Name: Bungalows at Windsong on the Reef
Address: End of Stubbs Road Grace Bay, Providenciales, 00000, TC

10/10

Exceptional

02 Aug 2026

Ryan

Beautiful property! Staff is very nice and helpful. Bungalows are perfect for an extended stay!

10/10

Exceptional

08 Jul 2026

Joseph Taft

This property is a hidden gem with the best staff and amenities. This is our 4th time here and we will continue to come back again. The location is great and beach access is the best! Our favorite hotel in grace bay.

Family_with_children

8/10

Excellent

21 Jun 2026

Tara

We had a lovely stay near the most stunning turquoise ocean- but we wouldn’t repeat our trip
To Turks and Caicos. We aren’t resort people normally, The food was average and the price to eat was budget busting. Budget $300-400 per day if you’re a family of 4 to eat out, but grocery store trip helped to alleviate the cost of eating. Small bottle of water- $10. The ocean was breath taking and enjoyed the daily swims and tropical fish swimming around our toes. But beyond the water- the island is stricken by economic disparity, clearly the 12% tax isn’t going to care for the island and it’s peoples. The coral reef by resort is sadly dying and vacationers were often found disrepecting the reef such as swimming past the guarded barrier, the resort workers were a mix of friendly and understandably tired and
Moody- not blaming them as it seemed the vibe of fellow Americans were a tough crowd to care for. Nice to have kayaks, paddle board access- but you can’t take out of the swim area. So it felt useless to paddle around the swimmers -Pools were great, lounge chairs abundant , morning yoga twice a week- wonderful! $20 pina coladas- meh. The bungalows were well equipped and cozy for a family to rest and siesta.

Family_with_children

10/10

Exceptional

25 May 2026

Olga

Clean well maintained property. Ocean view was
breathtaking. Ocean is so clean and we were swimming with different colored fish.
Special thanks to property manager Nicola, she helped us with changing our reservation to better accommodate my husband needs who is disabled.
Worked out perfect!
We will return to this place next year.

Family

10/10

Exceptional

22 May 2026

RENARDA

Wonderful property with exceptional service. Our three bedroom bungalow was spacious and well maintained.

Family

10/10

Exceptional

16 May 2026

lorie

A wonderful reservationist at WindSong upgraded us to a beachfront unit, and it was fantastic. The staff was so welcoming and accommodating. The units are very comfortable and easy to live in. The location, and all the amenities--the white sand beach, dining in the dunes, watersports, and sparkling clean pool, are all within a very short walk of the units.
WindSong is a place to rest and relax but also a great spot to have fun, and that we did! We'll be back!

Partner

10/10

Exceptional

01 May 2026

JOHN

Very nice.

Partner

10/10

Exceptional

15 Apr 2026

Anna

We stayed here when we added 2 nights before our stay at Beaches where we were meeting our neighbors. Stayed in a 2 bedroom and it was perfect for what we needed. Accommodations were perfect. Staff went out of their way to be helpful. We happened to be there for Easter Sunday, and they had such a cute easter egg hunt, crafts, games and winners!! They even had a surprise visit by the Easter Bunny himself. I couldn't be happier with our experience. We rented snorkels for $5 and loved snorkeling at the reef. The pools were all awesome. Can't wait to return!

Family_with_children

10/10

Exceptional

05 Apr 2026

Joseph

The beach was beautiful with amazing snorkeling right off the shore. We saw so many beautiful fish and a stingray! Our bungalow was perfect, clean and spacious. We requested a roll away bed and they delivered one right away. The washer/dryer combo was a great amenity. We loved being right next to the pool which was very clean and warm for a nice night time swim. The staff were so wonderful, especially the woman at the coffee bar in the lobby and Lovely at Pelago.

The only negative (a very minor one) was that we requested an upgrade months prior to our arrival because it was listed as a perk for the higher Expedia status and it wasn't even considered once we arrived. Just keep that in mind if requested. That aside, we ended up really loving our bungalow and would go back in a second!

Family_with_children

10/10

Exceptional

09 Mar 2026

Andrew

The upgraded us into a room in the main hotel which is unbelievable. Very laid-back but beautiful

10/10

Exceptional

19 Feb 2026

Jonathan

The staff was wonderful, our room was spotless and very comfortable, the beach was beautiful

6/10

Pleasant

01 Jan 2026

David

Overall very good stay with excellent staff. Small suggestions: expedite check-in. There is no reason is should take an hour to get someone to their room on a slow day. Some people just want to get to their room and not have a tour of the resort. Need more towels in rooms, at least equivalent to the number of guests in the room, which is known at check-in. Need napkins in lobby coffee shop.

10/10

Exceptional

28 Dec 2025

Stephanie Marie

I usually read all the reviews to get my opinion on resorts I should stay at. Some reviews are up and down. But I take them with a little grain of salt.
That being said. I wanted to share mine. Which I usually don't do.
We had a wonderful stay here. The resort is beautiful. The rooms are clean. The staff is great. The cleaning people are sweet and helpful. The butlers are awesome and help with any questions or help set up your excursions. The water is beautiful. Was a little rough while we were there so we went to the other side of the island and were in calmer waters. The pool and jacuzzi near our room was great. There's also one by the beach which is nice.
Food was so so. It's so expensive. My kids are so picky so it was difficult to satisfy all of them. My husband and son did utilize the grocery shuttle and did some shopping. Again it's expensive. But it is what it is. That's the whole island not just one specific place. Everything has to be shipped in. I did use swift eats and ordered food from one of the restaurants and it was good. Somewhere restaurant on the beach was really good.
The snorkeling excursion was awesome. My husband and kids loved it. I enjoyed staying on the boat in the sun. Iguana island was cool. I also did the clear kyack photoshoot it was a cool experience.
Travel to and from the airport was easy. All and all we loved it. I would definitely recommend this place. Just be prepared that the island is pricy but everyone is so sweet & friendly

Leisure Family_with_children

10/10

Exceptional

19 Dec 2025

Gonzalo

No better room on gods earth. Totally awesome good people my secret

Business_and_leisure Self

10/10

Exceptional

02 Dec 2025

Mark

Everything was amazing

10/10

Exceptional

28 Nov 2025

Carla

Its y second stay there and i absolutely love it. The only thing i would change would be breakfast, it could use a little updating.

Leisure Friends

8/10

Excellent

29 Oct 2025

Karima

Stayed here for the last 8 years, some changes, not our best experience. But the location is great.

Leisure Family_with_children

8/10

Excellent

02 Aug 2025

Ramona

The majority of the staff was very friendly. The restaurant on- site has a limited menu and your experience will depend on who your server is. Some were not happy people. This resort needs an activity night every night or some fun things to do l, especially with kids.
The rooms were beautiful, clean and the washer / dryer was a plus! Very nice resort but food and activity choices need some improvements.

10/10

Exceptional

01 Aug 2025

Eric

So Beautiful! This was amazing for our family of 6. The rooms, service and area was amazing. I would definitely recommend this resort. We felt completely safe the whole time. I would stay here again.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Arun

Excellent chill environment with a very professional staff. It was a smaller resort which made it very cozy. Booking excursions was easy and the hotel took care of it all. A definite recommendation.

Leisure Family

8/10

Excellent

26 Jul 2025

Ashley

We chose this property above others due to location and a great deal. It is not very large, which is nice and was family friendly. The ladies at the front desk were kind & helpful.
The snorkeling here is lovely and it is only five dollars to rent snorkeling gear. The attendants at the beach were very friendly. Pool area is not large, but it was easy to grab chairs.
Onsite dining was ok, not great. Breakfast is included and includes pastries, yogurt, fruit, & coffee. The morning attendants were not super friendly. Onsite gift shop is small but has essentials.
Our room was lovely. Housekeeping came twice daily. Beautiful view & washer/dryer were functional. Beds were fairly comfortable.
This is not what I would consider to be a luxury resort. With that said, it was a safe, clean hotel with good amenities!

Leisure Family_with_children

2/10

Poor

24 Jul 2025

John

Staff are RUDE. This is the Worst resort we have ever stayed in on this island. Staff make you feel unwelcome and are outright rude to guests. They refuse to lift a finger and will find excuses not to allow guests to use the water toys. This place is a major waste of money, book somewhere else

Leisure Family

6/10

Pleasant

13 Jul 2025

Verified traveler

Disappointing Stay at a Promising Hotel

We had high hopes when we booked an 8-day stay here, excited to enjoy a relaxing vacation in what was advertised as a 5-star resort. Unfortunately, by the second day, we were already exploring options to change hotels. Regrettably, the hotel was unwilling to accommodate a cancellation, so we remained for the duration of our booking.
Despite the luxury label, the property fell well short of expectations, we would not rate it more than 3 stars based on the service and overall experience. The service throughout the hotel was extremely slow, often unhelpful, and occasionally bordered on rude. It gave the impression that guests were an inconvenience rather than welcome visitors. That said, we do want to acknowledge a few of the front desk staff who genuinely tried to assist us, their efforts did not go unnoticed and were appreciated.
Another concerning aspect was the lack of respect for guests’ privacy. Even with a “Do Not Disturb” sign on our our room, while our kids were napping, housekeeping insisted entering our room, disregard of our privacy, but they also spoke loudly enough to wake the kids.
We also had a very bad experience at the hotel restaurant. Even standard meals like breakfast and fries were consistently poorly prepared, greasy and unappetizing. As a result, we opted to dine off-property as much as possible, and were met with the warmth, care, and hospitality that truly reflect the spirit of TCI
To end on a positive note: we absolutely loved the island itself.

Friends_and_family Family

10/10

Exceptional

02 Jul 2025

Quatrell

Awesome

Leisure Friends

10/10

Exceptional

30 Nov 2024

Marie

The friendliness ofthe staff

Leisure Family

4/10

Poor

03 Jul 2024

Jennifer B.

Stuff can try to be nicer

10/10

Exceptional

18 Apr 2024

Christine

Great place to have the best of both the feeling like you are in a hotel but have a full kitchen and 2 bedrooms for a family. Restaurants on site were great!

Leisure Family

8/10

Excellent

19 Mar 2024

Julie

Great experience; would stay here again

Leisure Family

8/10

Excellent

09 Mar 2024

Anthony Robert

Dining experience did not match the quality of the hotel

Leisure Partner

8/10

Excellent

24 Nov 2023

Lawrence

Somewhat dated . Would prefer just a good hotel room but those are lacking in the area! Almost all units are small to medium condos.

Leisure Family

8/10

Excellent

11 Dec 2022

David

Very clean and well appointed space in the bungalow. Pool area and beach were great. Dining options limited to one small bar/café/restaurant with a limited menu. Staff were hit and miss some really friendly and some not so much.

Leisure Partner

8/10

Excellent

12 Mar 2022

Ashley

I really enjoyed the staff and the facility…I
Felt a little out of place with the other guests. They looked at me and my party like we were martians but the staff was wonderful and made us feel at home!

Leisure Family

10/10

Exceptional

02 Feb 2022

Heidi

We loved our stay here. Perfect for our family. Our two bedroom bungalow had tons of space. It was such a perfect resort. Not too big and not too small. The location was ideal. The property was gorgeous. Loved the outdoor eating area with the bungalow. The staff was fantastic. Would definitely return. 10 stars!

Leisure Family

10/10

Exceptional

21 Jan 2022

Sandra

Was exactly what we wanted. A nice, quiet relaxing stay at a stunningly beautiful location to enjoy the teal blue waters and sun. Our room was private, perfectly laid out for our needs and meticulously clean. Staff, from the restaurant, to the groundskeepers to the maids, front desk and more were fantastic. Anything you needed help with, or needed a question answered, they were always there to help. While the waterview rooms looked great too, we appreciated the homey feel and privacy of our bungalow room with the lanai.

Leisure Partner

10/10

Exceptional

08 Dec 2021

Theodore

My wife and I came down for a getaway from our kids and had an amazing time. The property is very well kept and the staff is great. The bar/restaurant has great food and you have the option to eat every meal right on the beach, which is unique vs other resorts. The view is beautiful. In addition, it’s the only resort with a reef right in front for great snorkeling. We saw sting rays, lion fish, sea turtles, and lots of other animal life. I would definitely recommend to any one considering going to Turks and Caicos. The only critique, is that the actual bar area is small if you are looking to ‘socialize’.

Leisure Partner

10/10

Exceptional

02 Nov 2021

Keith O'Neal

Loved the privacy of the Bungalows!!

Leisure

10/10

Exceptional

04 Sep 2021

Neftali

Good times!

Friends_and_family Friends

10/10

Exceptional

23 Aug 2021

Nelvis

The beach was excellent and the coral reef beautiful. Reef is off the beach on property.

Leisure Family

8/10

Excellent

23 Jul 2021

William

Nice Bungalow

Solid property with nice beach and reef out front. The Bungalow we stayed in was fantastic!

Partner

10/10

Exceptional

22 Aug 2019

Verified traveler

The property was very nice and great for the price. It's just a short walk to the beach and there's a bar not far from it. It's got a full kitchen which made it easy to cook and a nice sized seating room area. The staff/front desk attendant was very pleasant and helpful. She assisted us with tours.
The only down side was there were ants in our room. They were around the patio door and the kitchen counter. We called down and they sent a young man to spray some Raid. It helped but I imagine it's only a quick fix. I could definitely see staying there again.

Leisure Partner

8/10

Excellent

16 Aug 2019

Verified traveler

The location of this property is excellent, the staff is friendly and very helpful. The apartment was well kept, comfortable and clean. My only disappointment was the pool, it was not very clean. However you really don’t visit Turks and Caicos to stay at the pool you go for the beautiful beaches.

Leisure Family

10/10

Exceptional

08 Aug 2019

Verified traveler

Just lovely and quiet.
Very close to the beach and all the staff were fantastic

Leisure Family_with_children

10/10

Exceptional

30 Jul 2019

Verified traveler

The property and location are superb, a few meters to the shore. Only transportation early in the morning was an issue, the rest was gorgeous

Leisure Family

10/10

Exceptional

25 Jul 2019

Kimberly

This is a perfect spot if you like to snorkel from the beach. It is behind a beachfront resort, so no beach view from your room, but the grounds have nice plants and flowers and the plus is it's only a very short walk down a paved path to the beach. There are dedicated chairs and umbrellas for the resort and they also have beach towels at the reception desk for you to use. We loved the fact that these were condo units with well supplied kitchens (pots, pans, dishes, soap, hand towels, etc.) so we could cook and have cold beverages at hand. The reef that is right there attracts all sorts of sea life. The reef itself is not in great shape, although parts are trying to come back, but the animals still come and you will see a wide variety of fish. We also saw sea turtle and stingrays. The resort is clean and well maintained and the staff is exceptional. They great you with a welcome drink and are always very helpful if you have questions or requests. Our room was cleaned to perfection each day. We would come back in a heartbeat and enjoyed every minute of our stay. There is also parking with a night watchman in the evenings if you rent a car as we did. Highly recommend for those who don't mind a garden or pool view and would rather snorkel from shore than a boat.

Leisure Friends

10/10

Exceptional

25 Jul 2019

S.c

Great location, staff was very nice and responsive if you needed anything.

Leisure Family

10/10

Exceptional

27 Jun 2019

Verified traveler

Thee staff was friendly. The units were well appointed. The location was great - 5 minute walk to snorkel at Grace Bay reef.

Leisure Family

10/10

Exceptional

24 Jun 2019

Verified traveler

It was very quiet and secluded but within walking distance of the beach. The staff were very accommodating and friendly. A negative is ther is no food service at all at this location but restaurants (2) are close enough to walk to. I am all ready planning to going there again. Shop for food and snacks , bottled water before you get there. Transportation can cost up 11 to 22 $ per person per trip. Deposit on a rental car is 750 to 1000 credit vs debit.

8/10

Excellent

23 Jun 2019

CG

Great secluded location 200 steps from the beach. Our unit was very comfortable, the A/C worked really well, the kitchen was well stocked and the large private patio was awesome. Everything was clean, new and comfortable.

Leisure Partner

8/10

Excellent

13 Jun 2019

Marcelo

Quiet and beautiful

Very quiet hotel, not enough restaurant options around. Must rent a car to get around. Beautiful beach

Family

10/10

Exceptional

11 Jun 2019

Verified traveler

Great location and close to everything. The room was clean, comfortable and had daily housekeeping. Laundry on site as well which was super convenient. The staff were super friendly and the pool was awesome. Even had a bbq available for use. Will definitely stay here again.

Leisure Family