Name: Hotel de Mar Gran Meliá
Address: Paseo de las Illetas, 7, Mallorca, 07181, ES

10/10

Exceptional

16 Jul 2026

raffi

We stayed 5 days at this property in July 2026.
Very good location.close to Palma and adjacent beaches.
Has direct access to the beach with nice views.
Friendly staff.

Partner

10/10

Exceptional

16 Jul 2026

Merita

Amazing staff and service

Partner

10/10

Exceptional

01 Jul 2026

Joseph

10/10 place.

Partner

8/10

Excellent

22 Apr 2026

Hayden

I stayed at the hotel overnight before heading into Palma to meet friends. Upon check-in, I was pleasantly surprised to receive a room upgrade, which was a lovely touch.

The staff were very friendly and helpful throughout my stay. The room itself was clean, spacious, and comfortable. The hotel’s location is ideal if you’re looking for a relaxing stay by the sea while still being within easy reach of Palma.

Breakfast was a highlight particularly the à la carte options, which were high quality and very enjoyable. The buffet selection was a bit more average in comparison, especially considering the overall standard of the hotel.

The swimming pool area was clean and well-maintained, and the surrounding public areas of the hotel were also kept to a high standard. The location is convenient, with Palma about a 15-minute taxi ride away and Puerto Portals around 10 minutes by taxi.

Although I didn’t have lunch or dinner at the hotel, the menu looked appealing. Overall, the staff were consistently helpful, and I had a very pleasant stay.

Self

10/10

Exceptional

17 Oct 2025

Julee

Beautiful property! Great staff! Would love to go back!!!

10/10

Exceptional

17 Oct 2025

Julee

Beautiful! Wonderful staff. The breakfast was amazing!!

Leisure Family

10/10

Exceptional

03 Oct 2025

Chelsea

Incredible stay. The staff was

Partner

4/10

Poor

19 Jul 2025

brian

3 star at best

This hotel is 3 star at best. It should be a 300 EUR room not a 1000 EUR room.

Partner

10/10

Exceptional

20 Jun 2025

Randa

Everything about this hotel is incredible. All the rooms have sea views, there are so many areas to lounge around the pool and the beach - lots to do without leaving the hotel. The staff is absolutely incredible and every detail is thought of at this hotel.

Leisure Partner

10/10

Exceptional

06 Jun 2025

Elaine

We had a great time and would recommend!

10/10

Exceptional

26 May 2025

Ernest

Fabulous resort hotel. Great location, great staff, wonderful facilities and amenities.

Leisure

8/10

Excellent

02 May 2025

Pauline

Excellent location for sun drenched holiday

10/10

Exceptional

01 Oct 2024

Brooklyn

This resort was amazing and high class. It does have an older crowd for the most part or at least the time that we went was end of September. We had the breakfast/dinner buffet included in our room, although we did not make it for breakfast. The dinner was great! The staff was really friendly and helpful. I needed some paperwork printed off, and they did that for me immediately and helped me with find a post office. The gym is small but has an amazing view. I would definitely stay here again next time I’m in my Mallorca

Leisure Friends

10/10

Exceptional

16 Sep 2024

Verified traveler

Beautiful hotel
Very attentive staff
Very expensive

Partner

10/10

Exceptional

09 Aug 2024

Verified traveler

Beautiful hotel!!

Stayed for a long weekend, second time visiting this hotel. It’s such a beautiful hotel, the lagoon and pool areas are amazing. The service is exceptional. The rooms all have stunning views of the sea. The rooms are a little old, with some wear and tear but it didn’t take away from just how wonderful this place is!

10/10

Exceptional

06 Jun 2024

Maura

A wonderful spot on the ocean!

This hotel overall was great - the ocean view for every room is definitely the number one highlight. Also the staff / service was excellent - everyone was so friendly and helpful. The breakfast buffet was fantastic, my friends and I loved starting our day with the delicious breakfast and gorgeous ocean view. The slightest downfall was the hotel in some parts is a little older / worn down, but everything was clean and that’s what matters most. An awesome place with awesome staff!

Friends_and_family Friends

10/10

Exceptional

31 Mar 2024

Ron

Amazing staff throughout the facility! We were so impressed by everyone, the hotel, service. So coming back !!

Leisure Family

10/10

Exceptional

20 Oct 2023

erika

Perfect mix of luxury and beach.

10/10

Exceptional

03 Sep 2023

Seif

Amazing hotel! Everything is just perfect. The facilities are wonderful, everything is accessible: private beach, pool, spa access.. absolutely perfect. The staff are extremely friendly it’s insane, from room service, lobby, valet, everyone is constantly trying to help.

Leisure Partner

10/10

Exceptional

13 Jul 2023

Malek

Loved every day and every moment

Leisure Self

10/10

Exceptional

10 Jul 2023

George

Service was excellent. Marian was exceptional helpful, professional and knowledgeable.
Room was very nice and restaurants were also very good. Could have had some adult entertainment other than a piano and violin player.
The only negative was that the only way to access the pool area was to walk down two flights of stairs. As my wife is somewhat handicapped it was a once a day trip to the pool.

Leisure Partner

10/10

Exceptional

10 Jul 2023

Verified traveler

Beautiful Hotel!

It was amazing!! From the moment we stepped in the service was incredible. The staff are all friendly and helpful. Especially those on the reception desk. They gave us great restaurant recommendations. They allowed us to have a late checkout on the Sunday which meant we could have a few extra hours by the pool and time to get ready before our flight home. Lunch by the pool was pricey but really delicious!
Rooms were large and clean and had full sized bath products in the bathroom. Stunning sea views and a big balcony too! We can't wait to come back!

Partner

6/10

Pleasant

02 Jul 2023

Tomas

Ridiculously expensive. Everything

10/10

Exceptional

01 Sep 2022

Aline

Absolutely perfect

Amazing experience! We upgraded to the Red Level and it was a great decision. Can’t wait to be back !

Partner

6/10

Pleasant

10 Aug 2022

Mikael

Pool area and views where Fantastic! The staff was friendly and most of them provided great service.

We upgraded to Red level and was told we where getting a better room. The room was old and in need of a remodel. It was also very hot and the maximum cold on the a/c was 22 Celsius. When we told the front desk, they sent up maintenance and the a/c maximum was now 19,5 Celsius, and still very hot. We also had tiny ants in our room on the 7th floor. Also the common areas in this hotel was very hot, like the corridor outside the rooms, restaurants and other areas.

At check-out we told them that we where not to happy about the temperature in the room. We where told an excuse that our room was at the end of the hotel and the a/c couldn't reach that far!!! We where also told that we would get a better room next time! No other compensation was offered!

In my opinion this is NOT a 5 star hotel!
I do NOT recommend this place and we will not come back!

Leisure Partner

10/10

Exceptional

20 Jul 2022

Tariq

Everything was great

Partner

8/10

Excellent

30 Jun 2022

pasqual

The rooms and the grounds are great. However, the service was slow. The dinners plates included with the half board were not impressive. Good taste can be improved.

Leisure Partner

10/10

Exceptional

06 Jun 2022

natasha

Will be back!

Business_and_leisure Self

6/10

Pleasant

18 Apr 2022

Vicky

Dog owners be ware! This hotel advertises as “pet friendly” but at best it is “pet tolerant”. They have very limited spaces where you can bring your pet outside of the crate. We travel with a 3 kilo well-trained, extremely white dog and it was difficult enjoy our holiday given the limited spaces where we could bring our dog without issues. They should advertise “pet tolerant” at best. The staff was kind and friendly and often apologized for administering the property rules.

Leisure Pet

10/10

Exceptional

20 Oct 2021

Verified traveler

Excellent hotel, great location with spectacular views

Partner

10/10

Exceptional

06 Oct 2021

Verified traveler

Brilliant hotel - we really enjoyed it. The pool area was great. There was also a great selection of food and drinks.

Friends_and_family Friends

10/10

Exceptional

31 Aug 2020

Verified traveler

It was just like the photos a complete paradise hardly left the hotel Will be going back 100 per cent

Business Family

8/10

Excellent

03 Sep 2019

Verified traveler

The property grounds are beautiful and well kept. As expected there is no beach near the hotel. That was the only negative. The property however is designed to allow you to jump into the sea regardless with latters they have set up or you can enter sea through a rocky cove The breakfast buffet is terrific. The food and bar facilities on the grounds are also very good but be prepared to pay for what you get and more as even the still water in the rooms if consumed are charged to you.

Leisure

8/10

Excellent

26 Jul 2019

Verified traveler

This is a lovely hotel with lots of positives, staff were very good and we had a great few days

Leisure Partner

8/10

Excellent

08 Jul 2019

Verified traveler

The view from the room and the pools was fantastic. Bed was comfortable and the property was nice. The service at the restaurant and pool I found to be very slow and no free water in the room. Paying 5 euro seemed excessive when you are spending a decent amount on the nightly hotel. We checked in early and the room wasn’t available so they offered us lunch at the restaurant which was very generous. Overall lovely 2 days.

Family

10/10

Exceptional

29 Jun 2019

Verified traveler

Beautiful 5-star hotel. Marble floors throughout. Clean new bathrooms. Excellent views of the Mediterranean. Super polite and nice staff. Try and upgrade to Red Level for better views on high floor and drinks/snacks throughout the day and night.

Leisure Family

10/10

Exceptional

04 Jun 2019

Verified traveler

Everything was as expected abd better..................

Leisure Family

6/10

Pleasant

18 May 2019

Verified traveler

Staff excellent breakfast lovely other restaurants very little selection expected fat better

Leisure Partner

10/10

Exceptional

25 Oct 2018

Tom

Situated in beautiful surrounds, the Del Mar was a true throwback in style and chic to it’s 60’s roots. Fused with contemporary elegance, everything was delivered to a high service. From the service given by the attentive staff to the exceptional food and wine list.

10/10

Exceptional

16 Oct 2018

Kevin

It's everything you need for a perfect vacation! Make sure you book the red level rooms, you won't regret it!

8/10

Excellent

05 Oct 2018

Katie

gran melia

great hotel, nice room with great views, very peaceful hotel so nice and relaxing , had to mostly get cabs every night to get to restaurants , not much in walking distance

Partner

10/10

Exceptional

23 Sep 2018

Ian

Lovely short break

Lovely quiet hotel! Beautifully designed inside but retaining so much of its charm and history. Amazing sea view from our balcony.
The Spa is a lovely addition and very relaxing. Staff are very attentive and happy to help.
Would highly recommend.

Partner

10/10

Exceptional

13 Sep 2018

Verified traveler

Great hotel

Lovely hotel with a great spa. Booked Red Level and it was excellent.

Partner

10/10

Exceptional

10 Aug 2018

Leslie

I loved that this place had its own private beach. Compared to other hotels in the area this was in a perfect location with an awesome beach alcove which is great for people who can’t swim and just to lay out all day in the shallow water with the option to jump in the deep water.

This hotel is very well kept and the staff is very helpful and very nice. The food in the restaurants Arels, Bardot, and Persepolis were so tasty and good. The breakfast buffet was amazingly good and the host was so nice, friendly and pleasant at all times. The only time I didn’t enjoy the food as much was the dinner buffet that they had one night.

There’s nothing that I didn’t like about the hotel. Stayed here for 2wks and we had the most amazing time during our stay. I travel to different parts of the world every year but never go to the same place twice but this is one place I would definitely go back to! The People of Mallorca are very nice and we really felt comfortable and safe everywhere we went. There’s so many different areas to go and visit but I think the location of this hotel is a great location.

10/10

Exceptional

05 Aug 2018

Verified traveler

Excellent friendly staff. Food was mostly good, with Arrels the stand out. Shame the fish restaurant didn't open in the evening.

10/10

Exceptional

18 Jun 2018

Verified traveler

Everything was great except the elevator. They should do something to smooth the ride.

10/10

Exceptional

30 May 2018

Anthony

Visited for 4 nights/5 days on recommendation of friends, and was not disappointed, the location was ideal only 20-30 mins from the airport and the position on the coast meant that even in very hot weather there was always a nice breeze coming from the sea. We enjoyed lovely breakfasts and lunches. The staff were always polite and helpful. This is a hotel for adults and so noise levels were extremely low which allowed for total relaxation, we will definitely be returning.

8/10

Excellent

01 May 2018

Nicole

Nice Hotel

We had a decent stay at the hotel. The amenities were disappointing we wanted to use the hot tub pool and sauna in the evening and everything was closed after 8 pm which is very unusual. The beds were extremely comfortable, the showers were amazing and the room was nice however the cleaning lady left chocolates in our room and when we returned to the hotel there were tons and tons of ants crawling all over the desk and floor.

10/10

Exceptional

28 Oct 2017

Verified traveler

Fantastic hotel close to Palma. Great for chilling out or as a base for exploring the city and island

Partner

10/10

Exceptional

03 Oct 2017

Verified traveler

Very enjoyable stay and the Hotel met our expectations. would definately visit again.

10/10

Exceptional

17 Aug 2017

Larry

What a Fantastic Place

I can't say enough great things about the Gran Melia Del Mar. Management, staff, food, rooms, everything. I cannot wait to go back, and I will. Phenomenal experience.

10/10

Exceptional

30 Jul 2017

l

The most amazing hotel and service.

The most amazing hotel and service. It's very difficult to get me to give 5 stars but this hotel deserves 6. Amazing staff,aazing views, simply perfect. Check was perfect. The woman was from Czech Republic and was sooo sweet and explained the hotel in full detail. I will definitely stay here again.

8/10

Excellent

17 Jul 2017

Ines

Perfect for our short break

We decided to take a sneaky short break to the sun to rest and relax after a particularly busy time. This hotel was perfect, so beautiful, quiet and with bars and restaurants nearby. Palma too for a little more liveliness was only a short cab journey away.

10/10

Exceptional

04 Jun 2017

William

Love it!

Stayed on the Red Level for our honeymoon. This hotel was incredible. Super well maintained, high level of service. And not just business friendly, actually warm people who cared about you and your stay and comforts.

Partner

10/10

Exceptional

17 May 2017

marie claire

Would go back again and again

The service was impeccable. The rooms were impeccable. The view was unreal. Location accessible. Everything was perfect. Food was delicious.

10/10

Exceptional

21 Apr 2017

Liz

Beautiful location

Loved our stay, excellent hotel with friendly, helpful staff and a stunning view from our bedroom window. We will be returning!

10/10

Exceptional

03 Oct 2016

mizi

Excellent all around

Fantastic team - extremely courteous and helpful at all times... Memorable experience!

10/10

Exceptional

09 Sep 2016

Verified traveler

Nice beach facilities

Very good location, excellent resort environment and private beach

10/10

Exceptional

06 Sep 2016

margaret

Great relaxing getaway.

Lovely relaxing time, the pool, and outdoor areas were perfect for sunbathing etc. The bars had right amount of shade, staff were lovely and friendly, the service was impeccable, The Clarins spa was also great. My only complaint is that the food and drink in the hotel is a little too pricey, and the red level status unnecessary.

Family

10/10

Exceptional

15 Aug 2016

Alison

Just what the Doctor ordered and MORE

Lucky enough to have stayed in some of the world's loveliest hotels and this one ranks amongst the top 5
From the minute of arriving till departing we felt like VIP'S without all the fuss.
Fabulous grounds and amazing views. My only feedback would be it would have been good to have had an orientation of the hotel and facilities and the music could be a little more up tempo.
Thank you we will be back

10/10

Exceptional

31 Jul 2016

Verified traveler

Great stay

Quiet, adults only, with great swimming if you're happy to dive in off the rocks - pool as well if you prefer warmer water. Food sometimes variable but good restaurants close by

10/10

Exceptional

25 May 2016

Patsy

First class hotel, with beach access.

We have stayed at this hotel many times before. It has changed to a gran melia de mar which has elevated its star rating. The pool area has been refurbished, area round the ground floor too has changes all for the better.
We had a lovely welcome back from Silvio the lifeguard, who could not be more helpful!
With these changes has come a noticeable increase in the cost of drinks and food!

Partner

8/10

Excellent

25 Jan 2016

T

Lovely beach hotel, perfect for a relaxing weekend

We stayed over a long weekend in September. It was still very warm and the sea was the perfect temperature for swimming. They don't have a real beach, but they do have ladders on the rocks where you can climb right into the sea.

The external view of the hotel is a bit dated, but the rooms are very well maintained and clean. All the rooms have a sea view, and a little balcony.

We were there after the main tourist season, so it was very quiet. I imagine it's a bit noisier during the summer, especially as they have a DJ or live music in the evening. The soundproofing in the rooms is very good, though.

Our only quibble was with the food. It was very overpriced and very middle of the road. On our first day, there were pieces of plastic in the food. The waiter immediately refunded this, but it did put us off a bit. Luckily, there are several excellent restaurants within walking or driving distance.

We had a late flight, but we were able to store our bags and stay by the pool for the whole day after checkout, and they also gave us a room to wash up in before leaving. Again, this might have been because it was off season, and they had a rooms available.

6/10

Pleasant

17 Oct 2015

Howard

Satisfactory

Satisfactory

8/10

Excellent

04 Oct 2015

Verified traveler

Quiet Paradise

Above expectatons. Very friendly staff. Unique little private beach. Good pool and beach services.privileldged location. Only one constructive commemt is that people at front desk or concierge should be better prepared to guive guidance on places to visit and eat. They just do not know the places in their oen island, with exception of Alex at the valet parking from whoom we got the best tips for esch day.

Partner

2/10

Poor

30 Sep 2015

Christine

FOOD POISONING FROM THE HOTEL RESTAURANT

I got terrible food poisoning from this hotel. They called a doctor to my room and made me pay for my doctor visit and also the food that got me sick. The doctor said that she didnt think it was from the food from the hotel but that is the only thing I ate all day and more importantly, I started feeling really sick right after I ate it so I believe the doctor is on their side. I called multiple times to the front desk because I literally thought I had to go to the hospital. I was throwing up, diarrhea, fever, chills, etc for 24 hours since I ate their food. They also had the audacity to tell me I should go to the hospital in the area to do a blood test to prove I got food poisoning because they didnt want to pay for my doctor visit and the $40 food I ate from their infested Kitchen. The worst service ever! I am just happy to be alive because I seriously thought I wasnt going to make it but it ruined my trip to Mallorca.

Family

8/10

Excellent

28 Sep 2015

Verified traveler

Iconic hotel, quiet area but close to Palma

Totally relaxing stay, lots of outside areas to enjoy the sun, especially liked the tranquility zone. Staff were attentive but not intrusive. We had a premium room and whilst it wasn't the largest room we've stayed in, the facilities were all that you would need. Balcony had sea views and was a pleasant space to enjoy a drink or just read. The public beach is about 15 minutes walk, nice beach, but it was very crowded and the hotel grounds and pools were much preferred. Dining options offered something for everyone, breakfast was excellent and exceeded our expectations.
We will certainly consider returning to this hotel.

Partner

10/10

Exceptional

23 Sep 2015

Verified traveler

Lovely Hotel

Very nice hotel. Reception and Doorman were very attentive.

Partner

10/10

Exceptional

22 Sep 2015

Becky

Stunning location

Beautiful hotel with great facilities, fabulous scenery

8/10

Excellent

09 Sep 2015

Peter

Delightful hotel. has own little private beach

From concierge , reception and staff all magnificent. We did have 3 issues with the room which were rectified instantly

8/10

Excellent

20 Aug 2015

Mark

Really lovely hotel, both the rooms and the communal areas, outdoors by the pools is especially nice. It rained one morning when we were there so we spend time in the spa which was really nice. Great buffet breakfast and the restaurant food was a really good standard too. The reception staff were great and really helpful with everything. The only complaints we would have would be the restaurant staff didn't seem to be able to cope with the amount of customers, on one occasion we waited 40 mins just to have our drinks order taken and when we tried to get the staff's attention they avoided eye contact. It's not the sort of behaviour you'd expect for a 5* hotel in peak season, if things are really busy hire more staff! Also getting a taxi from the hotel was a nightmare, regardless of when you booked it with reception there was always a delay and turned into a bit of a free for all. Waited over an hour to get a taxi one evening. Not directly the hotels fault but again a 5* hotel should have thought how to solve this situation. Overall a really really nice hotel/holiday, just a few minor qualms.

Partner

6/10

Pleasant

18 Aug 2015

C H

A comfortable, clean and pleasant hotel. Staff are friendly, housekeeping are great and provide excellent turn down service. The grounds have wonderful views and the Wifi is great! We had one irritating issue on three occasions with our umbrella being removed and given to other guests while we were having a short swim or had stepped away from our bed. This was annoying as we were using it and had deliberately selected beds with an umbrella, when we told the pool staff they didn't seem too bothered or apologetic despite having done it a few times but did bring another umbrella. Overall, this is a solid hotel.

10/10

Exceptional

08 Aug 2015

Verified traveler

Angel and Silvio were excellent staff members who helped us always

10/10

Exceptional

24 Jul 2015

sue

Elegant hotel with sea views and access to beach.

Excellent facilities. Lovely spa. Friendly and helpful staff. Surprise bottle of Cava left in the room on my birthday. Bathroom with two sinks, bath and separate raingear shower. Lots of wardrobe space.

Partner

10/10

Exceptional

16 Jul 2015

Pat

perfect!

The staff at this hotel could not be more helpful, nothing is any trouble!
We were not leaving till 3.30pm and were allowed to stay till we were ready , at no charge! This attitude leaves you wanting to come back!
The musical entertainment could be better…….

Partner

10/10

Exceptional

06 Jul 2015

sharon

Can't fault this hotel!

This was our second time here in a year and we have booked to go back August! Great hotel! All rooms have a sea view! The staff here are amazing and cannot do enough for you! From booking a car, restaurant or arranging to have some flowers delivered! Great pool and bar area, has a great atmosphere! Can't wait to go back!

10/10

Exceptional

05 Jul 2015

Paul

excellent hotel with good facitlities

We stayed here last year and decided to go back based on last years experience. it was better this year than last (last year was excellent by the way). Excellent hotel, brilliant staff an although no beach, it has good sea access points and great pool.

10/10

Exceptional

18 May 2015

Sara

Wonderful hotel

Fantastic holiday, the hotel staff were very friendly. It was my birthday and they sent a card, champagne and a cake - a wonderful gesture. We will go back again next year

Partner

10/10

Exceptional

17 May 2015

Neil

Fantastic hotel, great location, great staff

Can't fault the hotel, its staff or the location - all staff were very friendly and efficient. Had the deluxe room which was large and luxurious, with a decent balcony overlooking the gardens and the sea. Hotel restaurants and bar were good, but it's only 10 Euros by taxi to excellent places to eat in the evening.

Partner

10/10

Exceptional

09 May 2015

Verified traveler

Perfect weekend getaway!

Excellent! Service was superb. Need more staff on for late night room service poor guy was all alone and running like mad man! Great view anywhere on property and food was good!

Family

6/10

Pleasant

09 May 2015

Donna

Ok, but nothing to shout about

Cannot really fault the hotel but on the other hand nothing to shout about. Great location though for getting out in a taxi. 6 mins to Palma centre and 6 mins the other way into Portals, 10 mins to Nikki beach.

8/10

Excellent

05 May 2015

jo

Nice hotel but not a 5star recommendation.

Hotel grounds are amazing and would say they do class a 5 star rating, however the actual hotel we wouldn't class 5 star. The room was in need of a little renovation, bathroom was starting to get a bit tired looking. The TV should have been a flat screen modern TV, the towels and dressing gowns, very old and like card board because of the amount of times they had been washed. We thought it was very expensive which you don't mind paying if it is 5 star, 5 star to me is luxury and I didn't find it luxury at all. The only luxury part of the hotel I would say was the outside area and even then they charge you extra to sit in certain areas, I think when you are paying over £900 for a five night stay out of season, it's a lot of money to then ask for extras to use certain parts of the hotel. Very disappointing as very expensive and not a five star class in the rooms.

6/10

Pleasant

01 May 2015

Therese

Lovely views and great staff throughout the hotel.

Only downfall for us was that although the rooms are lovely, sound is a major issue...
However, when we mentioned our problem to the front desk, our room was changed immediately. Wish we chadn't waited two nights to say something.

Partner

8/10

Excellent

24 Apr 2015

Verified traveler

very nice hotel in good location

very good stay. great area
charge for parking was disappointing as was very expensive per day

Partner

8/10

Excellent

13 Apr 2015

Jaysee

Good place to chill

Short break over Easter to relax - ideal, quiet location with fabulous view of the sea from good size balcony.

Partner

10/10

Exceptional

27 Oct 2014

Alex-i

Pure relaxation

Overall a great hotel in a great location. They celebrated their 50th year while I was there and you wouldn't know it is 50 years old as it seems to have been renovated a couple of years ago with high class furniture and amenities. I dinned in the hotel restaurant a couple of times and I have to say the service was overall outstanding and the food quality superb, one night I had a craving for specific dish and the chef came out to me to make suggestions and then was able to still surprise me with the innovative way my wishes were dealt with. The location is great, close enough to Palma (about 15-20 min drive) but secluded enough to enjoy the private inlet and access to the sea (the beach is not big by any means but quite sufficient). They have 2 outside pools, 1 outside Jacuzzi, 1 inside pool (on the smaller side) and a very nice spa area.

8/10

Excellent

06 Oct 2014

Verified traveler

Great Hotel shame about the sun beds

We have just come back from an excellent weekend in Majorca. The hotel was first class being in an excellent location on the shore, great modern facilities and superb staff. However it was very annoying to find out that having paid a significant sum to stay in the hotel that the sun beds prominently displayed in all promotional materials were charged out at an additional exorbitant rate per day. This was made worse that the only available sunbeds to use were fully occupied by a large group of Swedish holiday makers who were intent on being as loud as possible all day.

Partner

10/10

Exceptional

18 Sep 2014

Dan

Peaceful and quiet

Very quiet and tranquil right up on the rocks.

10/10

Exceptional

16 Jul 2014

Steve

Hotel is in an oasis in Illetas.

Restful time with excellent facilities and staff who wanted to please. House keeping is a let down with regular reminders needed for complimentary water and coffee as well as a failure to clean all used glasses and crockery.

Partner

10/10

Exceptional

12 Jul 2014

happy custmer

Fabulous Hotel

Excellent service. Very friendly modern hotel with great facilities.

10/10

Exceptional

11 Jul 2014

Verified traveler

A spectacular spot

This hotel was stunning down to the last detail. The staff were friendly and over helpful. Will definitely go again.

10/10

Exceptional

07 Jun 2014

Nick

Great service

Lovely hotel . Very convenient for Palma and portals . Would definitely return

8/10

Excellent

25 May 2014

Verified traveler

nice staff

not sure i would rate this a 5 star, coffee machine in room, but you have to pay for the pods, petty really, not 5 star,
balcony very small. and claustrophobic, no sun after about 11,30, also expensive in hotel for what you get, however, plus points, staff helpful and friendly, especially yuri at reception and silvio the pool man, hotel is kept very clean, grounds are very well kept, breakfast is very good, great coffee,

8/10

Excellent

20 May 2014

Chris & Gillian

Stylish Hotel no kids relaxing

The boutique hotel was to a high standard and the staff were very attentive and friendly. The rooms very stylish with mood lighting. There is an espresso coffee machine which can be used for hot water for tea, etc, you do not need to bring a kettle.

The only issue was the food, the evening meal in the main restaurant was poor. We had one tuna meal which was similar to reconstituted Spam, the pricing was high for the quality of what was on offer. For a bar meal we requested the beef burgers to be well done, this was served raw in the middle. Fortunately we did not have the meals incorporated in the hotel rates, as there were some excellent restaurants within 10 min or 30 to 40 mins if heading for the marina.

A very enjoyable stay and would go back.

Partner

10/10

Exceptional

28 Apr 2014

Bob

Every facility required. Superb views from room.

When one experiences excellent facilities and service and food it comes as a surprise as so often nowadays pictorial images on publicity brochures and computer links don't match reality. Not so in this case. Everything wonderful and absolutely no complaints, only congratulations to management and staff.

Partner

8/10

Excellent

18 Apr 2014

Gary

Relaxing holiday break

Very friendly staff. Relaxing environment. A very enjoyable stay all round.

6/10

Pleasant

20 Oct 2013

Leo

Great view and small beach

Very pricy versus value, no hot tub without paying for SPA services,room layout somewhat weird--Bed in middle of room and therefore not against a wall, closets unable to hang longer items than shirts, breakfast 50euros for two, help desk not that helpful although very nice attitude, BUT view is outstanding with a very small beach.

10/10

Exceptional

07 Sep 2013

Verified traveler

Very quiet and relaxing

Great hotel, no kids so very quiet and relaxing. I know you should expect this from a five star, but the drinks etc were very expensive so do make sure you are aware before booking.

Location is great right on its on private little bay, however there isn't much around outside the hotel. A few restaurants etc about a 10 minute walk away and the bus stop right outside takes you to Palma or port el nous for less than 2 euro.

Overall lovely, clean and friendly hotel with very polite and attentive staff. would definitely recomend.

Partner

8/10

Excellent

03 Sep 2013

Susie

Lovely Getaway Place

A very quiet and relaxing atmosphere which was perfect for our long weekend break. A clean and tidy hotel.
There are restaurants a plenty in a 10-20 minute stroll from the hotel.
Unfortunately the shower was smaller than a phone box, usable, but difficult and I'm only an average sized person! We did also have a bath to use.
I can only comment on breakfast as we didn't have any other meals in the hotel. It had something for everyone. Hot, cold, savoury, sweet, plenty of juices and also Cava if you wished.
It's a shame that our bed was two singles pushed together with two single duvets tucked in around the sides! If they couldn't provide a double bed, then just one duvet that covered the two beds as one, would have been perfectly acceptable and more comfortable.
Overall, we would definitely stay here again.

Partner

10/10

Exceptional

25 Aug 2013

Verified traveler

Excellent hotel on seafront.

Lovely welcome. Beautiful aspect with sea view. Terraces right down to the water with a lovely private cove. Helpful staff. Definitely worth a return visit.

Partner