Ca' Messner 5 Leoni

Italy , Venice (and vicinity)
VENICE, Dorsoduro 234
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20 reviews shown

4/10

Poor

07 Nov 2025

Cedric

The first room I got was basically worst than a hostel in 3rd country. Smell of toilet, sockets falling apart, door that could be open just by a simple push, window at street level without any security, wifi not working, all bathroom and toilet appliances falling apart.
After long protest I was given a room in main building. Old, dusty, bed linen with insects... shower without hot water for 5 days in a row, poor wifi stability... the only good thing in that hotel was the location.

Business

2/10

Poor

07 Sep 2025

Rohullah

I recently stayed at hotel Ca' Messner 5 Leoni and unfortunately, my experience was far from satisfactory. First and foremost, the WiFi was not working during my entire stay, which made it difficult to stay connected and plan my activities.

Additionally, I encountered a broken toilet in my room, which was both inconvenient and unpleasant. The cleanliness of the place left much to be desired; the rooms were dirty, and the carpets had stains that made the overall atmosphere feel unwelcoming.

Given these issues, I would not recommend Hotel Messner unless significant improvements are made. It’s essential for a hotel to provide basic amenities and a clean environment for guests, and this establishment fell short in those areas.

Leisure Friends

6/10

Pleasant

01 Sep 2025

Alexander

AC is terrible! Had to turn on a fan I carried with. Finding the hotel is a bit confusing they have 4-5 properties all same name and the one that's hidden is the one with staff so you around looking for where to go for a bit before finding it. Also room smelled a bit like cigarettes... Otherwise location was great and view from room was great

Leisure Partner

4/10

Poor

28 Jun 2025

Katharine

An overly warm welcome.

The location of the hotel was wonderful and in cooler weather I would give a better review. The air conditioning did not work and for 4 of us in one room we suffered. Over 2 days we asked for something to be sorted but it fell in deaf ears.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Terrence

Beautiful property on the canal. Three large windows that can be opened to let in the breeze. Very quiet, picturesque area. Walking distance from all major sites. Very welcoming staff walked us to the room and showed us around.

Leisure Family

10/10

Exceptional

09 Sep 2024

Rachael

Staff were lovely

Leisure Family

4/10

Poor

21 Aug 2024

Paula

No good air conditioning

Family

2/10

Poor

18 Aug 2024

WILBER

Lo peor no hay AC no agua caliente para pagar 168 x noche

4/10

Poor

09 Aug 2024

Philip

Don't Expect Much

The room was so small and they packed in 3 twin beds AND a Futon. No room at all. The shower handle attachment was broken and it leaked into the bedroom area. They said if you eat at their restaurant, they give you a 40% discount. But then they add-on top of it a 30% gratuity charge. No ice and cold drinks are barely cold. Cool is more of what they were. But for the price, I got what I paid for.

Friends_and_family Family

6/10

Pleasant

30 May 2024

Bridget

Property is old like most in Venice but hadn’t been updated at all. Shower was super small and didn’t drain.

Leisure Family

10/10

Exceptional

26 May 2024

Stephen

Great location for visiting Venice. 10 minutes walk to the water taxis, either on the Grand Canal (and then a 5 minute boat ride to the Piazza San Marco) or in the other direction to the Venetian Lagoon.
Restaurants and bars close by and a 20 minute walk gets you into the tourist centre of the city.

The Hotel was clean and tidy, the food good and the staff friendly and helpful.

Would definitely use again.

Leisure Partner

2/10

Poor

20 May 2024

Frank

Alert!! Alert!! Do NOT book here…..this place is not as it shows in the pictures…if we can show you the pictures we have you would never book here….its brutal!!! Stains in the carpets and walls, gummy sticky stuff on walls, ac didn’t work, stain on sheets, wifi didn’t work, mold in shower, broken windows….shower doors…ruined our second year anniversary!!

Do not look at Expedia reviews, go to google and check reviews. This place was recently named something else….and they changed the name….and possibly have more than one name for the place….we have stayed in some lower budget places which were fine but this is another level. Thankfully with a fight, they refunded our second night but only in the afternoon.

Terrible experience!!

Leisure Partner

4/10

Poor

22 Feb 2026

HUI EN

I had a very disappointing stay here. First, the room had no heating. While the staff were helpful and provided extra blankets, it was still freezing and difficult to sleep. To make matters worse, there was no heater in the bathroom either.

The hot water is also unreliable. We had hot water earlier in the day, but by 10:00 PM, there was no hot water at all, making it impossible to shower in the cold.

The bathroom design is a major issue: there is no shower curtain, and while there is a drain inside the shower area, there is no floor drain for the rest of the bathroom. This caused the entire floor to flood after use with no way for the water to drain away.

Overall, the hotel is badly maintained. The carpets are faded and worn, and the equipment feels very old. While the staff were kind, the lack of basic amenities like heat and hot water makes this hotel hard to recommend.

Friends_and_family Family

2/10

Poor

22 Feb 2026

Jonatan

Me siento estafado. El hotel olia muy mal, habitacion sucia, muchisimo frio no funcionaba el aire caliente. Wifi dijeron que habia pero no habia. El agua caliente costaba que saliese, la puerta de la habitación no cerraba bien se veia desde fuera. Lamparas rotas cortinas rotas, suciedad en los rincones... horrible experiencia encima caro.

Partner

10/10

Exceptional

16 Dec 2025

拓

清潔だし泊まる分には何も問題ない
よかったです

Leisure Self

8/10

Excellent

24 Oct 2025

Maria Salka Johanna

Hotel was old and it showed but if you are only looking for a place to sleep and shower it's perfect.
Duper friendly staff.

Friends_and_family Friends

4/10

Poor

11 Jul 2025

Simona

Vecchio alcune cose rotte aria condizionata al Max senza comando
Única nota positiva la posizione

Friends_and_family Family

2/10

Poor

02 Jul 2025

Jonas

At arrival about 15 o clock in the afternoon of 30th of june, the temperature in the room was very warm, about 35 celsius degrees. Same as outside. Your staff-member in the reception told us that the AC had worked the day before, and would soon have cooled the room down.
It was set on 16 celsius degrees at arrival.
We left the room for a few hours and came back at 8 pm and the room was even warmer, and the staff in the reception came up to our room to check the Ac, and said that he did his best on making it work.

We had to leave the room all evening because of the heat in the room. At 11 pm we asked
a third time in the reception for help to cool the room down, the temperature was at 38 degrees celsius (yes we had a thermometer to measure). The answer we got from the staff in the reception was that we have to come back in the morning of 1th of July at 8 am for change of room.

The night that we had to spend in the room was horrible with minimal of sleep for the whole family. We had the wet towels with cold water and use as covers. No one can sleep in almost 40 degrees celsius. The temperature was lower in the corridor, how is that possible?

The morning after, as of today, 1th of july, we went down to the reception, for change of room, as we were promised by staff the day before. The answer we got was that it was fully booked, and that the solution was that a technician would be contacted within 60 minutes, and that the Ac would work, but is was totally broken!!

Friends_and_family Family

8/10

Excellent

30 Mar 2025

Anthony

Hôtel bien place. Serveur brun très sympathique et a l'écoute. En revanche taxe de séjour non conforme à ce qui était prévu a la réservation. De plus 3 taxes pour le repas alors que nous n'avons pris que 2 repas. Qui devait être remboursé le lendemain mais nous n' avons mangé ailleurs. Dommage.

Leisure Family_with_children

4/10

Poor

10 Jun 2024

John

Bad air due to dirty carpet. Booked garden view, but unfortunately got a view of a wall. Mice or rats making noises under the window all night, creepy. Shower only suitable for XS people, also in poor condition. Unfortunately no recommendation.

Partner