Name: YAYS Amsterdam Docklands
Address: 65 Cruquiusweg, Amsterdam, NL

6/10

Pleasant

22 Jun 2026

Tao

Both the bathroom sink and the shower drain were not working, even after asking them to fix.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Grant

Nicely maintained property in a lovely neighbourhood. It was nice to be staying where the locals lived. The only downside is that it’s a fair trek from the downtown core where most of the attractions were located. It took us more than an hour to walk there from Centraal Station with our luggage as we found it difficult to hail an Uber/Bolt, though later we discovered that taking the transit was very easy and convenient.

Family

10/10

Exceptional

25 Apr 2026

Cora

Numa Docklands was great for our family of 4! It was super convenient to the bus line (3 minute walk) that connected to central station, getting you anywhere you needed in the city. The apartment style room was beautiful - and the beds were the best our family has ever had while traveling!! There is an Albert Heijn grocery store two blocks away which has premade food, regular grocery store items and wine and beer. There was a school across the street that our kids loved playing in its playground in the evenings.

We loved it here and would love to stay again!

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Binbin

Convenient check in. Very clean

2/10

Poor

06 Apr 2026

Adam

Terrible experience and no hot water!!

There was no hot water from the first night and continuing into the next day. This meant the apartment was not usable as intended. I had to wash using cold water in the sink and rely on wet wipes, which is not acceptable for paid accommodation.

What made this worse was how it was handled. Compensation was initially offered at 15%, then increased to 30%, then 50% with a voucher, before later being reduced back to 15%. This inconsistency did not reflect the severity of the issue, and a full refund for the affected night was refused.

The room itself also fell short. Despite having a kitchenette, there was no toaster and no basic cleaning items such as a sponge. There was no suitcase stand or anywhere practical to place luggage. The layout was also awkward, with a washing machine positioned in the centre of a very small room, making the space feel cramped and poorly thought out.

I was eventually relocated to YAYS Amsterdam Maritime, which helped for the remainder of the stay, but it did not resolve the disruption already caused.

Overall, this felt like a below standard experience, both in terms of the accommodation itself and how the situation was handled.

Self

10/10

Exceptional

25 Mar 2026

Hakeem

Good Clean room easy check in and out good coffee machine for wen ur up early as well as convenient shops near by like lidl, bakery and 5/10mins walk to bus or trams

Partner

10/10

Exceptional

22 Mar 2026

Julie

Wonderful !

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Thomas

Clean room and good amenities

Family_with_children

10/10

Exceptional

21 Feb 2026

Nick

Very clean, easy access

Family

10/10

Exceptional

02 Jan 2026

Brinsija

Place was very clean and had all the necessary amenities.

10/10

Exceptional

15 Dec 2025

Liam

Lovely spacious room in a stylish hotel building.

10/10

Exceptional

07 Dec 2025

joshua

Little far away from the town center where everything is happening if you plan on walking, but a quick Uber and you are there. Price was great and plenty of space very clean and safe. Great place.

10/10

Exceptional

04 Nov 2025

Carbon

The room is spacious, clean. Good area with easy access to the nearby supermarket and parking. a bit of a walk to the public transit station.

Business Family

10/10

Exceptional

24 Sep 2025

Charina

This property exceeded our expectations. Although it is far from the city proper, this added a plus point in the score given. There was a good neighborhood vibe away from the hustle and bustle of Amsterdam. The property, from the hallway up to the apartment smells very pleasant. The apartment is very clean and equipped woth everything we need. Airconditioning was good as well as all the amenities. So far, I
can say this is the best accomodation we ever stayed in. We also stayed in Numa Rome which was very good as well but this I can say is better x Definitely coming back.

Leisure Family

10/10

Exceptional

11 Sep 2025

yenot****

I love this place. Easy to drive to or travel by foot. Just outside the centre so not busy. Apartment has all the essentials needed. Albert heijn a 5 minute walk and friendly staff. Stayed once before but came by foot. This time i drove. Carpark safe clean and under the building which is great. A++

Leisure Self

10/10

Exceptional

08 Sep 2025

SANJAY

This property needs a ramp to bring the luggage to hotel , currently only few steps are available and with heavy luggage it's difficult to climb

10/10

Exceptional

07 Aug 2025

Kenneth

Lovely property.

Wonderful hotel - large 1 bedroom suite with sofa bed. Washer /dryer present as well as a full kitchen with dishwasher. Paid parking on site with in/out privileges. Easy communication to get into unit which is nice and soundproof.
Only negative is location which doesn’t have much that is close by. You have to drive to restaurants and to the tourist areas.

Friends_and_family Family

6/10

Pleasant

02 Jul 2025

Hamidreza

Good property but be aware

Pros: good location, newer apartment, spacious car park garage and responsiveness of host company via WhatsApp

Cons: Booked & charged for executive apartment but the room assigned was different and much smaller, Despite giving credit card info at the time of booking it wasn’t charged and had to make last minute payment so the room could be assigned, the door from garage to building requires a full grown man charge to it to open, coffee maker in the room didn’t work properly, no bread toaster in the apartment other guests in building used microwave causing fire alarm and evacuation from the building

Friends_and_family Family

10/10

Exceptional

25 Jun 2025

Diogo

Great and new property, nice area within walking distance to public transportation.

Leisure Family_with_children

8/10

Excellent

05 Jan 2025

Hannah

Fantastic stay would stay again. The only improvement would be cleanliness as the microwave was dirty and no sheets were provided for the sofa bed. However they do have an essential cupboard which you can help yourself to stuff that is needed.

Business_and_leisure Family

10/10

Exceptional

23 Nov 2024

Karen

We really enjoyed our stay very modern and comfortable. A little bit of a journey to get there but worth it.

Partner

10/10

Exceptional

10 Nov 2024

Build-Your-Own-Art

Good place to stay and clean, will recommend! Thank you

Leisure Family

10/10

Exceptional

07 Jun 2024

Verified traveler

Great stay!!

Our apartment had all the amenities we needed, was walkable from bus and tram lines, a little further out from the city hub-bub which we appreciated. Our stay happened as the hotel was transitioning to new owners. LOVED our stay!!! Thank you NUMA, all the best on the new ownership endeavor!

10/10

Exceptional

31 May 2024

Hammed

The apartment was clean quiet

10/10

Exceptional

14 May 2024

Christine

Loved having a kitchen even just for a short stay. The area is clean, quiet, fun to walk around in and close to the water which was nice. Short drive (15-20) to the center of the city.

Leisure Family

8/10

Excellent

04 May 2024

Anahid

The property is located in the outskirts of downtown on the east side. The rooms and suites are very spacious but you have to walk about 8 minutes to get to the bus to downtown which takes about 30 minutes. We also used Uber and Bolt.

Leisure Family

10/10

Exceptional

29 Apr 2024

Cathy

I needed an early checkin and they held our luggage so we could explore the area. It was a bit far from the centre, but we didn’t mind the train ride.

Leisure Friends

6/10

Pleasant

21 Apr 2024

Joao

Pros:
nice location. good scenery. staff was very plesent and willing to help where they could.

Cons:
not much comfort in the living room space.
was interrupted by engineers who didnt check to see if we were present in the room.
internet was not working on our last day.

6/10

Pleasant

11 Apr 2024

E

Quiet and comfortable stay

Location was good and away from touristy buzz which was good was the family trip.
Comfortable stay and helpful reception staff(Rishab)
Wifi was a big let down as it was not working during one of the days of our stay.
Kitchdn puld ve equipped with more utensils and crockery.

Friends_and_family Family

10/10

Exceptional

15 Feb 2024

Luke

Amazing hotel, recommend!

Amazing hotel! Trip to Amsterdam for valentine's, stayed four nights here. The apartments are so nice and come fully equipped! The beds are comfy and can easily access apps on the TV.

They allowed me to have flowers delivered as well and put fake petals on our bed for valentine's! Amazing!

Front of house staff really friendly as well, also loved that we could borrow games. Really recommend here if you're staying in Amsterdam, easy to get into center as well.

Loved my stay here!

Partner

8/10

Excellent

28 Nov 2023

Andres

Will be 5 starts if they won’t charge you for towels or add maybe one room service at least, after 7 nights of stay. Good and comfortable rooms, maybe rooms needed more storage for clothing. But overall very satisfied. Great apt since is more like an VRBO Style then an Hotel. Took Uber to Center or Red light District is 10 min $10-$15 euro charge, not bad at all. Cheaper in bus or train, but you got to walk around 8-10 blocks, which in rain and cold weather can be challenging more if you have kids like us. Overall will recommend this hotel for couples or families. Great parking under the building. Will be back there for sure! 👍

Leisure Family_with_children

10/10

Exceptional

01 Nov 2023

Ian

The apartment was very large and comfortable for 6 people. The staff on the front desk were helpful. Transporr links into the city were regular and clean

Leisure Family

8/10

Excellent

07 Oct 2023

Stephanie

The staff were approachable, helpful and friendly. They made an extra effort to chat to our young son to welcome him. It was clean and safe. The room we were in had views across the harbour which was great. Supermarkets, shops, tram and bus stops and a lovely local park are all within a 15 minute walk. It means the accommodation and area is lovely and quiet. Would recommend to families.

Leisure Family_with_children

10/10

Exceptional

03 Oct 2023

Nick

Five stars all items

Leisure Family

8/10

Excellent

03 Aug 2023

Rebecca

The 2 bdrm apt we rented was spacious and clean. Not being European we had some fun figuring out appliances, but we did it! Grocery store was 10 minutes walk. Bus stop was 5 to 7 minutes away. Tram station was about 10 minutes as well.

Leisure

10/10

Exceptional

09 May 2023

Winston

YAYS review

The reception/front office is exceptional. Mohammed/Claire are caring, helpful and friendly. Room is clean,spacious and in good condition. Would definitely recommend this place.
It takes around 5-10 mins walk from public transport to the hotel

Friends_and_family Family

8/10

Excellent

27 Apr 2023

Stefanie

The apartments are huge. I was not expecting so much space in a hotel room. The appliances worked well and were useful. It is a quiet location with bunch of great food options about a 15 minute walk away. The lobby is welcoming. The biggest downside is that the area is very new so transportation is trickier than in established areas of Amsterdam. We ended up using Uber and we found that rides would not come pick us up unless we walked a bit to an area they were more familiar with. The Ubers were inexpensive though, so I do recommend using them if you aren't biking. The transportation situation wasn't bad, it was just an unexpected learning experience.

Leisure Family

10/10

Exceptional

04 Apr 2023

Júlíus

Great place and friendly staff!

Leisure

10/10

Exceptional

31 Mar 2023

Sonja

Absolutely FABULOUS!! Whenever I come to Amsterdam in the future this is where I’ll stay! Absolutely lovely apartment for our family of 5 with a beautiful view of the city! Plenty of room and space, a kitchen, dishwasher, laundry, clean, a very helpful staff. I give this place a 10-10! The tram stop to get into the city center is under 10 minute walk, and also good cafes and shops are within walking distance as well. It’s way more quiet out here too, so if you want a place that is t all touristy and has a more local vibe- stay here!!

Leisure Family

10/10

Exceptional

18 Mar 2023

Brian

Incredibly helpful staff, easy to get to city, great apartment

Friends_and_family Family

10/10

Exceptional

16 Mar 2023

Syazwani

Perfect stay. Would definitely recommend. All the staffs were exceptional especially mohamad who made us feel welcome. Thank you team YAYS dockland!

Leisure Friends

10/10

Exceptional

07 Jan 2023

Aprizal

We had a great stay at YAYS Amsterdam Docklands.
The rooms were immaculate and amenities are top notch too.
The staff were nice and friendly too.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2022

Jorge

Amazing place, very modern decoration, close to downtown, friendly staff.

Leisure Family

10/10

Exceptional

13 Dec 2022

Melissa

Great place to stay about a 10 minute walk to bus stop wich was convinient.

Leisure Family_with_children

8/10

Excellent

28 Oct 2022

Frederick

Quite place and easy bike ride to central Amsterdam

Leisure Friends

10/10

Exceptional

19 Aug 2022

K

Wonderful apartment and the reception staff was so helpful!

Leisure Family

10/10

Exceptional

29 Jul 2022

Ademola

Clean, air conditioner excellent and friendly staff

Leisure Family

8/10

Excellent

08 Jul 2022

Robert

Beautiful brand new property. Fully equipped kitchen. Nice views. Only downside is closest public transport is 8-10mins away.

Leisure Family_with_children

6/10

Pleasant

28 Jun 2022

Verified traveler

Small rooms, limited amenities around the hotel

Business_and_leisure Family

10/10

Exceptional

23 May 2022

Sam

Great spot.

Apartments are really great - no faults there. What I will say is that the area is limited in terms of coffee shops etc, so best to hire a bike and move around or be prepared to head to a supermarket which is around 15mins away.

Trams and transport fairly easy to walk to to get into town.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2021

Dominic

Family stay

Awesome stay

Friends_and_family Family

10/10

Exceptional

20 Dec 2020

Carlo

Friendly

The girl at the reception was soo helpful and friendly.
It is hard to find a parking place in Amsterdam, here we had that and then use the bikes.

Partner

10/10

Exceptional

11 Aug 2020

Joseph

I visited with my family of four. The location is excellent. It's not in the hussle & bussle of downtown Amsterdam. There are plenty of great places to eat or buy groceries in the vicinity & it's a quick walk to catch a tram. It's a serviced apartment so don't expect a hotel treatment (daily cleaning etc) but this suited us a family. The staff were very friendly & attentive & the room had a separate bedroom so my wife & I could enjoy our evening whilst our children slept. The free parking is a huge plus.

Leisure Family

10/10

Exceptional

01 Mar 2020

Amber

Amazing stay!

This apartment was lovely! Spacious for two, clean, comfortable & the staff went out of their way to make sure I had a good birthday! I would highly recommend staying here to anyone. Be prepared that there isn’t much to do in the area and I would advice getting a travel card if going to be going into centre of Amsterdam, but the bus/trams run regularly and less than a 10 min walk away to the stops from the apartment!

Partner

8/10

Excellent

27 Feb 2020

Verified traveler

It’s was a very pleasant stay, apart from the alarm going off in the middle of the night.

Leisure Friends

10/10

Exceptional

19 Feb 2020

Julie

The apartment was really big, 2 bed and 2 bath. Came with all appliances, iron, hairdryer and full kitchen. Decorated really nicely, only downside is that it’s a little outside of the centre but easily reachable by tram (5 min walk)

Leisure Family

10/10

Exceptional

17 Feb 2020

Marios

Extremely clean, spacious and all comforts. Great bed too!

Business Family

8/10

Excellent

23 Jan 2020

Verified traveler

Neat and clean
Close to the centre
Location was the best

Leisure Friends

10/10

Exceptional

06 Jan 2020

Verified traveler

Brilliant stay just a shame you have to pay for milk for tea and coffee :(

Business_and_leisure Partner

10/10

Exceptional

03 Jan 2020

Masa141

The rooms were very clean and spacious. The hospitality of the staff was outstanding. Would definitely stay at this apartment again.

Leisure Family_with_children

8/10

Excellent

27 Dec 2019

Jack

Ruth, Antonio and Carlign (please excuse Dutch spelling) were outstanding. We met Ruth on arrival and every time we saw her she was very helpful and went to great trouble to see that our stay was pleasurable. Antonio, on several occasions was extremely helpful with computer issues, directions, bookings and, along with Ruth at other times, could not have been more helpful. Every dealing with them and Carlign was outstanding. Just an excellent experience! Thank you.

Business_and_leisure Family

8/10

Excellent

26 Dec 2019

Bebe

The building was beautiful and the reception erea. The grand one bedroom apartment was really good and open
Beautiful bathroom and kitchen. The second small one bedroom was a bit compact and the lounge chair a bit uncomfortable byt tge rest was good. The staff are amazing

Friends_and_family Family

10/10

Exceptional

14 Dec 2019

Verified traveler

One of the best apartment hotels we've stayed at. Brand new building and close to city.

Leisure Friends

8/10

Excellent

10 Dec 2019

Verified traveler

Brilliant apartment! Only downfall was the building works going on nearby

Leisure Friends

10/10

Exceptional

06 Dec 2019

Verified traveler

The staff was very friendly & helpful. The cleanliness throughout the building was very good.

Leisure Family

10/10

Exceptional

04 Dec 2019

Verified traveler

Brand new beautiful apartment. Great customer service. Close to public transportation.

Leisure Partner

10/10

Exceptional

03 Dec 2019

Verified traveler

The best apartment ever we stay.thanks alot guys.will be there soon

Leisure Family

10/10

Exceptional

03 Dec 2019

Verified traveler

Very good!!! If need to be back,I will use the property service again. Thanks.

Leisure Family

10/10

Exceptional

22 Nov 2019

Verified traveler

Everything about this hotel is amazing in a perfect area and the staff are very helpful good facilities and amazing rooms would highly recommend will be coming back hopefully in the future 10/10

Leisure Friends

10/10

Exceptional

21 Nov 2019

Verified traveler

A great stay! Staff incredibly professional, helpful and kind. Lovely apartments too.

Leisure Friends

10/10

Exceptional

22 Jul 2026

Simon Young Kook

- Rent
- Gode faciliteter
- Let adgang til off. transport
- Skønt med eget køkken

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Noora

The apartment was an ideal place to stay with two kids. Place to be, cook, and eat. The separate bedroom and a baby bed made a week long stay comfortable for everyone, as others could spend time together in the evening after the little one went to bed.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

David

The apartments were about 20 min bus ride from Centraal with a bus stop only 100m away. Great location on the water with new construction and a great little supermarket very close. Rooms and facilities were fantastic and the area lovely and quiet. it was a great sanctuary to return home to after a day of sightseeing.

The app was also great with buttons to unlock the doors. The essential locker was also a great tool where you could go and get additional dishwasher tablets, tea bags, coffee pods, etc.

Partner

8/10

Excellent

18 Apr 2026

Fabien

Bon emplacement à 15 min de bus de l’hyper centre. Logement très propre et très grand, mais sans âme et avec vis à vis.
Tous commerces à proximité.
Quartier récent avec canal à 20 mètres

Family

8/10

Excellent

14 Apr 2026

Lorenzo

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