Name: Central Holborn Apartments
Address: 4 Kingsway Place, Townsville, 4810, AU

8/10

Excellent

03 Aug 2026

ken

No kitchen sink plug!

6/10

Pleasant

08 Apr 2026

cathy

Room description was it sleeps 3 but only slept 2 Sofa was not a pullout for child & was very small couch

Friends_and_family Family

8/10

Excellent

08 Apr 2026

cathy

Nice pool. Great location

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Melanie

I have used the Holburn previously many times over the past 10 years.
That is why I booked there this trip.
I was really disappointed.
The property is now very tired looking and in need of a complete refurbishment.
My apartment had many cockroaches running around the unit so I had no choice but to put all food etc in the fridge at all times. Thank goodness there were cafes and eateries nearby.

The reception staff seemed to keep strange irregular hours, so connecting with them was difficult.
Also, read their cancellation policy. They do not refund.

Overall, I would not stay there again as it wasn't a pleasant stay.

Self

6/10

Pleasant

13 Mar 2026

Ellen

Disappointing.
The bed only had a sheet on it, for someone like me that struggles without a blanket and not a single one available sleeping was a struggle.
The TV - only a tiny 32inch. Could it be spared?
I probably won’t stay here again. There’s is better value for similar money in Townsville

Self

4/10

Poor

20 Jan 2026

Sherilee

I wasnt able to book in

2/10

Poor

04 Dec 2025

Rebecca

Room was very different to the photos in booking: shared entrance door with another room. Tiny room compared to room in photos- no patio or lounge, just a bed.

6/10

Pleasant

19 Nov 2025

Marie

Look, some of these properties are not as nice as others. Some \"owners\" choose not to maintain a high quality and as a guest you its the luck of the draw it would seem. We changed apartments the next morning after arriving after hours, due to the first apartment being dirty, grotty and without proper working air conditioners
However the 2nd apartment was fine.

10/10

Exceptional

30 Sep 2025

Jameliah

great parking, quiet area close to lot of restaurants, staff was helpful and very friendly

Friends_and_family Friends

6/10

Pleasant

18 Sep 2025

Jack

Comfy bed and great shower. No iron which was only found after reception closed. Made work the next day uncomfortable. Whilst strong smell of cleaning products, the furniture was grubby.

Business

6/10

Pleasant

11 Aug 2025

Jamie

The unit appliances were poor, with the dishwasher having heavily rusted racks. Couches were not particularly clean. Would have been fine if there was some upkeep.

Leisure Family

10/10

Exceptional

03 Aug 2025

Barbara

Dedicated parking space for each apartment.
No room safe.

Leisure Self

4/10

Poor

15 May 2025

Maree

Do not recommend

Very uncared for rooms, terrible ants. Whilst you could at a stretch call it clean - everything was very old and tarnished (all lamp bases and metal rusty, corners of showers rusty, toilet roll holders rusty. Bed mattresses very thin and no pillow tops. Balcony doors rusted shut, screen doors shabby. No rubbish bin. Uncomfortable furniture. And very expensive. Will not revisit and do not recommend.

Friends_and_family Friends

8/10

Excellent

05 May 2025

Leilani

Nice stay

Secure property, check in was easy enough. Room is smaller than we thought and needs a bit of maintenance/update as carpet is a bit worn.
Location is good, close to cinema, restaurants and Qld country bank stadium.

Partner

10/10

Exceptional

14 Apr 2025

Laticha

Time we spent well there loved the views from the top floor, but as we started to settle in and actually take notice of the place the it was not clean properly, dished still had lip prints and hand prints on them, dishes, pots and cutlery was not washed up and cleaned properly, floor was making the bottom of our foot black not sure if they mopped, sheets had stains on them, curtains had dirt or mould on it, fans and lights dusty and looked like they haven’t been cleaned in ages. It’s not kids safe for toddlers sharp edges on the coffee tables and the tile is not good if they slip and fall, only safe place was the bedroom that had carpet. Tv is outdated so if you do stay here make sure you bring a projector or Xbox or something just to have entertainment. Pool was good but as we started to notice the glass on the pool was dirty. DoorDash pretty good to order and collect down stairs but other then that it’s was not very clean and tidy specially if you have little ones that touch everything I wouldn’t recommend.

Leisure Family_with_children

6/10

Pleasant

19 Jan 2025

Hatice

Not bad

Business_and_leisure

10/10

Exceptional

06 Dec 2024

Marie

Feels very Zen, yet so Central

Really lovely place. Welcoming, clean, feels new and so quiet inside the apartments. Right by the creek, could probably catch a nice red bream or trevally by throwing a line in! Very central, can walk to stadium, town centre, pubs, clubs and restaurants. Secure parking and secure building, felt very safe staying here. Slept very well, comfortable beds and furniture. Will definitely stay here again.

Friends_and_family Family

8/10

Excellent

09 Nov 2024

Clive

Good value

We liked:-
The remote check-in
The size of the apartment
The amenities
Parking
Close to everything

Negative
Small issue of only one wine glass

Partner

8/10

Excellent

09 Nov 2024

Chloe

was good, you get what you pay for. did get undercover parking which was nice

Leisure Partner

8/10

Excellent

17 Oct 2024

Tania

Holborn Central is in a good location with a variety of restaurants and a cinema with a15 minute walk to Woolworths and the mail. Our two bedroom apartment was a decent size and quiet.

The room was very run down and dirty. The showers had mildew. You could hardly see our the windows. There was several things broken the door to the washing machine and dryer, broken and missing remotes for the air conditioning.

The couch was very small and uncomfortable. The beds medium comfort.

There a very small gym which smelt Misty and of sweat and had not water cooler or towels.

There is secure underground parking and the best thing was the pool.

With a bit of tlc and repair it could have been a good unit but servicing is lacking.

10/10

Exceptional

13 Oct 2024

Heidi

Great spacious room with excellent facilities

Business Self

8/10

Excellent

06 Oct 2024

Belinda

Having parking that was only accessible by a remote was very reassuring

Leisure Family

4/10

Poor

25 Sep 2024

Angela

The carpets were stained with an overall dirty appearance. Room advertised said 2 bathrooms, we had one and very slippery. Night 3, air-con in smallest room suddenly developed an unbearable foul smell. Shared air-con control for 3 rooms would not to turn the air-con off. Was unable to enter the room for sleep. Had to ring emergency number 12pm, no other rooms available, was instructed to turn off main air-con switch which shut down all 3 air-cons. Was a pity as the room had the potential of being great if the maintenance had been up to scratch. Pool also needs rails to assist with getting in and out.

Leisure Family

6/10

Pleasant

24 Sep 2024

Hayley

.

10/10

Exceptional

20 Sep 2024

Lindsay

Amazing location right near Cowboys stadium and the city and walkable to Castle Hill. The days we stayed it looked like the aircon had leaked previously and the carpet in the bedroom was wet so was not an ideal smell but we opened the windows and didn't turn it on while we were there. Fine otherwise.

10/10

Exceptional

29 Jul 2024

Bruce

I would not hesitate in recommending this as a place to stay. The staff are fantastic and responsive, the location is very handy with some good dining options on site. I found the bed a little uncomfortable the first night and asked if a mattress topper could be fitted, this was done within a few hours. I will stay here again.

Business_and_leisure

8/10

Excellent

22 Jul 2024

Brett

The property is in a perfect location and facilities are great for what we needed. Being nit picky could just do with a freshen up but otherwise a great place to stay. We will definitely be back.

Leisure Family_with_children

6/10

Pleasant

21 Jul 2024

Jennifer

Other guest very loud needed a room for 3 was give a room for 2 no minium furniture 2 seater small couch

Leisure Family_with_children

8/10

Excellent

07 Jul 2024

Geraldine

Close to what we needed.

Some walls and definitely the glass balcony needed cleaning.

Leisure Partner

6/10

Pleasant

02 Jul 2024

Benjamin

A good stay, in what used to be an amazing property. Clean and comfortable but the rooms are starting to show age and lack of maintenance.

Business_and_leisure

4/10

Poor

12 Jun 2024

Sue

Would not stay here again

Was disappointing, sofa had holes and was well worn, conditioner had mold, also some of the dishes were not clean.

Self

2/10

Poor

11 Jun 2024

Rodney

Never stay at Holborn Central Townsville

Property Vine Holborn at Central, is probably the worst room that i have stayed worldwide. As a self contained apartment the draws, cutlery and cooking utensils were that old and rusted. Taps in the kitchen, and bathrooms leaked and all walls throughout the apartment were a disgrace, several lights did not work and dead insect were in most room. The couch and chairs were filled with crumbs and all ledges had dust and grime.

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

Susane

Outstanding Service

Outstanding service from the manager (Matteo) who checked us in. He was warm and welcoming.

6/10

Pleasant

19 May 2024

Joanne

Quite dated property. Room in need of some tlc

Business_and_leisure Self

8/10

Excellent

01 May 2024

KELLIE

This was a good place to stay and super close to the football stadium. It was clean tidy and spacious. The bed however could have been much better. Not great when you hear and feel the springs when you move in bed.

Leisure Partner

8/10

Excellent

30 Apr 2024

Charlie

The table and benches weren't entirely clean. There were multiple stains on things like the sliding door connection the bedroom and bathroom. The curtains were stained. The bed and sheets were clean though.

Business_and_leisure Self

4/10

Poor

27 Apr 2024

Trevor

Overall ordinary accommodation. Walls covered in marks and stains, grubby showers, broken handles in bathrooms. Overall just very poorly maintained. Service is friendly and undercover parking is a bonus

6/10

Pleasant

07 Apr 2024

Jim

Unit dated and obviously not cared for by the owner. They want good money to stay there and the carpets are disgraceful

Leisure Family

4/10

Poor

07 Apr 2024

Mary

Very disappointed. Have stayed here before but this time a total let down. AC only worked properly in 2nd bedroom. Room needs a good clean. Lights full of bugs. Brought this up with reception and no offer of moving us told nothing they could do. Said they need new cleaning staff so please lodge complaint with the property owners. Uncomfortable 2 nights as AC not working properly and weather was humid. Two of the AC units probably need a service and a good clean. They have multiple properties and something should have to be done to make our stay in Townsville more comfortable.

Leisure Friends

4/10

Poor

28 Mar 2024

Tim

If you have tickets to P!nk and everywhere else is sold out, stay here.

Leisure Partner

4/10

Poor

21 Mar 2024

ash

I liked the pool & the location.
The air con didn't work on first night. Very uncomfortable when I paid for an aircon room. receptionist was helpful to change my room for the next 5 nights. I sent an email to explain my disappointment with the broken aircon & never got a response. The doona cover was stained. Same stains on the door with a hair on it. Cockroach in the room. Outdoor furniture very stained & cigarette hole in the chairs. Would not recommend to stay here.

Business Self

2/10

Poor

02 Mar 2024

Acacia

The unit was filthy not cleaned properly coffee still on the rubbish bin sticky substances in the kitchen it’s worn needs a spring clean

Leisure

6/10

Pleasant

18 Feb 2024

Andrea

The unit 24 was addiquuit in furnishings.
However the apartment or air conditioning smells of mould. Particularly the bedroom aircon.

2/10

Poor

07 Feb 2024

Dianne

Extremely dirty, beds and pillows terrible to sleep in.

4/10

Poor

16 Dec 2023

David

Quite poor

Had a five day stay, apartment was okay but quite dated and really needs a good clean and a bit of TLC. We had issues with a leaking ceiling, in the lounge, from the hole where the missing ceiling fan should be (which talking to reception it’s clear that it won’t be fixed anytime soon). The air conditioning also constantly dripped water leaving puddles on the floor and was noisy in the bedrooms. Quite poorly equipped for self catering e.g only one knife (a bread knife) for food preparation and a random mix of odd mismatched cutlery. Property does have a nice roof top pool and secure underground parking but I would not stay again.

Partner

10/10

Exceptional

07 Dec 2023

Mel

Great value, good sized rooms and a great location

Business Self

8/10

Excellent

30 Nov 2023

Clive

Good room size, loved the balcony, the gym and the pool, the staff were very friendly and helpful. The only slight negative was the bed was a bit small, we have a king size bed at home

Business_and_leisure Partner

4/10

Poor

07 Nov 2023

Fiona

Carpet was dirty and stained, air conditioner in bedroom was very noisy. I've stayed at the Kensington before (part of the group) but I would not stay at holborn again.

Leisure Self

10/10

Exceptional

14 Oct 2023

Ryan

The property was surrounded by several dining venues that was very convenient when looking for options when hungry. Easy parking

Business

10/10

Exceptional

10 Oct 2023

Marion

Nice accommodation close to city

Leisure Partner

10/10

Exceptional

01 Sep 2023

Gary

It was close to all of our needs.

Business_and_leisure Partner

2/10

Poor

12 Aug 2023

Christie

They moved my booking (which was booked in March) from a 2 bedroom apartment to a double room. Took 2.5hrs but they eventually put us up in a different hotel then back with them the next night. They are expecting us to pay for the night they messed up and they took the funds out of my bank account 2 days after check out. The manager states that because he paid 3 times the amount for one nights accommodation I should still pay for their accommodation even though they made the mistake. Will never stay with this hotel group again. The manager is a joke.

Leisure Family

8/10

Excellent

16 Jul 2023

Shane

close to all areas i had to visit

Business Self

10/10

Exceptional

12 Jul 2023

Wesley

Nice quiet and secure, plus easy access to E scooters for shopping or quick trips to the Strand

Business_and_leisure Self

10/10

Exceptional

01 Jul 2023

Hazel

Great find

A perfect stopover for me and my family - husband and two older children. Reception team were super helpful when we arrived late and couldn’t receive the text on a UK mobile.
3 bed apartment very comfortable and well equipped. We all slept very well. Parking underneath a bonus. Would recommend.

Friends_and_family Family

8/10

Excellent

28 Jun 2023

Christina

Everything was great probably just a little bit run down. Our sheets and pillows had stains but other then that everything was good

Leisure Family

4/10

Poor

12 Jun 2023

Ziguang

Overall the cleanliness wasn't great. There are hair and stains on the bed sheets, broken screen doors in both living room and master bedroom. The pots and pans are so dirty that aren't usable. It just doesn't look like the property was properly maintained & I stayed in room HC30.

Leisure Family_with_children

4/10

Poor

14 May 2023

Melissa

Close to stadium

Leisure Partner

2/10

Poor

28 Apr 2023

Rebecca

Not clean at all

Leisure Family_with_children

8/10

Excellent

14 Apr 2023

Jess

Not the best bed but otherwise a great modern place to stay.

Leisure Family

10/10

Exceptional

05 Mar 2023

Ty

Love our stay, always recommend to everyone. Staff are great and always happy to help

Business Family

10/10

Exceptional

04 Mar 2023

Jeanette

Special Gem in Townsville

Great hotel in a central location to CBD, sports stadium, Ross River sidewalk & entertainment. Apartment had heaps of space & well appointed. As I arrived late, aircon & lights were kindly left on for convenience. Great value Hotel.

Self

10/10

Exceptional

06 Dec 2022

Joey

Great location, great value

Leisure Partner

8/10

Excellent

29 Nov 2022

Scott

Room was great, spacious, good view, bed was comfortable

Leisure Family

6/10

Pleasant

24 Sep 2022

Linda

patio not clean, bit rundown for what you pay

Leisure Family

10/10

Exceptional

18 Sep 2022

Emma

Was a great motel with an awesome pool. So close to the city, and right next to sports bar and Mexican take away. Also amazing view of the river.

Leisure Family

10/10

Exceptional

09 Sep 2022

Jared

Checking in was a breeze and the hotel is in a great location

Leisure Family_with_children

4/10

Poor

15 Aug 2022

Akil

There was a sticky granular brown debris on the floor of the bedroom when I checked in, which was late at night.
The next morning when I woke I found further similar debris on the sheet in was sleeping on. Suffice to sday they obviously had not been changed since the previous guest. Did not respond to my polite request for a refund.

Business Self

6/10

Pleasant

07 Aug 2022

Peter

We loved the veiw but was up set that it wasnt clean good enough.nice big apartment safe and secure.

Leisure Family

8/10

Excellent

31 Jul 2022

Cheryl

Property very modern and clean..2nd bedroom window did not open so felt uncomfortable for sleeping.

Leisure Friends

8/10

Excellent

26 Jul 2022

Verified traveler

Great water views

Basic apartment. Everything you need but nothing too fancy. We liked the location and the water views from the room. Good value apartment for a weekend stay.

Partner

6/10

Pleasant

24 Jul 2022

Tracey

The room we stayed in had stains all over the walls and carpets.
We had to put a blanket on the lounge to try soften it up because the springs were starting to poke through the top for comfort. The room slept 5 yet only had one 3 seater lounge so not big enough for the whole family to sit on anyway.
The air conditioners were old and out dated. Made funny noises and stunk we had to turn them off.
They need to go through the kitchen and check/upgrade some kitchen cooking utensils. I hardly call one saucepan and an old frying pan with the Teflon coming off enough to cook with.

Leisure Family_with_children

8/10

Excellent

20 Jul 2022

Raymond

Very convenient to where we needed to go. Bbq facilities at the top floor was a bonus. Checking in late was a breeze and friendly staff.

Business_and_leisure Family

6/10

Pleasant

21 Jun 2022

Verified traveler

Suitable unit location but noisy neighbours

The unit was well located for our stay however each night of our booking, between 1am-3am there was music, loud guests and door slamming.
Very hard for a restful sleep in preparation for sporting performance.

Friends_and_family Family

8/10

Excellent

29 Apr 2022

Daniel

Great place to stay but needs some maintenance

Business Self

8/10

Excellent

24 Apr 2022

Joanne

Compared to when we first stayed at the hotel, the hotel hasn’t be maintained. Everything is worn in the apartment

Leisure Partner

8/10

Excellent

21 Apr 2022

Ursula

We had issues with the remote on the garage door,even after it was swapped over.

Leisure Family

2/10

Poor

11 Apr 2022

Rhiannon

Please stay elsewhere!

Room was extremely dirty and run down. Air con units I don’t think have ever been cleaned so did not want to use. Furniture damaged, carpets heavily stained and kitchen covered in ants. Deck around the pool is a trip hazard especially at the top of the stairs. Would highly recommend staying elsewhere.

Friends_and_family Family

8/10

Excellent

04 Apr 2022

Wade

I would defiantly stay here again, the staff were very helpful and kind.

Although we had to wait 2 1/2 hours until our room was ready to enter (4:30pm) because they were short staffed. We loved the room space and the location was amazing, very close to all the shops and the STRAND was just down the road for the kids to play in all day.

2/10

Poor

04 Apr 2022

Bradley

Was already booked out no room for us

Business_and_leisure Family

8/10

Excellent

21 Jan 2022

Benjamin

Modern , clean property with good amenities and high quality furnishings

Business_and_leisure Self

4/10

Poor

05 Dec 2021

Rebecca

Rooms were not cleaned thoroughly. The bathroom was disgusting especially the shower - there was still the previous persons hair on the walls of the shower, rubbish left under the bed, dead bugs/ants everywhere. One out of the two elevators were out of order with no signage to say so.

Business_and_leisure Family_with_children

6/10

Pleasant

29 Sep 2021

Peter

No stair access

Leisure Friends

4/10

Poor

20 Sep 2021

Carissa

We won’t be back a lot of money for
A crappy apartment and freezing cold
Pool and spar not what the photos are like or how it’s described

Business Family_with_children

4/10

Poor

12 Sep 2021

Paul

This property has plenty of potential however is rundown and lacks cleaning and maintenance. The aircon in the bedrooms was so mouldy and dirty we could not use it. The smell was horrendous and needs a good clean. The filters looked like they have never been clean. With a bit of attention this property would be a good place to stay

Leisure Family

4/10

Poor

24 Aug 2021

Duncan

Property is located in excellent location, however let down by poorly maintained unit. Unit not very clean, carpets threadbare and stained, outdoor seats stained and dirty, some lights not working and one flickering. Could have been cleaner and bin under sink was filthy. Beds need new mattresses.

Leisure Family

10/10

Exceptional

29 Jul 2021

Verified traveler

Location was fantastic and staff were very helpful. Could easily do a long stay at this location.

Leisure Family

10/10

Exceptional

06 Jul 2021

Verified traveler

Unit was nice and location was good, the best thing was the friendliness and helpfulness of the staff

Business_and_leisure Family_with_children

8/10

Excellent

01 Jul 2021

Verified traveler

Handy location to where we needed to be.

Leisure Family

8/10

Excellent

19 Jun 2021

Verified traveler

The building was relatively new looking. There was underground secure parking and a secure lift. The room was well appointed and had a view of the river and sports fields opposite. The bedroom was right on the corridor access to rooms and found it did get a little noisy with people returning from a night out and a family yelling at their children. But otherwise very pleasing.

Leisure Partner

10/10

Exceptional

31 May 2021

Verified traveler

Large clean apartment. Very convenient to the stadium & down town..

Leisure Friends

10/10

Exceptional

12 May 2021

Verified traveler

We really like staying here. It's affordable, clean, great location and the staff are friendly.

Business Partner

8/10

Excellent

22 Mar 2021

Gavin

We booked a 2bedroom apartment but the wasn't enough cups & cutlery for us to use and the showers leaked on the bathroom floors in both bathrooms and there was no curtains in the main bedroom so as soon as the sun was up the bedroom was bright and we were unable to sleep.

Friends_and_family Friends

10/10

Exceptional

21 Mar 2021

Ena

Reception staff were great and very helpful.

Friends_and_family Family

6/10

Pleasant

19 Mar 2021

Bradley

Room needed repaint,and air conditioning cleaned. Also had odd smell throughout which did go when opened whole place up.

Is in a great location for all other requirements. Food, shops etc

Self

8/10

Excellent

16 Mar 2021

Verified traveler

The property was not clean enough and also could hear people staying in next door apartment which was a bit annoying.

Leisure Family

8/10

Excellent

13 Jan 2021

Verified traveler

Good location. Undercover parking. Comfortable apartment with good facilities.

Friends_and_family Family

10/10

Exceptional

03 Dec 2020

ranjan

Very comfortable stay. Nice view and relaxing. Very clean .

Friends_and_family Family

10/10

Exceptional

23 Nov 2020

Drezo

I didnt like how i couldnt use the wifi on my ps4 due to needing to log in via a webpage. Instead i had to log into it on my phone and use my phone as a hot spot. Minor inconvenience but worth mentioning none the less.

Loved the smell of the room. And liked the security to get into and out of the parking garage and the elevator.

Business Self

10/10

Exceptional

19 Sep 2020

Rachel

The pool was awesome! Love the facilities and the location

Leisure Partner