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Upper Ross Hotel

Townsville - QLD · Australia

1209 Riverway DriveView location

6.0/10Good43 Reviews
Cleanliness7.4/107.4
Service7.4/107.4
Comfort5.4/105.4
Condition6.8/106.8
Neighborhood6.0/106.0
Amenities5.8/105.8
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Upper Ross Hotel

With a stay at Upper Ross Hotel in Townsville (Rasmussen), you'll be within a 10-minute drive of Riverway Lagoon and Tony Ireland Stadium. This hotel is 14. 1 mi (22. 6 km) from Magnetic Island Ferry Terminal and 3. 5 mi (5. 7 km) from Willows Shopping Centre.

Free self parking is available onsite. Enjoy a satisfying meal at Upper Ross Bistro serving guests of Upper Ross Hotel. Quench your thirst with your favorite drink at the bar/lounge. Make yourself at home in one of the 11 air-conditioned rooms featuring refrigerators. Bathrooms with showers are provided.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Upper Ross Hotel in Townsville (Rasmussen), you'll be within a 5-minute drive of Townsville Barra Fishing & Cable Ski Park and Riverway Lagoon. This hotel is 3 mi (4.8 km) from Martial Art Academy and 3.1 mi (5 km) from Riverway Stadium.

Make yourself at home in one of the 11 air-conditioned rooms featuring refrigerators. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Caters to LGBTQIA+ guests No front desk LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 500 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property caters to LGBTQ+ guests.
    • Children 18 years old and younger are not permitted at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Townsville Barra Fishing & Cable Ski Park 1.3 km / 0.8 mi
Riverway Lagoon 4.8 km / 3 mi
Riverway Stadium 5 km / 3.1 mi
Martial Art Academy 4.8 km / 3 mi
Willows Shopping Centre 5.7 km / 3.5 mi
Dan Gleeson Memorial Gardens 6.4 km / 4 mi
Riverside Off Leash Dog Park 7.2 km / 4.5 mi
Douglas Dog Park 7.4 km / 4.6 mi
1300SMILES Stadium 7.5 km / 4.7 mi
Townsville Palmetum 9.3 km / 5.8 mi
Rossiter Park Off Leash Dog Park 10.8 km / 6.7 mi
Bush Garden Landcare Site 11.6 km / 7.2 mi
Townsville Kart Club 12.6 km / 7.8 mi
Anderson Park Botanical Gardens 12.6 km / 7.8 mi
Mater Hospital Pimlico 13.1 km / 8.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
Show 6 more facilities & services
  • Restaurant
  • Smoking areaExtra charge
  • Game roomExtra charge
  • Only Adults
  • Non-smoking establishment
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ECONOMY WITH SHARED BATHROOMDOUBLE • ECONOMY WITH SHARED BATHROOMDBL.EY-FH

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Upper Ross Hotel

    DOUBLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Upper Ross Hotel

6.0
Good
43 Reviews
Cleanliness
7.4 /10
Service
7.4 /10
Comfort
5.4 /10
Condition
6.8 /10
Neighborhood
6.0 /10
Amenities
5.8 /10
20 reviews shown
4/10
Poor
13 May 2026
Paul
Room is clean and comfortable. The attached bistro had nice food.
I stayed for a week but my room was never serviced. There was no hand cleaner in the men’s toilet. The whole time I was there for the worst thing is there’s no carpet in the holes and the doors. Bang and people are coming and going all night and I didn’t get any sleep. I’d never be able to stay here again.
Self
10/10
Exceptional
18 Dec 2025
Lisa
Clean rooms and facilities and a comfortable bed. No real complaints.
10/10
Exceptional
17 Jul 2025
Craig
Great large bed
4/10
Poor
14 Jun 2025
Anne
I only stayed for one night
Leisure
2/10
Poor
01 Jun 2025
Charmaine
I liked how they gave out the breakfast packs but didnt.like the shared bathroom amd toilets and there were smell of drugs through the hallway
Leisure Partner
10/10
Exceptional
01 Apr 2025
James
Great customer service
Business_and_leisure Family
10/10
Exceptional
16 Dec 2024
Lee
Awesome service five star Thanks!
2/10
Poor
30 May 2024
Trent
Keys stuck in doors
Business_and_leisure Self
8/10
Excellent
28 Mar 2024
Kelvin
Clean and tidy
Leisure Partner
8/10
Excellent
13 Jan 2024
Hayden
Staff were good and very helpful and room was modern and clean.
8/10
Excellent
03 Oct 2023
Daryl
The rooms were very nice, modern and well equipped.
The location of the property however was not in a very nice area of Townsville.
Business Self
8/10
Excellent
16 Sep 2023
Tracy
The Manager looked after us very well. Thank you for ensuring a comfortable stay.
10/10
Exceptional
17 Aug 2023
Alberta
It was like a home away from home
I enjoyed it. The accommodation was comfortable. I would have liked single beds.
Business_and_leisure Family
2/10
Poor
13 May 2023
Jesse
Have stayed before. Booked the room got turned away this time for being local. In a town ravaged by drugs FROM OUTSUDE OF TOWN, you dont look after your. Kindly, shut down.
Business_and_leisure Partner
6/10
Pleasant
30 Jan 2023
BETTY
It was nice and clean but for old people it having to walk to toilet and to fill the jug had to go bathroom Had GREAT Meals and nice staff
Leisure Family
10/10
Exceptional
11 Jul 2022
Steven
The hotel was a great place to stay close to public transport minutes away from shops
Leisure Partner
6/10
Pleasant
01 Aug 2019
Verified traveler
One of the reasons that I choose this hotel was for the continental breakfast, but they gave me nothing. Also, the kettle was dirty with mould, so I couldn’t even drink a coffee.
Business Self
8/10
Excellent
14 May 2019
Geoff
When we got there the staff didn't know anything about it being booked through Wotif. We only stayed one night instead of 2 because the job was finished early, We paid for the one night but had to pay 100 dollars deposit for the key and they said it would be back in our account in 4 days. Its now been seven days and nothing. To top it of Wotif billed out account for 2 days after we got back so basically we have been ripped of. Will deal direct from now with Motels
Business Self
6/10
Pleasant
10 Aug 2018
Damian

Nice cheap hotel but the security bond is a pain

Was handy to the Cowboys Stadium and booking in at the gaming room wasn't too inconvenient. Biggest issue was wanting the $100 security deposit in cash and not being able to get it back until 10am when the hotel opened. Not one for the early starter or the card user. Communal Bathroom was as expected for a Hotel.
8/10
Excellent
07 Nov 2017
EVELYN

Cheap accomodation

The motel was closeby wheremy friends partyis being held.
Family

Location & surroundings

Upper Ross Hotel
1209 Riverway Drive, Rasmussen, Australia

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Upper Ross Hotel

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