San Clemente Palace

Italy , Venice (and vicinity)
Venezia, Isola Di San Clemente, 1
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100 reviews shown

10/10

Exceptional

22 Jan 2026

JUDE

This is an exellent hotel

10/10

Exceptional

05 Nov 2025

David

Room was in an excellant state. The staff were all very friendly and extremely helpful

Leisure Friends

10/10

Exceptional

01 Nov 2025

Deborah

This is a once in a lifetime hotel. Unique, beautiful and so HUGE. A former monastery filled with history. STAY HERE.

Partner

10/10

Exceptional

15 Oct 2025

Mary

Beautiful property with a wonderful staff! Loved all of it. Short boat ride to Venice, lovely gardens and scenery, quiet, great food and service!

Leisure Partner

10/10

Exceptional

06 Oct 2025

Lisa

Wonderful Hotel with Fabulous staff & Breakfast.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Patrick

Darya was the most pleasant hostess I have ever encountered. Loved all the restaurants and food was amazing. Beautiful short boat rides added to the experience

8/10

Excellent

26 Sep 2025

Edwin

Overall the team are friendly and helpful but there were moments during our stay that no guest should be experiencing. One morning on our return to our room after breakfast with the privacy sign on the door, I was falling back to sleep and my husband was changing to go down to the pool when the door bell went. Before I could even get to answer the door, a guest relations team member came through the door despite the privacy sign being on, and was about to show two people around our room which firstly was occupied by us and secondly had the privacy sign on which is completely unacceptable. I complained about this to the reception team who were very apologetic and arranged a bottle of wine to our room with a personal note to apologise. Unfortunately this was not the only occasion, sadly the very next day on our checkout day we experienced a similar case with the housekeeping team, who were clearly keen to turn our room around and have us out. Despite a 12:00 checkout, she asked us at 09:00 if she could start on our room, and again at 11:00 whilst letting herself in before we even had chance to even answer the door bell. She wanted to know what time we were checking out which left us feeling rushed and almost chased out of the hotel. These are experiences you should not be experiencing in any hotel and certainly not at this hotel. It is a real pity as this was a return visit and these experiences to quote the hotel team “recalibrate” how you feel about your stay and experience.

Leisure Family

10/10

Exceptional

10 Sep 2025

paul

Amazing hotel

Incredible hotel, on private island just 10 mins from St Marks square.
Has to be seen to be believed.
Just epic!

Partner

10/10

Exceptional

27 Aug 2025

yeonwoon

Excellent hotel for a family holiday with kids in Venice

Leisure Family

10/10

Exceptional

14 Aug 2025

Lindsay

Amazing Hotel

Elena at the front desk was just fantastic
Grazie

Leisure Partner

10/10

Exceptional

28 Jul 2025

Nauman

The best

10/10

Exceptional

21 Jul 2025

toniann

Amazing resort and location. very easy to get back and forth to Venice and it is about 5 minute shuttle away plus you get a full resort to enjoy. with kids this really helps give them a place to relax and burn off some energy in between sightseeing.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Ehab

I enjoyed my stay there

Leisure Family

10/10

Exceptional

28 May 2025

Edward

Perfect location

Leisure Family

10/10

Exceptional

21 May 2025

James

Oasis of Calm with easy access to mainland Venice

I love this place, staff are amazing, facilities great, my oasis of calm when visiting Venice which can be hectic at times. Everything about the hotel and grounds is superbly maintained.

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Joanne

It was a beautiful property. The rooms were large with high ceilings and a beautiful granite bathroom. The property itself was beautiful with lush foliage, pool and views of Venice. The staff are the nicest people.

Leisure Family

10/10

Exceptional

16 Sep 2024

Nicholas

Lovely

Business_and_leisure Family

10/10

Exceptional

16 Sep 2024

Nicholas

Great

Business_and_leisure Family

10/10

Exceptional

04 Sep 2024

Ashish

Best property in venice

Leisure Family

10/10

Exceptional

07 Aug 2024

Samuel

👍

10/10

Exceptional

06 Aug 2024

Gharzai

It’s a great location to come back to after you have spent the day touring Venice. The hotel is on an its own island with great amenities and away from the hustle and bustle of the crowds, the hotel is 15 mins via water taxi provided by the hotel. It’s a great place for families.

Leisure Family

10/10

Exceptional

16 May 2024

ANDREW

Wonderful private island with the level of service that you have probably only read about before.

Leisure Family

10/10

Exceptional

08 Oct 2023

Stephanie

best way to experience Venice

Leisure Partner

10/10

Exceptional

05 Oct 2023

Douglas

Truly one of the most beautiful places I have ever been to

Partner

10/10

Exceptional

04 Oct 2023

Campbell

We stayed at the hotel for three nights this week and had a truly wonderful and relaxing time. The hotel is absolutely beautiful and the the staff were excellent as was the overall level of service. We are planning to go back next year and stay there longer .

Leisure Partner

8/10

Excellent

02 Oct 2023

Dean

Great stay

Great location away from the hustle of the main city, excellent service but the breakfast team were under resourced so difficult to find anyone to just order a coffee etc. all other service was excellent

Partner

10/10

Exceptional

30 Sep 2023

Jan

Fairy Tale Palace

The hotel is beautiful and best described as old world luxury! High ceilings with crystal chandeliers, wide hallways, a grand staircase all located on a private island. The grounds are tranquil with lots of greenery and artwork! The views are gorgeous. The room was very comfortable with a large bathroom. The complimentary boat shuttle to San Marco dock is a great feature. The staff is excellent, catering to your every need. Our visit was wonderful and we would love to return!

Partner

10/10

Exceptional

25 Sep 2023

nicola

The building ans saff were 1st class

Business Family

10/10

Exceptional

22 Sep 2023

elyse

Beautiful historic property away from hustle and bustle of Venice shuttle service offered to Piazza San Marco). Room was lovely and large and Service we experienced was impeccable.

Leisure Friends

10/10

Exceptional

12 Sep 2023

miguel

Is a Magic experience!

Leisure Partner

8/10

Excellent

12 Aug 2023

Verified traveler

Beautiful

Beautiful hotel for a summer stay in Venice - a haven from the heat and crowds - loved the pool as there were plenty of sunloungers and you could find a quiet spot on the lawns if there were noisy children swimming.
Service at the pool restaurant was quite slow and food over-priced but good quality.
Breakfast buffet was fabulous and nice to sit outside in the courtyard if desired. Drinks service could be better but staff nice and friendly.
Complimentary shuttle boat to Venice runs every 40 minutes starting at 9am - would be better starting earlier and running at least every 30 mins as long wait if you just miss it!

Friends_and_family Family

10/10

Exceptional

19 Jul 2023

Thomas

Unique situation in Venice

Leisure Family

10/10

Exceptional

22 Jun 2023

Marena

My favorite place I stayed in Italy. Secluded away from the madness of Venice. Amazing food at the hotel and the service was the best we got in Italy. The rooms were also quite big and the hotel itself was huge and lux.

Leisure Partner

2/10

Poor

03 Jun 2023

Francesco

Zero dry cleaning services available. Terrible taxi pick up and drop off services after midnight.

Business_and_leisure Self

10/10

Exceptional

29 May 2023

Chris

glorious luxury

10/10

Exceptional

24 May 2023

christopher

Bell of St Clemente

What a beautiful hotel with an outstanding setting. All staff were friendly helpful and efficient. Breakfast first class plenty of choice. Ate at restaurant on our wedding anniversary and not disappointed food was delicious and service dry good.

Partner

10/10

Exceptional

01 Apr 2023

Ashley

This is luxury, service and pure enjoyment like no other. The property, room and all the staff were just amazing.

The palace itself with its numerous buildings( church) and wide corridors and displays were exquisit along with the amazing food at the restaurant and breakfast....along with all the other amenities too.

Never stayed at such a unique and luxurios place such as the Kempinski, San Clemente.

Leisure Partner

8/10

Excellent

05 Oct 2022

Katy

Amazing hotel and staff are great….Only problem is I didn’t get much sleep as the room was too hot with no air-con. This is turned off from 30th Sept onto heating system. I had to open window and now I am covered in mosquito bites.

Leisure Partner

10/10

Exceptional

13 Sep 2022

Jill

Excellent property with amazing views of the city and water. A short water shuttle to the grand canal on any one of the property’s own boats. Linens are outstanding and you will want for nothing. Enjoy fresh pastries with outstanding breakfast (complimentary) and mimosas each morning. Several dining options and in house bars. Irene in the main bar was delightful, knowledgeable, and excellent! Our concierge was extremely helpful and attentive. This was my second visit to paradise and I will definitely be back!!

Leisure Family

10/10

Exceptional

04 Sep 2022

Mark John

Amazing hotel, always clean in all areas. Staff couldn’t do more for you and always friendly and professional. My husband lost his credit card and within a few hours the staff had located it in the laundry! Breakfast was amongst the best I’ve had in a hotel, you could even choose prosecco if you wish!
The water shuttle over to main Venice was always prompt, we loved our stay here.

Leisure

10/10

Exceptional

12 Aug 2022

rosa

Very private historic location. Far from the noise and crowded streets of Venice. Great pool and garden areas. Friendly staff and great concierge service.

Leisure Family

10/10

Exceptional

25 Jul 2022

Gerardus

Wonderful!!

Business Partner

10/10

Exceptional

18 Jun 2022

Susan

Lovely views. Not crowded like the town. Great food

Leisure Partner

4/10

Poor

02 May 2022

Ingrida

The location is amazing. The rest if really not great.
Staff - seems like they are very understaffed (reception always had a long line, at breakfast it took ages to get someone's attention to get coffee and when we did - we got a wrong order twice..); Cleanliness - our room had a layer of dust and insects lying around - they cleaned once we looked shocked looking at that but c'on its a 5 star hotel. We ordered wine - it came 2d later. Air con was not working and it took them 1d to bring us a fan. Telephone in the room wasn't working either. Breakfast was really basic - nothing like it looked couple of years ago.

Leisure Partner

2/10

Poor

30 Apr 2022

Nathalia

Don’t recommend this

Do not waste your money at this place. Lack of staff, hours to serve a simple lunch, no AC!! 4 restaurant but only one working, with less than 5 options on the menu. I couldn’t believe it is a Kempinski brand. It cost a fortune for them not to have plenty staff to work for.

Partner

6/10

Pleasant

19 Apr 2022

PAUL

11th to 17th April 2022 Review

Hotel was very under staffed and consequently the service was poor. The staff that were working were very helpful but completely over worked. The pool bar closed at 4pm, just when you need a drink after a long day sight seeing. Pool bar didn't serve food or cocktails. The hotel had no room service. The hotel is beautiful but had we known the hotel was so under staffed and with limited facilities we would have stayed in another hotel.

Partner

10/10

Exceptional

30 Oct 2021

darrell

Very nice and clean hotel and staff . Amenities were limited due to cooler weather conditions bad timing on our part.

Leisure Family

4/10

Poor

22 Oct 2021

Jeremy

Not Even Close to 5-Star Experience

Pros:
Beautiful location
Friendly staff

Cons:
Room was 1 hour late - forgot our name several times during the 1 hour wait.

Dinner took 1 hour for meal to arrive and still charged 18 euro for 2 small diet Cokes.

Room listed as lagoon view - was obstructed view and considered an “upgrade”

No response to address complaints

Partner

10/10

Exceptional

19 Oct 2021

victoria

weekend away

Great location, really enjoyed the fact that the hotel had a complimentary shuttle boat over to St Marks Square.
what a lovely weekend away.

Partner

10/10

Exceptional

09 Oct 2021

Roma

We loved everything. The service, the food, the room….. it was amazing. It was pricey but well worth it

Leisure Partner

10/10

Exceptional

06 Oct 2019

Verified traveler

the whole stay was perfection. Staff were wonderful. An oasis of calm

Leisure Family

10/10

Exceptional

27 Sep 2019

Drew

Beautiful hotel on it's own private island. Staff was great, easy to get in and out of san marco with theirnfree shuttle service.

Leisure Self

8/10

Excellent

24 Sep 2019

Verified traveler

Loved everything in this beautiful hotel except it would have been nice to have an English speaking channel other than Al Jazeera

Leisure Family

10/10

Exceptional

07 Aug 2019

Verified traveler

An oasis of calm from which you can access Venice easily and as often as you wish. Elegant, upmarket but not intimidating. Expensive but deals to be had and worth every penny.

Leisure Partner

10/10

Exceptional

02 Aug 2019

Verified traveler

The staff was very help full and patient with us on our limited Italian. Would stay again

Leisure

10/10

Exceptional

30 Jul 2019

Verified traveler

Excellent staff. Lovely grounds. Delicious breakfast.

Leisure Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

Great location and building, excellent service, generally 5 stars without being stuffy or pretentious.

Leisure Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

This was an awesome resort to stay at for our anniversary! The property and rooms were elegant and the setting very romantic! Unfortunately, our luggage was lost on our way to Venice, but the concierge staff bent over backwards during our entire stay to try to help us locate it! Thank you!!

Leisure Partner

10/10

Exceptional

29 Jul 2019

Jan

We loved the San Clemente and would absolutely stay here again. The rooms were spacious, the grounds beautiful, and the service excellent throughout, beginning with check-in. I would add that the air conditioning works exceptionally well, something to consider with the increasingly warmer summers.

If I could change anything, it would be to lower the prices on both alcoholic and non-alcoholic drinks (especially water and Aperol spritz) -- they are always high at hotels, which I understand from a margin perspective and incorporate into planning, but I think veers close to customer gouging in some instances since most of the people ordering are hotel guests and it's not as if one can walk outside and find another option.

Family

8/10

Excellent

18 Jul 2019

Bill

Great place, staff need a little extra training.

Great place, staff need a little extra training.
Senior staff on the ball.
Restaurants excellent.

Family

10/10

Exceptional

16 Jul 2019

Verified traveler

San Clemente is like a little oasis of calm and beauty!

Leisure Family

10/10

Exceptional

12 Jun 2019

Verified traveler

The property was everything anyone could wish for. The setting is perfect

Leisure Family

10/10

Exceptional

03 Jun 2019

Alicia

Stunning location, staff were almost all excellent. The views and facilities are all amazing.

The breakfast buffet was extensive, but not great selections for Americans; i.e. really runny (wet) scrambled eggs. Also, the items were not timely replenished. They had an area with some Chinese Food selections, which were great, but they were almost always completely out of those items. One morning, they were out of the Chinese food by 8:45 and it was never restocked for approximately 1 hour.

The hotel was preparing for a wedding at the time of our departure, which made our last day a bit hectic and not relaxing.

The shuttle service is great, but does not leave early enough for some tours.

Despite these comments, our overall stay was excellent!

Family

10/10

Exceptional

13 May 2019

Neeta

Great location,beautiful hotel.

We had a fantastic stay at the hotel. Wonderful place. Great service and very good breakfast. The room was spacious and well appointed. Natalia at reception was fantastic at check in and check out. Will definitely return.

Family

10/10

Exceptional

03 May 2019

It was Grand , beautiful and luxurious
The staff were wonderful. I loved this hotel!

Leisure Partner

10/10

Exceptional

30 Apr 2019

Verified traveler

Everything from the moment we arrived was perfect. The staff was extremely helpful and polite. Would highly recommend this hotel to anyone. We look forward to our next trip to this location.

8/10

Excellent

25 Apr 2019

Verified traveler

The boat shuttle service was reliable. I took water taxi from hotel to airport which was very convenient.
The hallways have retained the peaceful monastic atmosphere. The reception & concierge were very helpful. Unfortunately the staff in the breakfast room require further training- how to be polite & not insolent to paying clients.
Nevertheless the uniqueness is most appealing.

Business_and_leisure Self

10/10

Exceptional

24 Apr 2019

Carla

Oasis off Venice

I highly recommend staying out of the madness of Venice on this lovely private island. The grounds are exceptional and while the hotel could use a room facelift, we thoroughly enjoyed our time. Amazing value for the price.

Family

10/10

Exceptional

22 Apr 2019

Verified traveler

The staff were incredibly polite all around the hotel , always saying hello.

The service at breakfast was poor unfortunately. There didn’t seem to be enough staff so the requests fir tea and cofffee etc took a long time.
The actual food selection was good.

Leisure Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

The hotel is glorious. Perfectly located on its own island about a 10 minute free hotel boat ride from St Marks Square. Hotel is an ex monastery and has been fantastically renovated and converted to a hotel. It has big rooms, plenty of space, nice grounds, a great swimming pool, attentive staff, great bar and good food (not cheap though!). A small gym and spa area. It was just absolutely perfect to spend a day sightseeing in Venice and then be able to escape the hustle and bustle to go back to the hotel and chill. Highly recommended and we had a wonderful stay there.

Leisure Partner

10/10

Exceptional

16 Apr 2019

Michael

Tranquility

Great Hotel away from the hustle and bustle of Venice.

Partner

10/10

Exceptional

01 Apr 2019

Verified traveler

Everything was wonderful. Nothing to improve on!!
Special commendation to Antonio the concierge who once again made our visit memorable. He is part of the reason we return to San Clemente.😁😁😁

Leisure Partner

10/10

Exceptional

01 Apr 2019

Verified traveler

Hubby and I are already planning our trip back. Absolutely love the property. Venice is very busy to begin with, so being able to get away from the mayhem, enjoy a sunset and drinks on a quiet retreat was perfect.

They’re shuttle runs every 30 minutes which is great, however its pricey getting to the island when you arrive and leave. To head to the airport was $145 Euros and taxis wanted $90 Euros from the train station - more than NYC lol.

Only wish I didn’t look up the history of the island, I had a little difficulty falling asleep night 1 thanks to my husband ha.

Leisure Partner

10/10

Exceptional

15 Nov 2018

Kevin

The hotel is situated on its on island and the staff was as friendly as ever nothing is too much trouble I would fully recommend the hotel and the fact you stay out of the main centre means you can relax. There is also a complimentary boat that takes you back and forward from the hotel to mainland Venice. This is my second stay here and yet again did not disappoint I will no doubt be back to stay in the future.

10/10

Exceptional

04 Nov 2018

Paul

An expensive luxury

Lovely hotel. Went after the floods - St Marks Square heaving so lovely to get on the SAN Clemente boat and leave it all behind. Very quiet. With that comes the logistics of making sure you are on schedule for the boat as the water taxis from the hotel, to go anywhere, are very expensive - €65+ one way. The food and drink are very good but very expensive. Minimum £50 for a bottle of wine whereas £25 the going rate in town. Burgers €28!! But if you can deal with the price the unique nature of the hotel is special. Rooms nice, breakfast great, views spectacular. Sat in the sun nd watched the boats go by. Special place.

Partner

10/10

Exceptional

27 Oct 2018

Mohamed

Such a unique hotel. Very nice gardens and landscape.
It’s a grand hotel and it is make you want to leave the hotel.
Amazing views over looking Venice.

10/10

Exceptional

27 Oct 2018

Mina

Location and the property are great, I had a pre-arrival issue but the recovery and the compensation i had was fabulous.
Alicia from guest relations was lovely

10/10

Exceptional

23 Oct 2018

Josh

A really beautiful location, sadly we didn't get to try out the restaurant or breakfast but everything else was perfect. Cannot fault it.

8/10

Excellent

16 Oct 2018

patrick

Bring your own iron

Beautiful isolation - Service not terrible

Friends

6/10

Pleasant

30 Sep 2018

Sarah

Service disappointing for 5 star hotel

Lovely hotel setting on nice private island. Disappointing lack of service though when we had to initially complain that our room didn’t have all the facilities it was supposed to have - given we had paid for a very expensive suite we thought it was fair enough to expect everything stated to be in the room!
We had to repeatedly request refill coffee every single day as they never replaced them in the room and despite calling reception, concierge and then giving up and going to the front desk 2 - 4 times each day to continually ask as they kept ‘forgetting’ it felt a bit ridiculous! For a 5 star hotel with these prices we felt this was disappointing that they couldn’t fulfil a small request like this that other hotels do automatically, daily, without even having to ask once. Really frustrating.

On a positive note the kids club was great with wonderful friendly staff and my daughter truly loved spending time with them. She was sad to have to say goodbye when we left!

10/10

Exceptional

28 Sep 2018

Verified traveler

Superbly located hotel

Lovely hotel, ideally located away from the centre but easily accessible using the complimentary water taxi. A couple of issues were dealt with by Sharma, the customer services manager, in the best customer service response of any hotel I have stayed in. It made such a huge difference between feeling dissatisfied and feeling really cared for.

10/10

Exceptional

13 Sep 2018

Alan

An amazing experience fit for royalty

Amazing experience for for Royalty.

Partner

10/10

Exceptional

04 Sep 2018

Beautiful Hotel Away from Hustle/Bustle of Venice

We had a wonderful stay in this beautiful hotel in a peaceful location on it's very own island just minutes away from Venice. Everything about this hotel was magnificent; from the interior decor, the grounds, the delicious breakfast, the facilities and the friendly staff.

10/10

Exceptional

24 Aug 2018

Bryan

Island Paradise

The hotel and the grounds are amazing. The pool area very good with lots of shade with a restaurant for light lunch. The bed was comfortable with high thread count sheets. In the evening their is jazz drinks and tapas served at the one bar . We had dinner one evening . The food was good and we enjoyed the relaxing evening , but it is nouvelle food with small helpings and the helpings are very small and the service was very slow . We did not have breakfast with our room rate and at 48 Euros we didn’t try it , although we had room service and the omelettes were very good . The boat service runs to St Marc’s square every 20 mins and it is really nice getting back to the whiteness of the hotel . It is a very good hotel and would definately recommend it

Partner

10/10

Exceptional

22 Aug 2018

Verified traveler

Beautiful island away from the crowds of Venice

Exceptional service, the staff were incredibly helpful and friendly. Amazing setting with beautiful grounds away from the hustle and bustle of Venice with regular shuttle boat to and from San Clemente.

Partner

4/10

Poor

22 Aug 2018

ICS

The property is beautiful but the service is terrible and very inconsistent. The boat service to Venice was charming but it can be crowded and the boats the lack of air conditioning in the cabins makes it A trip from hell. Not going back to this property.

10/10

Exceptional

20 Aug 2018

Antonietta

Best hotel in the Venice area if you want to treat yourself to something luxurious. This truly is a 5 star!!!

10/10

Exceptional

18 Aug 2018

Nadine

Loved this hotel and everything else about it. The people that work there were so nice and professional.

10/10

Exceptional

12 Aug 2018

Patricia

A wonderful hotel to return to after spending the day in Venice. We loved the pool and the gardens. Having a church on the property was special. Valentina was especially helpful at the reception desk. I would recommend San Clemente Palace to any one traveling to Venice.

10/10

Exceptional

12 Aug 2018

Mahreen

Excellent service especially from Antonia at Conceirge Desk

Family

10/10

Exceptional

10 Aug 2018

Zeynab

Beautiful hotel

I would recommend this hotel as this is a very beautiful clean and outstanding hotel. We travelled with our three-year-old child and stayed in the hotel for four days. This hotel is located in an island close to Venice in a very quiet and calm environment compared to Venice which is a very busy city. The hotel staff are really kind :-) helpful and efficient. the hotel has a pool and next to it there is a restaurant.there are in total two main restaurant and a bar we dined in both restaurants and also in the bar however it's a bit pricey compared to the quality of the food. Overall I would rate this hotel as outstanding and if I were to travel to Venice I would go to this hotel again also there is a shuttle boat from hotel to Venice which is free of charge every half an hour also the hotel does a complimentary visit to glass factory

10/10

Exceptional

09 Aug 2018

An amazing property and the staff was amazing also! Only issue mosquitos

10/10

Exceptional

02 Aug 2018

Michael

Food and service were spectacular. Nice to have a break from the crowds but only a 15 minute boat ride to San Marco.

8/10

Excellent

23 Jul 2018

Christian

Spectacular hotel, with a few caveats

Spectacular hotel, luxurious, grand, tranquil, on its own island. The rooms, staff, and comfort were as expected. No issues there. One frustration we overheard from other guests (speaking in there own languages on the water taxi into town) was the exorbitant costs of breakfast and other meals. Even among the well-healed customers of this leading hotel, 50 Euros per person for a simple buffet breakfast struck many as pushing island-based monopolistic pricing power a bit too far. Dinner is equally steep for a good, but not exquisite, experience. All in all, a lovely place and we would come back, but not for the food.

10/10

Exceptional

20 Jul 2018

Verified traveler

Fabulous hotel and location

Hotel and service was outstanding. Complementary boat every 20 minutes to and from the island, free mini bar (first consumption), free bottled water daily, big air conditioned rooms, outstanding views and lovely cocktails.

10/10

Exceptional

20 Jul 2018

Great place and wonderful staff!

8/10

Excellent

14 Jul 2018

Robert

An amazing location in need of some attention.

The Palace is an amazing setting. Arriving by boat is a great experience and its so nice to be away from the craziness of Venice. We did find the place in a bit of disrepair though. Our room was fine but the mini fridge was broken and the shower did not drain. The bed was great and the room was large. For the price, I felt like it was not a great value overall.

Partner

10/10

Exceptional

10 Jul 2018

R.Fournier

A unique property! It is a true oasis in Venice. San Clemente is a beautiful private island with amazing landscape and amazing views of Venice. Please take the breakfast option with your package, you will not regret to eat there and then go spend your days learning about Venice, Murano, Burano and other great islands that form the region.
Avoid dinner at the hotel. The hotel is still pushing small over priced french influenced cuisine that are not good for the region. Why not a more family portion authentic Italian cuisine to go with such a beautiful place? I would have stayed and spend more money at the property in the evening with a different cuisine. Food for thought!

10/10

Exceptional

08 Jul 2018

Verified traveler

Excellent hotel and beautiful grounds and delicious food.

8/10

Excellent

04 Jul 2018

AvidTraveller

Historical magnificent Hotel set on private island

The Hotel's history goes back to the 10th century, recently renovated, with its own Church, 2 Restaurants, 3 Bars, Spa, large Pool area and the Hotel itself is stunning.
The hotel/facilities/grounds are superbly kept and spotlessly clean. Front desk and concierge are welcoming, highly efficient and helpful, as are the folks managing and piloting the complimentary boats of age old leather and wood elegance that are on a regular schedule to/from Venice Piazza San Marco. Being away from the maddening (tourist) crowd in Venice but with easy access was absolutely ideal.

The Hotel would do well to have random 'spot checks' that provide regular feedback as the below issues are easily rectified if they noticed them:
Front desk, concierge and boatman speedy, efficient, friendly and helpful - possible they 'personify' ALL staff
Restaurant located Poolside - unpredictable food quality
Slow Pool-side service with some of the call-out systems not functioning
No access to just 'coffee' or 'coffee and croissant' in an informal setting from 07:00 - 09:00 outside of room service or sitting in the restaurant (i.e. 'kiosk' setting)
Mini Bar does not include any snacks or wine
Business Area in the Hotel is beautiful but not so functional in terms of gloomy lighting, lobby music difficult to make calls, no spare power sockets, improper desk seating, no access to complimentary water/coffee/soft drinks or fruit