Name: Hotel Bonanza Park By Olivia Hotels
Address: Passeig Illetes, S/N, Illetas, 07181, ES

10/10

Exceptional

17 Jul 2026

Patricia

Excellent breakfast buffet.

Family

10/10

Exceptional

17 Jul 2026

Maisy

The whole thing was spot on to the breakfast, staff and location highly recommended 😊

Partner

2/10

Poor

16 Jul 2026

Kathryn

Having arrived to check in at 11pm we were told that there wasn’t a booking in my name. The room I had booked (a bungalow suite for 3 adults) was occupied.
After much delay and upset and stress we were finally given a double room for the night.
One double bed for 3 adults and as it was now 1am we just had to make the best of a very bad situation

Family

10/10

Exceptional

12 Jul 2026

Daisy

We went for a short family break.

Staff were very accommodating- provided us with towels so we could use the pool before our check in time.

Facilities were good - breakfast was great -
really good choice of fresh foods.

Location was good - 10 min walk to a really nice beach. 25 min bus to water park. 20 min from airport by car

10/10

Exceptional

12 Jul 2026

Tina Berit Alexandra

Excellent hotel, friendly staff with great rooms and a great breakfast buffet. There is two pools available to use, or a short walk to the beach. Definitely recommend, and would come back!

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Jessica

We had an amazing room with views of the sea on both sides. The staff were friendly and helpful

10/10

Exceptional

28 Jun 2026

Kirsty

Great location with a very convenient bus into Palma as well as along the coast. Delicious breakfast and staff were very helpful and attentive.

Friends

10/10

Exceptional

12 May 2026

Percy

Really nice room + amazing breakfast.

Perfect location (number 4 bus just outside hotel) + 12-15 euro taxi to most of the popular bits of Palma (ie harbor/cathedrals/old town)

Brilliant facilities too (tennis courts, mini golf , pool table and swimming pool).

Friends

8/10

Excellent

07 May 2026

NADIA

Some amenities such as the swimming pool was over the road at the sister hotel.
Rooms were spotless clean.
Large comfortable bed. Extra blankets given on asking as it was cool at night.
Upgrade to a room with a side view sea room as the view is amazing.
Bus stop outside hotel, number 4 bus direct to Palma takes about 30-40mins.
Great choice for breakfast and delicious.

Partner

10/10

Exceptional

04 May 2026

Sarah

Excellent hotel fabulous staff and great location.

Self

10/10

Exceptional

26 Apr 2026

THOMAS

A very good hotel considering the price we paid. Well connected by local buses and on the main route. Breakfast was great - a wide selection and good quality - the cava was a lovely addition! Unusually, the use of the spa facilities and gym was included at no extra cost. Plenty sun loungers and two pools to choose from, as well as access to the sea. Rooms were clean and well appointed, showing their age slightly but well maintained. Free water in the mini bar fridge was replenished daily 👌

Family

10/10

Exceptional

20 Apr 2026

ivonne

The facilities are amazing. The staff is more than fantastic, everyone so kind always smiling and the breakfast buffet is the best I have seen. It was an fully perfect experience.

Friends

8/10

Excellent

20 Oct 2025

Oleksiy

No beach nearby

10/10

Exceptional

17 Oct 2025

Julee

Upgrades up to the beachside when our room was not available. Great service. Beautiful!

4/10

Poor

06 Oct 2025

Ewelina

I was really hoping this hotel would be a great choice, especially since we booked it for my birthday trip. Unfortunately, it fell far short of expectations, and I’m honestly just glad we only stayed for two nights.

First of all, the room had a strong damp smell that became even worse when the air conditioning was turned on, filling the room with a moldy odor.

In the bathroom, we found several oriental cockroaches and other insects, and there were spider webs around the TV and other areas of the room. To make matters worse, there was a half-empty water bottle left in the minibar, which clearly hadn’t been cleaned properly. The hotel itself appeared dirty and run-down (dirty carpets, damaged items in the room).

We reported all of these issues to the reception staff in the morning, but since our stay was short, no improvements were made.

It’s a real shame, because the gardens and the surrounding area are truly beautiful — the interior just doesn’t live up to the same standard. Even the pillows were extremely thin and soft, making it difficult to sleep comfortably.

The only positive note was the staff, who were consistently kind and polite throughout our stay.

Overall, I’m disappointed, especially because the hotel looks so nice in the photos. Unfortunately, I won’t be returning.

Leisure Partner

8/10

Excellent

05 Oct 2025

Carlito

Love the breakfast

Partner

4/10

Poor

05 Oct 2025

Garey Dale

In less than 10 hours i changed rooms 3 times. The first room was not what I booked 😐 and it was dirty and smells like a humid basement that was flooded it has insects running around on the floor. The 2nd room was also not what we booked, and there was two big dead bugs on the floor when we got there. The door to the balcony could not open and the air condition was not working. We finally got the room that we booked, but I would never recommend this hotel to anyone.

Leisure Partner

4/10

Poor

01 Oct 2025

Derek

More 1* or 2* than 4*. Large but very dark and dated room. Room was at the end of the corridor and next to an open door frame to the pool etc. prob why we had a massive cockroach in the bedroom. See pic.
Very noisy too. Can hear drunk people return at all hours of the night etc, so ruined our sleep.
No tea/coffee facilities or iron and ironing board.
Also an absolute nightmare trying to get a cab from there. Can only book one to the airport. We called one 20 mins in advance to go to dinner but ended up having to flag a random one down after half an hour, as we were then late for our meal.
Breakfast was decent to be fair.
Definitely won’t be going back, nor recommend it. £135 per night is a joke for this hotel.

Partner

10/10

Exceptional

13 Sep 2025

Edward

Had a bungalow with lounge and terrace. Good aircon and lots of space. The furnishings and decor are a little old but good quality and clean. One of the cupboards smelled a little musty but all in all it was great and good value for money. The staff are friendly and courteous. There great shower rooms between the upper and lower pools which were both quiet and well kept with free towels by the top pool. There are tennis courts and mini golf too. The breakfast was great, lots of variety and good quality. They let us use a room to shower and change the day we left as we had a late flight. You can use the gym, bar, pool and “beach” at the lusher bonanza playa across the road but they won’t let you have towels or use sun beds by their pool. I suggest saying you forgot your “black room card” when asking for towels if you want rise that pool. I was too honest! You can get buses to Palma or Portals Nous and beyond. This is high end and worth a visit with nice beaches. Nandi beach bar down the hill was one of the best beach bars I’ve ever been too and well worth a visit for a chilled out dinner with DJ set. All in all, for the price I recommend this hotel and would definitely return. I’d say 4.5 stars given price. Just a bit dated.

Leisure

8/10

Excellent

09 Sep 2025

Luis

Excellent service; helped us with our luggage. Helped us find free parking

8/10

Excellent

07 Sep 2025

Verified traveler

Great place

Great hotel in a lovely location. Short walk to the beach and easy to get into Palma and to/from the airport. Tiny bit dated, but very clean. For example, we had a chair in the room where the leg wasn’t attached (bit dangerous). Was removed but never replaced. Breakfast is nice enough with a decent selection. Clearly lots of returning customers too, which is nice. The beach close by is stunning and the area has some nice shops (an incredible icecream place) and car + bike rental at decent prices.

I’d say my one disappointment was that although you can use the facilities at the neighbouring hotel (which admittedly are nicer), you cannot use their outdoor pool and access to the sea. The safe in our room was also not working, which after we flagged was ordered a new one but obviously not there in time for our stay.

Partner

10/10

Exceptional

05 Aug 2025

Paul

The rooms were quiet. You didnt hear the other rooms or people walking in the corridor.
There was always a place by the pool.

Leisure Family

10/10

Exceptional

03 Aug 2025

Katrina

Excellent hotel with good rooms, lovely relaxing pool area and excellent meals. Hotel staff friendly and helpful. Would reccomend.

Leisure Partner

10/10

Exceptional

02 Jul 2025

Naresh

Great location

10/10

Exceptional

24 Oct 2024

Borna

Very good

A beautiful hotel with very good service.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2024

Zulifkhar

Great hotel

When we first arrived, it looked dated but we could use the amenities in the sister hotel opposite in the hotel bonanza plays resort and spa which was more new but that didn’t phase us because the setting and grounds and pool were pretty. It was super clean and comfortable. The bus stop was right outside so easy to get to the airport and back with one change. Everything was fab and we would stay again.

Partner

10/10

Exceptional

13 Oct 2024

Mark Anthony

awesome

Family_with_children

10/10

Exceptional

12 Oct 2024

Lauren

The hotel is in a lovely area close to the beach, the bus stop is right outside the hotel to conveniently take you to Palma for only 2 euro.

The breakfast and dinner choices were fabulous and the outdoor pool area and bars leading out to the sea was breathtaking.

Will definitely stay here again!

Partner

10/10

Exceptional

04 Oct 2024

Alison

Great hotel

Lovely hotel in nice area. Breakfast was excellent. Large rooms and balcony. Clean towels and sheets most days. Only slight issue was pool towels sometimes not available and difficult to get ice! Would stay again!

Partner

10/10

Exceptional

22 Sep 2024

Claire

Lovely staff

Leisure Friends

10/10

Exceptional

19 Sep 2024

clyde

Having both the hotel's available for use was nice. Particularly impressed that a meal was left for us, given we had a late arrival. Special mention that Bianca was lovely. Very efficent with breakfast service and excellent with customwr service at the pool bar. Would recommend for anyone looking for a relaxing holiday.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Oleksandra

Pleasand stay at Palma nova

It was a couple geataway and we stayed for 5 nights. The room was a standard size and we got two twin beds put together despite requesting a one larger bed, but it was comfortable overall.
We booked at Bonanza Park and it was a good choice, the building was located at the hill top and we had the most wonderful view overlooking the sea, pool and beautiful park.
The hotel has a very good continental breakfast (was included), a great variety of food.
We could use the sea access in the Bonanza beach hotel, which we didn't, because there is no beach at all, only stairs that go straight to water, so you can go for a swim but there is no place to tan because it is forbidden to use the pool area at the Bonanza beach hotel. We mostly used one of the two pools on our side, and also walked to the little local beach 5 minutes away. I would not recommend this place if you really planning to enjoy the beach, it is too small and crowded.
We did like the stay at bonanza, but wouldn't come back again. It is way long to get to Palma downtown by local bus and we had to rent a car to go to palma. I would recommend this hotel for families with kids and ot for couples

Partner

10/10

Exceptional

16 Sep 2024

Roberta

We were celebrating our anniversary and given an upgraded to a bungalow. Thank you. The dinner at the Bonanza across the street was wonderful. The famous Illletes beach is a short walk with many restaurants to enjoy lunch and the sea. This was our fourth visit to this beautiful Calvia.

Leisure Partner

10/10

Exceptional

15 Sep 2024

Christian

It was great, staff was professional (Ana showed us the ropes and was super nice), and the food was amazing. Thank you for a wonderful experience!

Leisure Family

10/10

Exceptional

02 Sep 2024

Samina

Beautiful boutique hotel with wonderful views.

We were upgraded to a bungalow suite which was fabulous. The views overlooking the gardens and the sea were beautiful. The breakfast had a large selection of food to choose from. We chose half board, so had to go to the sister hotel across the street to have our dinner. Sadly there wasn't a great selection of vegetarian options and you had to pay for drinks extra. There location of this hotel was great as you had 2 beaches nearby, around 15 walk. Lots of little supermarket to get snacks. Bus stop just outside the hotel. We went into the Palma city everyday for 2 euros. Overall we had a great stay. The gardens, pool and views are wonderful.

Friends_and_family Family

10/10

Exceptional

29 Aug 2024

Nafisa

the staff were very lovely, room was spacious and clean, view was great, breakfast delicious, tons of amenities including pool and tennis.

Leisure Family

10/10

Exceptional

14 Aug 2024

Nerissa

Staff were particularly helpful. Also the ability to use certain facilities like the gym in the property across the street.

Leisure Partner

10/10

Exceptional

10 Aug 2024

Marc

Excelkent

10/10

Exceptional

07 Aug 2024

Kirstin Rebecca

We had a fantastic 4 night stay last week. Our free upgrade to a 2 bed bungalow was amazing. The hotel staff were friendly and welcoming. The breakfast option was plentiful. We loved swimming in the pools which were quiet. So handy being able to easily explore using the bus that stops right outside.

Leisure Family_with_children

6/10

Pleasant

25 Jul 2024

MARTIN

We stay 3 nights, needs remodeling

Leisure Family

10/10

Exceptional

14 Jul 2024

Carlos

En general bien. Solamente la limpieza de las alfombras de gradas y corredores qué es un desastre. Por lo demas excelente desayuno y personal super amable.

Friends_and_family Family

8/10

Excellent

12 Jul 2024

Felican

I like the resort and the view from it
also very good breakfast juices coffee everything

Leisure Family

8/10

Excellent

28 Jun 2024

Heather

Nice stay. Very comfy bed. Quiet dark room with great view. Pool on the ocean is awesome. Had a fantastic massage with Camila!!! Buffet food was surprisingly very good, breakfast was great and an omelette station.

Business Self

10/10

Exceptional

22 Jun 2024

daniel

Good hotel

10/10

Exceptional

08 Jun 2024

Ryan

Generally, v. good, parking an issue.

Booked for business reasons, not vacation so did not use all of the facilities. Very helpful staff. Main restaurant(s) were across the road in the sister hotel.
Room was spacious and comfortable.
Parking is an issue as there is nowhere to really park and off load luggage etc. At check-in they can give you an automatic garage door opener for a private garage 70m down the road, charged at €16 per day.

Business

10/10

Exceptional

21 May 2024

Zulema

Excelente atención desde que llegas, la habitación está en buenas condiciones y muy limpia, el desayuno es bueno y tiene mucha variedad.

Leisure Partner

8/10

Excellent

08 May 2024

hiroo

Nice place for family stay

Nice place! There are 2 Bonanza, this place and one across the road. This one is older but quiet and nice, 2 pools and tennis, mini-golf etc. Staff were all super nice. A bit far from Palma city center (30 min on bus) but well connected by bus line 4.

Friends_and_family Family

10/10

Exceptional

07 May 2024

Enya

Really good hotel

Good breakfast, clean rooms, friendly staff.

Friends_and_family Family

10/10

Exceptional

05 Sep 2023

Oleksandra

10/10

We enjoyed our stay!) Especially super grateful for the late check out, it didn’t cost too much, but saved the whole day near beach:) Location is great, 3-5 minutes from the Illetes beach as well! The bus stop to the Palma located right next to the hotel! Overall we did have a good time! Thank you!

Friends_and_family Friends

10/10

Exceptional

29 Aug 2023

Renato

Ok

Leisure Family

10/10

Exceptional

16 Jul 2023

Alexandra

Lovely hotel and people

A real gem of a place. Positioned on a hillside, with rooms strategically angled so that most have a partial sea view. Lovely clean pools and a nice bar and poolside restaurant. Lots of little activities such as tennis, and mini golf. You can access equipment, including beach umbrellas, and change your towels, in reception at any time. You use the slightly upmarket sister hotel opposite for dinner. You should be able to use their impressive sea-facing pool, but we weren’t able to as they were at capacity.
A couple of very small beaches nearby, 15 minute walk or 3 minute bus ride. Bus is €2pp and only takes cash. Beaches were crammed, probably worth going further afield if you prefer the sea to the pool.
Buffet dinner was quite varied and pleasant. Men must wear trousers so come prepared. An hour or so of music/entertainment in the evenings by the pool. Would be nice if they continue to play music after the sets end.
The real jewels in the crown here are the staff. Very warm and friendly, helpful and cheerful. From hospitality to housekeeping, we chatted to everyone. A credit to the brand.
We all really enjoyed our short stay, highly recommended.

Friends_and_family Family

10/10

Exceptional

01 May 2023

Valentino

The way is located

Leisure Partner

8/10

Excellent

31 Jul 2022

Sarah-Jane

A nice hotel in a quiet part of Majorca. Useful that the facilities of the sister hotel across the road can be used.
Food was lovely - we stayed half board and the dinner is taken in the sister hotel.
Hotel common areas, pool area and rooms in some need of TLC but a good option for an inexpensive short stay in the sun

Leisure Friends

8/10

Excellent

15 Jun 2022

Angela

Great breakO

Great location . Fabulous breakfast . Very helpful staff.
Will be returning .

Partner

8/10

Excellent

20 Sep 2019

James

Very enjoyable stay

Excellent staff at the hotel cater for all your needs, excellent breakfast and dinner with varied choices at both, and a choice of 2 outdoor pools make this an excellent hotel. Evening entertainment could be a bit more varied - singer or band each night. Having your meals on the outdoor terrace is an added bonus as is the courtesy room to get a shower on your last day if you have a late flight.

Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

The staff were always helpful and friendly the food was fantastic, a very nice stay for a few days

Leisure

10/10

Exceptional

10 Sep 2019

Verified traveler

Nice clean hotel with good facilities in a fantastic location. Breakfast particularly good... would definitely go back

Leisure Family_with_children

8/10

Excellent

05 Sep 2019

Verified traveler

Clean hotel with very friendly staff in convenient location pity it’s on the wrong side of the road to have direct access to the beach 🏖

Leisure Partner

10/10

Exceptional

12 Aug 2019

Verified traveler

A great stay at

Friends_and_family Family

10/10

Exceptional

04 Aug 2019

Verified traveler

great location near all the nice calas great food clean hotel. parking should be free

Leisure Friends

10/10

Exceptional

13 Jul 2019

Verified traveler

Superb location, really friendly staff, nothing was too much trouble and extremely attentive.

8/10

Excellent

04 Jul 2019

Verified traveler

There was no tea or coffee maker and no room service. In house brochure said that it had been rebuilt in 2019, the only sign of this was builders dust on the skirting board and the fixtures looked worn.they may have meant refurbished. Really it was 3 star and a half. Our friends across the road at the other Riu were definitely 4 star plus. However the staff were excellent, friendly, cheerful and attentive and made for a good experience.

Leisure

10/10

Exceptional

01 Jul 2019

Giles

Nice quiet weekend in the sun.

Good location, beach and several nice restaurants within 10 min walk. Quiet area, not much going on after 11 p.m., but you can always jump bus/taxi into Palma or Magaluf depending what you are after.
Nice views from the rooms with either full or partial sea views. Two pools were busy, but always some free sun beds.

Partner

8/10

Excellent

16 May 2019

Verified traveler

Very good hotel,
The staff were welcoming
I have booked half board the breakfast had a great selection of food.
Dinner was good with great selection the only downside is the dress policy which is not needed.
Wi-Fi was complementary but absolutely useless it does not work or the speed is atrociously slow.
I would recommend this hotel but bare in mind the dress policy if your planning to have dinner and have a decent data on your phone as I wouldn’t rely on the WiFi
Rui sort it out!!

Leisure Partner

10/10

Exceptional

05 May 2019

Verified traveler

What a marvelous hotel. The staff were all very helpful and attentive. The rooms and all the communal areas were clean and well kept. It was great to have use of the Spa facilities at the sister hotel and we really enjoyed the crazy golf. Best of all was the welcome from our early flight while the room was being made ready and the ability to use the facilities on our last day as we had a late flight home. Well done to this hotel we would certainly return.

Leisure

10/10

Exceptional

03 May 2019

Mehmet

MALLORCA WITH COMFORT AND STYLE

Hotel was good, cleaned and well designed, staff was very professional and friendly, well managed. Originally booked for 1 night but stayed extra 2 nights, only 10 mins walk to most 2 most beatiful beach. Food was very good compare to other similar hotels in the area. Our room had a sea and forest view. Sun rise was imazing, location was great for us.

Partner

6/10

Pleasant

22 Oct 2018

Renee

Really nice hotel with very friendly staff.

Two points that let out stay down:
- our room was only cleaned thoroughly on our first night. Thereafter there was always something that had not been done (e.g bathroom bin emptied, used drinking glasses unchanged etc).
- after breakfast there are no catering facilities on site until dinner (which is buffet only, no a la carte menu).
So there is no where to pick up a small meal/snack if you are hungry (no room service either).
Also found out upon checkout that the dinner buffet is half price if you go downstairs and inform reception, however this is not stated anywhere as the assumption is you would inform reception that you were going to dinner?????

Nice quiet location and beautiful view of the sea.
Great staff

10/10

Exceptional

19 Oct 2018

Verified traveler

Only small disappointment no robe or slippers

Loved being close to palma and the beach lovely location staff excellent will return

10/10

Exceptional

12 Oct 2018

David

Good food, excellent friendly staff and good convenient location. What else do you need?

8/10

Excellent

29 Sep 2018

mags

Nice hotel

Nice hotel but not too close to beach as expected, also not a very good sea view as was expected,
Hotel staff good and helpful but restaurant staff were excellent as I went with my daughter and baby granddaughter, they were more than helpful in the restaurant, smiles , sweets for baby , baby chair. Top marks for catering / restaurant team
Overall enjoyed the stay and I would go back

10/10

Exceptional

23 Sep 2018

may

Excellent staff

Can't review this hotel the staff upgraded us to the riu playa across the road .Iam quite sure if we had sateyed in the Rui park the staff would be great

10/10

Exceptional

23 Sep 2018

Dylan

Lovely hotel, brilliant food!

We arrived earlier than check in time and was greeted with a complimentary drink of our choice. We stayed in one of the bungalows which are very nice, and balcony over looking the sea. Food was brilliant, breakfast and dinner had plenty of choices on offer and the quality was great. Great location with a bus stop right outside for Palma (20 mins journey) and would highly recommend this hotel. Can use the hotel opposite too but beware drinks are expensive!

6/10

Pleasant

22 Sep 2018

Verified traveler

Needs a refurbishment. Tired decor clean friendly staff but outraged. Also wanted €2.50 per night for the safe!

10/10

Exceptional

03 Sep 2018

Catalin

Fantastic hotel

The hotel is situated at 10 min next to a perfect beach. The hotel itself is brilliant. The staff was perfect - kind, helpful and eager to help. The food was also at a very high standard. The hotel is very clean and the rooms were absolutely spotless. Congratulations to everyone. I already recommended it to my friends.

8/10

Excellent

27 Aug 2018

Verified traveler

Great location, bus stop for Palma outside easy reach of lovely beaches as lots to do on site too

10/10

Exceptional

23 Aug 2018

kathryn

Close to the beach

The service at this hotel is impeccable. Treated like royalty, great facilities

10/10

Exceptional

22 Aug 2018

Vivenne

Excellent

Amazing as always. Very friendly staff and excellent service. Amazing views from our room.

Family

10/10

Exceptional

04 Jul 2018

Gemma

Lovely hotel.

Lovely hotel and fantastic staff. Very generous breakfast selection. Gorgeous gardens. A few nice restaurants within walking distance and a great base to explore from.

Friends

8/10

Excellent

22 Jun 2018

Jackeline

Very nice

Hotel clean and very good breakfast, nice view from our room

Family

6/10

Pleasant

12 Jun 2018

Heather

Food repetitive nothing to do when weather was wet which was half of our holiday

10/10

Exceptional

16 May 2018

Ian

outstanding

Excellent service friendly staff recomend

Friends

10/10

Exceptional

15 May 2018

Sian

Very good value for money and nice and helpful staff. Located near the Illietas beach. My room had a full sea view and the room was very clean and very good size. The breakfast was also very good and a good variety . I can say value for money is the best in the Illietas area.

8/10

Excellent

11 Oct 2017

Ruth

Clean and comfortable hotel

Nice, clean, comfortable and quiet hotel.Lovely showers. No slamming doors - hurray! Two lovely pools. Staff very friendly and helpful. Lovely outdoor terrace for meals, and another for entertainment. Whilst the food was good, something for everyone, we did feel that the hot food was not quite up to four star standard. This hotel is not suitable for those who cannot climb hills. There is very little on the flat and you need the agility of a mountain goat to reach the nearest beach which has many steps. However, we did find one in the other direction which had a lot less steps - and a lift! The buses run into Palma every 10 minutes and take about half an hour. All in all, a lovely relaxing holiday, and the quiet room was worth its weight in gold.

Partner

10/10

Exceptional

05 Oct 2017

Kaz

What a great experience!

Illetes is a lovely place to stay, but our experience at the Hotel Riu Bonanza Park made our holiday fantastic! The hotel is clean and smart, with lots of places to sit for a drink and to relax, amazing gardens, with tennis courts, crazy golf and a lovely pool. And the food was really great - something different on the menu every day and lots of choice!

However - the staff were what made it really special! Everyone we meet, from the gardener to the manager, were so friendly. I have to mention particularly though, our new friends in the restaurant - all the staff in the restaurant worked very hard, but there were two people in particular who had a great ethic - so friendly and helpful. We were really sad to leave at the end of our week!

Overall, a great experience. Only one down side - the car park takes some negotiation to get to - our advice, just rely on public transport - with buses arriving outside the hotel every 10 minutes, you can't go wrong!

10/10

Exceptional

02 Sep 2017

Gayle

Excellent short break

Excellent stay , very good service , friendly staff , clean rooms

Family

6/10

Pleasant

25 Aug 2017

Frances

Disappointing

As 2 female travellers we didn't get quite as well looked after by the staff as the couples and families. On one dinner occasion we were even gestured into the dining room by the manager so he could then attend escorts the couple behind us. Attention to detail in that regard was poor. They need to treat all the guests equally. Also, very poor dinner choice for vegetarians. Despite letting them know we were vegetarian and asking what didn't have meat in, no attempt made to offer anything else. That is til I spoke to manager. Whilst he did organise chef to make veggie cannelloni, he really didn't take on board the fact that having told staff previously, that no effort had been made to accommodate us. All in all I felt the manager and staff really weren't that bothered about anything. The exceptions were the reception staff and a couple of waiting staff.

8/10

Excellent

23 Aug 2017

Patricia

Nice Hotel, not so close to beaches

Lovely stay, excellent customer service. We did find pricing for food & beverages quite pricey vs. quality, and due to location there are not very many options. Breakfast was ok, but no variety for the 4 days we were there. Beach is quite a walk away, minimum 20 minute walk to free access public beach.

10/10

Exceptional

23 Aug 2017

Sergio

Wel kepted hotel in park near beach

AC un rooms to the Sunny side needs more capacity. Room too hot

10/10

Exceptional

12 Aug 2017

Maureen

Fab hotel

Love this hotel , staff are all fab and so friendly. The bus stops right outside the hotel to go to Palma so you can have quiet and busy within 20 mins

Partner

10/10

Exceptional

23 Jul 2017

Verified traveler

Good hotel

Having stayed in this hotel before it was as expected. Some updating has been done since our last stay, bathroom now has a wet room style shower, bath having been removed, carpets replaced with tiles, tables and chairs in bar area are new. Could not understand why it is still under the RUI name when information in the room had it under the Olivia hotels.

10/10

Exceptional

07 Jul 2017

Natalia

Amazing bungalow with big balkony and sea view

There were few options for accommodation in this hotel - room in big building and bungalow. We took the last one and were very happy about this. Big room with all needed facilities, big balkony with table, chairs and two beds, with sea view. Big comfortable bed inside room, all bath facilities, bath, bidet, big towels and separate towels for the beach which we could change as often as we needed. The breakfast in hotel was various, very good quality and in a beautiful restaurant. we didn't eat bread and pork but by the way we were happy with various fruits, muesli with dried fruits, tasty coffee, fresh juices, eggs, fish etc. Personnel was very kind and helped with various questions and difficulties. Room was clean, wides worked fast, usually after the breakfast we came to a cleaned room.
We took a motobike for rent and parked near the hotel for free.
In 7 mins with bus there is a port in Cala Nova, where it is possible to take a board, jetski and etc. for rent.
Nearest sandy beach has beds and it is possible to rest on sand, very clear at any time of a day green-blue water, good equipped beach with all needed services, including good WC, 2 restaurants, shops, cocktail bar, thai massage.

Partner

10/10

Exceptional

07 Jul 2017

LW

4 night break

Have been 3 times now
Lovely hotel peaceful during the day nice pool
Great for getting in and out of Palma each evening. Bus stop outside.
A couple of good quality restaurants nearby
Breakfast very good
Staff very helpful

8/10

Excellent

01 Jul 2017

Verified traveler

Nice hotel in good location

Good sized room (bungalow) with large terrace. Not the greatest view but could see the sea and convenient for pools and restaurant. Staff excellent and helpful.

10/10

Exceptional

05 Jun 2017

Michael

Great hotel food very good

Family

8/10

Excellent

22 May 2017

leif

Nice stay in Mallorca

Good breakfast.
We had a bungalow and was very satisfied with it.
Pool was nice and clean,but the water was cold.

Partner

10/10

Exceptional

14 May 2017

Kim

Second visit, just as great!

Love this friendly hotel. Great position near local beaches and restaurants. Spacious clean rooms, all with a nice view. Breakfast and dinner both of a high standard with plenty of choice! Will definitely be back.

8/10

Excellent

10 May 2017

Verified traveler

Superb hotel for a chill out holiday.

Very attentive staff, the quality of the food was good with a special mention of the cold buffet which had a huge range of quality local produce.

Partner

10/10

Exceptional

06 May 2017

Gordon

Excellent

We can highly recommend this hotel, we recently spent four nights there for my wife's 60th birthday, the staff were exceptional, very helpful and friendly and the food was very good. My wife was a little disappointed with the villa they gave us as the patio was in the shade, we mentioned this at reception and were offered a different villa without any hesitation, nothing was too much trouble. We hope to return later in the year.

10/10

Exceptional

04 Oct 2016

Stephen

You wont find better!

The hotel is located in a lovely location. Perfect for relaxing.

We visited the gym (which you can) in the sister RUI hotel opposite, however the atmosphere was more upmarket and we were happy to have chosen the Hotel Riu Bonanza Park instead.

Family

10/10

Exceptional

24 Sep 2016

Mark

Great hotel with friendly, welcoming staff. Everything you could want with the benefit of a bus stop right outside the door, taking straight into Palma

Partner