Name: Ca' Messner 5 Leoni
Address: Dorsoduro 234, Venice, 30123, IT

4/10

Poor

29 Jul 2026

Jon

Room wasnt as expected, for a so called \"deluxe room\" as well as being away from the property. The bathrooms were quite neglected and the rooms had some mold. The majority of staff were fairly helpful and kind but the cleaner seemed very angry and seemed to direct this onto guests.

Overall, the hotel was away from the hustle and bustle, This was really nice. Yet, it was fairly accessible too. The small restaurant was quite picturesque although we didnt eat there.

2/10

Poor

15 Jul 2026

Ryan

Save your money. I have never been in a worst kept place before. They obviously have not vacuumed since the building was built in the 1600’s, there was literally dirty bandaids hanging on the ac unit. They promised we could use the ac, but no, it was mandatorily set by them. The WiFi was non existent. The guy at the desk, when I brought up issues, instantly turned to rude and said “write to this email for refund then” I have since wrote to them, and another employee even said to do the same thing, and they will not respond nor refund. I would not recommend this place at all. Especially for the money. Disgusting, terrible service, and a major waste of money.
Please do yourselves a favor and do not stay here.

Partner

2/10

Poor

03 Jul 2026

Russell

Not worth it

Partner

4/10

Poor

28 Jun 2026

Xin

There was no air conditioning in the room. The landlord knew perfectly well that the air conditioner was broken, but pretended to offer to turn it on for us. I would have felt more at ease if he had just told us directly instead of lying. That night, the temperature reached 90 degrees Fahrenheit (about 32 degrees Celsius), and I tried opening the window for ventilation, but there were a lot of mosquitoes, and the landlord said they didn't have any mosquito repellent.

Friends

6/10

Pleasant

11 Apr 2026

Nancy

Pretty basic, shower didn’t heat up and power cut off through the night. I couldn’t change my air con/heating as there was no remote to allow me to do this and the buttons didn’t work. Shuttle is apparently €140 but wouldn’t know because no one got back to me about it. You’re just as easy walking (25 mins) from the bus station to the hotel.

Self

4/10

Poor

07 Nov 2025

Cedric

The first room I got was basically worst than a hostel in 3rd country. Smell of toilet, sockets falling apart, door that could be open just by a simple push, window at street level without any security, wifi not working, all bathroom and toilet appliances falling apart.
After long protest I was given a room in main building. Old, dusty, bed linen with insects... shower without hot water for 5 days in a row, poor wifi stability... the only good thing in that hotel was the location.

Business

2/10

Poor

07 Sep 2025

Rohullah

I recently stayed at hotel Ca' Messner 5 Leoni and unfortunately, my experience was far from satisfactory. First and foremost, the WiFi was not working during my entire stay, which made it difficult to stay connected and plan my activities.

Additionally, I encountered a broken toilet in my room, which was both inconvenient and unpleasant. The cleanliness of the place left much to be desired; the rooms were dirty, and the carpets had stains that made the overall atmosphere feel unwelcoming.

Given these issues, I would not recommend Hotel Messner unless significant improvements are made. It’s essential for a hotel to provide basic amenities and a clean environment for guests, and this establishment fell short in those areas.

Leisure Friends

6/10

Pleasant

01 Sep 2025

Alexander

AC is terrible! Had to turn on a fan I carried with. Finding the hotel is a bit confusing they have 4-5 properties all same name and the one that's hidden is the one with staff so you around looking for where to go for a bit before finding it. Also room smelled a bit like cigarettes... Otherwise location was great and view from room was great

Leisure Partner

4/10

Poor

28 Jun 2025

Katharine

An overly warm welcome.

The location of the hotel was wonderful and in cooler weather I would give a better review. The air conditioning did not work and for 4 of us in one room we suffered. Over 2 days we asked for something to be sorted but it fell in deaf ears.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Terrence

Beautiful property on the canal. Three large windows that can be opened to let in the breeze. Very quiet, picturesque area. Walking distance from all major sites. Very welcoming staff walked us to the room and showed us around.

Leisure Family

10/10

Exceptional

09 Sep 2024

Rachael

Staff were lovely

Leisure Family

4/10

Poor

21 Aug 2024

Paula

No good air conditioning

Family

2/10

Poor

18 Aug 2024

WILBER

Lo peor no hay AC no agua caliente para pagar 168 x noche

4/10

Poor

09 Aug 2024

Philip

Don't Expect Much

The room was so small and they packed in 3 twin beds AND a Futon. No room at all. The shower handle attachment was broken and it leaked into the bedroom area. They said if you eat at their restaurant, they give you a 40% discount. But then they add-on top of it a 30% gratuity charge. No ice and cold drinks are barely cold. Cool is more of what they were. But for the price, I got what I paid for.

Friends_and_family Family

6/10

Pleasant

30 May 2024

Bridget

Property is old like most in Venice but hadn’t been updated at all. Shower was super small and didn’t drain.

Leisure Family

10/10

Exceptional

26 May 2024

Stephen

Great location for visiting Venice. 10 minutes walk to the water taxis, either on the Grand Canal (and then a 5 minute boat ride to the Piazza San Marco) or in the other direction to the Venetian Lagoon.
Restaurants and bars close by and a 20 minute walk gets you into the tourist centre of the city.

The Hotel was clean and tidy, the food good and the staff friendly and helpful.

Would definitely use again.

Leisure Partner

2/10

Poor

20 May 2024

Frank

Alert!! Alert!! Do NOT book here…..this place is not as it shows in the pictures…if we can show you the pictures we have you would never book here….its brutal!!! Stains in the carpets and walls, gummy sticky stuff on walls, ac didn’t work, stain on sheets, wifi didn’t work, mold in shower, broken windows….shower doors…ruined our second year anniversary!!

Do not look at Expedia reviews, go to google and check reviews. This place was recently named something else….and they changed the name….and possibly have more than one name for the place….we have stayed in some lower budget places which were fine but this is another level. Thankfully with a fight, they refunded our second night but only in the afternoon.

Terrible experience!!

Leisure Partner

2/10

Poor

26 Jul 2026

MARTIAL

I ordereda deluxe room but I was given a single room right next to the entrance of the building. Every socket on the wall were falling. In front of the room was a nasty pile of equipment.

6/10

Pleasant

05 Apr 2026

Luz

Instalaciones eléctricas deficientes

4/10

Poor

24 Mar 2026

roselaine

Hotel mal cuidado, chuveiro não esquenta, cama ruim. Experiência ruim, não voltaria e não recomendo.

Partner