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Esplendor By Wyndham Isla Mujeres All Inclusive

Cancun (and vicinity) · Mexico

Carretera Sac Bajo No 046 Lt. 5 Mz. 072 Sm 07View location

8.6/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.2/108.2
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Esplendor By Wyndham Isla Mujeres All Inclusive

This establishment offers a total of 70 units. Those staying at this property may surf on the internet thanks to the Wi-Fi access ready to use on public areas.

Esplendor By Wyndham Isla Mujeres All Inclusive offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Esplendor By Wyndham Isla Mujeres All Inclusive has wheelchair-accessible common areas. Parking facilities are available for guests' convenience.

Esplendor By Wyndham Isla Mujeres All Inclusive may charge a fee for some services.

Read more about this hotelShow less

Located in Isla Mujeres, Esplendor by Wyndham Isla Mujeres Boutique All Inclusive is a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal. This beach hotel is 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club.

Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Spa
Gym
Entertainment
Beach services
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Private host property Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 150 per stay
    • A tax is imposed by the city: USD 2.05 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 0.1 km / 0.1 mi
Garrafon Natural Reef Park 0.1 km / 0.1 mi
Joysxee Floating Bottle Island 0.3 km / 0.2 mi
Shark Beach 0.4 km / 0.2 mi
Mundaca House 1.3 km / 0.8 mi
Parque de los Suenos 2.5 km / 1.6 mi
Crayola House 3.1 km / 1.9 mi
Punta Sur 3.9 km / 2.4 mi
Isla Mujeres Sculpture Garden 4.1 km / 2.5 mi
Statue Ixchel 4.2 km / 2.6 mi
Cliff of the Dawn 4.2 km / 2.6 mi
Miguel Hidalgo 6 km / 3.7 mi
Isla Mujeres Ferry Terminal 6.2 km / 3.8 mi
Faro de Punta Norte 6.4 km / 3.9 mi
North Beach 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 5
  • Double rooms: 31
  • Suites: 70
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 6 more facilities & services
  • Lift accessExtra charge
  • Restaurant
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • DivingExtra charge
  • CanoeingExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKING • 1 BedroomJSU.KG-NM
    JUNIOR SUITE KING BED NON SMOKINGPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Hairdryer
    • Toiletries
    • Safe
    • Alarm clock
    • Cot on demand
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Hairdryer
    • Toiletries
    • Safe
    • Alarm clock
    • Cot on demand
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA OCEAN FRONTVILLA • OCEAN FRONT • 1 BedroomVIL.OF
    VILLA OCEAN FRONTPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Cot on demand
    • Alarm clock
    • Toiletries
    • Minibar
    • Kitchenette
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    VILLA OCEAN FRONT

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.OF

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Cot on demand
    • Alarm clock
    • Toiletries
    • Minibar
    • Kitchenette
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH TERRACEJUNIOR SUITE • WITH TERRACE • 1 BedroomJSU.TR-1
    JUNIOR SUITE WITH TERRACEPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Toiletries
    • Safe
    • Tea and coffee making facilities
    • Cot on demand
    • Alarm clock
    • Minibar
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    JUNIOR SUITE WITH TERRACE

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.TR-1

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Toiletries
    • Safe
    • Tea and coffee making facilities
    • Cot on demand
    • Alarm clock
    • Minibar
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDS NON SMOKINGJUNIOR SUITE • TWO DOUBLE BEDS NON SMOKING • 1 BedroomJSU.2D-NM
    JUNIOR SUITE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Safe
    • Internet access
    • Cot on demand
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    JUNIOR SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-NM

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Toiletries
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Safe
    • Internet access
    • Cot on demand
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONY • 1 BedroomJSU.BL-1
    JUNIOR SUITE WITH BALCONYPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Minibar
    • Internet access
    • Tea and coffee making facilities
    • Safe
    • Hairdryer
    • TV
    • Toiletries
    • Alarm clock
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    JUNIOR SUITE WITH BALCONY

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL-1

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Minibar
    • Internet access
    • Tea and coffee making facilities
    • Safe
    • Hairdryer
    • TV
    • Toiletries
    • Alarm clock
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONY • 1 BedroomJSU.BL
    JUNIOR SUITE WITH BALCONYPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Tea and coffee making facilities
    • Toiletries
    • Alarm clock
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    JUNIOR SUITE WITH BALCONY

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Safe
    • Minibar
    • Internet access
    • TV
    • Hairdryer
    • Tea and coffee making facilities
    • Toiletries
    • Alarm clock
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE OCEAN VIEW TWO DOUBLE BEDSJUNIOR SUITE • OCEAN VIEW TWO DOUBLE BEDS • 1 BedroomJSU.2D-OV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • Hairdryer
    • TV
    • Safe
    • Cot on demand
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    JUNIOR SUITE OCEAN VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-OV

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • Hairdryer
    • TV
    • Safe
    • Cot on demand
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH TERRACEJUNIOR SUITE • WITH TERRACE • 1 BedroomJSU.TR
    JUNIOR SUITE WITH TERRACEPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Safe
    • Minibar
    • TV
    • Hairdryer
    • Cot on demand
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    JUNIOR SUITE WITH TERRACE

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.TR

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities
    • Safe
    • Minibar
    • TV
    • Hairdryer
    • Cot on demand
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWS • 1 BedroomSUI.6S-WV
    SUITE Presidential WITH VIEWSPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Cot on demand
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Safe
    • Tea and coffee making facilities
    • Minibar
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    SUITE Presidential WITH VIEWS

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Room amenities

    • Wi-fi
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Cot on demand
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Safe
    • Tea and coffee making facilities
    • Minibar
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA OCEAN FRONTVILLA • OCEAN FRONT • 1 BedroomVIL.OF-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    VILLA OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, 2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.OF-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE OCEAN VIEWSUITE • DELUXE OCEAN VIEW • 1 BedroomSUI.DX-OV
    SUITE DELUXE OCEAN VIEWPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Minibar
    • Tea and coffee making facilities
    • Safe
    • Cot on demand
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    SUITE DELUXE OCEAN VIEW

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-OV

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Minibar
    • Tea and coffee making facilities
    • Safe
    • Cot on demand
    • Alarm clock
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW KING BEDSUITE • OCEAN VIEW KING BED • 1 BedroomSUI.KG-OV
    SUITE OCEAN VIEW KING BEDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Toiletries
    • Safe
    • Tea and coffee making facilities
    • Minibar
    • Alarm clock
    • Cot on demand
    • Internet access
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Esplendor By Wyndham Isla Mujeres All Inclusive

    SUITE OCEAN VIEW KING BED

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-OV

    Room amenities

    • Centrally regulated air conditioning
    • Wi-fi

    Facilities with extra charge

    • Toiletries
    • Safe
    • Tea and coffee making facilities
    • Minibar
    • Alarm clock
    • Cot on demand
    • Internet access
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Esplendor By Wyndham Isla Mujeres All Inclusive

8.6
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
15 Jul 2026
Juanita Angelica
The resort was nice but it was a bit far from the central part of Isla Mujeres. Very nice staff and helpful. The pool does need to be maintained more. I noticed slim on the pool tile. The beach side of the hotel is not the best it has a lot of rocks and it’s not a very open areas to swim.
Family_with_children
4/10
Poor
15 Jul 2026
Justine Nicole
My husband and I have been to a lot of resorts and this by far was the worst. Upon arrival we were told there was no AC in the lobby and to just stand outside. I booked a king bed room with a balcony and the room we got was 2 double beds. We had issues with our door immediately upon arriving and our key intermittently worked the entire stay. Was so bad we had to stand outside the door at one point for 30 minutes and wait for maintenance to unlock it. We were told there were no accommodations to change us. We never had hot water in our shower during our entire stay. Our toilet stopped working a number of times. The hours of the amenities made zero sense to me. The upstairs sky bar didn’t open until noon but would close by 8. When I heat sky bar I don’t expect to see kids but they were allowed all throughout the bar space and pool. The outdoor snack shack and bar are also only open from 12-5. We couldn’t get drinks by the pool past 5. The staff also picks and chooses who they want to wait on. Multiple times we would have to get up from our table and serve ourselves because we were just completely ignored. With how terrible things were during our stay the cherry on top was being told we needed to PAY to replace our bedding. Instead of washing the sheets like a normal hotel we were charged to replace them. I have bright red hair and I was told my hair stained the sheets/pillows. When I asked for proof they showed me pictures with black marks from like mascara or a shirt. NO RED.
Family
8/10
Excellent
15 Jul 2026
Sandra
Such a relaxing place! Mid island and definitely a little slower and quiet. Staff were wonderful. Mateo at the entrance was so friendly and helpful.

Minorities repairs needed to keep hotel updated but overall great experience.
Partner
10/10
Exceptional
14 Jul 2026
Duncan
We stayed in the presidential suite and it was amazing. Very clean and spacious will be back in the future.
Family
8/10
Excellent
11 Jul 2026
James
The room was amazing had a living room dining room and kitchen on one side. The other was the bedroom bathroom and Shower. There were two sliding glass doors and two sitting areas. The all inclusive ordering from a menu was great except the small portions and there’s the same menu every day
Partner
6/10
Pleasant
11 Jul 2026
thomas lee
Most of the staff was great. The location is very secluded from the rest of the island. I was made aware several times by other guests that they had to wait a very long time for dinner. The hotel itself is beautiful, the pools are very nice. The rooms are also very nice, ours had a semi-ocean view. We had reserved an ocean view and were told our room was not an ocean view until I showed them it was. We still only ended up with a partial ocean view. The room was very nice. We are a couple and didn't mind to see each other while we showered. The showers are not hidden from the rest of the room, maybe a problem for some travelers, but not us. The food was not all that great. We ended up going to town 4 out of 6 nights for our last meal of the day. We rented a golf cart the first two days from the hotel and the golf cart was excellent. I talked to other people and they said they rented from other places and their golf cart was run down. The snorkeling is excellent. The location was not for us. Very nice staff, bad food, great pools and rooms, great snorkeling and a very nice place to stay. overall rating would be 7 out of 10.
Partner
10/10
Exceptional
11 Jul 2026
Jodi Lynn
Absolutely beautiful property. Staff were very friendly and helpful. Swim up bar was nice. Snorkeling off the beach was lovely. Massage on the beach was fabulous. Food was excellent. Friendly resident beach cat. Our ocean front room was phenomenal. Would love to stay here again.
Family
10/10
Exceptional
10 Jul 2026
Slawomir
This hotel was everything that we expected, food was good and service was excellent. Only con was that you can’t swim in the ocean at the hotel beach. Overall we enjoyed staying at the hotel for 5 days. Isla Mujeres is great place to visit the Playa Norte beach is awesome.
Family_with_children
10/10
Exceptional
09 Jul 2026
Gricelda
Amazing resort with the most attentive staff.

The rooms are spacious and comfortable, the food is delicious and we loved the pools on the property.

The entire team at the hotel do such a wonderful job and we cannot wait to return!
Partner
10/10
Exceptional
07 Jul 2026
Eric
Awesome time great people
10/10
Exceptional
06 Jul 2026
Leticia
This is the perfect place to stay staff was amazing food was out of this world. Perfect in everything. Will recommend this place to friends and family looking for a chill vacation
Family_with_children
10/10
Exceptional
06 Jul 2026
Christie
Beautiful beach front accommodations. Presidential Suite was wonderful, spacious, and the rooftop view and hot tub were perfect for relaxing!
Family
2/10
Poor
05 Jul 2026
Iurie
Single small restaurant with very basic limited menu, out of which half of dishes unavailable due to not having some of the ingredients. For instance, no ham and cheese omelette for breakfast, because they didn’t have cheese on 7/02/26. We decided not to stay and went to stay at a real resort
Family
10/10
Exceptional
03 Jul 2026
Yeseli
Buena experiencia!
8/10
Excellent
30 Jun 2026
Roger
Liked the location and the building. Most restaurant staff were prompt and attentive. The concierge section needs improvement with the bell boy and younger staff. Several items of concern required 2 and 3 reminders to accomplish requests. Property Manager was very helpful and sincere to improve in certain areas.
10/10
Exceptional
30 Jun 2026
Vanessa
Amazing experience definitely recommend the all inclusive food was delicious and so were drinks
Partner
8/10
Excellent
25 Jun 2026
Kim
The property was clean and very well kept. The pools were good. The beach area was very poor. The food was fair. The help was excellent and very friendly.
Family
10/10
Exceptional
25 Jun 2026
Jose
Great place to relax and enjoy the beach or pool. Food is great. Staff is absolutely the best and helpful with everything you may need. Recommended it to family and friends for future vacations. Definitely enjoyed my time there and plan to book again.
Partner
10/10
Exceptional
24 Jun 2026
Yeseli
I enjoyed my stay at this hotels
. Staff was friendly . Food was good . It was quiet and relaxing in this area. I’d highly recommend .
Family_with_children
10/10
Exceptional
22 Jun 2026
Jody Lee
The perfect place for a mother-daughters getaway! Beautiful views from the rooftop pool, wonderful staff, great food, and a relaxing atmosphere made for an unforgettable trip. We can't wait to come back.
Family
8/10
Excellent
22 Jun 2026
Guadalupe
Clean place, staff very nice, waitresses are very nice, nice property over all. Things I didn't like: Rooftop closed at 8pm, pools are close at 10pm, small menu and restaurant closes at 11pm, they play only music in English, even when we request some music in Spanish they said that the manager didn't allow them to change it.
Far from restaurants and don't provide transportation, they have golf carts for rent, but at the same price than other places, not a discount or better rate.
Family
10/10
Exceptional
19 Jun 2026
Reyna
Clean room, staff were very helpful, Tristón at the bar made the best drinks ever, Kassandra at the front desk was very helpful as well , Hugo and Elizabeth at the restaurant made sure we were taken care of, thanks guys!! We will definitely stay at the splendor hotel again!
Family
10/10
Exceptional
05 Jun 2026
Yaranett
The clean room, excellent food and drinks
Partner
4/10
Poor
01 Jun 2026
Edlin
We recently stayed at Hotel Beló for 5 days, 4 nights. The property is beautiful, and the staff was always friendly, helpful, and accommodating. You can tell the hotel has a lot of potential.

Unfortunately, we experienced several maintenance issues during our stay. We had to move rooms three different times because the air conditioning was not working properly. We also had problems with the toilet, and there were times when little to no water came out of the shower or sink.

The rooms themselves were nice and clean, but the beds were extremely hard and uncomfortable for us.

Overall, the staff did their best to help, and the hotel has many positive qualities. However, addressing the air conditioning, plumbing, water pressure, and bed comfort issues would greatly improve the guest experience.
Family
8/10
Excellent
29 May 2026
Goldie
We enjoyed our stay. The room, the pool, and hot tub was clean and the bed was comfortable. The food was good yet after a week of ordering from the same menu, it got a bit stale. But again, the food was good. Disappointing that they didn’t serve local fish. I also didn’t realize you couldn’t walk the beach from the hotel and the swimming in front of the hotel wasn’t great. Additionally, when we asked about excursions, particularly fishing, they kept telling us to come back and they’d have info for us. We gave up and reserved excursions on line. Overall, it was worth the money.
Partner
10/10
Exceptional
29 May 2026
Sylvia V.
The staff was great! they all were so prompt on making our stay comfortable! Mateo, Victor, Alberto, Denys,and the rest of the staff were all great! I would definitely recommend anyone to stay at this resort! S. and T. Gomez (from Albuquerque NM)
Partner
10/10
Exceptional
28 May 2026
Lluly
We went at a perfect time of year. Quiet & relaxing! Staff was super friendly and helpful.
Partner
10/10
Exceptional
26 May 2026
Michelle Lee
Everyone was very friendly and nice. Hugo and everyone else


Hugo is actually Spiderman. We all know it
Partner
10/10
Exceptional
20 May 2026
Valerie
Excelente lugar para hospedarse y disfrutar de unas buenas vacaciones ! Gracias al excelente servicio al cliente y atenciones que nos brindaron cada personal ! Gracias a HUGO, VICTOR, ALBERT, GERARDO, MATTEO POR SU CALIDEZ Y ATENCION…
Family_with_children
6/10
Pleasant
19 May 2026
Dennis Scott
I’m a little torn between like a 3.8 to a 4.1. But the AC problem was enough to grade this at three instead of four. The staff was excellent very accommodating and helpful. The hotel itself needed some upgrading. The ACs worked only about 50% of the time. It on the second night totally went out and literally I was sweating the entire night. They did fix it the next day and the room was really cold with no issues the last two nights. Breakfast was good. The lunch was OK and dinner was good also. Nothing to write home about though. Kudos to the bartenders and the weight staff. They were excellent. The beach area was not great. I would probably not stay again
Friends
8/10
Excellent
18 May 2026
Lynda Lanae
The complete staff were so hospitable. Rooms were clean. The a/c had an issue but they had it corrected very quickly. The good, while limited, restaurant menu was amazing. The massage was so relaxing and well worth it. The top floor pool has an incredible view of the city. My only suggestion would be to have better beach, while close, it was walled off and user friendly. Fortunately, there is plenty of beaches around. And Tito, the mascot duck of the resort, was a hoot.
Friends
10/10
Exceptional
15 May 2026
Kristie
Beautiful hotel with an amazing view! Small beach perfect for adults. Swim up bar was great. Staff was ridiculously friendly! Food was good. Not close to Isla action but only a taxi ride away. Highly recommend!!!
Friends
8/10
Excellent
15 May 2026
Denise Estep
The rooms were very nice.
Need more selections on the menus.
Also need to have flavored coffee creamers.
Staff was very nice and helpful.
Family
10/10
Exceptional
14 May 2026
Christopher
This is a nice smaller resort. The entire staff was wonderful. The stocked refrigerator was a nice touch. That was unexpected. This is a great destination for couples. It’s relaxing and quiet.
Partner
6/10
Pleasant
11 May 2026
Hernan
Food wasn’t good at all.
Partner
2/10
Poor
11 May 2026
Zoraya
Pesima experiencia ,nos sentimos estafados con esta reserva por los siguientes motivos.
El supuesto resort ni siquiera el nombre tenia se llamaba Hotel Bilo
Nosotros escogimos y pagamos por una habitacion con vista al mar Oceanview y nos dieron una habitacion con 2 balcones con vista a la piscina NO Oceanview
En la Reserva decia Buffet pero en el Hotel nos dijeron que ellos no ofrecian buffett
Las porciones de comida eran minimas como una porcion para un nino y muy mal preparados los platillos.
Ofrecen todo inclusive pero estas restringido en las bebidas
No actividades por las noches como regularmente te ofrecen los verdaderos Resorts ,despues de las 9pm parece un funeral el lugar .
Nos salimos antes de tiempo por que no estabamos contentos con la estancia y la pesima experiencia !!
La ubicacion alejadisima de toda la parte bonita y turistica
Partner
10/10
Exceptional
10 May 2026
Ashley
Customer service is over the top!
Mateo is awesome!
Hugo is an excellent waiter
Everyone is so good
Friends
10/10
Exceptional
07 May 2026
Ana
Wonderful hotel. Everything was perfect. The food was great, the staff was friendly and amazing, the room was very clean…we loved it!
Friends_and_family Family
10/10
Exceptional
03 May 2026
Angela
From Mateo, Mara, Hugo, Victor, and the entire wonderful crew and staff - we thank you and love you all for your hard work, dedication, and commitment. You made our stay truly unforgettable, and we're so grateful for the care and warmth you showed us everyday. The food was A one perfection -though the portions could have been a bit bigger. However they don’t limit you on what you can order- so I understand the meaning behind it all- preserve and don’t be wasteful. They have a variety of food and It’s not a buffet so it makes it all even better because then you know the food is made fresh. They have a variety of options - don’t be afraid to ask, Everything else was restful and peaceful, made even more special by the surprise from my fiancé. The views were beautiful, and it was so easy to get around. It was just a short ride to Playa Norte with a golf cart, and Dolphin Discovery was a great experience too.
We can't wait to come Back.
Partner
8/10
Excellent
29 Apr 2026
umit
During our stay, we had a very good time. Hotel was clean and was taken care of well. Staff is so welcoming, nice, helpful, accommodating, and most importantly very friendly with authentic smiles. We liked the laid back and calm nature of the hotel. Saturday morning’s yoga session was excellent (we wish there were a few more sessions and advertised well).

Improvement.
Beach Access: It would be amazing if the hotel had a beach access similar to another beach two bars down. Or, have an agreement with their management to allow their guests to use that beach.
Family
2/10
Poor
28 Apr 2026
rachid
It was all false advertising a beach property that doesn’t have a beach towels with holes in them. Food was horrible, and the property is poorly maintained.
Partner
8/10
Excellent
27 Apr 2026
William
Nice quaint resort away from
The crazy tourist feel of the island. Food was cooked to perfection, although limited in offerings. Staff was more than accommodating, restaurant staff was beyond excellent.
Partner
8/10
Excellent
21 Apr 2026
Shannon
Check in and staff were friendly and helpful. Room was great. Be cautious when turning on the shower, the door was still open and water went everywhere. Spend the extra for the balcony. The pool was my favorite part. There is a nice pool upstairs but it was kind of windy. No food options upstairs. You cannot really swim per se in the ocean there but it’s the cleanest part of the ocean along that area. Minimal sargassum. My only hesitation to coming back would be the drink selection. Very minimal and missing basic alcohols for basic drinks. No baileys for coffee for example if you’re into that. Extra charge for anything other than no name basic alcohol. Room did have soda and water in it. It was very quiet since spring breakers had all left.
Partner
10/10
Exceptional
19 Apr 2026
Abigail
Great stay! Clean and friendly staff!
8/10
Excellent
18 Apr 2026
Catherine
Excellent staff, beautiful & clean accommodations, comfy spacious rooms, good meals, lovely pool & beach.
Family_with_children
10/10
Exceptional
14 Apr 2026
Rob
Room was very comfortable, not a lot of food choices but breakfast was great
Family
8/10
Excellent
12 Apr 2026
Bhargav
The AC wasn’t working and it was so suffocating and there was no hot water, food options were very less
Family_with_children
10/10
Exceptional
11 Apr 2026
James
Everything was great met some amazing people
10/10
Exceptional
11 Apr 2026
Raquel Dianne
We LOVED our stay. The whole week we were so well cared for by the staff… the service was incredible from top to bottom. We loved the host Mateo, our servers Hugo, Jose Abed, and the lovely ladies in the massage tent as well. The room was lovely, clean and the grounds impeccably kept as well. 100 out of 10 stay and we can’t wait to go back.
Friends
10/10
Exceptional
11 Apr 2026
Steve
AC was GREAT and the staff was even Better, great customer service
Partner
10/10
Exceptional
08 Apr 2026
Kimberly
Nice property. Stunning sunsets. Was there in early April. It was relaxing and quiet. The food was good. Not outstanding but good. The staff is wonderful. Hot tubs by main pool are meh and need some upgrades. We hung out in the rooftop pool and rooftop hot tubs. Would go back and stay there again.
Partner
6/10
Pleasant
06 Apr 2026
Sarah
The hotel is small and family-friendly with welcoming, helpful staff. The decor is really nice and the property is very clean. Our room was spacious and modern with very comfortable beds. The shower is glass and basically in the open, so there's not a lot of privacy. The balconies are beautiful and the balcony doors are very high quality so they keep out a lot of noise from the music by the pool and nearby bars. The pool is stylish and clean and it was great to have hot tubs right beside it. They play loud music by the pool from about 7:30 am, which I found annoying. There is one main restaurant that serves a great breakfast and does a late lunch/dinner service. The portions are small but there are no issues if you order multiple items. There is also a good snack bar. I chose the hotel because I thought it was on a beach. This is technically true, but the sand is very gravelly and it's not suitable for swimming. The water is shallow and silty. You can't go out very far because there is boat activity in the area. I hoped to walk around the local area to see sights and explore, that's not really possible. There's not much to see nearby and a lot of the island is hidden away behind high walls or bushes. It costs $10-$15 US to get a taxi to the town/beaches in the north. Those beaches are nice but crowded. There are some great beach clubs like Mayan with sun loungers and good food. Overall, I found the town tacky and hectic and a lot of the island run-down and depressing.
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Deborah Lynn
Great resort, beautiful pool, staff were all kind and helpful
Partner
10/10
Exceptional
05 Apr 2026
Kimberly Creed
The internet wasn’t the best but that wasn’t what we were there for and we didn’t use the spa.
Partner
10/10
Exceptional
01 Apr 2026
shabnam
Staff was so warm and welcoming! They were so helpful as well, we lost our phone/wallet in the taxi when we were on our way out and Sebastian at the front desk was so kind and helpful he messaged around and was able to get it back for us. Restaurant staff was so sweet as well resort is so gorgeous and private as well barely anyone there during our stay. Only complaint I have was towels were so old they had holes/ missing fabric and sometimes came dirty. Also they haven’t changed the name of the hotel to Esplendor yet it is still Hotel Beló and we spent a good 20 min trying to find it with the Taxi only to find out the name is different from the one on Expedia. Besides that we really enjoyed our stay! The staff really are amazing and kind!
Partner
10/10
Exceptional
31 Mar 2026
james
Great stay and excellent location! The best ways to get around Isla Mujeres are golf cart, taxi, or walking. There’s a taxi stand right outside the hotel, with about $10 USD to the ferry and $5–$7 quick trips around the island.

The southern tip of the island is about a 30-minute walk and absolutely beautiful, with a state park and beach clubs along the way.

Bring cash — it’s appreciated, and the local people were friendly, attentive, and wonderful.

Overall, I believe this hotel is in one of the best spots on the island
10/10
Exceptional
25 Mar 2026
Patricia
This is a small quiet hotel with a pool and beach. It's a great place to relax.
Family
4/10
Poor
24 Mar 2026
Maribel
Food supplies was terrible! Hours of operation limited, does not worth the price.
Lack of a lot of ingredients, dishes and beverages; definitely not coming back.
10/10
Exceptional
16 Mar 2026
Beatriz
SPA was relaxing food was great and the staff is very sweet!
8/10
Excellent
06 Mar 2026
Rod
Great location. Beautiful beach. The food wasn't great though. They are changing over so hopefully it'll get better. I'd come back.
Self
10/10
Exceptional
04 Mar 2026
John
Well worth the money. Fantastic massage 2x. Golf cart rental is right next door to resort. Not much night life on this island after 8pm
Partner
4/10
Poor
02 Mar 2026
Juan
I’ve been staying at this place Hotel Belo for. Over 6 years every 3 months and love it
They just changed names and rules and very disappointed. Check In was great as always but they have to be on exact timing for everything no le way
1. Up stairs used to be the best music and view and bar.
Now no food and beer is hot and music is low
What’s the point of having it low where you can’t hear anything ?
2. One of the best breakfast on the island yes even for a hotel Now buffet style so all your food is served cold ! Asked for a beer only one ! But there two of us well the other has to go up and ask. That killed it for me WTH !
3. no more room service after 12pm

Then they said we got there towels dirty ! The towel was already stained with red and they charged for for that ! Wait so you give us used old towel they have been there for years and charge me for a new one cus you think I did it ! Very Very wrong I guess this is what happens when the big buy takes over

After years of loyalty and spending my 3-4 days there. I’m afraid I’m going to look for a new place.
Business
8/10
Excellent
02 Mar 2026
Carina
The front desk staff, both during the day and at night, were very nice, welcoming, and extremely helpful. The hotel was clean and had a beautiful view. The food was delicious as well.

However, during breakfast we did feel overlooked. couldn’t help but feel that we were not given the same level of attention as other non-Latin guests. After getting seated and going to get our food, no one came by to offer us drinks for quite some time. We eventually got up to get them ourselves. Meanwhile, we observed servers checking on and offering drinks to other guests around us. It wasn’t until I stood up to get our own drinks that someone approached our table.

Overall, we enjoyed our stay, but I believe all guests should receive the same level of attentiveness and service. We hope the hotel can ensure that every visitor feels equally welcomed and valued.
Partner
8/10
Excellent
02 Mar 2026
Sally
All inclusive is not expansive Food for breakfast and dinner was fine but no variety-menus never change. Lunch was dreadful no salads or fresh options, clearly everything was frozen. All inclusive had no feeling of luxury.
Friends
8/10
Excellent
01 Mar 2026
Kathryn
Overall it was good. The pros: service is excellent! Arnold, Umberto, Hugo, Matteo, victor, Jorge were all great. Location is outstanding…away from town and on the beach. Views are magnificent.

Cons: all inclusive food is not great. We figured out what we could eat that we liked and lunch was extremely limited unless you like fried food. Breakfast was good…dinner was okay. Drinks were good and the ceviche and guacamole and chips were good, but after a week, it was a boring menu. The rooms were comfortable…but very noisy. We could her the couple next door fighting and street noise.

It was very good considering the cost.
Friends
10/10
Exceptional
28 Feb 2026
Robert
Staff were amazing. Rooms were clean and spacious. Bed was soft. Pool was large with swim up bar. Beach was small but well maintained.
Partner
10/10
Exceptional
22 Feb 2026
Kenny
The room was spotless. Alberto, Hugo and all the waiters were wonderful and very attentive. They always made sure we were being taken care of and will always open the door for us.
Family
4/10
Poor
13 Feb 2026
Martin
Horrible place to stay,
6/10
Pleasant
12 Feb 2026
Deborah Ann
I thought I was booking Hotel Belo, an adults only all inclusive resort. It said that they provided robes and slippers and that there were hot tub tubs. Several days after we got there a bunch of kids showed up at the wedding party and the service went way downhill no robes and slippers in the rooms our room did not have air conditioning. I’ve already sent a letter to the hotel but it was not what we expected. Although it is a beautiful hotel, and the staff is very accommodating.
Leisure Partner
10/10
Exceptional
07 Feb 2026
Francine Kay
A girls trip from the Midwest and found other girls/ families from the Midwest who were here for a winter getaway! Small enough to get to know staff and other guests to share ideas of places to go/sites to see on and off property. Loved staff Hugo Arnold and Alberto! Mateo can get you a taxi anytime to go to Punta sur or Playa Norte for the day. But we loved coming back to this quiet home. Very clean! Staff is wonderful! Love that it is a smaller resort. The beach is great with a beautiful sunset view. Beach chairs were plentiful and beds on beach to escape the sun if needed! The pools are both great! The sky deck felt like a private beach club with a top notch workout room better than hotels twice this size. Loved that all meals were table service (room service available but never used it) No buffets!! Food was prepared special for each plate and very accomodating to requests. Try green enchiladas or huevos rancheros for breakfast! They make an amazing cappuccino and tequila sunrise at the bar for breakfast. Get fish or shrimp ceviche at the snack bar for lunch. Don’t miss the corn cream soup and grilled salmon with a lemon drop martini for dinner. Tip well and get amazing service! Full Bar service at pool and sky deck for amazing fun! Ask for a special shot (Mexican Candy shot) or the bartender’s recommendation and you won’t be disappointed!
Leisure Friends
10/10
Exceptional
06 Feb 2026
Amanda
Amazing staff, food was the best I’ve had at a resort. It was clean and the beach was fantastic. Definitely coming back!
Leisure Friends
8/10
Excellent
02 Feb 2026
Kurt Lloyd
Great staff. Clean rooms. Loved the beach and pool. The food needs to be improved.
Leisure Family
10/10
Exceptional
29 Jan 2026
Nancy
Everything was wonderful staff were very kind and went above board at their service! Beautiful clean hotel. Massage on the beach was outstanding I was having alot of pain with my shoulder and had been to the chiropractor 3 times before we left home and she fixed me no more pain. It was a ways from the main part of town. But taxi’s were inexpensive.
6/10
Pleasant
25 Jan 2026
Karen
The staff was great. The room was clean, but it was a jr suite with kitchen ect.. but no dishes/pots/glasses. We had the all inclusive pkg and if we had been there longer would not have been happy with the food. Only two places to eat and the open times and menus were very limited. The hotel emailed me prior to our visit offering to help with transportation to the hotel. I replied that that would helpful. They never returned my email. We were able to figure it out but that's not the point. Also the name of the hotel has changed from whats listed on Hotel.com and this was also very confusing. Will not be going back. also hotel.com needs to make sure of hotel name change and notify customers.
Partner
8/10
Excellent
19 Jan 2026
patty
Yes. The staff was super helpful and we were very happy. The best staff ever! Hugo was AMAZING.
10/10
Exceptional
19 Jan 2026
Patrick
Everything is great. The staff treats you like family.
Leisure Family
2/10
Poor
15 Jan 2026
Mohadeseh
f you book this hotel, be prepared for transportation to the island via ferry. Regarding the hotel itself, there are two pools, but neither ever gets warm. The hot tubs are okay, but all pools and tubs close at 8 PM. The Sky Top area is only open from 12 PM to 8 PM.

The hotel is all-inclusive, but it’s not a buffet-style setup. There’s only one restaurant and one café for food and snacks with restricted working hours, plus two bars for drinks. The family room we booked felt more suitable for couples, as it has a completely open, glass-walled bathroom and shower.

Overall, I wouldn’t return to this hotel. Thanks!
Leisure Family
10/10
Exceptional
15 Jan 2026
Mary Ellen
Rooftop was nice.
Leisure Family
10/10
Exceptional
11 Jan 2026
Linda A.
Always a great time!
10/10
Exceptional
10 Jan 2026
Elizabeth Anne
The staff members were very friendly and accommodating. We loved the area on the beach and how quiet the room was. We will be returning sometime soon!
10/10
Exceptional
06 Jan 2026
Heather
Our room was beautiful and had plenty of room for 3 people. The food was excellent and the service was the best we had ever had at a resort. The entire staff was friendly and accommodating in every way possible.
Leisure Family
2/10
Poor
06 Jan 2026
Rob
We chose Hotel Belo’ for our honeymoon because we had stayed here before and truly loved it. Unfortunately, this visit did not live up to our previous experiences.

We were offered an upgrade to a balcony room for an additional $50 per night, which we accepted. While the balcony itself was nice, the room had some notable issues. The walls were extremely thin, and there was an adjoining door to the next room that was not properly sealed—you could actually see light coming through it. This caused significant noise and privacy concerns, which was disappointing, especially on a honeymoon.

The bathroom was also a major letdown. When we arrived, the hot water was not turned on, and we had to ask staff to come and restore it. Even after that, the water pressure was horrible, making showers uncomfortable and frustrating throughout our stay.

The service overall felt like it had declined compared to our previous visit. Staff were polite, but the level of attentiveness was not the same. The menu had also changed, and unfortunately not for the better. The food quality and selection were disappointing compared to what we remembered.

This is really too bad, because we genuinely like this hotel and have fond memories here. This stay simply didn’t meet expectations for such a special occasion. For now, I don’t think we’ll be back for a while, but I do hope the hotel can address these issues and return to the quality it once had.
10/10
Exceptional
06 Jan 2026
Carol
Room was clean and staff were genuine and curious.
6/10
Pleasant
05 Jan 2026
Eduardo J
Yes, in general it was ok.
4/10
Poor
05 Jan 2026
Erin C
I’m really sorry to have to write this review. The front desk, staff and doorman Mateo. We’re very nice and understanding. Also, Jorge and Victor in the dining room were attentive and very pleasant to deal with. We travel frequently. I am a nurse and my husband is a mechanic. We work very hard to afford vacations. We are not picky and like any local dive bar we come across with good food and drinks. The food here was cafeteria food at best. The breakfast was edible. It was hard to find anyone to wait on you for lunch and when you did, you got attitude. The dinner was disgusting. The room service was disgusting. The room themselves were nice, clean and comfortable. My suggestion is if you stay there, don’t go all inclusive. I tipped every single person that waited on me. Most of the time I felt like I was bothering people when I asked for a drink or food. It seems like they are cutting corners at this hotel. For example, they use red solo cups, and we’re reusing them behind the bar when they couldn’t find any new ones. I spoke with a couple that stayed there three times. They said it has gotten progressively less nice and accommodating. We left a day early. Again, I named the staff above because it was not their fault. The cleaning staff is also excellent. I hope this review helps.
Leisure
10/10
Exceptional
05 Jan 2026
Elizabeth
Staff courteous and helpful. Explained all amenities and policies.
Leisure Partner
8/10
Excellent
01 Jan 2026
Stephanie
We enjoyed our stay. There were pros and cons. Our room was beautiful howevwr they didnt provide waah cloths and the walls are thin. Could hear every word and sound our neighbors made. Bathroom was nice. Showerhead which was supposed to be a rainfall type didnt work properly.

Staff was very friendly and polite.

Pool area was also nice bit rhe fountain wasnt working and the jets in the round pool part ne er turned on. We dont understand why the jacuzzis arent warm at all. If we want cold we would get in the pool.
Beach front kept very clean and view was quite beautiful.
Restaurant had good food. Small portions.
Skip the snack bar all together. Not good good at all.
Leisure Partner
8/10
Excellent
01 Jan 2026
Lugarda
Resort was well kept and relaxing, I would stay again.
4/10
Poor
30 Dec 2025
Douglas
On our last night, the linen placed on one of the beds reeked of urine. It was disgusting. We ended up combining beds because honestly, even if changed who would want to sleep there. When I mentioned it at check out, the response was underwhelming. Every other part of the stay fell firmly in the average range. Food, service, amenities, all mediocre. Obviously we will not stay here again.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2025
Scott Jamison
The room we stayed in was large, comfortable and clean for a family of 4. We were ocean front with a beautiful view. The pools were clean and big, the kids loved both pools and the hottubs upstairs are hot, so it was nice to use them in the evenings with a beautiful view. What stood out the most though was the staff. They were so attentive, fun, kind and accomdating. Mateo,
2/10
Poor
27 Dec 2025
Vera
Even though I had reserved a balcony room, I was given the only room without a balcony. When I asked them to move us to a room with balcony, I was told that was not possible because I had booked through Expedia which I did not understand.
Leisure Family_with_children
4/10
Poor
26 Dec 2025
Anna Justine
The staff was friendly but not attentive. It was hard to find someone to get a drink and when we did find someone we had to wait a good 10-15 minutes before we received our drink. The pool has a swim up bar but there was never a bartender there since the same staff member is waiting tables at the snack bar. The food was not good and the portions were small. They do not cater to people with food sensitivities. They were constantly running out of things from one day to the next. There are zero activities. If you want something to do, you have to go offsite. The music is loud until late at night and it's all EDM. We were there for Christmas and had dinner where a family member joined us later and she was given a special Christmas menu. This menu was not offered to us for unknown reasons. The room was small and clean but the bathroom counter was covered in stains. There were not many guests so we often had the rooftop pool to ourselves. The beach is small but clean.
Leisure Family
8/10
Excellent
22 Dec 2025
Garett
Balcony ropedboff
Leisure Partner
6/10
Pleasant
17 Dec 2025
romald
The food quality has gone down at Beló. We were there in March of 2025 and returned in December. The food quality has gone down significantly since March, with smaller portions, fewer options to choose from, etc. the bar kept running out of red wine!!! They only had like 4 bottles for the entire restaurant for the night. However, the bar did the best they could to save some bottles for us, so we are still grateful!! The staff was awesome, best staff in cancun, very attentive, helpful. Some good drink selection at the sky bar. Not much to do at night, restaurant closes early. Overall still good, we love how peaceful this property is, the staff makes you feel home, catering to your every need. Hope they can elevate their menu and do some updates to the property - bathroom design is just not good, showers flood the entire bathroom.
Leisure Family_with_children
10/10
Exceptional
11 Dec 2025
April
The room was incredible with an Amazing view. The staff was absolutely AMAZING and very ATTENTIVE. Mateo the bell boy was awesome at welcoming else and seeing us out on the last day of stay. 100/10 def reccomend and plan on returning during the summer.
Leisure Partner
4/10
Poor
01 Dec 2025
Maria
I travel at leadt 3 times a month to different resorts
10/10
Exceptional
28 Nov 2025
Catrina
Great customer service from Mateo when we arrived and all through our stay. Alberto in the dining was spectacular as well and Arnold and Hugo. Clean, quiet and great service.
Leisure Family
10/10
Exceptional
24 Nov 2025
Gaudy
Beautiful place,amazing food. Elsner and Mateo treated us with care. The food and restaurant are top notch and so is the service.
Friends_and_family Family
8/10
Excellent
24 Nov 2025
Larry
Staff was so nice!! Room was very good. Hot tubs were terrible.
Leisure Partner
10/10
Exceptional
19 Nov 2025
Darren
Great staff especially Mateo. Very clean and nice.
Partner

Location & surroundings

Esplendor By Wyndham Isla Mujeres All Inclusive
Carretera Sac Bajo No 046 Lt. 5 Mz. 072 Sm 07, Isla Mujeres, Mexico

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Esplendor By Wyndham Isla Mujeres All Inclusive

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