Mayan Monkey Isla Mujeres

Mayan Monkey Isla Mujeres | Social Hotel

Mexico , Cancun (and vicinity)
Isla Mujeres, Carretera Garrafon, Km 4.5
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75 reviews shown

6/10

Pleasant

31 Mar 2026

Jesse

Breakfast is OK. It was kind of small portions.
I was very surprised there wasn’t refills on our coffee and I have never seen that in my life
Some of the weight staff was friendly and a few other others seemed like they didn’t enjoy their job jobs
It was a great location very nice beach. I thought it was a great the way they had somebody rake up what little sarcasm there was.
Too many cats for my taste
The sushi restaurant across the street was wonderful
The staff at the front desk was very nice and helpful
I thought the drinks at the bar were way overpriced. I don’t pay that much in the United States.

Friends

10/10

Exceptional

30 Mar 2026

Abderrafii

i’ve had a mixed dorm with all respectful people and clean. staff were very friendly and helpful and also reception people. just don’t forget to bring a lock for ur locker. no complaints are all. sending regards to all of them and i will go back there as soon as i can .

Self

8/10

Excellent

22 Mar 2026

Catherine

Fun stay, interesting place

Friends

6/10

Pleasant

17 Mar 2026

Danielle Marie

This has the potential to be an amazing spot. The rooms are nice with large balconies and nice amenities. However, there is music blasting every night, which can make it challenging to rest and relax. The staff were friendly and food and drinks were good. When I stayed there was a Somnia party happening - this was advertised to end at 11:30 pm, however that did not happen - music was blaring until after 1:30 AM, making it impossible to sleep, even with earplugs in - which made it so we were too tired to wake up early and enjoy our time the next day. I would only recommend staying here if you are ok partying late.

Family

8/10

Excellent

12 Mar 2026

James

Property was very welcoming towards our toy poodleggt

6/10

Pleasant

09 Mar 2026

Teresa

The Mayan Monkey is a very attractive place located in the South of Isla Mujeres. It is very quiet, right on the ocean, but located far from nightlife and restaurants. A city bus or taxi can take you to the more active north part of the island. We paid for an included breakfast for 3 days. On the first day the service took more than an hour and the eggs we ordered over medium came back as sunny side up. The second day the eggs came back over hard. The third day we tried to cancel the breakfast but the manager refused to refund the money. They provided only 2 coffee pods for the in-room coffee pot for a 3 day stay and said we would need to pay if we wanted any more. The staff were very pleasant, however.

Partner

8/10

Excellent

07 Mar 2026

Jessie

We stayed in a private room and was very clean, awesome A/C and staff was great! Only down side was that there was no fridge of any kind to put left overs in. Would stay here again!

Partner

10/10

Exceptional

07 Mar 2026

Paul

I found Mayan Monkey to be one of the very best resorts that I have stayed in Mexico. First the staff is consistently present, attentive, and working relentlessly to meet and anticipate your needs, from the front desk, service, and cleaning.

Also,the nature of Hostel, Private, Dog friendly, and Beach club, creates a relaxed social atmosphere I found compelling. Someone said to me, \" There are no strangers here, only friends you have not met yet!\"
So let's talk about the music from luve Saxiphone at late breakfast and evening, to the Saturday Night dance party, as good as anything ten timedls the population. The whole resort danced and danced.
I would recommend Mayan Monkey to budget oriented travellors to experienced resorters, who want a middle ground. Isla Mujeres is the rest, Mexico chill. Thankyou Mayan Monkey. I will be back!

10/10

Exceptional

05 Mar 2026

Kelsie

We enjoyed are stay with Mayan Monkey!

4/10

Poor

02 Mar 2026

Anthony

Staff check-in amounted to a person leading us to our room, while we schlepped all of our luggage down three flights and up 5 flights of stairs. All means of communicating with the.front desk is via whatsapp. Food was ok at best. The music at night is a nightmare. The property next door went until 3 am one night...no amount of white noise or earplugs is sufficient. Music on property went til midnight on Saturday. No fridge in the room...if you want to refrigerate anything you have to do so in a common room under the honor system.

Partner

10/10

Exceptional

28 Feb 2026

David

Paradise

Self

10/10

Exceptional

24 Feb 2026

Kelsie

Very nice, very clean, staff was exceptional. Would definitely stay again!

10/10

Exceptional

15 Feb 2026

Dali

Loved it here!!! Felt like we were in a jungle.rooms were nicely decorated and staff was really nice!! Nice little walk to beach!

Leisure Partner

6/10

Pleasant

15 Feb 2026

Jessie

The room was okay, sheets were clean, leftover hair ties and hair stuck to shower wall. Brown stain on wall above bed and on curtains. Staff was very attentive and friendly, the grounds were well maintained and the beach was cleaned every morning. Biggest complaint was the food and drinks. After spending alot of time at other restaurants and bars on the island the food was sub par and the drinks lacked the liquor for the price you paid.

Leisure Friends

8/10

Excellent

08 Feb 2026

Mona Joann

The location and price were great. I took a star off for cleanliness. When the rooms were cleaned it wasn’t thorough and soap wasn’t refilled for days and showers were never cleaned. In the communal kitchen there were sparse supplied

Self

10/10

Exceptional

06 Feb 2026

Bita

I had an amazing time here. My fiance and I stayed in the jungle room it was super romantic and fairly priced

Leisure Partner

6/10

Pleasant

05 Feb 2026

Jaiana

The jungle room was great (no tv if you’re into that). Other guests complained about constant buzzing sound on the ocean view side. Staff was not that friend

Leisure Friends

6/10

Pleasant

05 Feb 2026

Amanda

We stayed in a jungle private room. The staff are incredible, so kind and helpful. Bartenders, servers and the food are great…amazing even. The jungle room view overlooks an outdoor nightclub and the entryway is facing a busy road. It was quite loud so might not have been a good fit for us early birds. The earplugs were much needed. Bed was firm. All acceptable but leaving this feedback for others.

Partner

10/10

Exceptional

18 Jan 2026

Christian

The best of the best was the service provided by hotel and restaurant employees.
A special thank you to the Front desk: Agustina and Sofia, also the front desk manager \"Excellent\"
Restaurant: The best !!! Miguel & Eduardo.
We have a great time for New years. Thank you all !!!
and also to their pet the duck \"Jalapeno\"

Leisure Family

10/10

Exceptional

10 Jan 2026

Johanna D

I had to force myself to leave the comfort and tranquility of my jungle room only to linger beachside until staff closed up for the night. This property is a true hidden gem and the perfect mix of keeping the essence of island life and modern amenities. Definitely won't be my last visit.

Self

6/10

Pleasant

10 Jan 2026

Sofiane

Chambre correcte, personnel peu agréable, piscine médiocre et hôtel loin de la ville et des commodités.

Friends_and_family Friends

10/10

Exceptional

09 Jan 2026

Megan

The staff was incredible and helpfully with every question we had. I would definitely return back to this location again.

Leisure Partner

4/10

Poor

04 Jan 2026

Jesus adan

Staff people not friendly or make me feel welcome. From the front desk to the bar tenders..

Leisure Partner

6/10

Pleasant

02 Jan 2026

Steeve

The staff is is fantastic but very slow and forget to bring what you asked for but very friendly. Samara restaurant is a nice place but as for the maki roll…no bueno, dry and not a fresh rice. The wok noodles meal were really good tho. 30’minutes walk to punta sur. The DJ is really good, to me it was the best part of it, really good music and chill. The beach…. Nice but can’t swim…unless you want to swim, not deep enough. Tuna tostadas are the best. No ambiance after 8:30 at night, like nada…. I don’t regret my choice but would not go back to stay there. Great sunset spot. Don’t take the breakfast options. 4 of my 5 breakfast were out of food I was told so I received 2 eggs in my plate, nothing else, sad plate and to get a third one I had to pay ….wt….. so no bueno.
Get mosquito repellent, a lot

Leisure Self

4/10

Poor

11 Dec 2025

Mohsin

Horrible staff , upcharge for everything, extra fees per day to access the hotel as it is in national park. No AC , rooms are small, bathrooms are not working properly

Business_and_leisure Family

10/10

Exceptional

10 Dec 2025

Matthew

This is the place you dream of vacationing at. Whe you book a trip, you want it to be wonderful and meet all your expectations. THIS IS IT!!! I could not have been more pleased with the decision to stay here. I was already planning the next trip whilst enjoying breakfast 10 feet from the waters edge. The people are fantastic. Danny, Erik, and Floriberto. Words cannot express how great this place is. You just have to experience it.

Leisure Partner

6/10

Pleasant

02 Dec 2025

Madison

I had an open mind coming to this resort. I

10/10

Exceptional

15 Nov 2025

Chad

Amazing rooms and service!

10/10

Exceptional

04 Nov 2025

Raymond

Great Staff. The hotel sits right on the beach.

6/10

Pleasant

27 Oct 2025

Saurabh

The staff pre-added 15% tips to the bill.

6/10

Pleasant

25 Oct 2025

Alyssa Kathleen

Pool area was under maintenance. Customer service was not that good. Over priced and during the stat there was a water shut off. Cleanliness is mid.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Itzel

Other stuff were very helpful

Leisure Friends

10/10

Exceptional

11 Oct 2025

Jennifer

My private room was clean and beautiful. The staff was friendly and very helpful. The only con is if you have \"sweet blood\" like me you will get eaten alive. BRING MOSQUITO/BUG REPELLENT!!! I didnt bring any. The hotel is situated in lots of vegetation so mosquitoes are crazy. Its also very easy to catch a cab or the bus directly in front of the hotel. Food was fresh and delicious for both breakfast and lunch.

Leisure Self

4/10

Poor

28 Sep 2025

james ray

mosquitos everywhere, water does not work in the showers and rooms half of the time you are there. not great. cheap but not a really good place

Leisure

2/10

Poor

23 Sep 2025

Anahi

Horrible horrible didn’t get anything we paid for

Business Partner

10/10

Exceptional

21 Sep 2025

Illiana

This hostel was just amazing, from the staff to the environment. We enjoyed everything about our stay here. Would definitely come back on future trips to Isla!

Leisure Partner

6/10

Pleasant

09 Sep 2025

Shi

It was my second time visiting this place. I have to say that the rooms are great, but they are too noisy. I chose the jungle room, but I ended up in a different room facing the beach, where all the music is playing. Some of the employees on the beach were really nice, while others seemed like they didn’t want to wake up in the morning and come to work.

Business_and_leisure Partner

10/10

Exceptional

30 Aug 2025

Emily Claire

We really enjoyed Mayan Monkey - we stayed for two days. The beachfront the great, room was nice and the amenities offered were good. The only downside I have to offer, the service was so slow in the restaurant, bar and beach club. While most of the staff were phenomenal, that aspect also restricted our ability to order more of what we wanted since everything took so long.

Otherwise, an awesome stay and will definitely consider coming back. Thank you!

Leisure Partner

8/10

Excellent

23 Aug 2025

Raquel

We stayed in a jungle room. It was small but beautiful. The bed was super comfy. The room had a deep soaking tub which I love. There is a Japanese restaurant right next door that is very loud in the evenings. The hotel had a great private beach with plenty of day beds. The only bad thing was the pool was out of order our whole visit. A big part of how I choose a hotel is based on the pool. That was a bummer. Luckily there are a lot of beach clubs a short walk from hotel.

Partner

10/10

Exceptional

13 Aug 2025

Victoria

Bed was super comfortable, staff provided great service and care

Leisure Partner

10/10

Exceptional

11 Aug 2025

Elizabeth

First, it’s beautiful even if some aspects are a little run down. Second, the staff was incredible! Mateo, Jesus & Armando in the restaurant took amazing care of us. When there was a delay on our food (which we weren’t bothered with at all as we were thoroughly just enjoying the ambiance and our drinks were never empty), the manager and Jesus gave us compt drinks & a dessert. The front desk was amazing & accommodating. They helped us coordinate our early flight & made sure that we left with food in hand since our departure time was before breakfast was served. We will definitely be coming back!

Leisure Friends

10/10

Exceptional

10 Aug 2025

Misti

I definitely wouldn't call this place a \"Hostel\" because it is much higher end than that. The Shared Rooms were extremely nice. The beds were comfortable & offered privacy. The Lockers were spacious. 2 Sinks, 2 Toilets, & 2 Showers to share. The Showers could be cleaner. They definitely need a through scrubbing, but it wasn't awful.
They also have Private, King Beach Rooms that we got to take a look at & they are very clean & spacious. Would be perfect for a couples getaway.
The Staff was incredibly friendly & helpful. Cannot say enough good things about every Staff member we met.
The Onsite Restaurant has excellent food at fair US prices. Breakfast was fresh & delicious. Great Bar, including a small swim-up area from the Pool.
The Beachfront was clean & provided plenty of lounge chairs & tables. We swam everyday. Beautiful Pier to walk out & watch Sunrises & Sunsets.
We loved our experience at Mayan Monkey & will definitely stay there again.

Leisure Friends

10/10

Exceptional

06 Aug 2025

coy

Great location away from all the tourists. Great vibe.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Juan

Hermoso lugar y la gente muy cálida!! Recomendadisimo!

Leisure Self

10/10

Exceptional

22 Jul 2025

Jessica

Solo trip

Great stay!

Self

10/10

Exceptional

10 Jul 2025

Sophia

Wow, what an experience. First a disclaimer that I do believe that the administration could invest in doing some cosmetic maintenance on the property like refurbishing the pool, redoing some woodwork, and another example my shower head (room 503) needed replacing, It was spraying all cockeyed. My sink would also clog up immediately. These are little things that add up. BUT! The customer service here is out of this world. You feel genuine appreciation from the staff about your visit and your experience here. I really was not expecting that, especially considering that you just never know when traveling internationally but the people here are amazing. The wait staff is amazing. The hotel staff is amazing. The restaurant food is outstanding! On top of just the stay itself, the hotel is very interactive with different amenities for purchase. (we rented a golf cart for a day and had a blast! Side note: administration would do well by upgrading the ones they have now because they aren’t running the best these days we had to switch our cart assignment twice due to that). They also have classes for the guests, they have a group chat where they post the actives for the day before. I can’t wait to go back and I actually hope to use their member and try out their other locations. Special thanks to GM Pedro, Bartender Marcos, Bartender Angel, Wait Staff Jesus, and Jeanette with the other front desk ladies!

GRACIAS PARA TODOS!

Leisure Family

4/10

Poor

04 Jul 2025

MARLENE

Well clean room, hard bed, noise from club all night long techno music, requested cleaning, nobody ever came until day before checkout to clean, breakfast good just make sure you explain how you want your eggs-mine were overly well scorched over chilaquiles I asked green and got red, waffles served cold had to reheat, beach is private but pics really are a little deceiving, AC barely kept room cold, you can see holes through doors, walls on bottom of trim.nothing is close by to walk. Lots of stray cats and in restaurant licking food off empty plates. Flies heavy so sit by a fan to help this. No laundry room. Overall if we had no where to stay it’s okay but definitely pictures are deceiving. Go to playa Norte for sure if you want to see clear swimmable water and no rocks. Yoga I saw one day.
Good - pillows, covers clean and soft. Towels clean but you need to go get your own towels. Music shuts off 11ish. Staff was decent not over the top to make sure all is good..Taxis outside always. Bus service to town cheap.

Leisure

8/10

Excellent

04 Jun 2025

Aleisha

Enjoyed the spacious room and balcony with the beautiful view! They provided water & lots of towels. No refrigerators, we bought a cooler and filled it with ice and drinks. Loved the jungle vibes on the property. I found it very beautiful. I will warn you that there are lots of stairs & NO elevators. So if you have issues climbing stairs this would not be suitable for you. There was no one to help with luggage but they did let us store it while we waited on our room to be available. Check in was pretty quick and easy. We arrived about 20 minutes early and had to wait as our room was still being cleaned at 2:45. None of the staff at the bar ever spoke to us or asked if we needed anything. My daughter went to inquire if the restaurant took cash or card and took awhile to get any attention or an answer. We used the pool but did not eat or drink there. Enjoyed the property, room, and location.

Leisure Family

10/10

Exceptional

31 May 2025

Sandra

NOS ENCANTO!!! Definitivamente regresaremos, el lugar es hermoso, las habitaciones nos encantaron, el DJ sabe ambientar. La atencion por parte de todos es 10/10. 100% Recomendado.

Leisure Partner

10/10

Exceptional

19 May 2025

Brandon

Loved it. Fell in love with isla mujares while I was there so I decided to get a bed for the night. Beautiful spot, huevos rancheros for breakfast was perfect. 10/10 would stay and will stay again. Thanks!

Leisure Self

10/10

Exceptional

17 May 2025

Brian Mattos

Love the secluded vibe. My wife and I stayed the the jungle room and it was worth it! We were able to get all the food from the island delivered to us through isladelivery website but I would say the only down side is that it’s not walkable to the north side. I loved the Areia beach club.

Leisure Partner

10/10

Exceptional

10 May 2025

Xiuping

It is a good experience Telford my stay

10/10

Exceptional

12 Apr 2025

Alex

Great spot

Leisure Self

10/10

Exceptional

02 Apr 2025

Jacqueline

The property was beautiful, the beach was nice. The staff was beyond excellent, so helpful and accommodating!!! The tuna tartar was excellent and the seafood lobster yummy!!! We included breakfast and was satisfied also!!! We stayed March 26 to April 1 2025 definitely not long enough.
Can't wait to go back !!!!!!

10/10

Exceptional

01 Apr 2025

wendy

Wonderful property and amazing, friendly staff. Would absolutely come back again and again!

10/10

Exceptional

25 Mar 2025

Amanda

Great spot if you are not wanting big crowds. Rooms were nice and service was great! Lots of construction but they accommodated to the guests.

Leisure Friends

6/10

Pleasant

19 Mar 2025

Eric

Leisure Partner

8/10

Excellent

17 Mar 2025

Todd

The property is located central Island on west side with a small beach and a long pier at the water. The beach was kept decent, there was seaweed sunken on the bottom, so there was only a little bit of sand to walk on in the ocean.
We had a lower jungle room, which was small, but had everything we needed including a small veranda with chairs and small tables. The one complaint is the open air Japanese restaurant about 150 feet out the front door of room. You could not see it, but until 11 o’clock at night, you could certainly hear it. Some nights were worse than others. They do provide earplugs in the room.
The staff was amazing, in fact, we needed a couple extra nights and Francisca at the front desk was very accommodating and a pleasure to deal with.
They have bottled water you can fill your containers up with and they allowed us to store our luggage until our ferry ride back to the mainland was scheduled for.
We had the included breakfast as part of our package. The price and quality is good, but we did skip it a couple days to hit up a couple of the other local restaurants. We were not a big fan of their coffee, but of course this is subjective.
The beach club (Areia) associated with the hotel was a little bit confusing. Some mornings they played nice relaxing Spanish music. Others they played thumping electronic music. I think it all depends on who had control of the remote each day. My suggestion would be to read the room a little better.
Great spot, beautiful island.

Leisure Partner

10/10

Exceptional

17 Mar 2025

Devin

10/10 experience from staff alone, SUPER cheap can’t wait to come back here honest!!!

Leisure Family

8/10

Excellent

17 Mar 2025

Alejandro

Over Priced !

Leisure Family

10/10

Exceptional

17 Mar 2025

Tomasz

Enjoyed my stay. Loved the Beach front and the vibe, have not tried beach volleyball though. No groceries nearby.

Leisure Self

10/10

Exceptional

15 Mar 2025

Elizabeth Ann

Beautiful property with its own beach. This is a 5 star place to stay as long as you can put up with the music at night. Every night. Until midnight. Bartenders were great and so was the breakfast we ate here. Also had the margarita pizza late one night and it was delicious!

Leisure Partner

8/10

Excellent

07 Mar 2025

Joshua

The staff and guest were just so warm and welcoming ,i could see myself a more permanent resident there.

Business_and_leisure Self

10/10

Exceptional

06 Mar 2025

Evelina

The check in host was terrible
But rest of it was great!

8/10

Excellent

04 Mar 2025

jaylen

The property and room is nice. We had a private room and it was very cozy and relaxing. The room itself is clean. Only complaint is the towels had an odd odor. We even got new ones the next day and still the same issue like a smell of wet dog or fishy when wet. I would recommend to the property to clean the area surrounding there was a lot of trash build up when overlooking the balcony entering our room.
The location is in a nice secluded part of the island and it was great the restaurant stayed open late. Just be aware you will need a golf cart or be prepared to get a taxi to get to anywhere as the location is slightly far from downtown.
The WhatsApp chat was a nice touch many of the ppl would chat to meet for community activity or to share a taxi which is a great option to have.
If you’re looking for a low cost option in a quieter part of the island with a younger crowd then this is a great option.

Leisure Partner

8/10

Excellent

27 Feb 2025

Dannis

Was romantic

Leisure Partner

10/10

Exceptional

22 Feb 2025

Edward

Magical Stay

We had an absolutely magical stay at Mayan Monkey. They staff were amazing, the food and drinks were fantastic and the room was spacious and comfortable. Definitely the more chilled place on the island. Perfect for chilling on a sun bed and enjoying some cocktails and tacos.

Partner

8/10

Excellent

22 Feb 2025

Timothy

Nice property with very friendly staff. Rooms were clean and comfortable.

Lots of great activities on the property - yoga, sushi-making, mixology class, water color painting etc. (the teachers do it voluntarily so make sure to tip).

Only note - if you get a beachfront room be prepared for loud bar music with nightclub beat until late into the night/morning.

10/10

Exceptional

21 Feb 2025

Ethan David

Love the natural and tropical Jungle theme!

Leisure Partner

8/10

Excellent

18 Feb 2025

Gregory

Enjoyed our stay by only for a few nights

Room was good but had no balcony or area to sit outside. Staff was excellent and the property was very clean and lush. Our room were on the other side of the main road which wasn’t the best. The beach and pool area is not great. Water is tuned up and murky the dock is not great and the pool is more like a wood Len box that could use an upgrade

The restaurant was a really nice setting and the food was excellent.

Partner

10/10

Exceptional

17 Feb 2025

michael

Great place to stay away from town but close enough for a nice walk. The hotel staff was absolutely excellent. Only real complaint was the techno music gets really old fast.

Leisure Family

8/10

Excellent

12 Feb 2025

Sharon

If you want a place to party, this is the place for you! Very loud techno beat music played til about midnight! While we were not here to party, we really did not enjoy the loud music. You couldn't even have a conversation or hear the staff/ servers over the music that started around 6pm. Overall though, we really enjoyed our stay. Our room was well maintained and cleaned every day. We were only given 2 big towels and 2 small towels but no washcloths which was inconvenient. We stayed in one of the jungle rooms and had no tv but other guests we talked to on the ovean side did have a tv. We did have a big beautiful stone tub that overlooked the jungle. There were not as many people on the south end of the island and the beach was small and beautiful but the loud music kinda took away from any romantic aspect. Still a beautiful location that is walkable if you want to explore on foot. Friendly people and staff. Food and drinks were good!

Leisure Partner

8/10

Excellent

11 Feb 2025

Sonja

Jungle rooms are beautiful and quiet, the beach and restaurant are gorgeous. The constant loud techno music was a bit much. Bike rental is convenient but check the bike carefully before choosing, one had a loose handlebar which made for a bit of a hair raising ride, along with no handbrakes on the hilly roads.

Leisure Self

10/10

Exceptional

10 Feb 2025

Kelly

Girls trip!

Great place to stay in the middle/towards south side, of the island!! Friendly staff, good food, great drinks!

Friends_and_family Friends

10/10

Exceptional

08 Feb 2025

Shi