Name: Novotel Paris Montparnasse
Address: Rue Du Cotentin, 17, Paris, 75015, FR

Novotel Paris Montparnasse

Paris · France

100 reviews shown

10/10

Exceptional

07 Aug 2026

Dimple

good location if you like getting your steps in - we walked to Eiffel tower. Generally good hotel and location - some signs of wear and tear in rooms, but nothing major. nice that we had complimentary soft drinks in the fridge every day.

Family_with_children

6/10

Pleasant

06 Aug 2026

Neha

The hotel was centrally located the room was
Comfortable . Just found the shower had cold water

10/10

Exceptional

04 Aug 2026

Zuzana

Very convenient place for the travellers to La Rochelle.... close the Montparnasse gare, nice, calm place.

6/10

Pleasant

29 Jul 2026

Mujib

In the room we were given the toilet was separate from the bathroom and had no sink, so you had to walk out with dirty hands to go to the bathroom to wash. There was also very little space provided for hanging clothes and no drawers, so you end up living out of the suitcase. The TV had virtually no English channels.

10/10

Exceptional

27 Jul 2026

Michael

We are a family and loved our stay. The staff is very friendly and the hotel has amazing extra goodies such as a balloon magician during breakfast! The food was delicious and the property very clean! From check in to check out we enjoyed it

10/10

Exceptional

20 Jul 2026

Ivan Albert

Good

6/10

Pleasant

17 Jul 2026

aruntej

Air-conditioning in the hotel is pretty weak . Thankfully, the front desk staff gave us a table fan that allowed us to sleep.

Not a terrible location, but nothing must do around the hotel

Family_with_children

2/10

Poor

16 Jul 2026

Mohammad

Room was not clean enough, and the AC was horrible.
I couldn’t sleep at all because the room was extremely hot. The bed was uncomfortable, and overall it was a bad experience. I wouldn’t stay here again.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Julie

I stayed with my family in a family room at Novotel Montparnasse for three nights in July 2026. I was happy to book with Novotel as it’s a chain we’ve used before and have always had a really good experience with, but I found this hotel fell below my expectations. I felt our room was quite tired and the bathroom and toilet a bit grubby, although it did work well for us to have a separate toilet and shower room with four people sharing the space.

There was a water fountain on our floor which was a massive plus for keeping us hydrated in the heat. Breakfast was plentiful and there was no scrimping with everything being topped up until service finished.

We struggled a bit with the location, maybe my fault for assuming that because we were near a big station that the metro would be handy, but it really wasn’t. We nearly came to blows in the heat trying to get from Montparnasse Bienvenüe to the hotel, so I would recommend using Pasteur if possible (the line from Pasteur goes above ground as it heads towards the Eiffel Tower, which is really nice).

It’s the first time a Novotel has been a bit of a disappointment for me. I felt it was expensive for what we got, but also appreciate that this might just be the reality of booking a chain hotel in Paris.

Family_with_children

8/10

Excellent

04 Jul 2026

Douglas

The staff were very helpful and attentive. Check-in was quick. Our only complaint was upon check in the room did smell like rice or a very strong odor of food that was hard to get rid of.

Family_with_children

10/10

Exceptional

04 Jul 2026

Monica

This hotel was excellent location near to the metro 🚇 walking distance for restaurants. The stuff was excellent and helpful, the property was nice and clean room big, clean and excellent view and lighting. We will stay there im our next trip to Paris.

Family_with_children

10/10

Exceptional

28 Jun 2026

Paola

Hotel pulitissimo, in posizione comoda. Personale cortese. Camera spaziosa

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

THALEIA

Very clean, helpful staff, water cooler in every floor, recommend it for sure!

6/10

Pleasant

24 Jun 2026

DORIG Mael

super outdated, way too expensive

Family

10/10

Exceptional

22 Jun 2026

Nairim

Excelente estadía

10/10

Exceptional

08 Jun 2026

JOSE

Great location, close to train station and a few local restaurants with excellent food.

Family_with_children

10/10

Exceptional

08 Jun 2026

Hasan

Easy access to two different stations with nearly all metro lines. Hotel was clean and the breakfast buffet was reasonably priced and delicious. Staff was very helpful. Rooms were spacious for European standards.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Patrick Chi Kong

Noise after midnight, probably from announcement at site nearby. Very annoying.

Friends_and_family Family

2/10

Poor

02 Jun 2026

Muhammad saad

We ended up in the hotel where the air conditioner was not working. The staff shared their helplessness and merely shared the hand sized fan to spend the night with windows open. My entire family could not keep that night because we were sweating and there was a power breakdown. Next day, on repeated insistence, they moved us to another hotel on the other side of the city and that too, in a single occupancy room whereas we booked an executive room. I wrote an email to the general manager birthday was that they cannot do anything about. The other facility that they moved us to had malfunctioning elevators and pretty average staff support. This new location completely turned our look plans upside down, added a taxi and commuting cost to the north of €200 over 4 days. Never staying here again

Family_with_children

6/10

Pleasant

01 Jun 2026

Ana Flavia

There is NO A/C, the room was really hot. They said the A/C was broken and gave us a mini fan.

Family_with_children

8/10

Excellent

01 Jun 2026

Hasan Onur

Thank you vetry much for everything.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Redwan

We had a short stay at Novotel
The place was very equipped, the proximity of the station was quite short
Overall, quite happy with our stay

Friends_and_family Friends

8/10

Excellent

29 May 2026

Maria

The hotel was lovely and very clean throughout our stay. The family room was a great size for two adults and two teenagers, with plenty of space for us all to be comfortable. The staff were always friendly, welcoming and helpful whenever we needed assistance.

The breakfast was superb with an excellent variety of choices each morning. The location was also fantastic — the metro station was only a five-minute walk away and just five stops from the Eiffel Tower, making it perfect for exploring Paris.

I really wish I could give our stay five stars, however unfortunately the hotel’s air conditioning struggled to cope with the high temperatures during our visit. We were told it would come on between 11pm and midnight, but sadly it never worked in our room at all. The hotel did provide us with a fan and kindly waived our parking charges as compensation, which we appreciated. However, with temperatures reaching 34°C during the day and still around 25°C at midnight, it made sleeping comfortably very difficult.

2/10

Poor

29 May 2026

Gillian

There was no air-conditioning during a heat wave and they had advertised that had air-conditioned, which is why we booked here. The three out of fourUSB charging ports on either side of the bed do not work. The refrigerator in the room did not work. We are requesting a discount.

2/10

Poor

28 May 2026

Mariam

Friends

8/10

Excellent

27 May 2026

JULIA

The hotel is conveniently situated to get metro or busses around the city. The room was nice and the sofa beds for the kids were a good size. There is a water cooler on each floor which was brilliant. I would have given it 5 stars except for:

The big downside was the heat. We went in a heatwave and the air conditioning was broken so our room was an oven. It was uncomfortable to sit in and difficult to sleep in when we really needed an escape from the heat. The staff did provide a fan which helped but there was a suspiciously large cupboard of fans so I do wonder if it breaks often when it's hot.

Family_with_children

6/10

Pleasant

24 May 2026

Simon

Some staff good some not. Some pretended not to understand what a cot was when using French, English or pictures. This was at 11pm with 2 tired kids.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Egon

Nous avons passé un séjour très agréable à l'hôtel. Le personnel est très aimable et serviable. La chambre était propre et bien aménagée. Est-ce que nous reviendrons ? Oui.
Le seul petit inconvénient réside dans la distance qui nous sépare des sites touristiques classiques, malgré les très bonnes liaisons.

8/10

Excellent

12 May 2026

Lutske

Very good

Partner

10/10

Exceptional

10 May 2026

Henrik

The gym is warn out and need to be upgraded.

Partner

10/10

Exceptional

07 May 2026

Jeannick

Tout etait parfait!
Literie confortable, chambre propre et qui sent bon, douche agréable, bons produits

Friends_and_family Family

10/10

Exceptional

03 May 2026

sylvain

8/10

Excellent

02 May 2026

LaShon

The hallway had a high pitched buzz which never stopped. The room was too warm.

8/10

Excellent

24 Apr 2026

Dahira

Great hotel for the price. Excellent staff and very pleasant bar and restaurant area. The rooms are clean and very comfortable. The bed is Great!

Friends_and_family Family

4/10

Poor

14 Apr 2026

Mirieme

Room was very dated and grubby. Shower hose on bath leaked terribly soaking the floor. Room carpet was filthy. The restaurant was closed throughout our weekend stay. There were technical issues at check in meaning I had to return to reception to redo credit card authorisation after my room keys were deactivated mid stay. All in all not the smoothest or nicest of stays. Having stayed at many other Novotels around the world this one is very dated and somewhat grubby

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Andreea

La chambre a été correcte, le grand lit confortable, par contre le sofa lit pour les enfants pas du tout confortable. Mon garçon qui messure 1.85m avait les pieds dans l'air. Donc par recommandé pour tous les enfants. La salle de bain très petite. En général ok, propre et chaque jour le ménage est fait. Le petit déjeuner avec beaucoup des choix. Le personnel très gentil.

Family_with_children

8/10

Excellent

07 Apr 2026

Emily

The Novotel Montparnasse was good for our family of 4, the sleeping conditions were a little tight but that’s what we expected for the price range in Paris. It was close to the metro station and there were several good restaurants very close. If you are up for walking, most of the attractions (Eiffel tower, notre dame, etc) were within 2 miles walking distance. The breakfast buffet was great! There aren’t many restaurants open for breakfast (other than pastries of course) so it was a good thing to add on for our family to make sure the kids got a good start in the morning!

6/10

Pleasant

05 Apr 2026

Rikhav

Visited as a family. Family room had a double bed and 2 single sofa beds which left little space for luggage. Small bathroom but sufficient. Convenient location. Breakfast space felt a bit chaotic - very crowded; perhaps rearranging where different food is kept might have helped. Good options of fruit, pastries, cereals, hot food.

Family_with_children

10/10

Exceptional

30 Mar 2026

patrick

Petit déjeuner super complet et pour tous les gouts.
Bonne prestation

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Elvia

The hotel was okay

Self

10/10

Exceptional

01 Mar 2026

Stephen

Overall very good stay,polite staff ,very clean ,good location for the price,could do with mirror in bedroom for females getting ready but overall very good and would definitely stay again

10/10

Exceptional

16 Feb 2026

Carla Noelle

Wonderful location and helpful staff. We booked a triple which meant that it had double beds and a pull out sofa.

8/10

Excellent

09 Feb 2026

Niti

Room was nice and clean. Bed and pillows were specially very good and helped us rest well every night.

The only thing I didn't like was the restaurant in the lobby. In the cold weather the lobby door opens frequently and lets cold air in and restaurant seating is right there, so you can't get comfortable there. Also the vegetarian food choices on the menu are very limited and what is there isn't good either.

Leisure Family

10/10

Exceptional

21 Jan 2026

Liviu

Nice place centrally placed!

Self

10/10

Exceptional

09 Jan 2026

Armen

fresh and great place to stay, Breakfast was perfect

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Daryl

Nice hotel with clean rooms and a good location close to the subway.

Business

10/10

Exceptional

16 Nov 2025

Tore

Very clean room, breakfast was tasteful! Staff is very helpful and nice!

Friends_and_family Friends

8/10

Excellent

02 Nov 2025

Yaroslava

Almost perfect. If they didn’t change the furniture for storing clothes for a simple table, I would give 5 stars. Very uncomfortable situation for people staying a week with kids and lot of clothes.

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Wing Sze

Convenience and clean

8/10

Excellent

26 Oct 2025

Loïc

We spent 4 days with my family on this hotel, we enjoy this stay !! The room was clean and confortable, we are very satisfied of thé service and the breakfast also. We will come again :)

Friends_and_family Family

8/10

Excellent

16 Oct 2025

Mindy

Property is overall clean with staff that can speak English and French.
My only issue is that they didn’t clean my room on my last night. They came into the room to refill the mini bar and cups but left my dirty towels on the floor and did not change my bedsheets.

Pros:
- bus stop nearby
- clean and spacious rooms
- mini bar is free for executive & suite rooms

Cons:
- toothbrush and toothpaste not provided daily
- upon requests of items, they’ll ask you to come get it yourself. I’ve been to other 4 and 5 star hotels and they do deliver your items upon request.

Leisure Partner

8/10

Excellent

14 Oct 2025

Petro

Easy

Leisure Partner

8/10

Excellent

03 Oct 2025

Oliver

everything fine ,

Leisure Family

2/10

Poor

01 Oct 2025

Jean Pierre

it was no hot water in the shower and there was no heating in the bedroom

10/10

Exceptional

13 Sep 2025

Hary

Clean rooms and very well maintained property with top notch customer service. I wish there were more dining options around the property. But overall it felt very safe and quiet

Leisure Family

8/10

Excellent

11 Sep 2025

Debra

I didn't like that they took and charged my card the deposit

Leisure Family_with_children

6/10

Pleasant

10 Sep 2025

YING

Toilet is separated from showerroom, not convenient to wash hands. Toilet is always clocked. No proper glass to wash teeth... Location is good. Room is very clean.

Business_and_leisure Friends

8/10

Excellent

03 Sep 2025

Nicole

Overall, Novotel was a good hotel. The staff were excellent – professional, welcoming, and attentive. The check-in and check-out process was seamless, and the location was very convenient, especially with easy access to public transportation.

That said, the cleanliness of the rooms needs improvement. The bathroom showers had visible black mold, which suggests an underlying issue that hasn’t been addressed for some time. Additionally, the carpets in the rooms were dirty. While carpet can add comfort, I don’t think it’s practical in high-traffic hotel areas since it becomes dirty quickly and is difficult to maintain.

If the hotel can address these cleanliness concerns, it would significantly elevate the overall guest experience.

Leisure Family

10/10

Exceptional

31 Aug 2025

Naomi

Lovely staff . Guillome was especially helpful
Wonderful breakfast
Great rooms

10/10

Exceptional

29 Aug 2025

Emmanuel

Amazing staff

Leisure Family

6/10

Pleasant

28 Aug 2025

Juanita

The hotel is in need of some upgrading especially the lobby and hallways. The lock on the doors got stuck and we were told to jiggle it until it opens which can be frustrating after trying several times. In our room there was a loud clanking noise on and off, although we complained to wasn’t taken care of. The breakfast was not worth the money. No hot food.

It’s an area where you can walk to the restaurants, beach, pier, shopping, and promenade. It was very safe and the staff were very nice.

Leisure Family

10/10

Exceptional

23 Aug 2025

Emmanuel

Dtaff

6/10

Pleasant

22 Aug 2025

Racique

The location was very nice it was close to public transport. The AC sis not work the 6 nights we stayed however the staff was very accommodating especially Alexandre he was very kind and professional.

Leisure Family_with_children

8/10

Excellent

21 Aug 2025

Jean

Problème technique

Bonjour,
Nous avions choisi cet hôtel pour sa situation mais surtout pour la climatisation et malheureusement, celle-ci était en panne.
Nous sommes conscients que l’hôtel n’y ait pour rien mais dormir la fenêtre ouverte et être réveillés par le bruit de la ville et la luminosité n’est pas ce que nous attendions pour la fin de nos vacances.

Friends_and_family Family

6/10

Pleasant

19 Aug 2025

ANDREA

The hotel had no air conditioner for the entire 6 nights we stayed there with a family of 5. They gave us fan which did very little. Please make sure to find out if there is air conditioner before booking this hotel. Alexander the receptionist was very professional and helpful.

Leisure Family_with_children

4/10

Poor

19 Aug 2025

claire

We were warned that the air conditioning wasn't working - but it was extreemely warm in the room.

Leisure Family

2/10

Poor

19 Aug 2025

Marlon

no pudimos alojarnos porque el hotel llevaba 3 dias sin aire acondicionado y nos toco salir a buscar con nuestras hijas alojarnos en otro hotel. Nos pareció terrible el trato que nos dieron no los recomendare nunca

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Sachin

Air conditioning wasn’t working - so very hot in the room.
Otherwise a great stay

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Stanislav

The hotel is great with very excellent breakfast. The reason for not excellent rate is that we stayed there during heat wave and the air conditioning was not working.

Leisure Family

2/10

Poor

13 Aug 2025

Charles

The air conditioner was broken for the entire building during EU summer holiday season, and apparently could only be repaired by some \"society of air conditioner repair workers\" -- who, of course, were all on vacation during the hottest time of the year. The minibar fridge was definitely not very eco-friendly. It has enough space for about 4 bottles of wine, max, while the rest of the appliance contains the mechanics. It only keeps things at about 24 C, while generating a lot of excess heat that vents out of the cabinet it is placed in -- and this heat goes into the room, making it more awful when the air conditioner is broken.

The staff did the best they could to deal with the situation, but I do not think Accor is managing contingency plans or their room designs very well. I expected a better experience from a mid-tier hotel.

Friends_and_family Family

4/10

Poor

10 Aug 2025

Bipin

stayed at the Novotel Paris for one night, and unfortunately, the experience fell far short of expectations for a hotel charging nearly 300 euros per night. The most glaring issue was the lack of air conditioning, which made the stay uncomfortable, especially during warm weather.
Overall, the stay felt overpriced and underwhelming,

Leisure Family_with_children

2/10

Poor

07 Aug 2025

Kamolphan

AC was broken and never fixed. I was given 2 fans and I asked to be moved to a different hotel since the staff recommended it but they never did. They never called me back like they said they would in order to follow up.

There was no follow up from management about any of this.

The sofa beds were very uncomfortable. Even my tired kids had a hard time sleeping.

Leisure Family

10/10

Exceptional

04 Aug 2025

Juben

None

10/10

Exceptional

29 Jul 2025

Kimberly

Wonderful stay

The people who worked there were so nice. The breakfast was fantastic. Very comfortable and clean room. I will definitely use Novotel again in the future and recommend to my friends and family.

10/10

Exceptional

28 Jul 2025

Abasse

N/A

8/10

Excellent

28 Jul 2025

Ainura

Good value for money

air condition didn’t work properly and rooms were hot during the night

Breakfast variety is good. Stuff was super friendly.

Location is great if you have connecting via Gare Monparnasse

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Ariane

Chambres confortables, petit-déjeuner très bon et varié, personnel courtois et avenant. Seul bémol: la climatisation dans les chambres qui ne fonctionnait pas très bien, fort heureusement, il n'y avait pas de canicule.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Bethany Gemma

We had a lovely family stay here, great for children. The room was a nice size with good facilities including water stations and coffee machine. It was very clean and the staff were pleasant. Nearby patisserie was a hit too!

10/10

Exceptional

26 Jul 2025

Umut

Nothing

8/10

Excellent

24 Jul 2025

thierry

Chambre propre sauf SdB joint noir et trace d'humidité sur les murs trou dans le mur des toilettes.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Cara

Our stay at the Novotel was perfect for the last stage of a 3 week adventure. The reception staff were welcoming, helpful and informative. We were given a complimentary drink, complimentary tickets for a boat cruise and they helped with tour/attraction bookings! We had a great stay!!

Leisure Friends

10/10

Exceptional

21 Jul 2025

Pamela

Me and my family enjoyed our 5 nights stay at Novotel. This hotel is clean. The service and staff are so nice.

Leisure Family

6/10

Pleasant

21 Jul 2025

John

Rooms ok, reception/dining area very informal, had a scruffy look. Paper cups in rooms, thin toilet paper, low shower water pressure, air con just about ok when set to max. Overall ok at Paris prices, though no more than 3.5*.

Leisure

8/10

Excellent

17 Jul 2025

Maurice

Comfortable

Great location near Eiffel Tower, 30 minutes walk, great bakery nearby. Rooms are rather small but still comfortable for 2 days. But with family of 4 you can’t leave your suitcase open as there is no space. Great service by staff!

Friends_and_family Family

2/10

Poor

16 Jul 2025

Lauriano

Smelled like crap. Beds on the floor. No help. Felt like we bothered them. Hotels.com is horrible for fixing issues

Friends_and_family Family

4/10

Poor

16 Jul 2025

JoAnn

Mold in bathroom, poorly maintained facilities. It was our first experience and will definitely be our last!

Leisure Family

10/10

Exceptional

14 Jul 2025

Emilie

Très bon séjour!

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Hala

Something needs to be done about the smell in this property, you feel it as soon as you come in- we had two rooms and in one of the rooms it was unbearable!

Leisure Family

6/10

Pleasant

12 Jul 2025

Verified traveler

Ok hotel

Staff were very friendly both at check in/out and at breakfast. Breakfast was good. Bed quite hard so not a great sleep plus only one pillow each. Shower cubicle very mouldy and could do with some maintenance but the rest of the room ok. Was around 45 mins walk to the Eiffel Tower.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

John

The property was very clean and are sheets were changed everyday. The staff were very professional and helpful. The hotel is about 8 - 10 mins walk to Pasteur or Montparnasse Bienvenue metro station. It is in a very clean and quiet neighbourhood. We enjoyed our 3 day family vacation.

Business_and_leisure Family

8/10

Excellent

09 Jul 2025

Naresh

good service and property, they arranged a portable fan too since it was a hot day

8/10

Excellent

01 Jul 2025

tCristina

Comfortable room. Cooler room. Near at the train station..

Leisure Partner

10/10

Exceptional

30 Jun 2025

Michelle

Family comfort

Teenager + Grandparents + Comfortable Hotel = Great trip! We appreciated the welcome from Kevin at check in, and Maria in the restaurant was a top quality hostess! She helped accommodating the almond milk for dietary needs and breakfast was perfect. The location offers a great view of Eiffel Tower! Wonderful to see the sparkles outside before bed. And great access to train station!

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

IRINA

Great stay, great breakfast, great location. Work very well for my work trip. Will definitely stay at this hotel again.

Business Family

6/10

Pleasant

09 Jun 2025

Graham

Convenient for Montparnasse

The hotel is close to the Gare de Montparnasse, but is slightly uphill. The room was typical of these chain hotels with a comfortable bed. The bathroom is on the small side with a separate toilet (which I personally don’t like). After a confusion about the set-up of a 3 bed arrangement, we had a pleasant stay. The staff are friendly on the whole. It is a good standard of hotel, if a bit average.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2025

Claire

A good size room, comfortable with helpful staff right next to the Gare Montparnasse

Self

10/10

Exceptional

28 May 2025

Ravi

Excellent location, very close to the train station and public transport links to take you to Paris landmarks. Parking is available at the hotel although we parked at nearby underground car park. Staff at the hotel were fantastic, breakfast is reasonable cost and there is plenty of variety, even for vegetarians.

Leisure Family

10/10

Exceptional

09 May 2025

Vikram

Clean. Courteous staff, went above and beyond to help us with multiple random requests even getting us the Europe to USA adapters.
Good amount of walkable restaurants around.
Breakfast was good too specifically their waffle with maple syrup and coffee.

Leisure Family_with_children

10/10

Exceptional

18 Apr 2025

Joan

Great location.

Friends_and_family Family

8/10

Excellent

17 Apr 2025

Marwan

Very good location central to visit big parts of Paris