Residence Inn Spokane E Valley

10/10

Exceptional

06 Jan 2026

John

All good. Great Breakfast

8/10

Excellent

28 Dec 2025

Michelle

The hotel seemed to be recently renovated. Bed was comfortable, linens were in good condition, new fixtures with usb plugs. The breakfast bar was very good. Every employee we spoke to was lovely. The only thing that put a strain on the stay was that the first night we were there, the fire alarm went off twice at 4:30 am. I called the front desk and they explained the situation was okay. It did lead to a poor night of sleep though.

6/10

Pleasant

21 Dec 2025

Nikki

While the room was clean, there are some maintenance issues like stained tile grout. Our room was quite cold and even the heat of the water was not very hot. I was less than impressed.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Trego

Room was awesome view great and stff was cool

Leisure Partner

8/10

Excellent

27 Oct 2025

JEFFREY

Rooms were clean & quite. Staff great. Breakfast needs more meat. Theres no bar or restaurant on site.

Leisure Partner

6/10

Pleasant

06 Oct 2025

Darrell

Could be better

Room had a strong smell of bleach which lasted for 25 hours with windows open

Bathroom fan extremely noisy and same switch as the light

Too many dogs!!

Woke up to barking dogs multiple times

Partner

8/10

Excellent

11 Sep 2025

Amit Vasant

great

10/10

Exceptional

17 Jul 2025

Mauricio

Excellent

10/10

Exceptional

08 Jul 2025

Jose

The hotel is under renovation but it was a very pleasant experience

Leisure Family

6/10

Pleasant

11 Jun 2025

Gorina

My family and I stayed in town for a week to visit family and decided to stay at the Residence Inn. The property was nice and staff was accommodating. I wish housekeeping would’ve cleaned more often, in the week stay we had they only came by once. The hotel is also currently under renovation and you can hear constructions noise late into the night. The fire alarms kept going off due to high chlorine smell/levels and not enough ventilation in the pool area causing and nuisance in our day. The room furnitures are really outdated with rips and pieces hanging out. Both mattresses were sunken in the middle causing us to wake up with back aches. Other than that

10/10

Exceptional

14 Apr 2025

Joshua

Nice experience, hotel being renovated.

We had a nice stay. The hotel was going through renovation, which was good as it was showing its age. Overall it was a very nice stay, good breakfast, and the staff were great.

Friends_and_family Family

6/10

Pleasant

05 Apr 2025

Ivan

The property is nice staff very friendly but they need to keep up the cleaning in the pool house and the bathrooms at the pool house. Also breakfast is very limited they need to improve

Leisure Family

10/10

Exceptional

30 Mar 2025

Valéria

Excellent

8/10

Excellent

17 Mar 2025

Tyler

The stay was great. The only complaint was the tv sucked. Between the remote and the TV there was 30 seconds delay
I could not hook up my HDMI cord to my iPad through the tv. kept having problems… Not sure if it was the TV or the remote but just trying to watch TV was very stressful.

10/10

Exceptional

03 Mar 2025

Nels

ok

Leisure Partner

10/10

Exceptional

25 Feb 2025

Suneita

Not bad

This was a pretty decent hotel, breakfast was the same each day so that stunk and it could use some updating, other than that I will stay again..

Friends_and_family Family

4/10

Poor

22 Feb 2025

C David

Room showed extreme wear and tear. There was also a nasty musty odor.

Business Self

10/10

Exceptional

13 Feb 2025

Frances

Decent place to stay! Lot was full so they asked us to park across the street.

Leisure Partner

6/10

Pleasant

27 Jan 2025

Brenden

Sluming it

There were long term people staying at the hotel and there were a lot of them. Was not happy about the lack of transparency about that.

Friends_and_family Family

8/10

Excellent

20 Jan 2025

Erin

The staff is excellent and personable. The continental breakfast has great options and the common areas are a nice place to socialize outside of the rooms. Our family likes this location for the pool and hot tub, along with the comfortable rooms with kitchenettes, making it a home away from home. The price is reasonable for all the amenities as well.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2025

Raul

This place is amazing great place spent Christmas here and the staff brung in dinner from the front desk to maintenance everyone has been helpful kind and caring . Clean rooms and quiet as well.

10/10

Exceptional

22 Dec 2024

Raul

I love this place

Leisure Pet

6/10

Pleasant

08 Nov 2024

Marit

I was very shocked at how run down this property was :( the furniture was ratty, the doors and hallways were banged up. In the 1 bd. The furniture does not fit, chair is way too big. That being said it was clean and even for 2 nights I can’t do a hotel rm. I need my living area and refrigerator. Location is very convenient near plenty of restaurants and right off freeway. Could not hear neighbors.

Business Self

10/10

Exceptional

07 Oct 2024

Mark

Staff was great

8/10

Excellent

03 Oct 2024

Dreyton

Good place

Leisure Partner

10/10

Exceptional

30 Sep 2024

William

Staff were exceedingly friendly and helpful. Made the experience a joy

Business_and_leisure Family

10/10

Exceptional

16 Sep 2024

Jayson

Staff was very helpful

Leisure Family

6/10

Pleasant

05 Sep 2024

Aderemi

AC was not working well in room

10/10

Exceptional

28 Aug 2024

nanci c

Staying at the residences was so wonderful! Beds Very comfortable the coziness of the room cooking facilities great!

10/10

Exceptional

27 Aug 2024

Jacquelyn

Cory was amazing! He helped me print an important document and the hotel was super clean! Thank you JJ Hudson

Business Self

10/10

Exceptional

20 Aug 2024

Cathy

Best stay ever!

I had the most amazing day ever! The entire staff went above and beyond to make our stay perfect! The room was gorgeous and spacious. I would not change one thing and I will definitely be back.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Yelena

First time at this property. Very happy with our decision!

6/10

Pleasant

10 Aug 2024

Betsy

The best thing about the property, close to shopping, dinning and nature. Unfortunately, they were extremely understaffed but they did the best they could and were friendly/helpful.
Breakfast was somewhat of a let down especially once Monday hit thereafter were less options and overall the quality was mediocre.
Parking was an issue as there isn’t enough spots for occupants which isn’t ideal when your out of country and aren’t familiar with the area and safety.
It was nice to have basketball, Pickleball, tennis available for guests.
My favourite part was being able to access the river and nature so easily from the hotel. At the end of the day I don’t think it’s worth the $297 a night. Definitely expected more from the Marriott

Leisure Family_with_children

10/10

Exceptional

28 Jul 2024

Laura

I have stayed here multiple times over last 10 years. I was disappointed how the place is showing its age.

Leisure Family

10/10

Exceptional

16 Jul 2024

kaylie

Staff and room were great!

Leisure Self

4/10

Poor

01 Jul 2024

Verified traveler

I was put in a room right next to all the buildings ac units that would turn on every half hour is so. Very noisy and didn’t sleep at all. The windows were also open and not able to close

10/10

Exceptional

23 Jun 2024

Fernando

Great place for stay

4/10

Poor

23 Jun 2024

Albert

Room was bad- dark and improper ventilation. Caused a lot of allergic reactions (sneezing etc)

10/10

Exceptional

23 Jun 2024

Letisha

Nice staff!! Decent room and amenities. Clean room and friendly folks.

Friends_and_family Family

6/10

Pleasant

21 Jun 2024

Connie

Air conditioning unit was so loud and I needed to run it at night as it was warm.Property must of been close to a switching yard as train cars or something clanged, bumped, and prevented you from having your windows open.This noise was every 5 minutes or so.
Breakfast sandwiches were old and bread was tough, sausage was just Ok.
Room was 150.00 which.is normal for this time of year but I would of expected for that.price and it being a Marriott property. We. Always stay at Best western so guess I should of made another choice. Once I got to sleep bed was comfortable

Business Self

8/10

Excellent

15 Jun 2024

Andrea

Clean hotel

6/10

Pleasant

09 Jun 2024

Kevin

Good but old

The rooms are old The service was great.

Business

10/10

Exceptional

08 Jun 2024

Tracy

Wonderful stay. Beautiful property

Business_and_leisure

6/10

Pleasant

22 May 2024

Tim

I flew 32 years for a major airline. Two thirds of my career was spent traveling. I know “The Good, the Bad, & the Ugly” of hotels. We were disappointed in our stay in Spokane. Here goes: 1) there was half a roll of toilet paper in the room, I would even go as far as to say what was there was “John Wayne TP - it was slick and tough, and wouldn’t crap off anyone”. 2) I went to bed and suddenly felt something rubbing on my feet. I finally moved the object to the side and untucked the sheet to find a cap from a plastic water bottle, 3) The tub had a bit of antiskid on the bottom but I could not safely stand in the tub for a shower. I had to lay a bath towel down to feel safe. 4) We discovered a 110v plug to be inop in the desk lamp. This was not a great stay at a Marriott.

Leisure Family

10/10

Exceptional

18 May 2024

Alexander

My stay was good. The staff was excellent, the front desk folks were very friendly. The property could use a little updating as it was definitely showing its age. The room was good and everything was clean and comfortable.

Business Self

6/10

Pleasant

15 May 2024

David

Bed was not clean

Business Family_with_children

10/10

Exceptional

12 May 2024

david

Had a good night sleep. Nice clean quiet environment

6/10

Pleasant

25 Mar 2024

Leroy

Property is tired…staff is good.

Leisure

2/10

Poor

23 Mar 2024

Verified traveler

The room we had was in shambles. The couch had rips and tears in it and the springs in the pull out bed were broken. The carpet looked like it hadn’t been cleaned in years. There was cracks in the walls and trim falling apart everywhere. It looked like someone tried to paint over mold in the bathroom.

Business

6/10

Pleasant

17 Feb 2024

Cheryl

Decent Spokane Valley Hotel

The front desk staff is friendly. Maid staff shorthanded (although I arrived after 3:00 pm, my room wasn't ready until after 4:00 pm). I stayed in a 1 BR, which is a decently sized unit w/average but sufficient furnishings.

Friends_and_family Family

8/10

Excellent

20 Jan 2024

Ty

Staff was amazing and great, but hvac system was broke so it was extremely cold in lobby, fir the staff and guests at breakfast, marriott if give this property an upgrade so you dont lose your great staff to a hotel thats warmer.

8/10

Excellent

27 Dec 2023

Victoria

Hotels.com system ptoblem.

Happy with the hotel, not happy with coordination between hotels.com and the hotel. Reserved and paid for 2 rooms, but the hotel only had us down for 1 room.

The hotel honored my reservation for 2 rooms based on my email receipt. We were lucky they had the 2nd room.

Something in your system needs to be fixed.

Friends_and_family Family

4/10

Poor

24 Dec 2023

Verified traveler

Not the best

I wouldn’t stay here again it’s old and was pretty dirty, the beds are horribly uncomfortable

Friends_and_family Family

10/10

Exceptional

07 Dec 2023

Paula

Loved the roomy suite with fireplace! Sorry but the beds were too uncomfortable. Had to request a foam topper.

Business_and_leisure Family

8/10

Excellent

12 Nov 2023

Amanda

The pool was way too cold to comfortably swim with my kids and I had to ask 2 of the times we went to the pool for towels because there were none. Might want to keep a better stock of hot cocoa - there was only one pack which was a bummer. The couch sofa was not very comfortable at all and could use a warmer blanket. Otherwise the trip was good! The people at the front desk were helpful anytime we had to ask them for anything.

Friends_and_family Family

10/10

Exceptional

01 Sep 2023

JAY

The Room was nicer than I could imagine. Good comfort

Partner

10/10

Exceptional

21 Aug 2023

Leonel

me and my family are really satisfied with our stay, room was clean and had everything we need, full and very good breakfast, we would definitely come back.

10/10

Exceptional

05 Jun 2023

Christina

Great place to stay! The hotel was in a great location surrounded by walkable shopping and places to eat. The hotel was clean,safe, quiet, and the staff were very friendly and accomodating.

Business_and_leisure Family

10/10

Exceptional

03 Jun 2023

Colleen

Traveling as often as we do with 4 kids, check-in was smooth even though we arrived late in to the night, staff was friendly & helpful, had everything we needed and more, plenty of variety and quality breakfast items. We will definitely stay again!!!

Leisure Family_with_children

10/10

Exceptional

23 May 2023

Anthony S

Will come back

Very nice place to stay. Highly recommended!

Friends_and_family Family

8/10

Excellent

08 May 2023

MARTIN

Very nice hotel, a bit on the noisy side and overpriced.

Leisure Family

8/10

Excellent

05 May 2023

Cecelia

Staff were friendly and helpful. The room was clean, but dated and had a slight smell that was off putting. Only there for one night so it wasn’t worth doing anything about. The property was clean and well-kept.

Leisure Pet

10/10

Exceptional

30 Apr 2023

Kathy

Nice place to stay. Everyone was very nice!
Would stay there again!!!

Partner

4/10

Poor

17 Apr 2023

Verified traveler

This property has been needing new furniture, curtains in the rooms, mattresses, carpet on the stairs, etc for several years by the look of it. Really sorry to see it like this. Staff is wonderful, breakfast was the best around. But we really over paid for this room.

Business

10/10

Exceptional

12 Mar 2023

Todd

Nice room, comfortable , clean. And staff was excellent

Business Self

6/10

Pleasant

02 Nov 2022

Rick

Apparently they were having some problems with Heating & Ventilation as the thermostat in our room was not functional and a portable room air conditioner was in the room. Also, when we complained that we were unable to login to wifi, the front desk was not helpful and the promised phone call to help never arrived.

Leisure Partner

8/10

Excellent

18 Aug 2022

Andrew

Long awaited vacation

We were happy with our stay at Residence Inn!
However there were a few hiccups. When we booked a few months ago we requested a room on the 1st floor so it would be closer to the pool for our kids. This was confirmed by an employee but was not fulfilled. No big deal, we got a room on the third floor which was very quiet. There was AC in the main living space but not the adjoining room which made for big temperature differences between areas. Lastly, they ran out of milk 2 of the 7 breakfasts we were there.

Things we enjoyed most was the warm, clean pool, the added privacy of having a seperate bedroom from our kids, and the location!

Friends_and_family Family

6/10

Pleasant

05 Aug 2022

Vicki

The facilities seemed a bit run down. We were there 3 weeks and only had housekeeping service twice. We had to get our own fresh towels from the desk. Our room looked like it had been abused, dark scratches on the kitchen floor, dents on the refrigerator and the carpet was filthy looking. The neighbors above us were so noisy and seemed like they were bouncing off the floor. However, the air conditioner was outstanding and kept us cool during the triple digit heat. I do want to say that every staff member was always friendly, helpful and professional.

Leisure Partner

2/10

Poor

13 Jun 2022

Anne

We were very disappointed with the condition of this Residence Inn. It felt more like a halfway house than a Marriott. We reserved the 2 bedroom room and upon entering, we were met with a cloud of musty, moist air. It smelled as though the last occupants were livestock. The carpet was sticky and squishy - I couldn't stand to walk on it without shoes on, so that was interesting after I showered or got in and out of bed. The hotel felt really run down and it was clear that this was a long-term stay type of place. When we checked in, there was 15 amazon packages waiting to be delivered to their rooms. We stayed here once before, two years ago, and I remember it distinctly because the police had to evict an older woman, her adult son, and the son's girlfriend from one of the hotel rooms. It was quite the ordeal. That was during the first few months of the pandemic so we thought it was just an anomaly. But seeing the state of things over this last weekend, I imagine this happens more frequently than I originally assumed. Never again!

Leisure Family

8/10

Excellent

11 Apr 2022

kevin

very good

Leisure Family

10/10

Exceptional

08 Apr 2022

kevin

nice

Leisure Family

6/10

Pleasant

22 Feb 2022

Verified traveler

There were no extra blankets or pillows in the closet, normally we find some in hotels we stay at. I did find a zip bag that was opened with 2 sheets inside but there was hair all over the sheets so I refused to use them. Had to go to the lobby for extra blankets. Outside on the grass there’s dog poop literally everywhere. Old, new, literally every piece of grass had poop.

Friends_and_family Family

2/10

Poor

07 Jan 2022

Hart

Room wasn’t ready when we arrived & they were in my room WITHOUT PERMISSION cleaning before I even checked out at 9am. AND THREW MY BABYS CUP IN THE TRASH!!! Very Disappointed!!! Do better please!!! Bless!!!

Leisure Family_with_children

10/10

Exceptional

04 Jan 2022

Manuel

Nice place! And very clean.

Leisure Pet

10/10

Exceptional

30 Dec 2021

Isabel

Amazing!

Amazing customer service - really went above and beyond. Had room with 2 separate bedrooms, was spacious and clean. LOVED the shower, lots of water pressure. Bed was firm. Good internet.

Friends_and_family Family

8/10

Excellent

16 Dec 2021

Martin

Microwave Breakfast

Everything was fine except breakfast which was not up to Marriott standards.

Partner

10/10

Exceptional

20 Aug 2021

April

Best hotel

One of the best hotels I have ever stayed in. Friendly staff, clean, very spacious rooms and everything was so comfortable.

Friends_and_family Family

2/10

Poor

04 Aug 2021

Verified traveler

poor service, poor cleanness

Leisure Family_with_children

4/10

Poor

14 Jul 2021

Arthur

Looong day

Room was supposed to be ready by 3 pm and not ready until 4
Just had some fussy tired people after a long day of traveling

Friends_and_family Family

8/10

Excellent

26 Jun 2021

Verified traveler

Easy access to highway and major shopping area

Leisure Partner

6/10

Pleasant

21 May 2021

Verified traveler

Great location

Leisure Family

6/10

Pleasant

09 May 2021

Verified traveler

The room smelled like animals. The hotel needs to be updated. Hot tub wasn't working which we were not informed about when we signed up for a swim time slot.

Business_and_leisure Family

2/10

Poor

12 Apr 2021

Verified traveler

They overbooked and I did not get the room I reserved. They then tried to put the 5 of us in one room. When they realized this wouldn't work they tried to put us in 2 separate rooms. I told him I have 3 kids and the rooms need to be adjacent. He finally worked it out and said he put us in adjacent rooms, but the rooms were not adjacent. The bed was hard and uncomfortable and the bathroom sink was clogged. Bad experience will not return.

Leisure Family

10/10

Exceptional

21 Feb 2021

Verified traveler

Friendly staff. The two bedroom suite is very nice for families. Carpet and furnishings are outdated. Don’t try to park here with a trailer.

Leisure

8/10

Excellent

17 Feb 2021

Verified traveler

There was a very scenic walking trail right next to the hotel that followed the river.

Friends_and_family Partner

8/10

Excellent

02 Dec 2020

Verified traveler

Decent...would probably stay again.

The room was a great set up for my needs. The kitchen area was perfect and it was nice to have a separate room from the bedroom to watch tv. Bed was not as soft as I liked, but it was okay. Parking and access to the room was great. Downsides: the fire alarm was hanging out of the ceiling and the phones did not work (I was told how to fix them right before I checked out). TV was not connected in the bedroom, but I was able to figure out the input issue. The handle on the bathtub spout to change it to \"shower mode\" was very difficult to pull and never completely changed the flow of water to the shower (some water continued out of the spout). All little things that could easily be corrected during stay, but I opted to wait until I left as they were not big issues, except maybe the tub spout.

Self

10/10

Exceptional

19 Oct 2020

Consuelo

I don’t like feather pillows. I know it’s Covid but the brown bag was horrible!

Friends_and_family Family

6/10

Pleasant

07 Sep 2020

Lawrence

we will try a different hotel.

The staff were very nice and helpful. The hotel location along the river path and near the Mall is very nice. The breakfast was boring due to Covid shutdown. The bathroom sink was heavily cracked. The couch was worn and had been patched poorly.
It is still a step up from My Place hotel down the street.

Partner

8/10

Excellent

14 Aug 2020

Dianne

Staff were friendly and helpful. Room was quiet. Furniture was worn, not fully stocked (tp, bedding)

Leisure Partner

8/10

Excellent

11 Aug 2020

Verified traveler

Property and room were very clean. We had a bigger room or suite with a kitchen and extra bedroom and the price was very reasonable. We wanted some place close to Silverwood and this was perfect. Only about 30 minutes from the park. Hotel employees were extremely friendly and welcoming. Breakfast was not really happening. Mostly pre packaged granola bars and fruits. I get it, the worlds not operating normally but selection was sparse. Other than that, great place to stay.

Leisure Family

6/10

Pleasant

03 Aug 2020

Daniel

The room we signed up for they sidnt have available. They gave us 2 rooms witch was ok but if i had young kids my wife and i would have been seperated on a family vacation

Friends_and_family Family

6/10

Pleasant

21 Jul 2020

K

Not very clean. I had to move the bed. There was an old deodorant stick, food, a toy, and of course dust and dirt. My room wasn’t ready when I arrived. There was obviously a dog that had stayed in the room. Floor and walls were scratched. The TV remote and a key card was shoved in the wall vent. Who knows how long it has been there. The pull out couch did not have extra bedding.

Friends_and_family Family

6/10

Pleasant

21 Jul 2020

Verified traveler

It’s nice but wish the gym was open because they are never busy or anyone in there to work out. The outside needs to be well taken care of because it doesn’t look appealing to the eye on the outside.

4/10

Poor

06 Jul 2020

Bruce

Big disappointment. Desperately needs an update.

Beds were extremely hard and uncomfortable. This was the most expensive motel in the area, esp for the rooms we got. They have some mattress toppers, but not enough Of them. Urgently needs an update - rooms are dated, and you can feel the springs in the couch and chairs. But mostly they need new beds.

It is in WA, which means a lot of silly COVID-19 posturing. Hot breakfast has been replaced with a high carb pickup meal, with nothing suitable for diabetics. No coffee (Mormon run). Outdoor patio is closed because it is a “common space” (despite its UV exposure). I expect that staying across the line in ID 20 miles away would be much better.

Friends_and_family Family

6/10

Pleasant

10 Jun 2020

MontanaAnne

This Residence Inn was a bit of a disappointment, unfortunately. It's somewhat dated and all the amenities (pool, fitness room) were closed due to COVID despite being in Phase 2. It seemed like all of the cups / dishes in the room had coffee grounds (or ash?) stuck on them. There were no sheets or blankets for the pull-out bed in the room so we had to make two trips to the front desk to retrieve those.

Leisure Family

8/10

Excellent

08 Jun 2020

Verified traveler

It was convenient. We did not receive room service so I had to ask for shampoo and conditioner at the front desk. We used the same towels for two nights. The gal there was extremely sweet and efficient for this and check in.

Friends_and_family Family

10/10

Exceptional

05 Mar 2020

Anne

The staff is amazingly friendly and helpful! The evening social hour is a really nice touch :)

Friends_and_family Family_with_children

10/10

Exceptional

17 Jan 2020

Verified traveler

It’s comfy and quiet a good place to hideout on the way to Seattle

Business Self

8/10

Excellent

16 Nov 2019

Verified traveler

Love the room and it was clean with a nice size. The internet was terrible and elevator needed some work. The elevator was slow and beat up.

Business Self

10/10

Exceptional

28 Oct 2019

Kelsey

This is our second stay and both time we have had exceptional service at the front desk and also at breakfast. Breakfast staff goes above and beyond to help our kids and make us feel welcome.

Business_and_leisure Family_with_children