Radisson Hotel & Suites Zurich

Switzerland , Zurich
Zurich, Thurgauerstrasse, 116
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100 reviews shown

8/10

Excellent

10 Mar 2026

Dianna

It’s a very old hotel. Room was very clean upon arrival. I stayed for a few days I requested housekeeping but never came. Requested clean towels but never came.

10/10

Exceptional

10 Mar 2026

Mathew

Very nice place

4/10

Poor

09 Mar 2026

Jasmine

Room had stains all over the floor spiderwebs hair in bathroom table in room nasty and dusty

Partner

10/10

Exceptional

09 Mar 2026

Latonya

Clean room great staff and beautiful view

Partner

10/10

Exceptional

06 Mar 2026

Savannah

10/10

4/10

Poor

06 Mar 2026

Sulagna

Very noisy and there was no remote control for the TV

Friends

6/10

Pleasant

04 Mar 2026

Doro

The room was clean

Self

10/10

Exceptional

02 Mar 2026

Laura

The staff was very friendly. It was a quick stay so I appreciated their attentiveness.

Self

2/10

Poor

01 Mar 2026

Davidson

Horrible service they won’t ever answer the front desk phone

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Brittany

Everything was clean people was nice enjoyed the view and the pool kids loved it

Family_with_children

10/10

Exceptional

01 Mar 2026

Ebony

Nice room with hot tub option. Beautiful view

10/10

Exceptional

28 Feb 2026

Fonte

The room was very nice,and everything was very professional. I would recommend this to my friends

4/10

Poor

27 Feb 2026

Janelle

Super outdated. And the restaurant had the worst food ever.

Partner

2/10

Poor

26 Feb 2026

Jerome

There were people getting high in the parking lot, the basement garage, and vaping pot in the lobby, elevator smelled of pot. There were bugs running around on the ground. The were people using in teh lobby for goodness sakes. While in line the place smelled of so much pot, the elevator was so gross, and the conditions were scary that my wife and i left the hotel before seeing the room. I asked for a refund in the messaging system. As we left we were so disturbed.

Partner

8/10

Excellent

26 Feb 2026

Amber

Clean room and friendly staff

10/10

Exceptional

26 Feb 2026

Kristen

Super friendly and welcoming.

Self

10/10

Exceptional

24 Feb 2026

Kanese

Good job

10/10

Exceptional

23 Feb 2026

Kanese

Excellent

2/10

Poor

23 Feb 2026

Holly

Front desk lady was very rude. Roaches were everywhere there was dead ones all over ground and live ones crawling all over the walls. We went to tell them we were leaving she said we can get a refund which got declined. Went back down in the morning to speak to a manger finally got refund approved..Manager was very nice.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Jennifer

The room was clean. We loved the unusual shape of the hotel. The restaurant is beautiful. We were close to everything we wanted to do for a great price and excellent atmosphere staying in a hotel with character.

Partner

8/10

Excellent

20 Feb 2026

Danielle

Building was outdated but the rooms were clean. City view was spectacular! Close to downtown Cincinnati.

Family

6/10

Pleasant

18 Feb 2026

Jerry

The room was small and dated. It was also incredibly loud. The road traffic was non-stop noisy. The parking was terrible. A wedding was hapening Saturday night and we ended up parking a block away. Probably won't stay there again.

10/10

Exceptional

15 Feb 2026

Amber

Super nice visit, clean room and great location.

Leisure Partner

4/10

Poor

15 Feb 2026

jeff

Couldn't get an explanation on why they charge 10 dollars for parking after paying 200 for a one night stay.

6/10

Pleasant

15 Feb 2026

Alma

Staff member that I interacted with was very rude and had a very nasty attitude. Room was clean. Toilet wouldn’t flush but staff came to fix it right away. Elevator made noises and shook a bit

Partner

10/10

Exceptional

14 Feb 2026

Nicole

Clean staff was excellent

Self

4/10

Poor

13 Feb 2026

Raymond

The lady working the front desk the day we left lacks CS skills. The room had a lot of road noise.
I liked the room other than the noise.

Friends_and_family Friends

6/10

Pleasant

12 Feb 2026

Judy

Room was clean. Food was good at top restaurant.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Devon

Staff was good. Room was okay, the fan in the bathroom did not work, pretty sure the fridge didn’t work, so definitely a good 3 stars not terrible at all but not the greatest either- oh the elevators work good but man they’re terrifying at time

Leisure Partner

10/10

Exceptional

08 Feb 2026

Terrance

Room was very clean crew were very friendly

10/10

Exceptional

07 Feb 2026

freda

Great location

4/10

Poor

06 Feb 2026

April

The room was dingy/old. The tub had hair in it. The luggage racks were so old you could barely push, and the elevators creaked so bad it didn't sound safe.

Friends_and_family Family

8/10

Excellent

06 Feb 2026

Amy

The room was nice. There was a hidden cost of $10/day for parking... The hallways smelled of Smoke and marijuana. We were there for an event and the hall was nice and located just off the Lobby.

Business_and_leisure Family_with_children

8/10

Excellent

01 Feb 2026

Bradley

The room was nice and so was the view, our only complaint is the pool was cold. It doesn't feel like its heated.

Leisure Partner

2/10

Poor

01 Feb 2026

Anessia

Definitely false advertisement the pictures don’t look like the hotel. Privacy concerns with open vents in the shower. Only one restaurant is open.

Front desk staff is the only reason I gave it a one star.

Leisure Family

4/10

Poor

01 Feb 2026

Aaron

Room was neglected, there was blood spatter on the curtains, the lamp had dried blood on it.

2/10

Poor

31 Jan 2026

Scola

Room was not what i expected. It looked nice in photos but horrible in person. Bathroom was very small and had a very potent old smell.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Kathryn

Easy simple

10/10

Exceptional

29 Jan 2026

Courtney

Had a great stay needs to be renovated but not bad!

Business_and_leisure Family

10/10

Exceptional

25 Jan 2026

Sharon

Yes

Partner

4/10

Poor

24 Jan 2026

Dawn

The room wasn’t what was advertised. Room was outdated and unwelcoming. The bar listed was closed for good and wasn’t unable to access the restaurant on top floor.

4/10

Poor

21 Jan 2026

Aaron

The Radisson Hotel Cincinnati Riverfront is a nice, comfortable hotel with clean rooms and good overall presentation. The property itself is well-kept and suitable for business or short stays.

That said, there are a few things guests should be aware of. In addition to the standard incidental hold (around $50), self-parking is an extra $10 per day, and valet service is not available. There are also occasional homeless individuals asking for money in the parking lot area, which may be uncomfortable for some guests.

The revolving restaurant is only open on select days, so don’t plan on it being available daily for breakfast or dinner. For meals, you’ll likely need to leave the property and visit nearby fast-food or casual options such as Burger King, White Castle, McDonald’s, or Chipotle.

This location is not downtown Cincinnati, and amenities differ from properties like The Blu Hotel Blue Ash (Ascend Collection), which offers a stronger breakfast experience. Overall, it’s a solid stay if you know what to expect and plan accordingly.

Business Self

10/10

Exceptional

21 Jan 2026

Robin

Kitschy and a bit outdated but super clean and whoa what a view

Partner

2/10

Poor

20 Jan 2026

shawn

1 hour before checking in I contacted the hotel to see if the fixed the cold water issue with the pool. I was assured the pool heater was fixed and nothing to worry about. When I arrived I noticed the pool was closed and would hopefully open sometime that night. If they were just refilling the water the staff agreed it would ice cold. The hotel denied my request for a refund.

2/10

Poor

20 Jan 2026

Kenya

There was a strong sewer odor that the front desk was unable to eliminate. I was informed that this smell is common on several floors and that there is unfortunately no way to avoid it.

Leisure Partner

8/10

Excellent

19 Jan 2026

Garneth

I am not sure about the bar....but the room was clean and hotel serve the purpose

Business

2/10

Poor

19 Jan 2026

Wendy

We were told we could have a late checkout. At 11 someone knocked once and bust through the door. When I called the front desk whoever I spoke to was rude and said that the person that told me that should have told me its a $50 charge. Than after we hurridly checked out went diwn stairs and the supervisor said thats not true.

8/10

Excellent

19 Jan 2026

Melat

The rooms was clean but very old. The bathroom, rhe walls and tubs were old.

Business_and_leisure Friends

10/10

Exceptional

19 Jan 2026

Felica

Clean room , excellent view.

Leisure Partner

6/10

Pleasant

18 Jan 2026

Buddy

Staff wasn’t great and restaurant on top took over an hour to serve our food

Leisure Family_with_children

2/10

Poor

18 Jan 2026

Melody

If you need a bed to sleep in, the room itself was dated but otherwise clean.If your going for the amenities (including the rotating restaurant) it was awful. We checked in fine, staff were pleasant. Elevator was scary. Had reservations at eighteen for 7:45 but were told that our table wasnt available for another hour due to lack of availability (even though the restaurant was nearly empty). Finally got appetizers were great but it took another hour to place an order for dinner and then another hour to get served. It was also FREEZING in the restaurant so much so that we had to go back to the room to get our coats and a blanket. My son ended up falling asleep at the table in his coat waiting for food. Not to mention they were out of several main courses so we all had to figure out other things to order from an already limited menu. Food itself was cold when we got it. The server was apologetic for the delays, and it was clearly a staffing issue. We didnt get back to our room till eleven at night. Fast forward to the morning and my husband took our son to the pool and was swimming in the water and found a broken swimming pool light underwater with a cord exposed. He had to yell at our son to get out of the water. Thank god he didnt get electrocuted. There were also no clean towels available so they had to go back to the room sopping wet.Will not be going back.

Leisure Family_with_children

8/10

Excellent

18 Jan 2026

Djnika

I had a nice stay.

Leisure

6/10

Pleasant

17 Jan 2026

Darin

Not in a great neighborhood. Room was old, as is the hotel. The pool was nice. GREAT VIEWS of the city.

Leisure Family_with_children

8/10

Excellent

17 Jan 2026

Kathleen

Overall great experience the only hiccup was confusion at the brunch (food was amazing) but staff service was definitely something to be desired. ITT won’t stop us from returning in March!

Leisure Partner

6/10

Pleasant

17 Jan 2026

Juan

Excelente vista para poder ver la ciudad de noche y poder ver el amanecer es increíble, hasta ahí todo bien, en cuestión de limpieza desafortunadamente me tocó las sábanas sucias, no las cambiaron, ocupan de hacer un poco más de esfuerzo en la la limpieza de las camas. Presten más Atención en eso.

Business_and_leisure Family_with_children

4/10

Poor

15 Jan 2026

Linda

The hotel offers two restaurants one with a very limited menu and expensive and the other was closed. I needed an accessible room and the room was not very accessible. I couldn't fit my small wheelchair between the two beds.

Business_and_leisure Family

10/10

Exceptional

14 Jan 2026

Shakhnoza

I like this hotel it’s very beautiful.

6/10

Pleasant

13 Jan 2026

Catherine

Staff did not greet us when we walked in. Staff were not overly friendly. Staff were many times not at counter. Staff spent majority of time booking reservations for restaurant. Not impressed with hotel . No one to help with bags . Pool entrance was not found . Told to go to other entrance yet that entrance wasn’t opened . Hall & room smelled .

Business Family

10/10

Exceptional

12 Jan 2026

Monroe

Cool spot nice view an restaurant

10/10

Exceptional

12 Jan 2026

Michelle

Shay was amazing! She checked us in, made room service available, and also got us reservations in the restaurant.

10/10

Exceptional

12 Jan 2026

George

Beautiful views, very clean

Leisure Partner

6/10

Pleasant

11 Jan 2026

Peter

Yes, only rooms are pretty standard, the decor on the outside does not match the inside.

6/10

Pleasant

11 Jan 2026

David

The room was clean and the bed was comfortable and the view was nice.

I believe we stayed in a room that was \"renovated\", but the updates were juat okay. They had painted and put in a new floor and lighting. The bathroom reminded us of a standard apartment type.The hallway wasn't updated andnwas very dim. I guess you get what you pay for considering the room was $100 a night.

Business Friends

8/10

Excellent

08 Jan 2026

Claude

Great vintage hotel. Rooms are usually clean. Good views. Elevator makes weird noises but overall nice place.

Leisure Self

4/10

Poor

07 Jan 2026

shalynn

the neighborhood was loud , couple lights didn’t work sheets where dirty lucky i had a cover .

Self

4/10

Poor

07 Jan 2026

Elizabeth

Took over an hour to get into my room. Because the rooms weren’t clean by the time of check in.

Leisure Self

8/10

Excellent

06 Jan 2026

Tara

The room was nice and clean and a lot of room

10/10

Exceptional

06 Jan 2026

mark

Great location for Bengals game. Walking distance to Paycor. Cool city hotel close to many dining options and i have picky eaters. Clean hotel, nice staff, would stay again. Thank you everyone.

6/10

Pleasant

05 Jan 2026

Kendra

Directions to bar would have helped. Beds were uncomfortable

2/10

Poor

05 Jan 2026

Allegra

The last day I stayed here it was the worsted my check out was at 12pm because I ask for a late check I had a couple of meetings that was on Zoom call I had to sit in on so I left my room around 730am and came to the business center because I didn’t want to disturb my husband he was sleeping while I was in my meeting one of the staff was a male ask me aggressive did I have a room him I responded to him and said yes and then he ask me in the same tone of voice what’s the room number I told him 1230 and then I did ask him is it a problem he walk away didn’t answer my question I didn’t do anything at that point but then my husband calls my phone asking me what’s going on and that the front desk has called upstairs so I go to the front desk and ask what’s going on they said “well you came down at 630am and you been there for a while some people come off the street and sit in there” I ask her how can you assume I came off the street if you just said I came down at 630am just a huge inconvenience made me feel so uncomfortable and also the business center have no hours posted anywhere on how long you can use it I feel like the issue could have been handled a little better instead of the staff thinking Im lying they could have ask me for my ID and verify that it was my room calling upstairs and not answering my question was so unprofessional I will never book here again

Leisure Family

8/10

Excellent

04 Jan 2026

Allan

The room was clean; the staff friendly. However the property is tired and could stand a major renovation. but i guess that's why the rate was so attractive.

Leisure Family

6/10

Pleasant

04 Jan 2026

Ellen

Bed was comfy but that’s really the only main positive. Pool was cold, couldn’t get a water(s) person at check in said go to the gas station for it and blamed it on the company that stocks the little mini store, bar downstairs was closed, hotels should have waters available to at least purchase. Room was mostly clean but probably the dirtiest remote I’ve used before. Don’t know if I would stay again but it is convenient to a lot of places

Friends_and_family Family

4/10

Poor

04 Jan 2026

Lamessiah

We were assigned a room on the 14th floor that had someone already occupying it. We went back to the front desk and Cory was very disrespectful. We were not offered an apology or anything.

Leisure Partner

8/10

Excellent

04 Jan 2026

Sean

Good location. Beautiful view!

Leisure Partner

10/10

Exceptional

03 Jan 2026

Brandon

Clean room. Great stay.

4/10

Poor

03 Jan 2026

vishvaben ashvinbhai

We stayed there for a night. First of all, check-in took so much time. There were no receptionist for a while, 2-3 people were already waiting for check-in, but no one showed up for a while. The room was not so clean, the carpet was dusty, the washroom was not upgraded and bathtub was not so good. I thought, if I spend mlre money and get the better property then cheaper motels, then it is better to go for a good stay. But I felt that, they are only charging you for everything, but the condition is almost similar to the cheaper motels.

Leisure Family

10/10

Exceptional

02 Jan 2026

Rachael

Checking in was quick and the staff was nice. Rooms are large and comfortable. The views are amazing

Leisure Partner

10/10

Exceptional

02 Jan 2026

Blake

Great service, clean as always

2/10

Poor

02 Jan 2026

Greg

Arrived around 4:30 pm. Sent to our room. When we opened the door, discovered lights on and bed unmade. Returned to the front desk. They asked us to wait in the lobby for another room to be prepared. 30 minutes later asked for our reservation to be refunded. After working with Expedia representative and front desk staff, we left around 5:30 to search for another hotel in the area.

Leisure Partner

8/10

Excellent

01 Jan 2026

Adam

Stay was great, however the noise from the highway was awful!

Self

2/10

Poor

01 Jan 2026

Jacob

After room experience we chose to go to another place

Partner

10/10

Exceptional

31 Dec 2025

Kelly

Loved out stay here

Leisure Family

6/10

Pleasant

30 Dec 2025

Benjamin

We did not dine at either of the hotel’s restaurants, so unfortunately we’re unable to comment on the food or restaurant service.

At one time, this Radisson was clearly a lovely place to stay. Since this was our first trip in quite some time, we decided to treat ourselves to something a bit more “upscale.” Bless our optimism.

While the hotel is older (which can absolutely be charming), that charm seems to have retired some years ago. The Radisson name is still present, though the room itself felt very much frozen in another era. The flooring was genuinely beautiful and easily the highlight of the room.

The bathroom, however, was extremely outdated, and the water temperature situation was… interesting. The sink produced water hot enough to brew tea, while the shower struggled to reach anything resembling warm. An exciting little guessing game, if you will.

Now, the bed. Unfortunately, it was the star of the disappointment. It sank dramatically in the middle, resulting in the worst sleep I’ve had in a very long time. Two nights of poor sleep really add to the overall experience in ways one never forgets.

The view was absolutely stunning and truly a bright spot—though, sadly, even a great view can’t compensate for a terrible night’s sleep.

Customer service was pleasant and professional, which we genuinely appreciated.

That said, while we’re grateful for the stay, we don’t anticipate returning in the future.

Partner

2/10

Poor

30 Dec 2025

Harisson

Take my money for no reason

10/10

Exceptional

29 Dec 2025

April

Loved the view

10/10

Exceptional

29 Dec 2025

Zackery

Staff were amazing!

Leisure Family

6/10

Pleasant

29 Dec 2025

Brenda

Had no Gar, very small room, It had only 1-chair for 2-people! Very noisy, first time I had a hotel/motel furnish (EAR PLUGS). Room was clean, Very small.

Leisure Family

4/10

Poor

28 Dec 2025

Renata

Room, especially floors were dirty. We found pair of socks in the drawer from a previous guest. Overall, hotel is at a good location but is very old

Leisure Family

4/10

Poor

28 Dec 2025

Kathy

The noise was so exceptional. The people talking in the next room came through the bathroom vent like we were in the same room. There was door slamming repeatedly both nights we were there. The street noise was intense too. There was a motorcycle drag race at 11:30pm that sounded like it was right next to us. The outlets near our bed didn’t work. I thought I was getting a deal but there were better properties at same price point. The staff was lovely though. Hotel is outdated.

Leisure Family

8/10

Excellent

28 Dec 2025

Michele

Been staying here for about 20 years. Always enjoy our stay.

10/10

Exceptional

28 Dec 2025

Marie

The room was absolutely amazing and the staff were excellent

8/10

Excellent

28 Dec 2025

joe

Nice stay. Pool was ice cold inside

Friends_and_family Family

4/10

Poor

27 Dec 2025

Larry

Staff were nice, rooms were clean, hoise level from road traffic made it miserable. Extra fees on my credit card, still working to figure them out.

8/10

Excellent

26 Dec 2025

Gagandeep

Good

8/10

Excellent

26 Dec 2025

Rodney

Very pleased with the staff and cleanliness would stay again.

6/10

Pleasant

26 Dec 2025

Kahlilah

It was actually a pretty decent stay for the rate. The building is sort of older, but you can definitely tell that there’s been renovations. It almost gives the vibes of a high-rise apartment. When I checked in, Cory was amazing! He was very friendly and chipper and if he would’ve been at the front desk when I checked out (or at least someone may be 10% as friendly as he was), I would’ve given five stars. I ended up checking out right around 12:30 or 1 AM and when I came down to the front desk, I was nice and chipper because I thought I would get the same energy that Corey had but this guy was very rude. I even ended up asking him. Is everything OK. And it started from the time I approached him and said hi and instead of him greeting me back,he said what can I do for you?

Leisure Self

10/10

Exceptional

26 Dec 2025

Shalana

Overall a very good stay. Room was clean, staff was friendly and conveniently located.

Leisure Family

8/10

Excellent

24 Dec 2025

Joe

Good stay. Little hiccup with the champagne and strawberries add on, but they responded well then to fix it. Major weird thing is the hotel is surrounded by a huge privvate open air parking with a handful of cars, and they still charged 10/ day for parking. That was a very bigg hospitality mistake. It would give me pause to stay again. otherwise, very nice stay

8/10

Excellent

23 Dec 2025

Dena

Check in girl was very nice, room was clean. Balcony view was awesome! Downfall restaurant and bar were closed.

Partner

2/10

Poor

23 Dec 2025

Chastity

Hotel overall was unpleasant.