Civic Guest House

10/10

Exceptional

06 Apr 2026

Daria

Great quaint guest house in a perfect location

8/10

Excellent

02 Apr 2026

kevin

A good friendly staff

Self

6/10

Pleasant

23 Feb 2026

Rafael

Aircon unit in the room needs an upgrade. Very noisy!

Self

10/10

Exceptional

12 Jan 2026

Rafael

.

10/10

Exceptional

29 Dec 2025

Pascal

Clean is perfect

Self

10/10

Exceptional

24 Dec 2025

Olivia

The pictures from the booking site don't make justice to the place. We eould stay again. Thanks!

Leisure Family

8/10

Excellent

01 Dec 2025

Rafael

Nice clean room, A/C very noisy

10/10

Exceptional

27 Nov 2025

Allan

I booked a double room, with shared bathroom at Civic Guest House. The cost was very reasonable, considering the location and the included pool.
My room and bed were very clean and comfortable, and also had a good-sized fridge/freezer. The hostel facilities were excellent and kitchen space large and well set out, while toilets and bathrooms were kept clean and well stocked.
Although there were a lot of guests throughout the property, I felt safe and secure at all times. Arthur, on the front desk, was extremely helpful and always friendly.
I would definitely recommend Civic Guest House.

Business_and_leisure Self

10/10

Exceptional

04 Aug 2025

Reuben

Very clean and affordable. Zero complaints.

Business_and_leisure Self

10/10

Exceptional

19 Jun 2025

Gabriela

The best hostel of Townsville

Business Partner

10/10

Exceptional

25 May 2025

Gabriela

Nice hostel

Business Partner

10/10

Exceptional

02 May 2025

Kirsty

.

8/10

Excellent

13 Apr 2025

Ann

Room 10 needs maintenance on the ceiling fan.. very loud goes only on helicopter speed

8/10

Excellent

22 Mar 2025

Kylie Maree

My first time staying in a hostel was very comfortable. The place was clean, staff very helpful and room had air conditioning.

Leisure Self

10/10

Exceptional

20 Mar 2025

Leyla

Good place close to everything

10/10

Exceptional

14 Mar 2025

Leyla

Very friendly and great facilities.

4/10

Poor

05 Oct 2024

Adam

Unfriendly guests.

Leisure Self

10/10

Exceptional

15 Aug 2024

Beryl

Absolutely superb!!!
Wonderful position, close to Cowboys Leagues Club, rooms air/confitioned, fridge, coffee available in the shared lounge, tastefully furnished. Shared bathroom clean and spacious, great shared kitchen. Complementary transfer to Greyhound terminal.

Leisure

10/10

Exceptional

22 May 2024

Loreleen

Close to the City, it feels like a real home. Staff are so friendly. Organized and clean. Easy to go around with, people likewise. Me and my husband we're so happy that we stayed here 🙂

Leisure Partner

10/10

Exceptional

28 Apr 2024

Otake

良い

10/10

Exceptional

07 Feb 2024

Verified traveler

Pleasantly surprised ! We had a private room which was great, had a full size fridge and good size bathroom. There was a cold water refiller which is always nice at a hostel. Kitchen only had 2 bowls other than that we had a great stay !

Partner

6/10

Pleasant

14 Jan 2024

Charlotte

The rooms themselves are nice and clean (we stayed in a private double) however it was let down by its poor communication and lack of staff.
Prior to arriving we rang and emailed multiple times about instructions for late check in but no reply until we chased. Also no-one told us when we stored our bags that you would not be able to access them between 12-2pm! We had a bus at 1pm and the receptionist had not told us about this when storing the bag, plus there are no signs about this anywhere! This was very stressful and AGAIN no-one picked up the phone when ringing the out of hours number.

Leisure Partner

8/10

Excellent

04 Nov 2023

Aiden

Great for solo travellers

A great affordable option. 10-15 minute walk to the Strand and Ferry with convenient bus routes nearby. The kitchen, laundry and social areas are well kept up and had everything I needed for my stay. My only complaint was the construction work that was going on at the time, which wasn’t mentioned online before I booked my stay, and resulted in several bathrooms being unavailable and I had a circular saw running right outside my window as early as 7 in the morning multiple days. Check in and out were easy and the AC in the rooms was more than sufficient. Overall great if travelling by yourself when you don’t want to cash out for an expensive hotel

Self

6/10

Pleasant

25 Oct 2023

Roslyn

The guesthouse has a friendly atmosphere with a young, multicultural clientele. The staff are very welcoming and helpful. I liked having a fridge in my room. It was great that they provided a free shuttle to the ferry terminal.
Some of the communal areas need a revamp.

Leisure Self

10/10

Exceptional

12 Aug 2023

Clara

Convenient location great kitchen.

Well maintained, with lots of space to hang out near reception, next to the kitchen, outside the kitchen, also books corner. Delightful surprise with filtered water, kettle, coffee sachets and tea bags at reception. Lots of fridge and shelf space for food storage. The 4 bed female room with its own bathroom and toilet was neat and tidy. May have been better with more storage space.

Self

10/10

Exceptional

05 Aug 2023

Matthew

Room was spotless and had everything I needed. Great common area facilities and a very relaxed vibe. Great location too.

Leisure Self

8/10

Excellent

16 Jul 2023

Amanda

Had a great stay for one night! Clean rooms and convenient location. Includes a free shuttle service to the ferry/bus terminal which was super handy!

Leisure Self

4/10

Poor

21 Jun 2023

Sereima

Overall it was ok for a backpacker. I was very disappointed with the noise at night. Was hard to go to sleep. The never ending talking and laughing after midnight, we finally went to sleep at 0300hrs. That was when the talking finally stopped

Leisure Partner

10/10

Exceptional

05 Jun 2023

Kristina

The bloke at recption was very helpful. He patiently organized the after hour check in. Very good. His helpfulness and patience safed my day

Leisure Self

10/10

Exceptional

04 Jun 2023

Kristina

Great value for money, Very clean and friendly staff. Bed was compfy. Lovely areas to hang out,
It suited the purpose and i would book again.

Leisure Friends

8/10

Excellent

14 Feb 2023

Francis

Good sized rooms, very friendly and accommodating staff. Unfortunately there were a lot of cockroaches. Most of them small but I saw several large ones scurrying out from under people's doors.

Business Self

10/10

Exceptional

27 Jan 2023

Teresa

We are mature ladies. We walked through the door Ricardo helped us with are large bags to next level 3 levels no lift. It’s basic very clean SO WORTH THE MONEY. The new owners have had this property under a month we were there 4 days and there were shelves being put up the rooms were being decorated the swimming pool should be open in a month. Townsville is very up and coming and anyone young you can walk to most places. Free shuttle to ferry to magnetic island. Taxi and shuttle are very reliable.

Leisure Family

8/10

Excellent

22 Jan 2023

Priten

Good Location, Friendly Staff

Great staff, good location and nice rooms and social areas. The showers were powerful and lots of hot water, good place to rest before heading to Whitehaven Beach for a tour.

Partner

8/10

Excellent

22 Dec 2022

Salko

Thank you

Leisure Partner

10/10

Exceptional

20 Jul 2022

Maebh

Perfect stay

This place is extremely friendly and clean. Absolutely loved it for the quick stay I had and I will definitely be back. Ideal location.

Self

8/10

Excellent

14 Jun 2022

Olivier

Good to stay for couple of days

Leisure Partner

8/10

Excellent

26 May 2022

Ingrid

I loved how clean the premises are, very high standard.

Business_and_leisure Partner

8/10

Excellent

20 May 2022

Olivier

The room 10 with bathroom was a bit noisy. Between room 10 and the toilet there is a \"rest room\", people come here to have a sky or a chat with others, I have to see them and ask them to leave the place, cause we couldn't sleep cause of the noise.

Business_and_leisure Partner

8/10

Excellent

25 Apr 2022

Trevor

Friendly staff

Leisure Family

10/10

Exceptional

03 Apr 2022

Jacqueline

Every thing about this place was amazing very clean close to bus stops to the Ferry terminal and also walking distance if you don’t mind a nice walk Lynda was very welcoming thank you 10/10

Leisure Self

10/10

Exceptional

29 Jul 2021

Verified traveler

I liked the friendliness of the staff , & I liked that I was able to borrow a book from their reading room.
Civic Guest House was a pleasant place to stay.

Leisure Self

10/10

Exceptional

09 Jul 2021

Verified traveler

Price

Business Partner

10/10

Exceptional

08 Jun 2021

Mark

Good location and relaxed atmosphere👍

Great stay, close to town, relaxed atmosphere and would stay again thanks to the staff for a great stay👍👍

Self

10/10

Exceptional

30 May 2021

Verified traveler

Wonderful place , warm people.

Leisure Self

10/10

Exceptional

25 Mar 2021

Verified traveler

Civic Guesthouse is in ideal location in the city. Everything is at walking distant the staff and guests are friendly, guest are loud at times mainly at night. But it’s the social space
Inclusive you get to meet all walks of life.

I will definitely stay at Civic Guesthouse again on my next visit to Townsville.

Friends_and_family Family

10/10

Exceptional

24 Feb 2021

Lucinda

Good value

Nice place to stay. Good value.

Self

8/10

Excellent

23 Feb 2021

Valerie

Great hostel

As far as hostels go, this one is probably among the best. Quite clean, great staff, great location, parking available nearby.

Business

8/10

Excellent

06 Jan 2021

Lucinda

Great cheap accommodation

The accommodation was great value for money.

Self

4/10

Poor

01 Jan 2021

Verified traveler

Do not choose budget room with fan only

We stayed here in the middle of summer and the room only had a fan, no aircon. It was terribly hot, which made the room unbearable.

Friends_and_family Friends

8/10

Excellent

01 Mar 2020

Verified traveler

Great location, friendly staff and everything we needed for a short stay

Leisure Family

6/10

Pleasant

20 Oct 2019

Jason

I booked a single twin room, but when I arrived they had mistakenly placed me in a dorm room. The room stank of body odor and the bathroom of mould.

Single rooms there are great, dorm no way.

8/10

Excellent

19 Oct 2019

Lauren

Clean and welcoming place to stay

I stayed here just for one night and enjoyed my stay. When I arrived at Civic Guest House, there was no one on reception but a couple of minutes later someone arrived to check me in. The guy was really nice but seemed a little confused about what he was doing which also then confused me and took a little longer than I hoped. I then got a quick tour around the place which was useful and I liked as you don't always get this.
The room itself was clean and modern. Although as I booked late I ended up with a top bunk which I didn't think looked very safe as it had no railing whatsoever and I didn't have another option. The bathroom in our room was very clean but I didn't like that it didn't have a lock on so I felt conscious that someone would move it.
In the room there was a fridge which was a bonus and also lockers for your valuables which was great.
As it was a short stay I didn't use many of the other facilities but overall it looked welcoming and the people were friendly.
If I was to stay in Townsville again, I would definitely stay here. If you are a backpacker or just need a couple of nights accommodation I would recommend this to others. It is quite basic but has everything you need for a short stay.

Self

6/10

Pleasant

13 Oct 2019

Rhian

Service was great. Shuttle from the greyhound dropoff to the ferry terminal was spot on. And was warmly greeted by some staff.
In the quick nights stay I had, I didn't get the best of feelings for the accomodation however. Kitchen was hectic, unorganised and a mess - felt really unusable. Facilities were basic and not in the best condition.

Self

8/10

Excellent

12 Oct 2019

Verified traveler

Good Value for Money

Friendly helpful staff and well located beside the climb to Castle Hill for stunning views. Beside a supermarket for supplies. Good value for money. A mix of longer term travellers on holiday visas and short term guests. Stated here previoyslh in an upstairs dorm which was alot nicer than the downstairs dorm I slept in on thus occassion.

Self

8/10

Excellent

09 Oct 2019

Verena

Cheap and Cheerful

I stayed in a 4 bed ensuite dorm in Civic Guesthouse and it was clean and comfortable. Staff friendly and helpful. They provide a free shuttle to/from the Greyhound Bus and Ferry Terminal four times daily which is a bonus. A mix of short-term travellers and longer-term working visa guests. Primarily young people and difficult to mix as a more mature visitor. Kitchen and bathroom facilities fine. Lots of little private spaces to relax, read etc. Slept very well. Located right beside the Goats Walk entrance to the Castle Hill climb. Woolworth's only a few minutes walk for those wishing to self cater. Would recommend. Good value for money.

8/10

Excellent

10 Feb 2019

Verified traveler

I was very happy to find a cheap and affordable room for the night at such a short time.

Leisure Partner

10/10

Exceptional

24 Jan 2019

Laura

Fabulous :-)

Stayed here for 3 nights, it was so lovely! Crisp clean sheets, nice kitchen, very social - as in people were friendly and chatty, liked the lights being turned down for quiet times in the evenings too. Cathy was awesome on Reception! Perfectly situated, great WiFi - sadly not available in the room but the communal area was great where you could get it. Air con was fab and having own fridge and bathroom in the dorm was such a bonus! Would 100% recommend.

8/10

Excellent

14 Aug 2018

Verified traveler

Cosy and homely

What a wonderful location, cosy room's, we'll set out and I love the little nooks and small lounges dotted around to read and take time out while still amongst the guests.
The host was brilliant, kind, caring warm and had great local knowledge :-)

10/10

Exceptional

21 Jun 2018

Verified traveler

Really friendly staff. Cosy hostel, really nice places to sit and relax

6/10

Pleasant

22 Jan 2018

max

Nice hostel, shame about the noise

Nice hostel at convenient central location. Reception staff were very friendly. Only downside was noise at night. Each night we were there the nightime receptionist would have loud conversations with guests/play movies on laptop that kept us up past midnight. Not good if you're staying for work purposes!

10/10

Exceptional

08 Jan 2018

Coops

Great Value!

Extremely friendly and clean, and could not be beaten for price ...

10/10

Exceptional

08 Dec 2017

Anna-Carin

Nice place. Quite simple rooms.

Partner

10/10

Exceptional

20 Aug 2017

corgi

Great week of warm weather\n

A great place to stay and really friendly people always willing to help you out cheers

10/10

Exceptional

15 Jul 2017

kevin

2nd time there

I am 73 had good time

10/10

Exceptional

04 May 2017

Ryan

Stayed for groovin in moo show

Very nice staff, nice area to socilise, friendly atmosphere, would stay again.

8/10

Excellent

09 Jan 2017

Rafal

Great Location to meet new friends

IT was perfect what we needed it for, but the A/C died half way through the night

6/10

Pleasant

17 Dec 2016

citygirl

Nice hostel, near town cbd.

Clean and tidy hostel near centre of town. The bed was comfy and the room and facilities were clean, in this small heritage building. Pick up available from ferry and coach terminal at certain times of day.

8/10

Excellent

03 Nov 2016

Parvez

A good place to make new friends. Clean kitchen and lounge area.

8/10

Excellent

06 Oct 2016

Sean

Central hostel free parking nearby

Nice hostel, friendly staff, take room on top floor, quieter at night. Towels provided in room, no deposit to be paid.

Partner

8/10

Excellent

28 Sep 2016

Max

Nice hostel

This hostel was nice and clean. The guy at the reception was really nice and he illustrated all the hostel to us. The room was comfortable and everything was good.

10/10

Exceptional

18 Sep 2016

Philip

Very nice and convenient,

Very friendly and supportive staff, centrally located to supermarket, cafes, restaurants and the beach and Strand area!

10/10

Exceptional

23 Mar 2016

Edwardo

Great, staff very wecoming

It was great staying there and will recommend to family and friends

6/10

Pleasant

08 Mar 2016

Verified traveler

It's a hostel but quite a good one

Ok as hostels go. Quite clean and worth paying a bit more for a private bathroom. Noisy but thats probably to be expected.

Partner

8/10

Excellent

04 Jan 2016

Elin

Nice hostel

We stayed here for three nights, it was a nice hostel, good kitchen, nice room and friendly staff :)

Family

8/10

Excellent

03 Jan 2016

Claire

Good clean rooms with refrigerator, small storage space and desk. Free pick up service at certain times offered from Magnetic Island ferry and Greyhound. Front desk staff were excellent. Limited kitchen facilities versus amount of guests meant that the kitchen was sometimes chaotic around meal times.

Partner