Name: Mercure Paris Gare Montparnasse TGV
Address: 40 Rue Du Commandant Rene Mouchotte, 40, Paris, 75014, FR

6/10

Pleasant

29 Jun 2026

Anna Gildersleeve

This was the second time I've stayed here and both times the AC wasn't working in the rooms. (It does work in the lobby). I also noticed this time that the carpets are dusty and the rooms/hallways in general are in need of a refresh. On the plus side, the rooms are larger than most Paris hotels and the breakfast is terrific. Also, the location is absolutely perfect if you need a place for one night either coming or going somewhere via Montparnasse train station. I just wouldn't choose this hotel for an extended stay, unfortunately.

Self

6/10

Pleasant

25 Jun 2026

Alexander

Very central to Paris and convenient to get around.

Family

4/10

Poor

05 Jun 2026

EDGAR

Las habitaciones tenian dañado el aire acondicionado y el calor era fuerte

Friends

6/10

Pleasant

31 May 2026

Janine

Very worn. Paper cups. Aircon was struggling.
Adequate.

Self

8/10

Excellent

24 May 2026

Robert

Cet hôtel n'est pas très luxueux et le déjeûner est très ordinaire mais copieux.Quand il ya un bris; le réparateur est sur place en quelques minutes .La plupart des commis sont très polis a part d'un individu qui aime rire des voyageurs!

Pour le check in; nous avons attendus 6 heures avant d'avoir notre chambre.Ce qui nous a tué! Ils savent très bien que les voyageurs arivant d'amérique du nord; les vols arrivent tôt.
Pour ce qui est de la propreté; nous donnons un 100% aux femmes de chambre.

Partner

6/10

Pleasant

24 May 2026

Ruby

The staff were not friendly nor responsive. Asked for two extra paper cups at the reception. The girl at the counter took it down on paper and said would be delivered to my room. As expected, nothing happened. The cups did not get delivered. Overall, the staff at reception were not friendly. Never seen a smile on their faces, not even at check in. Make one feel customers are unwelcomed

Family

10/10

Exceptional

21 May 2026

matthew

Location was great and what was needed

Partner

2/10

Poor

25 Apr 2026

Tajinder S

Do not book this property. It is in poor condition and clearly needs major renovations. During our 3-night stay (2 rooms for 4 people), we experienced stained bedsheets, a non-working A/C, and a strong unpleasant odor. This was one of our worst experiences.

Family

10/10

Exceptional

21 Apr 2026

Thomas

Hdhdhdhdhddhdhhdddhhdhhdhdhd

Self

8/10

Excellent

02 Mar 2026

Lisa

It was a clean room. The first person we met at reception was very nice and helpful. Shower was not great. Not much pressure. Clean though!

4/10

Poor

02 Jan 2026

Dr Nigam

Room was super hot with non functional heat/cool dial.
Was not sorted despite multiple complaints.
The room had non functional safe - again not sorted despite reporting the issue.

Friends_and_family Family

4/10

Poor

05 Nov 2025

Eulalie

Poor staff support

Friends_and_family Family

4/10

Poor

06 Sep 2025

Jen

The reception is really lovely but the unfortunately the rooms massively let it down. They have clearly not been decorated in a very long time and the bathroom tiles had lots of black mould all around them. It's a shame as the location is great and the reception area is lovely and newly decorated, I hope the rooms are next for a makeover!

Business Self

2/10

Poor

17 Aug 2025

steve

Nous sommes arrives vendredi soir dans la canicule... nous arrivons à la chambre, il fait 27 degré celcius... alors je demande a changer de chambre, aucune chambre navait, cetait l'air climatiser, incapable de nous trouver une autre chambre, alors je demande a etre remboursé car cetait ecrit avec air climatiser. La personne responsable, nous dit que cetait impossible de faire un remboursement sur place.. elle ma dit denvoyer un courriel et que quelques jours plutard je devrais avoir des nouvelles, cetait quand même 600$ dollars canadiens pour 2 nuits... jai peur de ne pas etre remboursé..

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

Robert

The hotel was convenient to train stations, clean, and had helpful staff. It was a good home base for a Paris visit.

Business_and_leisure Family

8/10

Excellent

30 Jul 2025

Anna

Great Location in the same complex as the train station. Easy walk to a variety of restaurants. Not where I'd stay long term perhaps as it's a very busy area, but I'll definitely be back for quick stays.

Business Self

10/10

Exceptional

22 Jul 2025

Sandrine

Perfectly located
Slept very well
Very nice Staff

Leisure Family

6/10

Pleasant

14 Jul 2025

Sara

Good safe location- near metro
Basic room- air conditioning was good though.
No room service at wknds

Leisure Family

8/10

Excellent

07 Apr 2025

Gail

Very convenient for Metro and main train station, safe and comfortable, helpful staff, plenty of bars and restaurants nearby.

Leisure Self

8/10

Excellent

23 Mar 2025

Timothy

Comfortable and Convenient

[Not the hotel's fault. but the sidewalk to get there from Gare Montparnasse was totally torn up, making luggage hauling very difficult] We had a couple of small glitches that didn't ruin the stay. The hotel is convenient, comfortable, and has a wonderful breakfast buffet. The staff were all polite and helpful. My only negative is that I can't believe such a modern building does not have USB ports in the rooms at the work stations.

Friends_and_family Friends

8/10

Excellent

18 Mar 2025

Oscar

Place was nice, great staff. One block away from Metro station. Food and shopping close by.
Hotel breakfast was really good. Only bad thing was that, the restaurant was closed for dinner Friday Saturday and Sunday. After touring the city all we wanted was a nice dinner in the Hotel.
There was lots of options to walk to but it was too cold.
Overall, hotel was great!

Leisure Family

10/10

Exceptional

12 Mar 2025

Mark

I have stayed here in the past and always enjoyed it. I picked it because of the location and what I noticed this time after a few years is the high degree of cleanliness in the rooms. The bathroom is spotless which is very noticeable. There is also a good choice of breakfast menus. Also there is a bus stop just a few steps from the front door and it's on a beautiful square with a view of the Eiffel Tower. My only complaint this time is a temporary situation where the street down to Gare Montparnasse is under construction and very dusty and bumpy. I would expect this work to be finished by the summer which will make a pleasant and convenient five minute walk to the station again. On the Metro it's a direct line to the Eiffel Tower and L'Arc de Triomphe and other points on the river and in the Northern area of the City. I will stay here again on my next trip as it is also very reasonably priced. It is a very popular hotel and used by various airline staff on their stopovers. Nearby RER station Denfert-Rochereau has a direct train to CDG Airport and is a ten minute walk or a 5 minute bus ride from the hotel. The famous art deco restaurant La Coupole on Blvd Montparnasse is walking distance but reservations are needed because of its popularity. If your budget allows choose a front room with a view of the Eiffel Tower and watch it light up spectacularly every evening at 7pm with sparkling lights.

Business_and_leisure Self

6/10

Pleasant

10 Mar 2025

Marsia

If you are a woman staying in this hotel be prepared for every male staff member to be unwelcoming and rude. Day 1 the manager on staff was storming back and forth and physically bumped into myself and my friend. No apology. The man who runs the buffet at the door was rude every single morning. Every interaction with a man was unpleasant. The female staff was the opposite- friendly, warm, patient and extremely welcoming.

Leisure Friends

4/10

Poor

09 Mar 2025

Peter

Reception on arrival slow. Lifts had a mind of their own, restaurant closed, rooms too hot - as thermostat couldnt be adjusted.

Leisure Family

8/10

Excellent

15 Feb 2025

Peter Anthony

Handy to TGV

Clean room, nice bedding and pillows. Big fluffy towels. Good location. Only negative no room service. Breakfast excellent value at 20€

Business

8/10

Excellent

31 Jan 2025

Barbara

I just couldn’t get air conditioning to go lower than 22
I like to have windows that open a little

Leisure Family

6/10

Pleasant

09 Jan 2025

Kimberly

Staff in reception were great. The hotel is old so some aspects of the bathroom were falling apart. They start the daily cleaning of rooms at maybe 8 am and I know this because we were awaken by an awful dragging and creaking sound on our floor (4th) and above us

Leisure

8/10

Excellent

23 Dec 2024

Anne

The room was very large for a hotel in Paris, and an easy walk from Gare de Montparnasse. We reserved a room with a view of the Eiffel Tower, but the outside of the window was so dirty that we felt as though we were viewing it through a dirty cloud. There was plenty of hot water with good pressure, but the tub was slow to drain, the fixture to switch between shower and tub was in disrepair, and the mechanism to drain the bath was completely broken. Also one of the two push buttons for the toilet didn’t function. The bed was comfortable and the towels were great. The breakfast was good, but the room was far too small for the number of guests, and despite very attentive and busy staff, numerous items, such as fresh fruit, ran out. A request made at the front desk for a second pillow wasn’t filled the first night, but a second request on the second night worked.

Leisure Partner

6/10

Pleasant

16 Aug 2024

Wai Kei Vicky

overall is fine.

10/10

Exceptional

13 Jun 2024

Oladapo

It was magnificent

Leisure Self

10/10

Exceptional

20 May 2024

Maeva

Location

Leisure Family

8/10

Excellent

15 May 2024

JOSELITO MABBUN DE

Nothing else

Leisure Partner

6/10

Pleasant

06 May 2024

Kai

A bit humid in the room, we lived there for 4 nights, if one night should be fine

Friends_and_family Family

10/10

Exceptional

19 Feb 2024

Daniel

Very welcoming close to train station. Only downside was that the shops near shut at 9pm.

Leisure Partner

10/10

Exceptional

17 Dec 2023

Marvin

The property was clean and all the staff was willing to assist my family

Leisure Family_with_children

4/10

Poor

15 Dec 2023

Madoka

Staff service…

It was difficult to use shower at first. I didn’t know how to turn it on.
After calling

8/10

Excellent

08 Dec 2023

Thomas

Location around Montparnasse is great, easy access to the subway, hotel itself is ok, nothing special, room was clean, but very small

Business Self

8/10

Excellent

08 Nov 2023

Tassia

some of the Staff was Amazing while other’s Attitude isn’t Friendly

Leisure Family

8/10

Excellent

07 Nov 2023

EVA

Lots of improvements has been made to the hotel since my last stay a year ago.

Business

6/10

Pleasant

17 Oct 2023

Esmeralda

Construction going on right at the door and in surrounding areas. Makes taxi pickup and drop-off cry inconvenient. Needs updating inside. Broken tiles in bathroom. Twice my key was disactivated which i didn't learn until i tried and had to go down to reception and wait to be assisted. Doesn't seem like an issue until you have a child that was already eager to use the restroom. Under staffed. Bar closed at odd hours. Often no one who spoke English, Spanish or Portuguese for room service. Carpets are stained but beds were made &fresh towels stocked daily. Some staff great. Some staff terrible. Concierge very welcoming, inviting, and helpful in using metro. Patio restaurant supervisor very rude and aggressive. After checkout, the nice receptionist invited us to sit in the patio to wait for our cab since the lobby was busy. The Indian man from the restaurant told us to leave if we didn't order something. Funny thing is that no one asked for an order. I suggested giving me a menu so i COULD order. I actually wanted some drinks- juice, coffee, water. He was displeased but obliged. Upon arrival of our cab, we pickup up our remaining drinks but were informed we couldn't take them in the glass bottles. I paid 16 euros for3 drinks. 2 were on their original glass bottles and because of this, was denied taking them. I wasn't offered a cup to take away... nothing but an almost offended, bewildered, and annoyed look from the server. Poor way to end our stay. For price, you'd expect more.

Leisure Family

10/10

Exceptional

15 Oct 2023

Lori

The view room had great amenities, the lobby was nice and the staff was accommodating. The breakfast was a little crowded.

Leisure Partner

10/10

Exceptional

04 Sep 2023

Abe

Very good to excellent hotel experience that met my expectations.

Leisure Self

10/10

Exceptional

22 Aug 2023

Maria

Everything is good..

8/10

Excellent

03 Jun 2023

Verified traveler

Property and staff are great. We had several issues, wherein they gave away our room before we arrived. When we got another room, we opened the door and there were people inside! On 2nd night they apparently gave our room to someone because they opened our door! Fyi the ac is only on during the \"summer\". Some rooms dont have windows that open, its hot!

Leisure Family

2/10

Poor

26 May 2023

Derek

Front desk staff was generally not friendly, not responsive and not helpful.

Housekeeping was skipping my room for cleaning for the entire 8 days of my stay. I had to call every single day asking them to clean my room. No corrective action was taken as to why my room was being skipped on daily basis.

There was no tissue paper in my room. When I asked for some at the front desk, I was told the entire hotel was out.

This hotel was taken over by Mercure recently and since then, overall quality has diminished due to apparent cost cutting. Many items were removed from the breakfast buffet after the change.

Business_and_leisure

4/10

Poor

07 May 2023

Teresa

It was not a good experience. The room was hot, AC or fan didn’t work, called the lobby and told us it wasn’t “available “yet. Told us to open the window, window didn’t open. The fan in bathroom didn’t work so the room was super hot , steamed and always hot. Had to open door to hallway to get some air. So disappointed on this hotel, lack of care, concern or help. Skip breakfast , expensive and low quality food and bad service .

Leisure Partner

10/10

Exceptional

06 Mar 2023

FLAVIEN

The property is clean, well maintained and friendly, the surrounding is dirty: a lot of construction works going on.

10/10

Exceptional

14 Nov 2022

Philippe

Friendly staff,convenient

Leisure Self

8/10

Excellent

05 Nov 2022

Rodrigo

Great location and friendly staff

Leisure Family_with_children

2/10

Poor

21 Jul 2022

Wing Ho

Room was very old and dirty and feels like it's not been cleaned, staff were very slow and unfriendly.

Leisure Self

8/10

Excellent

09 Jul 2022

Jennifer

Classic rooms .
Restaurants close by.
Lovely roving reception staff who were very helpful.

Leisure Self

2/10

Poor

15 Jun 2022

jyoti

The front desk was not very helpful and customer service is very bad.

8/10

Excellent

24 May 2022

agnes

Room was small and warm. They give free bottled water which is great considering it is expensive in Paris but you have to ask for it.
Breakfast buffet is great but there’s just too
many people.

Partner

4/10

Poor

18 May 2022

Jane

Avoid this place

Disappointing, firstly they had no booking for us. We had to prove we’d booked with Hotels .com then they said there were no rooms, then had to check with hotels. Com then told us hotel had been acquired by Accor in April but due to computer problem all bookings were lost. No one at the hotel appeared to take responsibility. We saw about 5 people, had to repeat out situation numerous times. After about 30 minutes they gave us a room with no apologies for delay etc.
The hotel is very shabby, looks dirty and rooms dilapidated with broken tiles in bathroom and sparse ammenities.
All this after a 30 hour flight.
Then on booking out they charged us for breakfast which was not ordered, when we queried that the person on checkout said it was ‘there you just didn’t eat it’

Partner

10/10

Exceptional

16 May 2022

Christina

When I told people we would be visiting Paris, everyone said the people there would be rude to us Americans. Not at all. The staff at this hotel went above and beyond --Francois in particular spent the better part of an hour on the phone talking to people at the airport about our missing luggage. The breakfast buffet was great and the rooms very nice.

Leisure Partner

6/10

Pleasant

11 May 2022

Verified traveler

below average

A bit disappointed with the hotel and its cleanness. I was surprised how long is the toilet seat.

Business Self

10/10

Exceptional

21 Apr 2022

Verified traveler

Good

Hotel was clean, near a metro and a train station that takes you to Versailles. Some bars and cafes nearby. Great staff. Enjoyed it.

Partner

8/10

Excellent

28 Dec 2021

Rami

good Location & Breakfast

Leisure Self

10/10

Exceptional

07 Mar 2020

Karl

Good hotel similar to any US major chain. Center location. Great staff

Leisure Partner

10/10

Exceptional

12 Feb 2020

Tom

Just a quick overnight for a concert. Handy to the rail station.

Self

6/10

Pleasant

10 Feb 2020

Neil

Have previously stayed here as a couple, and always found the rooms to be adequate.On this occasion I was a solo traveller, and although I paid for a 'standard double room', I was allocated a dark and dingy cramped room on the first floor. The room would have been poorly lit if all the lights were working, but the lights on one side of the bed did not work. The dark brown unappealing paintwork was chipped, the carpets worn and thin. The staff at check-in and check-out were helpful and pleasant, and the bed was clean and comfortable. Would not recommend on the basis of this visit.

Leisure Self

8/10

Excellent

23 Jan 2020

CHARLIE

Pleasantly surprised this time

Much better than the last time I stayed in this hotel.
Very clean with helpful staff and a big improvement at the dining room for breakfast
Matresses and pillows need an upgrade

Business

8/10

Excellent

21 Jan 2020

Verified traveler

WONDERFUL HOTEL

Wonderful hotel..

Friends_and_family Family

8/10

Excellent

17 Jan 2020

Verified traveler

close to the airport's shuttle bus, but too far from subway.

Leisure

6/10

Pleasant

16 Jan 2020

Thomas

Competing with the businessmen

A convenient hotel to Gare Montparnasse but it seems to cater mostly to business groups. Check in was slow due to the crowds and my first room hadn’t been cleaned so we had to switch to a different room. Both restaurants were overtaken by large, rather inconsiderate business groups so they were noisy and raucous. The quiet dinner I was hoping for wasn’t though the food was good (if not as warm as it should have been). Staff are gracious seeming to do the best they can.

Would I stay here again? Probably. The convenient location and “guts” of the hotel are all good. It was just one of those days.

Self

8/10

Excellent

12 Jan 2020

Verified traveler

I enjoyed my stay in Concorde Montparnasse Hotel, its perfect location allows quick and easy access to Paris' best places either on foot or by public transportation ( when not on strike!!!). The staff is friendly and efficient, the room very clean. One thing bothered me, couldn't open any window in the room!

Business_and_leisure Self

10/10

Exceptional

12 Jan 2020

Verified traveler

Staff (restaurant and hotel) very nice, excellent hotel

Business Self

8/10

Excellent

08 Jan 2020

Verified traveler

The environment and the hotel location was really great and very convenient.. however the hotel does not provide any water bottles as compliment and did not provide and toiletries like toothpaste, toothbrush all

Leisure Partner

8/10

Excellent

31 Dec 2019

Verified traveler

VERY GOOD WITH ONE BUT

BIG ROOM. VERY GOOD BREAKFAST. CLRAN ROOM AND CAUSY BED WITH SMOOTH SHEETS.
BUT THEY DID NOT CLEAN THE ROMM - AND NOT CHANGED TOWELS - ONE DAY OUT OF SEVEN DAYD. BAD. THEY FEFUSED TO COMPENSATE FOR THIS; VERY BAD

Partner

2/10

Poor

19 Dec 2019

Rajan

Terrible Customer Service, Stay out of this hotel

It was terrible experience. We stayed in this hotel on August, 19 and 20, 2019. We had booked adjoining room for family which said sleeps 4 people, up to 3 children but when we went for check in we were told that there are no such rooms booked and we were asked to contact Hotels.com as its their (Hotel.com) fault. I gave the front desk Rep (Mr. Alexandar) our booking confirmation which clearly said that it was for 2 adjoining rooms but he didn't listen. I was tired as it was almost 11PM so we agreed to sleep in whatever room was given to us. We got room 352 and 355. We got a one bed and one roller bed per room for one family. The roller bed was very uncomfortable. When I asked for extra pillow Mr.Alexandar said \"I don't think I can give you one\". Then I was very upset and finally he gave one. Next day, I called hotels.com then they talked to HotelMontparnasse and finally the hotel agreed to give us the room we booked for and we got Rooms: 646,647 and 745,747 which were adjoining rooms as per what we had booked for.
When I came back to US, I talked to Hotels.com again and explained and hotels.com called the hotel Montparnasse and asked to give the credit for the first night but they refused to give any credit but Hotels.com gave me the credit for first night. I do not recommend this hotel to anyone. The staffs are not friendly. When I talked to next day, Mr. Thomas, he also tried his best to blame Hotels.com and also blamed that perhaps I didn't show my reservation.

Friends_and_family Family

2/10

Poor

18 Dec 2019

Verified traveler

Hôtel Concorde Montparnasse

Very very rude staff. The customer is always wrong. The mini bar fridge did not work. The aircon is very poor. Wintertime and the room was over hot and stuffy. The bath towels are big and very good.and the bed is quite comfortable. Not recommended.

Friends_and_family Friends

8/10

Excellent

18 Nov 2019

TA

Good overall

Business Partner

8/10

Excellent

11 Nov 2019

David A

Convenient Location

The hotel is old and the room is \"basic\" with a bed, a desk, and a small bathroom. The bed was very comfortable and their service was good. The location is very convenient to the Gare Montparnasse train station and many cafes, shopping, etc.

Business

10/10

Exceptional

25 Oct 2019

Verified traveler

Location is good close toMontparnasse train station, good neighborhood, lots of stores and cafés. Staff was helpful.

Business_and_leisure Self

6/10

Pleasant

20 Oct 2019

Verified traveler

Hotel needed updating and rooms were not as presented

Leisure Family

2/10

Poor

10 Oct 2019

Enrico

Great location, entrance very dangerous, with a very small descending ramp in marble very slippery when raining. We got 2 rooms, one was smelling very very bad and they gave us another room.
Rooms are very small for a 4 star hotel.
At the check out, they tried to charge me again one room already paid. Staff was very rude and after one answered call at taxi they send us walking full of bags 10 min down the street to find one that wasn't there. Very disappointed.

Leisure Family

8/10

Excellent

09 Oct 2019

Maria

It was great just what we needed

Partner

6/10

Pleasant

05 Oct 2019

Davinder

Basic but served a purpose

Chose this hotel because its 5 min walk from the Mont Parnasse train station which is a convenient starting point for the trip to St Michel in Normandy. There are numerous shops and restaurants in the area so lots of opportunity to eat out and conveniently travel to other parts of Paris. The hotel itself however is situated in a slightly quieter area so doesnt suffer from traffic noise. So in terms of location I’d give the hotel 10/10.

The hotel itself is very basic. Dated decor and basic restaurant menu. Otherwise everything worked okay including wi-fi. The staff were nice and helpful. So as a base it served its purpose but lacks in comfort. One nice idea would be to allow guests to stream their tablets / phones to the smart tv’s in the rooms so they can have their own choice of programming as all the channels were in French. All they need to do is set the TVs up to be on the same wifi network as the ones the guests are on.

Friends_and_family Family

4/10

Poor

01 Oct 2019

Poon

Very bad experience!

The room is not clean. When I checked in, e.g. bottle and other items might be left by the previous customers in the room. The bed was not prepared at all. I had called the reception for 3 times to explain the issues; however the staff didn’t speak English at all and didn’t understand my requests.

10/10

Exceptional

30 Sep 2019

DeAnn

Best hotel of our European vacation

This hotel was the best of 3 weeks traveling in Italy and France. The comfort of the room was excellent: bed, pillows, temperature, bathroom nice. It is well located for transportation with bus and trains within one block and restaurants across the streets. A great view of Eiffel Tower especially lit up at night caps it off. Most hotel staff were friendly, especially Mohammed, who was helpful with a coupe of situations for us.

Partner

6/10

Pleasant

18 Sep 2019

Verified traveler

The facilities are dated and could use a renovation

8/10

Excellent

14 Sep 2019

Verified traveler

Modern, clean hotel in a great location. Very friendly staff.

Leisure Family

6/10

Pleasant

08 Sep 2019

Verified traveler

Need a gym for tbat price, and honest advertising about what is available.

6/10

Pleasant

29 Aug 2019

Verified traveler

Need improved the service like I ask iron never show up call two times never take care the food is poor quality overall I don’t recommend

Leisure Family

8/10

Excellent

27 Aug 2019

Gharib

Stay in Concorde montaparnasse

All are very good except breakfast is not so good .no refrigerator in the room to cool or freeze our items

Partner

10/10

Exceptional

26 Aug 2019

Verified traveler

Amazing hotel with excellent facilities, rooms overlooking Eiffel Tower, helpful staff, close cafes and shops

Leisure Partner

6/10

Pleasant

23 Aug 2019

Verified traveler

Ok

It wasn’t the best hotel because it doesn’t include free parking if travelling with car but overall it was ok for a 2 day stay

Partner

8/10

Excellent

13 Aug 2019

Verified traveler

We enjoyed our stay there, nice hotel, good location , many restaurants and couple small grocery stores near by. It is close to the underground station and Orly airport shuttle bus.
we used taxi, fees are reasonable.
We saw pilots and flight attendants stay there too.
The rooms are clean, beds are comfortable.
Our kids had trouble with their room key, it didn’t work for them one time, we had to ask the receptionist to re-key. We will stay there again next time when we visit.

Family

10/10

Exceptional

12 Aug 2019

Verified traveler

Amazing hotel

Amazing memories...thank you to all the staff at reception,breakfast buffet, house keeping ...experience is awesome!

Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Staff and service were excellent. Although hotel needs a little updating, the staff and service more than made up for it.

Leisure Family

10/10

Exceptional

02 Aug 2019

Aimal

Family visit

Fridge was not working, and could not help us

Friends_and_family Family

4/10

Poor

12 Jul 2019

Verified traveler

Dirty and smelly shower curtain, took 2 calls to get it replaced. Had to ask to fix very squeaky room door and bathroom door. But the room price is low for the area so I can’t be too demanding.

Leisure Family

6/10

Pleasant

10 Jul 2019

Verified traveler

location is great rooms are small buffet is voluminous but not very fresh
overall it was pretty nice after a night on the plane staff very friendly and
accommodating

Friends_and_family Family

10/10

Exceptional

07 Jul 2019

Vivian

nice stay

quick check in and front desk staff gave me suggestions on transportation and good restaurants nearby. just the Wifi in room is unstable. thank you.

Friends

4/10

Poor

05 Jul 2019

Ben

From the very beginning, the hotel staff made me feel somewhat insecure about the place. Sure enough, when we left, they insisted on making me pay for the rooms, when we had already paid on Expedia in advance, so I had to double pay.

I had to complain through Expedia to get the refund, which I received after quite a lot of to-and-fro-ing by Expedia.

Based on how this went, I feel that this was an intentional scam by the hotel and they made it intentionally difficult to resolve, hoping to just pocket the $.

The location is fine if you’re using Gare Montparnasse, but not great. The rooms are fine, but nothing to write home about.

Leisure Family

6/10

Pleasant

01 Jul 2019

Verified traveler

This is an OK hotel at best, not charming by any means. Rooms very small. For some reason in the middle of the night the AC blower completely shut off and would not restart for a while. Why? Entrance pretty smelly with you know what, being Paris (cig smoke, you were thinking something else?). Breakfast buffet was good. Not the hotel's fault, but worst feature is location. Yuk! Far south of most interesting sites. Fronted by enormous traffic circle with concrete mound in the middle. Metro a bit of a hike, but RR station adjacent.

Leisure Partner

8/10

Excellent

26 Jun 2019

Verified traveler

Faded Grandeur

The room was large by French standards.
There were signs of some home-handyman level repairs in the bathroom. Bits of veneer were missing from various pieces of furniture in the bed/sitting room.
TV reception was woeful - picture and sound kept breaking up.

Partner

10/10

Exceptional

22 May 2019

Verified traveler

I have stayed at this hotel on several occasions. It is in a quiet location yet close to transportation and local amenities. The staff are always helpful and friendly.

6/10

Pleasant

13 May 2019

Verified traveler

The room was clean
Amenities were not very good as per expedia ratings of a 5 star

8/10

Excellent

12 May 2019

Verified traveler

Property is very clean and room was quiet. Bathtub walls are very high and tub was beveled deeply causing dangerous conditions while showering.

Leisure Partner