Name: Movenpick Hotel Zurich Airport
Address: Walter Mittelholzerstrasse, 8, Zurich, 8152, CH

6/10

Pleasant

31 Jul 2026

Charles

Don't count on airport transfer. Late evening the front desk wouldn't answer their phone. Mornings space is limited. Service itself was excellent, but you can't count on it.

6/10

Pleasant

29 Jul 2026

Morgan

Basic airport hotel. Minimal and plain.

Self

2/10

Poor

28 Jul 2026

PARAMJEET

This is terrible hotel to live in will not recommend to anyone in this hotel to live

10/10

Exceptional

28 Jul 2026

Preeti

Convenient location for airport a shuttle was available for morning flights

6/10

Pleasant

27 Jul 2026

Reda

It is okay

10/10

Exceptional

26 Jul 2026

Doug

Very reasonably priced hotel well suited for a stay near Zurich Airport. They have a regular shuttle bus to the airport. There is an Aldi within a short walk.

10/10

Exceptional

22 Jul 2026

tchatchoua

The room was sparkling clean. Breakfast was delicious and very welcoming staff.

2/10

Poor

21 Jul 2026

Imran ul haq

This hotel has been one of the worst experiences I’ve ever had. The air conditioning never worked, and every day the staff came up with a new excuse. They eventually gave me a fan, but the room remained hot and unbearable. A fan is NOT a replacement for proper air conditioning, especially when the hotel advertises it as a standard service.

I paid for comfort, not for sleepless nights in a warm room. Avoid this place, they don’t deliver what they promise.

Partner

6/10

Pleasant

21 Jul 2026

Laura

This hotel is just ok. Rough around the edges (not all functioning lights in the room, some unfinished edges in the room, carpet stains, etc). Beds were pretty small for queens and blankets barely covered each bed. Pillows were awful (essentially sheets without any fill - my kids even noticed and they rarely use pillows). For the price, I would have expected a more polished space. Staff were all very helpful and friendly. Food was pretty good in their restaurant. Close to the airport (tho still a free shuttle ride away).

Family_with_children

8/10

Excellent

18 Jul 2026

Cj

We had a really nice stay at the Mövenpick Hotel in Zurich, Switzerland. The hotel was super conveniently located near the airport, which made everything very easy for our trip. Check-in was smooth with no issues, and the staff was helpful throughout our stay. The room was a bit small, but it worked fine for our family. The only real downside was that parking was very expensive for what you got.

The air conditioner barely moved the needle, so we asked for a fan and it was delivered to the room quickly, which we appreciated. Breakfast was probably the least favorite part of the stay. It was a little awkward when we were told we had only paid for two people, even though the room had been booked for four. They then tried to charge me 30 Swiss Francs for my two children to have just a couple of croissants. There also weren’t a lot of options, so it wasn’t the best breakfast experience.

Check-out was quick and easy, and we were off to the airport the next morning. Overall, it was a very nice hotel in a great location, but the parking and breakfast were definite drawbacks.

Family_with_children

8/10

Excellent

18 Jul 2026

KRISTIN

The property itself was great . However the airport shuttle was about 20’min late and some others had waited an hour ! Then everyone rushed to get on the one shuttle that came and the others had to wait .. the shuttle had issues for the air port pick up . The drop off in the morning worked fine but it wasn’t organized or timely at all for going back to the hotel .

Friends

6/10

Pleasant

17 Jul 2026

Vivekananthan

Very very bad wifi connectivity. They say premium wifi but not at all. Even their conference wifi too. I have to use data and hotspot too. Please ask them to remove the premium wifi sign board from the property

Family_with_children

10/10

Exceptional

13 Jul 2026

Vladimir

Nice hotel, I like it

Family

8/10

Excellent

13 Jul 2026

kwok

Make sure to bring an international electrical adapter for US travelers. Wish there are USB in the room.

Partner

8/10

Excellent

13 Jul 2026

amy

Staff was nice and the room was great!

Friends

4/10

Poor

08 Jul 2026

aly

it was hot there was no ac.

8/10

Excellent

06 Jul 2026

Hillary

Front desk staff was very nice.

Partner

6/10

Pleasant

05 Jul 2026

Nancy

Note, the shuttle doesn't run after 11pm-ish. My flight was late landing, so I missed the last shuttle - it was $30 to cab there and it's under 2 miles away. Room was dated, but comfortable enough.

Self

4/10

Poor

04 Jul 2026

Heather

After waiting in a long line to check in, I was told that the restaurants were closed but the bar was still open, The bar was understaffed with long waits for drinks and no food available, not even a bag of chips. My room door would not close properly as it was damaged and I had to slam it shut and wedge it for safety reasons. The bed had a pillow covered with what appeared to be blood spots and had a hole with feathers coming out. It was not a pleasant stay.

Self

10/10

Exceptional

02 Jul 2026

Denver

We arrived at the Zurich Airport near 4 PM. The hotel did not give us specific directions to meet the provided shuttle van to take us to Movenpick.

6/10

Pleasant

29 Jun 2026

Elena

We needed to stay overnight in the airport hotel and chose Movenpick because the hotel provides free shuttle service to the airport and train station in the airport. The shuttle runs according to the schedule. The staff sent us a message with the schedule in advance and helped in the hotel as well, but as all airport hotels this hotel has new visitors every day, tourist groups, airline crews, individual travelers. The restaurant provides nice buffet breakfast and room service with traditional Swiss cuisine. The noise from the expressway was noticeable late at night. The distance to Zurich is more than 10 km, the taxi service is expensive there. it is a good place to stay if you traveling through Zurich, but for a long stay is necessary to use the shuttle and train from the airport to the city.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Michael

Close to airport

Partner

10/10

Exceptional

25 Jun 2026

Raghuram

This hotel is close to the Kloten Balsberg train station. 10 min walk from the train station. Similar distance from the tram station as well. The property is well maintained. The airport shuttle was quite convenient. You need to pre-book it.

Family_with_children

10/10

Exceptional

23 Jun 2026

Shirlene D

It was a little hard to get to coming from the train… but property was nice inside interior was nice. The room was nice. The staff was nice shuttle. Got me to the airport in time.

Self

4/10

Poor

23 Jun 2026

Marcus

Our stay got off to a bad start which . The evening shuttle driver was unfriendly and the temperature sweltering (no AC in the van).

Check in was ok.

We received a friendly hello from the bartender on arrival in the restaurant. We sat outside and were ignored by the staff and ultimately left.

The room was ok. Bed reasonably comfortable, the pillows flat. The AC was moderately loud and not very effective. There was mildew in the bathtub caulking.

Overall cannot recommend.

Partner

10/10

Exceptional

20 Jun 2026

Naomi

Close to the airport. Free shuttle service. Close to transport. Helpful check in staff.
Great place to stay

Partner

4/10

Poor

20 Jun 2026

Ashley

Shuttle service chaotic from the airport; staff were universally disinterested and verging on rude; hotel in need of refurbishment - it's tired. Apparently only 1 dining option which offers very poor service, high prices and very limited menu.

Business

6/10

Pleasant

17 Jun 2026

Rylan

The hotel was close to the airport, and the shuttle to and from the airport was helpful. The rooms did not look at all like the pictures on the website and wasn’t worth the value for what you pay to stay there. We had 3 different rooms because the rooms were not clean enough to meet standard expectations. The manager was kind and helpful, and we appreciated her customer care for the concerns we shared.

Family_with_children

10/10

Exceptional

16 Jun 2026

Peter

Perfect room, comfortable and laid out well. Staff was super friendly and helpful. Location was perfect, and the free airport shuttle essay awesome.

Family_with_children

10/10

Exceptional

11 Jun 2026

Theodorus

The hotel is close to the airport but was so quiet. The free shuttle service to and from the airport was very efficient. The front desk staff was attentive and helpful. The buffet breakfast is exceptional. An Aldi grocery store is about a 10 minute walk away. The air conditioning was not very effective in our room. The carpet in the room, while clean, showed wear and tear.

Overall a very good experience.

6/10

Pleasant

08 Jun 2026

Raymond

Room set up for only one person upon arrival reservation. Room was dusty and coffee maker dirty. Old hotel needs rehab.

Partner

10/10

Exceptional

03 Jun 2026

Bonita

convenient location

Partner

8/10

Excellent

02 Jun 2026

Joyce

the hotel had free airport transport which was much appreciated. you do need to reserve your spot or the return to the airport. we had a good dinner at their restaurant. the pillows were awful and flat. tried folding them over too.

Partner

6/10

Pleasant

02 Jun 2026

Deborah

The lobby restaurant and bar were well kept and clean, employees were very proud. However, the rooms lacked. The walls were dirty, you got a bar so about the size of a quarter, no washcloths.

8/10

Excellent

01 Jun 2026

Michael

Used in room drinking glasses were left. Although we asked housekeeping for new glasses, they never showed up

Family

8/10

Excellent

31 May 2026

manpreet singh

Alice at front desk was very professional and polite! Young polish female staff at restaurant was equally polite and helpful! The shuttle driver was amazing ! 5 stars for all these hospitality staff that make or break a brand !

Friends_and_family Family

2/10

Poor

29 May 2026

Jeannette

Furniture was damaged and dated, bedding uncomfortable, wallpaper peeling, and unfriendly staff.
I used to stay here frequently in the past and was shocked to see how badly maintained it has been.

Self

10/10

Exceptional

29 May 2026

Lynette

Fantastic restaurant in the Hotel, our room was nice and large, had air conditioning and a fridge.

Partner

4/10

Poor

29 May 2026

basem

Bathroom was not clean hair all over the amenities and the bath top, floor was dirty ,amenities have hairline crakes ,furnishing and carpet needs to be changed very old .

Friends

10/10

Exceptional

27 May 2026

Mully

Excellent breakfast buffet but expensive- as is the food in the restaurant, perhaps that’s because it’s Switzerland? Wonderful staff. Excellent luggage storage services

Partner

6/10

Pleasant

27 May 2026

Diane L

The buffet breakfast was fine. The restaurant's menu at dinner was not great and the food was meh. Not worth the value. I think if I stay at the Zurich airport again, I will choose a different hotel.

Self

8/10

Excellent

24 May 2026

Robert

The hotel is modern and in a good location near the airport. The rooms were well appointed and clean, with a comfortable bed.
However, we were disappointed with the restaurant when we ate dinner. I had the soup and salad, which were tasty and fresh. My husband ordered the pork schnitzel. The advertisement showed it with sauces and French fries. It came with only the meat and fries, no sauces. He had to put ketchup on it to make it palatable. My husband had a beer and I an Aperol Spritz, where fine.
While we were eating the table to was unsteady and screws were loose underneath. My husband was able to secure it somewhat, but we had to take turns holding the table top steady, so that the food didn’t fall into our laps. There was an elderly man next to us who had the same problem with his table, and the unstable table caused him to fall and sustained injury to his leg, arm and thumb. My husband jumped up to help him stand up, but the staff did nothing. Our bill was over 100 Swiss Franks, which was a bit higher than our experience afforded.
We had breakfast at the restaurant and it was nice.
Over all, the hotel was good, but I would avoid the restaurant for dinner.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

John

The shuttle was the original attraction, followed by price. Room was commodious, though some repairs to the bathroom door were needed (but delayed till after our departure. Although the general area is not great, the hotel amenities satisfied our needs. For people needing an airport hotel, I would recommend it very highly.

Family

2/10

Poor

21 May 2026

hong

The coffee machine wasn’t cleaned at all, so it was unusable, and the bathroom had mold, making it impossible to take a shower. I even took photos of the mold just in case. And as for the airport shuttle, it was so bad I was honestly speechless.

Family_with_children

10/10

Exceptional

18 May 2026

kathy

Movenpick Airports was the perfect place to overnight before catching our flight the next day. The food was delicious at the restaurant in the hotel.

Friends_and_family Family

8/10

Excellent

18 May 2026

Michael

Room was nice and functional.
No place to get ice and water for a water bottles.
Restaurant would not fill water bottles.
Front desk staff were excellent and very helpful with local places to see.
Very handy to commuter train to get downtown.

Friends_and_family Friends

4/10

Poor

15 May 2026

mary beth

Tile in the shower, not clean. The lamps in our room did not work properly because of failing lightbulbs. The showerhead was broken and had to be replaced before we could take a shower. Just not a pleasant experience.

Partner

8/10

Excellent

14 May 2026

david

Y

10/10

Exceptional

11 May 2026

Peter

Amazing helpful staff, clean rooms, and delicious breakfast.

Partner

4/10

Poor

11 May 2026

Dilshad

staff was quite rude. rooms were not that clean

Family_with_children

8/10

Excellent

11 May 2026

dagan

great place for an airport hotel

6/10

Pleasant

09 May 2026

Henry

Internet service has to improve!

I was seven nights at the hotel, it would have been great if sheets would have been changed once, or twice…

Self

8/10

Excellent

09 May 2026

Henry David

Room was clean. Location is wonderful shuttle to airport is very good.

Self

10/10

Exceptional

08 May 2026

Deboarh

Really liked the shuttle service to and from the airport. And we were able to grab a late night dinner as well.

Family

10/10

Exceptional

06 May 2026

Barbara

Good breakfast

Partner

10/10

Exceptional

06 May 2026

Sujan

The hotel was perfect witg shuttle services to airport.

Family_with_children

10/10

Exceptional

06 May 2026

Nikhil

Even though located a bit outside the city, however, it has great connectivity.

The rooms are spacious, staff is super helpful, they try to help the clients, example early check ins without even asking for it they offered us early check in. Kudos to the front desk staff.

Cleaning of the rooms were done daily which was great.

Just a suggestion, may be offering a microwave in the room could help warm up food or milk etc for families with kids.

Also, free shuttle to airport is a plus.

Overall, great experience and highly recommended.

Family_with_children

8/10

Excellent

05 May 2026

Louise

Navette de l’aéroport à l’hôtel très apprécié . La personne à la réception était très gentille et très serviable. Le déjeuner avait un très beau choix mais les mets chaud étalent froids. Le prix pour le déjeuner est très dispendieux .

Partner

10/10

Exceptional

04 May 2026

Roland

Everything was perfect

10/10

Exceptional

04 May 2026

Jean-Pierre

Airport shuttle

Self

10/10

Exceptional

03 May 2026

leslie

Shuttle was perfect

Partner

10/10

Exceptional

03 May 2026

Samuel

Best breakfast in Europe so far for me

6/10

Pleasant

03 May 2026

Mustafa

Last time i was at this Hotel 25 years ago.
i felt sorry for the condition of this hotel, it is really needs a major overhaul.
i had a good memories, i wish that i did not stay
at this hotel this time.

Self

10/10

Exceptional

28 Apr 2026

Saeed

Amazing hotel

Partner

10/10

Exceptional

27 Apr 2026

Mully

The staff were wonderful. Warm, welcoming, friendly, and accommodating when I had an issue with some of the bedding in our room, which was below standard. Absolutely superb breakfast.

Partner

8/10

Excellent

26 Apr 2026

Miriam

Friendly staff

Family

6/10

Pleasant

24 Apr 2026

Samuel

Breakfast was fresh and good

Partner

10/10

Exceptional

21 Apr 2026

Ismail

Excellent.

Self

6/10

Pleasant

21 Apr 2026

Sarah

The first set of rooms had not been made up. When we got keys to our second set of rooms, one key didn't work. The desk clerk acted like it was my malfunction that I didn't know how to use the key? Despite clearly opening three other doors?
The bathroom door was moldy. Room was clean enough otherwise. Convenient to transit for the city and airport.

10/10

Exceptional

18 Apr 2026

Tiffany

I had a wonderful stay. The staff were amazing and super helpful. My room was clean and suitable for me. The shuttle service was prompt and an added bonus! I would highly recommend this hotel and would stay there again on future visits.

Self

10/10

Exceptional

17 Apr 2026

Richard

Solid choice for airport hotel!

Self

4/10

Poor

17 Apr 2026

Richard

Room was beat up. Shower head broken spray all over bathroom

2/10

Poor

16 Apr 2026

Michael

Rude, unreasonable, not helpful staff

Self

10/10

Exceptional

12 Apr 2026

Holly

Shuttle easy to book. Space was clean

Partner

8/10

Excellent

09 Apr 2026

Atul

Close to airport and their pick drop facility is good

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

alejandra

Excelente atención y servicio

Self

8/10

Excellent

07 Apr 2026

Lissa

The room was clean but a bit older than the one we had stayed in before. No fridge in the room but there was plenty of space for it. Otherwise the hotel and staff are fantastic. The airport shuttle is timely and makes your trip easy from the minute you leave the airport. I would always recommend this hotel.

Partner

10/10

Exceptional

03 Apr 2026

Lissa

First off, the staff is very polite and extremely helpful. The hotel has a great breakfast option and two very good ones as well for lunch and dinner. The rooms are spacious and clean. The hotel airport shuttle was perfect to and from. This is a terrific option for parties of all size. The price cannot be beat for everything that you get all under one roof.

Partner

8/10

Excellent

03 Apr 2026

Benjamin

Chose the Mövenpick on price — a fraction of the Radisson Blu directly at the terminal — and on brand expectation, as I usually find Mövenpick sits towards the premium end of Accor. This one doesn't quite hit that mark. It's a perfectly functional 4-star airport hotel, but it feels more Novotel-circa-2005 than the polished Mövenpick experience I'd expected. Industrial location, busy road — standard airport hotel territory.
Room was comfortable — good bed, nice pillows, no real complaints apart from a slightly compact, dated bathroom. A couple of housekeeping niggles: used soap from a previous guest, empty shower gel dispenser. The do-not-disturb sign lives on a wall hook rather than the door — found it after housekeeping knocked twice during my late checkout.
Worth knowing: restaurant closes at 10pm, no room service or bar snacks after that. Uber Eats works, but this is Switzerland. There's a free shuttle to the airport that runs fairly regularly, though I'm not sure it operates late. I arrived on a late flight and just grabbed an Uber — about CHF 10, quick and painless.
Staff were lovely throughout. For what I paid, this offered genuinely good value — just come expecting a solid airport hotel rather than a flagship Mövenpick and you won't be disappointed.

10/10

Exceptional

31 Mar 2026

Juan

Staff was great. Airport shuttle was also great and convenient for our visit. We had a couple issues with room items like water kettle, towels but they were handled well by staff

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Irma

Very nice place near the Zurich airport. There’s a free shuttle to get you to the airport but you just need to mind the time. It’s actually accessible with the tram 10 and 12 to go to Zurich airport to catch the train to different locations. There’s staff on all the time and they can even store your luggage for you before check in time if you need to which I did. Highly recommended.

Self

10/10

Exceptional

30 Mar 2026

Chris

Very friendly staff

10/10

Exceptional

29 Mar 2026

Vladislav

Great service and amenities

6/10

Pleasant

19 Mar 2026

Dennis

Yes

Self

10/10

Exceptional

18 Mar 2026

Lana

Shuttle easy to find, stuff very helpful, great breakfast

8/10

Excellent

15 Mar 2026

Oksana

Staff is excellent.
Property needs to be renovated

6/10

Pleasant

15 Mar 2026

Carlos

My recent stay at the Mövenpick Hotel Zürich Airport was unfortunately disappointing. From the moment of check-in, the service felt rather impersonal. The staff were polite but not particularly welcoming, and there was a noticeable lack of warmth or engagement. As a paying guest who carefully compared several hotels in Zurich before choosing Mövenpick, I expected a more hospitable and attentive experience.

Cleanliness in the room also did not fully meet expectations. I noticed dust on the table surfaces, and the bed itself was uncomfortable due to a noticeable joint or separation in the mattress, which made it difficult to rest properly.

Hospitality is not only about providing accommodation but also about creating an environment where guests feel genuinely welcomed and valued. During my stay, the overall atmosphere felt quite cold, with little visible effort to create a positive guest experience.

For these reasons, I would be hesitant to choose this hotel again or recommend it to friends at this stage. I hope the management will take this feedback constructively, as improvements in service attitude, attention to detail in room preparation, and overall guest engagement could significantly enhance the experience for future visitors.

Self

6/10

Pleasant

12 Mar 2026

Oswaldo

The bar was a great dinner and drinks option for late travelers. The free shuttle to the airport is a great perk. The hotel is in need of an update.

Family_with_children

6/10

Pleasant

24 Feb 2026

Rebecca

The whole entire reason for staying at this hotel was the free shuttle service. So we could stay after flying and get the early trains out the next day. Despite me asking on check in about the shuttle- just come down and the next day telling us to wait the shuttle be here. turns out the shuttle only comes when pre booked (WHY DIDNT ANYONE SAY When specifically asked). NO shuttle- told only solution is to walk to the tram (not far but through a construction site and with kids and bags- a faff & not what we signed upto. Missed the train- so had to wait 1 hour and waste the day. Wouldnt stay again- incompetent

8/10

Excellent

20 Feb 2026

Marie

Front desk staff was friendly.

Friends

10/10

Exceptional

05 Feb 2026

Christopher

Clean spacious room, professional, friendly and courteous front line employees, shuttle driver Yogan, front desk peeps and restaurant staff. Flight crews stay there, for good reasondriver Jogan,

Leisure Partner

10/10

Exceptional

28 Jan 2026

Helen

The room was exactly what we needed, a base to sleep at for 2 nights. Airport transfer was great and made it so easy after a late flight. Staff friendly and happy to help.

Good connections into Zurich with the train station not far away. We found an Aldi across the road, which was convenient for our food and drink for the days out in Zurich.

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Seth

All around good

Leisure Self

6/10

Pleasant

23 Jan 2026

Jennifer

Very run down and the first room I was given the lock box for the key was sliding around and the key wouldnt work. The front desk team also loudly announces your room number which is a big no no in the hospitality industry for safety reasons. Especially when seeing a lone female checking in. i had 2 different people for the different keys I had to get and they both did it. The shuttle also doesn't drop off at departures which means you have to lug your luggage around the whole airport to get checked in. Given the quality of the room, it should have been under $100 a night.

Leisure Self

8/10

Excellent

19 Jan 2026

Prasad

It was great

Leisure Family

8/10

Excellent

18 Jan 2026

TERESA

Very friendly and helpful staff!
Breakfast is excellent!
Free shuttle from airport to hotel!

10/10

Exceptional

18 Jan 2026

yolanda

Excellent staff

8/10

Excellent

16 Jan 2026

William

Super clean and the hotel transportation was great to the airport. You can take the tram close to the hotel, about a five min walk from the tram stop.

Friends_and_family Family

6/10

Pleasant

10 Jan 2026

Peter

Cold thermostat couldn’t control.. hotel have set up one specific temperature for whole building..

Location good

6/10

Pleasant

09 Jan 2026

Romina

The room was so