ibis Frankfurt Airport

Germany , Frankfurt
KELSTERBACH, Langer Kornweg 9a-11, 9A-11
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100 reviews shown

10/10

Exceptional

07 Jun 2026

Shushanik

I was impressed with this Ibiz hotel and its team. Prior to my departure I contacted the hotel twice to inquire about the late check-out option and again to inform about my late arrival. The hotel staff was prompt with replying in less than 24 hours.
When I arrived, the hotel staff already awaiting for me. They were extremely caring in helping me and my kids to settle in.
I had reserved the family room. The beds were clean and well made. The room was very clean, the bathroom was clean and indeed cleaner than many high-mid range hotels in New York city (such as Hilton, Comfort Inn, etc.).
The shuttle is very convenient and takes only 15 min to get to/from the airport. It runs every 45 minutes. The shuttle stops in Terminal -1, which is the main international terminal in Frankfurt airport.
Overall, I really enjoyed my stay in the hotel, especially because of how caring the hotel staff was. They really tried to meet all our needs and that impressed us. Thank you, Ibiz team. Will definitely come back again.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Maryam

I have never been to the hotel this dirty. Lots of trash on the floor. No soap in the bathroom. Beds are broken and super uncomfortable.

Family_with_children

10/10

Exceptional

26 May 2026

Marelyn

Staff can be more helpful. No parking available.

Partner

10/10

Exceptional

25 May 2026

William

Got in late, needed sleep.
Friendly check in, clean room, good breakfast

Self

8/10

Excellent

25 Apr 2026

Lana

Liked the friendliness of the staff.
The room for clean and our stay for one night was good.

Family

10/10

Exceptional

24 Apr 2026

Adrian

Great stay. Quiet hotel, very accommodating.

Business Self

10/10

Exceptional

18 Apr 2026

Gonzalo

Todo muy bien.

Self

10/10

Exceptional

10 Feb 2026

Adrian

Everything was ok. Good service

Business

10/10

Exceptional

24 Jan 2026

Marianne E

Helpfulness and friendliness of staff was wonderful! Hotel was clean and had all one would need for a stay before or after a flight at FRA. The restaurant/bar area served a wide variety of snacks and meals. I am glad to have found the Ibis. Will be back!

Self

8/10

Excellent

09 Dec 2025

Abdul

For a 3 star hotel , everything was good . But reception staff and restaurant staff were excellent .

Leisure Self

10/10

Exceptional

06 Oct 2025

Mechthild

Clean facility with helpful staff, transport to and from the airport, and dining in walking distance (20 minutes)

10/10

Exceptional

01 Oct 2025

Jim

Clean room near the airport with shuttle service.

Partner

10/10

Exceptional

10 Sep 2025

Arthur

Preflight stay

Preflight stay. Booked at very short notice with no problems. Staff very friendly and accommodating. Excellent value.

Partner

8/10

Excellent

05 Jul 2025

Karen

Get the shuttle schedule ahead of time.

I would suggest that they post the shuttle schedule ahead of time. It was hard for me to get to the hotel because I called three times to the hotel to get a shuttle and they never picked up my call, when I asked the receptionist she said she was probably busy which shouldn’t be an answer, they should answer the call and then ask to wait if they are that busy, in order to get to the hotel by myself I had to take a bus and walk for like 15 minutes in a very lonely trail that wouldn’t look safe at night, I messaged the app and they sent the schedule when I was already at the hotel.

Self

8/10

Excellent

29 May 2025

Olga R

The property is close to Franjkfurt airport which is what we were looking for. Staff where friendly and very helpful.

Leisure Friends

6/10

Pleasant

27 Nov 2024

Ali

The room that they gave me was not clean. At the entrance of the bathroom and on the bed there were clusters of hair.I photographed and showed them to the receptionist. The receptionist was very professional and helpful. He changed the room immediately and apologized. But for an ACCOR hotel, I found the level of cleanliness less than expected.

Friends_and_family Friends

6/10

Pleasant

27 Oct 2024

Carlos

the room was good.
the bathroom was very small and having to pay for the shuttle back to the airport was preposterous. We do not pay to go in but pay to come back, it is like holding people hostage. Very poor decision to charge people. I will not stay there again because of that.

Leisure Self

10/10

Exceptional

23 Oct 2024

Alejandro

Excellent :)

Leisure Partner

8/10

Excellent

20 Oct 2024

Stephen

The main reason I chose this hotel was we needed somewhere close to the airport and that had a shuttle service. The hotel satisfied those criteria and was priced better than other hotels in the area. I did think the cost of breakfast was quite high but we needed to leave before breakfast started anyway so that wasn't a concern.

Leisure Family

8/10

Excellent

09 Oct 2024

Bob

Very low average properyy

Leisure Self

8/10

Excellent

29 Sep 2024

vernon

The ibis chain is good value for traveling around Germany. The rooms are clean and had all the necessary items. The only downside is the lack of towels... you will have to ask for more towels.

8/10

Excellent

27 Sep 2024

BRIONY

It wasnt asclose to the airport as we were hoping, our fault though! Should have paid more attention.
We we only there for the night as we had a long stopover.
Hotel eas fine and clean.

Partner

6/10

Pleasant

26 Jun 2024

Annette

Would not stay here again

Only one pillow per bed, we asked for another one, but were told, that there aren’t any more. The air conditioner wasn’t working and after I complained it was fixed. No restaurants in walking distance. Breakfast is limited , but staff was very friendly.

Self

10/10

Exceptional

21 May 2024

Diane

Located in an out-of-the-way location, our comfortable room had a college vibe and met all of our needs. Enjoyed a delicious dinner there, which was good because there were no restaurants nearby. The shuttle to the airport was $6, a good price!

Leisure Family

10/10

Exceptional

03 May 2024

JUAN

Clean, quiet place, a good restaurant, with transportation service to and from the airport included.

10/10

Exceptional

06 Mar 2024

Anthony

The hotel manager was extremely helpful in solving a problem. He spent at least 10 minutes on the phone and was extremely helpful. Thank you !!!

Business Self

10/10

Exceptional

02 Feb 2024

John

The food - breakfast and evening meal were fantastic, really great options, taste and value. Thank you Ibis team

Business Self

10/10

Exceptional

12 Jan 2024

hugo

El hotel estaba muy bien, pero nada cerca

Leisure Family

8/10

Excellent

31 Dec 2023

Perfidia

There was a slight musty smell in the room like they moped the floors with dirty water and no cleaning product in it. The bathroom could use a good cleaning.

Friends_and_family Family

10/10

Exceptional

10 Nov 2023

Wilfredo

Nice hotel, rooms are tiny but one doesn't need more for 1 night. Conveniently located close to the airport, personnel very friendly and the breakfast has something for every taste, wide variety of food and it's buffet style. Will stay there again.

Partner

10/10

Exceptional

30 Oct 2023

Jacob

Standard Ibis hotel, clean, comfortable and courteous staff

Leisure Family_with_children

4/10

Poor

14 Oct 2023

Verified traveler

Airport shuttle is paid

It’s small, but that’s the brand. What’s not okay is the missing amenities that even lower end brands have. Only all in one shampoo, conditioner, and hand wash. Never even seen that. No fridge in room. Not a single complimentary water bottle. Only 1 check in employee when they know people come in batches from flights. We waited 20+ min to check in. And what was most shocking to me was the airport shuttle is paid, and does not run all day! That’s the whole point of an airport hotel! I wouldn’t stay here again.

Friends_and_family Friends

8/10

Excellent

13 Oct 2023

David

All Great Except for the EUR 10 Paid Parking

The staff were very friendly and helpful. My only complaint was the parking. There are a set of parking spaces with raised \"T\" obstacles that block the parking space, and these parking spaces are a good 200m away from the hotel. So I had to drive out to the parking space, figure out how the lock worked, lower the \"T\", park the vehicle, raise the \"T\", then walk to 200m back to the hotel and return the key. And all of this was in total darkness and adjacent to a construction site (thank goodness most cellphones have built-in flashlights). No other complaints.

Self

6/10

Pleasant

11 Oct 2023

Verl

Did not like location. Did not have any information on bus shuttle from airport train station.

We enjoyed Avery nice dinner at this hotel.

Leisure Friends

8/10

Excellent

03 Oct 2023

Julita

It was a good one night stay. Convinient location close to an airport and shuttle to airport.

Partner

8/10

Excellent

27 Sep 2023

Daniel

Should have coffee in room

The only negative thing was the shuttle should take you to departures, they took us to arrivals and with luggage, it is hard for us older folks

Friends_and_family Family

8/10

Excellent

15 Sep 2023

Sylvia

Their bus shuttle (which you pay for) from the airport was totally bad for our arrival. We took another shuttle which the driver was good enough to transport us. The hotel is in the middle of industry. They did however have a restaurant for dinner and breakfast which was reasonably priced. The towels were very limited. Not a fan of this hotel - this was the first time we ever used this chain of hotel.

Leisure Partner

8/10

Excellent

29 Aug 2023

Henry

Its in a industrial area. Fine if you have a car

6/10

Pleasant

28 Aug 2023

Richard

Need better guidance for hotel shuttle from the airport

8/10

Excellent

20 Aug 2023

Rachel

It was a good place to spend the night. Was disappointed breakfast wasn’t included nor the airport shuttle leading to extra charges of $70

Leisure Family_with_children

10/10

Exceptional

17 Aug 2023

Chandar

We were here for a few hours only So not much to comment. We Kule use it again for a short stay

10/10

Exceptional

12 Aug 2023

Anna

Minden rendben volt

10/10

Exceptional

06 Aug 2023

Mary

Great stay the night before our flight home.
Clean. Comfortable beds. Great breakfast.
Thanks so much, we will be back

Friends_and_family Family

8/10

Excellent

31 Jul 2023

DAL SOO

Shuttle bus

Everything was great, except shuttle bus to airport which was in limited time only.

Business

10/10

Exceptional

28 Jun 2023

Wilfredo

Tiny room but adequate. Close to FRA Airport.

Partner

8/10

Excellent

15 Jun 2023

Jill

No frills hotel with airport shuttle. Rooms are small but clean. AC couldn’t keep the room cool. The hotel is in an industrial area. 20 min walk to the train station. Hotel does offer dinner since there are few other dinner options. Front desk staff was amazing - nice and extremely efficient!

Leisure Partner

4/10

Poor

25 May 2023

BARBARA

A shuttle was the only reason i stayed. A cost is incurred to use it on airport return and limited hours of service. It was the latest pick up bus of all hotels offering shuttles.

Leisure Self

6/10

Pleasant

14 May 2023

Christy

It was convenient to the airport. The air conditioning didn’t work and the coffee was not great.

Leisure Family

8/10

Excellent

11 May 2023

Luis

The other guests were a little loud in the halls

Business Self

10/10

Exceptional

02 Apr 2023

Rita

A very comfortable night on a stopover. The bed was very comfortable.

Leisure Family

10/10

Exceptional

17 Mar 2023

Daniela

Sleep like a king in ironed bed covers !!

A great way to spend the night between two flights in Frankfurt. The shuttle runs every half hour- at 10 and 40 min after, and then the bed covers are ironed... I have not seen that in a hotel in a long time- even higher-stars hotels than this - impressive!

Friends_and_family Family

6/10

Pleasant

09 Mar 2023

Archana

I loved the room and the staff was great. I got there when it was dark and left when it was still dark in the morning so I can’t say much about the neighborhood. However, I had to be at the airport early but I was woken up in the middle of the night by the clients upstairs thumping or stomping on the floor and playing loud TV or something for a couple of hours. It was very disturbing and rather disrespectful. Otherwise the hotel itself was good.

Leisure Self

8/10

Excellent

24 Feb 2023

Eric

Airport strike = multiple nights

Long layover between flights. Had to stay extra night due to airport strike, Ibis is clean and quiet. Friendly staff. Walkable neighborhood which can be nice when on long trips with little opportunity to exercise. Airport hotel shuttle hours are limited. Spendy to take a cab.

Business Self

8/10

Excellent

16 Feb 2023

Isabelle

Property seems like it was an apartment complex and turned into a hotel. Overall good for we needed.

Leisure Family

10/10

Exceptional

24 Jan 2023

Won Mee yee

Staff are very friendly and helpful. Food and bar are good for meal and hangout!

Leisure Friends

8/10

Excellent

24 Jan 2023

Stephanie

There is nothing fancy about this property, nor about its surrounding neighborhood. The shower needs help, as it ranged from very hot to very cold quite regularly. Room was small, clean and very basic. We slept great and received friendly service. The location is convenient to the airport.

Business_and_leisure Family

10/10

Exceptional

18 Jan 2023

Rengan

Good.

10/10

Exceptional

15 Jan 2023

Ronald

Great budget hotel, definitely stay here again

Excellent value, conveniently located near FRA airport, clean and comfortable, only thing to be careful of is the shuttle bus schedule, which does not operate through the middle of the day

Partner

8/10

Excellent

12 Jan 2023

Jane

The check in staff and night staff were very helpful and friendly. Easy check in.
No tea/coffee facilities in room which was disappointing.

Leisure Self

8/10

Excellent

09 Jan 2023

Stefan

Great breakfast

Leisure Family

4/10

Poor

14 Nov 2022

David

Hard to get to

Not enough and clear information about the shuttle at the airport.

10/10

Exceptional

23 Oct 2022

Lynne

Used shuttle bus from the airport great service. We were greeted immediately we walked in the hotel. Check in was smooth. Offered shuttle bus and early breakfast. As we had arrived late we were glad that we could eat at the hotel and not have to go out again. Everything went really smoothly

Leisure Friends

2/10

Poor

11 Oct 2022

Teklebrhan

The food was not good especially the breakfast and the room was not good.

Leisure Partner

8/10

Excellent

09 Oct 2022

xiaoyi

Good location

Leisure Partner

8/10

Excellent

07 Oct 2022

Verified traveler

solid Ibis standard.

Friendly and efficient staff. Avoid a room facing towards the entrance of the hotel. Travelers arrive/leave all night, having a chat at the entrance and the acoustics makes it sound like they are standing right next your bed....Clean Ibis standard.

Business

4/10

Poor

05 Oct 2022

Verified traveler

I thought the hotel room was way too small for the price and considering the limitations of area dining. Kept having to adjust the water temperature in the shower as it would be warm, hot, or cold from seconds to seconds without moving the initial setting of the handle.

Friends_and_family Family

8/10

Excellent

04 Oct 2022

Verified traveler

Hotel was reasonable, but bad transfer service

It was a clean room, but not fancy. Breakfast was good for $13.00. Transfer bus service was not good. I arrived at 16:30. I had to wait 2 hours and 20 minutes to get first evening bus to hotel at 18:50, Last bus from the hotel to airport is at 9:45, so i had to leave hotel early even though my flight was at 13:30

Self

6/10

Pleasant

26 Sep 2022

Carol

convenient for airport

The only reason I would stay at this hotel is because of its location to the airport. The front desk had some major issues with locating our room. The room itself was very basic and the cleanliness was average. I didn't feel like the bathroom was very clean ( definite odor ). The best part about this hotel is its location and they provide airport transportation for 4 euros/person

Partner

10/10

Exceptional

26 Aug 2022

Steven

Nice, clean, modern hotel only a 10 minute shuttle ride away from Frankfurt Airport. Hotel has a scheduled shuttle for a very reasonable 4 Euro. Not a lot immediately around hotel; however, less than a mile away there is a nice quiet village with restaurants, banks and other stores. Highly recommend!

Leisure Self

8/10

Excellent

11 Jul 2022

Sharon

Stayed one night before flight out. Hotel is in an industrial area so limited options nearby for any activities. Dinner at the hotel was good. Staff was friendly. Parking lot was full but on-street parking was available. A nice but basic 'western-style' hotel.

Leisure Family

10/10

Exceptional

06 Jul 2022

Patrick

Property in close proximity to airport - short commute. Bus transfer service every 25 minutes. Lovely friendly and efficient staff. Excellent restaurant meal. Breakfast could be better - but I had the early bird one - so perhaps the regular buffet offers more selection. Fruit cups, granola bars, yogurt or some other healthy item to take along would be very nice at 5:40 am!

Leisure Self

8/10

Excellent

05 Jul 2022

Irene

The transportation from the airport to the hotel was too infrequent.
The breakfast was amazingly good. The restaurant closed too early.
The furniture in the restaurant and reception area was dated

Business Self

6/10

Pleasant

02 Jul 2022

Oliver

Ok for a night, if bummed of a plane. Area around is terrible. Apartment building next door is something else. Any person on business should avoid.

Business Self

10/10

Exceptional

30 Jun 2022

Christian

It’s a good 15 min (almost a mile) walk to the subway. If you can use the shuttle to the airport it’s great, but it doesn’t run all the time.

Leisure Family

10/10

Exceptional

10 Jun 2022

Min-Whee

No frills, OK for a short night between flights.

8/10

Excellent

05 Jun 2022

Eugene

As expected

Leisure Family

8/10

Excellent

05 Jun 2022

Dale

Confirmed parking? Look elsewhere. Other is Great

There is NO Parking AVAILABLE!!! So few slots they are always sold out. Don't be fooled by what you read. Street parking worked out fine. But this was just another stressful item to deal with. Otherwise a very pleasant stay.

Friends_and_family Family

8/10

Excellent

23 May 2022

Matthias

Shuttle bus

Shuttle bus information bad

6/10

Pleasant

16 May 2022

Tanner

Limited shuttle service to airport and no close amenities. An ok hotel if you have an early flight out of the Frankfurt airport. Very limited on site parking.

Leisure Family

8/10

Excellent

14 May 2022

Yew Hock Lawrence

Basic no frills. Good for overnight transit

Self

8/10

Excellent

26 Feb 2022

Verified traveler

Overall experience is great except for a couple of minor things. 1. Only limited onsite parking spaces are available on first come first serve basis. We had to drive around to find street parking in the middle of the night and walk some distance back to the hotel in the freezing cold weather. Fortunately, we didn't have much luggage with us.
2. The showerhead hose connection has a leak. When the shower was turned on, water shot over the glass panels, which made a bit mess in the small bathroom. Therefore, maintenance may require some attention.

Room is small and basic but it is inexpensive and very clean. I would highly recommend this hotel for an overnight stay for easy transit to Frankfurt International Airport. Excellent location!

Friends_and_family Friends

10/10

Exceptional

16 Dec 2021

Salim

near the airport, easy to access nice and quiet location, preis worth

Business Self

8/10

Excellent

31 Oct 2021

Julia Hilda

Very basic but clean hotel. Ok for an overnight stay close to the airport and reasonably priced. Beds not very comfy.

Leisure Family

10/10

Exceptional

22 Oct 2021

Lisa

Small room, but clean and functional.

Friends_and_family Family

10/10

Exceptional

20 Oct 2021

Erika

Very friendly, helpful staff. Pick up from airport was free and after phone call to the hotel fast. And for 3 Euros they took me back to the airport next morning. On time, only 10-15 minutes from airport by car. Great price for the efficient, clean, quiet room.

Leisure Self

10/10

Exceptional

26 Sep 2021

Linda

The evening staff was why i gave the excellent score

Leisure Pet

8/10

Excellent

11 Sep 2021

Franziska

Great service, friendly shuttle, breakfast in to go bag.

Leisure Family_with_children

6/10

Pleasant

09 Sep 2021

SAMUEL

No Longer Convenient

If they eliminate / water down the once-efficient shuttle service--blaming Covid--this hotel is no longer worth the effort.

Business

6/10

Pleasant

05 Sep 2021

SAMUEL

Don't Count on their Shuttle Service

The reason I have often used the Ibis is that they have good rates and shuttle service. They seemed to have taken the opportunity to shut down their shuttle bus service and blamed the reason on Covid restrictions. Now, the van service they use is highly unreliable. After you've waited for 30 minutes, then 60 minutes, then given up and paid out-of-pocket for a taxi, their rates are no longer so good. Stay at a different hotel with reliable service.

Business

6/10

Pleasant

04 Sep 2021

Friedrich

It’s fine

It was fine for a night stay close to the airport. A basic hotel with no frills.

Friends_and_family Family

10/10

Exceptional

30 May 2021

Verified traveler

We liked the price and quality we received as well as the shuttle to and from the airport.

Leisure Partner

4/10

Poor

24 May 2021

Verified traveler

Advertised breakfast buffet but it was not a vailable

Business Self

8/10

Excellent

15 Jan 2021

Verified traveler

Very comfortable stay

Very comfortable stay, great bed and concierge at reception offered me a menu of a good, cheap nearby restaurant when I asked about ordering food in due to quarantine restrictions, very helpful. One thing to note is that the airport 'shuttle' is actually a taxi offering free pick-up and drop-off for the hotel, so you just need to give the hotel a call when you arrive at the airport to request a pick-up.

Self

8/10

Excellent

05 Dec 2020

Verified traveler

Very convenient hotel with excellent service. There's some problem with the shower, though. At least in the room I stayed, the temperature of the water keeps changing, from too hot to too cold, which is very annoying.

Business

10/10

Exceptional

01 Mar 2020

Verified traveler

Clean room, soft bedding, good bed, the best and biggest hairdryer I have ever got in a hotel!

Leisure Self

8/10

Excellent

14 Feb 2020

Aileen

Not for long stays

Tiny room, just 2 towels, only good for a night.

Partner

8/10

Excellent

31 Dec 2019

Verified traveler

This hotel has a young hip vibe to it. It was very clean & the bed was comfortable. I think they take minimalistic a bit too extreme. I would have liked a few more amenities in the room. It was great to have a shuttle to the airport & we were given a shuttle schedule but it wasn’t explained. To go to the airport costs 3 euros ea. Apparently you must buy a ticket I’m advance which we didn’t know.

Leisure Partner

10/10

Exceptional

23 Dec 2019

Verified traveler

I have stayed at this Ibis many times before whenever I had to make an early flight time. It is very closed to the airport, convenient and wonderfully priced. The breakfast buffet is also very good. The front desk individual, Hasan, was very welcoming and friendly.

Self

10/10

Exceptional

21 Dec 2019

Verified traveler

I needed something for an early morning flight. This is perfect. and close to grocery shopping too! good value and convenience.

Friends_and_family Family

8/10

Excellent

10 Dec 2019

Cornelia Sonja

Good location for airport. Disabled access room well Planned out. Just mattress was a bit too hard