Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Hotel Xbulu Ha

Cancun (and vicinity) · Mexico

Av Guerrero 4 Col CentroView location

8.4/10Excellent542 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.0/108.0
Condition8.2/108.2
Location9.2/109.2
Neighborhood9.0/109.0
Amenities8.4/108.4
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Xbulu Ha

With a stay at Hotel Xbulu-Ha, you'll be centrally located in Isla Mujeres, within a 5-minute drive of Norte Beach and Mujeres Beach. This hotel is 4.6 mi (7.4 km) from Dolphin Discovery and 7.1 mi (11.4 km) from Las Americas Cancun Mall.

Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Featured amenities include luggage storage, a library, and microwave in a common area. Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Hotel Xbulu-Ha, you'll be centrally located in Isla Mujeres, just a 5-minute walk from Isla Mujeres Ferry Terminal and 6 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

This hotel is 0.3 mi (0.6 km) from North Beach and 13.3 mi (21.5 km) from Playa Tortugas. Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily. Featured amenities include luggage storage, a library, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Beach services
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Cash deposit required Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: MXN 500 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector, a security system, and window guards
    • Property Registration Number 005-025-000119/2026
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Miguel Hidalgo 0.2 km / 0.1 mi
Parador Fotográfico 0.2 km / 0.2 mi
Isla Mujeres Cemetery 0.4 km / 0.2 mi
Isla Mujeres Ferry Terminal 0.4 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 0.5 km / 0.3 mi
Faro de Punta Norte 0.5 km / 0.3 mi
North Beach 0.6 km / 0.3 mi
Cocal Beach 0.7 km / 0.4 mi
Garrafon Natural Reef Park 1.3 km / 0.8 mi
Crayola House 3.4 km / 2.1 mi
Mundaca House 5.2 km / 3.2 mi
Shark Beach 6.1 km / 3.8 mi
Parque de los Suenos 6.6 km / 4.1 mi
Joysxee Floating Bottle Island 6.8 km / 4.2 mi
Statue Ixchel 7.7 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wi-fi
  • Luggage room
  • Library
  • TV lounge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Xbulu Ha

8.4
Excellent
542 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
9.2 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
27 Mar 2026
jun
Great location and very helpful staff
10/10
Exceptional
16 Mar 2026
Carol
Great location, nice room
10/10
Exceptional
28 Feb 2026
Esteban
Great location and great stay
Friends
10/10
Exceptional
25 Feb 2026
Wayne
This was our second stay with Gabriel and his wonderful staff. It will not be our last. The main ingredients to a great stay, in my opinion, are a hotel in a safe area, a clean room, and a shower with hot water. Check, check and check.
The hotel is in a great location with a relatively easy walk from the ferry terminal. Its just far enough away from the \"main avenue\". You are around the corner from a convenience store, shops and eateries. Beaches are all a short walk as well.
A really nice \"extra\" at the hotel is the available Tommy Bahama beach chairs. Please take care of the chairs. Don't over stuff them a this will hurt the zippers and carrying straps. Most important, learn how to fold them. Tommy Bahama chairs are folded up by standing behind the chair with your feet on the bottom bar while pulling up on the top bar. There is a youtube video if needed. This way future guests can enjoy this amenity as well!
It would be better if the management had \"chair cards\" like their \"towel cards\" providing better accountability.
There are a few types of rooms available at this little gem including the basic room with fridge up to a suite off sorts with kitchen. There is also a community type kitchen offering superb coffee, (I'm not a coffee drinker but my wife is and she loved it).
Rooms are spotless complete with safe and fridge.
Prices are creeping up and I hope they don't go further.
If you want a no-frills clean hotel this is it!
Enjoy your visit! See you soon Gabriel!!
Partner
10/10
Exceptional
13 Feb 2026
Frances
Room was very clean. Great location. Staff Very attentive and always available if needed.
Friends_and_family Friends
8/10
Excellent
09 Feb 2026
greg
Great staff and location
Partner
10/10
Exceptional
20 Aug 2025
Viridiana
The lady at the front desk was nice and let us get the room earlier
Leisure
8/10
Excellent
02 Jun 2025
Jorge
La ubicación del hotel
Friends
10/10
Exceptional
24 Mar 2025
Beqir
Best
6/10
Pleasant
15 Feb 2025
Frank

Basic hotel

Ok spot. Quiet. Very basic.
Partner
8/10
Excellent
10 Feb 2025
Len
There was nothing to dislike. Everything was great. First time stay on Isla. Very nice room. Quiet. Staff was great. Walkable. Close to beach. Would recommend.
Leisure Friends
6/10
Pleasant
28 Dec 2024
Victoria
Ok stay over priced
10/10
Exceptional
27 Feb 2024
Donna

Great little hotel ❤️

We enjoyed our week stay at this hotel. Our room was small but the shower was nice, plenty of hot water, mini fridge and AC. The hallway table and chairs allowed us to play cards and enjoy a drink with other guests. The main level had a large kitchen and dining area to enjoy a simple breakfast. Coffee is provided in the morning. We stored our fruit, juices and groceries in our room fridge and assembled our breakfast in the communal dining room. Beach chairs, beach umbrellas and beach towels w/ deposit are available on a first come / first serve basis. The hotel is very popular with expats. The location is central and within walking distance to both beaches. Staff is friendly and accommodating. I hear that the rooms on the 2nd and 3rd floor are better than on the main level. The Suites have a mini kitchen and more windows.
Partner
8/10
Excellent
14 Feb 2024
Edward
Access to the ocean and area restaurants
Leisure Partner
6/10
Pleasant
05 Feb 2024
Trista
Not worth the money!!!!
Leisure Family
6/10
Pleasant
13 Dec 2023
dorn
Extremely noisy around the property. Next to a busy street. Sounds in the hotel carry too much.
Leisure Self
10/10
Exceptional
11 Dec 2023
Marc-Antoine
Great location and staff
2/10
Poor
10 May 2023
Robert
I saw the room and it was disgusting. Tiny it smelled and the the bed was about 5’ long.
I’ve seen better abandoned buildings
Leisure Self
10/10
Exceptional
01 Apr 2023
Glenda
We've stayed there a few times and always enjoyed everything. So friendly and clean. Only a brief walk to our favorite beach.
Leisure Family
8/10
Excellent
30 Mar 2023
Walter

A good place to stay a few nights

The hotel's location is central but quiet. The suite was clean and comfortable. The wifi on our floor did not work on the first evening of our three-night stay, but functioned without problems afterwards.
Partner
8/10
Excellent
24 Feb 2023
Verified traveler

Good stay

We like our stay, the room was in a good state, clean every day, service personnel are nice and friendly.
Because of the carnival peroid, the noise was loud even after 24h00. But after the end of the canival the night were quiet. We will come back next year.
Partner
10/10
Exceptional
16 Feb 2023
Brenda
The room was a bit small but was very clean. The best water pressure in the shower! Loved that the big windows opened for fresh air. Appreciated the use of the Beach chairs! Would stay there again.
Leisure Partner
10/10
Exceptional
21 Jan 2023
Alex

My favorite Hotel on Isla Mujeres!

I had an amazing stay at this hotel. It had everything I could possibly need. Affordable price, WiFi, Clean Room, Towels, Hot Water, Friendly Staff, and located right next to the beach. Very calm and local vibe. I would rather stay here over an expensive all inclusive resort any day of the week.
Self
10/10
Exceptional
13 Jan 2023
Gwen
Great location. Small, older place but lots of charm. Nice people .
Leisure Partner
8/10
Excellent
21 Apr 2022
Glenda
We always enjoy staying here. Great staff and location is right in the middle of where we want to be.
Leisure Partner
10/10
Exceptional
18 Apr 2022
Joanne
A sweet and quiet hotel! Close to the beach and restaurants and shopping! This was my fourth time there and if you want a reasonably priced hotel and don’t need a bunch of frills and just want to enjoy the island then this if your place!
Leisure Partner
8/10
Excellent
05 Mar 2022
Barbara
Basic but priced well.
Leisure
8/10
Excellent
05 Jan 2022
Matthew

Love the location and open air layout

Hotel is located on the quiet side of downtown and one block from the east beach. It's a bit noisy when people are socializing in the common spaces downstairs, but the youth hostel amenities make up for that. Love the chairs you can take to the beach and bring back and common space kitchen. We'd come back here for sure.
Partner
10/10
Exceptional
21 Dec 2021
Sabastian
The staff is always wonderful and the rooms are clean.
Leisure Partner
8/10
Excellent
05 May 2021
Beata

Good wifi on first floor but room smelled musty

Wifi is good on the first floor but gets weaker as you go up. We spent our mornings drinking coffee on the third floor terrace (there is one table with two chairs) with the view of the turquoise ocean in a distance. Full size fridge and stove top make it ideal for longer stay.

However, every time we entered our senior suite we were confronted with a strong musty smell, definitely from the damp wooden cabinets. Few small cockroaches in the bathroom, not surprised as this seems like a common issue on the island. Few mosquitoes in the room, I suspected I got bitten by something inside the room or on my bed that swelled up really big.
Friends_and_family Friends
10/10
Exceptional
12 Jan 2021
Madeleine
Loved my stay here! I highly recommend it!
Partner
10/10
Exceptional
05 Nov 2020
Rob.F
Cheap little hotel. Nothing special, very close to everything. Staff super friendly. Small issue with hot water, but we didn't complain. Highly recommend if your on a budget. Manager re programmed our tv to get english.
Leisure Partner
4/10
Poor
25 Mar 2020
Michael

3 Roaches

Looked clean until they sprayed bug spray to kill some ants and 3 roaches ran out and died.. I complained and was told nothing can be done it’s just how it is on the island, then they refused to refund the 3 remaining nights, so I booked somewhere else and left and lost the money I paid for the other nights.. glad they got paid 4 Nights for me staying 1 night. They need to get rid of the roaches and the lady at the front desk who thinks roaches in a hotel is OK..
Self
10/10
Exceptional
25 Mar 2020
Veronica
Convenient location, close to the restaurants and beach. Nice staff.
Leisure Family
4/10
Poor
24 Mar 2020
Michael

Roaches

room is decent and clean looking .. good location 10 min walk to the beach .. had ants in the room ask them to spray, after he sprayed bug spray roaches started coming out in all I saw 3 or 4.. 3 of them died I have a pic of the dead ones.. when i complained they offered nothing not even a sorry and I was told it’s just the way it is on the island, then finally she offered a new room .. it was the same exact room right next door .. Not good enough I told them I wanted a refund for remaining 3 days on my booking in which they refused telling me I have to call hotels.com which was impossible cause of corona virus, i showed the owner the pics and asked for a refund on remaining nights he declined, then I asked him to come to my room at which point he offered a nicer upgraded room.. the lady seemed uninterested and like it wasn’t a big a deal at all .. I left with 3 days paid and not refunded and booked another place for next 3 days
Self
8/10
Excellent
21 Mar 2020
Didi
Friendly staff. Clean
They provided chairs for the beach, nice touch.
Leisure Family
8/10
Excellent
19 Mar 2020
Verified traveler
Upon arrival at the hotel we had a friendly greeting right away and our reservation was waiting for us. Check-in was great! Given the key to our room and we walked up the stairs to find it. Walking into our room our first impression was wow is it clean! The shower was great and so nice and bright in there. Nice and bright room overall but because the windows face out to the open areas where other rooms are we kept some blinds closed for privacy. The hotel itself is partially open to the outside on each floor which makes it feel open and airy. Noise does travel and we didn't hear much from outside but more from other guests at night if they were talking loudly while sitting outside their rooms. Nice place to stay and close to walk to the main street and the beautiful beach.
Leisure Partner
8/10
Excellent
05 Mar 2020
Verified traveler
it was a very small hotel, no pool, had to walk couple blocks to the ocean, but that’s was ok for us! The only noise was the ruid guest that drink til 1 morning, otherwise no street noise. Very friendly staff and cheap to stay. And clean
Leisure Partner
10/10
Exceptional
02 Mar 2020
Lauren
This hotel was a great value. The front desk were very friendly and helpful. The room was very clean each day. And it was quiet and well-located.
Leisure Family
8/10
Excellent
24 Feb 2020
Verified traveler
This is a great place to stay in Isla Mujeres, it's central, the people working there are great. Just make sure construction next door is over before you book.
10/10
Exceptional
15 Feb 2020
Javier

Super clean!

Very clean place! It has what you need for a stay in Isla!
Partner
10/10
Exceptional
02 Feb 2020
Swimfan
The location is great, the staff is wonderful, it's quiet late. Very comfy place in a super fun city, if expectations are realistic the will be met
Leisure Partner
8/10
Excellent
25 Jan 2020
Verified traveler
Great value for the money. Very clean. Stuff helpful and friendly. Quick check in/out. They serve coffee every morning. There is a microwave, plates, cups, etc. in the lobby which guests can use. They provide beach towels, shampoo, soap, mouth wash and lotion. Location is great - close to Playa Norte, restaurants, shops, golf cart rental place is next door. Will stay here again. The only issue which everybody mentions is the toilet not working properly but we were aware about it.
Leisure Partner
8/10
Excellent
20 Jan 2020
CB
Nice little hotel with a great price. Nothing over the top but comfortable and in a great location. Near everything, but not so near it was noisy at night. Plus there was hot water!
Leisure Self
10/10
Exceptional
17 Jan 2020
Sofie
We came back to our room one of the days and the housekeeper was on the phone on our beds clearly in the middle of cleaning our room. It didn't look or sound like an emergency she was laughing and just hanging out pretty much. Seemed a little unprofessional in my opinion. Other than that, it was a really great hotel. Really wish the front desk had a map or some recommendations for us as well. But I mean we explored as much as we could during our time there.
Leisure Friends
8/10
Excellent
14 Jan 2020
Verified traveler

Nice

It's a very clean hotel in a great location. I shared a standard room with my mom and it was too small, and the window was facing the hallway and not outside. I would go there again but choose a bigger room with an outside window. Otherwise it was a nice little hotel.
Friends_and_family Family
10/10
Exceptional
11 Jan 2020
Coloradomike
First visit to this property, but not our first visit to Isla Mujeres. This property was at an excellent location from the ferry terminal (six blocks) and from Playa Norte aka north beach (seven blocks). It was an easy walk to both, and nice restaurants were within a three block walk. Everything in the hotel's description is what they provide: clean rooms, beach towels, pleasant staff, and a pleasant experience at a good cost. We wouldn't hesitate staying here again.
Leisure Partner
10/10
Exceptional
07 Jan 2020
Ruth

Best Value on Isla Mujeres!

Fabulous hotel w a modern clean & quiet room. Good value. Nice to have a safe & fridge. Down sides include need new pillows, toilets don’t flush well, & hot water only lasts 5 minutes so no long showers. Nice staff.
10/10
Exceptional
31 Dec 2019
Verified traveler
We stayed at fancier hotels before arriving on Isla Mujeres but decided on this 2-star hotel because it had better reviews than the ‘better’ hotels on the island. Our room had everything and more and everything was brand new - A/C, fridge, fan, hair dryer, safe. The kitchen downstairs is modern and convenient and you are greeted with coffee every morning. They provide pretty beach towels AND beach chairs for a nominal deposit. Amazing! The best thing - it’s on a quiet strip of the street. Downtown Isla Mujeres is small, and very touristy - lots of bars and restaurants with loud music. Be very careful and read the reviews when booking any place. The places on the rocky side of the island tend to be quieter than those on the beachside or in the interior streets. The beach is still lovely, despite the crowds.
Leisure Partner
10/10
Exceptional
29 Dec 2019
Valentina
Pleasantly surprised by the hotel. Very clean and well kept. Beach towels and beach chairs for guest was a great plus! Will definitely stay there again.
Leisure Family_with_children
10/10
Exceptional
27 Dec 2019
Holly

Great stay

Great room, and location on the island is perfect. The staff will do whatever they can to make your stay more enjoyable. The bed is very firm and I prefer a softer kind. But that’s just a personal opinion.
Partner
10/10
Exceptional
24 Dec 2019
Verified traveler
I have stayed at this hotel many times. I'am sad their are some changes going on. Their is one new employee at nights. He most respectful man I have ever met. He doesn't speak English but I know enough spainglish to talk. But this is a very good hotel. House keeping is wonderful also.
Friends_and_family Family
10/10
Exceptional
22 Dec 2019
Raul
This property is in a really good location, close to everything... a few blocks away from ferry and one block away from all the restaurants and bars. Great location. Plus is very clean and rooms in good condition. They clean it every day and the staff there are awesome. Will stay here in the future, I really recommend this hotel to any family or couples.
Leisure Family_with_children
10/10
Exceptional
17 Dec 2019
Kristy
Affordable and centrally located. The staff is friendly and helpful. Very clean and tidy. I already have another stay booked!
Leisure Partner
10/10
Exceptional
14 Dec 2019
Repeat
We love this property! Great customer service, close to beach and restaurants.
Friends_and_family Family
10/10
Exceptional
10 Dec 2019
Verified traveler
Location is nice right downtown and close to everything. Great people very acomadating.
Leisure Family
8/10
Excellent
06 Dec 2019
Verified traveler
The only thing that i didn't like is that one night a family was speaking loudly near our room at midnight and disturb us, so i had to tell them that we were sleeping. overall good little hotel and nice location near the Super Aki supermarket.
Leisure Partner
8/10
Excellent
05 Dec 2019
randall

A great place

The front desk manager was very easy to work with and helpful in answering any questions. The room was very clean and a noise issue from one group of visitors was dealt with quickly and fairly. Staff were all very good.
Partner
10/10
Exceptional
28 Nov 2019
Verified traveler
The staff were always very friendly and accommodating. We loved the location and were able to walk easily back and forth after going out to eat, shop, or to the beach. The restaurant called Al Natural downstairs was fantastic and we are there five times during our stay! The price was very reasonable but we would book a king room next time for more space and for only a small price difference. Highly recommended!
Leisure Partner
10/10
Exceptional
14 Nov 2019
Verified traveler
We have been staying here last 4 years. Staff is very friendly and rooms are spotless.
Leisure Partner
10/10
Exceptional
07 Sep 2019
Belinda

Awesome Stay!

We had a fabulous stay at this hotel. It was so close to the beach and eateries. The rooms were super clean and comfortable. We'd stay here again.
Friends_and_family Family
8/10
Excellent
06 Sep 2019
Verified traveler
Clean, friendly staff,1 block from main pedestrial shops and restaurants and 10 minute walk to north beach.
Leisure Partner
10/10
Exceptional
30 Jul 2019
stacy
I have stayed in this hotel for 5 times and it just keeps getting better! The staff is very friendly and housekeeping seems to always work be around to get anything you need. I have stayed at the all-inclusive resorts on the island but this hotel is better because of the staff.
Leisure Family
10/10
Exceptional
25 Jun 2019
Gabriela

Great location

Great helpful staff very clean rooms and affordable for families.
Family
8/10
Excellent
24 Jun 2019
Aimee

Simple. Spacious. Clean. Location!

Perfect location for town and beach! No frills but super clean, spacious, air conditioning worked well on hot summer night. I appreciated that they had soap dispensers on the walls by the sinks. Great budget hotel if you don't have a need to spend a lot of time in the room. Beds were hard which some people tend to like. If you need soft sleeping arrangements, perhaps not the right budget place for you.
Family
10/10
Exceptional
18 Jun 2019
Miranda

Convenient hotel!

We had wonderful time here!
Family
10/10
Exceptional
02 Jun 2019
Verified traveler
Great location and great customer service. The rooms you don’t want to get stuck with room #1. The lobby can get super loud in the mornings with people checking in and out or the night at night people knocking because they forgot the main door key. Overall the staff is very helpful. My check out was at 11am but had a late flight so they let us store our bags while we walked around and kill time before it was time to get the ferry back to the mainland.
Leisure Friends
10/10
Exceptional
26 May 2019
Verified traveler
It was very clean well kept and the staff was very nice
Leisure Self
10/10
Exceptional
25 May 2019
Sandra
Good location , comfortable and clean.
Partner
4/10
Poor
21 May 2019
DDA
The check in was a pain. They will demand a 500 peso deposit for a door card that lets you in the main door after dark. There are various keys and controls that they give you. The wifi is so-so
Leisure
10/10
Exceptional
19 May 2019
Javier
We had a really great experience staying at this hotel , definitely will be staying here again , close to everything
Leisure Family
10/10
Exceptional
03 May 2019
Verified traveler
I have stayed at xbuluha too many times to count. What I truly admire is that at each visit, something has been updated, management truly care for this property. Staff is pretty constant which is also a great sign. Another great stay.
Leisure Friends
6/10
Pleasant
26 Apr 2019
Heather
The hotel was very quaint and cozy. I loved my room with the exception of low water pressure for the toilet. Also, I know the rooms are designed to be somewhat communal, so if you are looking for somewhere quiet, you may not want to stay here. I heard soooo many conversations right outside my door. There are tables set up in the breezeway for hanging out. This did not really appeal to me. Lastly after a mixup with Expedia, I booked two different rooms. I was exhausted from travel when a gentleman who did not identify himself knocked on my door to scold me for cancelling a room outside of his refund policy, but I also booked the hotel outside of his refund policy. So I likely won't stay here again.
Leisure Self
8/10
Excellent
25 Apr 2019
Y
Had a lovely time at Hotel Xbulu-Ha, friendly staff, great location, overall had everything we needed for a low key, easy stay. Unfortunately, the plumbing was a bit of an issue, perhaps the water pressure was low, both shower and toilet ran out of steam quickly. But truly, such a minor detail, this is a nice establishment!
Leisure Partner
8/10
Excellent
22 Apr 2019
Verified traveler
The hotel was in the middle of town and that made things convenient. It is about a 8 minute walk to the North Beach. The beach you see in the Expedia photo (or what looks like sand and beach is not accessible). The staff was great. We changed to the Master Suite because the bathroom was so tiny. Even though the original room held 4 it was too small. Very basic set up. Good price and free chairs which we did not drag to the beach.... too far. It was all good. Very loud people in the hallways at night up to 3 am several nights. Just people hanging outside their rooms etc. I would probably not stay again and look for something a little bit more upscale. Again it was good for the price.
Leisure Family
8/10
Excellent
20 Apr 2019
Verified traveler
Great place and excellent location! The internet is very slow or doesn’t work at all which is inconvenient when you want to book and organize the rest of your trip.
Leisure Partner
8/10
Excellent
19 Apr 2019
Verified traveler
Great location! Close to the beach, the shops and all the yummy food! Staff was very friendly. It's located right behind Rolandi's on Hidalgo. There's a coffee shop right next door that I went to every morning for my ice coffee. I stayed on the 3rd floor and my mother stayed on the 1st floor. Beds were comfy enough. Shower was good. Toilet would take a few tries to flush but nothing major. I would recommend for the price and location. Enjoy.
Leisure Family
10/10
Exceptional
18 Apr 2019
Verified traveler
The property was very clean and in a great location - walking distance to north beach. Staff was very friendly.
Leisure Family
10/10
Exceptional
09 Apr 2019
Verified traveler
We love the staff - very caring and helpful. The hotel is in a great location. Safe and clean! We will definitely return!
Leisure Family
10/10
Exceptional
04 Apr 2019
Verified traveler
Very easy check in very close to all the restaurants and the beach everything was in walking distance
Leisure Self
10/10
Exceptional
03 Apr 2019
Verified traveler
The Hotel staff is wonderful and very friendly. They will handle any problems. If you need help ask for Marta in Housekeeping. I have nothing bad to say. I have stayed there 4 times and will return in fall.
Leisure Self
10/10
Exceptional
29 Mar 2019
Verified traveler
Second time staying here. Had a very pleasant experience and hope to go back next year.
8/10
Excellent
27 Mar 2019
Verified traveler
Like - price, location, staff, morning coffee.
Dislike - no refrigerator
Leisure Self
10/10
Exceptional
27 Mar 2019
Nancy

Will Stay Here Again!

This hotel was perfect for me. I loved the location, my room looked over the malecon, about a block away. The room was very clean, basic, modern and well-kept. Really nice staff. I liked the common lounge and kitchen stuff in the lobby. I made my toast there in the morning and there's coffee brewing. I am definitely going to stay here again!
10/10
Exceptional
25 Mar 2019
Verified traveler
There’s nothing I dont like about this place, have been going there for years. Great staff, amenities and very clean. Location is excellent also. They will accommodate you in any way possible.
Leisure Partner
10/10
Exceptional
18 Mar 2019
Verified traveler
Great location ! Great staff ! I will book this place again next year !
Leisure Family
6/10
Pleasant
17 Mar 2019
L Douglas

Nothing special.but ok

Basic but ok
Friends
10/10
Exceptional
19 Feb 2019
christian

Nice location

Nice location
Partner
10/10
Exceptional
15 Feb 2019
Verified traveler
We booked this hotel the morning of as we were getting ahead of the storm about to hit E. Canada... we needed a place for just 2 nights and they helped us navigate this albeit a different room each night! But they did the move for us... our next room was ready super early and when the AC got all glitchy Juan Carlos and his boss REALLY went that extra mile to repair it... the extra mile being a trip over to Cancun that afternoon!!! I would HIGHLY recommend this hotel and would gladly have stayed my 2 weeks here! The loan of beachchars daily.... the location, right in between the best tacos and the best little coffee shop... what more could you want!
Leisure Partner
10/10
Exceptional
11 Feb 2019
Verified traveler
This property is close to all the central core as well as the beach. The hotel has a common area downstairs in the lobby which has a microwave,coffee maker,sink to wash your dishes. It provides beach towels and beach chairs for their guests. Great little hotel with lots of returning guests all very friendly! Our room was cleaned daily with fresh sheets and fresh towels! Really enjoyed our one week stay here!
Leisure Partner
10/10
Exceptional
06 Feb 2019
Verified traveler
Great location. Very friendly staff. Rooms kept very clean.
10/10
Exceptional
06 Feb 2019
Verified traveler
Excellent location, close to the beach, great personnel.
8/10
Excellent
04 Feb 2019
Verified traveler
It is very close to both sides of the island. Great deal for the money. The rooms are clean and the staff is friendly and helpful.
Leisure
10/10
Exceptional
04 Feb 2019
Verified traveler
The property and room was very clean and smelled good. They came and cleaned each day, providing clean linens and towels. Juan Carlos was a wonderful and friendly host as were the rest of the staff. Beach chairs were sitting by the door to grab on the way to the beautiful waters and beaches of the Caribbean. The location is super close to shopping and dining,two blocks from the supermarket and walking distance from the ferrry terminal. Has parking across the street if you decide to rent a golf cart, scooter or car. The bed was a bit firm but would not keep me from staying there again. Great value! Planning to stay there again on our next visit!
Leisure Partner
10/10
Exceptional
30 Jan 2019
Verified traveler
We loved the place, it was clean, quiet, and nice staff. Great location!
Leisure Partner
10/10
Exceptional
29 Jan 2019
Verified traveler
Wonderful location - close to coffee, restaurants, shopping, and the beach. We have stayed several times in Isla Mujeres and this was the best experience - very reasonable, very clean, and very safe; what more can a traveler want?
6/10
Pleasant
25 Dec 2018
Verified traveler
Room & staff were great but NO hot water after first two days!
10/10
Exceptional
12 Dec 2018
Verified traveler
This nice Hotel with rates. Staff is all GREAT. Stayed there couple of times and will continue.
10/10
Exceptional
28 Nov 2018
Maurice
I had a great stay. The rooms were very clean and the staff hospitable...
8/10
Excellent
28 Nov 2018
Robert
Would recommend to anyone, close to local market,restaurant & beach.
Friends

Location & surroundings

Hotel Xbulu Ha
Av Guerrero 4 Col Centro, Isla Mujeres, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels