Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Hotel Secreto

Cancun (and vicinity) · Mexico

Seccia N Lote 11View location

9.8/10Excellent348 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.8/109.8
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities9.2/109.2
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Secreto

When you stay at Hotel Secreto in Isla Mujeres, you'll be on the beach, a 1-minute drive from Norte Beach and 10 minutes from Dolphin Discovery. This 4-star hotel is 7 mi (11. 3 km) from Las Americas Cancun Mall and 11. 2 mi (18 km) from Tortuga Beach.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Take advantage of the hotel's room service (during limited hours). Make yourself at home in one of the 12 individually furnished guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at Hotel Secreto in Isla Mujeres (Centro - Supmza 001), you'll be within a 5-minute walk of North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

This beach hotel is 0.5 mi (0.8 km) from Isla Mujeres Ferry Terminal and 14.7 mi (23.7 km) from Langosta Beach. Make yourself at home in one of the 12 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Spa
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Isla Mujeres Cemetery 0.3 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 0.3 km / 0.2 mi
North Beach 0.4 km / 0.2 mi
Miguel Hidalgo 0.4 km / 0.2 mi
Faro de Punta Norte 0.5 km / 0.3 mi
Parador Fotográfico 0.6 km / 0.3 mi
Aztlán Galería 0.6 km / 0.4 mi
Cocal Beach 0.7 km / 0.4 mi
Isla Mujeres Ferry Terminal 0.8 km / 0.5 mi
Garrafon Natural Reef Park 1.7 km / 1 mi
Crayola House 3.8 km / 2.4 mi
Mundaca House 5.6 km / 3.5 mi
Shark Beach 6.5 km / 4 mi
Parque de los Suenos 7 km / 4.3 mi
Joysxee Floating Bottle Island 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Hotel safe
  • Concierge
  • Luggage room
  • Clothes dryer
  • Outdoor freshwater pool: 1
  • Non-smoking establishment
Show 2 more facilities & services
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hotel Secreto

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Secreto

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Hotel Secreto

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Secreto

9.8
Excellent
348 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Antonette
We traveled with friends who had stayed here before-we absolutely loved it-all the staff are so family friendly and helpful in so anyways! Forget about all inclusive and stay here-perfect location, and very peaceful. We will definitely be back!
Friends
10/10
Exceptional
20 Jul 2026
Carol
The staff are amazing. Beautiful property, nice rooms, air conditioning works great.
Friends
10/10
Exceptional
12 Jul 2026
Gina
I was so pleasantly surprised at how absolutely clean this property in the room was. Everything about it was fabulous. Every staff member was exceptional an extra shout out if you stay here or inquire or if you have questions is to email them and direct it to Milie. I absolutely will return.
10/10
Exceptional
10 Jun 2026
lester
Really a hidden germ
Quite
Professional staff
Great setting
Family_with_children
10/10
Exceptional
06 May 2026
Elizabeth
Absolutely love loved this hotel! Beautiful room, beautiful view and 1000% will be back.
Family
10/10
Exceptional
27 Apr 2026
Kelly
We have stayed at Hotel Secreto 3 times and we love it. Everyone is so nice and helpful.
Family
10/10
Exceptional
21 Apr 2026
Bridgett
Great views from the balcony and the roof bar sunset view is gorgeous
Partner
10/10
Exceptional
12 Apr 2026
Beth
Beautiful view, clean and spacious rooms, friendly service, comfortable beds and great A/C. Wonderful stay!
Partner
10/10
Exceptional
30 Mar 2026
Julia
Amazing place to stay! The staff was lovely and the hotel was beautiful.
10/10
Exceptional
23 Mar 2026
Edwin
Beautiful location.
Everything is walking distance.
Pool access and Rooftop access daily for sunrise and sunset vistas.
Rooms with Ocean view double as pool view.
Room has AC and dehumidifier.
TV uses Stingray Streaming which has tons of channels!!!
Clean rooms and staff freshens up rooms early which is nice.
Partner
10/10
Exceptional
22 Feb 2026
Michelle
Loved rooftop bar, staff were great, was afraid because there were a few reviews where they said
10/10
Exceptional
31 Jan 2026
Chris
The staff at Secreto is top notch! Rooftop bar is a lot of fun too
Leisure Partner
6/10
Pleasant
06 Dec 2025
Dong
The staff were friendly, but it seems the furnitures need some upgrades. The mirror table in our room looks ages ago, and maybe the pint too. Also, we killed 30+ mosquitoes in our room in 24hours. The house keeping came for the cleaning the next day but still leave the door open although we specially told the front desk please keep the door closed to prevent mosquitoes. The location of the hotel is great.
Leisure Family
10/10
Exceptional
23 Nov 2025
James
A perfect location. The room was brilliant and the staff very friendly and helpful. We really enjoyed the Hotel Secreto
Leisure Partner
10/10
Exceptional
08 Nov 2025
James
Awesome place. Clean, comfortable. The views and roof top bar are fantastic. The staff are so friendly and profesional you will not go wrong booking here.

Leisure Family
8/10
Excellent
06 Nov 2025
EUNJUNG
It is a simple hotel. but the staff there is great. Very helpful. My only complaint would be weak water pressure in the shower. Location is also great!
Partner
8/10
Excellent
12 Oct 2025
Tim
Beach rocky, hotel good for price. Room comfortable and quiet.
Leisure Partner
10/10
Exceptional
11 Oct 2025
CATHERINE
This hotel is a hidden gem, located a short walk from all the action and top beaches, but tucked away in a quiet alcove with a stunning pool that overlooks a deserted beach, which I had to myself whenever I wanted it.

Everything is spotlessly clean. The lovely staff are super-friendly and helped with dinner recommendations, found a therapist to give me a massage within 10 minutes, even though it was the usual ladies day off and couldn’t be friendlier. The bar by the pool makes delicious (strong!) cocktails.

The gym is quite basic (and very hot - give it 10 mins for the AC and all the fans to take effect!!!) but does what it needs to do (unless you’re after cardio).

Loved it so much I stayed an extra night. Strong recommendation!
Leisure Self
10/10
Exceptional
23 Aug 2025
Ann
The staff are positive and very helpful. Only drawback is inability to snorkel off the beach (prohibited) but the pool is one of the nicest I've ever swam in. Rooftop bar is spectacular and the showers, beds and rooms are excellent. Will stay again next time, too. Great value for cost.
Leisure Partner
10/10
Exceptional
13 Aug 2025
Robert
The staff was wonderful. Beautiful property.
10/10
Exceptional
02 Aug 2025
Monica
Tucked away just off the main streets of downtown Isla Mujeres, Hotel Secreto is a true hidden gem. This secure, boutique hotel offers card-only access and a peaceful retreat from the island’s hustle and bustle.

We stayed in a first-floor room with a private patio overlooking the pool and a partial view of the ocean. It featured a table, chairs, and a cozy lounging bed—the perfect spot to unwind. The pool was a nightly favorite for us, with just the right temperature to relax under the stars while listening to the gentle sound of ocean waves. We were even lucky enough to spot sea turtles nesting along the shore—truly unforgettable!

The staff were friendly and helpful when approached, with small touches like opening the front door for us daily so we didn’t need to pull out our key card. The pool and rooftop bar attendants were also very kind and welcoming.

While the hotel is quiet and restful, two small notes: the air fresheners used throughout are a bit strong, and the room could benefit from a ceiling or portable fan.

That said, this hotel is an incredible value. The property is kept exclusive—only guests and rooftop bar patrons are allowed—which made it feel private and serene. We’ll absolutely be back when staying on the north end of the island. Highly recommended for couples or solo travelers seeking tranquility and charm.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Verified traveler

Secluded Oasis

The hotel felt very secluded and had a nice sand beach area. Not a beach for swimming. Too rocky but you can walk along the sand to a nice swimming beach (Playa Norte).
Nice spa for massages.
Beautiful patio with lounge bed with an ocean view. Highly recommend booking an ocean view Rooftop restaurant/bar. Great view at sunset! Easy walk to shopping and dining. Can rent a golf cart which makes it nice!
Friends_and_family Family
10/10
Exceptional
04 Jun 2025
Alec
If you’re looking for a quiet getaway but still want quick access to many dining options look no further! Hotel Secreto delivers everything it promises and more. The rooms and amenities are top notch, the staff is always willing to help, and the location lets you find your perfect balance between privacy and Isla’s bountiful nightlife. We loved our stay and will be staying here whenever we’re back!
Leisure Partner
10/10
Exceptional
26 May 2025
Jose
We had a great stay at Hotel Secreto. Looking forward to visiting again.
Leisure Friends
10/10
Exceptional
22 May 2025
Stephen
Secreto is now our home away from home! We go to Isla Mujeres at least once a year and we won’t stay anywhere else! The ladies at the desk are all amazing! Angel on the roof is great!
Leisure Family
10/10
Exceptional
18 May 2025
John
The hotel was delightful, and the staff couldn’t have been nicer. Unfortunately Isla Mujeres does not have great food. This is not my first time to the island. We tried three of the recommended restaurants. All were mediocre at best. Secreto is wonderful!
Leisure Friends
8/10
Excellent
12 May 2025
Chris
We prefer this type of smaller resort feel. Secreto is in good condition, but you need to appreciate the modern style, sacrificing drawers / closet storage space.
Leisure Partner
10/10
Exceptional
07 May 2025
Christen
Great spot centrally located, staff was very accommodating. Close to all the downtown amenities and Playa Norte
Leisure Friends
10/10
Exceptional
03 May 2025
Bruce
Awesome place great service and great food in the area.
10/10
Exceptional
03 May 2025
Robert John
What a perfect way to spend our first ever vacation there. The staff was amazing and the property was conveniently located. If I had a wish for future enhancements I would add (1) Hot Tub, (2) Chair in room & (3) Clean and modernize Gym. All in all we loved our stay here.
Leisure Friends
10/10
Exceptional
22 Apr 2025
Irit
Great place
8/10
Excellent
31 Mar 2025
Karen
Very comfortable 3 night stay - well worth paying the extra for a second floor balcony room. Welcome tranquil spot in an otherwise very touristed area. Short walking distance to the public beach, eateries and dive centre.
Partner
10/10
Exceptional
25 Mar 2025
Chad
The rooms were very clean and spacious. The staff was super friendly and helpful with local insight on shops restaurants.
Leisure Partner
10/10
Exceptional
21 Mar 2025
Benjamin
Well run upscale modern facility with pool and beach plus rooftop bar. Secluded yet very convenient to restaurant,bar,beach ans shopping. Very close to beginning of the malicòn.
10/10
Exceptional
16 Mar 2025
Heather
Beautiful boutique hotel with stellar service and amenities. Even though the non-ocean view rooms are microscopically tiny and basic (no chair in the room because there is no room for anything beside the bed, no irons, no balcony, suitcase is wedged in front of closet area that is almost unusable because it’s so small and the bar to hang clothes on is so high it’s almost out of reach unless you are tall), I would still stay here again because it’s a perfect walkable location to Playa Norte and everything you want to access there, but also quiet and secluded feeling. Next time hopefully in one of the 12 ocean-front rooms, which book up fast.
Leisure Partner
10/10
Exceptional
07 Mar 2025
Beatrice
Just got back from a week long stay with my husband. I can’t say enough great things about the property. Clean, friendly, secluded, but close to the hustle and bustle. Felt very safe. Our room had a fridge and safe. Coffee and water refilled every day. We stayed in one of the standard rooms, no view but the room was still beautiful. We can’t wait to come back and stay in an ocean front room. Only place well stay on the island!
Leisure Partner
10/10
Exceptional
15 Feb 2025
Sean
The staff was awesome
And the views of the ocean were unbelievable
Leisure Family
10/10
Exceptional
30 Jan 2025
Michelle
This is a great location on the island. The staff was very polite and helpful with everything. The rooftop bar had great views and good drinks. We couldn’t go in the ocean on the property cuz of the waves, but north beach is just a short couple minute walk away. Plus, it was nice to lay on our beach since it was very private. We usually don’t go in the water much so it didn’t bother us. We most likely would go to the same hotel again next time we are on the island.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Michael
Had a great room overlooking pool and beach. Awesome patio
10/10
Exceptional
07 Jan 2025
Ma, Dolores
I had a great stay, the staff was so friendly and overall amazing. The hotel have the most beautiful picture perfect ocean view with a private beach
Leisure Partner
10/10
Exceptional
05 Dec 2024
Johnny
Everyone was nice and it was clean!
10/10
Exceptional
05 Nov 2024
James Edward
This was our first time at this property. We had stayed close to it before so we knew the area.

The staff was friendly and helpful, Eileen was a blessing when it came to any concierge service we needed.

The roof top bar offered a spectacular view.
Leisure Family
10/10
Exceptional
04 Nov 2024
Camille
Beautiful property with a great location. Beds were very comfortable and the room had high quality sheets and towels. Staff was courteous. The roof top bar was great! The pool was also lovely,
Leisure Friends
10/10
Exceptional
29 Oct 2024
Miguel
Our stay was great.
10/10
Exceptional
08 Sep 2024
Gaye Lynnette
Beautiful property in a hidden part of North beach area. Very comfortable beds. Excellent staff. Great views. Convenient to shopping, restaurants, and ferry.
Leisure Partner
10/10
Exceptional
10 Aug 2024
Corey
Beautiful hotel,excellent staff,easy walk to beach and restaurants. The rooftop bar has the best sunset view in the island!
Leisure
10/10
Exceptional
31 Jul 2024
jonathan
A great spot close to the busy areas
Leisure Family_with_children
10/10
Exceptional
16 Jul 2024
Kristin
The property was safe, the staff are very helpful and personable. The rooms are clean and cold. Great views and roof top bar with a view of the area.
Leisure Family
10/10
Exceptional
15 Jul 2024
Stephen
Very nice comfortable room! Secluded but easy walking to Hidalgo for food and shopping. Very friendly and helpful staff. Saw several loggerhead sea turtles come on the the hotel beach to lay their eggs.
Leisure Family
10/10
Exceptional
15 Jul 2024
Valerie
Close to North Beach, clean, beautiful property.
Leisure Partner
10/10
Exceptional
28 Jun 2024
Patricia
Hotel Secreto is a wonderful hotel walking distance to restaurants and beach! We had a wonderful time during our stay and definitely recommend this hotel if you are looking for a quiet hotel close to the action of the beach and Hidalgo street!
Leisure Partner
10/10
Exceptional
26 Jun 2024
KEVIN
Great boutique hotel
10/10
Exceptional
08 Jun 2024
Petra Trinidad
We recently stayed at Hotel Secreto for 3 nights. We had the best experience, the staff was outstanding and Maria in the spa gave me the best massage I ever had!
Leisure Partner
10/10
Exceptional
05 Jun 2024
Veronica Lizet Duron
Nice view if you get a balcony. Great hotel if you want to relax.
Leisure Partner
10/10
Exceptional
22 May 2024
Kelly Renea
We love Hotel Secreto
Leisure Friends
10/10
Exceptional
01 May 2024
Jose
Place was nice and close to beach and restaurant walking distance staff was friendly wish there was a restaurant on site though
10/10
Exceptional
22 Apr 2024
Nicholas Alexander
I almost don’t want to leave a review, in hopes to keep this place as secret as it is, but they deserve all the praise. The staff are willing to go above and beyond to ensure your stay on the island is amazing. They really make you feel at home. The room was the most beautiful one we’ve ever stayed in. The hotel is never noisy, the drinks are well priced and delicious, and the pool/beach area is tucked away from the crowds with stunning views. I couldn’t recommend this hotel enough. Do yourself a favor and stay here! The local spots to eat around town are all amazing.
Leisure Partner
10/10
Exceptional
07 Apr 2024
Erin
Hotel Secreto is always a wonderful stay. The staff go above and beyond. Angel, Estefania, Cesar, Jose, Millie, and every person there will do whatever they can to make your stay memorable. The pool and pool deck are beautiful. The beach and beach beds are quiet and secluded, despite being steps away from the insanity of North Beach. The rooms are nicely appointed, with comfortable beds. The water pressure has never been an issue when we’ve been there (as it can be some places on Isla) and the air conditioning is ice cold. The rooftop bar is a wonderful place to watch the sunset.
Leisure Partner
10/10
Exceptional
29 Mar 2024
Andrew
Great property with amazing views, perfect access to the best shopping and beaches. Rooms were immaculate and the rooftop bar was a great added bonus.
Leisure Self
10/10
Exceptional
24 Mar 2024
Abram
Staff was nice and helpful. Facility was nice and clean and the rooms are huge
Leisure Partner
10/10
Exceptional
24 Mar 2024
Tracie
This is a small, beautiful hotel. We love the non-hustle and bustle feeling about it. It was calming and relaxing. The staff was wonderful. The premise was wonderful everything is clean and nice. We can’t wait to stay next year again.
Leisure Partner
10/10
Exceptional
17 Mar 2024
Tracie
This is a really special place. Small and unique and perfect
Leisure Partner
10/10
Exceptional
14 Mar 2024
Marlen
I loved this property rooms are clean small but very nice you can walk down to the beach and along the sand and rocks and get to Playa norte like 3 minute walk or you can go around through the hotel and the streets and get there too .. a lot of good taco stands near by
Leisure Partner
10/10
Exceptional
08 Mar 2024
Manuel
We love Hotel Secreto. From the staff to the location and close to restaurants, shops and the most beautiful beach. Trust me! 🎉. You won't be disappointed.
10/10
Exceptional
08 Mar 2024
Shannon
Prime location! Comfortable beds and amazing views.
10/10
Exceptional
29 Jan 2024
Jeffrey
The rooms are fantastic and comfortable. The location is very close to the North Beach area while having a nice pool. The service was impeccable. The front door is hard to find the first time as there isn't really a sign. And we didn't have an ocean view room, but we really weren't in the room much anyway and it was perfect for everything we needed it to be.
Leisure Partner
10/10
Exceptional
18 Dec 2023
Mark

Wonderful location

Fantastic location away from the busier part of Isla Mujeres. Awesome and attentive staff. Rooftop bar is beautiful. Would recommend it for anyone staying on the island.
Partner
10/10
Exceptional
25 Nov 2023
Maria Juanita
The staff was great, very welcoming and helpful . The properly is very clean and safe. Very close to the beach.
Leisure Family
10/10
Exceptional
22 Nov 2023
Kati Ann
Wonderful boutique hotel with such nice staff! Walking distance to Norte Beach, Hidalgo, the boardwalk and beautiful views!
Leisure Family
10/10
Exceptional
01 Nov 2023
Austin

Perfect for Couples

What a place! I stayed here with my wife and another couple and it was perfect. The room itself was comfortable and we had everything we needed. The staff was extremely friendly and courteous the entire time. We highly recommend visiting the rooftop bar prior to going out for the evening. The views are insane.
Friends_and_family Friends
8/10
Excellent
26 Oct 2023
Ray
Secreto is a nice little hotel with great access to Isla's 'downtown' and the beach. Friendly attentive staff. My negative is that the hotel is under renovation and we did not find out till after our arrival. That was a turn-off.
Leisure Partner
10/10
Exceptional
24 Oct 2023
John
Best hotel in the island we have been to probably 12 time there . The place
will only be staying now !
Leisure
10/10
Exceptional
20 Aug 2023
John
Nice little boutique hotel in Isla Mujeres. Staff was friendly and very helpful. It’s not all inclusive, but there are loads of food trucks right down the street.
Leisure Family
10/10
Exceptional
08 Aug 2023
Simon

The Best Hotel on Isla Mujeres 🌟🌟🌟🌟🌟

We will never stay at another hotel on the island. I wish I could remember all of the names of the lovely staff, but Stephanie and Millie were so friendly and professional. We stayed in a room with an ocean view that exceeded our expectations. Our terrace had a large daybed with a table and chairs that we enjoyed our morning coffee and evening cocktails on. Our bed was incredibly comfortable, the bathroom was lovely and the amenities that the hotel offers are extensive. Plus the location on a hidden quiet beach is outstanding, unlike the big hotels on Playa Norte with boats docked offshore blaring music. We swam in the pool everyday, and just relaxed. Security is another reason we loved the hotel. After hours you need an electronic room key to enter the front door, but there is an attendant inside confirming that you are a guest. We cannot say enough. This is our new home away from home. We visit the island at least twice a year.
Partner
10/10
Exceptional
09 Jul 2023
Emily
Great hidden boutique hotel!! Beach isn’t swimmable but it’s got a great intimate pool that lets you connect with the other guests! Staff is very friendly and we loved our stay here!
Leisure Partner
10/10
Exceptional
27 Jun 2023
Mary
We stayed at Hotel Secreto for 6 nights and really enjoyed it! The staff is very nice and helped with taxis and dinner reservations. Millie was amazing and so accommodating! The bartenders are great and friendly. The rooftop opens at 5pm and is an amazing place to have a drink and watch the sunset. It did rain a couple of afternoons and they did not open it on those evenings.

There are no onsite restaurants at this property but we saw several guests ordering food for delivery. There are street food vendors a short walking distance away and Hidalgo St. is close by with multiple restaurants and many bars with nightly entertainment and live music.

The pool is clean and has plenty of lounge chairs and umbrellas for shade with a nice view of the beach. They do set up a bar outside during the day starting in the early afternoon and in the evenings in the lobby. There is beach access and it’s very secluded but not a swimmable area. Playa Norte is just around the corner and you can walk over there and swim and snorkel. The best part was waking up to turtle tracks and getting up around midnight watching some come to the beach to lay eggs!!!

The only downfall which is not the hotel’s fault, was late night noise and music being played by some people who apparently live behind the hotel and it went on about 3 nights until 1 or 2 in the morning. Next time I would spend the extra money and stay in a ocean view room as the standard rooms do not have patios.
Leisure Family
10/10
Exceptional
05 Jun 2023
mark
Great Service!!! great property, highly recommend. Close to everything but not in the middle of everything. Great roof top bar! Great drink service by the pool. Highly recommend.
10/10
Exceptional
24 May 2023
Denise
This hotel is a perfect choice! You can walk to north beach and restaurants. The staff is amazing!
Leisure Friends
10/10
Exceptional
20 May 2023
William

Perfect Hotel

Amazing spot. The most relaxing vacation I have ever had. Beautiful hotel close to everything and the staff, particularly Angel and Stephanie went above and beyond to make our stay phenomenal. The rooftop bar alone is reason to go, not to mention the spa.
Partner
10/10
Exceptional
14 May 2023
Erika

Weekend getaway.

Loved this hotel.
Cute comfortable and close to everything. We would definitely recommend this hotel.
Partner
10/10
Exceptional
25 Apr 2023
Kendolynn

Secret Secret...I've got a secret

A wonderful experience! This hotel caters to its guests. Rooms are clean, the lobby and spa were equally clean and inviting. Amazing atmosphere and best boutique hotel on the island!
Partner
10/10
Exceptional
19 Feb 2023
Rex
Beautiful, relaxing. Close enough to the fine beaches and exciting vibe of downtown.
8/10
Excellent
15 Jan 2023
MANNING
Property was good in general. Quiet and walkable distance to everything. However, Wi-Fi was not good anywhere except for the lobby. We wanted to work from our room and around the pool and it was not possible. Hopefully, they will fix this issue.
Business_and_leisure Partner
10/10
Exceptional
23 Dec 2022
Cheyanne
Hotel Secreto was absolutely breathtaking! From the service, to the property & the cleanliness of the hotel, I rate it 11/10! Will definitely come back to this hotel in the future. Thank you so much for making our stay so comfortable!
Leisure Partner
10/10
Exceptional
22 Dec 2022
Ronald

Just relaxing

The staff was very friendly and helpful.
Partner
10/10
Exceptional
09 Dec 2022
Lorina
They were doing a lot of updating on the outside of the hotel like painting and doing a lot of work near the pool area which sucked
Leisure Partner
10/10
Exceptional
04 Sep 2022
Gregory Kirk
Staff was very helpful and friendly! Hotel was very clean and comfortable!
Leisure Family
10/10
Exceptional
30 May 2022
Cheryl L
We loved Hotel Secreto and would stay there again! Scott and Claudia were fabulous! A clarification: another reviewer said Scott (owner) likes anything with the Union Jack flag. This is NOT true. The reviewer was attempting to make a joke. (He failed.) Anyway, this hotel is a gem....great staff, environment is quiet and relaxing. So soothing to sit on the balcony and listen to the waves crash! Claudia arranged for us to rent a golf cart and it was a blast. (Much love to Claudia.) I hope to stay there again one day.
Leisure Friends
8/10
Excellent
16 May 2022
Kalee
The staff was super friendly and so helpful. We enjoyed chatting with them and they seemed to genuinely care about us having a good time. Thank you all!
Leisure Family
10/10
Exceptional
15 Apr 2022
Lisa
Lovely hotel with a wonderful staff and very relaxing atmosphere. I will definitely be going back.
Leisure Family
10/10
Exceptional
07 Apr 2022
Angie

Wonderful stay!

A great location for night life and close to downtown shopping. The pool is great and overlooks the ocean. The beach at the hotel is not a great beach to swim at for it is very rough. You are still only a couple blocks away from wonderful beaches with smoother waters. Just a quick ride if you have a golf cart! Overall, I loved this hotel and the people were very friendly and accommodating.
Friends_and_family Friends
10/10
Exceptional
21 Mar 2022
Ian
An amazing property. Great staff and location. Very clean with wonderful views.
Leisure Partner
10/10
Exceptional
20 Mar 2022
Christine

Gorgeous quiet place

We loved it at Secreto. We had an ocean-facing room on the second floor and it was lovely. Huge room and the view from the balcony was gorgeous.
Partner
10/10
Exceptional
20 Mar 2022
Lisa
We loved our stay at Hotel Secreto! The place is gorgeous. The location is awesome. Very close to all the action but a little away so you can enjoy some quiet. The private beach is super pretty. The pool is great and the people there could not have been nicer! Claudia, Estefi and Angel all had great recommendations on where to eat, things to see, all that! We will definitely return!
Partner
10/10
Exceptional
10 Mar 2022
Michael K
Hotel Secreto is a spectacular property. The staff is friendly and helpful and goes out of their way to make one's stay enjoyable. The rooms are beautiful with amazing views out to the beach, and the pool area is beautiful. We did not use the weight room or spa services, so can't comment on that.
Leisure Partner
10/10
Exceptional
04 Mar 2022
Adam

Can't wait to return!

We had a wonderful two nights at Hotel Secreto and look forward to staying here again when we visit Isla Mujeres in the future. The location is pretty perfect - walking distance to all that the Centro/Playa Norte area has to offer but still just a bit off the main drag so you still get to enjoy some quiet, especially with the gorgeous little beach in front of the hotel. The service at the hotel was wonderful as well!
Partner
10/10
Exceptional
21 Feb 2022
Yvonne
Hotel Secreto was special and unique. The combination of the quiet, beautiful location on the wild side of the beach and the easy walk to the swimming beach and to shops and restaurants was great. The best thing was how friendly and helpful the staff was. They were all wonderful people who were kind and generous. I would definitely go back there again.
Leisure Friends
10/10
Exceptional
20 Feb 2022
brett
Secluded and quiet yet close to everything. Only spent two nights but would come back because it's so close to beach, shopping and dining. Rooms were very clean and comfortable. Claudia at front desk was excellent!
Leisure Partner
8/10
Excellent
04 Feb 2022
Antonio
Great little property! It is tricky to find due to the lack of sign, and being right next to another property, at the end of an unmarked street. The pool and beach cove in front of the hotel are great!
Leisure Family
10/10
Exceptional
28 Jan 2022
Monica
Perfect spot for our short stay.

Location & surroundings

Hotel Secreto
Seccia N Lote 11, Isla Mujeres, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Hotel Secreto

42 hotel photos