Name: Andaz Prague, By Hyatt
Address: Senovážné nám. 976/31, Prague, 110 00, CZ

10/10

Exceptional

08 Jul 2026

W

Great stay, rooms were great, staff were great, location is great. My only recommendation to hotel is to make breakfast offerings a bit more extensive especially fresh and whole fruit.

Partner

10/10

Exceptional

23 Jun 2026

Anthony

Beautiful modern luxury hotel located in the old city close to major landmarks. Spacious well-appointed rooms with artistic relief plasterwork. Friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Christopher

Very nice property with excellent staff. Had one of the larger suites, overlooking the square - a very nice room and bathroom - a really good experience. Included breakfast was also excellent - gets you going for the day.

The hotel is very close to keys sites of interest - the old city square, Smetana Hall, Charles Bridge, Dali/Muncha/Warlhol museum to name but a few.

Prague, the old city and its architecture, art, music, and history - are all easily accessible to explore as a walking experience from the hotel.

Partner

10/10

Exceptional

13 May 2026

Joshua

Great room! Had a wonderful stay.

Self

10/10

Exceptional

10 May 2026

BORIS

Beautiful property with a friendly pleasant staff. The restaurant staff and service were amazing. We loved our stay and recommend this property to travelers planning on visiting Prague.

Partner

10/10

Exceptional

09 May 2026

laurence

Bien situé et hôtel moderne

10/10

Exceptional

26 Apr 2026

PIERCE

Gorgeous property, location couldn’t be better (very close to Wancealao but not too close to have the noise) staff always ready to take care of you to make restaurant reservations, you won’t regret it

Friends

10/10

Exceptional

18 Mar 2026

David

The Chef de Cuisine (Libor K.) at the hotel restaurant “Zem” is outstanding and offers creative and healthy cuisine for hotel patrons. Loved the food and the staff were friendly and helpful. Excellent experience at the Hyatt hotel—very luxurious setting and ambiance.

10/10

Exceptional

20 Feb 2026

Lesley

Stunning hotel with amazing pieces of art throughout the hotel. Check in was seamless, friendly staff and all amenities. Our room was spotless and had everything we needed. Would deffo return.

Partner

10/10

Exceptional

07 Jan 2026

Alberto

An Exceptional Stay from Start to Finish
From the moment I arrived, this hotel exceeded every expectation. The check-in process was seamless and welcoming, with staff who were genuinely warm, professional, and eager to help. You immediately feel that guest experience is their top priority.
The room was immaculate, beautifully designed, and incredibly comfortable. The bed felt luxurious, the linens were crisp, and the attention to detail—from lighting to amenities—was outstanding. Everything worked perfectly, and housekeeping maintained the room to the highest standard throughout the stay.
The facilities are top-tier. Whether it’s the pool, gym, spa, or common areas, everything is well-maintained, elegant, and thoughtfully designed for both relaxation and functionality. The ambiance strikes the perfect balance between comfort and sophistication.
Dining was another highlight. The breakfast offered a wide variety of high-quality options, fresh and delicious, and the restaurant service was attentive without being intrusive. Every meal felt like a carefully curated experience.
What truly sets this hotel apart is the staff. Every interaction—from front desk to housekeeping—was marked by kindness, efficiency, and genuine care. They went above and beyond to ensure the stay was flawless, always with a smile.
The location is ideal, convenient yet peaceful, making it easy to explore while still enjoying a sense of retreat when returning to the hotel.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

IVONNE

Excellent, service

Partner

10/10

Exceptional

04 Jan 2026

Dan

Beautiful hotel rooms very comfortable the atmosphere was amazing very easy access to all the landmarks

10/10

Exceptional

03 Jan 2026

ANA RUBY

Excellent hotel!!

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Daniel H

Amazing hotel and gorgeous room, great location

10/10

Exceptional

29 Nov 2025

Volkan

Room was great. It was prime location. Very friendly staff.

10/10

Exceptional

05 Nov 2025

Mark

Overall a great experience.

Leisure Family

10/10

Exceptional

03 Nov 2025

brad

Excellent service from staff, room was clean and lovely. Great amenities. Restaurant was well stocked for breakfast and service was prompt. The only negative was that our room facing the street got quite noisy from outside starting about 5:00 in the morning. Bring earplugs if you sleep light.

8/10

Excellent

29 Oct 2025

Etti

We got nice room , the staff were nice the service very good, the only thing was that breakfast vis not including and the cost very expensive

Partner

6/10

Pleasant

15 Oct 2025

matthew

room wasn’t ready for me until 5pm due to a previous guest getting late check out.

10/10

Exceptional

04 Oct 2025

Ardeshir

This is a genuine 5 star hotel. If you want luxury, safety, convenient location within walking distance to everything that is interesting in Prague, this is the hotel you want to (and must) stay.

Leisure Friends

10/10

Exceptional

21 Sep 2025

Deb

High quality stay

The hotel is lovely. Very quirky but super efficient with their use of space in a small room. Breakfast was very good and bathroom products are high end, Byredo. The only complaint is that there was a pretty foul smell on our floor for the majority of our stay. They used an air freshener to mitigate it but it didn’t mask it well. Also, while very clean, the sauna and steam room was not working well. Otherwise it was an enjoyable stay.

Friends_and_family Family

8/10

Excellent

31 Jul 2025

Nobukazu

The switches for the lights in the guest room are not very smart.

Business_and_leisure Family

10/10

Exceptional

20 Jul 2025

Maria

Its a no brainer! Best hotel to stay in Prague and as my husband says, I’m the most difficult customer to please, and they exceed my expectations! The food is a super pluss too! ooh and The Spa!

Leisure Family

8/10

Excellent

17 Jul 2025

Verified traveler

Family stay

Disorganized to accommodate families with small kids.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Christopher

This was one of the nicest hotels we have ever stayed at. They didn't miss on anything. It was also very comfortable in the room and the streaming option on the TV was very helpful to watch movies in English. It was one of the only hotels we have stayed at that had this option.

Partner

10/10

Exceptional

04 Jul 2025

Arnd

Great location, friendly staff and really nicely remodeled and beautiful building

Leisure Family

10/10

Exceptional

04 Jun 2025

Wendy

The Andaz is a wonderful hotel, the front desk staff is excellent.

Leisure Friends

10/10

Exceptional

26 May 2025

Sean

The photos on the website do not do the hotel justice. It was so much better in person so much more vibrant and full of life perhaps the finest hotel I ever stated in.

Leisure Partner

10/10

Exceptional

19 May 2025

MOHAMMAD REZA

Friendly kind staff was the highlights of our stay

Leisure Partner

6/10

Pleasant

26 Apr 2025

Charles

Maids busted into the room early in the morning without knocking. It was alarming to be woken up from sleep with housekeeping standing in the room.No apology was offered.

Leisure Family

10/10

Exceptional

25 Apr 2025

Karl

Beautiful hotel. Elegant decor, clean spacious rooms.

10/10

Exceptional

19 Apr 2025

Christopher

It's located 5-10 minutes walking distance from many of the major sites. The hotel itself is very well maintained and is Avant Garde as advertised.

Leisure Partner

6/10

Pleasant

12 Apr 2025

Randa

The staff were nice and helpful, but unfortunately, the service didn’t quite meet expectations. I tried calling reception multiple times, and they were consistently slow to answer—it actually surprised me on the rare occasion they picked up right away.

When I was checking out, I called in advance to request help with my luggage, but ended up needing to call again to remind them. By the time my car to the airport had arrived and I’d finished the checkout process, I still had to wait a few extra minutes in the car just for them to bring my luggage out!

Leisure Self

10/10

Exceptional

11 Apr 2025

ABDULAZIZ

Nice Hotel the stuff was helpful

10/10

Exceptional

30 Mar 2025

Maria

The hotel is gorgeous, the interior design divine,
food was splendid, service from ALL staff members TOP! They have EV charging which was a triple plus!! Will be my go to from now on in Prague, don’t need to look anywhere else ⭐️⭐️⭐️⭐️⭐️

Leisure Family

10/10

Exceptional

30 Mar 2025

Mercedes

Andaz by Hyatt was simply just amazing. We enjoyed our stay, and the customer service 😀 was impeccable. Our late checkout was managed at no extra cost, and everyone here was warm and kind. I will rate my stay above and beyond 💯😍

Leisure Partner

10/10

Exceptional

18 Mar 2025

Leslie

Staff was helpful, hotel was very clean. Location is great and within walking distance to all of the beautiful things to see In Prague!

Leisure Family

10/10

Exceptional

18 Mar 2025

camela

They thought of everything! Beautiful hotel that meets every need.

Leisure Partner

10/10

Exceptional

15 Mar 2025

Marco

Great staff, great location and nice rooms

Leisure Partner

10/10

Exceptional

09 Feb 2025

Saba

Beautiful hotel. Beautiful rooms. Very nice and helpful staff. One of the best hotel breakfasts I've had. Great location. We walked everywhere.

Leisure Family

10/10

Exceptional

30 Jan 2025

Blaise

Beautiful

10/10

Exceptional

21 Jan 2025

Solange

Amazing

10/10

Exceptional

11 Jan 2025

Ross

Beautiful hotel and so conveniently located, excellent staff and service--just lovely!

Leisure Partner

10/10

Exceptional

28 Dec 2024

Dawn Kirstine

This was one of the most beautiful hotels I have ever stayed in. It is very close to great restaurants and local attractions. 10/10 recommend

Leisure Self

10/10

Exceptional

24 Dec 2024

Laura

Excellent service and clean.

10/10

Exceptional

17 Nov 2024

Anupam

Stylish property with beautiful rooms

Leisure Partner

10/10

Exceptional

14 Oct 2024

YAVE NICOLAS

All the staff very helpful and kind.
Front desk really special service.
The massage in the Spa you have to try it.

Leisure Family

10/10

Exceptional

07 Oct 2024

Zaneta

Beautiful hotel and located in very convenient place

10/10

Exceptional

26 Aug 2024

Kristin

Beautiful property and FABULOUS staff: Kate (Katerina) at the front desk, Denis and Katerina in the restaurant at breakfast, and Lubos (I think that's his name!) for dinner. This hotel is simply wonderful!

Leisure Self

10/10

Exceptional

24 Jul 2024

Svitlana

Location

10/10

Exceptional

21 Jul 2024

Jan

We have been traveling to Prague twice a year and we have stayed in numerous luxury hotels including Four Season and Andaz was by far the best.

8/10

Excellent

13 Jul 2024

Buck

The location was amazing! Perfect walking distance to around town. Only thing was i tried calling the front desk multiple times with a question on the laundry bag and no one picked up. The room was amazing! Only thing is i feel like for the price there should be more air conditioner options other than plus or minus 2c with the base being 22c.

Leisure Partner

10/10

Exceptional

12 Jun 2024

shannon

Excellent hotel I great location.

Leisure

10/10

Exceptional

21 May 2024

Jason

Very nice high end hotel with very good breakfast

Leisure Family

8/10

Excellent

17 Mar 2024

Sylvia

Exceptional

The staff was absolutely amazing. The hotel and restaurant was exceptional. The laundry service was unfortunate; they provided me the incorrect laundry box (a male guests intimate items) and mine (intimate items) was given to someone else. After I informed reception of this, they immediately sent someone to my room and within 30 minutes, I had my items. So, quick assistance that was resolved.

Business

10/10

Exceptional

07 Mar 2024

Douglas

Wonderful!

Beautiful hotel in a slightly less touristy area. Staff was superb in every respect. Concierge was top class going out of good way. Didn’t eat there but assume that was top notch as well. The room was modern, beautiful, clean and elegant.

Friends_and_family Family

10/10

Exceptional

03 Mar 2024

Rebecca

Loved it

Excellent stay, highly recommend

Partner

10/10

Exceptional

22 Feb 2024

ahsan

Newer property with impeccable service.

Leisure Self

4/10

Poor

15 Jan 2024

CHRISTINA

I arrived and my room wasn't ready for the 3PM check-in time, and wasn't ready until about 3:30. The next morning I ordered room service for breakfast, but the room service department was unavailable, so I had to leave my order with the front desk. After about 45mins of not receiving anything, I called the room service department again, to which they advised me that they never received the order. I then called the front desk to report this, and they told me that they had in fact put the order in. So it turned into this whole \"he said, she said\" ordeal that resulted in me losing an hour of my time. This is a beautiful hotel, but the service is far from what you'd expect from a 5 star hotel. I was pretty disappointed with my stay, and for the price I paid, I regret not staying at one of the more established fine hotels.

Leisure Self

10/10

Exceptional

09 Dec 2023

Peter

Booked 2 twin beds, received a king bed instead, but did receive free breakfasts each day, and a late checkout as compensation. Nice hotel.

Leisure Family

10/10

Exceptional

01 Dec 2023

Keren

Amazing!!!

Self

10/10

Exceptional

21 Nov 2023

Verified traveler

This was our first time in Prague and the location of the Hôtel was outstanding. We have traveled all around the world and I have to say The Andaz hotel rates with the best of them.

Friends_and_family Family

6/10

Pleasant

28 Aug 2023

David

The only problem with this hotel is that the rear of the property abuts the tram line which causes a substantial vibration for the rooms in back. Street cars run 24/7, during peak hours they run every 30 seconds to 2 minutes. If you’re room is in the front the hotel is excellent.

Leisure Partner

10/10

Exceptional

11 Aug 2023

Xu

Love this hotel

6/10

Pleasant

01 Jul 2023

Walter

I did not like that there was no business Center.

Business_and_leisure Partner

10/10

Exceptional

06 Jun 2023

Kristy-Lee

This is a very unique hotel, the decoration is wonderful. The location is fantastic, just outside of the old town so it is nice and quiet, but in a very walkable location. There is a tram stop outside and only a few minutes walk to central train station. Staff were so helpful.

Leisure Partner

10/10

Exceptional

07 May 2023

Dennis

Eh, good not great

Really nice hotel, bathroom best part. Really good and memorable shower. Would say worst part is the food, really bad from an American perspective. Weird options, extremely small portions (imagine weird 5 star restaurant), even for room service. Could order like three entrees for one person and would be just enough if you were really hungry from a day of walking and exploring. I just ate elsewhere every meal after trying the food twice. Location very good, comfortable bed, good black out curtains. Only complaints 1) is my room was on the side of the building with the train, it’s a good view, but gets loud very early in the morning. 2) room gets too hot, second leave room air conditioner settings go back to default and gets hot again. Have to immediately set AC second you get back to the room- overnight was also hot in the bed and had to open windows, then train wakes you up at 7am. Maybe just a bad room, you’d think they’d give an Expedia elite member a better room knowing these issues.

Self

10/10

Exceptional

26 Apr 2023

Christina

Beautiful hotel and Lobby. Great hotel bar. Room was luxurious if a bit small. Great service and breakfast. Loved the location. Would stay again.

Leisure Family

10/10

Exceptional

24 Apr 2023

Gregg

Super clean, very friendly staff and very nice overall accommodations. Can’t beat the location either. A bit pricey but worth it.

Business_and_leisure Family

10/10

Exceptional

03 Apr 2023

SYLVIA

Every single thing about this hotel was amazing! I have been all over the world in different luxury hotels, but this one is gets top spot on my list!!

Leisure Family

10/10

Exceptional

18 Mar 2023

ALEXANDER

New chic hotel

Leisure Family

10/10

Exceptional

31 Jan 2023

Corinna

Gorgeous modern hotel with a chill vibe; great friendly staff and a lovely spa with excellent treatments.

Leisure Self

10/10

Exceptional

15 Jan 2023

Dennisse

My trip to Prague!

The hotel is beautiful, well located and have all the amenities. The people were super helpful and friendly. Prague angus people are beautiful!

Friends_and_family Family

2/10

Poor

04 Jan 2023

Ralph

Avoid

Very low end 5 star hotel. We booked a suite (3500€). Terrible cleaning service even if we tipped generously, noisy, “suite”, lazy consierge service, can’t control the heating in our room. Worst restaurant we ever ate in. Food at the Christmas market was outstandingly better. The hotel itself is cheapened with thin windows that let all the outdoor noise in. Our suite was located on the first floor right above a really noisy space. We could hear banging and doors slamming starting at 4am from below our bed. Politely told the hotel we were sleep deprived and asked if they could do anything about it. They assured us that noise was not allowed before 7am and said that they could upgrade us to a suite on a higher floor for an extra 1200$. We laughed it off and chose not to fight the hotel staff. Seriously avoid this hotel if you want to enjoy your stay. Could be a descent stay for their cheap 300$ rooms but don’t waste your money expecting a 5 star experience.

Partner

10/10

Exceptional

31 Dec 2022

Jean

If you visit Prague, don't even bother with other Hotels. The Andaz is beautiful and unique. Their hospitality is second to none and it is the perfect location just 5-7 minutes from Old Town. I typically don't do reviews unless I am really impressed. Well, I was impressed.

Leisure Partner