Name: Villa Renaissance
Address: Ventura Drive, Providenciales, TKCA 1ZZ, TC

10/10

Exceptional

02 Aug 2026

Adam

Very nice rooms and property. Pool
Is very warm and clean. Very convenient to all of what Grace Bay has to offer. Front desk staff could be a bit more friendly and welcoming.

10/10

Exceptional

01 Jul 2026

Ronald

All of it

Partner

10/10

Exceptional

01 Feb 2026

David

The room was very clean and comfortable. Having two bathrooms was a nice touch. The kitchen area was well equipped. However, the bed was less comfortable than expected. The property was beautiful and well maintained.

Leisure Family

10/10

Exceptional

12 Dec 2025

michael

very nice place

Leisure Partner

10/10

Exceptional

31 Aug 2025

Fred

Best location. The beach and pool are a short stroll from you any of the villa’s.

Leisure Family

2/10

Poor

24 Jul 2025

Matt

Letter to Turks and Caicos Resort

[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date: July 24, 2025]

[Hotel Name]
[Hotel Address]
[City, Turks and Caicos]

Dear Sir or Madam,

I am writing to formally demand a full refund for my recent stay at your resort from [insert dates of stay]. My experience was marred by multiple unacceptable issues that significantly impacted the quality of my stay, and I am deeply disappointed by the lack of adequate response from your staff.

On the second day of my four-day stay, brown water was coming from the bathroom sink, shower, and bathtub. I immediately contacted the front desk to report the issue, but I was not provided with an estimated time for resolution, an apology, or an offer to relocate to another room. This issue persisted for 24 hours, severely limiting my ability to use essential facilities and compromising the hygiene of my stay.

On the third day, a strong sewage odor permeated my room, creating an unpleasant and unsanitary environment. I again contacted the front desk, and once more, I received no apology or estimated time for resolution. While the issue was eventually resolved later that night, the smell lingered until the morning of my final day, further diminishing my experience.

Additionally, I encountered unprofessional behavior from a member of your staff. On the third day, I inquired at the front desk about the availability of a beach attendant to assist with finding a beach chair.

Business Family

10/10

Exceptional

30 Apr 2025

David

Awesome small scale property with great beach access and walkable to so many restaurants and shops. Grocery is a short walk and a great option to stock the condo. Tons to do or a great place to just relax. We never had issues finding plenty of beach or pool chairs any time of the day. The whole family agrees - we would go back in a heartbeat!

Leisure Family

8/10

Excellent

28 Apr 2025

Marina

property was great when it came to great restaurants around the area, beach was fantastic. The unit where we stayed checked all the boxes for a couple with 3 kids but the bed, while had great pillows and comfortable matrass, kept making noise, the cleaning people did an ok job on cleaning (shower tile was not cleaned properly) but I was able to overlook that, because property had a fully packed kitchen and even in the event one wanted to go to the store, they could do that by using the rolled cart to transport the produce without any issues. Unit also had a washer and dryer that came in handy, detergent, dishwashing soap, even a sponge. Overall, we had a great experience.

Business_and_leisure Family_with_children

10/10

Exceptional

25 Apr 2025

Michelle

Great for a family if 5 for spring break. Nice relaxing atmosphere.

10/10

Exceptional

20 Mar 2025

PEARL A

Loved the small property and close access to the beautiful beach. Our villa was spacious and beautiful and had everything we needed. The location is excellent.

Leisure Family

10/10

Exceptional

15 Jan 2025

John

Perfectly located in the center of Grace Bay, Villa Renaissance checked all the boxes for us. Like many \"resorts\" there, Villa Renaissance condos are privately owned. Ours was a two bedroom with a garden view (Unit 604).

The unit was exceptionally clean with staff coming everyday to keep it that way. Tons of towels, well equipped kitchen, coffee on hand, etc. made it incredibly convenient.

Beds were very comfortable with great pillows. Good closet space with even robes being supplied. Bath was ample and had a full tub and a separate shower, but if you used both bedrooms, it might be a bottleneck given the one bathroom. TV had all the channels you could want.

The beach here is just amazing. Lots of beach with ample beachchairs and umbrellas. The pool is quite large and pristine. The attached hot tub is large enough to fit a dozen people and was a nice place to grab a drink and meet other people. Water never seemed to get that hot and the jets aren't that vigorous. Still, very enjoyable.

There is a small bar near the pool that is only open in the afternoon. No other amenities are available. To us, that was a plus. This is a great place for couples looking to relax. Bikes are available too. Walkable to numerous restaurants and activities galore nearby.

We didn't need car. Just jump in a van at the airport and then I had the staff call me one for a return at the end of trip. Would definitely visit again!

Leisure Partner

10/10

Exceptional

06 Jan 2025

Monica

Great location, awesome unit, had everything we needed.

10/10

Exceptional

14 Dec 2024

Deborah A

Our second time there, & would stay again. It can get noisy at night because you can hear the live music from downtown.

Leisure Partner

10/10

Exceptional

02 Dec 2024

Pamela

Wonderful oceanfront villa with amazing views, steps away from Grace Bay beach. Rooms were large, clean and nicely furnished. Plenty of space for our party of 3 and for our 4 friends to join us for several lunches and dinner. Many dining options for all budgets in the immediate walking area, as well as a grocery store within walking distance. Our particular unit, #305, had a cart that can be used if walking to grocery store. This was wonderful and held all of our groceries. We walked as far as Hemingways for dinner one night which was delicious (our group had lobster, snapper, chicken, filet, salmon, pasta and all were outstanding). Did not have a rental car and did not regret our choice not to get one.

Leisure Family

4/10

Poor

16 Nov 2024

Maggie

Property management is the true problem

Business_and_leisure Self

10/10

Exceptional

18 Aug 2024

Ralph

The resort is beautiful, right on Grace Bay beach, and is centrally located to shopping and restaurants.

Leisure Family

10/10

Exceptional

27 Jul 2024

Alexander

We stayed in villa 503. The Villa is decorated beautiful. Bed was comfortable, bathroom was equipped with toiletries, hair dryer and scale. They also provided us with detergent for 4 loads. The kitchen was well equipped. They had two beach chairs, an ice chest and a rolling cart for shopping. Comes with a good size balcony, furnished with a cute small round table (perfect to enjoy your morning coffee) and two lounge beds. Location, location, location! Everything is within walking distance. We rented a car but loved walking the downtown in the evenings.

Leisure Partner

8/10

Excellent

23 Jul 2024

Binca

We were unable to check into the room as we had to move from one room to another and had to wait for hours for security to find out correct code to enter.
This was at 9 pm at night and kids were tired and needed to go to bed.
Hotel staff said they will make it up to us but they never did. No one ever called and offered anything or even apologized

Leisure

10/10

Exceptional

21 Jul 2024

Eric

Great boutique resort! Love the beach and location to many great restaurants within easy walking distance. I highly recommend this resort!

Leisure

8/10

Excellent

16 Jul 2024

Anh

Nice accomondation. Staff was friendly and close to stores and restaurants

Leisure Family

10/10

Exceptional

09 Jul 2024

Cory C

Loved the outdoor space and all the things to do.

Leisure Family

6/10

Pleasant

06 Jul 2024

Naveen

Just got back from our 5 night stay at the Villa Renaissance. We had villa 102, which was a 2 bdrm oceanfront unit. Here are the pros and cons of our stay - family of 3

Pros: spacious unit, full kitchen, excellent location on Grace Bay (breathtaking beach right in front), very convenient to a lot of restaurants, unit is very well kept, even though you can see it’s dated.

Cons: we experienced tons of mosquitoes in the stairwell, which came into the unit when the door opened (biting us all night). The front door had issues and was stuck all the time. My husband had to open it as I couldn’t due to how hard it had to be pulled. Main bedroom had a king bed and secondary bedroom had 2 twins. There was something up with the twin beds. They were LOUD anytime you turned. Maybe time for a new bed frame? The living room has a huge slider, which we hoped to keep open, but couldn’t because of the mosquitoes. Kitchen had a musty smell.. maybe from the dishwasher, seems pretty old.

Overall it was a decent property, but I wouldn’t stay there again, personal preference. Location was phenomenal though.

Leisure Family

10/10

Exceptional

23 Jun 2024

Tracie

Front desk staff friendly and very helpful with dinner options as well as things to do in the area.

Leisure Family

8/10

Excellent

28 May 2024

Ghassan

The reason we took off a star is because at night there is a loud noise from a nearby club that could last to 3am. But other than being pricey the place is incredible. The beach has enough seats for everyone. The water is perfect. There is fish in the water in the evening if there aren't many ppl in the water. I suggest you ask the front desk for booking extensions on ur first day as activities get booked up quick. Lovely place I recommend

Leisure Family

10/10

Exceptional

24 Apr 2024

Francis

Perfect for our family of four

Villa Renaissance was a fabulous choice for our family. We booked room 602, a two bedroom unit. It was decorated very nicely, had a fully functioning kitchen, and washer dryer. We loved that the unit was close to the pool, lobby and resort exit to town, all very convenient. Though I’m sure some would prefer an ocean view this was perfect for our family with two young children. The hotel is located on beautiful Grace Bay. The pool is very nice and located in the center of the resort right off the lobby. While there are not tons of amenities and staff, they have a great bar that was open 11am-6pm and provides service to the pool and beach, though mostly the pool area. The bar also has a decent lunch menu and we ate lunch here several times during our stay. You could have an early dinner or late breakfast here but the menu is more oriented to lunch. Anyway, we preferred to eat breakfast in our unit and explore the many nice restaurants on the island for dinner. The beach had an adequate number of chairs though we didn’t use them much. There is a fitness center and tennis /pickle ball courts but we didn’t use those. There were a limited number of staff but they were friendly and attentive. Adacelli provided fantastic service at the bar. Chelsea and Nobi at the front desk, and Taylor provided us snorkel gear one day. Some families may prefer more food and amenity options but for us this was perfect. We were out doing tours most afternoons, and spent mornings at the pool and beach

Friends_and_family Family

10/10

Exceptional

22 Apr 2024

Cristina

Absolutely perfect stay!

10/10

Exceptional

29 Mar 2024

Tawanda

Access and beauty

Leisure Family_with_children

10/10

Exceptional

27 Dec 2023

Verified traveler

Great Resort, Great Location

Amazing views. Beautifully furnished and decorated Villa. Exceptionally nice resort and housekeeping staff. Great location in Provo. Very Convenient. Walking distance to many restaurants and shops.Having said that, there were a couple of very minor annoyances given the very expensive price of the Villa. There were some minor issues with upkeep that I was unable to get the staff to fix while we were there. Specifically, neither safe worked in the Villa and the cable TV in the bathroom didn't work. Other than that, it was a fantastic vacation location. One thing that would improve the Villa experience is if they provided the TVs with access to streaming service apps like Netflix, Prime Video, etc.

Friends_and_family Family

10/10

Exceptional

19 Dec 2023

Lyndon

Quite, well kept, beautiful views!

Leisure Partner

10/10

Exceptional

08 Aug 2023

Tim

Quiet, clean, friendly staff

Leisure Family_with_children

10/10

Exceptional

09 Jul 2023

Dustin W

The suites were large and looked brand new. The arch that opens to the pool and beach was breath taking! We will only stay here on future visits. I highly recommend!

Leisure Family

10/10

Exceptional

01 Jul 2023

Cordel

Great location

Leisure Partner

10/10

Exceptional

01 Jun 2023

Hope

We had a very nice time staying at Villa Renaissance. The Villa was beautiful and the staff was very nice and helpful.

Leisure Family

10/10

Exceptional

01 May 2023

Sandra

Very quiet and private but within walking distance to dining and shops. Perfect accomodations.

Leisure Family

10/10

Exceptional

26 Apr 2023

Kathleen

It was a wonderful place to stay! Quiet! Centrally located to restaurants, shopping, bars...all walkable! Always had a lounge chair available on the beach....and at the pool. Loved there was an onsite bar that also made food...happy hour! Villa was awesome!

Leisure Family

10/10

Exceptional

29 Mar 2023

Beverly

Very well appointed and maintained. Lovely property.

Leisure Family

10/10

Exceptional

21 Feb 2023

Michael

Beautiful view, awesome beach, well maintained, stocked kitchen, friendly staff. Less crowded than larger neighbors and close to shops

10/10

Exceptional

15 Nov 2022

William

Excellent location, nice roomy villas, friendly staff

Leisure Partner

8/10

Excellent

12 Nov 2022

Catherine Marie

Staff friendly and helpful but things needed fixed when we were there. The safe in room wasn’t working and sliding glass door very tight and hard to open until greased. Bushes along side pool needed sprayed. We all got bit many times.

Leisure Friends

10/10

Exceptional

11 Aug 2022

Marcia

The penthouse oceanfront suite was simply amazing we were warmly welcomed and escorted to our suite. The staff was very friendly. We will definitely come here again.

Leisure Partner

10/10

Exceptional

29 Jun 2022

Franklin

Absolutely beautiful views of Grace Bay - unit 308 was perfect for the 5 of us! Grocery delivery was awesome and the property was gorgeous- also perfect location to walk to shops, dining and even grocery store - Graceway! Best time in a perfect location! Villa Renaissance for the WIN!

Leisure Family

10/10

Exceptional

10 Apr 2022

Linton

The beautiful landscaping added to the incredible ocean view from our well-appointed room.

Leisure Family

10/10

Exceptional

31 Mar 2022

Amy

Villa Renaissance is centrally located the beach. The high-end, well stocked grocery store is within easy walking distance, as are a variety of very good restaurants and a few shops. Our suite was well stocked and it was nice to have a full kitchen. Everything was comfortable, clean, quiet and the grounds are well maintained.

Leisure Family

10/10

Exceptional

25 Aug 2021

Grace

Lovely views, great location, super staff.

Business Self

10/10

Exceptional

24 Aug 2021

Evan

Very helpful front office staff.

Leisure Self

10/10

Exceptional

12 Jul 2021

Katherine

Amazing stay with convenient access to everything!

We thoroughly enjoyed our stay at Villa Renaissance. The price of the hotel is about average for the area but definitely lower than the \"poshier\" places you may stay (such as the new Ritz or Seven Stars Resort & Spa). The hotel had everything we could ask for: large pool, bar/food service (average price for the area), easy private access to the most amazing beach in the world, and complimentary beach loungers and umbrellas.

The staff and service were excellent. Winston and Patrick from the bar were very friendly and hospitable, pouring some delicious (and strong) drinks...love these guys! Sheldon and Willfred were amazing in having the beach loungers and umbrellas all setup for those hot, sunny, beautiful Turks beach days.

The hotel is situated right in the heart of Grace Bay and is walking distance to everything you would need. We did not rent a car and found everything super convenient. The closest grocery is a about .75 miles from the resort, and our room came with a small rolling cart to carry enough groceries for my wife and me. If you plan on a larger group, I would suggest having a cart or taxi available for larger grocery trips.

We typically made sandwiches/snacks for lunch and went out for dinners. I highly recommend making reservations for dinner as the local restaurants do get very crowded. Again, we walked pretty much everywhere, but the hotel does have some free bikes available if you need them.

I could go on, but all in all the stay was EXCELLENT!

Friends_and_family Friends

8/10

Excellent

12 Jul 2021

Verified traveler

My family of 4 stayed at this property for 4 nights. We were welcomed right away and warmly by the staff. When we had questions about where to eat, how to book activities, the staff was super helpful and sweet. The place is just beautiful! Nice pool, plenty of chairs, and towels and toys for the pool. We stayed in 402 which offered a fantastic ocean view! Now for the good part - the beach is picture perfect! Water is all shades of blue and green, soft sand, gentle waves, plenty of chairs and umbrellas for lounging. And nice people. My only complaint is that there was no one to take drink orders on the beach, but we didn’t really care. The poolside bar was close so no biggie. The property is located near a grocery store and is walking distance from plenty of breakfast and dinner spots (shout out to Danny Bouys and Shay Cafe) and ice cream shops. If you have a car, you’ll also be close to Hemingway’s, one of our favorite places to eat, and other restaurants, bars and hotels. You can also prepare your own food, since each unit comes with a nicely stocked kitchen. We really loved this place!

Leisure Family

8/10

Excellent

26 Jun 2021

Verified traveler

Great

10/10

Exceptional

20 Jun 2021

Verified traveler

Loved Everything about our stay at the Villa Renaissance. The manager Sandeep was extremely nice. Winston and Patrick were excellent bartenders. I give the whole resort 5 stars , definitely coming back.

Leisure Family

10/10

Exceptional

03 Jun 2021

Verified traveler

The staff was great. Good location near shops, restaurants, and a grocery store.

Leisure Partner