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Oaks Townsville Hotel

Townsville - QLD · Australia

81 Palmer Street, . .View location

8.8/10Excellent1,611 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition8.6/108.6
Location8.2/108.2
Neighborhood8.0/108.0
Value8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Oaks Townsville Hotel

Townsville hotels come no more spacious, affordable and comfortable than Oaks Townsville Metropole Hotel, making it the perfect Townsville holiday apartment choice for those wanting to make the most of this exciting coastal city with prime access to local attractions, and the comfort of fully serviced and spacious apartment living.

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Located in Townsville (South Townsville), Oaks Townsville Hotel is a 4-minute walk from Maritime Museum of Townsville and 12 minutes by foot from Perc Tucker Regional Gallery. This luxury aparthotel is 1.2 mi (1.9 km) from Cultural Centre Townsville and 1.2 mi (2 km) from Museum of Tropical Queensland.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include phones, as well as desks and microwaves.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: AUD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Maritime Museum of Townsville 0.3 km / 0.2 mi
Cotters Market 0.9 km / 0.6 mi
Perc Tucker Regional Gallery 1 km / 0.6 mi
Museum of Tropical Queensland 1.4 km / 0.9 mi
Cultural Centre Townsville 1.5 km / 0.9 mi
ReefHQ 1.5 km / 0.9 mi
Catholic Diocese of Townsville 1.7 km / 1.1 mi
Castle Hill 1.8 km / 1.1 mi
The Strand Beach 1.9 km / 1.2 mi
The Strand 1.9 km / 1.2 mi
Magnetic Island Ferry Terminal 1.9 km / 1.2 mi
Queensland Country Bank Stadium 2 km / 1.3 mi
Strand Waterpark 2.1 km / 1.3 mi
The Strand 2.2 km / 1.4 mi
Queens Gardens 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • Number of floors (main building): 11
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
Show 28 more facilities & services
  • Beach
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Game room
  • Pub
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Oaks Townsville Hotel

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 94 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable5 photos

    Oaks Townsville Hotel

    APARTMENT TWO BEDROOMS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    94 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • TV
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Dining Area
    • Clothes Dryer: 1
    • Electric Kettle: 1
    • Balcony
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST-1
    STUDIO STANDARDPhoto unavailable10 photos

    Oaks Townsville Hotel

    STUDIO STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Cable TV
    • Desk
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Washing machine
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST-2
    STUDIO STANDARDPhoto unavailable5 photos

    Oaks Townsville Hotel

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-2

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Electric Kettle: 1
    • Clothes Dryer: 1
    • Dining Area
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 47 m²STU.ST
    STUDIO STANDARDPhoto unavailable3 photos

    Oaks Townsville Hotel

    STUDIO STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Kitchenette
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Dining Area
    • Clothes Dryer: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING BED TWO BEDROOMSQUADRUPLE • KING BED TWO BEDROOMSQUA.B2-KG

    Photos are not available for this room type.

    Oaks Townsville Hotel

    QUADRUPLE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Oaks Townsville Hotel

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Oaks Townsville Hotel

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDROOMSSTUDIO • TWO BEDROOMSSTU.B2

    Photos are not available for this room type.

    Oaks Townsville Hotel

    STUDIO TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO MOUNTAIN VIEWSTUDIO • MOUNTAIN VIEWSTU.VN

    Photos are not available for this room type.

    Oaks Townsville Hotel

    STUDIO MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Oaks Townsville Hotel

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-3

    Photos are not available for this room type.

    Oaks Townsville Hotel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Oaks Townsville Hotel

8.8
Excellent
1,611 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.2 /10
Neighborhood
8.0 /10
Value
8.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Anna
Very nice. Great location. Close to everything.
8/10
Excellent
13 Jul 2026
Rebecca
Great location and grest amenities Pete kitchen & laundry in rooms and car parking
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Kylie
Staff were helpful and friendly with the check in process.
Partner
10/10
Exceptional
22 Jun 2026
David
Fantastic would not stay anywhere else
Self
8/10
Excellent
22 Jun 2026
Sharon
Great location and views.
Partner
10/10
Exceptional
21 Jun 2026
Annalisa
Great lovely stay favourite place in town
Very comfortable and clean, lovely friendly staff
10/10
Exceptional
20 Jun 2026
David
kk
10/10
Exceptional
17 Jun 2026
David
very good
4/10
Poor
31 May 2026
Gagan
Rang hotel 3 times to get two single beds and not a queen
10/10
Exceptional
25 May 2026
David
tv
google acc

Netflix or any other apps
hard to work out or do
ani stay all over an never have hassle
10/10
Exceptional
18 May 2026
Tania
Modern, spacious and well-appointed studio with awesome little kitchenette with full fridge and washing machine and drier too. Loved the location on Palmer Street with lovely Metrople pub at the front and heaps of other bars, pubs and restaurants in short walking distance. About 20 minute walk to stadium. Highly Recommend.
Partner
8/10
Excellent
16 May 2026
Michelle
Nice view from balcony
Friends_and_family Family
10/10
Exceptional
11 May 2026
Annalisa
The view the bed the friendliness of the staff the location and the options nearby, everything was great
Partner
10/10
Exceptional
09 May 2026
Mika
Nice spot, good price
Self
8/10
Excellent
08 May 2026
Linda
Reasonably good , noisy during afternoon with drills being used in building noise echoing..
Fire alarm test not long after checkin ..
Partner
10/10
Exceptional
07 May 2026
Rodney
Well appointed room and facilities.
Self
8/10
Excellent
06 May 2026
Jia Hui Jilina
The apartment is a little tad old. Can do with some upgrade works. The chair in the room has leather tearing and the toilet bowl was leaking water.
Self
10/10
Exceptional
26 Apr 2026
Arden
Nice and clean, room size was great and location was nice and close to everything
Self
10/10
Exceptional
25 Apr 2026
Kirilee
The only item i would add would be a lid for the frypan to reduce splatter & steam
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
Gabriel
Room was nice and clean, Easy check in process. Staff was great. Thank you Oaks Townsville 👌
Friends
10/10
Exceptional
22 Apr 2026
Sadia
Every single time I stayed there its being a beautiful memory. Though I felt the price a bit high.
Will definitely keep staying there.,
Thank you so very much for the beautiful stay.
Thanks again. The staff is so wonderful too.
Thank you staff.
Self
8/10
Excellent
16 Apr 2026
Peta
Great stay
Partner
8/10
Excellent
10 Apr 2026
Charles
Overall, my stay at Oaks Townsville was a wonderful experience. The hotel itself was excellent in every way — the rooms, the facilities, the cleanliness, and the general atmosphere were all top-notch. I truly have no complaints about the hotel itself.

However, my experience took a turn during dinner last night. One of the waiters (wearing a blue and white coloured shirt) was noticeably condescending in his manner and seemed to make little effort to be kind or courteous to guests. It was disappointing, especially after such a great stay up to that point.
8/10
Excellent
15 Mar 2026
Dartagnan
Amazing location, view was beautiful, great restaurant out the front. Will definitely be back.
6/10
Pleasant
20 Feb 2026
Joanna
Hard to believe the furniture inside the room is in such a poor status. Not sure where the pride of the hotel !
Self
8/10
Excellent
14 Feb 2026
John
Clean
Business
10/10
Exceptional
11 Jan 2026
Emma
Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!
Friends_and_family Friends
10/10
Exceptional
30 Dec 2025
Brett
As always great stay. Clean room. Great staff.
Leisure Self
4/10
Poor
26 Dec 2025
Grant
Very tired room. Furniture broken and the room smelt mouldy.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Roy
Love staying at Oaks
Leisure Self
10/10
Exceptional
09 Dec 2025
luke
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
8/10
Excellent
29 Nov 2025
Darren
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Business
8/10
Excellent
26 Nov 2025
Darren
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Business
8/10
Excellent
24 Nov 2025
Terry
House keeping & maintenance need improvement
Partner
8/10
Excellent
17 Nov 2025
jeeni
perfect
Leisure Family
8/10
Excellent
14 Nov 2025
Darren
Room was clean and tidy. Staff were pleasant.

Thought the area was average until we went out Friday night and found it was the place to be. Great spot.

Toilet flush button got jammed a couple of times but okay.

Please could someone get low fat milk; my wife says most people drink it now. Long life is pretty awful but tolerable (just) for an overnighter but anything longer…..

The ice tray was broken in half in Room 804A, so should be replaced. Probably for about $3.
Leisure Partner
8/10
Excellent
03 Nov 2025
Lauren
The room was great, and the staff was wonderful. The internet was not working well at all. It was difficult to connect, and then when we did, it would constantly buffer or kick us off.
Leisure Family
8/10
Excellent
30 Oct 2025
Robyn
East check in. Room well equipped for size of room. Small verandah, but not pleasant on verandah with air con blowing and mostly only rooftop views on 3rd floor.
Cooking facilities and washer dryer.
Everything clean.
Partner
8/10
Excellent
29 Oct 2025
Rodney
Have stayed here before and overall very good. However this time there were issues with communication. I had arrange the night before to allow me to go into an unused clean room early when I arrived so that I could change into work clothes and leave luggage. When I arrived none were available! However they allowed me to use the gym to change. On the second day I returned to the room at about 2.30pm and it hadn't been serviced.
Business
10/10
Exceptional
25 Oct 2025
Clinton
Parking was tight but service and accommodation was excellent
Business Self
8/10
Excellent
09 Oct 2025
Michael
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Casilda
Loved that it had a mini stove. The other places I stayed at only had a microwave.
Partner
10/10
Exceptional
29 Sep 2025
Jessica
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Leisure Partner
8/10
Excellent
22 Sep 2025
Suzanne
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Leisure Partner
10/10
Exceptional
14 Sep 2025
Shelby

Very accommodating

Caitlin at front desk reception was so accommodating . We needed an early check in and she made it happen with a smile. We were so grateful. We will be back for sure.
Partner
8/10
Excellent
14 Sep 2025
Beth
a good stay with many amenities...pleasantly surprised @ no. of whitegoods in the room. clean & presentable.
8/10
Excellent
13 Sep 2025
Susan
Comfortable friendly
Leisure Family
10/10
Exceptional
08 Sep 2025
Linda
Very nice relaxing accommodation meals are good
Leisure Partner
6/10
Pleasant
02 Sep 2025
Matthew
Check in staff very welcoming
6/10
Pleasant
25 Aug 2025
Vicky
Once checked in which went smooth we went to our room and the room had a disgusting smell, I would describe as rotten BO. We went out to dinner and only slept there with balcony door open for fresh air
Partner
10/10
Exceptional
20 Aug 2025
Martin

Enjoyed my stay

I was very impressed with the hotel and its location. I hadn't been to that area of Townsville before and found it the ideal location as was situated near the water and a short walk to the city. The hotel itself had many amenities that I hadn't expected. I was a bit disappointed that I was only there for one night,
Business
8/10
Excellent
14 Aug 2025
Shelby

Only one issue

Early check in was arranged very easily for my partner coming off night shift. Consistently reasonably priced.
Only complaint was that cleaner entered the room early and before we had checked out. My partner was still sleeping. She then got angry and stated slamming doors and making lots jot noise in the hallway when told that there was still 1.5 hours until check out.
Otherwise the stay was great.
Partner
10/10
Exceptional
13 Aug 2025
Barbara
Always good to return to a favourite hotel which is accessible, quiet, familiar and safe.
Leisure Partner
8/10
Excellent
13 Aug 2025
Angelo

Not working later

Could not access any online programs kept saying try again later.
Self
10/10
Exceptional
07 Aug 2025
Luke
I was very happy with everything about the place I will be back for another stay very soon
8/10
Excellent
04 Aug 2025
Ben
Great place, good value.
8/10
Excellent
17 Jul 2025
Steven
Central
10/10
Exceptional
13 Jul 2025
VIVIENNE TIOMAI
The room was spacious and lovely set up with kitchenette washer and dryer, also a balcony which is a plus had all the features we love including Foxtel, no need for soap they have all the dispenser solutions available even lotion it smells amazing. I will be back
Leisure Family
10/10
Exceptional
06 Jul 2025
Narelle
Great location!
Leisure Partner
6/10
Pleasant
29 Jun 2025
Brian
Not easy to find the reception on arrival as it is’ hidden’ at the back of the Metropole Pub, the room could have been cleaned properly, the balcony and its very basic furniture were covered in dust. The range hood doesn’t work and needs a good cleaning as well. The unit has a bathroom which is purposed built for people with a disability or mobility issues which makes it a little unpractical for people without disability.
Leisure Friends
6/10
Pleasant
26 Jun 2025
Ian
Nice view
Business Partner
10/10
Exceptional
22 Jun 2025
olivia
I liked the property because its quite and private love staying there
10/10
Exceptional
14 Jun 2025
James
All was great
6/10
Pleasant
05 Jun 2025
Linda
If you stay two nights on two separate bookings that is told on check in and second night paid for at counter .on arrival . you shouldn’t recieve a knock at door at 910 am asking if your checking out .. and you are not .. but shown list that I was .. office communication poor .. a request was made on second booking but … paid premium price .. stayed here several times .. last two times have not been great service ..
Leisure Family
10/10
Exceptional
25 May 2025
Olivia
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Leisure Self
10/10
Exceptional
24 May 2025
Linda
Friendly staff , well appointed units
Leisure Self
8/10
Excellent
22 May 2025
Barbara
Clean, quiet. Table and bedside table definitely in need of replacing.
Leisure Partner
10/10
Exceptional
28 Apr 2025
Kirsten
Comfortable, Quite and great location
Business Partner
10/10
Exceptional
13 Apr 2025
Robin

Great location and good value for money.

Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Partner
8/10
Excellent
09 Apr 2025
Shelby

Comfortable and decent value

Was comfortable and good value for money comparatively. Interior is looking a bit dated. Only given one key card I realised when I got to the room, however there was two of us staying. Yeah I could have asked for another one, but if you book for two, I feel like you should be offered two.
Partner
10/10
Exceptional
01 Apr 2025
Sandra

Perfect Room!

Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Partner
10/10
Exceptional
07 Mar 2025
Ken
Great view from city facing balcony
Leisure Partner
8/10
Excellent
31 Dec 2024
Belinda and Marty
As always, excellent staff and very easy check in. Overall really clean and safe feeling, but this room was looking a little run down. Would recommend to others.
10/10
Exceptional
14 Dec 2024
Christian
Neat and tidy
10/10
Exceptional
01 Dec 2024
Paul
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Leisure Family
10/10
Exceptional
24 Nov 2024
Philippa
Need to update TV 📺 as it was so hard to turn on. Was told to press red button on right side, without a torch 🔦 very hard to find red button.
Leisure Family
8/10
Excellent
16 Nov 2024
Matt
Restaurant downstairs was great. Property was boring
Business Self
10/10
Exceptional
14 Nov 2024
Monica
Comfortable bed.
10/10
Exceptional
25 Oct 2024
Verified traveler

Return stay.

Very clean and comfortable room with all amenities.
Partner
6/10
Pleasant
22 Oct 2024
Andrew
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Business Self
8/10
Excellent
22 Oct 2024
Andrew
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Business Self
2/10
Poor
09 Oct 2024
robert
smelly room, dirty bathroom ,torn ripped carpet
10/10
Exceptional
05 Oct 2024
Diane

Nice

Great place the new pub out front makes it even more convenient
Business
10/10
Exceptional
20 Sep 2024
Kara
The deluxe rooms were very pleasing for our accommodation
Leisure Family
8/10
Excellent
14 Sep 2024
Sue
11th floor views amazing.
Free upgrade is much appreciated.
Great amenities in the room.
Light switch for ensuite in weird place.
Leisure Partner
8/10
Excellent
05 Sep 2024
Nita
Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated
Leisure Partner
10/10
Exceptional
03 Sep 2024
PHILIP
Staff in reception was very helpful
Leisure
8/10
Excellent
15 Aug 2024
Peter
The view was amazing
10/10
Exceptional
10 Aug 2024
Alex
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Leisure Partner
10/10
Exceptional
06 Aug 2024
Grant
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
10/10
Exceptional
05 Aug 2024
Penny
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Leisure Family
10/10
Exceptional
28 Jul 2024
Jason
Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small
Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise
Leisure Partner
10/10
Exceptional
27 Jul 2024
Kathi
Feeling welcomed and safe
Leisure Partner
10/10
Exceptional
24 Jul 2024
Anne-Marie

Townsville stopover

Close to restaurants, hotels and country bank stadium. Friendly efficient staff, highly recommend this hotel
Partner
8/10
Excellent
28 Jun 2024
Barbara
Great location. Hotel attached. Close dining options.
Leisure Family
6/10
Pleasant
28 Jun 2024
Brian
FOR THE PRICE OF THE ROOM ($599) IT WAS NO WHERE NEAR WORTH IT.
10/10
Exceptional
19 Jun 2024
Darren
Very comfortable and walkable distance to restaurants and shops!
Business
10/10
Exceptional
16 Jun 2024
Matthew
The view was excellent, the apartment was relaxing and pleasant
Leisure Self
8/10
Excellent
13 Jun 2024
eden
Good stay
8/10
Excellent
29 May 2024
Rodney
The position of the place and walking distance to different areas. Easy parking and great food and drinks right there as well.
Leisure Partner

Location & surroundings

Oaks Townsville Hotel
81 Palmer Street, . ., Townsville, Australia

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Oaks Townsville Hotel

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