Name: Extended Stay America - Lexington - Tates Creek
Address: 3575 Tates Creek Rd, Lexington, 40517, US

2/10

Poor

06 Jul 2026

Wolfgang

Clean room. Really great space. It’s awesome to have a place where a fridge and microwave, sink and couch make it feel like you’re more at home.

We called ahead around 6pm. to make the front desk aware of our late arrival after midnight - we checked in and requested a late check out - the kind gentleman said he could give us 1pm. checkout; awesome!

After a few hours of sleep the phone rings and **Pam** tells me that she knows I was told we could check out at 1pm. but that is no longer the case, we MUST be out by 12pm. and no later to accommodate her staff.

As we walk out to the parking lot, Pam and another employee are sitting on the curb near our car smoking cigarettes. Pam shares that she thinks people in that area are “liars” and “homophobes.” I’m so disappointed in the staff and the human experience. I hope Pam learns to be kinder to people.

Partner

10/10

Exceptional

03 Jul 2026

Mitchell

The property is a little dated, but it was very clean, convenient for our stay, and the staff--especially April was amazing.

Would definitely stay here again.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Donna

I have stayed here before. Staff is very nice, hot coffee (and breakfast bars/muffins) available in the morning. The A.C. worked very well, which is important to me. I appreciate that they have a refrigerator (where I stored my food for 5 days). This is a good value.

8/10

Excellent

28 Jun 2026

Jeff

Friendly staff and a quiet room. Great price and proximity to needed stuff is what drew me to this facility.

2/10

Poor

25 Jun 2026

Rand

Terrible experience. The entire place smelled strongly of marijuana, and the front desk was often unavailable when I needed assistance. I stayed for only about 30 minutes because there was no internet access in my room. When I reported the issue, I was repeatedly told the internet was working, but several other guests also came to the front desk complaining about the same problem.

Since I needed reliable interne , I was told to check out and was assured I would receive a full refund. I never even used the room, yet I was never refunded.

Poor customer service, false promises, and an unpleasant environment. I would not recommend staying here.

6/10

Pleasant

19 Jun 2026

Heidi

The front desk staff was absolutely wonderful. The property is very old and needs some updating. We were there for a music festival and spent very little time in the room, so the price and location worked for us.

Family

2/10

Poor

13 Jun 2026

Jessica

Room smelled of smoke a window was left open to alleviate the smell but it did not help. The key reader lock for the back door was very stubborn next to not working at all. The walls were very thin and you could hear our neighbors and their dogs walking around all night. The bed comfort if you base it on a one to ten was a negative one hundred. If you are looking for a place to hide while you prop open your eyes with tooth picks and are trying to retrain your sense of smell this might be the place for you. If you are looking for a good night sleep you may want to skip this one.

Partner

4/10

Poor

09 Jun 2026

Afton

This \"hotel\" is like stepping back into a Time Machine from the 80s and hasn't been touched since. The carpets are disgusting and comping up from the floors and the walls. The bathroom cabinets were peeling apart. There were insects in our bathroom - spiders in the sink and shower. There is no one at the desk after 11pm so they ask that you make sure you pull the main door closed behind you \"for your safety\" which was fine, but was never latched. Rooms include kitchenettes with zero cups, plates, cookware of any kind. Only two ice trays. Smoking is not allowed, but it is clear people smoke. You could smell it heavily in the bathrooms from time to time and when we turned on our A/C. The price point for this was insane due to the festival in town but $200/night for this place anytime is absolute insanity.

Partner

10/10

Exceptional

29 May 2026

Amanda

Wonderful stay//Wonderful Staff!

10/10

Exceptional

25 May 2026

Amanda

Amazing staff, peaceful and very clean rooms! 12/12 stay!

Self

4/10

Poor

24 May 2026

Kristine

Parking lot tight. Bed very uneven. Another guest given key to our room. Came in with his dog. Breakfast was a joke

Partner

10/10

Exceptional

23 May 2026

Bryson

Nice

6/10

Pleasant

10 May 2026

Jeffrey

Very basic. Clean. Noisy through the night. Minimal breakfast options.

Family

8/10

Excellent

10 May 2026

Lynn

The room was decent. Comfortable bed, and a good sized studio room. The central issue is housekeeping would knock constantly throughout the stay, and end up waking people up. I was awoken nearly two hours before my check out time by a housekeeper telling me check-out was at 11. Some of the tenants were also very loud, and when asked to address it, front desk staff were dismissive.

Self

2/10

Poor

05 May 2026

Reanna

The bath tub had hair in it. Bathroom sink cabinet was falling apart. And the photos of the room were nothing like pictured. The front desk lady was nice and polite. But I would not recommend this place

Friends_and_family Family

2/10

Poor

04 May 2026

joylene

l ask for a room on the first floor and when I got there they had made on the 3rd floor so [ ask them to cancel. my stay was upset . I call the hotel to make sure they had a room on they 1st. floor the man I talk to said yes will not stay at your hotel. we had a trobabe ln st.louis 2 weeks ago.

10/10

Exceptional

03 May 2026

Hayley

Was able to be accommodated for late check-in, wasn't the cleanest hotel or rooms in general, but unlike others the water pressure for the shower was spot on and the bed was comfy! Missed breakfast because we weren't told upon check-in. I would stay again.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Carlos

Not a bad place. It really isn't. Staff is quite friendly and helpful, it's clean and has what you need. It just isn't flashy or anything and it's a somewhat older building, so it feels. Breakfast options pretty limited but again it's not meant to be flashy.

Self

6/10

Pleasant

27 Apr 2026

Amanda

The hotel is older and needs some updating. Carpet had stains and our toilet overflowed multiple times. We had to go to the front next in the middle of the night for extra towels and a plunger. There was no ice machine on the premises and even with it being an extended stay where you would think there would be cups, paper towels, etc. in the room. There were none. Staff was friendly and the location was convenient to where we were going while in town.

Partner

8/10

Excellent

15 Apr 2026

William

Wish I were reimbursed after buying cancellation insurance. I had an emergency to deal with at home and wasn't compensated for the 2 days I had to leave

Self

10/10

Exceptional

13 Apr 2026

William

Everything was A ok

Self

8/10

Excellent

31 Mar 2026

Ginia

The room was clean and spacious. The hotel was safe and quiet except for the last morning it was there when someone downstairs had some music playing at 5 am. There is no real breakfast. You can get prepackaged muffins or granola bars in the lobby along with coffee or hot tea.The bed was extra firm but I didn't mind. This was a business related trip and as a solo female traveler I would stay here again.

Self

2/10

Poor

23 Mar 2026

Christine

Yes, our pet was welcome but the smells! The lobby smelled of marijuana, our room smelled like dead fish on the 2nd floor, and my mom's floor (1st) floor had a stench that literally made me gag. We are pretty tolerant because of the low price but I would never stay at that place again.

Family

4/10

Poor

22 Mar 2026

Dennis

The most uncomfortable bed I’ve ever slept on. I am a side sleeper an the mattress was really tough on my hips. The stairs smelled of urine and the sounds from the hallway was loud. I would NOT stay at this location again.

Self

10/10

Exceptional

21 Mar 2026

Matthew

I enjoyed having an oven to roast potatoes

Self

2/10

Poor

20 Mar 2026

Heather

The couch in the room was covered in dog hair and the non-smoking room smelled heavily of smoke. We only stayed for an hour at most, then left to stay at another hotel.

2/10

Poor

11 Mar 2026

George

The staff were not very friendly and the rooms are not very nice. I wasn't pleased at all

Partner

8/10

Excellent

10 Mar 2026

Geraldine

The property was sufficient for our stay.of a couple of days at a very reasonable price. The breakfast was like a light snack and not a continental breakfast. There was kitchen sink, 4 burner stove, apartment size refrigerator and microwave. Also, per your request you could ask for other kitchen supplies listed on a card in the room. I was able to request a room without having to walk up steps due to medical issue. No walk in shower just step in tub. 1 lounge chair, and a desk type chair under the bar area. Lamps had USB hook up and 120 outlet on nightstand next to bed. Thank you for meeting our need

10/10

Exceptional

08 Mar 2026

Ruth

Property conveniently located near stores. Outside clean

10/10

Exceptional

26 Jan 2026

Amy

Amazing stay

Business Self

8/10

Excellent

20 Jan 2026

Terrence

Noisey. There is a gas station right in front of the hotel with an unsavory crowd walking back and forth through a path between the 2 properties.

10/10

Exceptional

17 Dec 2025

KEVIN

Staff were top notch! Room was spacious and very clean

Business Self

4/10

Poor

30 Nov 2025

David

There were no plates, silverware or anything else in the kitchen. The front desk could not even give us a paper plate, napkin or plasticware. If the beds weren't comfortable, I would have given it a 1 star because the room was in disrepair. I was hoping that it would work out for us, since I am in that area several times a year, but we won't be back.

10/10

Exceptional

21 Nov 2025

Amanda

WONDERFUL STAFF!

Self

10/10

Exceptional

20 Nov 2025

Michelle

The lady at the front desk was so nice and helpful with checking in and the following morning.
The facility is older but is clean.

10/10

Exceptional

10 Nov 2025

Richard

👍

2/10

Poor

04 Nov 2025

Mia

Room had a strange smell, ran out of coffee before breakfast was over. Room was dirty they didn’t have any other rooms.

6/10

Pleasant

29 Oct 2025

RICHARD

This was an older hotel, but it had been pretty well maintained and was clean. The staff was very friendly. For what we paid, it was a decent place to spend the night.

Friends_and_family Family

6/10

Pleasant

28 Oct 2025

Carrie

Not sure if lobby area is being redone, but was really shabby and should be updated. Room was fair, but again, needs improvements. Shower was dirty and entire place had a nasty smell.

Friends_and_family Family

4/10

Poor

27 Oct 2025

Timothy

Toilet ran. Fridge compressor about to go kaput. Floors were sticky.

Friends_and_family Family

4/10

Poor

16 Oct 2025

Marianna

Staff was very friendly, but unfortunately the conditions of the room was very poor: smell of smoke in the lobby, dirty floors, the sheets on the bed still had hair from the previous person staying there.

2/10

Poor

16 Oct 2025

anthony

The staff were very accommodating and kind. The facility is outdated, decrepit depressing dark odiferous stay away, unless you have no alternative.

10/10

Exceptional

12 Oct 2025

Douglas

Clean air

4/10

Poor

20 Aug 2025

Kristin

The A/C in the room was frozen over and leaking, never worked properly. Everything was very outdated and old. Back door broke to enter from the back parking lot. Chose because of location but will not stay there again.

Leisure Family

6/10

Pleasant

17 Aug 2025

Amy

Dated and ever-present odor. Although not of relevance to me, I’m not sure how someone in a wheelchair can navigate this hotel. You have to walk upstairs to get to office (there is a makeshift elevator to navigate this part) but then after check in you have to walk up stairs to get to rooms and then navigate a spiral staircase to go up or down. No elevator. Upon entering the hotel it smelled like beer and old cigarettes. Not a pleasant smell. The carpets are dirty. We went to our room down the spiral staircase and the hallway and room smelled like cigarettes and shave cream. It was so strong it kept me up most of the night. The bathroom sink was water damaged so the mdf board had swelled and the inner wood was sticking out so it rubbed on our clothing or belly when brushing teeth. No hair dryer in rooms. The a/c unit was set to 70 and didn’t cool the room. It had condensation on the unit and seemed froze up. The bed was comfy but the other issues negated the comfy bed. Pets are allowed in this hotel and the neighboring room had a dog that barked at 6a until about 6:15 when its owner left the room. It’s in a safe neighborhood and the desk clerk was nice but I wouldn’t stay here again due to these conditions.

Business Partner

8/10

Excellent

10 Aug 2025

Timothy

Everything was Good

8/10

Excellent

25 Jul 2025

Josie

Is was great. But when I checked in it smelled like cigarettes. And thought it would smell like that in the room. Thankfully not. Other than that it was great.

Leisure

10/10

Exceptional

13 Jul 2025

Andrea

We moved here from the Days Inn, and the extended stay was overbooked, and called us asking if we were okay with moving to their sister hotel La Quinta, and we said sure! The front desk staff were so kind and if we go back to Kentucky we will book there again

Leisure Partner

4/10

Poor

13 Jul 2025

Yesenia

Housekeeping never came by to throw trash away or change towels. The whole hotel smelled like smoke even though it’s suppose to be non smoking.

Leisure

6/10

Pleasant

12 Jul 2025

Kara

We received a phone call a few hours before check-in informing us that the hotel was overbooked. They had planned to put us in another hotel in the other side of town which was not acceptable. Thankfully in the end they were able to find room for us.

10/10

Exceptional

09 Jul 2025

derrick

Great stay!

We had a great stay here, the staff was very friendly, never had any issues about anything during our stay. Rooms are bug free, pet yard was nice and big. Beds are comfy. Probably one of my favorite hotels in the lexington area. The hotel gives family oriented vibes!

Partner

6/10

Pleasant

27 May 2025

Brittany

It's very hard to feel like the room is clean when there's obvious spots where someone spilled liquid on the wall and it wasn't cleaned up. There was also a large stain on the carpet. It's a weird building with a spiral staircase in the lobby. And the not providing paper towels or dishes in the room but having to request them is inconvenient. I get why they did that though. This \"smoke free\" facility also stank of marijuana multiple days during our stay.

10/10

Exceptional

19 May 2025

Modi

Absolutely coming back

Excellent stay with exceptional staff, we can't wait to go back and will definitely be recommending this hotel to my friends! Check in and check out was super easy, the property was clean and cute, and the room was very comfortable

Partner

10/10

Exceptional

11 May 2025

Francis

Knew the area of town. Had business in the area so was convenient to stay there.

6/10

Pleasant

11 May 2025

Adam

Property was fine. The room smelt very weird but Lysol helped haha but wasn’t a terrible stay at all

Leisure Family

6/10

Pleasant

10 May 2025

Alabbas

Nice not bad

8/10

Excellent

26 Apr 2025

MELYNDA

While the room was clean except the mold in the tub and the toilet wouldnt flush, thr front desk gal recleaned and sanitized the tub, put up a new shower curtain. She was very nice and accomodating. The property is not really disability friendly, but we were put on the first floor so we didnt have to climb a spiral staircase.
--Did not try the grab and go breakfast.
--could use newer pillows that are not rock hard. Comfortable bed just and very small room with an odd layout.

Leisure Family

4/10

Poor

22 Apr 2025

Renee

The bathtub had soap scum all over it. And who ever was above me made noise until 3am. I got no sleep and the kitchen had nothing to cook with not even a glass and microwave was dirty

Leisure Pet

8/10

Excellent

20 Apr 2025

Hannah

I really liked staying here! The rooms are a little outdated and theres no elevator, but its only 3 floors and super affordable for those staying just for a weekend. Breakfast was served VERY early, like 4:30-9am is what they told us at the desk, but other than that it was great!

Business Partner

2/10

Poor

20 Apr 2025

Amanda

As bad as I hate to leave such a terrible review, I have to. As soon as I got to the bottom of the stair case to the hall, all I could smell was body odor and weed!! Then when I got inside my room i opened the refrigerator and seen it hadn’t been cleaned out. Several different things inside including milk, coffee creamer, ketchup, eggs and butter. Then went to the bathroom and seen a dirty razor in the shower and lots of hair at the bottom of the shower. It was clear that this room had not been cleaned!! The only thing that appeared to be clean was the sheets on the bed. Even the floors had crap on them. I am very disappointed with this hotel and will never stay here again.

Leisure Partner

2/10

Poor

21 Mar 2025

Edin

The place is old and dirty. I reserved a room with two beds and received confirmation for it. However, when I checked in, I was given a room with one bed and a couch. The check-in attendant said they didn’t have a room with two beds available. The smell was awful, and the mattress was filthy. Terrible, just terrible, never again

10/10

Exceptional

15 Mar 2025

Fariborz

It was better than I expected.

10/10

Exceptional

05 Mar 2025

Christian Nicole

Friendly staff always a great stay.

Leisure Partner

2/10

Poor

20 Feb 2025

Michelle

Smelled like weed when I walked into the lobby. My towels in the bathroom smelled like smoke. Nasty floors in lobby and stairs. Front desk attendant at check in was very polite.

Business Self

10/10

Exceptional

27 Jan 2025

Christian Nicole

Staff were great and helpful clean room. I will stay here again if back in the area.

Leisure Partner

10/10

Exceptional

15 Dec 2024

Victor Joseph

Great location. Microwave turntable kaput.

Leisure Self

2/10

Poor

04 Dec 2024

Jessica

Actually stayed her a lot until the rude ass lady that calls her self a general manager tried to accuse me of smoking and then lied and tried to yell at me like a child.. no wonder they have terrible reviews if they get new managers and her little butt kisser too they would probably keep better business! Sad it takes one lonely sad mad ugly old lady to ruin a good business

Business_and_leisure Partner

2/10

Poor

10 Nov 2024

Susan

It was frightening. Bad neighborhood. Staff all ex-cons. Found a dried up bug on the floor.
Honestly, they couldn’t leave the dishes or kitchen supplies in the room. They had to be requested from the desk. I was afraid they would charge me. Worst hotel ever!

Business Pet

10/10

Exceptional

29 Oct 2024

Julie

I thought the rooms were clean but they need to be updates

Leisure Partner

10/10

Exceptional

28 Oct 2024

Dustin

This is a quite nice place

10/10

Exceptional

15 Oct 2024

Edward

The property could use an update for sure. It was clean. Even though they say they don’t allow smoking someone was smoking pot in their room.

Leisure Self

4/10

Poor

14 Oct 2024

Marshall

It was cheap, but not worth the money.

I appreciated the staff, they were friendly and helpful, but the property was run down, dirty, smelly, and the walls were thin. There was a lot of cat hair, the chair had so, so much cat hair. The drawer in the kitchen was broken. We were on vacation and passing through for a couple days, but it was not relaxing at all so we checked out after the first night. We’re a simple couple and don’t require much, and I hate to say it but it this was just terrible.

Partner

8/10

Excellent

12 Oct 2024

Catherine

I really enjoyed talking to the person at the desk the morning I left.

10/10

Exceptional

01 Oct 2024

Greg

Nice! What i expected, maybe better

Leisure Family

10/10

Exceptional

30 Sep 2024

It’sjustjen

Don’t want to leave

Leisure Self

2/10

Poor

24 Sep 2024

Nicole

Disgusting

4/10

Poor

23 Sep 2024

Edite

The only good thing I'd say was the staff. Friendly and attentive. Room however was terrible. Countertop was taped up with a duct tape, and a large crack was in the shower. Floors and rolling chair were extremely dirty, dresser beat up and there was a hole in the wall. Linens and bed sheets were the only thing that made us stay in the room. Room smelled like there were smokers before. I would not recommend this hotel to anyone. We were embarrassed to bring our daughter to the hotel that we came to see for the parent weekend.

Business_and_leisure Partner

6/10

Pleasant

12 Aug 2024

Pulla

Gd

10/10

Exceptional

04 Aug 2024

Mia

The bed was so comfortable

Leisure Partner

6/10

Pleasant

28 Jul 2024

Melissa

Nice

10/10

Exceptional

25 Jul 2024

Xavier

Muy buen ambiente excelente recomendación

Business Self

4/10

Poor

20 Jul 2024

Mark

The toilet seat had urine stains on it. The hotel itself was very noisy late at night. It was an inexpensive stay at the last minute.

Leisure Partner

4/10

Poor

16 Jul 2024

Verified traveler

Disappointing

Hotels like this should be removed from all rental search engines and their city license to operate revoked until they fix the property. It is a shame that places like this advertise because they do not meet the basic standards of comfort, cleanliness, safety, and customer service.
The room was dirty and smelly, carpet was very dirty and nasty, furniture was old, breakfast to go was a joke, worse coffee ever, a peanut butter cereal bar that tasted rancid, and old smashed muffin that a dollar tree store will have better quality.
The least I can say, HORRIBLE, stay away, spend you $ in a place that is worth your pennies; don't trust the good reviews, I don't doubt that they pay someone to write something positive

Friends_and_family Family

10/10

Exceptional

10 Jul 2024

Jocelyn

Staff was very welcoming! Also, we accidentally left our iPad behind, and maybe not even 15 minutes later, staff called us to let us know!!! I appreciated the honesty and will definitely book here again if I need to come back!

Leisure Family

6/10

Pleasant

07 Jul 2024

Ray

There was alot of door slamming and running in and out all through the night

Leisure Self

2/10

Poor

21 Apr 2024

Jennifer

Not clean, very old. Did not feel comfortable there and the room smelled like smoke upon arrival and smelled fresh smoke all night long. Actually left early and went to another hotel.

Leisure Self

8/10

Excellent

13 Apr 2024

Ayumi

We were late to get check in concert but stuff were so nice. Room was clean and was quiet to get good night rest

Leisure Family

2/10

Poor

27 Mar 2024

Domenicca

There was a lot of noise in the hallway all through the night, and the exit door which was right next to my room was constantly being Used. There was no coffee maker or hairdryer in the room. The door stuck It was difficult to get into the room

Self

10/10

Exceptional

25 Mar 2024

Joscelyn

April was outstanding thank you for helping my family

8/10

Excellent

15 Jan 2024

Timothy

It was fine and comfortable

Leisure Family

6/10

Pleasant

31 Dec 2023

Alicia

The floors were super dirty and sticky that i had to go ask for a broom and mop so i could clean it myself. They gladly let me use it out of the maintenance closet. There wasn't even soap to clean the floor with. There is dust build up on the top side of the electrical outlets. Under the bed probably hasn't ever been cleaned. The first 2 nights the Marijuana smell was so bad in our room we had to have the window open.

Leisure Partner

2/10

Poor

08 Dec 2023

Jennifer

Don’t stay here

I booked this hotel for my daughter and her 2 friends. My daughter just graduated that day from college and her friends were from out of town. When they entered the room, it smelled like heavy cigarette smoke, the window was wide open and the smoke detector was covered up with a bath towel. Not to mention the pillow cases and sheets had stains on them. This is a NON SMOKING room and it even stated you will be fined if caught smoking! Needless to say, they did not stay at this hotel.

Friends_and_family Friends

2/10

Poor

05 Dec 2023

Colette

All stairs no handicap accomidations

8/10

Excellent

27 Nov 2023

Linda

Convenient,clean and quiet. Drink machine wasnt working and there is no ice machine. Called the desk and said there were ice cubes in the trays in the fridge but ours was upside down in fridge

Leisure Partner

6/10

Pleasant

13 Nov 2023

KRISTIN

Ok for a night

The mattress in the room was worn out and needs to be replaced. The rooms are needing an uplift. The staff was friendly and helpful especially when it came to the area.

Friends_and_family Family

8/10

Excellent

27 Aug 2023

Lucky

It’s very close to most amenities. But the lobby smelled of smoke even though it was a no smoke hotel.
But for the price, it’s worth a try

2/10

Poor

18 Aug 2023

Verified traveler

Avoid this location

I checked in but didn't stay the night. The room reeked of cigarette smoke and the cot-like beds were crammed in together leaving little walking space. Everything in the room was old, well used and it was just dark and dreary. Not at all like website. Very uncomfortable with the entire feel of the place. Did not feel safe. Apparently, I can't get a refund.
Other locations may be great but this one was creepy.

Self

6/10

Pleasant

05 Aug 2023

Susan

My room had an odd odor upon entering. After a few hours of running the air conditioner, the smell seemed to be better. The traffic noise was very noticeable at night. The room was clean, but the hallways and stairwells were not. This facility showed signs of age and deterioration.

4/10

Poor

17 Jul 2023

Bart

Lacking

We found the front desk staff to be very friendly and polite. The outside of the hotel was clean, however we found the hallways and the room to lack cleanliness regarding carpeting. The kitchen floor was sticky. The rooms and bathrooms are outdated and the shower curtain was moldy. The noise level above us (we were on the 2nd floor) was like elephants trotting around until after 3 AM. The back door going into the building was propped open with the outdoor rug on multiple occasions (we removed the prop everytime we found it).

Partner

10/10

Exceptional

17 Jun 2023

Minette

All I needed.

Definitely no-frills, but perfectly adequate. My remote control never worked, so I had to just let it stay on one channel for background noise. Really nice location. Helpful staff.

Self