Name: Hotel ROC Illetas & SPA
Address: Passeig Illetes, 62, Illetas, 07181, ES

10/10

Exceptional

20 Jul 2026

joy

Room was spacious and spotless! Views spectacular! They accommodated three adults in one room with three separate beds which was an added bonus! Breakfast was superb!

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Garrett

Nice property

Partner

10/10

Exceptional

18 Jul 2026

Trinity

Great hotel in a great part of the island. Would absolutely stay here again. Staff is very kind and helpful.

Self

10/10

Exceptional

17 Jul 2026

Andrea

Desde que llegamos el personal del Hotel fue muy atento y servicial! Nos recibieron con cava de bienvenida que fue perfecta para el calor que hacía en Mallorca. La habitación que nos tocó no era como la queríamos y muy cordialmente el personal de recepción nos entendió y fuimos asignados a otra sin ningún inconveniente. Siempre estuvieron dispuestos a ayudar con todo. Parqueaderos, servicios de taxi e información. El desayuno muy completo y lo puedes tomar un un balcón precioso con vista al mar o si preferías dentro con AC también se podía! Venía incluida La Cava! Así que empezábamos todos los días felices con nuestra copa acompañando el desayuno! El área de la piscina muy bien. Pero nosotros queríamos estar todo el día en la cala y en el restaurante/bar de la cala que estaba más fresco! La atención buenísima! Nos atendió un Colombiano queridísimo siempre nos recibía con una sonrisa! El agua del mar en este lugar y el paisaje 10/10 fui completamente feliz! Lo único es que no recomiendo este lugar para personas mayores por lo que fue construido en una cala y hay muchas muchas escaleras.
Perfecto para familias.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Adriana

The location is amazing! We loved swimming in the sea steps away from our room. Beautiful water. The buffet food was delicious. I do recommend getting the dinner plan as it makes it so convenient. The room was very spacious for 3, a family of 4 would also be comfortable. Everything was clean, however you can see the age of the hotel and rooms if you look very close. My family thought it was perfect, but being that I’m the mom paying attention to the corners and door cleanliness, if you want new and pristine maybe check other places out. But we would definitely come back. Staff was also very helpful, minus a waiter at the bar my husband wasn’t very pleased with.

Family_with_children

10/10

Exceptional

11 Jul 2026

Matthew Daniel

The staff was very professional and did their best to resolve each of their issues!

Partner

8/10

Excellent

10 Jul 2026

Marguerite

The staff was incredible

Friends

8/10

Excellent

09 Jul 2026

Georgette

The property was beautiful and the staff was amazing! One thing I would say is the hotel is dated and starting to look run down. We had issues with our keys and had to have it replaced twice. Breakfast was great but I wish the wait staff came around for drinks as opposed to self serve. Also the charge for water was high and bottles in the room were not replaced when drank. You can go to the mini market across the street and get a large bottle for significantly cheaper.

Partner

8/10

Excellent

06 Jul 2026

Poonam

Beautiful property

Family_with_children

10/10

Exceptional

03 Jul 2026

Carol

Loved this hotel!!

Family

8/10

Excellent

01 Jul 2026

Wyatt

A nice hotel with amazing beach access and lovely pools and buffets/restaurants. That being said, the hotel is old and the rooms need refurbishing especially for the price.

Partner

10/10

Exceptional

30 Jun 2026

Margaux

We had the most wonderful stay at Hotel Roc Illetas. The hotel is absolutely beautiful, the food is fantastic, and the staff are truly amazing- so warm, welcoming, and attentive throughout our visit.

This was our second trip to the hotel, and once again it exceeded all expectations. We honestly could not have wished for anything more. It has become the perfect place for our girls’ reunion, and we already know we’ll be coming back every year.

Thank you to everyone at Hotel Roc Illetas for making our stay so special. We cannot wait to return!

Friends

10/10

Exceptional

25 Jun 2026

Carly

It was a beautiful hotel and food was good. We did not have a working AC though. They tried to fix it but we were only there 2 nights.

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Jennifer

We throughly enjoyed our stay. The views were stunning. The staff was very helpful and friendly. The breakfasts were amazing!!!! They offered anything you could imagine. It was difficult saying goodbye.

Partner

6/10

Pleasant

24 Jun 2026

Michael

We were very disappointed with our experience. For the first two days of our stay, our room didn’t even have pillows. When pillows were finally provided, they were extremely firm and uncomfortable, making it difficult to get a good night’s sleep.

The buffet was also a major letdown. The quality of the food was poor, the selection was underwhelming, and it did not come close to meeting the standards we expected. Overall, the experience fell far short of what was advertised and certainly did not justify the price we paid. We would not stay here again and would encourage others to carefully consider their options before booking.

Family_with_children

10/10

Exceptional

22 Jun 2026

Rachel

This is the best holiday I’ve ever been on, the hotel was stunning and the staff were amazing!! I hope I’m lucky enough to visit again!

Partner

10/10

Exceptional

20 Jun 2026

Alexandra

We had such an amazing stay at the hotel! All of the staff were very friendly and helpful throughout our trip. The amenities were also a huge plus

Friends

10/10

Exceptional

18 Jun 2026

Gianni

Great overall!!!

Partner

10/10

Exceptional

16 Jun 2026

Jennifer

We had a sea view room… a must! We loved this hotel and yes lots of stairs and ways to get to the pools and water but we expected that. Staff was helpful and always great ! The breakfast included was amazing… champagne, egg station and coffee stations were great to see. Beds and rooms were cleaned every day and the cleaning staff did a good job. The far side of the property had stairs that led out of the hotel and over to the next beach. Amazing water and views from everywhere. There were some restaurants walking distance away, mini mart across the street and easy time finding g local buses and taxis. Would come back anytime. Loved it.

Family_with_children

10/10

Exceptional

14 Jun 2026

Margot

The ameneties were great the free breakfast had so many options and was delicious. Our bed was 2 twin beds pushed together which was kind of annoying and uncomfortable. But overall beautiful views great pool and beach chair area. They offer lots of activities as well! Would come back. It was a little far from things so having a rental car is a must if you want to explore the island at all. Had no issues parking.

Partner

10/10

Exceptional

11 Jun 2026

Lynette

I will start off by saying Josh has been amazing our whole time in the hotel illetas in Mallorca! He has provide excellent service and has shown outstanding professionalism our whole time at the hotel and has given us any additional accomodations we have needed. He is an amazing human!! I will return back to this hotel & Mallorca soon.

Friends

10/10

Exceptional

11 Jun 2026

Charles

It was amazing. The ability to just jump from the lower deck directly into the ocean was spectacular. And the snorkeling within walking distance was great! And my daughter loved swimming to the island in the bay, and the sauna was so nice.

Partner

8/10

Excellent

10 Jun 2026

elizabeth

The location was what I expected. A quiet and beautiful place but close to playa de Illetas beach. A short ride to Palma as well. Everything was wonderful. The breakfast buffet was what I expected. Only had the dinner buffet once as we wanted to explore local restaurants. It was okay but couldn’t complain as we were tired from a long flight. Diego at the front desk was very helpful and patient with us. I will definitely return back and stay in the ocean view room next time!

Family

10/10

Exceptional

06 Jun 2026

Molly

Such a nice hotel in a great location. The grounds of the hotel and area by the sea are lovely and unique. Great transport links to Palma, super friendly staff and the food was great!! Seafood every night, fab selection of salads and desserts definitely worth paying for half board even if you only eat at the hotel once or twice.

Friends

10/10

Exceptional

06 Jun 2026

Colette

Exceptional stay. Exceed expectations ! staff was pleasant and responsive to help in any way. Amenities were up to par and kept up with pool area was great! Food options were plenty and reasonably priced. Loved our stay . Well
Be back for sure !

Friends

10/10

Exceptional

05 Jun 2026

brenda

Here’s a polished review you can post:

⭐⭐⭐⭐⭐

Our stay at Hotel ROC Illetas was absolutely perfect! We booked the Family Suite, and it exceeded all our expectations. The two-bedroom, two-bathroom layout was spacious, comfortable, and ideal for our family. The full balcony offered stunning views and was the perfect place to relax and unwind.

What truly made this hotel exceptional was the outstanding staff. Leo at the front desk was incredibly welcoming, professional, and helpful throughout our stay. We also had an issue with our door when the electronic battery died, and the IT/maintenance team responded within minutes and fixed the problem right away. Their quick response and excellent service were greatly appreciated.

From the beautiful location and amenities to the attentive staff and spacious accommodations, everything about this hotel was wonderful. We would absolutely stay here again and highly recommend Hotel ROC Illetas to anyone visiting Mallorca.

Family_with_children

10/10

Exceptional

03 Jun 2026

Melanie

This hotel was a dream!!! The rooms are more like apartments which is perfect if you’re traveling with more than 2 people. The views are amazing but the overall experience of this place is what makes it the best place to stay if you’re ever in Mallorca. Also, the staff was so friendly and helpful which makes such a difference.

Friends

10/10

Exceptional

22 May 2026

Sheryl

The staff was so helpful. We felt very welcomed upon arrival. The breakfast was wonderful. Great place to stay and hope to be back.

Family

10/10

Exceptional

20 May 2026

gail

Loved the hotel staff and location. Would definetley go back

Friends

10/10

Exceptional

18 May 2026

Linda

Our stay was amazing! The views are magnificent, the service stellar and friendly and the kindness and amenities overflowing! We are well traveled and have a big bucket list, but cannot wait to return!

Partner

4/10

Poor

13 May 2026

Helen

Our room was a sea view with a balcony but the room and bathroom was very old and dated. There was no hot water unless you ran the tap
Or shower for over 12/14 mins. For that price I’d expect a nice room and bathroom not an old dated one with mouldy old tiles and sanitary ware.

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Samantha

Being so close to the water was great! We had a great time!

Friends

10/10

Exceptional

01 May 2026

Scott

We thoroughly enjoyed our stay at the property. Breakfast and dinners were very good. We took advantage of the seafood at every meal. Sea bass, Dorado , colvina , grilled calamar. Deserts ans salads were also fantastic. We stayed for 6 days and drove to different parts of the island and used the hotel as home base. No trip was further than an 1: 15 drive.

Parking is 20e per day, water is charged extra, but we went to the shop across the street where is was 1.50 for 1.5 liters.

A beautiful sand beach is just a 10 min walk.

Will stay again when we return to Mallorca

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Sonia

Tout était parfait!

Family

10/10

Exceptional

24 Apr 2026

Ishan

Outstanding views. Charming surroundings.

Family_with_children

2/10

Poor

23 Apr 2026

Paula

The hotel is very run down. VERY bad shape. Bad smell is in the room. Very noisy , dirty floor. So much that the manager gave us an upgrade to a suite which was worse without internet, no phone to call for room service, no tv and a smell of dirty toilet. It is not cheap , hence by surprise

Family

10/10

Exceptional

22 Apr 2026

Ryan

Staff are fantastic. Room was clean and fresh. Food was absolutely the best I’ve had in recent years in other hotels. Location is good for local beach and bus into Palma. Great holiday!

Family_with_children

10/10

Exceptional

21 Apr 2026

Taylor

The view from our room was absolutely stunning, especially at auntie. The breakfast was great with lots of options. The the pools and outdoor areas were amazing. Would recommend!

10/10

Exceptional

19 Apr 2026

Chris

Loved this place ... room, location, breakfast, staff ... all fabulous!

Self

8/10

Excellent

17 Apr 2026

sylvia

Buffet breakfast & diner were very good & varied. Staff friendly & helpful. A large extended character property which takes a little adjusting.

Self

10/10

Exceptional

13 Apr 2026

Kristina

Clean room, reception was very friendly, good amenities and location.

Partner

6/10

Pleasant

12 Apr 2026

Christine

Overall, the hotel delivers a great experience in many respects, with excellent amenities, a prime location, beautiful views, and a fantastic breakfast. Unfortunately, the biggest disappointment was the bedroom itself. The rooms feel quite outdated, and the beds are not as comfortable as expected for a hotel of this standard.

While I genuinely enjoyed my stay overall, the condition of the bedrooms took away from what could have been an exceptional experience. With some updates and improvements to the rooms, this hotel could easily match the high quality it offers in every other area.

Friends

10/10

Exceptional

11 Apr 2026

Liz

A wonderful hotel, has amazing views and the breakfast is fantastic. Staff are so friendly and welcoming. I would highly recommend.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Sushrut

Excellent location

Family_with_children

10/10

Exceptional

05 Apr 2026

Stephanie

This hotel exceeded our expectations! It was absolutely stunning and the staff was so courteous and went above and beyond for us. Jous was one of the friendliest staff members who truly showed us incredible hospitality and we would recommend this hotel to anyone! Breakfast was delicious, room was clean, and the views were unbeatable.

Partner

10/10

Exceptional

01 Apr 2026

erin

Great breakfast! Everything was perfect!

10/10

Exceptional

24 Mar 2026

Rebecca

Beautiful view of the sea, the staff was incredibly nice and made my stay easy! The spa is nice, the pools and beach are beautiful, and the hotel itself was very clean. Would stay here again if I ever come back!

Self

10/10

Exceptional

30 Oct 2025

Graham

Beautiful view, close to beach, ideal for a lovely stay

Partner

10/10

Exceptional

27 Oct 2025

Reagan

Loved it

6/10

Pleasant

18 Oct 2025

Ruairi

Balcony scenic , WiFi didn’t work , staff not very attentive and slow

Partner

10/10

Exceptional

14 Oct 2025

Sofia Carolina Perez

This place was INSANE. 10/10 went above and beyond my expectations. It was incredibly beautiful & very central.

2/10

Poor

11 Oct 2025

Kelly

Hotel service did not replace our sheets when there was a noticeable stain. Wait time for room was annoying…can’t even check in a little early.

8/10

Excellent

11 Oct 2025

Adelaida

Balcony is really having a nice view.no hot tub.
A staff was cleaning the bathroom, I asked her why is the

10/10

Exceptional

10 Oct 2025

Alexis

We had an amazing stay. The views were incredible. There is private access to the water. Food was delicious & staff is very friendly and helpful.

Partner

6/10

Pleasant

04 Oct 2025

Tom

Lovely setting but needs some work to bring it back to life

Partner

8/10

Excellent

03 Oct 2025

Jan

The overall Aspect of the Hotel is good ! Food is good, Staff always friendly and Helpful !

But,…. The Superior Room in the Annex Building is in DIRE need of Renovation - specifically the Bathrom ! Mirror reflection lining came of (and looked like a rugged frame at first, the grouting of the floor tiles , mouldy silicon seals——
So please dear Hotel Team - get going!

Leisure Family

6/10

Pleasant

26 Sep 2025

Ebelin

I wish they had parking. They only have 6 parking spots

Leisure Friends

6/10

Pleasant

25 Sep 2025

Jacquelin

I thought the location was good and it did have amazing ocean views! I loved the vibe of the hotel just really needs to be updated and kept up clean.

Leisure Partner

4/10

Poor

25 Sep 2025

Emma

We were really disappointed with our stay here. From the start, no one offered to help us with our bags, even though we were two girls struggling with a lot of luggage. We had to maneuver the cart down a ramp ourselves. To make things worse, we were given the wrong directions to our room, which resulted in us unloading everything off the cart and carrying it down a full flight of stairs since the cart didn’t fit in the elevator.

On top of that, we had paid for parking but were met with attitude from staff when they didn’t actually have a spot available for us. The room itself just okay, the mini fridge wasn’t stocked, the shower had no door and sprayed so aggressively that water went all over the bathroom, and there were clear signs of mold. Room service was equally disappointing, with food that simply wasn’t good. The location is nice but the hotel is dated

Overall, this stay was frustrating from start to finish and definitely not worth the price. We wouldn’t return or recommend it.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2025

Shay-Samuel

The room was very clean and the staff was excellent

Leisure Family

6/10

Pleasant

18 Sep 2025

kat

The view and amenities were great but our room was average. The hot water for the shower didn’t work and the air conditioning was not strong so our room was warm. On top of that, our room smelled a bit of mildew.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Victoria

Por dónde empezar? Desde que llegamos nos sentimos muy bienvenidas. En nuestro primer día, conocimos a David, Miguel, Anthony, Moha, y los dos Carlos. Instantáneamente nos hicieron sentir como si fuéramos amigos de siempre. Todos fueron muy atentos y cariñosos. El hotel está hermoso pero lo que hace a ROC Illetas espectacular son los empleados. Con decir que hasta lloramos al despedirnos de todos nuestros nuevos amigos. No cabe duda que pronto regresaremos.

Leisure Family

8/10

Excellent

18 Sep 2025

Danika

Loved the views from the room and the access to the sea and beach from the hotel. The breakfast was amazing as well!

We had some trouble with the friendliness of the staff - some at the desk were very friendly and others were not at all but we were always able to get the help we needed in the end with just a little bit of stress. Would still stay again!

Friends_and_family Friends

10/10

Exceptional

01 Sep 2025

Cristina

Beautiful hotel in Mallorca. The staff was friendly and the views were stunning. The spa services were great. The small downsides of the hotel include; the pools were cold and there are limited chairs around the pool, the ocean was quite rough where you can access it from hotel and we had little ants in our room. Other than that we loved our stay. The hotel is in a great location with mini markets/restaurants nearby and a 2€ bus ride into downtown Palma.

Leisure Partner

6/10

Pleasant

18 Aug 2025

ali

The biggest redeeming quality of this hotel is the outdoor facilities and the swimming cove. The beds in the main building were comfortable and the room was pretty clean but I’ve never stayed in a louder hotel in my life. You can hear all of your neighbor’s conversations and it sounded like people above us were moving furniture every night. Fire alarm went off at 2am as well. AC in room was decent. Went through 6 key cards in 3 days due to them not working as well. (We are aware they can’t be near phones or magnets.) Breakfast was great. The $35 dinner buffet was okay but not great. Overall was okay for a first trip to Mallorca, but would stay at a neighboring hotel next time.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Serdar

The hotel a little, restaurants around the hotel are limited. Hotel bar needs to improve cocktails.
Room and the facility is clean. Our room was specious. Pools are enough, see is nice. You can take a bus to central locations. Breakfast was good.
I plan to go again.

Leisure Family

10/10

Exceptional

17 Aug 2025

Ali

The best Hotel that I ever have tried, recommend it to everyone , breakfast buffet and dinner buffet are the best.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Yu Lay Nwe

The hotel has nice view to the sea with access to the beach. They should provide free water bottles. There are only two or three restaurants near by and a small mini market. Most of the furnitures inside the hotel area are old. Parking spots are very small so if you have regular size car it is difficult to park. Pillows are very uncomfortable.

Leisure Family

6/10

Pleasant

04 Aug 2025

Katherine

Fabulous, safe spot. Lovely little coves and beaches, plus mini-markets, restaurants etc.
Staff seemed dissatisfied, bar reception. Breakfast staff absolutely appalling to the point of shouting at guests for removing dirty plates that should have been cleared to sit down. Food was chaotic and cooked often cold, but all else, great. Suspect there is an under-staffing issue there

Leisure Family

8/10

Excellent

27 Jul 2025

Jessica

Stayed here for a few nights in between European cities, which was nice to sit and enjoy the beach. Bus was super convenient into Palma, right outside the hotel. Breakfast buffet had decent selection and was nice to not have to go offsite for this meal.

Pool area was nice and family friendly. Although they say reserving chairs is prohibited, people had their towels out bright and early reserving chairs. It is nearly impossible to get chairs by the pool/beach so be prepared.

Service was very slow at the restaurants onsite, and staff at the pool bar wasn't very inviting. Rooms definitely need to be updated but did the job.

Leisure Partner

6/10

Pleasant

25 Jul 2025

Kelsey

Pictures are extremely deceiving, very outdated, room 2.5 star at best. The price you pay is solely for the view of the BonSol hotel & lower deck area. No parking providing and no staff aside from front desk.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Ashley

We all enjoyed our stay here. We were in awe of the room and the view. Loved being able to jump into the ocean right from the hotel. The staff was incredibly friendly and very helpful. 10/10 stay, would come again.

Leisure Friends

10/10

Exceptional

21 Jul 2025

Marcia

Not a lot of food options. Transportation is hard unless you’re renting a car. Other than that, great stay.

Leisure Friends

10/10

Exceptional

12 Jul 2025

Nicholas

The service, people and atmosphere was more than satisfying and I would definitely come back here again!

Partner

2/10

Poor

11 Jul 2025

Christine

My family recently stayed at this property in a 2 bedroom Oceanfront suite. The view was beautiful and the pool and sea were beautiful. That is where the positives end.

Our first night I called and complained that we did not have hot water. I was told that we should have hot water. On our 3rd night at around 4:45 am we heard a pop and discovered our hot water heater had broken and was spilling all over the room. My husband went up to the front desk and got the man working. He gave us towels, but we had to get trashcans and get rid of the water for hours. It took many calls and trips to the front desk before a maintenance person was available to help. We had to cancel our travel plans that day to tend to the emergency. We were offered to move rooms, but the room was a smaller room which would not have been big enough for our family. Luckily the hot water heater was replaced and we did not have to relocate. The hotel assured us that we would be given compensation, but since we booked through Expedia none was given. They offered a cabana, which we couldn't use for most of the day as we were tending to the water in the room. We were given one day free parking. Note there is very limited parking at this property and it is 20 euros a day for the few spots they have. We paid a ton of money to stay at this property. While this was an isolated incident, it was not handled well. The property lied about a refund for the trouble that was given.

Leisure Family

10/10

Exceptional

02 Jul 2025

Alsenida

Stayed here for 5 days with my partner. For the both of us, it was amazing. Buffet had a huge variety. The room/hotel was clean. The view was amazing. The swimming pool area was also fantastic! A very beautiful beach is nearby. The cleaning lady was also the sweetest.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Arturo Rodriguez

5 Star

Leisure Family_with_children

8/10

Excellent

29 Jun 2025

SEREN

This hotel itself is beautiful. The ocean is beautiful and nice to swim in. The staff was friendly, however, it seemed as though they were understaffed. When we arrived no one helped us with our bags, which we were expecting for the price that we paid, that the staff would be a little more helpful. They didn't really explain the hotel or show us around either, which we hoped they would at least direct us to our room.

Leisure Friends

10/10

Exceptional

29 Jun 2025

John

This hotel is exactly what appears online which is refreshing. We were in awe when we first walked out and it took us a moment to simply take in the beauty. The hotel was a bit tricky to get used to due to the many floors but once I figured it out, it was easy to navigate. A tip would be to make notes so you can recall that the 4th floor is the lobby, and the 3rd floor is the restaurant / bar, etc. I wish more of the bars stayed open later. You can always find a drink but after 5 or 6 pm, you’ll have to make the walk to get a drink each round. That was a bit annoying but I was willing to deal with it for all that we got.

Leisure Family

4/10

Poor

27 Jun 2025

Haim

It's feel like motel not hotel for $400 night

Leisure Family

6/10

Pleasant

26 Jun 2025

Fiona Beth

Visited the property for a trip with some friends. The location is ideal with a lovely beach not far away and beachbar not too far away either. Palma is an easy visit on the bus and very cheap to do too.
The welcome was lovely, we had a wonderful greeting and the entrance is very modern. The rest of the hotel is a bit of a maze. I had a partial view of the sea and my room was quite dated. The shower screen leaked all over the bathroom floor too. It was a comfortable sleep however, the doors are thin so as soon as people started banging from 7am you are woken up.
My friend had an issue with her room key, 6 times she had to go to reception and most times she was told it was her fault because it was near her phone - it was not. She didn't get an apology, just a shrug.
We also tried to eat at the a la carte one night but left after 20 minutes when noone even offered us a drink. We then went to the buffet and the sea food was lovely.
The food overall was ok, service left a lot to be desired and in parts it is dated and dusty. The gym air con wasn't working.
One member of staff deserves a shout out. Dani was fabulous.
It was a good trip and nothing about the hotel really spoilt it but it's not somewhere I would look to visit again. it is comfortable and lovely location just needs some refining.

Leisure Friends

10/10

Exceptional

23 Jun 2025

Jordan

Beautiful waterfront hotel. Staff was friendly and the hotel was clean. Really good price for what you get at this hotel. Would stay again

Leisure Partner

8/10

Excellent

14 Jun 2025

Claudia Dias

Beautiful views! Hotel a little dated but clean
Our room was VERY spacious, as well as the balcony

Leisure Partner

8/10

Excellent

14 Jun 2025

Ciscelyn Nadeene

It was quiet and safe

Leisure Family

2/10

Poor

09 Jun 2025

Robert

Where should I start? COCKROACHES! Plus a random latter that was in my room that I moved to the hallway. I do not have to explain my experience any further. Cockroaches should give you the explanation. I woke up to this very early and just checked out. I spoke to the front desk attendant. He didn’t care. I also sent an email. No response. So that’s that. They could have atleast said sorry.

Friends_and_family Friends

8/10

Excellent

09 Jun 2025

Gilberto

Beautiful location, nice staff, AC needs to be improved. Overall satisfactory stay

Leisure Family

10/10

Exceptional

08 Jun 2025

Gwen

Wonderfully welcoming staff!

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

kevin

Both the hotel and staff were phenomenal. The hotel was perfectly located, the room was insane, and the food was great. Special shout out to ma boy Josu who came in clutch when I needed him. The next time I return to Mallorca I definitely will be staying Roc Illetas again

Leisure Partner

8/10

Excellent

08 Jun 2025

Dante

unreal. Views are mint

Leisure Partner

8/10

Excellent

30 May 2025

Melissa

Very pretty views, very expensive! Good breakfast!

Leisure Family

10/10

Exceptional

27 May 2025

Keanu Alan

I loved the access to the sea and the views from my balcony.

Leisure

8/10

Excellent

27 May 2025

Neil

Staff and property all good, an admin issue on checking that was an Expedia fault, quickly rectified by the hotel staff resulting in a room upgrade.

Leisure Family

10/10

Exceptional

20 May 2025

David

Great location. Staff was excellent, professional and helpful. The bus stop to go downtown is right outside the door (€2)

Business_and_leisure Family_with_children

10/10

Exceptional

14 May 2025

Amelia Grace

Lovely relax vibe to the hotel

Leisure Partner

4/10

Poor

05 May 2025

Arthur

Although the staff were absolutely amazing, it was frustrating that our room was constantly filled with ants. We asked the staff several times to address the issue, and while they cleaned up the room and were sincerely apologetic, the fact that they address the problem or move us to a room without ants is why I give a 2 star review. Will never stay here again. Also, while the problem was addressed, our hot water did not work our first night. It was upsetting not being able to shower after an 18 hour flight.

Leisure Partner

10/10

Exceptional

26 Apr 2025

Sergio

The hotel was awesome, the staff was friendly, location was great, and the breakfast and dinner buffets were great.
Petra at the spa and wellness center was the absolute best! I would highly recommend scheduling a massage with her, she has a wide variety of services she offers, as well as an awesome sauna and steam room lounge.

10/10

Exceptional

24 Apr 2025

Aaron

I wish I had planned a longer stay at the Hotel Roc Illetas. The property was fantastic, with great beaches within a short walk. I can't comment enough on the staff; they were truly awesome from the moment we walked in. Santiago spent 15 minutes with us at check-in explaining the area, the beaches, and most importantly, the bus route that takes you into town from the hotel. I highly recommend the breakfast buffet and love that the hotel bar stays open until midnight. We will be back and we'll be bringing friends!!

Leisure Family

10/10

Exceptional

24 Apr 2025

Nicola

Wonderful Easter holiday

We are just home from a wonderful week in Mallorca. We have three daughters aged 10,10 and 12 this hotel was just perfect for them. Small enough to allow them some independence but large enough to have everything we needed. The outdoor pool isn’t heated so it was fresh in April- but so much fun to jump in. The indoor pool is heated well and was popular with my kids jumping from one to the next. We had a sea view suite and it was just incredible to wake up and have a coffee on the balcony every morning. The cleaners were impeccable. Our room was spotless and we received new towels, coffee pods and milk daily. We had a few day trips and the hotel staff were always so helpful and friendly. Very organised always knowing our names. We got the bus into Palma for just €2 each and were able to use Ubers to get around too.
The hotel breakfast buffet was a good standard and when we ate in the restaurants we were also happy with everything. The beach at Illetas was one of the most beautiful with the bright turquoise water. Climbing down the steps for a sea swim from the hotel we saw tropical fish and it is really a very beautiful spot.

Friends_and_family Family

8/10

Excellent

22 Apr 2025

Michelle

Great location and sea views. Lovely staff and service and good quality food.

6/10

Pleasant

19 Apr 2025

Gary

Disappointing Stay at Hotel ROC Illetas & SPA

My recent stay at Hotel ROC Illetas & SPA was highly disappointing. The rooms were poorly maintained, with a broken closet door and noticeable uncleanliness, including snot on the wall that remained after four days despite complaints. The lack of air conditioning made the room unbearably hot, and the staff dismissed my concerns, stating it was \"out of season\" on April 19th and suggesting I open the sliding door, which let in street noise and didn’t help, it was still too hot to sleep. The indoor pool closed early at 8:30 PM, limiting activities for kids. The internet was down for an entire day, and the front desk staff were rude, unhelpful, and indifferent to my issues. Overall, I expected much better from this hotel and would not recommend it.

Friends_and_family Family