Name: Rocamar Hotel Panorámico Isla Mujeres
Address: Calle Nicolas Bravo y Entre Abasolo, Isla Mujeres, 77400, MX

8/10

Excellent

25 Jul 2026

Ashley

The rooms were clean and the views are gorgeous! One of our a/c units didn’t work at first but the hotel staff came and restarted it then it worked great! We just stayed 1 night before our house was available. It was a close walk to everything and will definitely stay again.

10/10

Exceptional

24 Jul 2026

Hyemin

Perfect place to relaxing

10/10

Exceptional

23 Jul 2026

Samina

Amazing location the best Seaview I’ve ever had the waves were literally next to our room

2/10

Poor

23 Jul 2026

Paula

If you value your health, do not stay here! The week I stayed, I only drank water from their “ clean drinking water”station. I got ill within a few days of arriving, and two weeks later am still terribly ill and require antibiotics. I had to leave a day early due to being so ill. I checked out at the front desk and they never asked why I was leaving early, or anything else. Given the way the hotel was operated, it would not surprise me if they refill the drinking water dispenser with tap water. I certainly did not get ill from purified drinking water. This place got great reviews, and I believed them. The room had ants, the furniture is disgusting and the shower head is a pipe.
No one at the hotel spoke even a little English, and they had no desire to help with directions or any other need.
The view is beautiful until you walk out and look over the wall. There you’ll find empty liquor cans/bolltes, trash and mounds of fly infested seaweed.
I don’t usually write reviews, and probably wouldn’t have except for the fact that my illness has now been linked directly to a bacteria found in contaminated water during my trip. Please be careful!!

10/10

Exceptional

22 Jul 2026

jonathan

Best view on the island.

Self

6/10

Pleasant

19 Jul 2026

Vicky

Très bien situé au bord de l'océan. L'emplacement extérieur est très beau avec la piscine et l'aménagement paysager. La vue du balcon est a couper le souffle.
Nous avons payé un surplus pour une chambre à l'étage vue mer au lieu de celle au sous sol. On nous a assigné la chambre #10. Je ne sais pas si toutes les chambres sont dans le même état mais celle-là était loin de ressembler aux photos annoncées.
La chambre est vieillotte, le réfrigérateur ne fonctionnait pas, la poignée porte de la salle de bain brisée et l'air climatisée ne fournissait pas. Ce sont des fenetres dans la douche, ils ont mis des rideaux non opaque pour la douche mais non la toilette : résultat aucune intimité lorsque tu es à la toilette ou prend ta douche, on voit très bien les formes de silhouette au travers le rideau. Il y a un genre de trou de ventilation, on entend tout dehors les humains parler, musique forte, les oiseaux chantent comme s'ils étaient dans la chambre, cest beau mais pas reposant. Nous n'avons pas fermé l'oeil. La chbre est fait en triangle, ma fille a cuit où sont lit était situé.
Il était tard donc nous n'avons pas demandé un changement de chambre car nous étions fatigué du voyagement mais nous avons décidé de réserver ailleurs le reste du séjour.
Franchement pour le prix payé, cette chambre ne le valait pas et loin de là. Nous ne reviendrons pas suite à cette expérience. Vérifiez bien les vraies photos sur différents sites avant de réserver pour éviter ce genre de déception.

Family

10/10

Exceptional

15 Jul 2026

Linda

We have stayed at Rocamar several times. The things that keep us going back are price, location, view, balcony, pool and the staff. It’s not the Ritz. If you want luxury move on, but if you’re looking for a nice economical option, it’s hard to beat. Negatives for me were the lack of blackout drapes. Great place for viewing beautiful sunrises. The view is stunning and the waves will sing you to sleep. The rooms are clean and comfortable with great ac. Housekeeping does a great job of cleaning. The staff are great and always helpful. The pool is small but clean and has a nice area right on the malecon, always a nice breeze and quite often we had the pool to ourselves. Most rooms have nice, mostly private balconies that are great for sitting out in the evening. Playa Norte is an easy walk from there, plenty of restaurants and food choices very close and Hildago street a very easy walk. You can rent a golf cart right there (good pricing) and they have plenty of off street parking. It’s a hidden gem!

Partner

10/10

Exceptional

12 Jun 2026

Shelley

perfect location

Family_with_children

10/10

Exceptional

05 Jun 2026

marieth

My husband and I thoroughly enjoyed every day of our stay at Rocamar Hotel. The staff was incredibly kind, friendly, and always willing to help with anything we needed. Their excellent service made our vacation even more enjoyable and relaxing.

The hotel provided a wonderful atmosphere, and we felt welcomed from the moment we arrived. We truly appreciated the hospitality and attention to detail throughout our stay.

We had such a great experience that we are already looking forward to returning next year. Thank you to everyone at Rocamar Hotel for making our trip so memorable!

Highly recommended! 😊

Partner

8/10

Excellent

04 Jun 2026

Noel

You can't beat the view, my balcony was right on the water. It's an older hotel but clean. The bathroom could use an upgrade and plumbing needs some work but it was quiet and worth the cost.

Self

10/10

Exceptional

31 May 2026

Mauricio Israel

Excelente lugar para descansar

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Jeffrey

Nice location. Nice pool. Needs more shade over the open space.

Family

8/10

Excellent

08 May 2026

Betty

Yes

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Joe

Great views

Self

10/10

Exceptional

27 Apr 2026

Julie

Our home while visiting Isla. It’s the ideal location right in Centro restaurants and shopping all within walking distance. The staff is wonderful and the hotel cat is priceless.

Partner

10/10

Exceptional

27 Apr 2026

Lana

Awesome🤗

10/10

Exceptional

25 Apr 2026

GEORGINA ADELE DE

Increible

10/10

Exceptional

17 Apr 2026

Alison

wonderful location, clean, beautiful view, wonderful mattress

Family

10/10

Exceptional

15 Apr 2026

Ricardo

Great views. Quiet area. Close to grocery store. Water stations on every floor. Nice pool. Very close to a jogging trail. Very private location.

Friends_and_family Friends

8/10

Excellent

14 Apr 2026

Dean

Nice hotel with ocean view balconies. Great location.

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Alex

Everything was great

Partner

8/10

Excellent

06 Apr 2026

Georgina

Ocean views, location and hammocks on decks cant be beat… It is why I keep returning to the hotel. The beds could use an upgrade but otherwise it is perfect for what I want and need

10/10

Exceptional

02 Apr 2026

Angelica

Ocean view espectacular.

Family_with_children

8/10

Excellent

02 Apr 2026

Leslie

Amazing location and highly recommended. They had a golf cart delivered to us. Everything is walkable. The view is incredible. The pool was clean. The sunrise is something to witness. Blissful.

Family

10/10

Exceptional

30 Mar 2026

Ellie

We loved our stay at Rocamar and if we return to Isla Mujeres, we would stay here again. The ocean view of the sunrise in the mornings made it so special and the sound of the waves when going to sleep at night. The hotel is basic, but very clean. The pool overlooking the sea is great to sit by during the day, and the location is perfect. It’s tucked out of the way from the busy-ness but only a 2 minute walk to all the bars, restaurants, shops etc and 5-10 mins to the beach. Perfect hotel if you don’t want anything fancy, but you are one for ocean views and a great location!

Partner

10/10

Exceptional

23 Feb 2026

David

I've been staying here for 50 years. It only gets better.

Partner

10/10

Exceptional

23 Feb 2026

Camille

Room was clean and bed was so comfortable. The views were breathtaking and the hammock on the balcony was perfect. The location was great as well.

Friends

4/10

Poor

20 Feb 2026

Kimberly

The room was run down with poor mirrors and a very dated bathroom. We requested wash cloths and were told that none were available that day. There was limited front desk service.

The balcony view was the nicest part. We had a beautiful ocean view.

Partner

10/10

Exceptional

17 Feb 2026

Monica L

Great hotel

Partner

8/10

Excellent

14 Feb 2026

Janice

The view and the location were superb! Staff and room were very good too. I would definitely book again.

Friends_and_family Friends

8/10

Excellent

25 Jan 2026

Rhonda

We always enjoy our stay at this hotel. Great location on the Malecon, close to all the restaurants and bars. The only things they can improve on is getting satellite TV. We are not fluent in Spanish and on those late nights or
Rainy days. English speaking channels
Would be amazing.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Denise

Clean room. Close to downtown

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Bernadine Charline

The room was clean. The resort was quiet and walkable to many amenities. The views are amazing. The Pool area surpassed other resorts on the seawall. We utilized the kitchen area in the lobby to make a quick breakfast with complimentary coffee. The staff was courteous and attentive.

Leisure Family

10/10

Exceptional

19 Jan 2026

Cynthia

Very clean with excellent services from daily maid service. This is not a luxury hotel but one without the bells and whistles to give a lay back stay in a truly Isla Mujeres atmosphere! Very comfortable close to restaurants but away from the crowds!

Leisure Family

8/10

Excellent

16 Jan 2026

N

Beautiful ocean views and location is convenient yet a little quieter. I would suggest they change out the old fogged out mirrors in the bathrooms- small change but would upgrade from feeling old .

8/10

Excellent

14 Jan 2026

Simona

Unbeatable views and location

Leisure Partner

10/10

Exceptional

13 Dec 2025

Michael Francis

we haven't stayed for 5 years but wanted to revisit, no particular reason. The affordabity, views, clean room, hot water, staff and overall experience was excellent. We will be back. thank you Rocamar

Leisure Family

8/10

Excellent

28 Nov 2025

Lucette

Great staff clean room, gorgeous view and walking distance to everything in the northern part of the island. Unfortunately the little fridge froze my food and never got fixed. Otherwise I enjoyed my stay.

10/10

Exceptional

27 Nov 2025

MICHELE

Clean rooms! Our requests were fulfilled and great staff!!! The view was spectacular. Very clean hotel. Door knob needs replaced and should consider moving air conditioner so it blows into main living space instead of straight toward bathroom. The view was breathtaking and very good location to all the shops and restaurants. Would definitely stay here again!!!

10/10

Exceptional

27 Nov 2025

Christina

The room is very spacious and had a huge balcony with an amazing, stunning, breathtaking views of the ocean!! Room was dated but very clean! It didn't matter because it's the million dollar views that count!!!

Leisure Family

8/10

Excellent

25 Nov 2025

Lise

It's a very basic room but it's right on the ocean, clean with a pool and right beside the supermarket and all the shops. Great value, friendly staff

10/10

Exceptional

25 Nov 2025

alan

We had requested a specific room and were given that room. Everyone is friendly and helpful. Room is clean and spacious for 2 people. Pool is relaxing and comfortable seating area. This is our 5 th time staying here....we won't go any place else. Thanks for the amazing stay. See you next year

10/10

Exceptional

16 Nov 2025

Blair

We enjoyed our stay at Hotel Rocamar. Great location near Centro with its shopping and restaurants. A short walk to Playa Centro and Playa Norte. Our room had a sea view with a good size balcony. Enjoyed listening to the waves crashing every evening. Check in and out were efficient and friendly. Room is basic but clean. AC worked well, beds were comfortable and the water pressure was good. Only complaint was that the bathroom curtain needed to be washed.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Casey

Great view of the ocean from the balcony. Check in and check out were easy!

6/10

Pleasant

13 Nov 2025

Elyssia

They were doing construction, 1 day a man was standing on a ladder directly in front of my door and we almost ran into him and he said nothing the following day I was woken up by banging that sounded like it was in the room next to me and above me this went on for over 30 minutes before we just left the hotel for the day. The bedding had black fuz like particles throughout the sheets and they were present after each cleaning.

10/10

Exceptional

09 Nov 2025

Jennifer

Clean room. Staff was wonderful. Cold AC. Great ocean view. Shower pressure wasn't the best but it worked for our vacation.

Leisure Friends

8/10

Excellent

08 Nov 2025

Christina

Staff was great!

Leisure Friends

10/10

Exceptional

03 Nov 2025

Heidi R

Room service is always great! Pool was fabulous. Perfect location. I’ve stayed here for 5-6 years now? Can’t wait to book for next year!

Leisure Friends

6/10

Pleasant

13 Oct 2025

Christopher

It's outdated. Has old tiny tvs you can't connect to. It's ok but the price is not good for what you get. I stayed here because the place I normally stay was full and this had the same rating, which it shouldn’t.

10/10

Exceptional

19 Sep 2025

Derik

Great location, great virw

8/10

Excellent

18 Sep 2025

Mark

Acceso

Leisure Family

10/10

Exceptional

10 Sep 2025

Loretta

Nice ocean view very clean

10/10

Exceptional

01 Sep 2025

shauna

I enjoyed my stay here! I loved the ocean view from my room. I would stay here again

Leisure

6/10

Pleasant

31 Aug 2025

Kenya

I gave 3 stars. The location is fabulous. The rooms are just ok. Nothing spectacular. My mom had to grt a new room due to the AC not working and the new room didn’t get quite as cold as we’d like during the hot august heat. The beds are clean which is important but the floors need some attention. There are lots of strands of hairs all over them and not very clean. The shower head needs to be changed. The water goes every which direction except down on you. Our one and only chair in the room was broken, which I mentioned the first night and it never got fixed. There is owners to sit in the room other than the bed. Other than that it was a great place to stay. We didn’t use the pool. But it does look pretty. I do like the 5 gallon bottle of water dispenser that is available to refill your water bottle. And one last thing, I’m not sure what the purpose of the wristband that they give you is for other than to annoy you being on your wrist. We’ve stayed here many times and it seems that they should update some things. They charge more than they used to a few years ago which is usually due to things being updated but nothing has changed in many many years.

Leisure Family

10/10

Exceptional

29 Aug 2025

nina

Great view from the balcony, helpful and friendly staff. Liked staying there very much.

8/10

Excellent

26 Aug 2025

Marcus Augusto

Very good location! Rooms can be well maintained, but it was clean and everything working fine.

Leisure Self

8/10

Excellent

11 Aug 2025

Arturo

The view from the rooms is amazing! It is minimalist but you’re there for the beach anyways. We had 2 rooms next to each other and not all rooms have a hammock. There is no elevator fyi.. we had grandma and she did ok but it was hard. This place is directly on the water, but there is no water access. AC worked amazingly as well as the hot water and toilets, in Mexico I call that a win!

Leisure Family

10/10

Exceptional

26 Jul 2025

Jose Guadalupe

Nice little spot that’s close to the Main Street where all the fun is at night! Not far from the beach too!

Leisure Self

8/10

Excellent

24 Jul 2025

Flor

We didnt liked the ac in front of the bathroom, not in front of the beds it was hot in the room at some points of the day, no mirror in the bathroom didn't liked either.

Leisure Partner

10/10

Exceptional

12 Jul 2025

edgar

Great view and near everything

Business_and_leisure Partner

8/10

Excellent

10 Jul 2025

Constance

I had an ocean view room on the 2nd floor with balcony and hammock. It was private and had a superb view. The hotel is minimalist but clean. Housekeeping was excellent. Otherwise there was no service other than check in and check out. The photo was taken from my balcony.

Leisure Self

8/10

Excellent

28 Jun 2025

Tracy

Clean and quiet. It is as a nice getaway

10/10

Exceptional

21 Jun 2025

Suresh

Amazing view of the Ocean from 2nd floor balcony. Would stay here again next time. Only 3 blocks from the Maritime Terminal once you get off the Ultrima Ferry.

Leisure Partner

8/10

Excellent

19 Jun 2025

James

Nice staff, comfortable bedding, good AC.
A little off the beaten path, showing it's age.staff nice.

Leisure Self

10/10

Exceptional

08 Jun 2025

Robin

This hotel has come a long way since I first came here 20 years ago, And all the changes have been good. Everybody treated me well and the newly appointed rooms at a very reasonable price are accompanied with incomparable views and the soft breeze from the ocean. I hope to be here again soon.

Business_and_leisure Self

6/10

Pleasant

22 May 2025

Anthony

Overated.

The pictures of the property misrepresent the lower quality of the hotel.

Partner

10/10

Exceptional

21 May 2025

Gregory

We liked the location, view and staff. Will likely stay here again.

Leisure Partner

4/10

Poor

16 May 2025

Jeffrey

Beautiful views and convenient location but hotel is run down. The staff won’t honor a room request but do try to make you happy. We have stayed there for years and sadly seen it decline. We were allowed to cancel but were charged for 1 night. We won’t be back unless there is a major renovation.

Leisure Partner

6/10

Pleasant

02 May 2025

Ana

We stayed 4/27 to 5/2.Staff didn't explain pool hours or provide wifi information.
Day 1, toilet handle didn't work. We had to put in a work order to fix it. .Monday we didn't have any hot water. We let staff know early in the morning. We came back in the evening, still no hot water. We let staff know, gentleman said nothing he can't do anything as its late in evening. Next morning, still cool water when we showered.. Staff said it was fixed, you have to let water run awhile to get hot water. Every day after, you have to let water run awhile before you get hot water. They didn't offer to change our room because it was an issue with all rooms..
Overall, the location is great, the view is beautiful. The pool area is clean but the pool skimmer not great. Many bugs in the pool.. I dont think we'll stay again with all the issues we experienced.
Day 2, 3

Leisure Partner

10/10

Exceptional

30 Apr 2025

Jose

Property was very clean, staff was friendly. View of the ocean was great.

Leisure Friends

2/10

Poor

27 Apr 2025

Roxanne

My friend fell and broke her arm as there were no steps from the parking area. They never even asked how she was after spending a night in Cancun at the hospital. We had to cut our trip short because she needs surgery. They refused to give us a refund for the days we lost. Overall our stay was terrible!!!!!!

Leisure Partner

10/10

Exceptional

26 Apr 2025

Bridgett

My 2nd time staying here
Was a lil noisy during the afternoon but think cuz there remodeling so no biggy stil was quiet at night.
Can’t wait to stay here again

Leisure Friends

10/10

Exceptional

20 Apr 2025

Leasa

Our Isla Fave

One of our favorites on Isla, we always enjoy staying here, beautiful views and unparalleled sea views and sounds. Great pool, wonderful service.

Partner

10/10

Exceptional

03 Apr 2025

Gail

Very centrally located. Loved listening to the ocean at night!

Leisure Partner

10/10

Exceptional

30 Mar 2025

Shelley

Loved everything about this place. Have gone here many times and plan to return many more. The staff were very helpful and friendly. The cleaning staff were perfect and were nice.

10/10

Exceptional

26 Mar 2025

Robert

Very nice, I hope to be back.

10/10

Exceptional

23 Mar 2025

Angelica

Very clean and short distance to beach and restaurants

6/10

Pleasant

20 Mar 2025

Natalie

cute and basic place

Leisure Partner

8/10

Excellent

15 Mar 2025

Jennifer

This property is beautiful. The view and staff are amazing. The downfall is the shower don’t have pressure but u are On an island in Mexico 🇲🇽 which is common. That did bother I knew what to expect. I will definitely stay agin.

Leisure Friends

10/10

Exceptional

14 Mar 2025

Sahiba

Great location, walkable to everything, safe, clean, ocean waves are loud! bed is very firm.

Leisure Partner

8/10

Excellent

11 Mar 2025

Tonia

Ocean view! Pool. Great location. Close to grocery store, shopping and restaurants.

10/10

Exceptional

04 Mar 2025

David

I've been staying here since 1972. The sea view never gets old.

Leisure Partner

10/10

Exceptional

04 Mar 2025

MALINDA

The hotel was basic but very comfortable. The housekeeping was amazing! The bedding and sheets smelled so good! A little gem of a hotel. My only complaint would be the low water pressure in the shower but really not a big deal to me. Loved our stay there.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Dianne

The view from your own balcony and the cleanliness were the best but also super walkable to dining and shopping

Leisure Partner

10/10

Exceptional

19 Feb 2025

Thelma

We have stayed at Rocamar a few years now and always return. The rooms are simple but clean with that ocean view you can’t beat! The breezes you feel by the pool are amazing and the location is perfect for getting around the north end on foot. Also, close to the ferry terminal so the walk to the hotel is under 10 minutes! (Or 5 minutes if you’re in a hurry to get to the hotel and a light packer) lol

10/10

Exceptional

18 Feb 2025

Anna

We had a room on the ocean. It was beautiful listening to the waves at night. I really enjoyed my stay. It’s exactly what I was hoping for to be on the ocean and the pool is beautiful cause you could still see the waves of the ocean.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Carrie

Great location, comfortable beds, clean.

Leisure Self

8/10

Excellent

08 Feb 2025

Don

Nice room looking at sea and waves

Leisure Partner

6/10

Pleasant

07 Feb 2025

Kama

Great property. Be aware though
The photos they post are old. Rust on everything metal. Low water pressure.

Leisure Partner

6/10

Pleasant

06 Feb 2025

Andrea

excellent location , walkable right on malecon. walk to playa norte ( although with beach chairs seemed long walk). sound of crashing waves from water was beautiful.
hotel did run out of water one afternoon but was restored within few hours. also strange leak in bathroom, once reported was fixed. very comfortable beds, nice balcony. basic tv which could not watch in english ( but not there for the tv!) cold mini fridge. easy walk from ferry too!

Leisure Friends

10/10

Exceptional

29 Jan 2025

Verified traveler

Isla

This was my 1st time at Isla and was solo. I stayed at 4 locations, around the island to explore as much as possible. For location to the main downtown, restaurants, shopping, playa central public beach, this place is by the best. It was tidy, hot water, tv, wifi, mini fridge, all functioned perfectly the whole stay. The staff are very helpful and friendly. I felt very safe there. The pool area was very nice and great view. Sitting on my personal balcony watching the sunrise is so wonderful too.

Self

10/10

Exceptional

27 Jan 2025

David

I loved listening to the waves when I relaxed on the deck. The location was close to restaurants and North Beach. It was a perfect stay.

Leisure Family

8/10

Excellent

26 Jan 2025

Rich

Nice, basic sleeping/shower spot. No frills.

8/10

Excellent

20 Jan 2025

Sara

The pictures of the room I chose was not what the room looked like. The Tv was smaller than a microwave but not in the pictures of the room I purchased. The WiFi did not work. Otherwise the view and sounds of the ocean was tranquil.

Business_and_leisure Partner

8/10

Excellent

20 Jan 2025

Sharon

Nice stay

Staff were very nice. Beds were comfortable. Rooms were clean. Bathroom was somewhat different with having to step into shower area. Very open. Shower did not have any curtain that i can recall but think it was meant to be like that. We were on first floor close to check in desk and it was somewhat noisey at times. Beautiful view of the beach. They had nice sitting areas on the property and there was a walkway to walk along the beach.

Friends_and_family Friends

2/10

Poor

17 Jan 2025

Ann

The only thing that was good about this properties. It was right on the ocean. The staff was completely unfriendly… The lobby was completely dirty. I woke up in the middle of the night to get some water and there is a homeless person sleeping on the sofa in the Front entryway.

Leisure

8/10

Excellent

17 Jan 2025

Russell

Quirky hotel with stunning location.

Rocamar is an older, bare bones, small sized hotel. Some people might not like it but we absolutely love it. Friendly staff (some speak limited English), clean rooms with a funky bathroom setup (hair dryer in the shower area), but the oceanfront location and balconies can’t be beat.

Friends_and_family Family

10/10

Exceptional

14 Jan 2025

Elizabeth

Loved our experience. Heard the ocean waves all night!

Leisure Family

4/10

Poor

12 Jan 2025

Joseph

The best parts of this hotel are the proximity to everything fun and food.
The very best part is the view and the sound of the ocean right off the balcony.

Absolutely wonderful.

Problem is the room was:

1) unclean
2) limited towels and face cloths
3) internet didn’t work in room at all
4) tv was broken
5) safe was easily removed , just by lifting it out of the storage cupboard. It wasn’t attached to anything.

Loved the cat and proximity to ferry.

Leisure Partner

6/10

Pleasant

11 Jan 2025

Denise Michelle

The view from the balconies is unbeatable!! I wony lie it is a vare bones motel

Leisure Friends