Ardo

6/10

Pleasant

31 Mar 2026

Charmaine

The receptionist was far from welcoming - very matter of fact. I enquired to see if there was any cancellation with a dog friendly room - shrugged her shoulders and that was a no - not even I am sorry.
Bar staff where we could take a dog was over the top - as we walked in announced to whole bar we were walking in - there was a very loud child approx 9 yrs old who he was encouraging to be even louder - we moved table.
We have stayed here a few times but will not be back.

Partner

8/10

Excellent

25 Mar 2026

John

N/A

6/10

Pleasant

23 Mar 2026

Daniel

The room was quite dirty.
Nail clippings on bathroom floor, and dirty walls.

10/10

Exceptional

20 Mar 2026

Olimpia

Beautiful hotel with great staff in a great location. The only minus point was that the room was very dusty even after the requested clean but otherwise it was a lovely experience.

Partner

8/10

Excellent

20 Mar 2026

Elizabeth

Very helpful staff...good food reasonably priced.

Partner

10/10

Exceptional

16 Mar 2026

Simon

Love the rooms,
Staff always friendly and the warmest of welcomes to the bar.
Great breakfast too

Self

4/10

Poor

14 Mar 2026

janice

Expensive wine £10.25 for medium glass . Service charge on food orders at the bar !!

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Ian

Good well appointed rooms with views to the countryside. Added bonus was the early starts in the mornings for breakfast as i had to travel each day. Much appreciated and very well presented food throughout as well.

Self

6/10

Pleasant

11 Mar 2026

Thomas

Hitel is a lovely old building with nice, well equipped rooms. Unfortunately, the menu prices were a bit steep which isn't a problem when the food is excellent, but we found ours not so with various parts microvaved. For nearly £100 for two beers, two starters and two main courses you don't wish to be left disappointed.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Edward

Can't fault the room or the staff spa and pool seemed a bit busy with non hotel guests

Partner

10/10

Exceptional

09 Mar 2026

Joan

Lovely hotel in a beautiful setting. All members of staff friendly, welcoming and helpful. Bedroom clean and bed very comfortable. Bathroom and shower very clean with nice toiletries and soft towels.
We dined in Blair’s restaurant for both dinner and breakfast and meals were delicious. Great choices and plentiful for both. Had a wonderful stay and would highly recommend this hotel. Great value for money too

Partner

10/10

Exceptional

08 Mar 2026

Kevin

Was relaxing, lovely staff, good food and facilities

8/10

Excellent

06 Mar 2026

Robin

Ideal for business needs

Self

8/10

Excellent

05 Mar 2026

Martin

Nice stay with great room and service. Didn’t understand why they capital radio playing in the bar area though, lowered the tone of the place

10/10

Exceptional

05 Mar 2026

Russell

Faultless

Self

10/10

Exceptional

05 Mar 2026

Peter

Great breakfast everything good.

Partner

10/10

Exceptional

28 Feb 2026

Payal

Yes love the place and service

10/10

Exceptional

28 Feb 2026

Evelyn

Staff were very friendly, polite and efficient. Room was beautiful as was the bathroom.

Self

10/10

Exceptional

27 Feb 2026

Simon

Good sized room, great breakfast

Self

10/10

Exceptional

22 Feb 2026

Alison

Everything was perfect - I use this hotel a lot for business travel and always enjoy my stays.

Business

8/10

Excellent

19 Feb 2026

james

Nice

Business Self

10/10

Exceptional

19 Feb 2026

Alison

A lovely stay again

Business

8/10

Excellent

19 Feb 2026

Alan

Nice setting, clean spacious rooms. staff helpful.

Partner

10/10

Exceptional

14 Feb 2026

Simon

Lovely hotel, stunningly located in the countryside,
Friendly staff especially the barman!

10/10

Exceptional

14 Feb 2026

Christopher

The hotel was fantastic

Leisure Partner

8/10

Excellent

09 Feb 2026

Alan

Ironbrew stain on bedroom carpet and bathroom room grouting needed replaced. Staff were helpful and friendly. Enjoyable dinner breakfast.

Leisure Family

4/10

Poor

09 Feb 2026

craig

Road was closed on arrival no communication from hotel , the road going in and out full of pot holes , staff didn’t seem interested in bar area,expensive cocktails that came out a carton the bed were extremely uncomfortable and couldn’t enjoy spa as it full of kids swimming lessons

Leisure Partner

4/10

Poor

05 Feb 2026

Christopher

The food was very sub par, and the room was very dusty. The site was not very welcoming, and the staff were moderately helpful and friendly. I wouldn’t stay again.

Business

10/10

Exceptional

04 Feb 2026

Marion

Everything was first class; the building, staff, food, bed and shower

Friends_and_family Family

4/10

Poor

04 Feb 2026

Katie

There were a few disappointing aspects to our stay. The room appeared to not have been dusted properly, with spiderwebs along the curtains and thick dust layers on the photos above the bed. The bed was found with no mattress protector and a sheet that didn’t even fit the bed which also had holes and dirt marks. There was only shampoo in the bathroom and the coffee machine was broken. When asking at reception for the bed to be remade and raising the issues found, there was no apology and quite a blunt response of “I’ll call housekeeping”. Found in the room after that were loose papers of what seemed to be gas safety reports, all which seem to just be photocopied and one had inappropriate language on it.
The food at breakfast was fine, but the lunch that was part of a “Spa Delight Package” was mediocre with cold, dry cooked chicken that we worry was the reason for my partners food poisoning.
The spa itself was disappointing but the massages were good. Only after booking, in small print, was the information that the pool is also shared- very regularly- with baby and children’s swimming lessons, in what world is that relaxing? The gym above the massage rooms provided not-so soothing banging noises of people chucking weights in the gym. When booking the spa, there are no time options available so you get whatever they slot you in as, for example my partner was at 12pm and I at 3pm, meaning no other plans were able to be made in the day as there were no other slots available.

Partner

8/10

Excellent

03 Feb 2026

Godfrey

Room was clean and tidy and warm once we got the heating on.
Food was good in the evening and buffet breakfast more than adequate.
Staff all friendly and helpful.
Nice to have some real fires going in the evening.
Would certainly be back if looking for accommodation near Aberdeen.

10/10

Exceptional

03 Feb 2026

Louise

The room was spacious and felt luxurious. The bed was very comfortable. The breakfast was also very tasty.

Partner

8/10

Excellent

27 Jan 2026

Gillian

Breakfast was excellent

Partner

10/10

Exceptional

25 Jan 2026

Donna

From the moment we arrived to when we left could not fault anything. Room was spacious, clean, staff were all very pleasant. Breakfast was plentiful and any special requests was not a problem. Didn’t use restaurant as price range for us was just a little too dear but that’s to be expected for a 4 star I assume. Used the gym, jacuzzi and the pool, but not the other spa facilities so cannot comment. Gym had plenty, varied equipment and the pool was warm (ish) and clean. Staff here were also very pleasant and extremely helpful. We stayed for 3 nights at a fantastic rate and only wished we could afford to stay longer. Daughter and I had a great stay and a well deserved recharge of the batteries after her prelims.

Leisure Family

10/10

Exceptional

25 Jan 2026

Lisa

Clean. Friendly helpful staff. Beautiful surroundings. Great food. Excellent

Leisure Partner

10/10

Exceptional

24 Jan 2026

Craig

Lovely setting, friendly and helpful staff and really nice rooms, all at great value.

10/10

Exceptional

23 Jan 2026

Trevor

Really impressive rooms, breakfast, staff and building

Business Self

10/10

Exceptional

22 Jan 2026

Alison

I booked the room for my daughter and her husband - they loved it and will stay again

Partner

10/10

Exceptional

22 Jan 2026

Alison

Lovely room, nice treats and a great dinner in the bar

Business

10/10

Exceptional

18 Jan 2026

Simon

A nice comfortable room.

Business Self

10/10

Exceptional

11 Jan 2026

Ross

Staff really went above and beyond great stay

Business

4/10

Poor

03 Jan 2026

Daniel

Booked pet friendly room via Hotels.com. Phoned hotel to confirm, no pet friendly rooms available. Just thought I would phone yesterday to see if there had been a cancellation. Advised we could still go and pay an extra £10 for housekeeping. I confirmed we would arrive around 5pm. On arrival we were then told the hotel does not have that policy. Clarification would be good.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Darren

Rooms were nice, clean and comfortable. Food was good.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Michael

Great hotel

Leisure Family

10/10

Exceptional

17 Dec 2025

Chris

Lovely hotel. I will definitely stay again. Food menu is fantastic.

10/10

Exceptional

16 Dec 2025

Dawn

Spotless room spa was amazing and fabulous breakfast

Leisure Friends

10/10

Exceptional

06 Dec 2025

Mark

Danielle at front desk was very friendly and helpful. Made sure our room was what we expected and answered questions about the property and amenities.

Leisure Family

10/10

Exceptional

04 Dec 2025

John

One of the nicest rooms in Aberdeen for the price, great location, beautiful building, Spa, Pool everything you need, will definitely be back.

Business

10/10

Exceptional

27 Nov 2025

Gillian

Excellent food and helpful staff.

10/10

Exceptional

14 Nov 2025

Debbie

The hotel is beautiful. The dinner (fajitas) was yummy. The staff were lovely and polite. The poll was rather noisy as ut has kids classes, but it wasnt crowded. I srill relaxed.

Business Self

10/10

Exceptional

10 Nov 2025

William

breakfast was very good, but poor selection of draught beers in bar.

Partner

10/10

Exceptional

31 Oct 2025

Sohail

Beautiful spot. Great service. Very very quiet. Just loved it here.
Service is outstanding - Musa was wonderful as others.
Love the beds, view from the room, everything.

6/10

Pleasant

28 Oct 2025

John

It would have been nice to know that we could have gotten scrabbled eggs at breakfast. The toaster had a long line and burned the bread.

Partner

8/10

Excellent

27 Oct 2025

John

Nice friendly staff made an enjoyable stay.

8/10

Excellent

22 Oct 2025

A

Late booking so ended up in a dog friendly room miles away from reception. Food was pleasant enough. Cleaning of the room could be better as lampshade had dead flies in it. Mould around shower tray and basic paint job around the room would easily increase score. Spacious room and it was quiet, so would stop again if in that neck of the woods. Ps missed the entrance to the hotel so if that was lighted at night could save on petrol turning the car around. 😂

Partner

2/10

Poor

20 Oct 2025

Fiona

Due to understaffing, lack of management presence where there was a function where the guests were outrageously rude Nd unkind to staff and other guests . There was no control or apology at all, extremely intimidating for bar staff Nd other guests. Music on til midnight blaring up through the rooms, and not a management member in sight.
Was disgusted.
We did get out dinner free after an email complaint, but sorry just doesn't cut it.
Sad for a beautifully located place with such potential.
Frayed towels and cheap pillows.
Sad very very sad

Partner

6/10

Pleasant

18 Oct 2025

Pearl

Solarium door had been broken for some weeks, not good if your there for the spa very disappointing
Good room
Excellent breakfast
Polite, hardworking staff
Not always staff on reception desk when in need of help
My radiator in the bathroom was broken nobody came to fix it

Leisure Partner

10/10

Exceptional

15 Oct 2025

Andrew

Ardoe house has a lot of character. Entry seemed tired and due for refresh, but the Prestige room we booked was modern and well equipped. The grounds are superb, and very relaxing. We would stay again.

Partner

8/10

Excellent

14 Oct 2025

David

Spent one night. Location was the main reason. Staff was friendly and helpful. Breakfast room could use a refresh and cleaning (cob webs in chandeliers, stuff under credenzas).

Leisure Partner

8/10

Excellent

14 Oct 2025

Thomas

Water and chocolate in fridge , staff great could of been cleaner rooms

Business

6/10

Pleasant

11 Oct 2025

James

Drain in my shower was clogged water heavily leaked out on the floor and large area of the carpet. Otherwise a superior place

Leisure Self

8/10

Excellent

07 Oct 2025

Fiona

staff all good but had to ask for hairdryer for the room and no separate soap dispenser for sink in toilet.

Partner

10/10

Exceptional

05 Oct 2025

Jessie

Ardoe House is a beautiful property, very much in keeping with it's history as a baronial mansion. The decor is lavish and made us all feel very posh! The rooms are very well appointed and clean. The bed was the most comfortable bed we had in our two weeks of travel, and the dining options were great. The included breakfast buffet was delicious and had so much on offer, it was hard to decide - luckily there was haggis!! The staff were all incredibly friendly and lovely to deal with. I would highly recommend this hidden gem.

Leisure Friends

6/10

Pleasant

30 Sep 2025

Stephanie

Lovely rooms

Rooms are spacious and clean and comfy and staff are friendly, but food is dire, and slow.

Business

10/10

Exceptional

27 Sep 2025

Tom

Stunning property, set in beautiful grounds.

2/10

Poor

25 Sep 2025

Shona

All staff were friendly but bar and waiting staff seemed preoccupied breakfast staff were great as well as the housekeeping staff who were spot on and on the down side reception staff at the spa facilities were less than impressive mumbled his way through what was available got the impression the young man didn’t want to be there and the whole feel of the hotel and grounds were tired unkept and dated so much so my other half wanted to leave on the second night but just checked out super early the next morning

8/10

Excellent

25 Sep 2025

Amanda

Small issue with room and it was changed.
Excellent breakfast.

Leisure Family

6/10

Pleasant

23 Sep 2025

claire

Upon arrival and entry the hotel looked amazing. The reception and bars are quite beautiful…Our room had stains all over the carpet and was just ok. The whole place needs a bit of love and attention as it’s looking really tatty in places. We ventured to the pool /spa area - again looks dated and tatty - changing rooms not great and I didn’t get into the pool as the water was milky…loads of little kids in the jacuzzi. Such a shame as I’m sure it was lovely in its day.

Leisure Family

8/10

Excellent

22 Sep 2025

David

Nice hotel, lovely setting and good car parking. Hotel staff friendly and helpful.
Disappointed that the Spa, although open, had swimming lessons taking place for several hours on the Saturday and the featured Whisky bar was closed Saturday night (the other hotel bar was however, open)

Partner

10/10

Exceptional

21 Sep 2025

Kim

We were made so welcome from our arrival, until we departed.
The rooms were lovely and roomy and perfectly clean.
There were meal options, you could eat in the dining room or have something simple in the bar area.
The city is only ten minutes away and the gardens and surrounding area are perfectly kept and make you feel like you are in the grounds of a stately home.
It was perfect for us.

Leisure Family

10/10

Exceptional

18 Sep 2025

Pearl

I was at my stepsons wedding it was a beautiful set up for the wedding and the rooms were great and the buffet breakfast was amazing fairly enjoyed it

Leisure Family

10/10

Exceptional

09 Sep 2025

Leeanda

Relaxing stay with spacious room, large shower that was nice and hot. Dinners in restaurant were tasty. Massages at spa were relaxing. Highland cows nearby were a treat.

Leisure Partner

10/10

Exceptional

09 Sep 2025

jeffrey

Most beautiful property. Restaurant was good and the rate was amazing

Leisure Family

8/10

Excellent

08 Sep 2025

Glenn

8/10

Great hotel, nice big rooms, very tidy and well kept and the staff were extremely friendly and attentive too. Spa & gym access was all good as well.

Business

10/10

Exceptional

07 Sep 2025

Verified traveler

Lovely hotel and location.

Lovely location and staff are lovely too, very comfortable beds and rooms, only problem is our bathroom floor was very dusty(needs an wash) and the bottom of the wardrobes and drawers need a good clean too, they were also very dusty.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Anthony

Relaxing Stay

Great place for a relaxing stay. Beautiful building and grounds with a nice restaurant and bar.

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Fiona

Beautiful setting with lovely grounds. Great service from staff and large stylish bedroom. Great value for money. Would highly reocmmend

Leisure Partner

8/10

Excellent

02 Sep 2025

Kevin

I had an amazing stay at Ardoe House Hotel & Spa!! A beautiful historic mansion with peaceful grounds, lovely rooms, excellent dining, and fantastic spa facilities. The staff were warm and welcoming, making the whole experience truly memorable. Highly recommend!

Leisure Partner

8/10

Excellent

31 Aug 2025

Corin

Great place to relax. Super dog friendly. Staff friendly. Soapies bar, the barman worked hard and was v friendly. However, need a better system for bar & food service. Was extremely busy and no waiting staff to be seen. Having to order food at bar. More like a wetherspoons than a hotel or 4 star service. Tables in drawing room seemed to be overlooked by staff and felt like an inconvenience.

Leisure Pet

10/10

Exceptional

28 Aug 2025

Mohammed

Beautiful hotel. Lovely location and friendly staff and nice breakfast plus quoet and warm with your own thermostat heater. Bathroom is big and so is yhe shower which is awesome. Highly recommend

Leisure Partner

8/10

Excellent

24 Aug 2025

Marie

I requested to check in early, even though they said they can’t guarantee it - the room was ready when we arrived. Kudos to all - its very much appreciated. The staff are very polite and attentive.

I’d also like that there was an oat milk in the fridge, It was handy when I couldn’t find one at the breakfast area. I didn’t have to ask for it, and I had enjoyed my cuppa instead in the room.

Would have been nice to arrive in the room with a bottle of water though? But again, knowing you can drink the water from the tap in Scotland, this is just a wee observation.

Leisure Partner

10/10

Exceptional

20 Aug 2025

ALAN

Family catchup

Excellent stay but need electric chargers for cars.

Partner

10/10

Exceptional

20 Aug 2025

Chris

Clean as always and friendly staff. My preferred hotel in the area.

Business Self

10/10

Exceptional

17 Aug 2025

Julie

Great hotel we come here every year and it’s amazing the staff are amazing will keep coming back

6/10

Pleasant

11 Aug 2025

Lindsey-Anne

Starting with some positives the grounds are splendid and the entrance to the hotel very impressive.After having had breakfast we were dubious about having dinner at the hotel but our fears proved unfounded and both the choice and quality of food was very good. Most staff were friendly and as helpful as possible whilst seeming under pressure of work.
The negatives I’m afraid far outweighed the positives; the afore mentioned breakfast is a very sad affair badly cooked with only fried eggs and mostly tinned fruit. Staffing seems to be a problem as each morning items were in short supply or missing, requiring guests to request (in my case) bowls, water to be replenished and eggs. The most disappointing aspect of the stay was the housekeeping which can only be described as dire. Generally the fabric of the building, carpets, decor etc. is very
tired to the point that the carpets in the orridors look dirty, in the bedroom they were very dirty.
During the stay whilst housekeeping had been in the room ( bed badly made) I was forced to go to reception for toilet paper as it had not been replenished. Having used the two cups in the room for tea on the first night these were never replaced or cleaned during our stay. Body wash doubled at hand soap!!! Plenty of towels provided. Not at all like any other four star hotel we have ever stayed in and judging by the number of complaints we witnessed from other guests it is unlikely to retain this stat

Leisure Family

10/10

Exceptional

10 Aug 2025

Ellen

This is my second time at Ardoe and I just love it there. You can’t get more picturesque, unique or enjoyable than staying in a small castle. The grounds are magical with highland cows over the hill and sheep grazing down the garden. The staff are lovely and the dining options are wonderful. Soapies Bar is a cozy’s and friendly gathering place. Hope to return again!

Leisure Family

6/10

Pleasant

07 Aug 2025

AMY

We recently stayed at the Ardoe House Hotel. The building and property are beautiful from the outside. Our room was just okay but definitely needed attention. The curtains were partly off of the hooks and dangling. The shower had a little bit of mold around the edges. The real problem is the majority of the staff. I'd label most of them as snobby. The bar was incredibly slow and when we asked for a coffee we were told by the bartender that he didn't know how to make coffee. I really wanted to like this place and i did like the grounds. The hotel itself needs help.

Leisure

10/10

Exceptional

02 Aug 2025

Michael

Sole Man

We were at a wedding at another hotel so it was a late check in the night staff were absolutely brilliant couldn’t help us anymore
Breakfast was superb definitely stay again

Partner

8/10

Excellent

31 Jul 2025

Maureen

We have been to this hotel on many occasions as we always enjoy our stay at the ardour hotel , on this occasion we sadly had to make a complaint about the room as the housekeeping was below he usual standard the carpet was very dusty along the edges and behind the furniture and what looked like talc on the bathroom floor. Overall we still enjoyed our stay, bed comfy and breakfast good, would still go back

4/10

Poor

31 Jul 2025

Caroline

The staff make or break the customer experience. When we arrived at check in there was no welcome atmosphere. We felt like an inconvenience. Very abrupt staff, vague answers to our questions. Don’t care attitude. Disappointed because this charming hotel lacks the customer service and welcome you’d expect.

Business_and_leisure Partner

10/10

Exceptional

30 Jul 2025

john

very comfortable short stay , great facilities

Friends_and_family Family

6/10

Pleasant

27 Jul 2025

Peter

Nice room, comfortable bed, good breakfast, dinner at Blair's restaurant was good. The bed looked like it had been made by a 10 year old and the room was very hot of a night. The corridor was a lot cooler than our room. A fan would have helped. We were disappointed with our stay as it wasn't up to expectations.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Linsey

Beautiful hotel with helpful
Staff. Great amenities
Great choice on menu and also able to accommodate GF.

Partner

6/10

Pleasant

22 Jul 2025

Verified traveler

In need of upgrade work and cleaning

Room 147 was a long walk from reception up stairs then downstairs at the other end. Smelly damp corridor and windows were opened to mask the smell we suspect. Newly renovated room not great as torn section of wallpaper missing, black and yellow mold on shower tiles and around tray. Tv didn't work well, just a couple of channels working.
Did mention tiles on leaving. Breakfast was ok, standard.

Partner

8/10

Excellent

10 Jul 2025

Michael

Nice old fashioned hotel, the rooms have been renovated, its a typical old fashioned country house hotel, it has a bit off wear and tear. But that is the usual for these types of hotel.

8/10

Excellent

07 Jul 2025

jennifer

4 night stay

The only criticisms/ suggestions i could make were, there were cobwebs in the room by the desk lamp. Also room service after 9pm would have been very welcome. Having said that, the food was great and the bartender on Thursday 3rd was brilliant.

Partner

6/10

Pleasant

06 Jul 2025

ANGUS

Disappointing - average service and lack of running water

Leisure Partner

10/10

Exceptional

30 Jun 2025

Lesley

Beautiful hotel

Returned to the hotel we were married in 18yrs ago. Such a beautiful building in a gorgeous setting. Rooms are very comfortable, huge bed and a great shower.
Breakfast is buffet style with plenty of hot and cold choices

Partner

6/10

Pleasant

30 Jun 2025

Verified traveler

OK

This is a bang average hotel, I wouldn't advertise it as a spa when you have lots of kids doing swimming lessons. Not very relaxing at all.

The lockers in the changing rooms are a nightmare and not very well instructed. Lots of people were having issues.

The fact that there are no EV chargers installed is behind the times.

Business

10/10

Exceptional

30 Jun 2025

Daniel

Amazing site and building. Staff was friendly. Very comfortable room. Good food and very good selection at dinner.

Leisure Partner