Itara Apartments

10/10

Exceptional

28 Apr 2026

Robert

It was convenient for us.

Partner

8/10

Excellent

07 Feb 2026

Anne

Good facilities, well appointed, great staff, we had a fabulous room it just needed some maintenance.

Family

10/10

Exceptional

09 Dec 2025

Alistair

Have stayed here a few times and have enjoyed the visits.
Quick and friendly check in and nice location next to the Ross river.
Public pool a few metres away which is free and a bonus, with a small pool for residents to use.
All rooms have facilities for cooking as well.

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Robert

Cutlery and cooking utensils looked like they were straight out of the op shop.

10/10

Exceptional

26 Oct 2025

Debra

Beautiful apartment overlooking the Ross River and parklands .The view is outstanding . Very quite . Never heard anyone during our stay .
Willows shopping center is across the road for convenience.

Leisure Family

4/10

Poor

24 Sep 2025

Katrina

One of our group was trapped in the lift in the heat. Their response lacked any empathy. It was quite distressing

Business_and_leisure Family

6/10

Pleasant

01 Sep 2025

Glenn

Roomy but new cleaners required

Staff were friendly. Check in easy. Location good. Plenty of space for 2x couples. Beds very comfortable. Unfortunately the pool was closed. Bench tops kitchen & bathroom etc clean but we had to wear shoes at all times as the floors were definitely not clean and our feet were black. Shower in main bedroom en-suite did not drain well. Reception advised - very apologetic- and if all this is resolved and the current cleaners let go and replaced - this would be a great place from which to see Townsville and surrounds.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2025

Renee

Great location. Rooms are a little run down and could do with a good clean.

Leisure Family

10/10

Exceptional

17 Jul 2025

Zoe

Very responsive

Great experience washing machine broke while we where there we had a new one delivered and installed within hours of letting them know amazing

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Harmina

Great location. Access to rowing clubs, enjoyable walking environment and access to different food venues.

Leisure Friends

8/10

Excellent

31 May 2025

Douglas

Good base for a sport tournament for a family. The apartment is just a little tired.

Friends_and_family Family

8/10

Excellent

25 May 2025

Chris

Great spot to stay

Leisure Family

10/10

Exceptional

02 Mar 2025

Sarah

Great experience beautifully located.

10/10

Exceptional

08 Jan 2025

Alan

Everything was to a very high standard, the bed was very comfortable; the outlook was beautiful; a most enjoyable stay (given I was in Townsville for a medical procedure!) I would definitely stay again.

Business Family

10/10

Exceptional

17 Dec 2024

Paarldah

The only problem was the secure parking underneath, okay if you have a small car but no good for large cars. So we had to park outside the office.

Leisure Family

10/10

Exceptional

04 Nov 2024

Bonita

The apartment was huge with plenty of storage space and living space. We loved being amongst the trees and a short walk to the cafe and public pool. Will definitely return.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2024

Rachel

It was a lovey apartment to stay in and the parking was safe and easy. There are many things to do - walking, swimming pool, bowling, and the shopping center is very close. We will be staying here again.

Leisure Family

10/10

Exceptional

07 Sep 2024

Hussien

Amazing place to stay, highly recommended

Leisure Family

10/10

Exceptional

31 Aug 2024

Amy

Thoroughly enjoyed our stay. Staff helpful and friendly. Thank you

10/10

Exceptional

25 May 2024

Cheyenne

The view of the river

Partner

8/10

Excellent

21 May 2024

Emma

Very lovely place to stay. Comfortable with stunning view, perfect when we were up for a surgical hospital visit was nice to come back to a comfortable apartment. Only downside was it was a bit dirty in areas but not so much as to affect our experience. Will be back again 😌

Business Family_with_children

10/10

Exceptional

28 Mar 2024

Jeremy

Lovely location on the river.

10/10

Exceptional

27 Jan 2024

Jacqualine

My apartment had a view of Ross River, with direct access to the Riverwalk and its lagoons. Great location with shopping, access to buses and taxis some 400 metres away. Would recommend a stay here.

Leisure Self

8/10

Excellent

21 Nov 2023

Debra

Great location

Great location, shopping, restaurants, recreational. We stayed in a studio for a 2 night stay had great views over the river, it was quiet & the bed was very comfy. Would recommend.

Partner

8/10

Excellent

17 Aug 2023

Kitty

Parking underground

Leisure Partner

6/10

Pleasant

21 Jul 2023

Rochelle

Apartment in poor condition. Toilet seat fell off; curtains mouldy. Not pleasant.

10/10

Exceptional

03 Jul 2023

Richard

Clean well maintained, good quality spacious, great walking area around the property

Leisure Family

10/10

Exceptional

10 May 2023

Shiela Ann

Big, spacious and clean apartment. The best stay we had so far. Location is great too as it is only walking distance to the lagoon and library. Has a cafe nearby, which is great after a short walk around the riverway. I highly recommend this place.

Leisure Family_with_children

10/10

Exceptional

17 Dec 2022

Tom

Great location
Pools at your door step
Great views
Roomy apartment
Secure parking

Leisure Family

6/10

Pleasant

03 Nov 2022

Eleanor

I liked the location of the property right next to the Ross River.

I didn’t like the condition of the unit. The floor covers looked dirty and there were a lot of wear and tear. For the eight days stay, we received one cleaning session but even the carpet weren’t vacuumed properly.

For a one bedroom unit with an average charge of over A$150 per night, I think it is quite overpriced.

Business_and_leisure Partner

10/10

Exceptional

23 Oct 2022

Darcy

Roomy, location, parking, modern

Leisure Friends

10/10

Exceptional

05 Sep 2022

Sam

Great place to stay

Went up to watch the cricket great location, heaps of room, great staff would definitely stay again

Friends_and_family Friends

10/10

Exceptional

23 Jul 2022

Cheryl

Large well maintained unit. Lovely view of the river and close to shopping centres.

Leisure Family

8/10

Excellent

26 Jun 2022

Kylie

The property is located in a quiet location overlooking the river. We stayed in a 2 bedroom unit that was very spacious and well equipped. My only complaint would be that my doona (no cover on it) had several stains on it, not sure why anyone would think this is ok to put on a guests bed.

Leisure Partner

10/10

Exceptional

22 Jun 2022

Anh Khanh

This property is absolutely one of the best holiday accommodation for our north QLD trip, easy parking, nice and modern apartment.
Would recommend to our friends to book at this property

Leisure Friends

10/10

Exceptional

05 Jun 2022

Susannah

Clean, crisp rooms. Beautiful location. Pleasant staff and great parking. I didn't want to leave. Will definitely choose this motel as my first preference whenever I visit Townsville again.

Business Self

10/10

Exceptional

18 May 2022

Kerri

Spacious and comfortable apartment.

8/10

Excellent

21 Jan 2022

Steven

Lovely view and the property surrounds were very nice but the apartment itself wasn't very clean which was disappointing.

Leisure Family

10/10

Exceptional

19 Dec 2021

Raymond

the family just love it, will stay there again

Leisure Family

2/10

Poor

26 Nov 2021

richard

Nothing the management was rude Rooms where unclean would not recommend the place

Business

8/10

Excellent

03 Oct 2021

John

Clean, great location, great facilities in lovely surrounds

Leisure Family

10/10

Exceptional

31 Jul 2021

Verified traveler

Staff were friendly,check in was easy,great view of the river,all amenities close by were thoroughly enjoyed by my children, definitely staying again.

Leisure Family

6/10

Pleasant

09 Jul 2021

Verified traveler

It’s where I want and need fir location.

Business_and_leisure Family

10/10

Exceptional

21 Jun 2021

Verified traveler

property was great value for money I will definitely recommended and would go back and stay there again

Leisure Partner

8/10

Excellent

07 Jun 2021

Verified traveler

Good location

Great location good size rooms and close to main road

Business

8/10

Excellent

07 Jun 2021

Callum

Great stay for a number of a weeks

Great communication from the staff before we even checked-in. We were arriving late in the evening so the after hours locker had our keys and all the info we needed.
Units were really big with huge bathrooms.
Only downside were the smokers on lower levels, their cigarette smoke blew into our unit when the balcony doors were open. Meant we had to have our doors closed most of the time.

Business Family

10/10

Exceptional

31 May 2021

Verified traveler

Thank you for a wonderful stay. I will definitely book again.

Leisure Family

10/10

Exceptional

10 May 2021

Verified traveler

Light and spacious well equipped apartment, with a big balcony and lovely outlook over the river. Great location for us.

Leisure Family

10/10

Exceptional

23 Mar 2021

Tony

First class

Great location, friendly staff, clean and tidy room.

Friends_and_family Family

10/10

Exceptional

15 Mar 2021

Verified traveler

Very spacious and great views and location, also very quiet and close to all variety of shops, Ross river board walk and parkland, view the wildlife from your balcony.
Loved our stay.

Friends_and_family Family

6/10

Pleasant

09 Jan 2021

S

Cleanliness of the apartment was very ordinary.
- The toilet seat in the main toilet had urine spots which was gross.
- the 3 seater in the living area had so many stains it was disgusting
- floors were not clean enough and had a number of stains

Friends_and_family Family

10/10

Exceptional

22 Nov 2020

Harris

The apartments are brilliant! We stayed in the 3 bdrm aptmnt. Just far enough out of town making it accessible if needed, and such a quiet peaceful location. Views of the river - beautiful. Walking track along the riverfront is great! The Laggons and parklands so Close! Close to all shops, restaurants and hotel, close to bowling and movies. This aptmnt is great for families and couples. Couldn't rate the apartments any higher! We will definitely stay again!

Business_and_leisure Family

10/10

Exceptional

02 Aug 2020

Dawn

We will be back

Awesome views nice to overlook the river. Safe and secure appartment. Spacious well equipped kitchen.
Family friendly

Friends_and_family Family

8/10

Excellent

17 Mar 2020

Verified traveler

Great property, our apartment overlooked the river. The apartment pool was great, as was being able to visit the Riverway complex next door. Reception were very helpful with our concerns.

Leisure Family_with_children

10/10

Exceptional

15 Mar 2020

Geoff

Spacious clean and modern units. A pleasure to stay.

Leisure Friends

10/10

Exceptional

27 Dec 2019

Verified traveler

Good location easy access excellent walking track good view

Friends_and_family Partner

10/10

Exceptional

23 Dec 2019

Verified traveler

Views of the river, size of apartments, access to city, austar didn't work,

Friends_and_family Family

8/10

Excellent

16 Aug 2019

Verified traveler

Pre-wedding boys catch up

Worked out perfectly - great spot to allow ease of attending wedding at Heritage Tea Rooms

Family

8/10

Excellent

14 Jul 2019

Verified traveler

Great place to stay, the river view off our balcony was gorgeous!

Friends_and_family Family

10/10

Exceptional

12 Jul 2019

Verified traveler

In a great location, plenty of parking and good walks nearbye.

Friends_and_family Partner

10/10

Exceptional

06 Jun 2019

Verified traveler

Staff were so friendly and helpful. Apartment was amazing view of river was so relaxing.

Friends_and_family Partner

6/10

Pleasant

14 Apr 2019

Diane

Loved the view. Overall, apartment was comfortable & had everything needed for a weeks stay. Carpet has some very discerning stains & it was noisy Friday & Saturday night with sports teams staying at the complex.

Business_and_leisure Partner

10/10

Exceptional

19 Feb 2019

Verified traveler

This is a perfect home away from home, fully furnished apartment that had everything we needed. It is also conveniently situated near the university and shopping malls. A very quiet apot with lots of birds to watch from the large balcony. We would definitely stay here again

Leisure Family

8/10

Excellent

08 Jan 2019

Verified traveler

It was clean neat quiet. Nice park

The vertical blinds in the bedroom didn’t create a dark space to sleep. So bedroom was very light from 5 am Needs better standard of r privacy

Friends_and_family Family

10/10

Exceptional

06 Jan 2019

Gary

Roomy rooms with a view - exceeds all expectations

The Itara Apartment exceeded our expectations - it was roomy well laid out with bedrooms off different corridors and adequately separated to keep the kids at arm's length. All rooms were very spacious, the fit-out and decor were modern, kitchen laundry and bathrooms were well equipped, we had very nearby access to the swimming pool dedicated to our block of apartments, and we had generous parking (although finding the entrance for the first late night check-in was tricky without clear instructions ). Being located within the Riverway precinct with its art gallery, stadium, water park, beautiful grounds and riverside promenades, we had access to more features than we could utilise in the week of our stay. Itara/ Riverway is a great location with easy access to the Airport (15minutes) The Strand (20minutes), Magnetic Island Ferry Terminal (25minutes), the Main Hospital (5 minutes) the Bruce Highway both north and south (2 minutes each), Hervey Range (30minutes), Bushy Beach (45minutes), Billabong Sanctuary (25minutes) and so on. Given we were on holidays we did not appreciate the leaf blower blasting his way around the gardens at 7:00am everyday. There were some minor maintenance issues which the staff attended to promptly and without protest. A midday check out would be a nice addition for interstate travellers however the staff did allow us a slightly later checkout by 11:00, we were a bit rushed on our last day and the extra hour would have meant all the difference.

Family

8/10

Excellent

04 Jan 2019

Verified traveler

Outdated but nice and clean

This apartment has a nice layout, (generally) clean and secure but little outdated. The suite had everything you need (especially washer and dryer); but the carpet and upholstery definitely need some upgrade. The staff were really friendly and surrounding area has good walking trail and swimming pools.

Personally I don’t like having housekeeping everyday so having once a week worked out for me. Only thing my better half didn’t like was slow/unstable internet.

Overall it was good stay that I’d recommend.

Family

10/10

Exceptional

20 Dec 2018

Verified traveler

This is a very nice place to stay. Clean, modern and very comfortable

Leisure Family

6/10

Pleasant

04 Dec 2018

Louise

Beautiful views over the Ross River

We stayed here as the apartments were reasonably close to the Kirwan Tavern for the Hotter Than Hell concert. The apartments are situated within the Ross River precinct, and we had a lovely view from our balcony of the river which has a walkway which winds along the river. I saw that Park Run Townsville also runs past on a Sat morning. There is also a swimming pool within the precinct, a cafe & other sport facilities nearby. There was free underground covered parking which we used. As we arrived after hours we phoned ahead and the helpful friendly staff messaged us the information for late check in, which was easy to follow. The apartment was roomy but probably needs to be renovated. There were multiple stains on the living room carpet, the microwave handle was missing, the bathroom sink was cracked, and the toilet roll kept falling off the holder. However everything was comfortable enough and I would stay here again for the view & location. Perhaps some of the other rooms are nicer based on other reviews.

Partner

8/10

Excellent

25 Nov 2018

Doug

Our ONLY problem was with the shower. The head didn't produce sufficient pressure to enjoy a decent shower.
Other than that, the unit was excellent.

Friends_and_family Partner

10/10

Exceptional

11 Oct 2018

Verified traveler

Great view, easy access / location. Good midway point for the 2 locations we spent most of our time at. Great kitchen and amenities. With a family with 2 young boys, enough room for them to run about without destroying anything. Very spacious considering it's an apartment for 4!

10/10

Exceptional

29 Sep 2018

Verified traveler

Great

Spacious, clean, adequately equipped. Staff really friendly and helpful. Internet was terrible which is not unique in Townsville or so I hear but that was the only fault.

10/10

Exceptional

26 Sep 2018

Jseis

Very convenient location, modern and clean. Perfect stay for a large of 7.

10/10

Exceptional

25 Aug 2018

Verified traveler

Spacious unit

Perfect position right on the river & within walking distance to a great shopping mall to pick up essentials
Have stayed at Itara previously & will definitely stay at Itara again

8/10

Excellent

20 Aug 2018

Verified traveler

Great choice for families!

Large spacious apartments in a beautiful setting. The staff are excellent and always go out of their way to help. Only disappointment are the uncomfortable couches in the apartments.

Family

8/10

Excellent

29 Jul 2018

Verified traveler

Lovely apartment and view, just needs a spring clean in the bathroom and kitchen.

10/10

Exceptional

16 Jul 2018

Verified traveler

Perfect set up within apartments, staff are very nice. Good location with plenty of leisure activities for families and individuals.

10/10

Exceptional

06 Jun 2018

Steven

Spacious rooms.

Great location for our needs. Comfortable beds. Large living area. Fully self contained. Under cover parking. Quiet area overlooking a river.

8/10

Excellent

01 Jun 2018

Mark

Comfortable Stay

Great place to stay, well located and reasonably priced

Family

8/10

Excellent

27 May 2018

Trudi

Spacious great location for river walks and shops

The staff were welcoming and friendly, the apartment was spacious and well equipped. We were very comfortable, and the underground car park was great.

10/10

Exceptional

15 May 2018

Verified traveler

Townsville must!

I can't fault anything. We had a fantastic stay, everything was at our fingertips, the accommodation was immaculate and secure and we were close to all the places we needed to go. The staff were friendly and couldn't do enough to help us. We definitely will stay again.

Family

10/10

Exceptional

29 Apr 2018

Verified traveler

good apartments on river, near huge aquatic centre

Nice apartments with fans and AC. I loved being 200 metres from a large free public open pool. occasional noise from nearby road but the location was close to James Cook Uni so great for me. TV had to reboot to work but foxtel eventually came on.

10/10

Exceptional

13 Apr 2018

Amy

This is the 2nd time we stayed at Itara. Had a 2 bedroom apartment which was spacious. Happy with everything except the oven was not working. Will return and stay again!

Family

8/10

Excellent

12 Mar 2018

Verified traveler

Well set out roomy apartment. Needed some maintainence. Close to most facilities.

10/10

Exceptional

10 Mar 2018

Genevieve

Great peaceful location, spacious spartments

Itara apartments are located on the ross river smunits have a river view. There are numerous walk ways along with a large lagoon pool, BBQ’s, childrens playground and toddler pool all owned and maintained by the council. Itara is right next to Tony Ireland stadium, a short drive to 1300smiles stadium, am easy walk to ten pin bowling and numerous eateries. Jacana units are right next to Itara and run together but Itara is closer to the lagoon pool and BBQ etc. Itara units are spacious, secure and have under ground secure parking. We have stayed at Itara several times due to all it offers for us.

Family

10/10

Exceptional

10 Mar 2018

Verified traveler

Quiet apartment on the river

The first impression was great. This apartment has everything. Fully self contained with dishwasher, washing machine and dryer. Also, little satchets of washing powder, dishwasher powder and dishwashing liquid. The room was clean and spacoius. The view was awesome. The balcony was huge. Loved this place and I will definitely be back.

10/10

Exceptional

01 Mar 2018

Lynne

Fabulous!

2nd time I've stayed here - first time in 1 bed apartment, this time in 2 bed apartment which was huge. Service by very happy & helpful staff on reception is excellent. Apartments are very well equipped and have lovely private views over the river. Will definitely stay here again :-)

Family

10/10

Exceptional

11 Feb 2018

Verified traveler

Excellent place to stay near JCU

Very nice apartment close to JCU that we needed. Next to the river so it was pleasing times on the balcony.

8/10

Excellent

05 Feb 2018

Verified traveler

Nice apartments on the river.

Friendly staff. Comfortable modern apartment with great view of the river. Within walking distance to Public lap pool and lagoon area which is great for kids.
Good walking paths going right past the apartments.

10/10

Exceptional

04 Feb 2018

Tiffani

A must stay in Townsville.

Great location. Beautiful apartment. Very comfortable. Everything you would need is supplied. We stayed a week, didn't want to leave as usual. security is great. Our 4wd fitted very easily in the underground secure carpark. Nice and spacious for the 4 of us in the 2 bedroom apartment. Everything beautiful and clean in the apartment. Loved it as usual and will be definitely going back as usual.

Family

6/10

Pleasant

18 Jan 2018

Pepper

Itari Apartments

Nice Stay. Great Staff. Air conditioners need to be cleaned and serviced - full of dust. Some minor repairs needed to justify the 4-4 1/2 star rating. Location is perfect and area is secure.

10/10

Exceptional

02 Jan 2018

Allen

Just like home

Walked into a spacious two bedroom apartment, with good view and clean surroundings inside and out.

Had sons staying level below and they enjoyed the stay. Sometimes hard to leave apartment because it was so comfortable .

Spent less money on takeaway as cooking in apartment was so enjoyable with view, spacious rooms, family joined together for great Christmas and New Year fun.

I evan started swimming in local pool as River Walk to pools and turtle feeding was so relaxing.

To return soon.

8/10

Excellent

25 Dec 2017

Olu

Place is roomy, house-hold utensils are adequate.

Only no clothing hangers or safe to lock up passports etc.

10/10

Exceptional

21 Dec 2017

Verified traveler

Enjoyed our stay while visiting family. Rooms were as expected. Clean, spacious and comfortable.

10/10

Exceptional

18 Dec 2017

Cathy

Great stay , wonderful facilities

10/10

Exceptional

14 Dec 2017

Rayne

Great hotel

Jessie, Kerrie and Shaun were fantastic and the service provided was outstanding.

Thank you for making our visit so easy and a great experience.

10/10

Exceptional

21 Nov 2017

Cricket fans

Great position for all Riverway amenities

The apartment had everything we needed, was in a great position and supported by friendly smiling staff. It was a great stay and good value for money.

8/10

Excellent

22 Oct 2017

Kerrie

Mattresses on both king size beds were very hard and the pillows were poor quality. The ceiling fan was unfortunately really noisy so sleeping wasn't the best. Everything else about the apartment was fabulous!

Family

10/10

Exceptional

11 Oct 2017

Verified traveler

Great location near river and walkways

Both bedrooms had own bathroom
Plenty of space in living areas
Enjoyed sitting on balcony

10/10

Exceptional

06 Oct 2017

Steve

Very Close to food and entertainment

Nice and new. Clean and spacious. These aapartments have everything you need for either a short or a long stay. Best of all, kingpin bowling is right across the road, not to mention the cinema complex. There’s plenty to eat too whatever your taste.
Friendly staff, highly recommend.

6/10

Pleasant

05 Oct 2017

Melissa

The room was huge and really comfortable for a family of four, the only downfall was the cleanliness. It was quite dirty. The bathrooms were mouldy and the floors all stained.
Other then that it was great for what we needed.