Name: Avenues Xchange
Address: 8 10 The Avenue, Hermit Park, AU

8/10

Excellent

27 Jul 2026

Rick

Friendly. Upstairs showers not working

10/10

Exceptional

26 Jul 2026

Debbie

Clean comfortable room

Partner

2/10

Poor

26 Jul 2026

Richard

Booking gog cancelled and onlh found out when ibarrived to check in, do not recommend staying here even if itvwas a last option

4/10

Poor

16 Jul 2026

Bruce

The room was OK. No towels were provided. The amenities were not well kept or maintained. The cleanliness was average to poor. The staff were trying to be helpful but were poorly organised. Definitely not a place I would be recommending or staying at again.

Self

8/10

Excellent

14 Jul 2026

Andrew

Staff were great, as I have medical issues and needed a fridge and they put a bar fridge in my room.

Self

2/10

Poor

13 Jul 2026

Johannes

Room wise. It was a good bed, however there was always people even late at night and in the middle of the day oursise our window where they talk loudly and play music. There was a light shining from the hallway into our room at night that lit up the room although our light was off.
Clean bedsheets tho. Had a towel and 3 blankets which was real nice.

We interacted only with one staff memebr, the onaite manager, she was very friendly and considerate. However when we tried calling to verbally confirm our stay and let them know we will be checking it at 10 at night, we could not get in contact with them. It stressed us out because we don't know the neighbourhood and if we the guest house knows we succesfully booked the place, like some verbal confirmation would've helped.

The cleanliness of the place was veryy awful. I the men's room there was no soap to wash our hands, toiletpaper and hair all over bathroon and hair in the hallways next to our rooms. There was blood nect to the one toilet tbat did not get cleaned for the weekend. It was a long weekened but still I think it is important for someone to clean for a hygenic purpose. The ladies room I was told had no toilet paper. Sometimes the water for showering was cold.

The Kitchen was not clean in anyway, we had to wash our plates before we used them and other kitchen stuff we cooked with. Therebwas no cups for tea and coffee, not that was easy to find anyway. Fridge space was hard to find. Others shared similar concerns.

Friends

2/10

Poor

13 Jul 2026

Patricia

Check in can be slow process. Building is much older than it looks, very tired. It is a full on backpackers hostel, messy dorm rooms, filthy carpeting, I booked a single room, don't ask for much, clean bed, hot shower, some quiet sleep. My bed was broken (leg missing), no hot water at all too have a shower, the power in each room cuts off after an hour of use, didn't come back on four 4 hrs, but the worst is the absolute noise two nights in a row from gamers using giant tv and yelling until 2 am. The next night worse, the whole complex including main staff partying, loud music, yelling until 4am+ right next to my room with receptionist encouraging them. I packed up my car and left at 4am, even though I paid for another 24hrs, and slept in my car.
For those who need accommodation for hospital visits, don't do it. I will never return.

Self

8/10

Excellent

12 Jul 2026

Stephen and Judy

The only real issue was there was no hot water for showers

Partner

8/10

Excellent

11 Jul 2026

Bronte

Staff were lovely. Older place but kept clean and tidy

Self

10/10

Exceptional

22 Jun 2026

Ariel

The room is clean and accesseble to kitchen and shower room

8/10

Excellent

21 Jun 2026

Chikezie

Homely and friendly.

Self

6/10

Pleasant

19 Jun 2026

Sanna

The whole place was absolutely amazing, sadly the bed was horrible because the springs were literally stabbing my back

Self

6/10

Pleasant

14 Jun 2026

Vivienne

Close to a bus stop which is nice, the staff members are around the building and not really present at the reception or a fixed place where you could find them. You can ring a bell at the front desk though. The kitchen and our room had everything one needs. Wasn't very clean but not very dirty either.

6/10

Pleasant

31 May 2026

Carlos Eduardo

Noise

Self

10/10

Exceptional

25 May 2026

Andy

This is my third stay here and each time they have impressed me with their cleanliness, room condition and restrooms are well maintained, Staff are always helpful on all my visits - always have has a great stay - well done to the team.

Self

10/10

Exceptional

22 May 2026

Ariel

Highly recommended to friends//family

2/10

Poor

01 May 2026

Sacha

Poor

8/10

Excellent

09 Apr 2026

John

It was close to Mater Hospital Specialists Suites

Partner

10/10

Exceptional

06 Apr 2026

Jessica

👍 Very enjoyable

8/10

Excellent

30 Mar 2026

Susan

Great having washing machine facilities.
Liked having the pool to use
Large dining area, cleanliness in kitchen/eating area could have been better - maybe have a ckeaner empliyed rather than relying on occupants to mop floor erc. Bathroom facilities adequate but again could be regularly cleaned.cleaning.
Out of your control - but other occupants not having any regard for others in same room - sorm a real clutter everyone's things all speead out - maybe less beds in room so storage areas more defined.

Self

10/10

Exceptional

26 Mar 2026

Jeannette

The amenities were very clean and tidy. Wonderful Manager-BAILEY!
Pool area was lovely. The whole place was lovely! Thank you!

Self

10/10

Exceptional

18 Mar 2026

Ariel

O

Self

10/10

Exceptional

27 Feb 2026

Vaa

Everything is perfect ❤️

Partner

2/10

Poor

27 Feb 2026

Traian

Did not stay feel like I got scamed its a blody backpakers

10/10

Exceptional

21 Feb 2026

Ariel

Clean room. Nice people. A place closer to taurist spots

Self

6/10

Pleasant

15 Dec 2025

Prachi

Very average place. Needs a serious renovation

10/10

Exceptional

26 Nov 2025

Claudia

Comfortable bed and lounge quiet and understanding and helpful bosses and affordable

Partner

4/10

Poor

21 Nov 2025

Liem

Ok. Light from corridor all nite

10/10

Exceptional

25 Oct 2025

Ariana

It was great

Leisure Partner

10/10

Exceptional

18 Oct 2025

Andy

Kitchen area was neat and tidy and fully stocked.

Leisure Self

8/10

Excellent

15 Oct 2025

Andy

Staff were great, checking me in before the set time of 2pm. Explaining the surrounding areas etc.

4/10

Poor

09 Oct 2025

Prachi

This is a very basic place. Never to go back.

6/10

Pleasant

02 Oct 2025

Lucas

Drain at front of property is not in properly and makes a noise when a car drives over it.

Business Self

2/10

Poor

25 Sep 2025

Zac

Booked single room. Told had to move to shared room. No refund in price disparity. Last night was told to get refund from booking agent for last night of stay(past possible refund timeframe) departed hostel accordingly before checkout. text message at 4.55am next morning that it was now fine to stay for that booked night and checkout was 10am. 5 hours after the message was sent. Complete joke. No towels in room bathrooms were not cleaned properly. Would love refund for that last night but that never happened.

Leisure Self

10/10

Exceptional

20 Sep 2025

Ricky Gudge

Xor

2/10

Poor

19 Sep 2025

Zac

Territory treatment regarding booking.

Leisure Self

10/10

Exceptional

31 Aug 2025

Andrew

ThoughCrowded it's well managed and clean
Bradley deserves Kudos to his work

Business Self

6/10

Pleasant

28 Aug 2025

Philip

Backpackers

The pillow was stained and there was no pillow case
The only fridge there was full
Maybe list it as a BACKPACKERS

Self

8/10

Excellent

03 Aug 2025

Verified traveler

Budget accommodation option with a homely feel

Basic hostel, predominantly used by working travellers. Queensland building has beautiful original features with great spaces to relax. Good vibe. Free washing machines and plenty of room to hang out clothes. Very clean downstairs bathroom and a very kind resident kept the well appointed downstairs kitchen clean during my stay.
I stayed in single private room that was basic but comfortable. Quite noisy due to being next to the pool that was where some residents hung out late in to the night.
Location was quiet and safe, very near the bus stop with buses going directly to the city centre, as well as other shopping centres.

Self

6/10

Pleasant

23 Jul 2025

Lily

Lots of bugs and ants in the property, however, staff were friendly

6/10

Pleasant

15 Jul 2025

mark

Nice family business, they can't help that visitors think calling Africa at 3 am but forgetting they have a phone- so not need to scream to be heard...

10/10

Exceptional

11 Jul 2025

Brenda

Such a grand old building with an interesting history. The manager was lovely to deal with. My Queen room had the basics and was clean and tidy. There were 2 toilets and 2 showers on the ground floor but watch out if the toilet paper has run out by early morning! The lounge area upstairs is great! Some parking behind the building but I had to park on the street - which was fine. I stayed for 3 nights and would definitely stay there again.

Leisure Self

10/10

Exceptional

11 Jul 2025

Richard

Staff is friendly and very accomodating

Leisure Family_with_children

8/10

Excellent

02 Jul 2025

ROSITA

It was clean, safe, and homely. Friendly, helpful staff at front desk..

10/10

Exceptional

03 Jun 2025

Leisha

Staff went above and beyond to help l. Many thks

8/10

Excellent

26 May 2025

james

Quiet. Clean

6/10

Pleasant

25 May 2025

ARIEL

My room is connected to the back exit...laundry....toilets...Smoking area. Plus the swimming pool is at the back...
So noisy most of the time..Smoke coming inside the room..Most guest dont respect others..i thought i was in another country!!!

Self

8/10

Excellent

10 May 2025

Darren

Basic but clean and nice

10/10

Exceptional

02 May 2025

Michael

The greeting at reception was extremely polite and friendly, the staff were polite and respectful of privacy and open to help in any way possible. Rooms were very clean and as was the rest of the property.

Business Self

10/10

Exceptional

23 Mar 2025

Benjamin Lucas

Great service

The staff went above and beyond to ensure that we had the best possible experience. We were even picked up from the ferry terminal when public buses were not running due to flooding. Dinner in the upstairs dining area was a great opportunity to meet fellow guests/travellers

Partner