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Quest Townsville on Eyre

Townsville - QLD · Australia

Corner Eyre and Leichardt StreetsView location

9.0/10Excellent300 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.4/109.4
Condition9.0/109.0
Location8.0/108.0
Neighborhood9.0/109.0
Value8.0/108.0
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quest Townsville on Eyre

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and barbecue grills. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Townsville? This hotel has 872 square feet (81 square meters) of space consisting of conference space and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and microwaves.

42-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0.

Read more about this hotelShow less

Located in Townsville (North Ward), Quest Townsville on Eyre is within a 5-minute drive of Strand Park and Magnetic Island Ferry Terminal. This luxury hotel is 1 mi (1.6 km) from Castle Hill and 5.2 mi (8.4 km) from Cluden Racecourse.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Shared bathrooms with complimentary toiletries are provided. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Townsville? This hotel has 872 square feet (81 square meters) of space consisting of conference space and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Parking height restrictions apply By ocean Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 250 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 9:00 PM.
    • Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Sunday: 7:00 AM - 9:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
    • Airport shuttle fee: AUD 15 per person (one-way)
    • Covered self parking fee: AUD 15 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Strand Beach 0.4 km / 0.3 mi
Queens Gardens 0.5 km / 0.3 mi
The Strand 0.5 km / 0.3 mi
The Strand 0.5 km / 0.3 mi
Strand Waterpark 0.7 km / 0.4 mi
Perc Tucker Regional Gallery 0.8 km / 0.5 mi
Strand Park 0.8 km / 0.5 mi
Cotters Market 1.1 km / 0.7 mi
Catholic Diocese of Townsville 1.2 km / 0.7 mi
Townsville Sports Reserve 1.2 km / 0.7 mi
Museum of Tropical Queensland 1.2 km / 0.8 mi
Cultural Centre Townsville 1.3 km / 0.8 mi
ReefHQ 1.3 km / 0.8 mi
Castle Hill 1.5 km / 0.9 mi
Maritime Museum of Townsville 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 85
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Hotel safe
  • Lift access
  • Shop
Show 21 more facilities & services
  • Garden
  • Gym
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Restaurant
  • Highchairs
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOM • 1 Bedroom • 54 m²APT.B1-EJ
    APARTMENT EXECUTIVE ONE BEDROOMPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVEAPT.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUM ONE BEDROOMAPARTMENT • PREMIUM ONE BEDROOMAPT.B1-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT AccessibleAPARTMENT • AccessibleAPT.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BED • 1 Bedroom • 54 m²APT.EJ-KG
    APARTMENT EXECUTIVE KING BEDPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT EXECUTIVE KING BED

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Quest Townsville on Eyre

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quest Townsville on Eyre

9.0
Excellent
300 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
8.0 /10
Neighborhood
9.0 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Renee
Fantastic location. Nicely furnished and great amenities
Partner
10/10
Exceptional
28 Jun 2026
Alison
Handy to shops staff great after lifts broke
Partner
10/10
Exceptional
26 Jun 2026
Maurice
Staff are very helpful and friendly.
Good location close to restaurants and The Strand.
Partner
10/10
Exceptional
21 Apr 2026
Nathan
Central location for a work stay
Self
10/10
Exceptional
14 Mar 2026
david
Good location and amenities
Self
10/10
Exceptional
20 Feb 2026
Anderew Lussenden
Our room was well appointed with modern, comfortable furniture and so far, the most comfortable bed we’ve encountered in our three week stay in Australia.

Sarah was immediately welcoming and helpful when we checked in. Taylor thoughtfully provided route guidance that helped us avoid road flooding as we headed north. Thank you both for your patient and sincere hospitality.
Partner
10/10
Exceptional
05 Jan 2026
Brenda
Rooms clean and well maintained. Good experience. Would come back for our overnight stays near the Strand.
Business Partner
8/10
Excellent
02 Jan 2026
Kerri
Clean room, comfy bed, friendly staff, close to shops and restaurants.
Leisure Partner
10/10
Exceptional
27 Dec 2025
Kristy
Was really quick and easy to check in. One thing to note, let them know that if you need carparking, advise in booking as over Christmas, the limited parks disappear quickly, but they were able to accommodate with alternative arrangements quickly and easily.
Partner
10/10
Exceptional
12 Aug 2025
Robyn
Check in was very quick and easy and very nice and comfortable rooms
Leisure Partner
6/10
Pleasant
10 Aug 2025
Nigel
Air-conditioner settings couldn't be changed to cold only. When temperature outside dropped under 19 degrees the heaters kicked in and it was so hot we couldnt sleep
8/10
Excellent
06 Aug 2025
helen
✅
10/10
Exceptional
27 Jul 2025
Jacqui
Staff were super friendly and were able to give me extra time to check out. Great help with the area as well and local events. Thank you!
Leisure Self
10/10
Exceptional
26 Jul 2025
Guy A
No
Leisure Friends
10/10
Exceptional
29 Jun 2025
Maria
We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay.

Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home.

We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!
Leisure Family
6/10
Pleasant
04 May 2025
Bradd
Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain.
When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered.
At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.
Leisure Family_with_children
6/10
Pleasant
29 Mar 2025
Christopher
Dishwasher was broken before our stay and was not fixed during our stay
Business Family
10/10
Exceptional
03 Mar 2025
Kerri
Comfy beds, handy location to shops, restaurants, takeaways and bars, friendly staff, easy parking.
Leisure Partner
10/10
Exceptional
20 Jan 2025
Veronica
Great spot tucked away from the noise and bustle of the Strand. Staff friendly and rooms were spacious to accommodate a group of 5/6 adults.
Leisure Family
8/10
Excellent
17 Jan 2025
Kerri
Great location, friendly staff, comfy beds, lovely pool. The carpet is getting a bit worn with marks so will need replacing at some point.
Leisure Partner
6/10
Pleasant
31 Dec 2024
Verified traveler
Wifi was available however due to the hotels close proximity to castle hill it didn’t work most of the time. A booster is required. Phone calls can be made if your phone is on speakerphone and held against the window.
10/10
Exceptional
15 Nov 2024
Don
The room was spacious and quiet.
Business Self
6/10
Pleasant
31 Oct 2024
Martyn
A well located hotel with secure on site car park at extra cost, in a quiet location. Public spaces bland and stuffy. Rear rooms in front block have no view and are facing other rooms.
Partner
10/10
Exceptional
03 Oct 2024
Ollie
Easy check in, friendly staff, great location
Business Family
10/10
Exceptional
02 Oct 2024
Leigh
1 bedroom apartment very nice, good view of ocean and ferries
Leisure Self
10/10
Exceptional
16 Sep 2024
Barbara
I thoroughly enjoyed my stay. Staff were very helpful
Leisure Self
8/10
Excellent
05 Sep 2024
Cathy
Good
Leisure Family
8/10
Excellent
20 Aug 2024
Julie
Enjoyed our stay
Leisure
10/10
Exceptional
18 Aug 2024
John
Great location and great service
Leisure Family
8/10
Excellent
17 Aug 2024
Chris
The room was good. Friendly staff. But that hill sent my girlfriend into a bit of spin. Can you level that hill out for her next time please
10/10
Exceptional
07 Aug 2024
Graham

Fabulous.

Fabulous place to stay. Large room. Lovely shower. Very clean. Easy car parking. Great location on north side. Easy walk to beach and Coles supermarket. Staff were really helpful too. Definitely would recommend.
Partner
10/10
Exceptional
25 Jul 2024
Joseph
Great location and good spacious room. Carpet was stained but otherwise great.
Friends_and_family Friends
8/10
Excellent
18 Jul 2024
Damian
The rooms and service were lovely, and far exceeded other places we have stayed in Townsville. However our room over looked a brick wall and scrubby grassland rather than with a view to the ocean despite the motel being below capacity - I suggest asking for ocean views
Leisure Partner
6/10
Pleasant
10 Jul 2024
Ben
Good location
Leisure Family
8/10
Excellent
01 Jul 2024
Chew
Convenient to eateries, shops and the strand
Leisure Partner
8/10
Excellent
10 Mar 2024
Anthony
Close to most attractions short walk to the strand and the city. Staff friendly and helpful.
Leisure Partner
10/10
Exceptional
29 Dec 2023
Erica
The staff were absolutely amazing, went over and above to help us when needed. We stayed for 2 weeks at Quest on Eyre, definitely will be staying there when visiting again.. was so good that a gun was there as my 2 big sons, were in there everyday. Thank you again Quest and staff.. particularly the cleaning staff, always smiling and happy and friendly.. definitely recommend families stay here. The 3 bedroom apartments are great
10/10
Exceptional
14 Dec 2023
Susan
na
Business Self
10/10
Exceptional
02 Dec 2023
kelly
Excellent property and great customer service
Leisure Partner
10/10
Exceptional
03 Sep 2023
Joanne
Awesome location and so convenient to Townsville attractions.
Leisure Family
8/10
Excellent
14 Aug 2023
Mark
Great staff friendly and helpful
Business Self
8/10
Excellent
31 Jul 2023
Catherine
We moved here from another hotel that was far inferior. The Quest was clean and moser and had all the things we needed. The staff were very friendly and helpful.
Leisure
8/10
Excellent
25 Jul 2023
Craig

Close and comfortable.

The hotel was a great place to stay. It was walking distance to the Strand, the Stadium and all the best restaurants. Will go back for another long weekend.
Friends_and_family Family
10/10
Exceptional
11 Jul 2023
Gordon
Highly recommended
6/10
Pleasant
07 Jul 2023
Maya
The accommodation was standard. No issues
Leisure Partner
8/10
Excellent
06 Jul 2023
Carina
This was a lovely place to stay with a short walk to The Strand dining district. The room was smaller than expected but the bathroom was a good size and lovely and clean. The staff on the front desk were super friendly. The gym and laundry room was a great addition and added value to the accommodation. Overall, it was an excellent stay!
8/10
Excellent
01 Jul 2023
Bruce

Very good rooms near restaurants and waterfront

A couple of blocks back from the waterfront, rooms at the front have a reasonable view. On a busy street, but lots of restaurants, from cheapies to nice waterfront ones, within 1 to 3 blocks walk. Our room was excellent, spacious, clean, well equipped and comfortable. Shopping centre across the road.
Partner
6/10
Pleasant
06 Jun 2023
Kelvin
Very boring architecture , no view , felt as though we were incarcerated
Leisure Partner
10/10
Exceptional
04 Jun 2023
Jasmin
My booking was last minute and all the regular properties I stay at were booked out, so I didn’t really have much of a choice for accommodation. This particular property wouldn’t have normally been something I’d choose. I must say that I was pleasantly surprised and this property exceeded my expectations. I will definitely stay here again. Convenient location.
Leisure Self
4/10
Poor
08 May 2023
Brooke
I didn’t like the bathroom - it leaked and flooded the floor and bath mat
Leisure Partner
8/10
Excellent
09 Apr 2023
Nicole
Nice property in a good location. Walking distance to The Strand and many local interests.

My only issue was with the washing machine - you had to hold the door shut to complete the cycle and being Easter there were no staff to report this to when I was at the property.
Leisure Self
10/10
Exceptional
12 Mar 2023
Eugene
Internal room SAFE; adjustable room aircon; nice bed; clean throughout; nice saltwater pool.
Leisure Self
10/10
Exceptional
07 Jan 2023
Tiffany
Roomy and modern. Beds were incredibly comfortable.
Leisure Family
10/10
Exceptional
02 Jan 2023
Anna

Recommend

Excellent stay - couldn’t fault it. Room was spacious and cozy
Friends_and_family Family
10/10
Exceptional
22 Nov 2022
simon
Nice clean property, spacious rooms and great location
Leisure Partner
10/10
Exceptional
13 Nov 2022
Karen
Water from the shower ran out over the floor
Leisure Partner
8/10
Excellent
31 Oct 2022
Colin
Hotel well located near beach & shops & CBD
Nice spacious room.

Should have ordered room with a view on beach side of complex.
TV poor condition needs replacing
Leisure Family
10/10
Exceptional
16 Oct 2022
Mick
Great staff extremely helpful
Leisure Partner
8/10
Excellent
06 Oct 2022
James
Janelle on reception was most welcoming. Room was clean and decent size.
Leisure
10/10
Exceptional
05 Oct 2022
Craig

Our next holiday

A great spot to stay in Townsville with very convenient access to all the activities on the Strand.
Friends_and_family Family
10/10
Exceptional
16 Sep 2022
Clayton
Great area, quiet, spacious. I would recommend this property to others.
Leisure Family
8/10
Excellent
31 Aug 2022
Neil
Very friendly and helpful staff. Room nice without being amazing, did exactly what we needed
Leisure Partner
10/10
Exceptional
14 Aug 2022
Daniel
Walking distance to most shops
Leisure Family
10/10
Exceptional
04 Jul 2022
adrian

Excellent

Great stay. Neat and clean and good facilities in the apartment. Very good location. Staff were super helpful, well beyond the norm. Excellent all round.
Partner
10/10
Exceptional
17 Dec 2021
Sharon
Love the location, the spaciousness and cleanliness
Leisure Family
10/10
Exceptional
30 Nov 2021
Thanh
No
Leisure Self
10/10
Exceptional
28 Nov 2021
Patrick
It was close to all the shops on the strand great location
Leisure Self
4/10
Poor
13 Oct 2021
Verified traveler

Not worth the price

Was not given codes for a late checkin despite requesting them mid morning. Dishwasher didn’t work, TV had terrible pixelation and premier room balcony view of the wall of the building behind is not value for money
Business Partner
6/10
Pleasant
01 Oct 2021
Annick
Cleanliness of the unit wasn’t the best
Leisure Family
10/10
Exceptional
11 Sep 2021
Tamika
I like it’s convenient location to the beach and Queens Park.
Leisure Partner
4/10
Poor
22 Jul 2021
Sue

First and last stay

Disappointed not worth the amount paid for room. Stayed in 3 bed apartment, beds very hard not comfortable, had issues with TV and parking spaces very narrow. Shopping centre across the road and easy walk to The Strand.
Friends_and_family Family
10/10
Exceptional
19 Jul 2021
Verified traveler
The staff was very accommodating to all our needs
Leisure Family
8/10
Excellent
18 Jul 2021
Verified traveler
Cleanliness not great. Hallway smelt bad. Carpets very dirty in room
Leisure Family
10/10
Exceptional
17 Jul 2021
Verified traveler

Highly Recommend

Good facility, close to the strand. Would stay here again.
Partner
10/10
Exceptional
06 Jul 2021
grant

Great location

A nice room situated in close walking distance to restaurants and The Strand.
Partner
8/10
Excellent
28 Jun 2021
Verified traveler
Comfortable and great service
Business_and_leisure Self
2/10
Poor
28 Jun 2021
Verified traveler
The staff are very nice and helpful. The room had a running smell and aircon had mould throughout it. Carpets and curtains needed cleaning professionally to remove stains. Hair was found throughout the bathroom. Staff were very helpful and found alternative accommodation for remainder of our stay.
Leisure Family
2/10
Poor
27 May 2021
Verified traveler
Room was mediocre bed was a disgrace
Leisure Self
10/10
Exceptional
26 Mar 2021
Carol

Great Apartment and location.

Nice, spacious and comfortable apartment. Secure undercover parking. Great location for the Strand. Would definitely recommend.
Partner
10/10
Exceptional
01 Feb 2021
Brooke

Awesome Aparment townsville

Modern apartment lots of space, full kitchen, huge area, undercover parking. Would stay again
Self
10/10
Exceptional
02 Jan 2021
Rob
Clean and fresh looking rooms. Staff were friendly and informative as we arrived outside of office hours. Hotel was close to Strand and restaurants and was a pleasant place to stay.
Leisure Family
6/10
Pleasant
01 Jan 2021
Verified traveler

Great location, disappointing level of cleanliness

The cleanliness of the room was disappointing and below standard compared to other Quest hotels we have stayed at in the past. There was a used hand towel on the bedhead, piece of noodle on the carpet, crumbs on all the dining chairs, sticky tables, and dirty dishes in the cupboards. The toilet bowl was also dirty. The foldout couch was prepared for us, which was great, but we found several loose strands of hair all over the sheets and pillows. It was not what we expected from a Quest hotel and although we loved the swimming pool and convenient location of the hotel, we would not feel comfortable staying there when we return to Townsville again.
Friends_and_family Family
10/10
Exceptional
18 Dec 2020
Verified traveler
This hotel is a clean and very modern place to stay. It’s location is second to none being an easy walk to the beautiful Townsville Strand. Great size rooms with modern cooling facilities. The hotel also boasts a pool and bbq facilities as well. We really enjoyed our stay here.
Leisure Partner
10/10
Exceptional
12 Dec 2020
Jen
Very welcoming and friendly receptionist. Check in was easy and uch earlier than other places,
Leisure Partner
10/10
Exceptional
16 Aug 2020
Verified traveler
Great location and very convenient to local shopping precinct. Perfect walking distance to the strand and all it has to offer.
Friends_and_family Partner
10/10
Exceptional
12 Aug 2020
Verified traveler
Clean, safe, great location and fantastic and friendly team.
Business
10/10
Exceptional
09 Aug 2020
Verified traveler
Clean, spacious and practical accommodation in a convenient location.
Friends_and_family Family
10/10
Exceptional
08 Mar 2020
Verified traveler
clean, comfortable rooms, friendly and professional service
Friends_and_family Partner
10/10
Exceptional
02 Jan 2020
Verified traveler
Great service. Lady in reception (Tammy?) was very helpful.
Checking in was hassle free which is a blessing after a 9hr drive. And the apartment was very clean which always helps as well!
Business Self
10/10
Exceptional
30 Dec 2019
Kathleen

Excellent accommodation

Excellent location close enough to shops and restaurants but also quiet enough for a good night's rest. The unit was spacious and well equipped - we had everything we needed for a comfortable stay, like a home away from home. Staff were just lovely, friendly and helpful, we were made to feel very welcome.
Partner
8/10
Excellent
29 Dec 2019
Lynette
This hotel is well situated. The beds are good and the apartment well equipped. There is no free wi-fi. The two bedroom apartments are comfortable but unfortunately only have a view of another building
Friends_and_family Family
6/10
Pleasant
19 Aug 2019
LMK
Water pipes/plumbing quite noisy, however, got relocated to the top floor when we notified staff. King bed not very comfortable. Staff very helpful and friendly.
Friends_and_family Partner
8/10
Excellent
09 Aug 2019
Verified traveler
Friendly staff ... very quite which was wonderful. Easy check in and check out.
Business Family
10/10
Exceptional
08 Aug 2019
Verified traveler
the staff are amazing very friendly and helpful. The rooms are very clean and comfortable. Great location close to everything. Will definatly stay again when in Townsville
Business_and_leisure Partner
10/10
Exceptional
04 Jul 2019
Verified traveler
Great location, being close to The Strand, lots of restaurants to choose from, could walk across the road to do your shopping, and only a short walk into the city. The staff are also very friendly and helpful.
Family
10/10
Exceptional
29 Jun 2019
Verified traveler
Friendly receptionist! Clean and tidy rooms, comfortable bed, quiet surroundings.
Friends_and_family Partner
8/10
Excellent
28 Jun 2019
Coleen
Brand new comfortable rooms in a quiet location close to restaurants and shops if needed. Check in and check was quick and easy.
10/10
Exceptional
27 Jun 2019
Verified traveler
Position was excellent with really lovely restaurants within walking distance , staff very helpful
Friends_and_family Partner
8/10
Excellent
23 Jun 2019
Verified traveler
Room layout was very convenient for young families
Friends_and_family Family_with_children
10/10
Exceptional
25 May 2019
Julie

North Queensland trip best apartment

Blair and I have come from Cairns, Port Douglas to Townsville and this has been the best apartment to date. Clean, modern and close to all amenities. We walked everywhere even though we had a car as the apartment was so central. Recom
Partner

Location & surroundings

Quest Townsville on Eyre
Corner Eyre and Leichardt Streets, Townsville, Australia

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Quest Townsville on Eyre

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