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Avenuexchange

Townsville - QLD · Australia

The Avenue, 8View location

8.0/10Excellent102 Reviews
Cleanliness7.8/107.8
Service8.4/108.4
Comfort8.4/108.4
Condition7.8/107.8
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Avenuexchange

Located in Townsville (Hermit Park), Avenues Xchange is within a 5-minute drive of Icon Cancer Centre Townsville and Anderson Park Botanical Gardens. This hostel is 1.2 mi (2 km) from Mater Hospital Pimlico and 1.5 mi (2.5 km) from Townsville Museum and Historical Society.

Make yourself at home in one of the 40 guestrooms featuring microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Featured amenities include luggage storage and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Icon Cancer Centre Townsville 0.8 km / 0.5 mi
Anderson Park Botanical Gardens 1.8 km / 1.1 mi
Townsville Museum and Historical Society 2 km / 1.2 mi
Mater Hospital Pimlico 2.1 km / 1.3 mi
Reid Park Street Circuit 2.2 km / 1.4 mi
Castle Hill 2.4 km / 1.5 mi
National Trust Heritage Centre 2.5 km / 1.6 mi
Queensland Country Bank Stadium 3 km / 1.9 mi
Cotters Market 3.4 km / 2.1 mi
Murray Paw Park 3.4 km / 2.1 mi
Catholic Diocese of Townsville 3.6 km / 2.2 mi
Perc Tucker Regional Gallery 3.6 km / 2.2 mi
Murray Sporting Complex 3.7 km / 2.3 mi
Bush Garden Landcare Site 3.7 km / 2.3 mi
Museum of Tropical Queensland 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hostel
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE BASICSINGLE • BASIC • 1 BedroomSGL.Z1

    Photos are not available for this room type.

    Avenuexchange

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Avenuexchange

8.0
Excellent
102 Reviews
Cleanliness
7.8 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
7.8 /10
Amenities
7.6 /10
50 reviews shown
8/10
Excellent
27 Jul 2026
Rick
Friendly. Upstairs showers not working
10/10
Exceptional
26 Jul 2026
Debbie
Clean comfortable room
Partner
2/10
Poor
26 Jul 2026
Richard
Booking gog cancelled and onlh found out when ibarrived to check in, do not recommend staying here even if itvwas a last option
4/10
Poor
16 Jul 2026
Bruce
The room was OK. No towels were provided. The amenities were not well kept or maintained. The cleanliness was average to poor. The staff were trying to be helpful but were poorly organised. Definitely not a place I would be recommending or staying at again.
Self
8/10
Excellent
14 Jul 2026
Andrew
Staff were great, as I have medical issues and needed a fridge and they put a bar fridge in my room.
Self
2/10
Poor
13 Jul 2026
Johannes
Room wise. It was a good bed, however there was always people even late at night and in the middle of the day oursise our window where they talk loudly and play music. There was a light shining from the hallway into our room at night that lit up the room although our light was off.
Clean bedsheets tho. Had a towel and 3 blankets which was real nice.

We interacted only with one staff memebr, the onaite manager, she was very friendly and considerate. However when we tried calling to verbally confirm our stay and let them know we will be checking it at 10 at night, we could not get in contact with them. It stressed us out because we don't know the neighbourhood and if we the guest house knows we succesfully booked the place, like some verbal confirmation would've helped.

The cleanliness of the place was veryy awful. I the men's room there was no soap to wash our hands, toiletpaper and hair all over bathroon and hair in the hallways next to our rooms. There was blood nect to the one toilet tbat did not get cleaned for the weekend. It was a long weekened but still I think it is important for someone to clean for a hygenic purpose. The ladies room I was told had no toilet paper. Sometimes the water for showering was cold.

The Kitchen was not clean in anyway, we had to wash our plates before we used them and other kitchen stuff we cooked with. Therebwas no cups for tea and coffee, not that was easy to find anyway. Fridge space was hard to find. Others shared similar concerns.
Friends
2/10
Poor
13 Jul 2026
Patricia
Check in can be slow process. Building is much older than it looks, very tired. It is a full on backpackers hostel, messy dorm rooms, filthy carpeting, I booked a single room, don't ask for much, clean bed, hot shower, some quiet sleep. My bed was broken (leg missing), no hot water at all too have a shower, the power in each room cuts off after an hour of use, didn't come back on four 4 hrs, but the worst is the absolute noise two nights in a row from gamers using giant tv and yelling until 2 am. The next night worse, the whole complex including main staff partying, loud music, yelling until 4am+ right next to my room with receptionist encouraging them. I packed up my car and left at 4am, even though I paid for another 24hrs, and slept in my car.
For those who need accommodation for hospital visits, don't do it. I will never return.
Self
8/10
Excellent
12 Jul 2026
Stephen and Judy
The only real issue was there was no hot water for showers
Partner
8/10
Excellent
11 Jul 2026
Bronte
Staff were lovely. Older place but kept clean and tidy
Self
10/10
Exceptional
22 Jun 2026
Ariel
The room is clean and accesseble to kitchen and shower room
8/10
Excellent
21 Jun 2026
Chikezie
Homely and friendly.
Self
6/10
Pleasant
19 Jun 2026
Sanna
The whole place was absolutely amazing, sadly the bed was horrible because the springs were literally stabbing my back
Self
6/10
Pleasant
14 Jun 2026
Vivienne
Close to a bus stop which is nice, the staff members are around the building and not really present at the reception or a fixed place where you could find them. You can ring a bell at the front desk though. The kitchen and our room had everything one needs. Wasn't very clean but not very dirty either.
6/10
Pleasant
31 May 2026
Carlos Eduardo
Noise
Self
10/10
Exceptional
25 May 2026
Andy
This is my third stay here and each time they have impressed me with their cleanliness, room condition and restrooms are well maintained, Staff are always helpful on all my visits - always have has a great stay - well done to the team.
Self
10/10
Exceptional
22 May 2026
Ariel
Highly recommended to friends//family
2/10
Poor
01 May 2026
Sacha
Poor
8/10
Excellent
09 Apr 2026
John
It was close to Mater Hospital Specialists Suites
Partner
10/10
Exceptional
06 Apr 2026
Jessica
👍 Very enjoyable
8/10
Excellent
30 Mar 2026
Susan
Great having washing machine facilities.
Liked having the pool to use
Large dining area, cleanliness in kitchen/eating area could have been better - maybe have a ckeaner empliyed rather than relying on occupants to mop floor erc. Bathroom facilities adequate but again could be regularly cleaned.cleaning.
Out of your control - but other occupants not having any regard for others in same room - sorm a real clutter everyone's things all speead out - maybe less beds in room so storage areas more defined.
Self
10/10
Exceptional
26 Mar 2026
Jeannette
The amenities were very clean and tidy. Wonderful Manager-BAILEY!
Pool area was lovely. The whole place was lovely! Thank you!
Self
10/10
Exceptional
18 Mar 2026
Ariel
O
Self
10/10
Exceptional
27 Feb 2026
Vaa
Everything is perfect ❤️
Partner
2/10
Poor
27 Feb 2026
Traian
Did not stay feel like I got scamed its a blody backpakers
10/10
Exceptional
21 Feb 2026
Ariel
Clean room. Nice people. A place closer to taurist spots
Self
6/10
Pleasant
15 Dec 2025
Prachi
Very average place. Needs a serious renovation
10/10
Exceptional
26 Nov 2025
Claudia
Comfortable bed and lounge quiet and understanding and helpful bosses and affordable
Partner
4/10
Poor
21 Nov 2025
Liem
Ok. Light from corridor all nite
10/10
Exceptional
25 Oct 2025
Ariana
It was great
Leisure Partner
10/10
Exceptional
18 Oct 2025
Andy
Kitchen area was neat and tidy and fully stocked.
Leisure Self
8/10
Excellent
15 Oct 2025
Andy
Staff were great, checking me in before the set time of 2pm. Explaining the surrounding areas etc.
4/10
Poor
09 Oct 2025
Prachi
This is a very basic place. Never to go back.
6/10
Pleasant
02 Oct 2025
Lucas
Drain at front of property is not in properly and makes a noise when a car drives over it.
Business Self
2/10
Poor
25 Sep 2025
Zac
Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.
Leisure Self
10/10
Exceptional
20 Sep 2025
Ricky Gudge
Xor
2/10
Poor
19 Sep 2025
Zac
Territory treatment regarding booking.
Leisure Self
10/10
Exceptional
31 Aug 2025
Andrew
ThoughCrowded it's well managed and clean
Bradley deserves Kudos to his work
Business Self
6/10
Pleasant
28 Aug 2025
Philip

Backpackers

The pillow was stained and there was no pillow case
The only fridge there was full
Maybe list it as a BACKPACKERS
Self
8/10
Excellent
03 Aug 2025
Verified traveler

Budget accommodation option with a homely feel

Basic hostel, predominantly used by working travellers. Queensland building has beautiful original features with great spaces to relax. Good vibe. Free washing machines and plenty of room to hang out clothes. Very clean downstairs bathroom and a very kind resident kept the well appointed downstairs kitchen clean during my stay.
I stayed in single private room that was basic but comfortable. Quite noisy due to being next to the pool that was where some residents hung out late in to the night.
Location was quiet and safe, very near the bus stop with buses going directly to the city centre, as well as other shopping centres.
Self
6/10
Pleasant
23 Jul 2025
Lily
Lots of bugs and ants in the property, however, staff were friendly
6/10
Pleasant
15 Jul 2025
mark
Nice family business, they can't help that visitors think calling Africa at 3 am but forgetting they have a phone- so not need to scream to be heard...
10/10
Exceptional
11 Jul 2025
Brenda
Such a grand old building with an interesting history. The manager was lovely to deal with. My Queen room had the basics and was clean and tidy. There were 2 toilets and 2 showers on the ground floor but watch out if the toilet paper has run out by early morning! The lounge area upstairs is great! Some parking behind the building but I had to park on the street - which was fine. I stayed for 3 nights and would definitely stay there again.
Leisure Self
10/10
Exceptional
11 Jul 2025
Richard
Staff is friendly and very accomodating
Leisure Family_with_children
8/10
Excellent
02 Jul 2025
ROSITA
It was clean, safe, and homely. Friendly, helpful staff at front desk..
10/10
Exceptional
03 Jun 2025
Leisha
Staff went above and beyond to help l. Many thks
8/10
Excellent
26 May 2025
james
Quiet. Clean
6/10
Pleasant
25 May 2025
ARIEL
My room is connected to the back exit...laundry....toilets...Smoking area. Plus the swimming pool is at the back...
So noisy most of the time..Smoke coming inside the room..Most guest dont respect others..i thought i was in another country!!!
Self
8/10
Excellent
10 May 2025
Darren
Basic but clean and nice
10/10
Exceptional
02 May 2025
Michael
The greeting at reception was extremely polite and friendly, the staff were polite and respectful of privacy and open to help in any way possible. Rooms were very clean and as was the rest of the property.
Business Self
10/10
Exceptional
23 Mar 2025
Benjamin Lucas

Great service

The staff went above and beyond to ensure that we had the best possible experience. We were even picked up from the ferry terminal when public buses were not running due to flooding. Dinner in the upstairs dining area was a great opportunity to meet fellow guests/travellers
Partner

Location & surroundings

Avenuexchange
The Avenue, 8, Hermit Park, Australia

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