Name: Holiday Inn Lille Ouest Englos
Address: Impasse Bertha, Englos, 59320, FR

8/10

Excellent

18 Jul 2026

Carole

In a quiet location with plenty of parking spaces.

Partner

10/10

Exceptional

05 Nov 2025

Peter

A lovely room thanks with comfortable pillows too!

Partner

6/10

Pleasant

07 Oct 2025

brian

No English speaking staff at reception.
Filthy carpet in room.
No restaurant available, and no easy option close by.
Would not book again.

Self

10/10

Exceptional

27 Aug 2025

Carilus

A fantastic location to explore Lille.

Leisure Family

8/10

Excellent

16 Aug 2025

Peter

Convenient, clean and comfortable

We have stayed here on numerous occasions and it's always clean and comfortable. The staff are helpful and courteous. We did not have breakfast this time.
Parking is plentiful and they close the hotel gates at night for extra security.
The hotel is convenient for the nearby shopping centre (about a 15-minute walk).

8/10

Excellent

30 May 2025

Zara

The hotel looks a little tired outside, but it was clean inside, great room, lovely staff and a good location to stop off for returning to the ferry port at Dunkirk. Breakfast was also great.

Friends_and_family Family

8/10

Excellent

27 May 2025

Yolande

Pros:
IMO the location is ideal for those who have a car - free parking. It is within 15 minutes to Lille and under an hour to places like Dunkerque Calais, Brugge, Lens and many more great towns. There is also an grocery store + mall 5 minutes away

Direct access to highway.

The beds are comfortable, bathrooms are clean and there is a mini fridge.

The staff are always great - willing to help - very positive experience

Cons - carpeting is dated and some areas had stains. Building generally looks worn down. Breakfast is mediocre.

Leisure Partner

10/10

Exceptional

11 May 2025

michael

Sorry, but breakfast was average. We will not dine there again. Mediocre choice of hot food.

10/10

Exceptional

04 May 2025

David

This was a pleasant stay! The property is quiet and quite large. The breakfast was good too. There are a bunch of yard games and activities available and a pool and mini gym. The staff was very nice!

Leisure Family_with_children

8/10

Excellent

19 Mar 2025

Daniel

Looks shabby but inside no faults. Staff helpful. Clean and tidy. Road connections great for getting to different places.

Leisure Friends

10/10

Exceptional

01 Feb 2025

Jennifer

Convenient for the motorway. Clean and comfortable. The hotel restaurant is not open at weekends but there are other restaurants nearby

10/10

Exceptional

09 Oct 2024

Peter D

Five nights for day trips in the area

Partner

8/10

Excellent

01 Oct 2024

Graham

Generally OK but it is used for coaches.

The general room condition was OK but the carpet seemed rather stained and off-putting. The outside of the building looked very tired and in need of a lick of paint. The bathroom was clean and the bed was comfortable.

Business

8/10

Excellent

09 Sep 2024

Andrew

Lovely hotel but exterior could do with a paint!!

Partner

6/10

Pleasant

15 Aug 2024

Kong Kuen Leo

The bad part of this hotel is the bathroom and toilet are very dirty. The hotel needs a bit of renovation for sure. Overall was ok for just a night.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2024

Akuei

Great hotel with the awesome staff!!

Leisure Friends

10/10

Exceptional

31 Jul 2024

Karl

Fantastic area, local to all shopping areas, Great selection for breakfast and staff absolutely brilliant especially when my mother-in-law fell ill and was very aggerated, thank you.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2024

Toumany

The area is quiet and clean.
However the hotel should have a van to ease the stay of customers who are not driving.

Leisure Family

4/10

Poor

16 Jul 2024

Shira

The common in this hotel were old, tired, and worn. It was a bit of a let down walking through the hallways as the rugs were stained and buckled. The room itself was clean but average it terms of looks. The hotel staff was friendly and helpful and the breakfast was decent.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Erica

Great spot

10/10

Exceptional

17 May 2024

Julie

It’s like coming home

A warm welcome , a good meal , a relaxing bath , a comfortable bed and a quiet location, what more can you ask for. have stayed at this hotel many times in the past, and have always been made very welcome . It’s not the most chic hotel in the world, but definitely has the important features sorted. The restaurant menu is simple but good and reasonably priced. The breakfast is good value and varied.
The staff are lovely, helpful and friendly and a credit to the hotel.
A special mention must be given to Gregory on reception in the evening, who went above and beyond .
stay in many places in Europe and this is one of my absolute favourites, it’s not top end , but it’s not pretentious either, it’s friendly and comfortable and I an always able to relax when I stay here

Business

6/10

Pleasant

22 Apr 2024

David

Hopeless establishment

We chose this hotel as it purports to offer parking, a restaurant and laundry facilities amongst other things.
So, we checked in and asked if we needed to book a table for dinner only to be told “We don’t do meals at the weekend!! But there are places a short drive away.”
Right!!! I’m happy to drink and drive!! NOT!!
So ok. Where is the laundry?? And the reply was “ we don’t have laundry facilities, but we can offer a laundry service at an exorbitant price during the week - but not at weekends”
Holiday Inn?? More like Holiday completely ruined.

Partner

10/10

Exceptional

11 Oct 2023

Joseph

Hotel was perfect for our trip to Lille for the rugby

Leisure Family

10/10

Exceptional

25 Sep 2023

Katherine A

Great base to stay

A great base to stay. A luck of paint outside and a restaurant open at weekends and it would be perfect

Partner

10/10

Exceptional

24 Sep 2023

Abhaya

Staff were friendly, hotel was clean and tidy.

Leisure

8/10

Excellent

27 Aug 2023

Diana

The building needs a renovation. Obviously overdue. The bathrooms we had had been renewed. Once repairs have been done- very old carpet removed etc. this hotel will get a knew lease of life. The swimming pool is a real bonus.

Family_with_children

8/10

Excellent

18 Aug 2023

Kong Kuen Leo

Overall it was ok! The room was not so clean I think due to the age of the hotel needs a bit of freshening up. Anyway ok just for a night!

Leisure Family_with_children

10/10

Exceptional

10 Jun 2023

Yolande

This is great location. for outside of Lille if you have a car. Free parking and 10 minutes to the Lille Centre. It is a bit dated but very clean and the staff are wonderful

Leisure Partner

4/10

Poor

08 Apr 2023

Kieran

Mixed feelings. Muddy car park. Rundown exterior with peeling paint. Reception and bar recently maintained. Threadbare carpet with holes in the room and peeling paint on doors. Friendly staff. Comfortable beds, terrible sofa bed.

Disappointing for the price. Would not recommend for more than one night.

Business_and_leisure Family_with_children

10/10

Exceptional

17 Aug 2022

Peter

Don't Judge a Book by its Cover

Beautiful hotel!
Used it as a quick overnight stay en-route to Germany.
From the photos, the hotel looked like an average/boring Holiday Inn but the inside was such a pleasant surprise!
Rooms were immaculate, cool and well furnished - water was most welcome.
The outdoor pool was a blessing on such a hot day and cocktails by the pool in the evening was so civilised after the mayhem that was the Eurotunnel.
Staff were very friendly and were happy to help us try out our French.
Would definitely use again if in the area

Friends_and_family Friends

6/10

Pleasant

01 Aug 2022

Yolande

Overall property and room was very clean

Air conditioning was spotty. Continually had to ask them to reset something at the front desk. Drain in shower was blocked. I normally wouldn’t say anything but I had to Rémi de them 3 times

Leisure Family

8/10

Excellent

23 Apr 2022

Peter

Still clean and very convenient but tired looking!

Have used HI Englos a lot in the past and it is still clean and convenient, with easy access to the motorway. The hotel is getting a bit tired looking now and needs a refurb. When we arrived the wifi was very slow - apparently there was a fault, which was fixed by 9.30pm on the night we stayed.

Partner

8/10

Excellent

12 Apr 2022

Verified traveler

Stayed here many times, this time.no different, nice welcome, comfortable quick room friendly helpful staff , will be back again and again

Business

10/10

Exceptional

12 Dec 2021

Sandeep

Amazing food and staff services

Business

10/10

Exceptional

16 Jul 2021

Verified traveler

Very relaxing stay after a very long drive , accommodated my room requirements, the staff were helpful and friendly, room was quiet and comfortable , good easy parking for a larger vehicle will definitely stay again

Business

6/10

Pleasant

22 Jun 2021

Bogdan

Look older

The hotel looks older, and the cleaning is not the best. You have to pay attention when you book with dinner included, in this period the restaurant is closed during the weekend, so you have to eat cold food. Internet connection is slow. The only good thing is the big yard.

Business

10/10

Exceptional

03 Jan 2020

Verified traveler

good

Clean,convenient location, friendly staff

Partner

6/10

Pleasant

16 Dec 2019

Roy

It was very disappointing that the trademill in the gym is out of order for more than 3 months (this was my second stay here - last time in October)

Business

10/10

Exceptional

16 Aug 2019

Verified traveler

Great location as we just needed a place to stop and sleep. Beds were lovely and hard, which is how I like a bed to be.

Leisure Family

6/10

Pleasant

23 Apr 2019

SPS

The hotel is easy to access with large grounds and plenty of parking however ever over the hot Easter weekend the a/c was not on in the bedrooms (apparently the system was still on heating?) Staff did provide a fan when we asked why the a/c wasn’t working but we had a couple of uncomfortably sticky nights

Leisure Family

8/10

Excellent

19 Feb 2019

Michael

Nice hotel

Amazing location and the 24hr reception really helps. Breakfast is also good. Great for families and others. Space in the room to move for 2 children and also 2 adults.

Family

4/10

Poor

22 Jan 2019

Evelina

Poor value for money.

The room was out dated, in poor decorating condition, cold and the bathroom still with the previous resident hairs and dried soap on tiles.
Kindly the staff upgraded the room so they moved us in a newer and clean room. Still quite cold. Corridor of the hotel with stained carpet and distinct smell of sewage.

i was surprised by the presence of a mature lady wearing very short shorts and looking professionally busy with a client.

But I think that the level of cleanliness and decor of hotel in France is generally quite bad. In my opinion and experience: I will avoid it in the future.

8/10

Excellent

26 Nov 2018

s

very good in all aspect. one thing we noticed was that there is a large prison nearby?
not sure, but looks like it

Business_and_leisure Family

8/10

Excellent

15 Nov 2018

Verified traveler

Clean and calm
No slippers and no amenities in the room

Business_and_leisure Family

4/10

Poor

29 Oct 2018

Ravi

It was not worth staying in this hotel, it was not clean, when i checked in, the receptionist was not friendly, and it look like we were not welcome there, it was dirty rooms

8/10

Excellent

22 Sep 2018

Ryan

Nice hotel, lots of local amenities and less than 10mins drive to Lille.

10/10

Exceptional

03 Sep 2018

Verified traveler

Perfect Hotel to get to Calais ferry terminal

Perfect hotel for an easy trip to Calais ferry terminal. Hotel is old but the facilities, room and hotel were clean and staff were very helpful.

Breakfast was lovely and kids ate for free.

Family room meant sleeping on a sofa bed which was not as comfortable as the main bed.

There is also a good shopping centre near by.

Would happily recommend staying in hotel.

10/10

Exceptional

24 Aug 2018

Peter

Overnight stay close to Lille.

It is excellent for travellers. We took a late night crossing (Folkestone ->Calais), so arrived around 1am, but all went well. Comfy beds, excellent blinds and delicious and aboundand breakfast.

Family

10/10

Exceptional

16 Aug 2018

Robert J

Convenient and clean

Situated right by good access routes.
Handy for Lille and Belgium.
Quiet outside of town.
Clean, comfortable and friendly.
Clean warm outside pool.
Good mini gym that’s quiet.
Nice breakfast - just missing a toaster!

8/10

Excellent

06 Aug 2018

Susan

France 2018

Just a one night stay but very happy with staff friendliness and the excellent large room we had. Lovely tasty breakfast in the morning. We would recommend this hotel.

Partner

10/10

Exceptional

04 Aug 2018

Kevin

A nice base for Lille and area

Doesn't look much from the outside but it's much better on the inside. Rooms are big and comfortable and there is a nice pool and garden for children to let off steam if traveling. The breakfast is good but the evening menu is a bit limited and bland which is a shame as there's not much alternative nearby. The reception staff were very friendly and it was very clean. Good value.

4/10

Poor

17 May 2018

Stuart

Very disappointed this time

I have stayed here maybe a dozen or so times in the past and it's always been very good. The service is still very good, the food in the restaurant is ok if a bit overpriced but the rooms have always been good. This time we were given a room right at the very end of the hotel on the ground floor. We booked and paid for a twin but they gave us a family room which meant that one of got the sofa bed. Apparently there were no other twins available as they were full. The room badly needs modernising and the bathroom facilities were pretty grim. There was even an unpleasant smell just to round things off.
If you stay here you really want one of the modernised rooms which are 10/10 instead of 3/10.

Friends

10/10

Exceptional

02 Mar 2018

Verified traveler

Nice

Nice comfortable hotel. Food very good. Would stay again.

10/10

Exceptional

21 Feb 2018

Verified traveler

Nice hotel!

10/10

Exceptional

29 Jan 2018

christinmark

ChristineMark

This is a very comfortable hotel really nice room and grounds easy parking

8/10

Excellent

22 Jan 2018

Verified traveler

Hotel close to shopping centre

The outside of the hotel from afar didn't look promising but once we got inside it was modern and very clean. The restaurant food was good but service was slow at dinner and we had to remind the staff of a drink order and ask for sauces for our meal! We did have a large party and the kids (10 of them!) were served quickly so they were little annoyances.
Overall a good experience and there's a massive shopping centre 5 mins away!

8/10

Excellent

29 Nov 2017

Verified traveler

Well located to shopping centre

The room was average but noisy right next to the staircase. We didn't have breakfast because it was too expensive. Well located for shopping and easy access to Lille by car.

Partner

10/10

Exceptional

09 Oct 2017

Kirstyn

Very pleased with this hotel, would stay again

Great hotel out of the way, we needed secure parking and it was perfect. Room service food & breakfast very tasty. Would thoroughly recommend

Partner

10/10

Exceptional

10 Sep 2017

Michael

Nice room and good breakfast.
Good value for money.
Convenient location off the motorway.

Family

8/10

Excellent

04 Sep 2017

luma

Swimming pool was great and fab location

We had agreat stay on owe way to Calais. The staff were friendly and helpful
Swimming pool was bonus
Thanks

10/10

Exceptional

05 Aug 2017

MRS M G

Excellent hotel

Ideal for a stop over on the way back to Eurotunnel or to visit the battlefields. Very quiet hotel with swimming pool. Staff very friendly & helpful. Food very reasonably priced & very tasty. Cannot fault it.

Partner

8/10

Excellent

06 Jun 2017

Rebecca

Ok for short stay

Used as base for long weekend - very hot weather meant that air conditioning was needed, however not working on 1st night which meant we got v little sleep- fixed on the 2nd night. They did also open their pool earlier than the stated 15th June which was very welcome indeed. Inside much less shabby than outside and staff very helpful and friendly.

Family

8/10

Excellent

05 Jun 2017

Franz

Ideal Lille and area stay.

Excellent hotel in a perfect location for Lille and the war battlefields without getting involved with city traffic and parking problems. Despite the nearness of the A25 motorway, the hotel is quiet at night. Room was adequate in size and well furnished. Breakfast was good but a tad expensive at £ 12 but the evening restaurant is poor and also expensive. My meal was some very dry chicken, dry red cabbage and tasteless potatoes. I think it was all pre-cooked and warmed up again. The dessert also had no taste, although the description made my mouth water. I would use this hotel again, but not eat main meals there.

8/10

Excellent

04 May 2017

linda

Nice hotel

The front desk staff were very friendly and ours speak English. The were very accommodating

8/10

Excellent

29 Aug 2016

James

Good hotel for the miney

Clean, quiet room with air conditioning! Nice pool and close to a large shopping centre. I would definitely use again.

8/10

Excellent

26 Aug 2016

jacqui

a pleasant surprise

After reading a few negative reviews about the hotel we were a little apprehensive as to what we were going to find. The hotel is just off the motorway great for traveling guests, not sure if it's in a good location for guest that want to stay more than one night. The grounds are well cared for and pleasant with a number of trees and plenty of free parking, a bonus as many hotels don't have free parking or any at all. The communal parts of the hotel are well decorated with plenty of quiet areas to sit and relax. We stayed in a double room which was clean and comfortable, it was at the front of the hotel yet it was very quiet. Some of the rooms at the back of the hotel look onto the pool area. There was plenty of cars in the car park but only a few guests having evening meals. We had an evening meal on our one night stay it was expensive but ok we will look for another place to eat in the evening on our next stay. The waiter’s service in the evening was very poor and non-attentive as there was only two other people eating in the restaurant we would expect a better waiting service. There was a good choice for breakfast, unfortunately the basket for the buns was empty and didn't get topped up, only as small niggle. The receptionists on both arrival and departure were very pleasant making us feel welcome, the receptionist on our departure also enquired/ if our stay was to our satisfaction. Over all a very pleasant stay in a great location not far from the ports and tunnel.

Partner

4/10

Poor

17 Aug 2016

Denise

The rating if the hotel is severely wrong.

The place is trash

Family

10/10

Exceptional

07 Aug 2016

Richard

Great hotel

Nice and friendly concierge on the front desk. Check in was very easy and stress free even when we arrived quite late in the evening. Breakfast was continental and very well presented making the morning that bit more enjoyable before travelling home.

Family

10/10

Exceptional

04 Aug 2016

Hugo

Comfortable rooms

Quiet, peaceful and comfortable room. Friendly staffs and very good breakfast buffet.

Partner

10/10

Exceptional

19 Jul 2016

Verified traveler

Good and clean hotel

Room was very clean and quiet.
We would definitely stay there again.
The only thing we were not entirely happy with was that it was a very long way from the reception/car park to our room and we had suitcases and two children (one of them a baby. There should be a separate entrance half way through the hotel for people who stay in the rooms at the back.
Also a car is needed as there is not much in the area around.
Otherwise very good stay.

Family

10/10

Exceptional

11 Jul 2016

Marcin

Family comfort.

We did enjoy the stay. The breakfast was excellent, because my children are picky eaters and they were given a lot of food options to choose from.We wil definitely stay again.
Thank you.

Family

6/10

Pleasant

28 Jun 2016

Verified traveler

Good for 1 night stay

Overnight stay for European 2016 football

Family

8/10

Excellent

18 Jun 2016

Kevin

Wales vs England Euro 2016

Good stay

Family

10/10

Exceptional

30 May 2016

John

After 6 nights under canvas..

This Hotel was a pleasure to stay in after having 6 nights under canvas. The staff were friendly and helpful, the evening meal we had was excellent and breakfast was plentiful. Highly recommend.

Partner

8/10

Excellent

04 May 2016

Kamel

Good and Peacefull Hotel

Comfortable stay, clean Room, Good Customer Service.

Family

10/10

Exceptional

17 Apr 2016

Rajnikant

Nice hotel, enjoyed stay

Good friendly staff, they changed my non flexible booking two times without any charge.
Free car parking and WiFi.
Also allowed to check in us at 11:30 am which is about 2:30 hours before schedule time.

8/10

Excellent

07 Jan 2016

Edwin

Great hotel and good value.

We arrived very late at the hotel but they had our booking and were very friendly to all of us. There was free parking and free wi-fi which was reliable. Room was fine, with a safe and powerful, hot shower. Beds were comfortable and the sofa bed was made up ready for our son to use as we had requested. There was a Xbox 360 for kids to play in the lobby. Also there was an outdoor pool and gym but we did not have time to use the facilities so cannot comment on those and the pool was shut for the winter period but seemed ok if a tad small. Breakfast was included in the price and included a small hot selection. A bit far out from the main town centre but if you have a car not an issue. Shopping centre was just a stone's throw from the hotel. Considering the price and facilities overall good value for money.

Family

8/10

Excellent

25 Dec 2015

George

Good hotel

Very good hotel, breakfast super with lots of choice.
room a good standard & clean, a little hot for me &
air con not cold enough settings

Family

10/10

Exceptional

01 Dec 2015

Russell

Lovely hotel and staff - recommend!!

My family and I stayed at the hotel on the 27th and 28th November 2015 as part of a wider party of 14. The hotel staff could not have been more accomodating to our large group, nothing was too much trouble. We stayed here as we were going into Lille for the christmas fayre and it proved to be the perfect location. The facilities were great, even and had an xbox to keep the kids entertained. Would definitely return.

10/10

Exceptional

17 Nov 2015

Verified traveler

excellent hotel

Very good quality hotel, recently refurbished, room very comfy with excellent modern amenities. Breakfast good selection. Staff very friendly and good level of English spoken. Gated facility at night with24 hr reception. Nice little bar area if you get bored of your room. Will definitely stay again. very impressed.

8/10

Excellent

01 Nov 2015

Verified traveler

We stayed here for a night coming from Paris and the hotel was easy to find but it looked dated from outside. But rooms were good size and clean. Breakfast had quite a few options which we really enjoyed. Staff very friendly. Very close Lille which is very beautiful. Just think that it needs a bit of an update in terms of room decor. All in all a pleasant stay.

Family

10/10

Exceptional

28 Oct 2015

Shih Kuan

Great place for a short stay

Comfortable bed and convenient surrounding

Family

8/10

Excellent

26 Oct 2015

John

Nicely presented and very convenient

Very brief stopover en route to Charleroi from the UK. Arrived at 430am but the night porter was expecting me. Nice breakfast too.

8/10

Excellent

14 Oct 2015

Elizabeth

Rest stop.

This is our third stay at this hotel. We use it as a waypoint on our drives to Southern France so don't know much about the area. This was the first time we've eaten in the restaurant and were disappointed.

Partner

6/10

Pleasant

01 Sep 2015

Angela

where's the wifi

great for stop off on long journey, however wifi if rooms not very good..... non existant really had to sit in reception or bar for the kids to be able to play on devices, not ideal if you want them in bed at a reasonable time.
food excellent as always in france.

Family

10/10

Exceptional

24 Aug 2015

Verified traveler

Nice clean hotel

A lovely hotel with all basics for a few nights stay . I would definatly recommend this hotel to family and friends . It's very close to the centre commercial and a few minutes drive to lille .

10/10

Exceptional

19 Aug 2015

shirley

Clean, comfortable hotel

we did not expected lots, as it is only one night stay before taking ferry.
the size of room is good. it is clean and comfortable. the hotel has a mini gym, my 14 year sold son love it.

10/10

Exceptional

19 Aug 2015

David

Good hotel

Returned to the hotel on the way home from Switzerland to be given a room with no air con or wi fi but after complaining got an up grade to refurbished room which was very nice.

Partner

8/10

Excellent

17 Aug 2015

John

Conveniently located just off major route

The hotel at first sight gives a slightly institutional appearance - a long low building with a high fence surrounding the grounds - but once inside the interiors were pleasant enough. The Holiday Inn is very conveniently located just off the main route to Lille, which is about a further 15 minutes down the road. Plenty of parking, always a plus with me, and a small outdoor pool which was fine for children and adults to splash around in between thunderstorms. The rooms were comfortable with free Wifi throughout the hotel, and the restaurant provided adequate (though not stunning) reasonably priced food. A good choice for an overnight stop from the channel ports to the south.

10/10

Exceptional

16 Aug 2015

Peter

Great hotel for a family stay

We stayed for 3 nights with our 2 kids (ages 11 & 13) arriving directly from Dunkirk and the ferry, located next to the motorway, it is (should be) easy to find, though I did miss the junction!
On the opposite side of the motorway (only 5mins away) is a massive shopping centre with supermarkets restaurants and other stores like toys r us and decathlon.
It was a perfect start to our 14 day adventure across France, Belgium and Holland.
This hotel is only 30-40 mins from Ypres and because of this we used it as a base to explore the various battlefields and memorials.
Our room was air-conditioned (this worked perfectly during our stay), had a small fridge, queen bed and sofa bed, TV with some English channels (sky news, CNN), separate toilet and shower (handy when you have kids.
The grounds are extensive with a small play park for young kids, a table tennis table, volleyball net and an open air pool which was brilliant; the kids (and I) spent hours in it when we weren't out exploring.
The food in general and the buffet breakfast (continental, as you'd expect) in particular was varied, filling, tasty and enormous value for money!
Staff were friendly and all spoke either perfect or sufficient English to overcome my poor level of french.
This hotel is fab, I can't recommend it enough, we will be back next time we are in this area, which I suppose says it all.

Family

8/10

Excellent

15 Aug 2015

Pankit

Very close to amenities

Excellent location, outscurs from the city centre.. Good place for the relaxation. Quite few English speaking staff.

Family

10/10

Exceptional

14 Aug 2015

David

Good hotel

Lovely hotel for a rest after a long journey. Very quiet area but not in the town

Partner

10/10

Exceptional

06 Aug 2015

Mark

Good choice for vacation stop-over

Great stay; I enjoyed the pool and noticed other recreation facilities. An island of relaxation near to the road network. This hotel seems ideal for families on their way to / from holidays but we enjoyed it as a couple too. Breakfast was A+.

Partner

8/10

Excellent

06 Aug 2015

Verified traveler

Great. We used it as a stopover. Some further out bits of the hotel are a wee bit worn,, but other than that, it's great.

Family

10/10

Exceptional

02 Aug 2015

andrew

great hotel, very clean rooms

second time iv'e used this hotel.ideal hotel for us at the start or end of our holiday. good food and friendly staff

Partner

10/10

Exceptional

02 Aug 2015

Brian

Staff excellent,polite and very helpful.Rooms modern and very clean and breakfast very nice and plentyful.

Family

8/10

Excellent

28 Jul 2015

mandy

Arrived at the hotel but our room was not serviced before we got there. We has lovely room. The swimming room was great. Close to restaurant supermarket and shops near a retail park. Just over the bridge of the supermarket. Flunch restaurant was good and very very cheap

Family

8/10

Excellent

23 Jul 2015

Verified traveler

Good value, clean, ideal for family

Family

10/10

Exceptional

01 Jul 2015

Christine

englos

stayed here when it was a novotel- good facilities inc pool-our room was over the entrance and was noisy from a couple of coach parties in late/out early [no aircon +hot night = window open!!] overall was as good as last time [+ cheaper !!! ]

Partner

6/10

Pleasant

19 Jun 2015

Malcolm

This hotel could be so cool....

We've stayed here many times and we might stay again. However, this review would be better if they would sort out their air conditioning system. Every time we have stayed there we experience the fact that there is no control over the room temperature, and I am now very dissatisfied with that.

There is a nice, modern heating controller on the wall which is capable of either increasing or decreasing the temperature. Each room has the necessary equipment installed, however the hotel overrides this by seeming to control the rooms centrally. So, as has happened before, the last time we were there I woke up in the middle of the night due to the heat, with no ability to lower ther rooms temperature.

I complained to reception in the morning, but all they did was to look on their control screen and confirm that it was working properly!! The hotel needs to understand that this method is not satisfactory. Each room needs to be able to control their own temperature. Until they allow each room to do that I will continue to give a poor review......

Partner