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The Lodgings SureStay Collection by Best Western

Providenciales · Turks & Caicos Islands

34 Old Airport RoadView location

7.6/10Very good767 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Location10.0/1010.0
Neighborhood7.4/107.4
Amenities7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Lodgings SureStay Collection by Best Western

The Lodgings Hotel SureStay Collection by Best Western is located 0. 85 miles from Providenciales International Airport, downtown Providenciales. We are just 9 miles to Grace Bay Beach. Our rooms are all equipped with a small refrigerator, microwave, coffee maker, kettle and complimentary coffee and water.

In addition, each room has a 52-inch television, and complimentary Wi-Fi. Additional hotel amenities include a business center, laundry facility, gift shop and a restaurant on site. There are 2 pools for your enjoyment; a small lap pool and a larger lounge pool.

We offer our guests a complimentary shuttle to and from the airport as well as to Grace Bay and the award-winning Grace Bay Beach. Inquire at the front desk about the schedule.

Read more about this hotelShow less

When you stay at The Lodgings Hotel SureStay Collection by Best Western in Providenciales, you'll be in the business district, a 4-minute drive from Providenciales Beaches and 8 minutes from Turtle Cove Marina.

This spa hotel is 4.5 mi (7.2 km) from Grace Bay Beach and 4.9 mi (7.9 km) from Taylor Bay Beach. Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators and microwaves.

32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, multilingual staff, and luggage storage.

Event facilities at this hotel consist of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 12.00 to 30.00 per person
    • Crib (infant bed) fee: USD 10.0 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Our Lady of Divine Providence Church 1.1 km / 0.7 mi
Cheshire Hall Plantation 1.2 km / 0.8 mi
Turk’s Head Brewery 1.6 km / 1 mi
Thompson's Cove 1.9 km / 1.2 mi
Providenciales Beaches 2.3 km / 1.4 mi
Princess Alexandra National Park 2.4 km / 1.5 mi
Babalua Beach 2.5 km / 1.5 mi
Turtle Lake 4.6 km / 2.9 mi
Chalk Sound National Park 5.3 km / 3.3 mi
Smith’s Reef 5.6 km / 3.5 mi
Turtle Cove Marina 5.6 km / 3.5 mi
Royal Flush Gaming Parlor 6.1 km / 3.8 mi
Sapodilla Bay Beach 6.7 km / 4.1 mi
Flamingo Lake 6.9 km / 4.3 mi
Harbour Club Marina 7.1 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • Number of floors (main building): 2
  • Suites: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 18 more facilities & services
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • GymExtra charge
  • Newspapers
  • Luggage room
  • BarExtra charge
  • Restaurant
  • Poolside snack bar
  • Conference room
  • Meeting room: 12
  • Business centreExtra charge
  • Outdoor freshwater pool: 2
  • Parasols
  • MassageExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • AccessibleROO.H6-2

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED TWO BEDROOMSQUADRUPLE • QUEEN BED TWO BEDROOMSQUA.B2-QN

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    QUADRUPLE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 42 m²ROO.QN-2
    Room QUEEN SIZE BEDPhoto unavailable3 photos

    The Lodgings SureStay Collection by Best Western

    Room QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-2

    Room amenities

    • Hairdryer
    • Fridge
    • Desk
    • Ironing set
    • Centrally regulated air conditioning
    • Cable TV
    • Tea and coffee making facilities
    • Microwave
    • Safe
    • Wi-fi
    • Alarm clock
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEW • 21 m²ROO.VP
    Room POOL VIEWPhoto unavailable3 photos

    The Lodgings SureStay Collection by Best Western

    Room POOL VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Room amenities

    • Cable TV
    • Wi-fi
    • Alarm clock
    • Desk
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • Hairdryer

    Facilities with extra charge

    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 21 m²ROO.QN-1
    Room QUEEN SIZE BEDPhoto unavailable3 photos

    The Lodgings SureStay Collection by Best Western

    Room QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-1

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • Wi-fi
    • Alarm clock
    • Desk
    • Safe
    • Centrally regulated air conditioning
    • Cable TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 42 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable5 photos

    The Lodgings SureStay Collection by Best Western

    Room Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Desk
    • Cable TV
    • Hairdryer
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 21 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable3 photos

    The Lodgings SureStay Collection by Best Western

    Room Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Internet access
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Fridge
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDROOMS WITH KITCHENETTEQUADRUPLE • TWO BEDROOMS WITH KITCHENETTEQUA.B2-KT

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    QUADRUPLE TWO BEDROOMS WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-QUEEN SIZE -VUODEDOUBLE • INNER-QUEEN SIZE -VUODEDBL.IN-QN

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE INNER-QUEEN SIZE -VUODE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-QUEEN SIZE -VUODE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDROOMSQUADRUPLE • TWO BEDROOMSQUA.B2

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    QUADRUPLE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDROOMS WITH KITCHENETTEDOUBLE • TWO BEDROOMS WITH KITCHENETTE • 2 BedroomsDBL.B2-KT

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE TWO BEDROOMS WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    TWO BEDROOMS WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2-KT

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 BedroomDBL.QN-1

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDROOMS NON SMOKINGQUADRUPLE • TWO BEDROOMS NON SMOKINGQUA.B2-NM

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    QUADRUPLE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 21 m²ROO.H6
    Room AccessiblePhoto unavailable3 photos

    The Lodgings SureStay Collection by Best Western

    Room Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Fridge
    • Hairdryer
    • Internet access
    • Wi-fi
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Cable TV
    • Desk
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH KITCHENETTEQUADRUPLE • WITH KITCHENETTEQUA.KT

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    QUADRUPLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 42 m²ROO.H6-1
    Room AccessiblePhoto unavailable4 photos

    The Lodgings SureStay Collection by Best Western

    Room Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-1

    Room amenities

    • Cable TV
    • Wi-fi
    • Hairdryer
    • Internet access
    • Alarm clock
    • Desk
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    The Lodgings SureStay Collection by Best Western

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Lodgings SureStay Collection by Best Western

7.6
Very good
767 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
10.0 /10
Neighborhood
7.4 /10
Amenities
7.4 /10
100 reviews shown
8/10
Excellent
01 Aug 2026
Shawn
Staff was friendly and helpful.
10/10
Exceptional
01 Aug 2026
Bérénice
Everything was good
2/10
Poor
28 Jul 2026
Gabrielle
This was a hotel, it was a motel. The second night there the main light stopped working and there are many bugs and big roaches in the room. I wouldn’t recommend this motel. Staff was unwelcoming and rude. And the transportation was terrible with only driver that was lazy and slow. This is somewhere the you should stay if you want the best experience in Turks. It was very nasty in the room and there were bugs everywhere. I wouldn’t never glance in the hotels direction if I know how bad and uncomfortable it made me and my guest. If I could give this hotel a 0/5 I would. This was honestly the worst experience ever I had with hotel. The pictures were very deceptive and misleading. NEVER BOOK WITH THIS HOTEL !!! SAVE YOURSELF THE TRAUMA
8/10
Excellent
23 Jul 2026
WALLY
Le personnel etait courtois
10/10
Exceptional
23 Jul 2026
Sammy
The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always ready to help. I also enjoyed the breakfast and the relaxing atmosphere at the bar. Overall, I had a very pleasant stay and would gladly recommend this property to other travelers.
10/10
Exceptional
17 Jul 2026
Heidi
Great place. Nice pool. Resturant on site. Quiet.
Self
2/10
Poor
15 Jul 2026
Nelly
They trickly made me pay the booking again apart of the money I paid on Expedia
10/10
Exceptional
06 Jul 2026
Andre Joseph
The place was
10/10
Exceptional
29 Jun 2026
Christia
Please stay here it was clean an safe
Partner
10/10
Exceptional
25 Jun 2026
Simone
The place was clean we had two rooms. There’s was a little bit of problems but staff was helpful the restaurant on property very pricey but other than that the island was fun.
Family_with_children
4/10
Poor
25 Jun 2026
Luis
Not a very helpful staff.
Business
10/10
Exceptional
24 Jun 2026
Emmanuel
Everything was perfect, especially the food
Partner
8/10
Excellent
20 Jun 2026
Fendal Youbens
very good
Friends
10/10
Exceptional
19 Jun 2026
Sergio
Clean rooms, friendly staff. Close to down town.
Self
10/10
Exceptional
03 Jun 2026
Lorraine
Amazing!
8/10
Excellent
01 Jun 2026
Marlyn
La chica que trabaja en el restaurant no era muy amable
Family_with_children
2/10
Poor
27 May 2026
Susan
Had to leave it was so bad and refused to refund.
6/10
Pleasant
26 May 2026
Lyne Romy
The shuttle service itself was fine, but the experience with the driver could definitely be improved. He was not very welcoming, seemed impolite at times, and was not particularly helpful during the ride. A friendlier attitude and better customer service would make passengers feel much more comfortable. I hope this feedback is taken into consideration to help improve the experience for future customers.
Family
10/10
Exceptional
26 May 2026
Linda
Inexpensive compared to other hotels but rooms are clean and nice pool -
They did not offer breakfast and limited food options in the restaurant on site
From time to time, could hear very loud Airplanes flying to and from airport
Self
8/10
Excellent
26 May 2026
Edele
Helpful staff. Convenient airport shuttle.
Self
4/10
Poor
23 May 2026
Jean Bonheur
Transportation from the aiport to the hotel is ok, but no one help to pickup your luggages. No breakfast and deposit amount before check in is anormal.
Self
4/10
Poor
23 May 2026
Ahn Ionone
Room was clean and so is the hotel. I booked this hotel for my mom and sister. However service was not as expected. Nobody helped with luggages up the stairs to their room and they had to pay for the airport shuttle, which was not mentioned in advance. Hope to get a better experience in the future.
Family
10/10
Exceptional
19 May 2026
Alain
Clean rooms, nice staff. Great for a quick stay.
10/10
Exceptional
11 May 2026
Délianne
C’est inutile de prendre 100 $ de plus sur la carte de crédit si la chambre est déjà payée .
Family
2/10
Poor
10 May 2026
Yitav
My ac did not work hotel is run down maybe 1 star. Tried to cancel and they denied a refund.
Business
4/10
Poor
09 May 2026
William
The shuttle operator needs training. Very discourteous and unhelpful. Very ignorant. Service standards need to be developed and enforced with sanctions
Self
10/10
Exceptional
08 May 2026
Jestina Wendy
Nicely decorated, secure and clean rooms. The area is fairly quiet and the view is very relaxing. The front desk staff assisted me with everything I needed. A very convenient location not far from the hotel itself. The airport staff was also great in assisting me. A nice lady called the hotel and ask them to send the shuttke and they did. A friendly driver that answered all of my questions. The stay was great. My first time in Turks and Caicos and everyone made a great first impression.Will be back.again. A huge thank you to the staff and everyone I had a encounter with.
Self
8/10
Excellent
04 May 2026
Hernan
To expensive for the quality and service
Self
8/10
Excellent
28 Apr 2026
Andrea
Clean rooms and friendly staff
Self
6/10
Pleasant
27 Apr 2026
Aneita
This hotel is very clean, staffs are extremely friendly. Ms Myrie at the front desk was very helpful. This hotel is more of a 1 night stay for a layover.
Family
6/10
Pleasant
26 Apr 2026
Marie Evelyn Arielle
I did not eat so cannot comment on the quality or quantity. Breakfast costs $12-$30 usd, per the flyer found in my room. The room was clean but the shower has a slight drainage issue that should be addressed
Self
8/10
Excellent
25 Apr 2026
Germaine Edele
The shuttle from and to the airport and Grace Bay was great. A big plus for me.
The room was very clean, the bathroom in particular. Great value for money. The check in time wasn't that convenient, as my flight arrived at mid day and I had to wait for quite a long time... Overall, It's a very decent place to stay, specially for travellers on transit.
Self
8/10
Excellent
14 Apr 2026
R.
Nice place to stay for a brief period. Place was dated, but was clean and useable. Food wasnt all that but it can pass. Staff were excellent, very helpful and accommodating. I would stay again but they need to update the place a lttle more. Other than that thumbs up on the stay
Self
6/10
Pleasant
13 Apr 2026
Laura
Convenient location for the airport. However, the \"free\" shuttle to the airport stops at 10:30 am (you can pay for the trip after that time) but contines to bring people from the airport for free. The rooms need a deep cleaning - walls, door frames, tables. At least the sheets and towels were clean. The pool was nice but again, the chairs and tables all needed a wipe down. The restaurant was good.
Self
8/10
Excellent
12 Apr 2026
Anthony
Nice quet place close to the airport, friendly staff (i had stayed a few days at another hotel closeby where the staff did not care at all and also the hotel was across the street from a loud bar and they refused to mive my room even though plent6 were available)
Def would stay here again
Self
10/10
Exceptional
05 Apr 2026
richard
Clean, friendly, local. Close to airport. Close enough to get a local experience, food, entertainment. You need a taxi or rental to get to the tourists stuff.
10/10
Exceptional
02 Apr 2026
Antoine
Everything was good
8/10
Excellent
30 Mar 2026
Shanrica
This was my first time staying at the lodgings and it was good. The room is nice but abit too cold for me though i turned the AC of but seems it didnt turn off. Very nice place and i must give kudos to the owners and talents to upkeep and run the place. But, there are a few fixtures needed to the place. These are small details in the room that need attention.
Business
10/10
Exceptional
30 Mar 2026
Jesus Schiller
This is my go to when I am in transit. The best. Friendly, professional and clean.
Self
6/10
Pleasant
29 Mar 2026
Janine
It should be listed as a motel
When I asked for sausage for breakfast I got hotdogs
Self
8/10
Excellent
26 Mar 2026
Kanishka
Yes, shuttle readily available
Family
6/10
Pleasant
24 Mar 2026
Rochelle
Stay was okay
Partner
4/10
Poor
23 Mar 2026
Latonia
The property inside and out didn’t reflect the pictures on the booking sight. I didn’t feel safe at all. This was the worst experience for me.
8/10
Excellent
23 Mar 2026
Chris
Great hotel for a night close to the airport. Pick up from airport went fine. Restaurant good for quick foods. all in all a good stay.
Partner
8/10
Excellent
22 Mar 2026
Antoine
It was adequate
Partner
2/10
Poor
21 Mar 2026
Carlos
Very disappointed stay…. The personnel from the lobby, the restaurant and even the driver of the shuttle were very unfriendly.
The restaurant is really bad
Certeanly not a recommended place to be
Self
4/10
Poor
20 Mar 2026
Silvia
Around 11 PM, a strange and loud noise started coming from the air conditioner and continued all night. We had no choice but to turn it off and go to bed.

Also it was inconvenient because I couldn't set a medium temperature when taking a shower , and I could only choose between hot and cold water.
Partner
8/10
Excellent
19 Mar 2026
gabriel
Great value, very convenient. Walking distance to great food options and a shuttle to the airport. I would definitely stay here again.
Friends
10/10
Exceptional
16 Mar 2026
Jon
We regularly use the Lodgings for work overnights, the pool facing rooms are great, the bar and restaurant in the same parking lot is nice as well. Short drive to grace bay
Business
8/10
Excellent
16 Mar 2026
Kirkwood
I had a very pleasant stay at this resort.
Self
10/10
Exceptional
13 Mar 2026
Verified traveler
The ladies office staff was amazing in helping with whatever you need so attentive and the driver Patrick
10/10
Exceptional
11 Mar 2026
Richard
The room was clean, but the air conditioner was ineffective and the fan in one of the rooms did not work which made for restless sleeps both nights.
Family
6/10
Pleasant
08 Mar 2026
Carmeta
simple but ok
Self
10/10
Exceptional
08 Mar 2026
Debbie
Louella and her team were great as always! Room was clean and nice
10/10
Exceptional
04 Mar 2026
Richard
Quite and suited our needs perfectly
4/10
Poor
02 Mar 2026
Elizabeth
The description of this hotel is very inaccurate. The room was incredibly small which is fine. But it said it was sound proof. That is 100% not the case we heard EVERYTHING. There was mold in the bathroom. Only one of the three light bulbs in the bathroom worked. The restaurant downstairs changed their prices of coffee everyday. It was never the same. There is a gift shop that said opened majority of the time and was not opened once. The TV did not work. The safe didn’t work. The overhead light kept turning on randomly in the middle of the night. The water pressure was non existent. The “fitness facility“ had zero ventilation and also smelled like mold. The water pressure was non existent which was the smallest problem we experienced. Do yourself a favor and spend a little bit more for a better experience.
Partner
4/10
Poor
01 Mar 2026
David
The staff seemed disinterested on arrival and the ways of using the room was not explained. The TV did not function for the first day and we were told the error was being addressed. This did not happen. The 2nd request prompted a visit at 7:30 am the following morning.
The main room light did not work nor did the bathroom sockets, the USB ports or alarm clock. The alarm clock kept resetting itself as though there was a short.
The bed change on the 3rd day resulted in blood stained quilt covers (which we did not use - very gross … pictures are available upon request !!).
Partner
2/10
Poor
23 Feb 2026
Michael
Dirty room, door not opening with key, toilet not flushing, painful water pressure.
Family_with_children
2/10
Poor
20 Feb 2026
Hans
No elevator
10/10
Exceptional
14 Feb 2026
Crystal
Friendly front staff and staff overall. Rooms were clean the area with the large pool is great!
Leisure Family_with_children
8/10
Excellent
13 Feb 2026
Geneva
Close to the airport, helpful staff, clean room and onsite restaurant
Partner
2/10
Poor
03 Feb 2026
Patricia
Terrible
8/10
Excellent
03 Feb 2026
Travis
No frills…
10/10
Exceptional
01 Feb 2026
Brandon
The room was clean. The pool was nice (but cold). Shuttle service was prompt. The restaurant was good—the jerk chicken was excellent. We couldn’t have wanted much more from our night at the Lodgings.
Leisure Family_with_children
4/10
Poor
28 Jan 2026
Wanda
Just not a nice room for the $
No amenities that’s on the web site.
You charge for EVERYTHING!
8/10
Excellent
12 Jan 2026
Kate
Spotless room, marvelous check-in with excellent welcome. More expensive than I expected. Amenities abounded, however. But for the cost, I will be glad to rebook here at Lodgings.
Leisure
10/10
Exceptional
11 Jan 2026
Pierre-Luc
Clean room, great staff very helpful, excellent place to stay in Provo on a budget
Business
10/10
Exceptional
08 Jan 2026
Rachel
Staff was good, clean, overall great place
Friends
10/10
Exceptional
06 Jan 2026
Rojeanne Pascalina
Courteous staff - clean room
Leisure Family
10/10
Exceptional
05 Jan 2026
MARIE JOSEE
The shuttle service is on time at the Airport although my Air Canada Travel has been a little late.
The staff was courteous ( receptionnist at the lobby,shuttle ' s Driver, Service man for baggage etc ) .
Leisure Family
2/10
Poor
04 Jan 2026
leslie
No check in early. No free shuttle to beach, or airport. No breakfast. Room wirh many broken items, showerhead, bathroom door, toilet, no fan control.
Partner
4/10
Poor
30 Dec 2025
Carl
Although the room was clean, theTV did not work, which we eventually found to be unplugged. When we found the plugs, there no electrical outlet close by.
We called for the shuttle and were told it would be 10 minutes - which ended up being 30 minutes. Also were not told where to find the shuttle, which ended up being at the far end from the arrival area.
Most of all, the intimidating fencing around the access to the room made us feel secure against a possible Zombie attack.
10/10
Exceptional
29 Dec 2025
Barbara
We enjoyed the complimentary shuttle from the airport. Also, loved the large containers for the soap, shampoo and conditioner. There was a coffeemaker, microwave and small fridge in the room.
6/10
Pleasant
28 Dec 2025
Linda
The van took 40 minutes to come pick us up…. We had given the flight number…. Just not what we expected
Leisure Family
8/10
Excellent
21 Dec 2025
Catherine
convenient location with shuttle near airport
worked well
appreciated pool
would have liked hot tub to be hot
10/10
Exceptional
14 Dec 2025
MIKE KENNEY
Room was well maintained everything cleaned and everybody was really helpful
Great energy great atmosphere
And helpful an full or ressources
Business_and_leisure Self
10/10
Exceptional
09 Dec 2025
Gerald
Although we only stayed one night, we had a wonderful stay. Great staff and super comfortable spotless accommodations.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Everett
Good value. Would do well to have free coffee in the morning.
Business Self
10/10
Exceptional
03 Dec 2025
Mildred Jebokony
Good place to stay !
Business
6/10
Pleasant
27 Nov 2025
Jean Elie
Yes
10/10
Exceptional
22 Nov 2025
Manuel
Very clean
Leisure
2/10
Poor
21 Nov 2025
Antony
The staff was rude and insulting at the front desk, regarding the payment for the room. I offered to leave the guarantee cash when my card wasn't working, I offered to leave another card number but they were very rude and not cooperative at all. It took me 2 hours to check in.
Leisure Self
6/10
Pleasant
19 Nov 2025
Mervin Kevin
Room was clean but the shower was not working how it should. The water from the shower head sting your skin because of the force it coming out with. If you turn it down the water gets cold.
Business Friends
10/10
Exceptional
14 Nov 2025
Francis
Room clean I like it I’ll go there again
4/10
Poor
13 Nov 2025
Marie Ketelene Edme
the shuttle was very good and helpful
Leisure Family
2/10
Poor
05 Nov 2025
Nathalie Eleonor
The hotel is not worth the price — the Wi-Fi doesn’t work properly, there’s no reception or welcome, no shampoo or soap, the room isn’t very clean… a real disaster.
Business_and_leisure Family
10/10
Exceptional
31 Oct 2025
Monnes
Good
10/10
Exceptional
28 Oct 2025
Debbie
The lodgings is the perfect place to stay if you have to get to the airport early. Decent restaurant, free shuttle and nice staff
6/10
Pleasant
25 Oct 2025
DIEGO HORACIO
Cobros extras no comentados, mal servicio.
Business
8/10
Excellent
12 Oct 2025
Lance
no comment
8/10
Excellent
12 Oct 2025
Terence
Shuttle was available
Business
6/10
Pleasant
16 Sep 2025
Lynrod
Cnnvenient and business friendly
Business Self
8/10
Excellent
15 Sep 2025
Christian
Very convenient hotel next to the airport. Very well kept, comfortable rooms, pool and good convenience home made food served next door
Business Family
10/10
Exceptional
09 Sep 2025
Laiza Lizbeth
Looks exactly like the pictures, communication could be better at times they don’t have the lobby open due to staffing issues relief and concierge service which is understandable but there’s food services amazing cuisine and friendly staff.everything is walking distance!
Leisure Family
8/10
Excellent
05 Sep 2025
Fred Samuel
Even though they offer a professional service, I think it is too basic for a well-known brand. Food not included even breakfast, no fun in the place during my week-end stay.
Business_and_leisure Family_with_children
6/10
Pleasant
03 Sep 2025
Annie June Hervee
Thank you! It was good to share the experience
8/10
Excellent
27 Aug 2025
Rose
There'a a shuttle to take you and drop you at the airport wich is very convenient.
Leisure Family_with_children
8/10
Excellent
26 Aug 2025
Nonie
NICE SITE
8/10
Excellent
17 Aug 2025
Choubert
The pool
Leisure Family_with_children
10/10
Exceptional
13 Aug 2025
Jenny
The rooms here are lovely and well kept! Staff were very friendly and helpful. Only downside is that the restaurant is pretty bad... poor service and food that is reheated from a freezer to just about warm with watered down ketchup. Definitely need to go further afield for good food as the other local options also aren't great in the evenings. I also recommend that you get lots of water at the supermarket because they provide two water bottles which dont last very long.
Leisure Self

Location & surroundings

The Lodgings SureStay Collection by Best Western
34 Old Airport Road, Providenciales, Turks & Caicos Islands

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The Lodgings SureStay Collection by Best Western

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