Townsville Southbank Apartments

10/10

Exceptional

09 Jul 2026

Sally

Great, spacious 2 bedroom apartment. Was great to be have the option to cook and to do laundry. Friendly and helpful staff!
Had a great stay! Will be back again.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Lorraine

Would have liked some containers in the kitchen to use in microwave. Oven not clean. No salt and pepper. Very convenient to everything in Palmer Street also to the football stadium.

Family

8/10

Excellent

19 Jun 2026

Shane

Quite a good place to stay. Nice clean 2 bedroom apartment. Nothing flashy but more than adequate. Very convenient to the Palmer Street Precinct with plenty of choice for eats. Literally a 2 minute walk. Only slight negatives would be the traffic can be a touch noisy at times. Fan controllers in our apartment need fixing and you have to be careful with parking your car. Little bit squeezy, but it is off street. Overall would be happy to stay there again.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Paul

The apartment was clean and tidy. Close to shops and football stadium. All amenities available.

Family_with_children

8/10

Excellent

31 Mar 2026

Penny

I have always liked staying at These apartments.. lots of space, balcony is awesome. Big fridge, 2 bathrooms.
Beds are comfy. Love the little chairs. They always have complimentary bottles of water...

6/10

Pleasant

29 Mar 2026

Gerald

We paid $705 for one night of a two bedroom apartment. Call me old fashioned but I like a door on my toilet. In the ensuite there is none. So you partner lying in bed can watch. The door to the ensuite room once opened gives everyone a good view of anyone showering.
The pool looks great till you see the gardens are dead and the life saving device is a year of 5 past the time it should be replaced. Ugly.
Bin under sink had food rubbish and cigarette ash all over the out door table completed the picture.
Really, at $705 a night you could not afford to get a cleaner in?
High price due to Cowboys game, but ….

Partner

8/10

Excellent

20 Mar 2026

Penny

They have complimentary cookies at reception. Lol.
So yummy.Thanks Chef.
Rydges Southbank are in My Top 5 apartments i have stayed in around Townsville.
Great security.
Trivago is a great help

Self

10/10

Exceptional

22 Dec 2025

Sipin

Reception staff was really good. Property was also well presented and clean. Would love to come back.

10/10

Exceptional

16 Nov 2025

David

Room was spacious, clean, comfortable and in a great location.

Business Self

8/10

Excellent

19 Oct 2025

Lisa

Clean and spacious.

10/10

Exceptional

16 Oct 2025

Shane

Staff were friendly and very helpful.. room was very spacious and clean but not super clean.. we stayed in 2 of the rooms there.. 1st 1 had a electric fry pan but 2nd room did not.. air con and showers were great.. overall awesome rooms and would definitely stay there again

Leisure Family

10/10

Exceptional

16 Aug 2025

Lorraine

The best accommodation we’ve had on our trip up north. Beds are excellent, very spacious and clean appartments. Will definitely be back.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Lorraine

Very nice, we are staying on our return trip.

Leisure Family

10/10

Exceptional

09 Jul 2025

Judith

Spacious and clean. Close to Palmer St and lots of restaurants and bars.
A little noisy at night but to be expected in this location.
Good balcony
Efficient air con in living space and bedrooms
We were very happy with our stay.

Leisure Friends

10/10

Exceptional

07 Jun 2025

Peter

Great central location.

Business

10/10

Exceptional

29 May 2025

Lori

These appartments were beautiful clean spacious modern with all the Bells and whistles, we only had one night, but will be booking these again as we are regular visitors to Townsville

Leisure Family

10/10

Exceptional

25 Apr 2025

Patrice

Superbe appartement

Grand appartement très agréable, deux chambres dont une \"ensuite\", situé à deux pas de Palmer Street avec tous les restos (le petit dej propose à l'hôtel pour moins de 30$ est très correct).

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Ivy

Loved our stay

Business

4/10

Poor

19 Apr 2025

Lyndon

There was a syringe that was left in the room and some of my clients belongings were missing after the cleaners came in to clean the room. That also when the syringe was found at my clients head rest pillow on the bed. I would recommend drug testing all your staff and they appeared to be under the influence of some explicit drug.

Business

8/10

Excellent

04 Feb 2025

Martin

Daily cleaning

Business

10/10

Exceptional

03 Feb 2025

Teresa

Great stay

We were returning guests. The Staff made our stay very comfortable. Very helpful and understanding that we were stranded travellers. Apartment was clean and spacious and adequate to our needs.

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

Russel

Clean and fidy

Family

10/10

Exceptional

26 Dec 2024

Kylie

I stay here all the time. It is set up well.

Leisure Family

6/10

Pleasant

13 Dec 2024

Anna

Bit catfished from photos

Apartment was great. But misleading in photos as pool is not the apartments but not the ridges. There is no reception so have to walk over to the Ridges. Many photos in ad is of The Ridges not the apartment.
Also had a leak in our apartment for unknown source and made our room smell like stagnant water.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2024

Verified traveler

Awesome 2 bdrm apartment, close to cbd

Gorgeous apartment in a convenient location, would definitely recommend staying here.

Partner

10/10

Exceptional

23 Sep 2024

Tania

Central to dining and close enough to walk to the lovely Esplanade. Room was spacious, neat and tidy. Only negative is the undercover carpark is quite tight.

8/10

Excellent

11 Aug 2024

Kelly

Would stay again. Great beds, loved the inside of the rooms, very clean and new looking. Pub down the road was a bit noisy but white noise on phone blocked it out. Fire alarm went off by accident one night but was dealt with.

Leisure Partner

8/10

Excellent

09 Jul 2024

Alf

A good size apartment close to all local amenities but still quiet.

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Verified traveler

Great apartment, very spacious.

What a lovely spot to stay in Townsville. This would be the nicest stay we have had there. Handy to everything in Palmer Street, and a short walk to the city. Very handy to the stadium as well.

Friends_and_family Family

10/10

Exceptional

26 May 2024

Katherine

Great apartment & in walking distance to lots of things.
Only disappointment was the pots in the cupboard were quite unusable. Staff were going to replace them.

Leisure Family

8/10

Excellent

28 Dec 2023

Kerri

Comfy beds, walking distance to restaurants and the city, spacious.
My only feedback is to put blockout curtains on the bedroom windows, and a blind on the windows in the ensuite as the outside lights shine in all night, and the sun wakes you up around 4.30am in the mornings. Another suggestion is to put a door on the ensuite entry as it is currently all open, with no privacy, and the smells come into the bedroom.

Leisure Partner

10/10

Exceptional

24 Aug 2023

Kirsty

Great Apartment

The apartment is very clean and spacious. Secure access, need a swipe pass to access the building. Beds are comfortable, kitchen well equipped and the laundry in a separate room opposed to being in the bathroom.
I will definitely book again.

Business

10/10

Exceptional

23 Jul 2023

Kerry

Was a nice place to stay staff were friendly and helpful.

10/10

Exceptional

19 Jun 2023

Joe

I took my suitcase to the car at 9:40am and came back to the apartment. I couldn't use the card key. Already blocked!! The check-out time is 10:00am. It's too early to block the key. Besides that, close to restaurants,pubs,a convenient store and the stadium.

Leisure Family

2/10

Poor

23 May 2023

Jennifer

Booking this property for 5 nights I wanted breakfast included. All printed confirming that it was included.
Arriving for breakfast to be rudely told it wasn't included at that price.if I had known before I wouldn't have booked.
Be very careful. Manager would not even speak with us.

Leisure Partner

10/10

Exceptional

12 Apr 2023

Todd

Very clean and spacious. Close to city and football stadium

Leisure Family

10/10

Exceptional

03 Mar 2023

Elizabeth

The new Renovations gives the place a new spark of energy. A little unfinished but still makes a difference

Leisure Partner

10/10

Exceptional

29 Nov 2022

David

Townsville 2 br apartment

Lovely apartments with undercover parking. Air con, full kitchen, comfy beds, spa.
Included full breakfast at Rydges which was great

Friends_and_family Family

10/10

Exceptional

24 Nov 2022

Nigel

We had the buffet breakfast included and it was amazing. The best food from our whole holiday.

Leisure Family

10/10

Exceptional

23 Nov 2022

Bonnie

Super clean and tidy apartment, lovely furniture throughout. Very spacious and in a great location, we loved it!

Leisure Family

8/10

Excellent

09 Oct 2022

Mark

Loved the apartment.Parking underneath not much room

Leisure Family

10/10

Exceptional

04 Oct 2022

Mitchell

Very comfortable room.

Leisure Family_with_children

10/10

Exceptional

25 Sep 2022

kinisimere

The property was beautifully set. Staff was very friendly and easy to deal with. Clean, tidy and has a beautiful view.

Leisure Family

10/10

Exceptional

21 Sep 2022

sarah

Gorgeous apartment very homely

Friends_and_family Family

4/10

Poor

20 Sep 2022

Phil

We were very disappointed to be charged a cleaning fee when we left the room clean and tidy. No feedback just sent an email with a cleaning invoice and funds debited from our account. Particularly disappointing when the oven didn’t work for 4 days and we were very accommodating on our last day to have the stove replaced which was very inconvenient and the installation woke our sleeping child when we were assured it would be a quiet process. It all left a bitter taste in our mouths.

Leisure Family

8/10

Excellent

10 Sep 2022

Natasha

The apartments are very nice and clean if you have more then 2 kids this is the place to stay

Leisure Family_with_children

6/10

Pleasant

29 Aug 2022

Christine Gayle

We liked that the apartment was 2 bedroom 2 bathrooms with a large balcony.
We didnt like that there was no reception onsite for check in.

Leisure Partner

2/10

Poor

20 Aug 2022

Katherine

UNCAPPED HYPODERMIC NEEDLE found behind bed head while my child was feeling around for a power point. Rubbish in-between couch cushions. Not offered a refund. Moved to other facility across the road where there were unemptied bins and the room keys stopped working in the morning. Lots of noise from street also. Offered free breakfast after finding the needle and having to move, which I declined. I had already been advised on check in that I would need to pay for breakfast if I wanted it, even though I had opted for 'breakfast included' in my Wotif search. Read the fine print after choosing this option!

Leisure Family_with_children

8/10

Excellent

10 Aug 2022

Shoma

It was a nice place to stay in. It was large enough for all of us to move around in comfortably.

Leisure Family

10/10

Exceptional

01 Aug 2022

Tania

Comfortable beds. Daily servicing. Modern spacious apartment. Clean.

Leisure Family_with_children

8/10

Excellent

24 Jul 2022

Michael

Recently renovated

Recently renovated and conveniently situated. Well priced and a comfortable stay.

Business

10/10

Exceptional

03 Jul 2022

Bronwyn

The apartments are great for families, spacious & very clean.

10/10

Exceptional

24 Apr 2022

tina

clean and spacious

Leisure Family

8/10

Excellent

14 Mar 2022

Leigh

Apartment was very good, comfortable beds, very clean. Parking was very tight, but we managed. Only complaint I have is that this website advertised and took our money for breakfast, and didn’t advise our accommodation. I had to show the photos of our booking to get breakfast that was advertised as included. NOT the first time this has happened to us. Copy all booking inclusions so you can prove what you paid for.

Leisure Partner

8/10

Excellent

26 Dec 2021

Adam

Excellent place to stay, perfect location, close the everything, great helpful staff. Is through Rydges Hotel, have 24 hour room service and access to staff.
Pool in picture not at property is different. Rydges pool and breakfast/restaurant can't access from rear Mcilwraith Street with card have to walk around block.

Leisure Family

10/10

Exceptional

16 Dec 2021

Max

Great quiet and central accommodation

Great central location. Great restaurants that are close. Nice and quiet.

Business

10/10

Exceptional

27 Nov 2021

Noel

Very spacious apartment for our family. Close to restaurants and very central.

Leisure Family

10/10

Exceptional

12 Nov 2021

Neil

Clean and tidy stopover.

1 night stopover on return trip from Cairns. Unit very clean and maybe recently refurbished. Close to South Townsville eat street. Checkin and breakfast at Rydges hotel across the road. Very happy overall.

Partner

8/10

Excellent

17 Apr 2021

Steve

Location location

Great location, spacious and affordable for a family.
All amenities, city and new stadium within walking distance.

Friends_and_family Family

8/10

Excellent

05 Jan 2021

Natalie

I liked the facilities in the room like the kitchem, dryer and washing machine and that fact that we were able to park our car downstairs in a secure location. The room was very spacious and we had a great view of Castle Hill from our room. The only negative comment I have is about the breakfast menu (room service) the food arrived cold and didnt taste good.

Leisure Family_with_children

4/10

Poor

05 Oct 2020

Verified traveler

The unit was not available and we were not notified until we arrived.
We did have alternative accommodation provided but it would have been nice to have been told

Business_and_leisure Family

10/10

Exceptional

25 Aug 2020

Caitlin

Huge apartment definitely recommend it for families

Partner

8/10

Excellent

23 Jun 2019

Verified traveler

Large well maintained property in great location close to numerous eating places

Leisure Friends

10/10

Exceptional

15 Jun 2019

Miek

The property was great.. But not fully cleaned since the last client. That was a little disappointing.

Business Family_with_children

10/10

Exceptional

28 Apr 2019

Verified traveler

Great unit with everything you could wish for.
Spacious, plenty of family room, great balcony and pool area.

Friends_and_family Family

8/10

Excellent

26 Nov 2018

Ena

These apartments are absolutely great, very clean and comfortable and close to the city. This was our second stay with them and we will certainly be using them again when we next need accommodation in Townsville.

Friends

8/10

Excellent

15 Oct 2018

Verified traveler

Great spacious hotel. Would definately stay there again

6/10

Pleasant

11 Oct 2018

William

Apartment is Adequate

The apartment is adequate, however it needs some basic additions with cooking utensils. Another issue is the poor maintenance of the apartment and swimming pool.

Family

8/10

Excellent

24 Sep 2018

John G

Reasonable price

Comfortable apartment a little dated reasonably priced

Partner

8/10

Excellent

28 Aug 2018

Verified traveler

Laundry in room was great, parking also good but a bit confusing at first.

4/10

Poor

15 Apr 2018

Sue

Was not impressed, booked an apartment but was placed in hotel room (Ridges) as apparently had a plumbing problem in room. Our hotel room was old, small & I was charged more than was quoted when I booked. They said we were upgraded but feel as though we were down graded.

Partner

6/10

Pleasant

27 Mar 2018

Verified traveler

Location is excellent

Location is excellent, apartment is quite nice and spacious. There are ants in the couch and in the bathrooms and they bite. There are no lamps in the apartment only bright overhead lights. Would be so much nicer if lamps were in the bedrooms and living room. Housekeeping takes out garbage daily and makes beds only. After 5 nights we asked to have towels replaced. We were here for 8 nights.

2/10

Poor

27 Mar 2018

Verified traveler

Extremely disappointing, unclean with dead cockroaches in the hall carpet and unvaccumed. Room service trays in the hall at 5pm and run down the motel is in serious need of some TLC. Just disappointed with the overall stay.

4/10

Poor

20 Mar 2018

EVELYN

BIRTHDAY dinner

Great stay and close by to our dinner date.

Family

10/10

Exceptional

25 Dec 2017

lee

Absolutely enjoyed our stay,wish I had of booked for longer .I could live there permanently. Close to everything we needed.

8/10

Excellent

06 Dec 2017

Rachael

Good value, comfort, pleasant.

Check-in and check-out of our stay was great. Staff were super friendly, accommodating and helpful.

The Townsville Southbank Apartments were a little dated and could use a good luck of paint and done plaster patch up. But it was really comfortable. A very handy location and good value. The driveway and underneath car park was very tight to get in too. So tight that we damaged our rental car with a dont/scratches trying to manoeuvre into the car park. It really wasn’t designed well. Overall a really good stay. And we would go back and stay there again.

Family

10/10

Exceptional

12 Nov 2017

Verified traveler

Very good
Good location
Clean
Good layout
Good parking

8/10

Excellent

06 Nov 2017

Verified traveler

Spacious

Room was very spacious, neat and tidy. Our room was at the back of complex which was nice and quiet. Apartment location was perfect, walking distance to city mall and restaurants.

10/10

Exceptional

29 Oct 2017

Lauren

Spacious comfortable in heart of city

Spacious family sized self contained apartment with great amenities, close to shopping mall and great restaurants in the city heart.

4/10

Poor

26 Oct 2017

Ross

smells like a gym locker room

The rooms look nothing like the pictures online. The main bedroom smelt like the inside of sweaty gym locker room. The carpet needs to be pulled up and replaced or cleaned. The furniture in the lounge room needs to be replaced as there are visible signs of wearing on the arms of all the chairs. The rooms weren't cleaned very well either as there was a dirty earbud on the floor in the lounge room near the leg of one of the armchairs. The toilet in the hallway was constantly leaking water causing the cistern to constantly call for water, so i had to get up and turn the water off at the wall for it so i could get to sleep. The tiled section of floor feels like the tiles are all about to lift up. There are also visible signs of water damage on the walls were the air conditioner heads are installed. Overall it was very disappointing as i was looking forward to a comfortable homelike stay while being away from home for work.

4/10

Poor

23 Oct 2017

Verified traveler

The only good customer service was the room cleaner, who was still cleaning our room when we checked in. Room still wasn't ready 2 hours after check in time.

8/10

Excellent

25 Sep 2017

Shannon

Nice family place, close to everything.

Need lamps next to beds. Need more self cleaning improvement e.g. a broom.

2/10

Poor

24 Sep 2017

Judy

Apartment that spoiled our holiday

Upside - Apartment 6 was spacious and had good bathroom facilities.and a large balcony.
Downside - The walls had scuff marks and damaged edges, the skirting boards were dirty. Most of the apartment needed a fresh coat of paint. In the laundry, the washing machine had washing powder stuck inside the agitator cup and the inside of the agitator was dirty. Laundry trough plug was missing. Given a repalcement plug that did not fit properly. Bottom of iron was dirty. Given a replacement iron that had a cord with exposed wires. Dishwasher had not been unloaded prior our arrival- cutlery, plates and glasses were still inside it. Dirty coffeee mug in kitchen cupboard. The chopping board was too small and had to be replaced as it had a lot of cut marks on it. Top and inside of electric jug was dirty. A large dinner plate was chipped (large dinner plates were too big for dishwasher). Plastic water jug in fridge had a broken lid. Cracked floor tiles in kitchen and hallway. Blinds on balcony sliding door were filthy. Kitchen table leg is loose and top of table has stain marks. Mattress in main bedroom is dirty and very stained. Quilt between sheets on top of bed was dirty and very stained. Only discovered when housekeeping didn't service our room on the third day, and we made the bed ourselves. Bedroom carpet has stains. Complained to Rydges Hotel and insisted that they inspect our apartment. Maintenance Manager and Housekeeping Manager came to check the apartment.

8/10

Excellent

31 Aug 2017

Dorothy

Great to get away form it all

It was a pleasant stay & will come back again as we have to visit Townsville 2 or 3 times a year for family reasons. Comfortable stay with close location to the city & our requirements. Nice & relaxing for a weekly stay.

6/10

Pleasant

25 Aug 2017

David

False Advertising, not one picture shows the Build

The photos of this place are really misleading, not one photo shows the actual building, you would believe you are staying at the Rydes or the building next door.

6/10

Pleasant

25 Aug 2017

Verified traveler

Clean tidy comfortable apartment close to popular restaurants and bars with easy access to all local attractions

10/10

Exceptional

15 Aug 2017

Rachel

Quiet comfortable and relaxing

Southbank apartments are well serviced by friend and professional staff. Jim helped me check in and find my way around. He was very helpful when I had to extend my stay. The apartments are located on a quiet street near restaurants, the beach and close distance to shopping centres. I really enjoyed my stay and will definitely be returning for future visits. I highly recommend as it has all you need.

10/10

Exceptional

29 Jul 2017

Peter

Relax

Very relaxing

8/10

Excellent

28 Jul 2017

Annie

Good facilities, convenient area

I was very happy with the apartment. Carpark very tight for our big car. Branches scraping on a tin roof kept me awake so hopefully they fix that.

Family

10/10

Exceptional

20 Jul 2017

Alexandra

Nice apartment, very spacious and clean. Friendly staff. The only bad thing is that the microwave was super dirty and smelling bad and we had to put it outside in the balcony because of the smell.

4/10

Poor

28 Jun 2017

Ngareta

Not worth the money we paid for it

Family

8/10

Excellent

02 Jun 2017

Verified traveler

Highly recommended

Very nice, clean, 2 bedroom apartments. Friendly staff. Would highly recommend.

6/10

Pleasant

17 May 2017

Newman

Ok

Neighbours play football at 7am, was the highlight!

4/10

Poor

08 May 2017

Chris

Very Dissappointing Wotif

The apartment was of a good size but unfortunately there were a few issues that brought the place down. If you plan to stay there don't stay in apartment 3 or 4. Stayed as a family next door to each other. Stayed for 4 nights. Both apartments were definitely not worth a 4 star rating. Furnishings very dated and threadbare on the arms of the chairs. Vertical drapes on main balcony doors very dirty. Some mattresses could be renewed as also getting old. Ceiling fan in main bedroom of both apartments were hanging from the ceiling and when turned on they shook to much to leave on. Very dangerous. Toilet in main room ensuite flushed on its own around 200am and did so every 1hr. Did not have a door on the bathroom so could not close off the noise. The other apartment had what sounded like water refilling into the toilet which continued every 10mins. This door was able to be closed to to muffle the sound. Shame on Rydges who placed us in those apartments knowing what they were like. And shame on wotif for advertising these rooms when they are nothing like the pictures.

2/10

Poor

05 May 2017

Verified traveler

Horrible - FALSE ADVERTISING.
Dont stay here...
As per photos through we were staying at Rydges but it was a dingy place at the back. Yeh right!
Overpriced and went else where

4/10

Poor

14 Apr 2017

Paul

Close to the city center

The apartment needs a facelift, cracked and loose floor tiles. Paint chips on the walls as well as hand marks near the windows. The curtain blinds are filthy and siteings of cockroaches. Not worth the money.

8/10

Excellent

05 Mar 2017

Andy

Very nice hotel in an excellent location

After initially booking an apartment, a broken down air conditioner meant we were moved to the hotel itself. The room was very nice, the staff was friendly, and the location was excellent, within walking distance of many eateries.

8/10

Excellent

14 Feb 2017

Darren

Nice hotel apartment

The apartments were clean and tidy. Plenty of room and all the requirements to make your own meals. Would stay there again no doubt

10/10

Exceptional

08 Dec 2016

CHARLEIGH OF OZ

A locals get way indulgence and value

Gives more than expected.
MOVING IN!!
Wallett well rested

8/10

Excellent

06 Dec 2016

Sue

i found that the customer service very friendly and helpful, on my leave the lady was only to happy to take down my concern on items that where not in room and mould in the showers, but i forgot to mention that i booked a non smoking room, but each time i came out of the room all i could smell was smoke every time.

Family