Central Islington

10/10

Exceptional

09 Dec 2025

Lohia

Great

4/10

Poor

18 Oct 2025

Tahleah

Staff were professional and friendly however, the cleanliness of the rooms were terrible. Mould throughout the property in bathrooms, on ceilings and on curtains. Air conditioners stunk and filters were dusty.

6/10

Pleasant

11 Oct 2025

Kylie

Place needs a good deep clean. Pillow cases had stains and the walls and utensil drawers are dirty. Pool and view is nice. Id stay there again if it had a good clean up

2/10

Poor

27 May 2025

Debbie

Dirty, noisy. Separated by a different tower from the person I was travelling with and her room was so bad she moved in with me. We were there for business and will never stay there again.

Business

8/10

Excellent

18 Mar 2025

David

Great location easy walking to most thingß.
Only thing missing was a lift.

2/10

Poor

27 Dec 2024

george

Do not book, rooms are filthy and disgusting!

This place was absolutely filthy and there wasn’t a wall which didn’t have a hole or mark on it. There were horrid dirt marks and foot print marks on the walls and mould on the doors. We refused to stay and left before even staying one hour!

Friends_and_family Family

8/10

Excellent

12 Dec 2024

Angelo

Great location.

TV was little hard to see poor sound. Very disappointing.

Self

6/10

Pleasant

07 Dec 2024

bradley

Dirty

Place was not clean, stains all over the walls , sofa was that dirty I had to put a towel down to sit on it. Curtains was not much better, walls damaged, half patched.
Fairly disappointed

Self

8/10

Excellent

25 Oct 2024

Michael

Property internally is a little dated and lacking sufficient crockery, cutlery and glassware to support a family of 5.

Leisure Family

4/10

Poor

21 Oct 2024

Angelo

room smelt like someone had been smoking in it

Business Self

6/10

Pleasant

26 Sep 2024

Jennifer

Friendly service.
In relatively good condition on arrival, however there was rubbish behind, under the beds and on the floors. The carpets and showers did not appear to be vacuumed/sanitised from the previous visitors.
Exhaust fan above the stove was not working and ‘zapped’ one of the visitors hand. Notified the front office, never heard back.

Friends_and_family Family

2/10

Poor

15 Sep 2024

Heath

Apartment was in poor condition. Washing Machine flooded the apartment. Meant to be Queen bed was just two singles pushed together. No mattress protector. Filthy. Checked out early after washing machine flooded hotel room (was faulty shut off valve was not working), little to no help from staff. Refund has not yet hit my account (4 weeks)

Business Self

10/10

Exceptional

03 Sep 2024

Graham

Beautiful apartment with nice view. Walking distance to the country bank stadium

Leisure Family

6/10

Pleasant

31 Aug 2024

Kim

Fantastic big apartments in a Great location. Friendly staff. Shame the maintenance has not been kept up. Mould above shower cubicle easy remove but left not cleaned? Pool looked green.

10/10

Exceptional

19 Aug 2024

Rachel

This property exceeded our expectations. We stayed in a two bedroom apartment and it was huge, with lovely views of the river, mountains and stadium. The location is very convenient, walking distance to the Cowboys leagues club and stadium which was the purpose of our trip. There are options within walking distance for dining, takeaway and groceries. Check in and check out was very easy also. We would definitely stay here again if we return to Townsville.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2024

Jessie

2 adults and 2 children. Was nice and clean. Very roomy. Loved the locality. So close to some great eateries and everything. We will be back.

Leisure

10/10

Exceptional

12 Jul 2024

Jason

Central , quiet, spacious. Over looking the river.

Leisure Family_with_children

4/10

Poor

02 Jul 2024

Rebecca

Property was pretty good - the lay out was great. The customer service was very poor and reception was closed most of the time (despite the opening hours on the door).

Family

10/10

Exceptional

25 May 2024

Kelly

Great service and awesome location! Family friendly.

Leisure Family_with_children

10/10

Exceptional

30 Apr 2024

Clive

Back again

We have been visiting Townsville for the last 15 years for work and now for health (nothing serious). For the last couple of years Islington at Central has been our preferred place to stay, the apartments are a good size, it's close everything and has secure parking.

Partner

6/10

Pleasant

11 Apr 2024

David

The apartment had not been cleaned other than the linen changed. There was rubbish on the floor and food scraps. The reception lady was also quite grumpy on check in and out.

Business Family

8/10

Excellent

20 Mar 2024

Clive

Value

Good location at a good price

Partner

10/10

Exceptional

27 Jan 2024

Belinda

We only stayed for one night but the apartment was huge & great value for money! would definitely stay again if passing through.

10/10

Exceptional

10 Jan 2024

Clive

Medical trip

We have stayed here before a number of times, we like the size of units, the location and the facilities

Partner

6/10

Pleasant

21 Dec 2023

Joshua

Had a late check in, key was not there. Had to call and wait for someone to come and sort a key. Aircon in loungeroom and kitchen didnt work, no communication that they didnt work. They are great apartments in a great location, just a couple disappointing factors that could have been communicated or done better.

10/10

Exceptional

20 Dec 2023

Nello

Travelling family

Things were good until the lifts broke down,had to walk up and down 5 flights of stairs.
To their defence lifts were out of action due to the winds from Cyclone Jasper and no communication with its guests.

Friends_and_family Family

4/10

Poor

24 Oct 2023

donna

Noising, could hear water through walls when toilets in Other units flushed, obviously no lagging on plumbing and no insulations in walls
Dirty stained curtains that didnt fit sliding doors properly

10/10

Exceptional

12 Sep 2023

John

Beautiful views and wonderful accommodations

Leisure

4/10

Poor

03 Aug 2023

Tracey

Carpets were stained and dirty. Dishwasher had a massive out of order sign stuck to it. Room smelled like it has never had fresh air through it. Kitchen was good. Cooking utensils average. No oven trays etc. Having a laundry was excellent. Good location. Outdoor pool was large. Walls had marks everywhere. Could definitely use new paint and carpet. Wont stay again until there renovated. Friend stayed one floor up from us. And her floors were the same.

Leisure Family

4/10

Poor

31 Jul 2023

Josie

The place is very run down - airconditioning hanging off the wall.. not at all clean

Business Self

4/10

Poor

01 Jul 2023

Liz

The apartment complex itself is lovely, and the pool area sizeable. The spa was cold and we weren't able to get it working. The apartment needs a seriously deep clean. The carpets are gross, the skirtingboards and walls need a wipe over, the shower needs a good bleaching and the furnishings were sparse and did nothing to make it enjoyable to be in. I thought it was a bargain due to it's distance from The Strand, but I now think its because its not very well maintained. Bedding and towels however were clean. There's a strict no smoking policy in the building, yet when we went to the car park, the concierge was down there having a cigarette. All in all, there wasn't anything to endear me to stay here again, and I'm not that fussy! For the money, we would stay at a hotel on The Strand next time.

Leisure Family

8/10

Excellent

11 Apr 2023

Andrew

Beautiful place to stay, so much room and very comfortable. Air conditioning was dripping onto carpet in main bedroom, filter were completely blocked. Cleaned the filters myself and this solved the problem

Leisure Family

8/10

Excellent

21 Mar 2023

Stephanie

We visited for a basketball tournament and the staff and accommodation was well suited with its gym, pool and sauna. Also the ability to cook and clean.

8/10

Excellent

14 Mar 2023

Cherie

Good location, large rooms and good facilities.

Large apartment and great facilities, recommended stay for families and friends.

Friends_and_family Family

8/10

Excellent

28 Nov 2022

Dimitri

Would stay again

Leisure Family

6/10

Pleasant

21 Jul 2022

Cathy

Motel was in an excellent spot, very quiet and peaceful, walk to football stadium and Main Street, however, while our room looked clean at first glance there were stains on curtains and carpet, and the shower needed a super good scrub, our toaster shorted out the power, it was replaced by not a new one, but a really old toaster that was found in a cupboard somewhere, I could have bought a new one at Kmart for $7.50!, the staff on reception were all very nice, and I guess they could only work with what they had. All over but we had a good stay.

Partner

8/10

Excellent

17 Jul 2022

Scott

Good for the price, nice and central to everything in townsville

Leisure Family

8/10

Excellent

09 May 2022

Melanie

The location was excellent. The parking was great. The carpet in our apartment needs replacing as it was stained and no longer attached to the floor in places so quite dangerous. Also there was a smell when we first entered the apartment.

Leisure Family_with_children

6/10

Pleasant

17 Feb 2022

Verified traveler

Not so good.

Old and noisy air conditioners. Could not sleep while the air conditioners ON.
Only one remote control was working for 3 air conditioners. The other remote control was not working.

Business

10/10

Exceptional

27 Jan 2022

Joshua

Convenient location

Nice and clean and convenient

Self

6/10

Pleasant

31 Dec 2021

Mark

Close to city, nice complex however bed was very uncomfortable, air conditioning very noisy and a light right outside the bedroom window turned night into day, making sleep very difficult

Leisure Family

8/10

Excellent

04 Dec 2021

neil

Small but nice 1 bedroom apartment , a short walk to the CBD

Business Partner

6/10

Pleasant

24 Oct 2021

Paul

Lovely apartment and outlook…terribly maintained

The apartment was modern and lovely HOWEVER it was VERY badly let down by maintenance issues. It was very grubby. Shower tracks, walls, floors etc needed to be scrubbed not just wiped over. Repairs need to be made wherever possible. A/C remotes didn’t work, crockery and kitchen utensils were in short supply and badly mismatched. Tables needed to be wiped over and rubbish dropped behind bedside tables should be removed. Carpets and outdoor balcony tiles are particularly unsightly. We have built, owned and run a 5 star RACQ accredited property for some years and would be horrified to think our beautifully appointed guest rooms weren’t maintained to a 5 Star plus level. The view, the tranquility and the reception staff have, in our opinion, been sorely let down. A reputable commercial cleaning company is required to lift the standard of maintenance the property deservrs

Partner

4/10

Poor

10 Oct 2021

Susan

Stayed there 2 times. Got very little sleep either time. First room had a light in the corridor outside the window which wasn't blocked by the blinds. Also poorly maintained, with missing remote controls for the air-con. Second apartment was much better but next door and outside the room near the pool some very drunk adults and their hyperactive children partied until the early hours. Trashed the pool. Next day reception pointed out the fine print in the handout with a phone number for reporting complaints after hours. No apologies.

Leisure Family

10/10

Exceptional

18 Aug 2021

Verified traveler

Easy check in after hours, clean room, close to restaurants and bars

Leisure Partner

10/10

Exceptional

08 Aug 2021

Verified traveler

Our apartment in Tower A feels very spacious and the view from level 6 gave me free and open feeling...no noise and just beautiful view over the old railway, river and city.

Family

6/10

Pleasant

02 Aug 2021

Tammy

Great location, room did not have everything needed for. 3 bedroom apartment - missing the extra cups plates etc
No extra blankets anywhere
Neat and tidy but very sparse

Friends_and_family Friends

2/10

Poor

20 Jul 2021

Verified traveler

Listen the place may be ok. But I made a booking money was taken was in the way and got a phone call sorry mate no room available see wot if get your money back.

No explanation no working with me. Just a shifight that I had to sort.

Leisure Partner

10/10

Exceptional

25 Jun 2021

Verified traveler

Fantastic place to stay.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2021

Verified traveler

awesome sized room - and extra bedroom. that was great. unfortunately main bed was very hard. everything else was great. having a chromecast was awesome!

Leisure Partner

8/10

Excellent

08 May 2021

Verified traveler

Close to stadium

Leisure Partner

8/10

Excellent

03 May 2021

Verified traveler

Presented Well disappointed on ground floor after booking Well in advance.
Master bed worn needs replacement

Leisure Family_with_children

8/10

Excellent

12 Apr 2021

Verified traveler

Pool for the kids, aircons in the units were good.

Leisure Family

10/10

Exceptional

04 Apr 2021

Verified traveler

Great Stay!

Great apartments bed was very comfortable and hot water for a shower but there was mould on ceiling in bathroom.
Parking was absolutely ridiculous.

Partner

10/10

Exceptional

08 Feb 2021

Verified traveler

Having read old reviews after booking, I was worried about what to expect but the single bedroom apartment was large, clean and modern. The staff were friendly and helpful, and even allowed me to check in early after a quick phone call. I also liked that there was secure underground parking.

Business_and_leisure Self

10/10

Exceptional

02 Feb 2021

Clive

Good location, facilities, checking in was excellent, the apartment was just what we wanted

Friends_and_family Friends

8/10

Excellent

01 Jan 2021

Lyndell

I like the unit layout with the bedrooms on the second floor and the living area below, this was very functional for our family.

Leisure Family_with_children

8/10

Excellent

02 Nov 2020

Cameron

the apartment was clean but needed a bit of attention. the the front of the microwave was missing so was unsure if it worked ,the lounge needed to be recovered.but a nice quite complex and with security gates on the car park and the entry to the complex. very good.
with in walking distance of cowboys leagues club many restaurants and hotels. nice views of the Ross river and the new stadium

Business Self

2/10

Poor

25 Sep 2020

Bec

Stains on blankets, foxtel wasn't working and when these issues were brought up when we left no effort was made to reconcile

Leisure Partner

8/10

Excellent

16 Aug 2020

Ro

Nice apartment, very clean. Quite close to everything

Leisure Family_with_children

10/10

Exceptional

04 Jul 2020

Verified traveler

The hotel was good with communication. Wotif was terrible.

Leisure Family

10/10

Exceptional

13 Jun 2020

Guy

Nice rooms with good security close to main town centre with reasonably good prices

Business Self

6/10

Pleasant

30 Jan 2020

Verified traveler

Lacking maintenance, cleanliness of the apartment was poor.

Friends_and_family Family

10/10

Exceptional

14 Jan 2020

Anne

Townsville value for money

We really enjoyed our stay. The facilities were good and the staff friendly. The carpet had lots of stains on it but apart from that it was clean and tidy and perfect for our needs. The outlook will be much better when the surrounding construction is complete. We had a 3 bedroom apartment which had spacious and comfortable beds. The living space and outdoor area was a great indoor outdoor feel. Just check arrival instructions if out of hours arrival.

Friends_and_family Family

10/10

Exceptional

13 Jan 2020

Verified traveler

The reception staff were on the ball and accommodating through our late arrival due to delayed flights. Amenities were very good particularly the generous lap pool and sauna. Barbecue areas are located all around and were clean. Some areas on the apartment were not as clean as would be expected (front entrance) and there was no water jug in the kitchen. Plus a little maintenance required on air-conditioning. Overall, would stay there again without question.

Leisure Family

10/10

Exceptional

02 Jan 2020

Verified traveler

We would recommend this hotel. The only issue was the air con broke, but we were moved to a new appartment the next morning.

Friends_and_family Partner

6/10

Pleasant

31 Dec 2019

TINK

Entire property is smoke free so couldn't even smoke on balcony. Would not have booked if we had known

Friends_and_family Family_with_children

8/10

Excellent

21 Nov 2019

Verified traveler

The view of the stadium, the Creek and the city lights. Walking distance into the city.

Business

6/10

Pleasant

11 Nov 2019

Verified traveler

Overall, wouldn't recommend.
2 bedroom apartment for four adults only has one room key and one car space. For the price of the room, much better value can be found elsewhere

Friends_and_family Family

8/10

Excellent

07 Nov 2019

Beth

Great location and comfortable room. Perfect for families or a group booking

Business_and_leisure Friends

10/10

Exceptional

03 Nov 2019

Verified traveler

Great getaway for families, kids/grandkids too!

We took my daughter away for her birthday with her 3 little uns & brother. The 3bedroom unit was quite spacious and we could lock them out of our room so we got a wee sleep in :) Great bbq area and pool. Balcony is a great size also. Apartments are a little tired but still in great condition and was perfect seeing we had little uns running around with us. Even had a washing machine which is great with a young family. Really enjoyed our time here. Very close to restaurants etc too but we just used the fully self-contained apartment and then the bbq area which was so spacious. Will be back again!!

Friends_and_family Family

8/10

Excellent

04 Oct 2019

Verified traveler

Location and cleanliness was great. Facilities all in good working condition. Apartment has had quite a bit of traffic but to be expected.

Friends_and_family Family

4/10

Poor

04 Oct 2019

Verified traveler

Poor service from direct hotels staff. Room hadn’t been cleaned dirty towels and hair in the bath, Maintanence manager said she’d get it fixed right away but 4 days passed and nothing happened. Useless.

Business

10/10

Exceptional

29 Aug 2019

Vicky

This was a great place to stay, rooms very spacious, clean, quiet. Would stay there again if in the area.

Family

8/10

Excellent

27 Aug 2019

Rodney

Holiday in townsville

Lovely top floor room with two bedrooms close to all attractions however the ironing board could do with an upgrade and more cable channels but overall very nice

Family

10/10

Exceptional

10 Aug 2019

Joe

This property was excellent, and was just what we'd hoped for.

Leisure Family

10/10

Exceptional

28 Jul 2019

Susan

Convenient and close to anything worth doing in Townsville - give it a go!!

Partner

8/10

Excellent

17 Jun 2019

Verified traveler

Didn’t have much of a view, but suited our needs. Price was okay and it was reasonably quiet. Just a short walk to shops and cbd.

Leisure Partner

4/10

Poor

19 May 2019

Verified traveler

Location was good
Building requires much maintenance. Pool decking was badly sun damaged and in need of replacement. Internal bathroom doors were cheap quality and damaged etc
PS. I am an Architect therefore harsh critic.

Leisure Family

6/10

Pleasant

10 May 2019

Verified traveler

Property was fine, but the NO party policy on the May day long weekend was not police and with having to use the lift and find food and drink in it with no standing room was not pleasant. The noise at 12 min night was also not acceptable. We own accommodation and know that zero noise tolerance is need for all guest to be able to rest. We witnessed large amounts of alcohol going into the lift and new we were infor some rough nights.

Friends_and_family Partner

8/10

Excellent

05 May 2019

Anne

Great Townsville short stay apartment

The apartments are in a great location within walking distance of the centre of Townsville and dining options. The Old Railway cafe downstairs makes amazing coffee and breakfasts. Give them a try. The apartment we stayed in was clean and spacious for 2 guests, with no discernible noise from neighbours. The pool was refreshing after the heat and humidity of the location. For those staying and self catering, implements are sufficient, although I was unable to get the oven working. The wifi was intermittent, as was 4G and there is a download and device limit. Please note, there is no apartment servicing for stays less than 8 days, so you may need additional laundry and dishwashing liquids. Also, instructions for rubbish disposal would be useful for guests. Upon request, you can get additional towels. Reception is not open 24x7, however the staff were most accommodating and helpful.

Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

Queensland road trip

Rooms v clean and spacious apartment

Family

4/10

Poor

23 Jan 2019

Verified traveler

Whilst the apartment provided three bedrooms, kitchen and bathrooms as advertised, the overall condition of the apartment left a lot to be desired. There was extensive wear and tear to the entire apartment, water damage to carpets and walls, broken dishwasher, minimal kitchen appliances (making a full kitchen difficult to use), noisy aged air conditioners (with less remotes than units), and poor pre-arrival clean (half full bottle of water left under a bed and a used hair tie under the coffee table).
There were three double beds rather than 1 double and 4 singles (as per the booking), making it difficult for our children to share a room. However, The manager did arrange a single bed to be added to one of the rooms once this was highlighted. The dishwasher was reportedly unable to be repaired, and would need to be replaced, which was not possible during our 10day stay.
We also needed to request the documented mid-stay refresh of towels and linen (on day 8 of 10) as it did not automatically occur.
We were offered to move rooms due to the dishwasher issue, this was however not a practical solution given the extensive luggage we had (due to being in the process of moving house) and the inability for management to assist in the move.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Jan 2019

Jessica

Really good overall, just a few cockroaches in the dishwasher but no other issues with the resost of our experience. Lovely staff at the front desk!

Family

10/10

Exceptional

19 Jan 2019

Verified traveler

Fantastic pool, rooms are so clean and gorgeous. Can’t wait to stay again.

Leisure Family

8/10

Excellent

06 Jan 2019

Verified traveler

The pool area was very clean and inviting. Location was also another bonus.

Leisure Friends

8/10

Excellent

02 Jan 2019

Verified traveler

The property is situated in the city and close to the city central complex. The biggest down size for me was the lack of sun blocking curtains in the master bedroom.

Friends_and_family Family_with_children

10/10

Exceptional

06 Nov 2018

Ryan

Staff were very helpful particularly when we had to cut our booked stay short due to unforeseen factors with full refund for unused nights.

10/10

Exceptional

28 Oct 2018

Rachael

Highly recommend. Great location, facilities rooms

2/10

Poor

10 Oct 2018

Verified traveler

The lady at the front desk was extremely rude and not helpful

8/10

Excellent

21 Sep 2018

Steve

Weekend away

Nice and roomy for a family of 5.
Great location and close to restaurants.

Family

10/10

Exceptional

12 Sep 2018

Christian

Clean and modern

Clean and superb modern apartment with great views.

10/10

Exceptional

09 Sep 2018

ANTHONY

Great apartment

8/10

Excellent

03 Sep 2018

Nicola

These serviced apartments are fabulous. We had everything we needed there. They were very comfortable. The only problem was our air condition wasn't working. The manager was very quick to get it sorted but it continued to break down every night at some stage. We were lucky it wasn't the middle of summer or we would have died with the heat and humidity. Made me wonder if it was being shut down every night. But as I said, the manager was not to blame and she provided us with fans to help us out and was very apologetic …

6/10

Pleasant

01 Sep 2018

Leanne

Not worth the money we had to pay

We stayed in 2 bedroom apartment,,our son stayed in 1 bedroom apart.
Our apart was well sized and sort out, but its maintenance side of things, and cleanliness that let it down for the price we paid. We paid over $560 for 3 nights, sorry wasnt worth that amount, also lift played up, remote for garage for our car wouldnt work. Our sons apart was no better, he too had problems with lift, his remote also played up

Partner

8/10

Excellent

05 Aug 2018

Verified traveler

Close to city centre, apartments give you a home away from home. Onsite facilities are good

2/10

Poor

29 Jul 2018

sue

Unit not maintained

Unit run down. Insinkerator not working, not nice to see someone else’s dinner floating up into the kitchen sink. Carpet filthy. Shower door doesn’t stay shut. Microwave cupboard door fallen off. Sliding Toilet door off runners and leaning against the wall. Holes in towels. Couldn’t lock the front door when we went out. Informed the office and they said all would be fixed but the whole building looks run down.

6/10

Pleasant

25 Jul 2018

Verified traveler

Outside light ...front kept shining into room

Spacious but do something about the light coming thru the window.. couldn't sleep..

8/10

Excellent

19 Jul 2018

Sebastian

Vivo

The place was o.k. but it was dirty that to me was disappointing. Staff members did not exist pool was always freezing cold.

8/10

Excellent

18 Jul 2018

Ross

Lovely Apartment with a few issues

Check-in was easy but reception is not open Saturday - Sunday so any problems we had were difficult to solve as we were only staying the weekend and reception could only be contacted via a phone (no call outs).
Apartment was huge and more than enough room with a modern design and finish and large bedrooms (We stayed in apartment A58).
Some minor issues that didn't really impact our stay but rather took the gloss off a lovely place. Only about half of the light bulbs actually worked in the property and an AFL game we wanted to watch on Foxtel was not available as the satellite TV subscription had not been paid. Otherwise a nice and pleasant stay.