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Waters Edge The Strand

Townsville - QLD · Australia

63 64 The StrandView location

8.8/10Excellent937 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.2/108.2
Neighborhood9.6/109.6
Value8.2/108.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Waters Edge The Strand

Enjoy stunning views from the terrace and garden at this hotel, complete with complimentary Wi-Fi. Take advantage of convenient amenities such as tour/ticket assistance, a picnic area, and barbecue grills. A shuttle service is available within a 7-kilometer radius (surcharge).

Luggage storage, laundry facilities, and a safe deposit box at the front desk are also provided. Guests can utilize a ferry terminal shuttle for a surcharge, and free self-parking is available on-site.

Settle into one of the 47 individually decorated guestrooms, each featuring a kitchenette with a refrigerator and stovetop, along with a private balcony. Complimentary Wi-Fi and digital programming are provided for your entertainment. Conveniences include a phone, desk, and microwave.

Located in Townsville's North Ward, Waters Edge The Strand is within a 15-minute walk of Strand Waterpark and Castle Hill. This beach hotel is 0. 8 miles (1. 3 km) from Jezzine Barracks and 1 mile (1. 6 km) from the Museum of Tropical Queensland.

Read more about this hotelShow less

With a stay at Waters Edge The Strand in Townsville (North Ward), you'll be within a 15-minute walk of Strand Waterpark and Castle Hill. This beach hotel is 0.8 mi (1.3 km) from Jezzine Barracks and 1 mi (1.5 km) from Museum of Tropical Queensland.

Make yourself at home in one of the 47 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily.

Featured amenities include luggage storage, an elevator, and a vending machine. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Beach services
Smoking areas
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Parking height restrictions apply Car recommended Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 7:30 AM to 10:30 PM.
    • Only registered guests are allowed in the guestrooms.
    • A car is recommended for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
    • Monday - Friday: 9:00 AM - noon
    • Monday - Friday: 1:00 PM - 5:00 PM
    • Saturday - Saturday: 9:00 AM - noon
    Guests will receive lockbox information. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: AUD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Strand Beach 0.1 km / 0.1 mi
The Strand 0.2 km / 0.1 mi
The Strand 0.2 km / 0.1 mi
Strand Park 0.3 km / 0.2 mi
Queens Gardens 0.6 km / 0.4 mi
Strand Waterpark 0.6 km / 0.4 mi
Townsville Sports Reserve 1 km / 0.6 mi
Castle Hill 1.2 km / 0.7 mi
Strand Rockpool 1.3 km / 0.8 mi
Perc Tucker Regional Gallery 1.3 km / 0.8 mi
Jezzine Barracks 1.3 km / 0.8 mi
Museum of Tropical Queensland 1.5 km / 0.9 mi
Magnetic Island Ferry Terminal 1.5 km / 0.9 mi
Catholic Diocese of Townsville 1.5 km / 0.9 mi
ReefHQ 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 47
  • hotel
  • Beach
  • Wheelchair-accessible
  • Car park
  • Garage
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room service
  • Laundry service
Show 10 more facilities & services
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Clothes dryer
  • Grill/BBQ
  • Outdoor freshwater pool
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room OCEAN VIEWRoom • OCEAN VIEWROO.OV

    Photos are not available for this room type.

    Waters Edge The Strand

    Room OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Waters Edge The Strand

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SEA VIEWSTUDIO • SEA VIEWSTU.VM

    Photos are not available for this room type.

    Waters Edge The Strand

    STUDIO SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Waters Edge The Strand

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Waters Edge The Strand

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW ONE BEDROOMAPARTMENT • POOL VIEW ONE BEDROOMAPT.B1-VP

    Photos are not available for this room type.

    Waters Edge The Strand

    APARTMENT POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO OCEAN VIEW QUEEN BEDSTUDIO • OCEAN VIEW QUEEN BEDSTU.OV-QN

    Photos are not available for this room type.

    Waters Edge The Strand

    STUDIO OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Waters Edge The Strand

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Waters Edge The Strand

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE QUEEN BEDAPARTMENT • DELUXE QUEEN BEDAPT.DX-QN

    Photos are not available for this room type.

    Waters Edge The Strand

    APARTMENT DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Waters Edge The Strand

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Waters Edge The Strand

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Waters Edge The Strand

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Waters Edge The Strand

8.8
Excellent
937 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.2 /10
Neighborhood
9.6 /10
Value
8.2 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
21 Jul 2026
lynne
Large,spacious room with separate large bedroom .two balconies...one furnished. Quite well equipped kitchen and own washing machine.
Partner
8/10
Excellent
26 Jun 2026
Graeme
The room was satisfactory but if I had one issue, it was the lack of a overhead fan for the bathroom. Plus the grouting in the bath area needed fixing. The location was excellent with the Seaview Hotel meals, just down the road, outstanding and good value. The other excellent factor was the availability of car parks on-site with access controlled via a security gate. All the staff, from the front desk to the cleaners and handy men, were all exceptionally friendly and helpful.
Self
6/10
Pleasant
21 Jun 2026
Gary
Beach view was obstructed, parking was easy, check-in easy. The lift was old and extremely slow. Building and apartment is tired and showing its age, unit was clean, bathroom had mould, door dirty and marked and if this was renovated then its been done on the cheap. Im a builder and we were very disappointed with our stay, the photos did not represent the units current condition. The noise in the street (dragstrip) and foot traffic was unbearable overnight, we like fresh air but leaving the door open the public noise was excessive. Wouldn't stay here again due to a lack of sleep.
8/10
Excellent
30 May 2026
Rhonda
Great stay! Friendly and welcoming receptionist, clean and comfortable room, excellent location, and the added bonus of free parking. Would definitely stay again.
Partner
10/10
Exceptional
08 May 2026
Robyn
Clean convenient and reasonable price
Partner
10/10
Exceptional
06 May 2026
Daina
Clean room. Great location. Convenient parking
Family
10/10
Exceptional
24 Apr 2026
Soraya
Helpful staff, friendly.
Friends_and_family Family
8/10
Excellent
13 Dec 2025
Emma
Rooms were clean. Staff friendly. Rooms/furniture probably ready for some updating. Pool was lovely.
Leisure Partner
8/10
Excellent
02 Dec 2025
Cristy
Easy after hours check in process, clean room, great location
Business Self
10/10
Exceptional
26 Nov 2025
Sylvia
Nice modern room
Self
8/10
Excellent
19 Nov 2025
Nathan
Friendly staff, very accommodating, convenient location, nice room. Cold aircon.
Business
8/10
Excellent
30 Oct 2025
Joanne
Great location, friendly staff, spacious room.
Leisure Partner
10/10
Exceptional
28 Oct 2025
Samantha
M
10/10
Exceptional
26 Oct 2025
Shane
Great location and a nice clean room with balcony water view. I recommend.
8/10
Excellent
25 Oct 2025
Damien
It was a room on the side of the building. But very nice to stay in.
Partner
8/10
Excellent
23 Oct 2025
Robyn
Accommodation was clean easy parking friendly staff we always stay there close to everything
10/10
Exceptional
23 Oct 2025
Peter
Waters Edge offer a perfect location for an overnight stay in Townsville.
Partner
10/10
Exceptional
20 Oct 2025
Anna
Great location! Easy access to beach and restaurants. Rooms comfortable and quiet.
6/10
Pleasant
20 Oct 2025
Christine
Highly overpriced for the age and size of the room. Shower blocked on first night and had to call staff to attend to it so I could shower. Early next morning I was advised that an electrician was coming to the room to do work, which I added
10/10
Exceptional
17 Oct 2025
Lisa
Staff were absolutely amazing! So friendly and nothing was too much trouble. Love the location also, beautiful views and close to restaurants. Would happily stay again.
Leisure Family
10/10
Exceptional
28 Sep 2025
Joshua
Great location.
Business
10/10
Exceptional
08 Sep 2025
Reginald
Great location, very tidy.
6/10
Pleasant
02 Sep 2025
Paul
No parking after 8pm. 10 spots out of service.

Reception staff member a little abrupt.
8/10
Excellent
28 Aug 2025
Diane
Lovely location close to restaurants and beach front esplanade
Leisure Partner
8/10
Excellent
27 Aug 2025
David
Good sized room with table and chairs, walk in shower, balcony with side view of the water, free undercover secure parking, lift from carpark, opposite the beach.
Ignored peculiar written requests to do chores as if its a youth hostel. Otherwise, great.
Leisure Partner
8/10
Excellent
26 Aug 2025
David
Very conveniently located
Leisure Partner
8/10
Excellent
22 Aug 2025
Donna
Fantastic location, very clean and comfortable room. Safe locked up parking under the building was a plus.
Leisure Partner
8/10
Excellent
17 Aug 2025
Ben
Great location for everything on the strand!
Leisure Partner
6/10
Pleasant
13 Aug 2025
ANDREW
Vending machine rip off. Small pack of Doritos 6 bucks. Machine accepts only notes. Machine does not give change. Therefore a 60g packet of Doritos costs TEN DOLLARS. Biggest travel rort since I paid $15 for a coffee in Venice.
10/10
Exceptional
13 Aug 2025
Greg
Waters Edge is always very comfortable and clean. Staff are friendly
6/10
Pleasant
13 Aug 2025
Suzanne
Plenty of good restaurants close by to choose from. Bed was terrible, was given a bed topper on 2nd night.. still not great. Location was fantastic, check in and parking easy.
Leisure Partner
6/10
Pleasant
04 Aug 2025
Graeme
Room very noisy and old air conditioner didn’t work very basic
Leisure Partner
10/10
Exceptional
03 Aug 2025
Steve
Located in the middle of the strand, well placed to explore the surrounding area. The unit was very comfotable and clean. Very enjoyable stay.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Alyssa
Amazing thank you
Leisure Partner
8/10
Excellent
26 Jul 2025
Cheryl
A very well sited residence fronting The Strand for fresh sea air and strolls under the palms. Waters Edge is not far from Harold’s Fish and Chip shop and Juliette’s Ice Creamery, which covers two food groups necessary for holidays.
Leisure
10/10
Exceptional
22 Jul 2025
Phillip

Winter Visit

Lovely outlook to Magnetic Island. Very good location for lovely walks along The Strand. Close to lots of lovely restaurants and cafes. Vert friendly and helpful staff.
Partner
10/10
Exceptional
04 Jul 2025
Colleen
Thank you. Only down fall I would say is the fold down bed. Very uncomfortable and hard. Two singles , mother and daughter stayed in room.
10/10
Exceptional
05 Jun 2025
Francisco
Decent rooms, walking distance to anything you need.
Leisure Self
8/10
Excellent
02 Jun 2025
Lori
Ok
Business Partner
10/10
Exceptional
20 May 2025
Marlene
Great place to stay. Room spacious modern and very clean. The foyer smells amazing. Don’t know why. Couldn’t see diffuser but the perfume is welcoming.
6/10
Pleasant
17 May 2025
Per
Not really worth the rather high price. An odd smell i the whole hotel, rooms and elevator. Too many signs in the hotel saying \"do this...\" or \"don't do that...\" You feel more of a child being corrected than a welcome guest
10/10
Exceptional
05 May 2025
Peter

Convenient and Friendly

Super friendly owners made sure our stay was enjoyable. The position of Waters Edge is very convenient with pubs and coffee shops all within a couple of minutes walk. Lock-up, undercover parking is a big bonus.
Partner
6/10
Pleasant
13 Apr 2025
Margaret
Entrance to the check-in desk is only by steps. Lift is only from the car park in the basement which makes it extremely difficult for a woman on her own to get her suitcase up the steps on arrival and back down the steps when leaving.
8/10
Excellent
06 Apr 2025
Patrick
Property was located in the middle of the strand
Lovely location with everything you need in walking distance
Air con had a smell but got used to it
Highly recommended
Leisure Partner
6/10
Pleasant
04 Apr 2025
Verified traveler

More pluses than minuses

Broken slated blind in the bedroom and very dusty. Sleep sofas mattress was unbelievably lumpy. (I was told to make it up myself) Furniture very dated and maintenance on the balcony was lacking. BUT The location was fabulous. Parking was secure. The gardens and pool area were lovely 👍
Friends_and_family Friends
6/10
Pleasant
31 Mar 2025
Rob
Organize late check in, room was set on AC at 18. When entering, toilet seat was off it's brackets, informed receptionist Friday and asked for 2 extra pillows, did not get either request fixed.
Partner
10/10
Exceptional
16 Mar 2025
scott

Great Spot

Clean, centrally located, quiet.
Tony, manager, makes your visit a pleasure.
The staff is great!
5 stars plus!!!
Partner
10/10
Exceptional
08 Mar 2025
Paul
Excellent location. Clean room. No fuse
Leisure Partner
10/10
Exceptional
28 Feb 2025
Jeff
Have been staying here for many years when in Townsville.
Has always been good
Business_and_leisure Partner
10/10
Exceptional
07 Feb 2025
Michelle
Great location
6/10
Pleasant
30 Jan 2025
Sandra Vianne

Mixed bag

They lost our request for twin beds, but managed to find us a twin room, said to be recently renovated, but taps leaked and furniture was old and tired. Room bore no resemblance to ad. Location was good and secure garage appreciated.
Friends_and_family Friends
8/10
Excellent
05 Jan 2025
David
Location
Leisure Partner
8/10
Excellent
04 Dec 2024
Dafne

A great place

Easy access, The Strand at your door and leisure, lots of food opportunities around, we will be back.
Partner
8/10
Excellent
16 Nov 2024
Kristine
Waters Edge was a nice sized studio room, clean and located on the Strand. Convenient to lots of cafes. Very comfortable
Business_and_leisure Self
2/10
Poor
28 Oct 2024
Emily
Very confusing checkin procedure. Staff was rude
Leisure Self
8/10
Excellent
30 Sep 2024
Rommel
Not bad, clean & tidy
Leisure Self
10/10
Exceptional
26 Sep 2024
Matthew

Worth the price!

Easy after hours check in, good comms with staff via messaging, big clean room, great location!
Self
10/10
Exceptional
22 Sep 2024
Robyn
Lovely place to stay and clean rooms
Leisure Self
10/10
Exceptional
19 Sep 2024
Wendy
Lovely quiet property on the strand, easy walking to all dining and supermarkets, great place to stay.
Partner
8/10
Excellent
18 Sep 2024
Charles H
As long as you don’t overpay, this place ticks all the boxes
10/10
Exceptional
16 Sep 2024
Luana
Great shower very comfortable room and a good size. Staff friendly and helpful
Leisure Partner
10/10
Exceptional
04 Sep 2024
Denham
Location to everything.
Business Self
8/10
Excellent
03 Sep 2024
Emma
Lovely room and surroundings. Neighbour smoking did blow in which was gross.
Business Self
8/10
Excellent
01 Sep 2024
Mark
Nice place.
Family
4/10
Poor
01 Sep 2024
Dave
Terrible service, bad support. Never again
Business_and_leisure Partner
8/10
Excellent
25 Aug 2024
Nick
Really enjoyed our stay
8/10
Excellent
25 Aug 2024
Anker
short notice booking was very easy
10/10
Exceptional
18 Aug 2024
Mark
Great service and nice room. Thanks!!
Leisure Partner
10/10
Exceptional
13 Aug 2024
Ray
Great stay
Leisure Partner
10/10
Exceptional
11 Aug 2024
Jeff
Great place super close to lots of eats and pubs etc
Leisure
2/10
Poor
03 Aug 2024
Adam
After driving 8 hours from Rockhampton and booking a room over a month before, I arrive to a front desk that’s closed with the shutters down that says reception hours Mon-Fri 9:30-5pm. I show up at 4:15pm. I then ring a number and speak to a woman who tells me there is no booking under my name. The best bit was they charged me the full rate a day later even though I didn’t stay there and had to find other accomodation at the last minute. Never again, hopeless.
Leisure Self
8/10
Excellent
25 Jul 2024
Linda
Although we were put into an unrenovated room, the manager offered to move us which we found really helpful.
6/10
Pleasant
08 Jul 2024
Ric
Fire alarm went off around 9:30 for no apparent reason and for nearly maximum disruption to us and all the other guests who found themselves in their payjamas in the strand waiting for the fieries to arrive and disable the alarm...not good enough!
Leisure Partner
4/10
Poor
25 Jun 2024
Paul

Great location rubbish hotel

Prison like rooms awful corridors. Bare minimum everything. Good location rubbish hotel
Business
10/10
Exceptional
09 Jun 2024
Dallas
Great location with friendly staff. Plenty of dining options and right on the strand.
Leisure Partner
6/10
Pleasant
01 Jun 2024
Tehshin

Solo traveller

It was an average place, staff were okay, location is excellent right on the strand but can’t see the water from every room.
Business
8/10
Excellent
31 May 2024
Zane

Good Location but old and Tired

Staff and Foyer and Welcome was great however I was placed in a room that was under renovation and the bathroom was disgraceful. The bath was marked, tiles broken, mould growing, thick tape still left on the tiles where the soap dispensers were originally placed. A hand cream dispenser which was marked “out of order”. Air conditioner had to be “left on” 24/7 for some reason.
Wasn’t really worth $180 a night.
Apparently rooms are in the process of being renovated?!? Not sure it’s true or I was unlucky to get a non renovated room.
Self
8/10
Excellent
24 May 2024
Carol
I’ve stayed here before and have been happy with it. I’m still happy with it but found the room had a few repairs that needed doing. It’s looks like it’s starting to get a bit tired. Bed was comfy and a great place to stay if you want to be down by the Strand.
Leisure Partner
8/10
Excellent
24 May 2024
Mick
Good apartment easy access to strand boardwalk and restaurants
Leisure Partner
10/10
Exceptional
20 May 2024
Simon

Perfect location

A perfect location for all the strand has to offer. Leonie was very helpful with my needs regarding my disability. A very good pleasant place... Rooms were sound proofed... Lovely pool and gardens and a stones throw from the beach. Gated car parking, undercover.
Partner
10/10
Exceptional
29 Apr 2024
Megan

Great stay for a few days

This was our first time staying at the Waters Edge and it was great. We chose it because of the close proximity to the Strand , restaurants and shops. The staff were extremely friendly. We got to check in early as our room was ready. The room was lovely and clean. It looked like the bathroom had just been renovated so that was nice. Plenty of space to spread out with suitcases. A kitchenette was also handy as we were staying for a few nights. Overall it was great. And we will definitely be back. Highly recommend.
Partner
8/10
Excellent
28 Apr 2024
grant
Great location - close to eats & drinks
Furniture not too comfortable but we were out most of the day and night
Partner
10/10
Exceptional
21 Apr 2024
Amin
awesome small hotel with parking right under the building, freezing ac, and really nice staff. Also their internet is 180 Mb down with acceptable latency for zoom calls
Business_and_leisure Self
8/10
Excellent
21 Apr 2024
Alison
Excellent position, good size rooms and easy parking
Leisure Family
10/10
Exceptional
18 Apr 2024
Sally
We loved our stay. Our room was spotless and well appointed. Would definitely come back.
8/10
Excellent
17 Apr 2024
Barbara
All staff very friendly
8/10
Excellent
16 Apr 2024
Alan
i liked the bed
Business_and_leisure Self
10/10
Exceptional
13 Apr 2024
Myna
Excellent views, friendly staff, clean and spacious room and a perfect location.
Leisure Family
6/10
Pleasant
13 Apr 2024
Jude
Location is fabulous. Shame about the sofa bed that we needed. It was held up underneath with a piece of MDF obviously to stop it collapsing when you sat on it. The mattress was ridiculously thin the floor would be more comfortable. The springs squeaked constantly and it sagged in the middle. This was false advertising as this sofa was not fit for human use and I would say dangerous especially if children were using it. It is disrespectful to guests to provide such sub standard furniture, that is advertised as a sleeping and seating option. Rates are not that cheap. I rang up direct for an extra night they quoted $40 more than online options !! Obviously I stayed elsewhere for that extra night.
Leisure Family
6/10
Pleasant
24 Mar 2024
Marion
Property is directly on the Strand with good restaurant options.
Air condition vents were dirty. Water tab was loose.
Leisure Partner
6/10
Pleasant
21 Mar 2024
Denise
Our room was large and clean, but a little worn. The position was very good to explore The Strand. Check in was very easy and the staff helpful.
Leisure Partner
6/10
Pleasant
13 Mar 2024
Beverley
Great location. Ocean view. The kitchenette was convenient, very short walk market.
Leisure Self
10/10
Exceptional
10 Feb 2024
Ian R
Great view of the Strand but some traffic noise
Leisure Partner
10/10
Exceptional
26 Jan 2024
Julie-Ann
I really only want a comfortable bed and a clean room. I got that. Bonus was the lovely lady on th front desk. So helpful and friendly.
Business_and_leisure Self
8/10
Excellent
20 Jan 2024
Gordon
Nice spacious and clean room in a great location. Seaview hotel just a block down the road serves up quality food thats very well priced.
Partner
6/10
Pleasant
17 Jan 2024
Michael
Property was dated but comfortable easy access to dining outlets, aircon was noisy
Leisure Partner
10/10
Exceptional
13 Jan 2024
Jarrod
Excellent outlook along The Strand with the beach across the road and Magnetic Island in the background. Plenty of nearby restaurant's although The Strand can get a bit noisy. Room was in good condition as well.
Leisure Self
10/10
Exceptional
24 Dec 2023
Karen
Great service very friends owner
Partner
8/10
Excellent
20 Dec 2023
Rowan
Great Location. Fairly quiet. A bit dated - in need of some upgrades
Business Self
6/10
Pleasant
05 Dec 2023
Nicholas
Bathroom in poor state with grimy edging at base of shower, scungy brown water that emerged around base of hot tap when turned on and hammer lock when opening basin hot tap. No door mat for patio door. No microwave bowls for cooking. Bed comfort was average to poor. Lift has no cool ventilation - extremely hot and stuffy.

Location & surroundings

Waters Edge The Strand
63 64 The Strand, North Ward, Australia

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Waters Edge The Strand

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