Name: Shoredrive Motel
Address: 117 The Strand, Townsville, 4810, AU

10/10

Exceptional

31 Jul 2026

Cliff

Clean tidy good location friendly staff .

2/10

Poor

28 Jul 2026

Philip

We were told daily house keeping which was only done every second day when the cleaner was asked, reception wasn’t any help. The rooms were clean but could do with
A upgrade, fan not working properly and curtains require attention.

8/10

Excellent

28 Jul 2026

Bernard

Have stayed here many times. It's proximity to beach and The Strand is brilliant and an easy walk to restaurants etc.

2/10

Poor

27 Jul 2026

Graeme

Room was clean ripped curtains no towels didn’t service room wouldn’t stay there again week end manager not very helpful and I will be speaking to Expedia about the situation

10/10

Exceptional

26 Jul 2026

Sharna

Shoredrive Motel…Ideal location, walking distance to restaurants, bars, coffee, beachfront. Excellent customer service. Could not fault anything, cleanliness of my room was high quality, excellent. Staff helpful and pleasant, made my stay there very comfortable and relaxing. Will definitely be booking here again

10/10

Exceptional

05 Jul 2026

Karly

We stayed in the room at the front of the property. Quite noisy at night but so nice waking up to a view of the ocean.
Room and facilities were great.

Partner

8/10

Excellent

04 Jul 2026

Derek

Good

Pet

2/10

Poor

25 Jun 2026

Matt

It does not look what it looks like in the picture. We did not even stay the night after seeing the room, we left.

Friends

10/10

Exceptional

17 Jun 2026

Mike

Great value for accommodation on or near the Strand. Very good restaurant attached, will certainly stay there again.

10/10

Exceptional

30 May 2026

Janine

Great location, clean room, efficient staff.

Friends

10/10

Exceptional

25 May 2026

Mr Dallas R

The staff location and facilities at the property and close by make it a comfortable place to enjoy beautiful ocean views with local entertainment and foodaries walking distance. Historic landmarks close by with multi cultural plaques readings and great sense of community. Will stay again. Recommend this place to those of all geners. Young n Old. Thanks to the Lovely people that assisted my many questions. Have a great week.

Friends

10/10

Exceptional

24 May 2026

Laura

Rooms were a good size, clean and well maintained. Location was convenient to the beach and local restaurants.

Family_with_children

6/10

Pleasant

23 May 2026

Meredith

Potholes in the car spaces, no hairdryer, key return drop signage poor.
Pool undergoing maintenance, unusable.
No notification of this when I made the booking.
On the plus side, bed was comfortable.

Self

6/10

Pleasant

21 May 2026

Danny

Room was clean and serviced daily. Internet was really poor. Pool was closed, but there was no mention of this at booking or check-in.

10/10

Exceptional

21 May 2026

Caleb

A perfect place to stay for visiting Townsville

Self

10/10

Exceptional

20 May 2026

Neville

Room excellent beach great and close staff the lady was lovely lots of activity and sights to see in Airlee.

Family_with_children

10/10

Exceptional

19 May 2026

Nicole

Excellent location. Great front desk lady. Very organised establishment. Restaurant at the front was amazing.

10/10

Exceptional

09 May 2026

Quentin

Lovely place too spent the weekend

Family

10/10

Exceptional

05 May 2026

John

Great position, staff were more than helpful and the restaurant on site was awesome.

Self

10/10

Exceptional

29 Apr 2026

Kahlia

A brilliant clean, convenient motel on the Strand in Townsville! The best place to stay!

Partner

10/10

Exceptional

19 Apr 2026

Dianna

It was great

Partner

6/10

Pleasant

16 Apr 2026

Anthea

Property is very old and dated but clean. Family room would benefit from the addition of electric frying pan/benchtop cooker and a larger fridge.
Proximity to staff entry for restaurant made our room quite noisy late at night.
Location was great. Right across from lagoon and beach & The Strand restaurants within an easy walk.
Staff were super friendly and helpful.

Family_with_children

8/10

Excellent

12 Apr 2026

Shirley

We had a Wonderful stay! Location was Excellent and directly across from the Beach. Many Cafes and Restaurants were in short walking distance as well as onsite Restaurant which was Exceptional!! Lots to do as well visiting Magnetic Island, which was a highlight. Staff were always very helpful and its Pet Friendly as I travelled with my Service Dog over Easter which they welcomed us very warmly. We definitely would stay again, infact looking at returning soon as it was so relaxing. Thankyou to all Staff who made us feel special from us, Shirley and Coco

Pet

6/10

Pleasant

31 Mar 2026

Hayley

Be wary when handing over a cash security deposit.
I checked out early before reception was open. Called them about the security deposit and they said they'd return the security deposit onto my card or bank transfer it. I flew out of Townsville thinking my security deposit would be refunded that day. I called them up after flying home to confirm the return of my security deposit. A different girl answered the phone & said they can't return cash. They would hold my money in a client account at the Motel for next time I come back & stay. They've gone against what they told me. Is this even legal? I'm not returning to Townsville. Was there briefly for a family funeral. I'm waiting on the manager to call me back and sort this out. They said she's busy with meetings and could take 3 days. I said I'd be calling tomorrow. Hopefully this should be sorted out.

Self

8/10

Excellent

29 Mar 2026

Deidre

Value for money. A basic motel room with everything we needed. Stayed 2 nights but our room was not serviced. Otherwise quite good.

Family

10/10

Exceptional

15 Mar 2026

Peter

Fantastic Motel with easy check-in as the staff member was friendly and polite.
Great location where you just walk out the front and beach is right there. Prelnty of places to eat, drink or just chilling on the sand grass.
Rooms a clean, comfortable beds, great water pressure and hot showers.

Partner

10/10

Exceptional

11 Mar 2026

Nazareth

Clean room, excellent service by staff at reception

Family_with_children

8/10

Excellent

10 Mar 2026

Judith

I was disappointed that the wifi did not work, and the television stations were limited to 7 and 9. Otherwise I was quite happy with the stay. The girl on the desk was lovely.

Self

8/10

Excellent

08 Mar 2026

AMELIA

Shoredrive Motel is such a great spot if you want to enjoy the beach and the whole strand. Great places to eat nearny
Our stay was really comfortable, and my kids had an awesome time too. The staff were super friendly and really accommodating. We’d happily stay again!

Family_with_children

6/10

Pleasant

07 Mar 2026

Ross

WiFi was not working. This has been happening for the past Month or more. on my many visits to this Motel. Advertised as free WiFi, Kept dropping out. I could not watch a movie on TV. Laptop kept stopping from No WiFi. I couldnt even check emails.
If you advertise FREE WiFi Make sure there is decent WiFi Connection.

Self

10/10

Exceptional

05 Mar 2026

Ross

The curtain was see through, No Privacy, Room 19
Needs block out curtains.

Self

8/10

Excellent

04 Mar 2026

Ross

No beach view. Wi Fi wouldn't work and curtain were see through. No privacy

Self

10/10

Exceptional

25 Feb 2026

Debbie

Great location right on the strand, nice and clean room with comfortable beds, highly recommend.

10/10

Exceptional

19 Feb 2026

Ben

Friendly staff, nice clean room

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Vanessa

Clean towels daily
Nice bbq area
Friendly staff
Close to beach
Pool area perfect

Leisure Family

4/10

Poor

09 Feb 2026

Lauren

We booked a budget family room, I didn't realise budget now means run down and dirty.
Other than the linen on our bed, the room was filthy.
Dust bunnies hanging from a rusty fan, freezer so over frozen I could barely open in, hole in the wall, toilet paper shoved in the gaps in the window, layers of dust on the lights and window sills.
It was just a mess.
I raised my concerbs with recep8who was initially defensive and told me I booked a budget room, which I found unacceptable.
My kids did want to stay so we checked out.
About 45 mins later, reception apologised and admitted the room wasn't to standard. The only saving grace in this situation. Only then did he offer a free room upgrade, but we had already made other plans

Leisure Family_with_children

6/10

Pleasant

30 Jan 2026

Trevor

Rooms need total refurbishment,that’s why it is cheap,Great location though.

8/10

Excellent

23 Jan 2026

Chris

Clean room. Close to beach

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Jeannie

Room was spotless and a good layout. Staff were pleasant and helpful. Great location, easy parking.

4/10

Poor

18 Jan 2026

Jennifer

Staff were friendly, the location is great for the price + bedding & room tidy. Motel & property is old and rundown.

Leisure Partner

8/10

Excellent

17 Jan 2026

Peter

Nice location, good price.

Business Self

8/10

Excellent

12 Jan 2026

Glen

Good parking, sizeable room. Bar is expensive but there are other options nearby.

Leisure Self

6/10

Pleasant

08 Jan 2026

Simon

Clean room, ac wasn’t working too good

Leisure Family

10/10

Exceptional

03 Jan 2026

Salli-Ann

Happy with this Motel & it's position..

Partner

8/10

Excellent

03 Jan 2026

Angie

Great parking and location on the Strand

Partner

10/10

Exceptional

31 Dec 2025

wayne

Great stay

Leisure Self

8/10

Excellent

29 Dec 2025

janice

Good

8/10

Excellent

28 Dec 2025

janice

Clean

10/10

Exceptional

01 Dec 2025

Tania

Rooms are nice and roomy tidy and great location

Friends_and_family Family

8/10

Excellent

27 Nov 2025

tauri

Right across from the beach. Quiet and walking distance to dining options.

Business_and_leisure Family

10/10

Exceptional

24 Nov 2025

Gavin

Good convenient location and plenty of parking space

8/10

Excellent

24 Nov 2025

Angie

Love the location, price and basic facilities suit us

Partner

8/10

Excellent

23 Nov 2025

Mal

All Good,
Staff were helpful and friendly.
Rooms clean and tidy.

Leisure Family_with_children

6/10

Pleasant

23 Nov 2025

Elaine

Arrived just at 5:05 so key was in a key safe. On finding our room, it hadn't been cleaned and had the last guest's linen still on the bed. Rang the overnight number and got told to see the restaurant staff and they luckily could give us a key to another room. The room was clean but dated, it was a cheap price though. The location was excellent for the Strand, easy walk along the beach to restaurants and shops.

Leisure Family

10/10

Exceptional

22 Nov 2025

Kim

Shoredrive will always be out 1st choice when staying in Townsville. It's very pet friendly, the rooms are always clean and no matter how busy they are, the staff go out of their way to be accommodating, flexible and understanding of our travel needs. Can not fault them, or praise them enough for everything they do

Business_and_leisure

2/10

Poor

17 Nov 2025

Donna

Room was old and disgusting and smelt

10/10

Exceptional

16 Nov 2025

Kim

Shore drive is absolutely the best accommodation we have booked on our many trips to Townsville. The staff gonout of their way to help if possible and are very understanding of changes in plans and the comfort of their guests. Our pets are always relaxed here and our elderly mum's health needs are acknowledged and accomodated where possible. Definitely recommend this gem on the beach

4/10

Poor

12 Nov 2025

Emily

Dirty and next door was loud

Self

2/10

Poor

09 Nov 2025

Akshobhya

The aircon was making noise all night and as the reception was closed and I have checked-in on the Saturday evening impossible to get that fixed

Leisure Family

10/10

Exceptional

04 Nov 2025

Eva

As far as motels go this place was great! Super clean and location was perfect for a one night stay. We also had our dog with us and they were super accommodating. Happy with the price and staff were super friendly. Recommend to all :)

Leisure Pet

10/10

Exceptional

02 Nov 2025

John

Yes all good

Leisure Family

8/10

Excellent

01 Nov 2025

Cathy

Interior was great! Nice size, extra clean and comfy sheets, comfy bed and pillows, extra large bathroom and shower with, clean towels, nice space to place your toiletries. Nice large side view of the ocean and boardwalk. The pool and exterior need upgrade but all was well inside. Nice welcoming staff. Great value! Tv, fridge, microwave and water kettle with starter coffee, tea, milk. Very pleased.

Leisure Partner

8/10

Excellent

27 Oct 2025

MERRAN

For what we wanted, ie, cheap, convenient, one night it was ok.
Very tired, damaged and basic room but the shower worked, extras such as tea and coffee provided and comfortable beds.
Noisy trolley with bottles late at night could be dealt with. I think the pool was clean but not at all inviting. Terrible curtains. We had to rig up some towels to keep the light out for sleeping.
Would not stay again, bad ambience.

10/10

Exceptional

26 Oct 2025

tauri

Right on the beach front, walking distance to restaurants

4/10

Poor

25 Oct 2025

Matthew

Excellent location, staff were friendly and welcoming.
Room was outdated, blinds didn't cover the window in our room properly, air con was not sufficient for the size of the room, pictures definitely did not fit the description.

Leisure Family_with_children

2/10

Poor

24 Oct 2025

Pete

Very Dated needs to be completely refurbished.
Expensive for what it was .
Not recommended.
Worst accommodation we ever had .
Nothing like picture in website.

Leisure Family

8/10

Excellent

20 Oct 2025

Dearne

The Shoredrive is a very basic motel on the Strand - very nice location but the room was very basic and dated. We loved being across from the playground and the cafe on the corner served nice food and coffee.

The room itself could use some renovating, the beds were okay, but the pillows were flat like a pancake and made for a very uncomfortable sleep.

The bathroom was okay but old and needed renovating (chipped sink, shower curtain made the whole shower very dark and dingy, shower was old school and hard to get water temp right though the pressure was good) and on top of that the whole room had tiny ants everywhere that got into our luggage and bags.

Lastly, there it was noisy from about 6AM - garbage trucks coming in to the skips beside our room, people yelling, just overall not a relaxing stay. There was also no Do Not Disturb sign to put out, so they entered our room just to replace 2 towels which we didn't require for a 2 night stay.

Leisure Family_with_children

4/10

Poor

18 Oct 2025

Roxy

The property/room that we viewed and were shown online was not what we walked into. The bathroom was full of mould, there was no extra blankets for when we got cold. This was not the family room with beach views and a balcony that we paid for or what we thought we had paid for, the room we had was not value for money,

Business_and_leisure Family_with_children

4/10

Poor

08 Oct 2025

Valerian

Beach view was the only plus. Parking should be assigned. Bed on wheels were not locked. Bathroom with moulds and telephone shower head would fall. No daily housekeeping. Only change of towels upon request.

Partner

4/10

Poor

06 Oct 2025

Thomas and Gabi

Pet friendly

Business Partner

8/10

Excellent

27 Sep 2025

maureen

Not enough shelf space in the bathroom!! Door handle needs fixing to the unit

2/10

Poor

21 Sep 2025

Sylvia

Noisy, needed updated, air conditioning bad, pillow absolutely horrible (flat), pool in very poor condition, dirty.

Leisure Partner

4/10

Poor

17 Sep 2025

Raymond

Good location

4/10

Poor

10 Sep 2025

Ingrid

Great location, that's the only good thing about this property.
Property on arrival was dirty & unmaintained. Was sent a text to say get key from box marked 'key pick up' No such sign on box, had to guess. Buttons did not work, took 3 goes to open. Room was uninviting & shabby. Couch was worn & filthy (did not sit on). No coffee table. Tape on floor by the door. Fridge was rusty. Kettle could not be filled in sink as it was too big, had to be held under shower head to fill. Shower was disgustingly mouldy on all walls & black mould on ceiling. Toilet paper holder almost falling off. Could not properly do dishes in undersized sink as there was no plug. Sink hole was rusty. Pool was peeling & filthy (did not go in). This property was worth $100 AT BEST. $160 was a complete rip off. Would not recommend.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Brett De

Great location, pet friendly at reasonable rates

Leisure Pet

8/10

Excellent

29 Aug 2025

Elaine

The location is perfect. The staff were very helpful. Everything was nice and clean. Room sizes are excellent but floor tiles are cracked in places which detracted from the overall appearance.

Leisure Family

4/10

Poor

28 Aug 2025

Lyn

Location ok. Condition of the property sub standard

Leisure Partner

8/10

Excellent

23 Aug 2025

David

Ok

Leisure Partner

4/10

Poor

22 Aug 2025

Don

The price for this place is lousy .$40.00 a night ok but $177 is poor.

Leisure Self

10/10

Exceptional

19 Aug 2025

Thelma

Location right.opposite rock pool is magnificent. Staff - caring. The strand walk at doorstep always inviting. Restaurant very good.

Friends_and_family Family

8/10

Excellent

16 Aug 2025

Marina

Fantastic position !

Leisure Self

10/10

Exceptional

16 Aug 2025

aaron

.

Business Self

2/10

Poor

12 Aug 2025

Robyn

Was booked in and paid and didnt have the room i paid for and still waiting on refund

Leisure Partner

6/10

Pleasant

10 Aug 2025

Alison

I found the Motel, very outdated. There were cracks in the hand basin in the bathroom, no soap supplied, no tissues. The bed was very comfortable, the room was clean, had an issue with the TV remote, could not get it to to off 1 channel, the back didn’t fit on properly. I walked over at 4.59pm to tell the receptionist, to see her duck out the door very quickly.It was resolved the next day by another lady with a different remote. Good location opposite the beach. Restaurant was great, very convenient, very busy. I’m sorry but I would not stay there again. The picture on the ad Is obviously of the newer section at the front, my room looked nothing like that.

Leisure Self

2/10

Poor

08 Aug 2025

Michael

Damp Musty Smell in Room 10 I had to leave and go to another hotel .
Absolutely Pitiful to sell that room 🌚🌚

Business_and_leisure Self

8/10

Excellent

06 Aug 2025

Nanci

Basic accomodation, great spot, perfect for what I wanted for a night, parking on site was a bonus.

Leisure Self

10/10

Exceptional

30 Jul 2025

Bernard

Location great

Great location to the Strand and eateries.

Business

8/10

Excellent

28 Jul 2025

brenton

Clean, friendly close to an excellent restaurant and the Strand.

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

Lucas

Its ok

The position of the motel was great, oposite the strand and well within reach of really nice restaurants. Including the Shorehouse restaurant, which as great.
The room its 5 out of 10 for everything. Everything half worked or was half serviceable. For the price you are well and truly there for the area.
I particularly hated that there was no insde lock, chain, or door bolt. That the sliding doir blinds would flap all night with air-conditioning directly above it and Tv position wouldnt allow comfortable viewing in any position in the room.
Like i said everything was 5 out of 10.
I would say the afterhours service when power failed in room was great 30minutes to correct was good.

Partner

8/10

Excellent

26 Jul 2025

erwin

we liked were we styed good spot verry good restaurant and great breakfast on the corner considering the age of the motel the room was good the only thing that i would have liked was a small sink that is really all front staff great also restaurant staff very helpful thank you erwin and shirley

4/10

Poor

16 Jul 2025

Katrina

Poor sleep

The room appeared unfinished for a waterfront deluxe. No bedside tables or other furniture excerpted 2x outdoor chairs - had to ask for blankets and doona - flat pillows

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Gareth

c

2/10

Poor

10 Jul 2025

Desmond

The budget room was built in the 1970s & only the toilet & tv have been renewed. The air con did not work & ceiling fan switch was broken.

Leisure Partner

8/10

Excellent

04 Jul 2025

Anthony

Stayed in the spa room at the front of the property
Room was good but road noise was a bit annoying
windows didn't close very well and let noise in

6/10

Pleasant

28 Jun 2025

Darren

Restaurant was great . Beds were comfortable. Fan and lights need fixing. Mould in shower.

Business Partner

8/10

Excellent

24 Jun 2025

Verified traveler

The room was good but the fuse blew and couldn't be fixed so I was moved to another room. The wiring in that room was wrong so that the fan didn't work, so I was moved to another room. That room was good. They refunded one day of the fee to cover the inconvenience. Overall a good place to stay, although I had some issues.

6/10

Pleasant

23 Jun 2025

Anthony

Cheap, convenient and central for 1 night stay when everything else is booked, Room was clean but the air-conditioning, TV and fridge were not working.
Looks like it is hosted by young back packers and Saturday nights are a bit rowdy....

Leisure Family

4/10

Poor

22 Jun 2025

Susanne

Very Shabby dated furnishings… very obvious that landlords are reluctant to bother with even small repairs and improvements.

Business_and_leisure Friends

2/10

Poor

14 Jun 2025

Tarryn

Reception was closed for lunch without a time when they would return (which was 2pm), then a further wait for her to check the room. Drinking glasses were dirty (lipstick marks), the wifi password was not given and when asked, I was told that the sign was \"definitely in the room\" - which it wasnt. Police banged on our door at 11pm to ask about a disturbance downstairs.

Leisure Family_with_children

4/10

Poor

11 Jun 2025

Gary

Very run down old and dated room. Pool looked unclean and constant noise from the road