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MainStay Suites Townsville
Townsville - QLD · Australia
30-34 Palmer Street, 30-34View location
8.8/10Excellent448 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort9.0/10 9.0
Condition8.4/10 8.4
Location6.0/10 6.0
Neighborhood9.0/10 9.0
Value8.2/10 8.2
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About MainStay Suites Townsville
Enjoy the outdoor pool and garden views at this conveniently located aparthotel. The 140 air-conditioned rooms have private balconies, refrigerators, LCD TVs, microwaves, desks, and free Wi-Fi. Guests can also take advantage of dry cleaning/laundry services, luggage storage, and assistance with tours and tickets.
Parking is Limited and incurs a fee. Located in the heart of Townsville, the hotel is a short drive from Castle Hill, the Magnetic Island Ferry Terminal, Strand Park, and the Queensland Country Bank Stadium.
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In the heart of Townsville, MainStay Suites Townsville is within a 5-minute drive of Castle Hill and Magnetic Island Ferry Terminal. This aparthotel is 1.4 mi (2.3 km) from Strand Park and 1.4 mi (2.3 km) from Queensland Country Bank Stadium.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided on request.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
9:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 20
Pet max weight (per pet) in lb is 44
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Pet deposit: AUD 100.00 per stay
- Pet fee: AUD 350 per accommodation, per stay
- Service animals are exempt from fees
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 55 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Maritime Museum of Townsville
0.2 km / 0.1 mi
Cotters Market
0.5 km / 0.3 mi
Perc Tucker Regional Gallery
0.5 km / 0.3 mi
Museum of Tropical Queensland
1 km / 0.6 mi
Cultural Centre Townsville
1 km / 0.6 mi
ReefHQ
1.1 km / 0.7 mi
Queensland Country Bank Stadium
1.2 km / 0.7 mi
Catholic Diocese of Townsville
1.2 km / 0.7 mi
Castle Hill
1.3 km / 0.8 mi
The Strand Beach
1.4 km / 0.9 mi
Magnetic Island Ferry Terminal
1.5 km / 0.9 mi
The Strand
1.5 km / 0.9 mi
Strand Waterpark
1.6 km / 1 mi
Queens Gardens
1.8 km / 1.1 mi
The Strand
1.8 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 140
- Number of floors (main building): 9
- Apartments
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
Show 21 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fiExtra charge
- Secure parking
- Laundry service
- Launderette
- Hotel safe
- Lift accessExtra charge
- Garden
- GymExtra charge
- Restaurant
- Highchairs
- Banquet hall
- Conference room
- Business centre
- Spa centre
- Breakfast
- Picnic
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SUITE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE KING BED NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-7
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
DOUBLE Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-7
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMainStay Suites Townsville
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about MainStay Suites Townsville
100
reviews shown
Kerrie
Great friendly pl
Wayne
Room was very very basic. Certainly not the 4 stars it’s rated. From my observation apartments are mainly used as FIFO accommodation rather than hotel stays.
Although advertised with available parking there was no spaces available so we had to park the hire car on the street. Luckily there was street parking nearby. Shower had been cleaned but had a large amount of pubic hair in it which we washed out.
Location was good. Staff were lovely. Room served its purpose.
Although advertised with available parking there was no spaces available so we had to park the hire car on the street. Luckily there was street parking nearby. Shower had been cleaned but had a large amount of pubic hair in it which we washed out.
Location was good. Staff were lovely. Room served its purpose.
Sacha
Clean room, staff are friendly and helpful
Tyarna
I would not recommend this hotel based on my recent stay. For the price, it is very outdated, other hotels in the same location are much nicer and charge a similar rate.
The biggest concern was the lack of security. The same key unlocks the gate, the main entrance, and every single hotel room. We tested (with another guest’s consent), and our keys could open each other’s rooms. On top of this, there is no internal lock or latch in the room, meaning you cannot secure the door from inside the room. This is extremely unsafe, especially when traveling with children.
Cleanliness was also an issue. The room had clearly not been properly cleaned (I have several photos as evidence). The bathroom was in poor condition – when I turned the shower on, a leak in the silicone seal caused water to flow directly onto the bathroom floor.
I booked a king-size bed, and during confirmation was asked if I preferred a king or two singles. I said either was fine, but was instead given a double bed, which was disappointing.
Finally, both my child and I woke up covered in bites, which raises serious concerns about hygiene and pest control.
Overall, this hotel was far below standard in terms of safety, cleanliness, and comfort. I would strongly advise booking elsewhere.
The biggest concern was the lack of security. The same key unlocks the gate, the main entrance, and every single hotel room. We tested (with another guest’s consent), and our keys could open each other’s rooms. On top of this, there is no internal lock or latch in the room, meaning you cannot secure the door from inside the room. This is extremely unsafe, especially when traveling with children.
Cleanliness was also an issue. The room had clearly not been properly cleaned (I have several photos as evidence). The bathroom was in poor condition – when I turned the shower on, a leak in the silicone seal caused water to flow directly onto the bathroom floor.
I booked a king-size bed, and during confirmation was asked if I preferred a king or two singles. I said either was fine, but was instead given a double bed, which was disappointing.
Finally, both my child and I woke up covered in bites, which raises serious concerns about hygiene and pest control.
Overall, this hotel was far below standard in terms of safety, cleanliness, and comfort. I would strongly advise booking elsewhere.
Dragan
It was very good, the location is superb
Graham
The staff were friendly and helpful
But didn’t like we had to pay for parking couldn’t get any channels from 9 or 10 and a little disappointed that they didn’t have a king size bed
But didn’t like we had to pay for parking couldn’t get any channels from 9 or 10 and a little disappointed that they didn’t have a king size bed
Matt
Toilet wouldn't flush. Cleanliness of the bathroom was quite ordinary. Cut my toe on a shard of glass that had clearly been broken by the previous resident and not cleaned up appropriately by housekeeping. Overall, a good location, central to the Townsville CBD but will not stay at this property again.
Catherine
Great location. But the price of Secure parking cost more than parking in the airport Townsville. One night parking at $25 is more than a day at the airport townscille
Gary
Onsite parking was secure and easily accessible to rooms.
Close to shops and strand.
Close to shops and strand.
Erica
Great location, across road from restaurants
Ben
Convenient ideal spot
Nathan
Facility clean and well maintained. Location was perfect for walking to entertainment a stadium. Plenty of restaurant options on street. Room was well presented and quiet.
Detlef
Found hair in bed; bed had apparently not been made with new sheets; informed manager in morning and via email. No response. We would want our money back
David
The facilities were good but there was some mould in the bathroom
David
Great location to CBD
Denise
Peace and quiet
Jane
try elsewhere
My Hotels account said i would get free parking but it was $25 a day. Staff extremely inflexible and rude. No daily servicing of rooms. Building noisy especially Saturday nights. Very expensive for a small, unserviced room.
cam
Cleaner furniture on council pick up
Dirty sofa - you would not sit on it
Noisy -lift is really noisy and walls thin
King bed is a double
Noisy -lift is really noisy and walls thin
King bed is a double
Hugh
Friendly staff nothing was a problem, great location 👍 so many options for a meal with restaurants and pubs up and down the street. A short stroll took you to the football stadium, or the city, honestly everything was so convenient it was the perfect stay.
Gary
Close to food, clean and very relaxing, the only downside is you have to pay extra for the parking but I will definitely be going back
Kylie
Staff very friendly. Room well presented & great location. Some minor things could do with an update (shower head & soap holder). Was a bit disappointed that the air con was not on to keep room cool for our arrival, middle of summer & very hot! Also fridge turned down to zero so was very hot also & had to turn up to keep our water & milk cool. Thought these items could have been left on for our arrival as had prepaid in full.
Petrina
The customer service is second to none - Thanks Erin & Racheal
greg
You had a spare room at short notice
Matthew
Great location for a visit to watch the Cowboys!! Plenty of places nearby for a feed and a drink.
Tracey
Location and property was great. However the lady on reception was rude. What a shame, I had to ask three times where to park, she answered very rude and abrupt. After travelling all afternoon what a big let down. I asked because we needed the handicap park. She didn’t care at all. Then told me was had to pay the 100 and would get it back if I didn’t make a mess and live like a rockstar
Tracey
Location and apartment was great. The spa bath didn’t work which was disappointing. The lady on the front reception was rude and unhelpful. I had to ask three times where I could park. Which was a shame as we had travelled all afternoon to get to townsville
Susan
Easy to get to and ability to walk to the mall
Lee
Room smelt like cigarettes had to leave door to balcony open all night and air conditioning on all night just to get some sleep seems to be in the bed clothing
Kirsty
Hotels.com and reception listing different hours
This is my second time staying at the hotel. I had to change the booking the day of check in and Faye was very pleasant and kindly changed the dates without charging 1 night cancellation fee as per their hotels.com policy.
I arrived after hours on Saturday and had received a text earlier in the day with a lock box code to access keys. Easy to find and get into the room.
The beds are firm, old furniture and I usually sleep on the sofa for comfort. The kitchen is well equiped for most meals if cooking, great views of the marina and little noise over the weekend.
After checking reception hours in the app; Sunday morning I waited at reception to make payment for the room, however after 20 mins the counter had not opened although the on-site staff were making calls in regards to guests, when I interrupted I was informed reception is closed Sunday’s and there is signs everywhere stating this.
Honestly, there is many signs and I didn’t think to double check the listing had updated hours. Hotels.com have only had incorrect details once in 7 years I’ve been using the booking platform.
Overall aligned corporate residences is a great location if you don’t mind the hard mattress.
I arrived after hours on Saturday and had received a text earlier in the day with a lock box code to access keys. Easy to find and get into the room.
The beds are firm, old furniture and I usually sleep on the sofa for comfort. The kitchen is well equiped for most meals if cooking, great views of the marina and little noise over the weekend.
After checking reception hours in the app; Sunday morning I waited at reception to make payment for the room, however after 20 mins the counter had not opened although the on-site staff were making calls in regards to guests, when I interrupted I was informed reception is closed Sunday’s and there is signs everywhere stating this.
Honestly, there is many signs and I didn’t think to double check the listing had updated hours. Hotels.com have only had incorrect details once in 7 years I’ve been using the booking platform.
Overall aligned corporate residences is a great location if you don’t mind the hard mattress.
Rebecca
Friendly service and location was great
Lindra
We could have a cigarette on the balcony
Tajna
The rooms were not very clean same as the pool it was full of bugs. Staff was hardly available and when they were they weren't very helpful.Overall we were very disappointed with our accommodation.
kathy
Wow what a view!
Fantastic position as it’s close to everything. Lots of eating places and a short walk to the river waterfront. The room had everything needed and a great view over the marina. The bed was very comfy. Only negative point is the way the shower is set up. It is a very difficult/dangerous step up and over the high bath into the shower. I can imagine how hard it would be for the elderly, very young or any one with a disability.
Laura
Location was great, room size was good. Everything was in working order and even though we didn’t use parking there seemed to be plenty of it available. Plenty of eateries nearby. My only criticism was that I felt the size of the room and pricing would have justified a king bed and the pillows were like footballs. Fortunately there were bed cushions!
Sarah Jane
Spacious property with great view.
Nicholas
Had a great stay. All staff were very helpful. Great location.
Raimo
Beautiful weather and views. Shower facility was not good for older people high step to shower area (spa).
Verified traveler
Great views over the marina, the room was comfortable and relaxing
Easy walking to shops cafes and bars on Flinders St as well as Palmer Street
The busier end of Town is the Strand is 5 to 10 mins by car or 20 to 30 minute walk to the beachside or casino
Easy walking to shops cafes and bars on Flinders St as well as Palmer Street
The busier end of Town is the Strand is 5 to 10 mins by car or 20 to 30 minute walk to the beachside or casino
Verified traveler
Book in procedures were terrible. Said I would be sent a code for after hours book in- no code sent.
Joe
The staff were fruendly and the room was excellent
Ky-Leigh
Happy Stay
Our room was clean and comfortable, and in great location for local sport event, also within walking distance to local cafe and pubs. Staff were helpful and accomodating and pleasant to deal with.
Verified traveler
Clean, quiet and conveniently located with a lovely view. Comfortable bed.
Verified traveler
Absolutely loved this place, will definitely stay here again
Verified traveler
Very close to restaurants and take aways. Pool with spa.
Verified traveler
Secure off street parking provided free. The unit was very clean, the shower cubicle was large and easily accessible, the instructions given for check in outside of reception times was easily followed. I should of requested the rooms to be close to each other, they were on different floors
dale
Adequate
The location is excellent. Apartment was clean, if a little tired. Communication was functional but no critical and useful information was volunteered upon arrival. Things that a visitor might find useful. For the price would have expected more.
Kylie
Older building needing some love. Staff were the highlight, so accommodating, helpful and informative. A delight to deal with.
Brad
The staff were friendly and helpful...a nice pool...close to so many options for the dinner...with parking included...so do yourself a favour
Verified traveler
Amazing rooms. They are spacious and well cared for
Verified traveler
Jeffrey's communication skills is brilliant, the location is brilliant, the 2 rooms we had were fantastic. Highly recommend Quest..
Max
Great location. Spacious room.
Great location. Spacious room.
Verified traveler
great location for what we wanted to do. Close to the new stadium and easy walking
Sian
The room was clean. Accom was close to city centre
Verified traveler
Very serviceable and well located however the Palmer road area seems to be dying in terms of restaurants etc.
Verified traveler
Very clean, no complaints at all. Happy customers will book again
Tim
Good location, friendly staff and good service.
Katie
Pleasant surprise
Pleasantly surprised by this place. It has been an icon in Townsville for a long time, with views overlooking the Marina and River. The room was renovated tastefully and had the option of self catering. Door for connecting rooms great for family. Really enjoyed.
Michael
Alright
Room was as good as I expected. Pool area was disappointing. Handy to a number of dining & drinking options. Short walk to city, although very quiet there. A taxi ride to Strand where the best viewing, dining, etc options are. Desk staff were good.
Verified traveler
The whole process of making the booking, through to checkout was quick and efficient.The room was clean and well appointed and had a great view over the Marina
KEITH
Great venue in a central location.
We enjoyed our stay and having stayed here many times before are repeat customers. Great spot and located within an easy stroll to eateries on Palmer Street. We will be back again.
Verified traveler
Great location, friendly staff. Can not fault the place really. Rooms are new and clean, check in/out was quick and easy.
Verified traveler
Property is lovely & rooms are great. The customer service was fantastic
Verified traveler
This property was easy to find, parking was secure and the room spacious with a lovely view over the marina.
Janet
All the Above 👍👍👍
Max
Great Place To Stay
Perfect location and really friendly staff. The room was spotless and very comfortable
Helen
Great location
Excellent location with beautiful view. The room was lovely and clean with everything we needed and the staff were friendly and helpful.
Verified traveler
The view was sensational and within walking distance to the city centre and restaurants
Tristian
Definitely recommend!
Quest always gets my tick of approval to stay when I’m in Townsville! It’s clean, comfortable and the view from the rooms are amazing! The only downside is that my security deposit still hasn’t been placed back into my bank account and I checked out a week ago.
Verified traveler
The property is a good position and the staff were very friendly . I was upgraded on arrival which is always nice. However , I was a little disappointed with my room as it looked a bit dated and in need of an uplift . Also, I thought it would be a nice touch to have had a tv in my bedroom which most hotels offer - the one in the lounge I couldn’t get to work although I’m sure with some patience I could have . In short a reasonable hotel but not worth what I paid for the night.
Mikaela
I loved everything about the room except the pull out bed. It was very uncomfortable to sleep on and left me feeling sore after sleeping on it for two days
Verified traveler
The air conditioner was playing up so we were without an air conditioner for a night. There was not enough allocated parking so we had to park out on the street. The receptionist was not helpful. The last day/night they had a lot of young drunk people yelling, swearing, fighting and smashing glass in the complex. We got little to no sleep!
Verified traveler
Spacious and convenient. Well- located with all mod cons.
Hannah
Lovely place!
Only stayed for 1 night but was a lovely stay! We had a studio apartment and were pleasantly surprised when we walked in. It was lovely and just what we needed! Check in was easy and quick and the staff very helpful. Would definitely stay here again if returning to Townsville. Thanks!
Verified traveler
Handy location, well appointed and friendly staff.
Karen
Great room
Room and service was great. Just disappointed there was very little option for breakfast in the morning considering it’s located in a street full of restaurants
Andrew
Great value
One of the best rooms I’ve had at first looked large for the price and the bed was very very comfortable
The views are great
It’s so close to everything in town and very quiet
The staff I have no problem with a 5 star rating
The views are great
It’s so close to everything in town and very quiet
The staff I have no problem with a 5 star rating
Sean
The place was clean and in a handy area. Receptionist was very nice and helpful but but noisy from pub cross the road had live music and also air conditioning is quite loud could disturbing your sleep.
Andrew
Great bed
Comfortable room with the greatest bed had one of the best sleeps after being away for a long time
jane
Central and comfortable
Great little studio for two night work trip , overlooking boats in the harbour, and in the thick of Palmer St and it’s restaurants
Verified traveler
Great staff, very friendly and very informative at check in as well as prior.
Verified traveler
Very well laid out one bedroom apartment with adjoining room if needed. Full size fridge. Great location and beautiful view. Couldn't fault our stay.
Jennifer
Handy to restaurants & central to town
Comfortable stay in good location to town with good outlook over marina
Kimberley
Great 4 day get away with family
Great room, great service. We would all come back and stay again and recommend to anyone looking for accommodation in Townsville.
Nelliette
A pleasant stay....
One of the better hotels we've stayed at in Townsville .
Location a little out of the main CBD but within reasonable walking distance .
Good selection of restaurants in the area and a small convenience store.
Very friendly staff.
Comfortable bed and pillows.
Only complaint would be that for self catering purposes , there's only a microwave . That's ok for a night or two but not for a longer stay.
Location a little out of the main CBD but within reasonable walking distance .
Good selection of restaurants in the area and a small convenience store.
Very friendly staff.
Comfortable bed and pillows.
Only complaint would be that for self catering purposes , there's only a microwave . That's ok for a night or two but not for a longer stay.
Verified traveler
It was within walking distance of many bars and restaurants
ClintP
Nice views but overpriced
Travelled for business and despite booking fairly late, I can’t say the prices match the facilities. Staff were friendly, but I don’t think it’s great value for money
Greg
Great for a small group
Perfect set up for a small group of sports followers.
Verified traveler
After a really bad experience to start you guys pulled through!!! Thank you much appreciated!!
Greg
Excellent service and room but the pillows were too high for us ,cheers
Jeanette
Last room in Townsville!
Not knowing that 3 or 4 different events were happening in Townsville coinciding with our visit limited our choice of accommodation. Enjoyed the venue once we got our bearings as it was close to some good eateries and museums and the Aquarium. All within walking distance!
Friendly staff and great views of the marina from the balcony.
Friendly staff and great views of the marina from the balcony.
DOUG
The staff was very pleasant to deal with. The location was great with an awesome view from the balcony. Close to a lot of eating spots, bars and a short walk into town and the Cowboys leagues club. Would recommend this spot to anyone. This will now be the hotel of choice when the wife and I stay in Townsville.
LayZ1
Quick getaway
Very enjoyable accommodation with view over the marina and on the main Palmer St with its myriad of restaurants and hotels. Has its own pool and spa that is well designed. Ample parking room. Room facilities are great. Highly recommend.
Roger
Marina view
The staff were extremely professional, friendly and willing to help us with our requests.
I wouldn’t hesitate in recommending the Quest to my friends.
The view was spectacular of a night we were delighted to witness a full moon rise,
Easy walking distance to the centre of town, access to restaurants, pubs and convenient stores.
I wouldn’t hesitate in recommending the Quest to my friends.
The view was spectacular of a night we were delighted to witness a full moon rise,
Easy walking distance to the centre of town, access to restaurants, pubs and convenient stores.
Claire
Good location with great size rooms!
I first stayed here for work, now I also add on a day or two for relaxation.
D
I booked this accommodation for two drivers I work with.The staff made it very easy for me to book the accommodation. As they (they drivers) are driving all day, it is important that they get good night sleeps so I was very pleased to hear from them that the rooms are very nice and that they liked that it was close to town.
Graeme
3 days in downtown Townsville
Quest is downtown in Palmer Street, which makes it within walking distance to the Strand, Flinders Street, all the restaurants in Palmer Street, as well as the Aquarium and Museum. Great place to stay!
Kevin
Great location, great service
Verified traveler
Was a fantastic apartment
Had everything and more with great views and lovely decks
grant
Awesome place to stay!
great location and apartment
Location & surroundings
MainStay Suites Townsville
30-34 Palmer Street, 30-34, Townsville City, Australia
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MainStay Suites Townsville
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