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Clarion Hotel Townsville

Townsville - QLD · Australia

201 Sturt StreetView location

9.0/10Excellent324 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition8.8/108.8
Location10.0/1010.0
Neighborhood8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Clarion Hotel Townsville

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

When you need to plan a get-together, choose the Clarion Hotel Townsville, located in the heart of the Central Business District and a short walk to the Strand and beaches. Our restaurant, Gossips, offers buffet breakfast, free Barista coffee, lunch and an a la carte dinner.

If you prefer a quiet night in, room service is also available. Hotel amenities include free parking, free WiFi, free daily newspapers and guest laundry facilities. All guest rooms offer air conditioning, coffee makers, irons and ironing boards, hair dryers and mini bars. Some rooms include kitchenettes.

Book now to connect with family, friends and colleagues and explore all the best Queensland has to offer.

Read more about this hotelShow less

With a stay at Clarion Hotel Townsville, you'll be centrally located in Townsville, just a 4-minute walk from Catholic Diocese of Townsville and 6 minutes by foot from Cotters Market.

This luxury hotel is 0.3 mi (0.5 km) from Castle Hill and 0.5 mi (0.9 km) from Perc Tucker Regional Gallery. Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding.

Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 7:30 AM - 8:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Catholic Diocese of Townsville 0.3 km / 0.2 mi
Cotters Market 0.5 km / 0.3 mi
Castle Hill 0.5 km / 0.3 mi
Perc Tucker Regional Gallery 0.7 km / 0.4 mi
Queensland Country Bank Stadium 1.1 km / 0.7 mi
Museum of Tropical Queensland 1.2 km / 0.7 mi
Maritime Museum of Townsville 1.2 km / 0.7 mi
Cultural Centre Townsville 1.2 km / 0.8 mi
ReefHQ 1.2 km / 0.8 mi
The Strand Beach 1.4 km / 0.9 mi
Queens Gardens 1.4 km / 0.9 mi
The Strand 1.4 km / 0.9 mi
Strand Waterpark 1.4 km / 0.9 mi
The Strand 1.6 km / 1 mi
Magnetic Island Ferry Terminal 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Car hireExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Hotel safe
Show 13 more facilities & services
  • Lift access
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-3
    DOUBLE AccessiblePhoto unavailable11 photos

    Clarion Hotel Townsville

    DOUBLE Accessible

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Hairdryer
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Clarion Hotel Townsville

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Clarion Hotel Townsville

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS QUEEN BEDDOUBLE • BUSINESS QUEEN BEDDBL.BS-QN

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE BUSINESS QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 5 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable13 photos

    Clarion Hotel Townsville

    DOUBLE QUEEN SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Clarion Hotel Townsville

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable14 photos

    Clarion Hotel Townsville

    DOUBLE KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Clarion Hotel Townsville

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 5 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable15 photos

    Clarion Hotel Townsville

    Room TWO QUEEN BEDS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Hairdryer
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Clarion Hotel Townsville

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Clarion Hotel Townsville

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Clarion Hotel Townsville

9.0
Excellent
324 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
29 Jul 2026
Heather
Great beds. Helpful staff.
10/10
Exceptional
27 Jul 2026
Nicholas
Good central location close to shops and attractions.
10/10
Exceptional
26 Jul 2026
Andrew
Great location for the stadium, very helpful stafff
10/10
Exceptional
30 Apr 2026
Tom
Good room , helpful staff and great location
Partner
10/10
Exceptional
11 Apr 2026
Brian
The booking was hassle free. The reception was helpful and pleasant. Our stay was comfortable. Would recommend the Clarion Hotel to others.
Brian and Helen
Partner
8/10
Excellent
22 Feb 2026
Shirley
The room and bathroom is very clean.
Great location ,just Walking distance to shops and restaurants. Staff are very friendly.
Partner
8/10
Excellent
18 Jan 2026
George
All was good
Leisure
10/10
Exceptional
13 Jan 2026
Guerschon
Good
Friends_and_family Friends
8/10
Excellent
04 Jan 2026
George
All
Leisure
10/10
Exceptional
19 Dec 2025
Kevin
The room was very clean and tidy, plus very spacious with good in room amenities.
10/10
Exceptional
10 Dec 2025
Katrina
Perfect
Leisure Partner
4/10
Poor
28 Nov 2025
Kaye
The entire property needs maintenance and upgrades. Staff was friendly.
I chose a Clarion property because they have a good reputation. Unfortunately this property was disappointing and not worth what we paid.
8/10
Excellent
07 Nov 2025
Geoffrey
Found hotel clean and tidy, very helpful staff. Close to where we needed to go places. Would return again.
Only missed a pool this time of the year in Townsville.
Business_and_leisure Friends
10/10
Exceptional
04 Nov 2025
Jane
Clean, helpful staff and great location for city clients.

Only negative is that the lighting is really dim and dark.
Business
8/10
Excellent
01 Nov 2025
GLYN
Room clean
10/10
Exceptional
31 Oct 2025
Deborah
Room was very clean with lots of room
Leisure Partner
8/10
Excellent
23 Oct 2025
Bruce
Clean
Business Self
10/10
Exceptional
21 Oct 2025
Trish
The room was lovely - large, clean and modern fixtures. We arrived quite late and the staff were very friendly, helpful and professional.
Leisure Family
10/10
Exceptional
14 Oct 2025
Lin
All the Reception staff were very friendly and helpful to me, an interstate visitor
The room and bathroom was large and clean and the big surprise was the Nespresso coffee machine
I would definitely stay here again should I find myself visiting Townsville in the future
Leisure Self
10/10
Exceptional
03 Oct 2025
Alexander
Lovely staff and very comfortable room. Thanks
10/10
Exceptional
29 Sep 2025
Tinousi
Safe
10/10
Exceptional
26 Sep 2025
Verified traveler
quiet comfortable and clean place. Nice and easy self-service laundry. Good parking place.
Leisure Partner
10/10
Exceptional
18 Sep 2025
Rechelle
Loved our stay.
Very friendly staff.
Beautiful rooms.
Great pool.
Breakfast was great both mornings.
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Lynelle
Easy walking distance to the Cowboys QCB Stadium. Woolies is up the road and the best of all was the clean, comfortable room.
Leisure Partner
10/10
Exceptional
18 Aug 2025
David
Great stay. Nice and tidy good location
Leisure Family
8/10
Excellent
14 Aug 2025
Sue
The property is in a good location rooms are big but the bathrooms have no where to put clothes
Business Family
10/10
Exceptional
14 Aug 2025
Paul
A good place to stay and within walking distance of all we needed.
10/10
Exceptional
02 Aug 2025
LEW
The hotel is under new management and in the process of refurbishment. The staff, especially Annie the receptionist, were delightful. Happy, accommodating and friendly. Our room was clean, spacious and well serviced. Once the refurbishments are finished this will be an even more wonderful place to stay. In the center of the city and close to shopping and eateries - perfect.
Leisure Partner
6/10
Pleasant
28 Jul 2025
jodi
Disappointed paid $250 for king bed with tub…no tub, no cafe, no bar, no room service. Changed hands a few months ago and old owners took everything apparently. No microwave or toaster in room, just a kettle. Extremely basic for the high price. Was great to have a cup, teabag and milk to have a cuppa. Room was clean & bed comfy but very overpriced
Business_and_leisure Self
10/10
Exceptional
14 Jul 2025
Gary
Within walking distance to everything we wanted to attend.great location.
Leisure Partner
8/10
Excellent
09 Jul 2025
Ronnie
It’s a little worn down but overall good.
Business Self
10/10
Exceptional
30 Jun 2025
Paul

affordable and pleasant

Nice stay - very comfy bed - friendly staff - clean and bright bathroom -
Curtains wouldnt open up ... but not to fussed
Partner
6/10
Pleasant
28 Apr 2025
Dave

Claritin

Hotel is a bit run down and room had a nasty disinfectant odor. Everything worked but it was Australia Independence Day so that might have been part of the issues
Self
6/10
Pleasant
24 Apr 2025
Teokotai
I won’t recommend to many. Lack of information about excitement places, no parking for customers, staff who seems not interested working at the hotel, and no excitement about welcoming guests. Maybe because of long weekend but that’s not a good excuse.
6/10
Pleasant
02 Apr 2025
Joanne
The rooms were a good size however the property had a terrible odour. The shower broke in our room and although reported it was not fixed as was a broken toilet roll holder. The room lighting was very dark and insufficient. Location was ok for what we had to do, the staff, when available were helpful. Would not stay again
Business Family
4/10
Poor
01 Apr 2025
Angela
The hotel was older and more worn out than photos (which I assume were taken in their remodel in 2016). My bed was not changed once in 10 day stay. Towels were replaced but not always with correct number, trash was taken out but bathroom was never cleaned or floors swept in those 10 days. Room smelled almost of bug spray. Staff at front desk was sometimes there but frequently missing. When I needed a missing towel or bottle water I did get it replaced after asking. Parking was free but limited and tight parking spaces. No real on site dining but places that were walkable. It would be fine for a night or two but would not recommend for a longer stay.
Leisure Self
10/10
Exceptional
29 Mar 2025
Kaela
Nice stay. Close to footy grounds
Leisure Partner
8/10
Excellent
29 Jan 2025
Verified traveler

Very good location, free parking

Very convenient location, shops are in walking distances and close to the airport.
The A/C unit in the room was quite old and struggling to reduce room temperature.
The water pressure in the shower was quite low, they may need to look into it and fix.
Breakfast may not be available on public holidays.
Business
10/10
Exceptional
27 Jan 2025
John
Clean and tidy accommodation with all the amenities needed for a comfortable stay. The staff were very helpful and polite. Only downfall was the on-site car parking. It was difficult to park a larger car in the allotted spaces available. Appart from this, my family and I found the Clarion to be a great place to stay in Townsville.
Leisure Family
6/10
Pleasant
25 Jan 2025
Verified traveler
The location was great, staff very friendly, however the bath was dirty (had a black ring around it) the shower gel container was empty, the basin was dirty and there was only one bath towel for 2 people.

The bed was extremely soft so we both woke up with sore backs.
Partner
10/10
Exceptional
22 Dec 2024
Mrs Julie
Bed was very comfy. Reception upgraded us to a sea view room
8/10
Excellent
19 Nov 2024
Truong Son
Easy going , easy access to the city 5 min walk for every thing
Leisure Friends
4/10
Poor
06 Nov 2024
Saahid
There was noone at reception when I arrived at 1630hrs had to wait while there were no other guests except me on a friday. The staff was unwelcoming and rudely declined my request for a late check out stating we are not a fancy hotel where these options are available. Secondly the bathroom was poorly designed as it sipped water into the attached toilet area. There isn’t adequate parking available for a medium sized suv.
Business_and_leisure Partner
10/10
Exceptional
03 Nov 2024
Judith
Excellent service front counter.
Leisure Partner
8/10
Excellent
02 Nov 2024
George
.
Business Self
10/10
Exceptional
19 Oct 2024
Michael
.
10/10
Exceptional
30 Sep 2024
Gregory
location is brilliant walking distance from most restaurants the strand etc
My only complaint is the Outside private Car park it's very unsatisfactory if you're in a big vehicle trying to get out.
You will notice vehicle's have scrapped against the building previously
Leisure Self
8/10
Excellent
14 Sep 2024
Leanne
We were disappointed that the Greek Restaurant was closed for refurbishment - which was the only reason we stayed here rather than down the road.
Knowing that it is now going to be an Italian smorgasboard style place - we won't be back.
The parking area was too small for the size of cars in the area.
Leisure Family
6/10
Pleasant
07 Sep 2024
David
Nice old brutalist design on the building, and nice sized room for the price. Room smelled strongly of mildew and appeared to have been covered up by heavy cleaning products.
Leisure Family
10/10
Exceptional
20 Aug 2024
Moya
I arrived later in the evening than arranged, due delayed flight, to nevertheless welcoming and helpful staff. A few very small glitches with room amenities but understandable due current hotel renovations and very forgiveable because of those same very pleasant staff! Thank you.
Business_and_leisure Self
10/10
Exceptional
05 Aug 2024
Terrence

Solo visit

Arrived early and was checked in straight away. Given a good overview of hotel services as well as advice on local attractions and services. Room service was exceptional and they confirmed with me for any concerns. There were none. I liked the direct line to the Taxi's and they were a very prompt service. I offered suggestions when checking out and they were noted... Not merely acknowledged
Self
8/10
Excellent
16 Jul 2024
Lisela
The place was nice and clean. It was a little bit hard to find the place. Parking isn't included.
Leisure Family
10/10
Exceptional
01 Jul 2024
Margaret

Nice central comfortable hotel

We stayed for one night and were pleased with the location, amenities and nice friendly service. The room was well set up with a foyer area that had a pod coffee machine and sink. The aircon worked well, there was a large TV, and free Internet.
The beds were very comfy and overall it was spacious. They do need to improve the lighting tho, it was very gloomy in the main living area over the table and desk. There was good lighting at bedside but even a free standing lamp with bright LED bulbs would fix it for the rest of the room.
Partner
4/10
Poor
09 Jun 2024
Kyle

How can I NOT help you ?

This place is one step above youth hostel. The man at the reception in the evening was the worst employee and should be let go. How can I NOT help you? Should be on his calling card. He actually seemed annoyed that he had to look up from his phone. Please note there were no hairdryers in the rooms or to borrow from the front desk.
Self
10/10
Exceptional
03 Jun 2024
Jayden
Good
10/10
Exceptional
02 Jun 2024
Laura

The Caring Clarion

I have loved the Clarion since my very first stay, a couple of years back. I consider them to offer a high level of customer service provided by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout. This is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath also.. i like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. There is none by the way... It's also convenient having an adjoining restaurant with Greek food and branded coffee.
The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over bleach 😉.
Self
10/10
Exceptional
26 May 2024
ANDRIES
Quiet, very clean and modern apartment with good bed and bathroom facilities.
Very friendly staff.
Private off street parking is a bonus but the parking is very tight if you drive a larger vehicle like a Land Cruiser.
Overall highly recommended.
Leisure Friends
8/10
Excellent
20 Apr 2024
Alexandra
Property was in good condition, staff member was really nice. Gym advertises a gym but found out upon arrival that they no longer have one. Room smelled a bit damp, but was spacious and comfortable for a 3 night stay.
Business Self
10/10
Exceptional
03 Mar 2024
Laura

Reliable and Beautiful

I have loved the Clarion since my very first stay. The high level of customer service given by the on Duty Manager/Reception and overall quality of the hotel and the spacious rooms/design/layout is why it's one of my favourite hotels in Townsville and why I keep returning. I always choose a bath..
I like them so much that I wouldn't submit any negative feedback online but would rather notify them in-house. It's also convenient having an adjoining restaurant Yayo's with their Greek food and Merlo Coffee.
The only thing I will add is for them to please bring back the cleaning product that had a sweet cinnamon type fragrance that reminded me of a Christmas fragrance.. it's preferred over the bleach 😉.
Self
8/10
Excellent
29 Feb 2024
SOON
Short one night stay. No issues
Partner
6/10
Pleasant
27 Feb 2024
Cameron
Room wasnt the same as picture, lack of useful things in room like hooks for things, no kitchen sink and bathroom sink had no plug, no toilet brush, inwards swinging shower door that smashes against shower head if youre not careful
4/10
Poor
18 Feb 2024
Imad
Not a super hotel
Leisure Self
10/10
Exceptional
30 Jan 2024
Jacqui
Really helpful reception and great bed
Leisure Self
6/10
Pleasant
18 Dec 2023
kelly
It was a fine hotel for a quick night over.
Friends_and_family Family
10/10
Exceptional
30 Oct 2023
Susana
Highly recommended for their excellent service and location is perfect
Leisure Family_with_children
10/10
Exceptional
09 Aug 2023
Leanne
Great customer service
10/10
Exceptional
28 Jul 2023
Jeff
q
Business Self
8/10
Excellent
10 Jun 2023
Andy
The staff were amazing, room was good, although the bed was way too soft for me, otherwise a great stay.
Leisure Self
8/10
Excellent
12 May 2023
Brian
excellent service only problem was an inoperable room safe
Leisure Partner
10/10
Exceptional
28 Mar 2023
Kallie
Clean and comfortable.
Very noisy intersection.
6/10
Pleasant
26 Mar 2023
Maxine
This property included parking in the price which is great. Unfortunately the property looks shabby and unkempt from outside and is decorated in very miserable colours inside giving it a dated feel.
Leisure Partner
10/10
Exceptional
15 Mar 2023
Lyn
From the minute we stepped in the door we were given excellent customer service by the friendly staff. The room was a good size. Very clean comfortable. Good value for money. Would stay there again. Shower pressure was light on. Everything else very good. Recommend staying there. Restaurant Greek food was awesome for the price.
Business Partner
8/10
Excellent
03 Mar 2023
Kenneth
Telephone connection was broken.
The bottom of the shower screen door pivot was rusted. There was no toilet brush.
Opened and half used recyclable cutlery was left in the drawer.
The bed was beautifully comfortable.
Business_and_leisure Partner
8/10
Excellent
07 Jan 2023
Chris
Ok
Leisure Family
10/10
Exceptional
14 Nov 2022
Joanne
The staff were extremely friendly and helpful. The room was good. We had an enjoyable stay
Leisure Partner
8/10
Excellent
14 Aug 2022
Tanya
The property was very clean. So much so that the aroma of bleach is quite strong. But what can I say, I guess that's preferable to it not being clean. Reception staff are lovely and helpful and on the Saturday night I stayed it was very quiet and the beds are very comfortable.
Leisure Self
4/10
Poor
09 Aug 2022
Melissa
Property is over priced. No secure parking and there are numerous homeless shelters surrounding the property so we were concerned leaving our car at night. Musty smelling room and mould in shower.
Leisure Family_with_children
10/10
Exceptional
22 Jul 2022
Leanne
I loved the fact that the property was a 5 min walk from where we were headed.
Leisure Family
10/10
Exceptional
20 Jul 2022
Glen
Never knew the place was there and was very very surprised how good it was presented and managed.

Upper carpark for my 4wd was rather difficult to enter and leave the space
Leisure Friends
8/10
Excellent
11 Jul 2022
Caroline
Good location
Leisure Family
10/10
Exceptional
03 Jul 2022
Sandra
Room was spacious and lovely. Would definitely stay here again
Leisure Partner
2/10
Poor
25 Jun 2022
Robert
We booked this room specifically because it had a bath - that didn't work! Television is set to maximum 20 volume so we could hardly hear it! Car parks both below and above ground were a joke to try and park in so ended up leaving car across the street. Trying to get suitcases from above ground car park was dangerous due to the very steep entrance. Road noise was heard in room as was noise from other rooms. Hall outside room was very dingy and poorly lit. Have cancelled our future booking. Requested full refund but hotel manager Jesse refused it.
Leisure
10/10
Exceptional
12 Jun 2022
Kerry
Very friendly and helpful staff. Lovely huge rooms with comfortable beds. Lots around the area in walking distance. Would definitely stay again
Leisure Family_with_children
8/10
Excellent
03 May 2022
Keith

Good option in CBD

We were happy with our stay. Only minor issues were no microwave oven, rather small window - very different from the pics! Place was clean, good modern room, just needs more light. Quite convenient to restaurants etc.
Partner
10/10
Exceptional
06 Apr 2022
Aaron
Was Relaxed and great staff
Business Family
10/10
Exceptional
17 Mar 2022
John
Guy at reception is super friendly and helpful.
Business Self
8/10
Excellent
29 Dec 2021
James

Worth a look

Not sure if staff are supposed to wear a mask but none worn.
There was only minimal toilet paper on roll and no spare.
Hotel is in a good position close to shops.
No covered parking for large cars.
Partner
10/10
Exceptional
12 Dec 2021
Ian

Very good

Good CBD location, excellent service & staff friendliness.
Business
10/10
Exceptional
06 Nov 2021
Tammy
Huge rooms, comfy bed and coffee machine.
Leisure Family
8/10
Excellent
25 Oct 2021
Verified traveler

Perfect for one night

Staff were very friendly. Room was basic but pretty good for the price.
Partner
8/10
Excellent
09 Sep 2021
GEOFFREY
The property was clean and the staff were efficient and friendly.
Leisure Partner
8/10
Excellent
06 Sep 2021
Verified traveler
Room, facilities everything was extremely comfortable. One of the most comfortable beds I’ve ever slept in.

Only issue is the tight (and lack of) parking. Bring your driving skills if parking.
Friends_and_family Family
6/10
Pleasant
27 Jul 2021
Verified traveler
A bit noisy.
Business Self
10/10
Exceptional
18 Jul 2021
Verified traveler
Great service, bed super comfy
Leisure Partner
10/10
Exceptional
07 Jul 2021
Verified traveler
Very clean. Very comfortable beds.
Business_and_leisure Partner
8/10
Excellent
13 Jun 2021
Verified traveler
Easy
Business Self
8/10
Excellent
24 May 2021
Tegan

Weekend stay

Bed was very comfortable! Pod coffee machine in room was nice. Blockout curtains didnt go right to the corners of the room so it wasnt completely dark but still enjoyable for a sleepin
Partner
6/10
Pleasant
18 May 2021
Verified traveler
Disappointed in the lack of storage, room hadn’t been cleaned properly. Room wasn’t serviced.
Leisure
10/10
Exceptional
18 Apr 2021
Verified traveler
This place is a hidden surprise. Recently refurbished, it has a modern and up to date feel. Staff were amazing. At check in, they even walked outside with me to show me where to park and the best place for dinner. I'm really impressed and will be back again.
Business Family
8/10
Excellent
16 Apr 2021
Ian

Very good

I had previously left a review indicating the cleanliness of the place wasn't great, however this time it was very good.

As always the staff are very welcoming, the rooms are well appointed, spacious and have little extras (like complimentary coffee pod machines in the room), the location is very central to the city area and the gym entry across the road makes it without peer if you wish to work out.
Business

Location & surroundings

Clarion Hotel Townsville
201 Sturt Street, Townsville, Australia

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Clarion Hotel Townsville

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