Name: Sydney Central Hotel Managed By The Ascott Limited
Address: 169-179 Thomas Street Haymarket, Sydney, 2000, AU

10/10

Exceptional

30 Jul 2026

Richard

Great location, close to transport, walking distance to circular key, and plenty of food options, breakfast was really good and the staff amazing. The bed was super comfy

10/10

Exceptional

29 Jul 2026

Michael

Fantastic hotel! Everything perfect...not much else to say except do your self a favour and stay here!

8/10

Excellent

27 Jul 2026

Lee

Good staff , friendly and helpful.

8/10

Excellent

27 Jul 2026

Janet

Staff are very helpful and approachable in front desk especially Dennis.

10/10

Exceptional

20 Jul 2026

Rachael

Clean .. very helpful staff, close to shopping centres that were pointed out to us by staff. Breakfast was amazing .. very clean eating area, good variety of breakfast items. Loved it!

10/10

Exceptional

20 Jul 2026

Adam

Friendly, helpful, welcoming staff. Clean facilities. Close to popular areas.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Brad

The hotel was located in a very good location, which was in close walking proximity to Sydney Chinatown, Haymarket, Market City, Sydney Central Train Station. There was a wide variety of food options around the hotel and the food served in the hotel was not too bad. I had no problems finding parking spots and even managed to charge my electric vehicle with the wall chargers available (I believe only one of them was in working condition). Overnight parking costs AUD45.00/night, which allowed multiple entry/exit. Hence, plan your commute ahead i.e. if you don't need to enter/exit the car park during your stay, I would recommend paying for parking with Wilson parking directly, where they charge AUD36.00/night for overnight parking (but caters to only ONE entry and ONE exit). The staff were generally hospitable and friendly with the exception of one personnel at the bar who made me feel that I done her wrong when she took my order. Furthermore, she charged me the wrong amount for wine I ordered during the Wine promo period. Other than that, my stay was very pleasant and I'd recommend the hotel as an accommodation option in Sydney. The hotel breakfast provided was delicious with a good range of options.

Family_with_children

8/10

Excellent

18 Jul 2026

Aditya

The room was large and comfortable. The location is good and walking distance to Central station. The hotel appears to have been part of a bigger chain earlier and does need renovation.

Self

10/10

Exceptional

16 Jul 2026

Samantha

Room was clean and staff were lovely. My 2nd time staying and truely continued to love it.

Friends

10/10

Exceptional

12 Jul 2026

Tshering

The room was spotless and staffs were helpful and friendly

Family_with_children

4/10

Poor

11 Jul 2026

Simon

Mould in the bathroom. A bathroom tap that flopped closed so felt like it was broken, shower taps that dripped all night (the bathroom door did block the sound luckily) a bath / shower that was so narrow it was unsafe. A shower head reminiscent of a 2 star place. 2 out of 3 lifts out of action and a broken carpark lift. Room ac with buttons so worn you can’t see to change it. Each little thing easily overlooked and not enough to complain about but the cumulative effect left me underwhelmed. I only stayed a night. If I’d stayed longer I’d be more upset. Common areas were nice and staff very helpful. Having them leave their stations to get things like parking cards though isn’t great but not the staffs fault. Popcorn in the foyer was a nice touch.

Partner

10/10

Exceptional

08 Jul 2026

Fely

Good hotel and rooms are spacious, not that new but the breakfast is goof and the staffs are great

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Debra

Hotel is very pleasant and nice, the wait time was long to speak to the staff. I would recommend the hotel is centrally located. Very nice stay.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Steve

Great location near many restaurants, rooms are great and well designed with enough room to work. Staff are friendly and helpful, breakfast is yummy and car parking next door. I generally have desert in the room, recommend the cheese platter.

Self

10/10

Exceptional

24 Jun 2026

Daojuan

The front desk staff were extremely patient, friendly, and attentive. The room was clean, tidy, comfortable, and cozy, with several USB ports for easy charging of phones and iPads. It was a really satisfactory stay, and I plan to come back again!

Partner

8/10

Excellent

21 Jun 2026

Tali

Awesome location, lovely staff, however very noisy rooms and desperately in need of an update...

Family_with_children

8/10

Excellent

17 Jun 2026

Amy

Great price and location. Walking distance. Hallway carpets a little dirty and rooms a little outdated but considering we were hardly in the hotel does the job for showering & sleeping! Good quality for the price.

Friends

10/10

Exceptional

15 Jun 2026

Colin

Well located to Central Railway and the Light Rail. Also close to Chinatown. Well appointed, very comfortable beds and good sized rooms.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

John

The location was perfect for exploring Sydney. Staff were friendly and helpful. We had one meal at the hotel, which was good.

Family_with_children

10/10

Exceptional

11 Jun 2026

Hsun-Yu

Great location, decent room size, bathroom area is bit smaller but staffs are friendly. Overall is great experience

Partner

10/10

Exceptional

10 Jun 2026

Colin

Need to top up the coffee, milk and sugar. Otherwise very good. Close to Central railway and light rail. Also close to shops and restaurants of Chinatown.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Lainey

Amazing and patient staff

Friends

8/10

Excellent

08 Jun 2026

Sibylle

Great location close to Central station, Haymarket, Chinatown and Darling Harbour. Good facilities, good staff. Room was clean, nicely furnished. Would stay again.

Friends_and_family Friends

8/10

Excellent

07 Jun 2026

Elena

Excellent location , next to market city and capitol theatre if u have couple of days in Sydney !! Great restaurant downstairs as well !!

Family_with_children

8/10

Excellent

03 Jun 2026

SiawK

I believed this is a advertised as 4 stars hotel, but finding no toothbrush, toothpaste, slipper, etc in the room, is a bit disappointed.

Breakfast also, stay for 5 nights, every morning almost identical breakfast. crazy, never has this in any where else. although it is good and nicely prepared breakfast, but everyday the same meal... hmm.

Family

10/10

Exceptional

31 May 2026

Silvia

Excelente localização e café da manhã com muitas opções para gostos e culturas diversos.

Friends_and_family Friends

8/10

Excellent

30 May 2026

Dean

Renovations on floor , would be nice to know be careful when step out of lift early checkin requires signup to membership.
Cocktails took a while to be made and special price was not honored at register scanned $20 when advertised $18 special

Partner

10/10

Exceptional

28 May 2026

Moises

We had an excellent stay at Sydney Central Hotel managed by Ascott Limited. The staff was superb and very accommodating. Thank you thank you very much! The location was wonderful! Close to the supermarket, chinatown and approx 15 mins from Sydney airport. Enjoyed the amenities - very beautiful pool. Washed our clothes in the laundry - very satisfied. Love the buffet breakfast plenty to choose from. Our rooms were clean dining, and lobby. We will definitely come back when we visit Sydney! I highly recommend to everybody! 5+ stars!

Family

10/10

Exceptional

28 May 2026

Jodi

This was a great location - very convenient to get to good restaurants at Chinatown, and also to the Capitol Theatre, which is why we were visiting Sydney. The room was lovely and modern - very clean and in great condition. And parking was so easy and affordable with Wilson Parking right next store. We prepaid online for parking before we got there which gave great peace of mind.

Partner

10/10

Exceptional

27 May 2026

Caitlin

Perfect location near Market City and Capitol theatre. Carpark next door. Woolworths metro across the road.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Rebecca

Clean, comfortable, great location, friendly staff, fantastic breakfast!

Family_with_children

10/10

Exceptional

26 May 2026

Lina

My family and my Pastor's family really enjoyed themselves. Not only pleased with the hotel by with the surrounding area as well. Nothing was a missed during their visit from the time they checked in and when they checked out. The staff are great and the food is delicious. Thank you so much for the hospitality and great service. If we make another trip back to Sydney, we will book again with this Hotel. Again, Thank you

Business Family_with_children

10/10

Exceptional

24 May 2026

Adam

The staff were very friendly, breakfast buffet was great, easily accessible from Grand Central

Friends

10/10

Exceptional

21 May 2026

Helarisi

.

Partner

10/10

Exceptional

21 May 2026

Naomi

Quiet location in a side street, slept well. Had dinner in the restaurant and the food was very good.

Partner

10/10

Exceptional

17 May 2026

Ravi

Yes it was excellent

8/10

Excellent

16 May 2026

Helarisi

.

10/10

Exceptional

16 May 2026

James

An old school but lovely hotel

Partner

10/10

Exceptional

13 May 2026

Ann

Great variety food choices at breakfast.. we had the parking included too and the parking station next door was easy to access and linked to the foyer by a side entrance with a ramp to easily facilitate luggage. Our room was lovely and beds comfortable.. we will definitely return as the area around the hotel is great

Partner

10/10

Exceptional

11 May 2026

Makoto

All round it was fantastic hotel. Location was great, close to Central station. Clean and fresh rooms, friendly well mannered staff, great breakfast, and I just felt it was great value for money. I'm very happy with my stay, and I'd stay there again. It was very comfortable.

Self

10/10

Exceptional

10 May 2026

Craig

Great place to stay when visiting Sydney.
Location and facilities were all that we needed.

Partner

8/10

Excellent

05 May 2026

Stephen

Other than the fact that room 1718 is right next to the lift and its noisy all night, the room was fine, clean and comfortable bed. Not sure why the buffet breakfast is cheaper when you book compared to walk-in but it's a little pricey either way. The $50 food voucher is not valid for a booked breakfast, reason unknown. Great location for Chinatown and food everywhere, walk to Darling Harbour, casino's and central station.

Partner

2/10

Poor

05 May 2026

Keith

During our stay, my wife gained several bites. By the end of the stay, there were at least 20 over all parts of her body. I also had about 10 bites.
After we left, we discovered that these were from bed bugs.

Partner

10/10

Exceptional

02 May 2026

Tania

Spotless room, comfortable beds, excellent buffet breakfast. Couldn't fault our stay at all. Thank you

Friends

8/10

Excellent

02 May 2026

Yiming

Room is very spacious, and the king mattress is very comfortable, not like other hotels use 2 single mattress made a big one. The room is near the pedestrian road which is quite at night. The only is the toilet seat cover doesn't have damping, even the adjacent room or the upper level drop the seat cover it will make a huge bang which woke me up at night.

Self

10/10

Exceptional

01 May 2026

Naresh

awesome breakfast. the best service

Family_with_children

8/10

Excellent

27 Apr 2026

Kaitlyn

Room was spacious. Location is convenient and the staff were lovely. But the elevators were a hassle. The staff one and possibly one vistor one was out of order which lead to long waits especially when staff had cleaning trolleys in the guest elevator.

Partner

10/10

Exceptional

27 Apr 2026

stephen

Good location

Friends

10/10

Exceptional

27 Apr 2026

Luke

Breakfast was good

Friends_and_family Family

4/10

Poor

26 Apr 2026

Cathie

Misleading pics online. Pool a let down.. spa? That was not a spa..Tiny corner in germy pool I did not want to swim in. Room smelt terrible, like old cigarettes so bad, and this was the Top floor executive suit they tried to upgrade me to.. that looked over construction site. Yucky balcony! Staff were kind enough to move me to another room. Would not stay again. 😞

Self

8/10

Excellent

25 Apr 2026

Kristin

Great location

Family_with_children

10/10

Exceptional

24 Apr 2026

Elizabeth

Very resourceful

8/10

Excellent

22 Apr 2026

Kathleen

Clean room , restaurant in hotel. Pool

Self

4/10

Poor

21 Apr 2026

Jason

Staff care, customer service and attentiveness with checkin/reception staff was poor. Our room initially had no working tv and we were told could we wait until the morninf for a fix (on a 1 night stay).It wasn't until we raised concern that we believe the lovely Night Manager himself came to address the issue. We had to remind the reception staff of our \"Gold VIP\" loyalty bonus associated with our booking ($50 food & beveridge credit) other wise we would have forfeited it, there was no information provided about the validation of our parking (even though we booked a package that included breakfast & parking. This is the second time the last 2 issues have occurred. We were also very disappointed that we were told that the bar/cafe would be open until 10pm yet, at 9.35/9.40pm the coffee machine had been switched off, we could not order a cocktail off the menu and were told we could only have a drink \"off shelf\", bottled beer or soft drink. Breakfast was lovely and serving hours were good, we ordered poached eggs and fried eggs and despite the sitting being very sparsly occupied, it took them 20 mins to deliver and when I followed up I was met with a sturn reply. This just left a bitter taste on what was otherwise a pleasant stay. Customer service definitely needs work with some staff- reception and some service staff. Not a reflection of all. Polish Lady was lovely and Night Manager was very helpful.

Partner

10/10

Exceptional

18 Apr 2026

Michelle

Bathtub was a little narrow standing up in it showering

Self

8/10

Excellent

17 Apr 2026

Doan T

The staffs are fantastic and useful, especially the female receptionist name: Vaishnavi. I would love rating her skill 9/10.

Family_with_children

10/10

Exceptional

15 Apr 2026

Ayesha

The location is perfect. Rooms are in great condition. Staff at reception is very friendly. Vaniela and Maxim at reception are wonderful. Breakfast options were limited, almost same menu everyday. Overall, it was a great stay. Will definitely come back😊

Family_with_children

10/10

Exceptional

14 Apr 2026

Christine

Staff was amazing and very accommodating. Only issue was the elevators closed to quickly. Breakfast was great with good variety.

10/10

Exceptional

14 Apr 2026

Savannah

Great bed

10/10

Exceptional

13 Apr 2026

Megumi

Clean room, great breakfast and kind staff

Family

10/10

Exceptional

12 Apr 2026

John

The breakfast was great, we loved it.
Room was clean and location was fantastic to explore sydney, central station was 5-10 mins walk. Plenty of cafes, restaurants nearby. Quiet because it is tucked away at the end of Thomas Street, also a dead end street.
This was our second stay and would very much stay there again in the future.

Partner

10/10

Exceptional

11 Apr 2026

Mirza

Everything went well

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

James

Lovely staff

10/10

Exceptional

07 Apr 2026

Janette

Central location

Family_with_children

10/10

Exceptional

07 Apr 2026

Janine

Great hotel with friendly staff and very central- will stay again.

Family

8/10

Excellent

05 Apr 2026

Raffi

T

8/10

Excellent

03 Apr 2026

Marie

There was a good variety of choices for breakfast in the bar as well stocked

10/10

Exceptional

02 Apr 2026

Merilyn

Good selection of food
Clean dining area

Partner

10/10

Exceptional

31 Mar 2026

Irma

rooms were super clean. The breakfast was delicious.!

8/10

Excellent

29 Mar 2026

tracey

The staff was so nice. We walked from central station (very easy) . The light rail was perfect to explore around Sydney.

10/10

Exceptional

28 Mar 2026

Mina

It was a nice hotel. Breakfast was great! The gym was nice but too hot and we were unable to reach the fan to turn it on because the button was above the doorway. The heated pool was nice we loved it! The hallways constantly smelled nice with air freshener. The room was nice and comfortable.

Family_with_children

10/10

Exceptional

22 Mar 2026

Tony

Excellent location, not far from Darling Harbour and close to public transport. Room was clean and generous. The bathroom would benefit from a separate shower. Pool area and garden needs some renovations but still happy with the hotel.

Partner

8/10

Excellent

20 Mar 2026

Frank

The staff were very friendly and professional. Good location for downtown activities.

Self

10/10

Exceptional

18 Mar 2026

tongtong

离唐人街很近，坐公交车，tram也很方便。坐L2去悉尼歌剧院需要走10-15分钟，但是一路很热闹，很好走。但是就在悉尼两天，L2尽然在我们出发的坐邮轮的那天坏了。要办走私好吃，42刀一个人，用了送的50优惠券，两个人付了32很划得来

8/10

Excellent

16 Mar 2026

Marianne

Very pleased

Partner

8/10

Excellent

12 Mar 2026

TSUYOSHI

location good

Family_with_children

6/10

Pleasant

12 Mar 2026

Lindsey

The cold water in the shower wasn’t working on the first day we arrived, which was especially frustrating after just getting off an eleven-hour flight. When we called reception, we were told the mechanics had already gone home for the day and that it wouldn’t be fixed until the next day. As a result, we had no choice but to shower in extremely hot water.
The rooms and overall condition of the hotel feel quite outdated and not very well maintained. The cleanliness also needs improvement, and the property could definitely use a makeover.

On the second day, we requested that the bedsheets be changed. After housekeeping came, several of my belongings were moved or misplaced—my earplugs went missing, my pajamas that were originally on the bed were thrown onto a chair, my hair tie that was on the nightstand was left on the floor, and my slippers were pushed under the bed.

Overall, it was a pretty disappointing experience, and unfortunately I would not stay here again.

Family

10/10

Exceptional

10 Mar 2026

Mark

Loved the breakfast buffet

Family_with_children

6/10

Pleasant

08 Mar 2026

Daniel

Location is decent and you can get a food and beverage credit. Rooms and hotel definitely need some updating.

8/10

Excellent

07 Mar 2026

David

Good location for Darling Harbor.

10/10

Exceptional

07 Mar 2026

Michael

Great location. Very helpful staff

10/10

Exceptional

05 Mar 2026

laura

Clean room, good ubication

Friends

6/10

Pleasant

05 Mar 2026

Juan

Limpieza de la habitación fue deficiente y unos de los colchones estaba vencido.

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Edwin

Nice staff, good breakfast buffet and a nice little pool

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Phuong

Good overall

4/10

Poor

28 Feb 2026

Martin

An underwhelming stay. The hotel vas very tired and in need of refurbishment. The room had no air con working and made for an uncomfortable stay.
Breakfast was fine but basic

8/10

Excellent

28 Feb 2026

Gregory

Large clean room, great location and very god breakfast. However the hotel is showing its age, the carpets in the public areas are very worn stained and the rooms are getting dated, with limited facilities for a hotel in this price range.

Business

8/10

Excellent

28 Feb 2026

Richard

Clean rooms.

10/10

Exceptional

27 Feb 2026

Adrian

Fast check in. Clean comfortable room. Excellent breakfast buffet.

Self

6/10

Pleasant

27 Feb 2026

Leanne

The hotel is dated and needs upgrading. The elevators are slow and one is out of service. The rooms lack any sort of storage (e.g. - dresser, drawers, etc.) and have limited charging options - there was an Ethernet cord, justifying again the datedness of the hotel. The ceilings and floors/carpet are stained and the beds are a bit tired. Not what we expected…..However, the complimentary wine on M-W afternoons and $3 coffees were nice.

Partner

10/10

Exceptional

19 Feb 2026

Bryony

Clean room, lovely staff, great breakfast

Self

4/10

Poor

16 Feb 2026

Laurel

2 of 3 elevators not working...1 elevator was full after 4 passings we took the stairs...got locked in the stairwell with 7 others
Only breakfast option $36.00 buffet
Very little lighting in room- only bedside lamp
Office across the street looked directly into room so had to keep heavy drapes closed

10/10

Exceptional

15 Feb 2026

Tanya

Staff were friendly, polite & professional! Love staying at this hotel , also great location.

Friends_and_family Friends

8/10

Excellent

15 Feb 2026

Paul

Rooms are clean, mattress and pillows are very good, and location is excellent. There’s parking next door (extra cost), but you’re very close to light rail, so no real need for the car once you’re checked in. Breakfast is also good. It is an older hotel and the layout of the rooms and the breakfast area reflect that. Most rooms have a view of other buildings, even at the Executive’ levels of 17 and 18. It’s a good, solid choice for a few days in Sydney if you can get it at the right price.

10/10

Exceptional

11 Feb 2026

Clare

Staff very friendly and helpful. Very clean.
Great location

Friends

6/10

Pleasant

10 Feb 2026

Sandi

The accommodation itself was more than great but the the delay in checkin which was already. a 3 pm check-in pushed back to 5 pm . ) was not acceptable. Also. One out of three lifts were operating despite the excess of all new travellers all being delayed in check-in needing to be homed. The one lift took 20 minutes to use due to s family holding it up on the 8th floor. Some people caught the lift on its way up because they couldn’t get on it to go down. Definitely needs to be addressed so others aren’t disappointed with what could have been a very pleasant stay. No confidence in getting in and out after that! The linen service should be looked at as well. There should have been linen bc available for the day to set up the rooms on time.

Partner

10/10

Exceptional

08 Feb 2026

Peter

Great stay! Beds were comfy and it was in a great location. Close to central, ICC and Darling Square.

Partner

10/10

Exceptional

06 Feb 2026

Mitch

Clean room and comfy bed. Sound proof room gave me good sleep. convenient location thou the street from station to hotel is more bumpy than I expected.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Kirstin

I liked person who checked me in.

I liked the room i booked - it had space

8/10

Excellent

31 Jan 2026

Irène

Yes

Friends_and_family Family