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Hotel Villa Kiin

Cancun (and vicinity) · Mexico

Calle Zazil Ha #129 Mz 30 Lote 23View location

8.2/10Excellent856 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort7.6/107.6
Condition7.6/107.6
Location9.0/109.0
Neighborhood9.0/109.0
Value8.6/108.6
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Villa Kiin

This charming hotel enjoys an idyllic setting on the picturesque Isla Mujeres, placing guests moments from delightful shops and intriguing attractions. A variety of recreational activities are available nearby.

The hotel, decorated in a traditional Mexican style, provides the perfect base for exploring the splendor of Mexico and embodies the renowned hospitality of the area. Please note, a refundable security deposit of $250 is required upon check-in via Visa or Mastercard.

Smoking is prohibited by law within the hotel premises; violations will be reported to local authorities. Housekeeping service is provided every two days.

Read more about this hotelShow less

With a stay at Hotel Villa Kiin, you'll be centrally located in Isla Mujeres, steps from North Beach and 2 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

This beach hotel is 0.6 mi (1 km) from Isla Mujeres Ferry Terminal and 13.7 mi (22 km) from Playa Tortugas. Make yourself at home in one of the 21 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and ceiling fans, and housekeeping is provided once per stay. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Parking available
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MXN 5000 per accommodation, per stay
    • A tax is imposed by the city: MXN 35.19 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Parking height restrictions apply.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

North Beach 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 0.2 km / 0.1 mi
Isla Mujeres Cemetery 0.5 km / 0.3 mi
Miguel Hidalgo 0.6 km / 0.4 mi
Faro de Punta Norte 0.7 km / 0.4 mi
Parador Fotográfico 0.7 km / 0.5 mi
Cocal Beach 0.8 km / 0.5 mi
Isla Mujeres Ferry Terminal 1 km / 0.6 mi
Garrafon Natural Reef Park 1.9 km / 1.2 mi
Crayola House 4 km / 2.5 mi
Mundaca House 5.7 km / 3.6 mi
Shark Beach 6.7 km / 4.1 mi
Parque de los Suenos 7.1 km / 4.4 mi
Joysxee Floating Bottle Island 7.4 km / 4.6 mi
Statue Ixchel 8.2 km / 5.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
Show 15 more facilities & services
  • 24-hour security
  • Hotel safe
  • Garden
  • Terrace
  • Luggage room
  • Private pool: 1
  • Towels and bed linen
  • Non-smoking area
  • Meeting room
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Hotel Villa Kiin

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Shower: 1
    • Bathroom: 1
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Villa Kiin

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Villa Kiin

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Villa Kiin

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Hotel Villa Kiin

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hotel Villa Kiin

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hotel Villa Kiin

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Villa Kiin

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Villa Kiin

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Villa Kiin

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Villa Kiin

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Villa Kiin

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Villa Kiin

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Villa Kiin

8.2
Excellent
856 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
9.0 /10
Neighborhood
9.0 /10
Value
8.6 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
22 Jun 2026
Rafael
My room #25 had a nice view of the courtyard, the pool, abd some ocean viewm. The king size bed was very comfortable. The only thing that I could say was that the bathroom sink faucet needed an aerator. When turned on, some water spray would get on the counter. Otherwise, it was an excellent experience.
Friends
8/10
Excellent
11 May 2026
Judith Maria
Wonderful location. Right on the beach. Rooms were very basic but adequate. Breakfast was coffee and toast. Do plan to go again and get an upgraded room.
Partner
8/10
Excellent
02 May 2026
Shannon
The location was perfect! Right on Playa Norte. The pool was a refreshing option as well. Wish they had more shaded areas for lounging.
8/10
Excellent
13 Apr 2026
Marc
Breakfast is toast, orange juice and coffee. Not a full meal but a snack to get started. Great fridge. Wifi was good. Nice pool and warm.
4/10
Poor
09 Apr 2026
JESSICA
Was told I could have either a king sized bed or 2 doubles. Only had one double in the room and told no other rooms available. Expedia did NOT do anything to assist in the situation. Blamed me for not canceling earlier (when all we needed was a different room.) terrible customer service from Expedia. Never use them again.
VERY POOR shower drainage and almost no water pressure. Never changed our sandy beds sheets once but did make the bed. Very noisy hotel- rooms facing the ocean have lots of foot traffic on the beach. I have stayed in other hotels on the island and never had such a noisy experience. Terrible lighting in the room.
It’s a budget experience type hotel and yes you can get by, but I paid for a way different experience than I received. I will be staying at one of the other hotels on the island- not this one if at all possible.
Friends
8/10
Excellent
29 Mar 2026
Roy
clean room ,clean pool great ocean view
Partner
8/10
Excellent
26 Mar 2026
Sara
I love this property- the location, cleanliness and staff were great. There was an issue with water when the municipality cut it off BUT this was handled very well by their staff.
Partner
10/10
Exceptional
17 Feb 2026
Jesus
Staff was great.And room was spotless
10/10
Exceptional
26 Jan 2026
Mark
Great location. There are also some upgraded amenities since we last stayed there. The lobby especially, and a convenience store next door for snacks and drinks
Leisure Family
8/10
Excellent
16 Jan 2026
Francine
Room was clean, but cleaning service after first day was not consistent.
Friends_and_family Friends
10/10
Exceptional
07 Jan 2026
Lisa Michelle
Cool AC, amazing views
10/10
Exceptional
16 Dec 2025
Debora K
Place is Small but clean . Thankfully we had a court yard patio where we spent most of our time anyway. It was great, but then it’s ISLA💜
10/10
Exceptional
14 Dec 2025
Margaret Lynn
The property was in the perfect location...beachfront property. The pool area was stunning and the staff very friendly. If I go back to Isla I will stay there again. Love the baloney that overlooked the pool and the beach. Property was kept spotless.
8/10
Excellent
06 Dec 2025
Nadine
Big pool very clean. Mini fridge awesome to have. Free water, friendly receptionist. Great location. Enjoyed this place. Nice to have a balcony
Leisure
6/10
Pleasant
11 Nov 2025
jody Lynn
The room was okay, the bed was very uncomfortable. They ran out of water alot
10/10
Exceptional
12 Oct 2025
Beth M.
Beach view
10/10
Exceptional
04 Oct 2025
Herman
We have been here multiple times. We keep coming back since it’s an amazing location.
Leisure Partner
10/10
Exceptional
23 Sep 2025
Najette
Loved the hotel and the staff. We left a nice all inclusive resort Ventus Ha in Puerto Morelos due to a bad experience. Villa Kiin was amazing. Beachfront, nice staff and walking distance from lots of restaurants!
Leisure Friends
10/10
Exceptional
18 Sep 2025
Gonzalo
AC unit in the rooms are extremely loud
Leisure
10/10
Exceptional
19 Aug 2025
Hilary
We really enjoyed our stay at Villa Kiin. The hotel is right next to Playa Norte and you can walk to many restaurants in the area. The pool area was wonderful and relaxing as well. We stayed in the Honeymoon bungalow and had an ocean view. We will definitely stay again when we visit Isla Mujeres!
Leisure Partner
10/10
Exceptional
11 Aug 2025
Lazaro
Good place
10/10
Exceptional
26 Jul 2025
frances
Lovely not expensive hotel. Beds and bathrooms are not updated or fancy but it is right on the water by the best beach on isla mujeres. Pool is nice, no restaurant on property but so many places nearby. Multiple beach clubs are across the street! Will stay again. Balconies and hammocks with beach view is a million dollar view!!
Leisure Family
10/10
Exceptional
13 Jul 2025
Roberto
Very welcoming, steps away from the beautiful beach, everything is near by.
Leisure Partner
10/10
Exceptional
20 Jun 2025
tanya t
The hotel is stunning and conveniently located right by the beach. My guest room was simple yet spotless, featuring a king-size bed, a refrigerator, and a TV. Complimentary water is available in the lobby. As a solo traveler who doesn't spend much time in my room, this was the ideal setup for me. Everything is within walking distance, including fantastic restaurants, lively bars, and beach clubs. I felt completely safe during my stay. Although there are some renovations happening around the hotel, they didn't disrupt my experience at all. Keep in mind, there isn't a restaurant, bar, or cabana service on-site, but there's a convenience store just around the corner for snacks and beverages.
Leisure Self
8/10
Excellent
16 Jun 2025
Jesse
Nice quiet place. Clean. Have stayed there several times and would stay again.
Leisure Family
8/10
Excellent
16 Jun 2025
Jeffry Thomas
Our stay was great as usual. The only issue I had about our room was no blackout blinds or hurricane shutters to keep out the sun on those mornings that you didn't want to wake up super early. Also, the door on our room isn't a very solid secure door like some of the other rooms. It should be replaced with a heavy duty door that would make us feel more secure.

Other than those two items the place is great and so is the staff!!!
Business Partner
8/10
Excellent
28 May 2025
Mario Alberto
It would be nice to replace the showers and install a shower screen. The cleanliness is excellent, the pool is perfect And the schedule is until 11 pm 👌,there are palm trees everywhere, the mini-split is excellent, and the best part is the location is more than perfect...
Leisure Partner
10/10
Exceptional
23 May 2025
Jeff
Right next to beach. No breakfast or coffee on site. In town. Great staff. Had a nice pool.
Leisure Family
10/10
Exceptional
18 May 2025
Bryan
Great location
Business_and_leisure Partner
2/10
Poor
10 May 2025
DIANA
As our arrival front desk, lady was not allowing us to obtain the Wi-Fi password since we were out of the country. Our service was not very well.
Our room that we had reserved was extremely hot when we got there there is zero towels for personal use also for beach use

The beds were horrible. There is no toiletry items. The mattresses and the sheets were about 22 years old. The property at the hotel was very untaken care of there is extremely amount of maintenance and cleaning to be done.
There is so much sand in the beds, which we understand. We are right beside the beach, but again that’s where the cleaning needs to fall into place.
I also reserved the location for four adults and a child and they refused to give us their breakfast voucher for the child since she was not included, but I had paid for the child. It’s just a lot of miscommunication no cleaning very un maintenance property. We have been coming here for years and it’s never been this way and this last time was extremely ridiculous. We will not be returning.
Leisure Family_with_children
10/10
Exceptional
01 May 2025
Subrina
We stayed here for it's location and it did not disappoint. It's right on the public beach and its worth it. The rooms are very basic; keep your expectations low. Older reviews mentioned not having hot water but we had hot water shower both days of our stay. Yes, the water pressure is bad but we didn't care. It was enough for us. They provide basic breakfast: coffee/tea, bread, and toast in a nearby beach restaurant. We splurged and got fancy breakfast, and it was worth it. They had construction being done, looks like they are upgrading. Overall we had a very nice stay and would recommend. Just don't go hoping for 5-star quality and be disappointed!
Leisure Partner
10/10
Exceptional
28 Apr 2025
Gary
I don't know why this property does not have a 9 rating. For this price point you get a big room and balcony overlooking the most blue water for under $100. Yes, some things are not brand new but I rather spend my money on this place and go enjoy my favorite restaurants around the island (Sonny's Pizza my favorite in the world). Oceanfront pool and nice staff.We travel here frequently to the island And our first time staying here. Will be back every chance we get.

Elia at the front desk is amazing and helpful.
Leisure
6/10
Pleasant
25 Apr 2025
Ashley
The actual hotel and the Expedia photos are far from accurate. They also DO NOT have breakfast like they say. You have to walk down the street and down a block. They give you breakfast tickets for coffe, juice and toast. The rooms are dark and dinge. You can tell they are trying to up date the hotel but they just miss the mark by a lot. The staff are ok not great not bad. Only wifi is in the lobby. The hotel however is on the best beach and you get 1st dibs so that was worth it. Just an old ran down spot with 0 frills. No big deal just wish i knew before hand. We would stay again.
Leisure Family
2/10
Poor
20 Apr 2025
Larry
Dirty, old, run diwn, a/c inop, beds horrible, EXPEDIA DOES NOT STAND BEHIND THE BOOKINGS
Leisure Family
10/10
Exceptional
18 Apr 2025
wayne
This is our second time staying at villa kiin, (4th on the island) the location is perfect! So close to the shopping and the beautiful beachs...there have been many improvements to the hotel and it looks ongoing...excited to see what is completed for our next trip... the beautiful grounds and pool area all were spotlessly clean...the staff were friendly and helpful....
The room we had #37 was spacious quiet and comfortable...the view fron the deck area was amazining! Always a nice breeze, some sun in the moring....never too hot for siestas on the hammock....
Our room was cleaned every day with fresh sheets and towels....it is clear the staff and owners care and are proud of this hotel.
Looking forward to our next trip already
Wayne and Sharon
Leisure Partner
8/10
Excellent
11 Apr 2025
Joy
This Has always been an adult only place. I love kids, The children that were here,
not cool. It’s not for everyone to have to listen to children screaming and yelling at their parents from early morning til now 9 pm. This has gone on all day!!
Leisure Partner
10/10
Exceptional
10 Apr 2025
Guadalupe
Perfect location , very much simple but cute. I would stay here again.
Leisure Family
10/10
Exceptional
02 Apr 2025
Bulent A
We loved the location, quietness of the hotel and so close to all places. The hotel rooms and service was great except that the balconies need privacy for sure, a divider bit higher, can be a bamboo or higher concrete. We were just so close and looking at each other when we sat in the balcony with our neighbors. Also, rooms needs a kettle for sure.
8/10
Excellent
31 Mar 2025
Ty
Wish direct beach access
Leisure Family
10/10
Exceptional
29 Mar 2025
Verified traveler
Very friendly staff
Partner
8/10
Excellent
28 Mar 2025
Larry J
To be completely fair, the property has continuing renovations, restorations from hurricane damage. Beautiful location right on the beach with a nice pool area.
Front desk staff had to deal with the noise of the renovations and seemed a wee bit unamused. However on a bright note, our room attendant did a great job servicing our room during our stay. I am sure this property will return better than it once was.
Leisure Partner
8/10
Excellent
26 Mar 2025
Katherine
Internet and TV services were pretty bad. AMAZING LOCATION!!!
10/10
Exceptional
26 Mar 2025
Brianna
If you're looking for a safe and clean place to sleep, this is it! Its a no frills very basic room, but I don't go to Isla Mujeres and stay on Playa Norte to be in my room. It was clean (dirty is not the same as dated. The room is not new or updated but it IS sanitary), quiet, and we felt safe, so for the price and location we were thrilled! Looking forward to staying here in the future.
10/10
Exceptional
22 Mar 2025
Jessica
The property is very beautiful but the room was a little aged and the pool was not open. At first I was upset about the pool but they also own the property up the street and gave us access to that pool. It was refreshing to visit because it has a beautiful garden so in the end I was happy. The only recommendation I have is to offer quests coffee at the hotel. They give you coupons to get your coffee and a glass of orange juice however, I would have preferred it at my room. They offer free water with a dispenser that you can fill a jug they offer in each room or your own water bottle. The location is everything. Although because I was there during spring break I did spend a day at the Mia Reef hotel because on that weekend there were so many people at playa Norte and I wanted to rest. Not a deal breaker, it made my stay more interesting. Lastly all the restaurants are within walking distance and I also walked from the ferry to the hotel since I am familiar with the island. All in all I would stay there again. This hotel is for people who want to get out and eat elsewhere, like me. The staff was very friendly and I only have the coffee recommendation but no complaints. It is gated at night with cameras in the street and taxis are always available.
Leisure Self
10/10
Exceptional
20 Mar 2025
Helen
This is a beautiful little place right on the beach. It was perfect for us! Close to shops and street food, and amazing views. Although the pool was not working for our stay the warm water of the Caribbean is steps away and the hotel offered to I’m use the pool at a nearby facility. There is currently some construction, as they are upgrading the hotel, but that didn’t bother us. At times it got a little noisy from the beach club next door and others pumping music, but that is to be expected in a tourist beach destination like Playa Norte. The small breakfast was decent, and most days we had very good service. The walk is literally down the street 5 minutes and the beachfront Buho restaurant is very cute. I was happy to hear in advance that there were no small face cloths provided, so we brought our own and had no issue. If you are looking for a five star experience this may not be the place for you, but if you are looking for a nice place to stay that is relaxing with a view of the ocean this is perfect!
Leisure Partner
8/10
Excellent
17 Mar 2025
Brenda

I would stay there again.

Everything was clean. Only complaint was the water pressure was really bad, but not sure they can help that. The wi-fi only worked in the main office area. Otherwise, the place was great and the staff were friendly and helpful.
Friends_and_family Friends
10/10
Exceptional
16 Mar 2025
Katharine
We loved our stay at Villa Kiin! Staff was friendly and held our luggage for us on check out day so we could rent a golf cart and explore the island a bit longer. There is a lovely protected cove with white sand that we enjoyed swimming and snorkeling. It's walkable to the touristy areas but we mostly loved getting street tacos!
Leisure Family
8/10
Excellent
16 Mar 2025
Marta
I
10/10
Exceptional
15 Mar 2025
Heather L
Excellent place to stay!! Location was ideal and the view off the balcony was amazing. Room was clean. Our only complaint would be the water pressure but not a deal breaker. Would definitely come back!
Leisure
10/10
Exceptional
15 Mar 2025
Sharon

Great for families with children and older people

There is a selection of room types, we stayed in an older building, single level. It was dark inside, yet totally adequate with a large bathroom, closet and bedroom area. The air conditioner white noise helped mask the morning birds, though they did not bother me either. The pool area was just right for small children and cooling off. The beach was our view, gorgeous. The bay was perfect for swimming, wading and snorkeling. Much quieter than the North Beach area because the beach itself was narrow and could only hold so many people. We felt safe. The staff was accommodating. A basic breakfast was included: toast, coffee and juice at a beach restaurant around the corner. We walked to Miguel Hildalgo for dinner - outstanding choices. Spent a day on the South end visiting Punta Sur, Garrafon de Castilla ($10/pp) for some awesome views and wild snorkeling, and Playa Lancheros at La Casa del Tikinxic for the most delicious Whole Red Snapper. Totally recommend spending a night or two on the Island!
Partner
10/10
Exceptional
15 Mar 2025
Kim
Each room had a balcony. The balconies should be non smoking.
8/10
Excellent
14 Mar 2025
Herbert
The location is perfect,
Leisure Partner
10/10
Exceptional
08 Mar 2025
Glenda
We love staying there. It is a little far from restaurants. The trade off is it's just a beautiful location for ocean front. It's not the highest end accommodations but we love it!
Leisure
10/10
Exceptional
06 Mar 2025
Jeffry
Great place
8/10
Excellent
05 Mar 2025
Jeff
Didn’t need to spend extra money going to a beach club.
Leisure Partner
4/10
Poor
03 Mar 2025
Martha
They did not respect request at reservations time, don’t have a person to carry lounge to 3 floor, pool freezing, deposit much higher then previous stay and will not return until 48 hours after checking out
Leisure Family
8/10
Excellent
27 Feb 2025
John
Great price, great location. Pretty basic accommodation, but that's all we needed. Staff was friendly. Our bed was comfortable. It's about a 1 minute walk to Playa Norte, and just a couple minutes to Hidalgo, so very convenient. Took us about 10 minutes to walk, with our bags, to and from the ferry port. We didn't use the pool, but it looks nice and other guests seemed to enjoy it. The only thing we didn't like was that the water pressure wasn't great, but not terrible either. And, although not a problem for us, if you have trouble with stairs make sure to book a room on the first floor.
Leisure Partner
10/10
Exceptional
23 Feb 2025
Charles
They have really done some improvements with new office,rooms,improvements in the grounds of the area. Hotel has always been nice but is even better now.
Leisure Family
8/10
Excellent
20 Feb 2025
Sheryl
The location is excellent, situated on the most beautiful beach. There is a nice pool. The room was comfortable and clean. Internet is not great. Great value.
Leisure Partner
8/10
Excellent
10 Feb 2025
Carl

Proche du centre et de la plus belle plage

L'endroit est juste magnifique, la belle plage juste en face de l'hôtel.
Les chambres sont BASIQUES et même la pression des toilettes est très mauvaise et la chasse d'eau ne fonctionne pas bien.
Mais l'endroit est incroyable et le mini-frigo est utile.
Nous avons passé un très bon moment !
Partner
6/10
Pleasant
10 Feb 2025
Shelly
We stayed here for 5 nights and if you’re looking for a fabulous location at a great price this is it. Unfortunately for us, we would have probably stayed elsewhere due to a few things. There is no WiFi in the rooms. You can only access WiFi in or immediately right outside the lobby. The room was very outdated. The bed was harder than we would like and the pillows were very flat. Things like a hair dryer or coffee machine were not provided. We did have to ask for wash cloths and hand towels as well. The door to the room only had a simple push button lock which made me nervous. Construction was going on and the noise was very intrusive. When we tried to take a mid day nap it was pretty much impossible. Noise from others walking up the steps off the outside balcony late at night were also very loud. If you want the included breakfast you need to walk about 2 blocks. We never did take this option so I can’t speak to what they had.
Again the location is phenomenal and the price couldn’t be beat but just due to the amount of other things we wouldn’t go back.
Leisure Friends
8/10
Excellent
10 Feb 2025
Malcolm
Great place right on the water. Only drawback is wifi only in lobby.
10/10
Exceptional
08 Feb 2025
Krista
Wonderful staff and location.
Leisure Friends
10/10
Exceptional
08 Feb 2025
Krista
We really enjoyed our stay here, right next to the best swim spot on the island, and the back rooms really have that old school, Mexico charm that seems to be disappearing rather quickly. A short walk to the main walking street and all the taco stands which we really enjoyed. This will definitely be our go to spot on the island.
Leisure Friends
10/10
Exceptional
08 Feb 2025
Joseph
weve stayed at this property several times the last few years, they have made substantial improvements/ front desk area, removal of old hut rooms, installation of new patio area and a updated fresh vibrant paint color. Rooms are good with AC and ceiling fan and always a hot shower. The grounds and pool area are always clean. I usually go swimming and snorkeling everday and it is literally right there and the FREE continental breakfast at buhos.The downside: A little bit of a walk to get stuff, no wifi in room and no english speaking channels 😑. we didn't come to Isla to watch tv but it would be very nice to use your phone in the room. PS price is very good as well, its a win win
Leisure Partner
10/10
Exceptional
07 Feb 2025
Alejandra

Great little place

Affordable. Waterfront. Great pool area and garden. Love seeing the ocean from my balcony. Plenty of shade. They provide endless water, beach towels, and simple breakfast. Clean and excellent location.
Partner
10/10
Exceptional
05 Feb 2025
Jesus
Great location.They keep pretty clean
Only downside is the wifi.They need to fix it so it can reach the rooms
Leisure Partner
10/10
Exceptional
03 Feb 2025
rene
Very close to beach
Partner
10/10
Exceptional
26 Jan 2025
Bertha
The view was so beautiful..close to the snorkeling spot and the views are the best ..about 100 steps from Norte beach …awesome restaurant called garden grill for breakfast/lunch and few doors down is Grill their sister restaurant that serves dinner all so so delicious
Leisure Partner
8/10
Excellent
16 Jan 2025
Gregory
Wanted to check this place out so we stayed for 1 night of a 7 night vaca. Location is great. They have been updating the resort with new paint, etc. Good value for the $$. Water pressure on Isla is hit or miss and here it was terrible, for that reason we would prob not stay here again.
Leisure Family
10/10
Exceptional
05 Jan 2025
Dawn Creek
We love the Villa Kiin and have stayed there 3 times. They are doing a renovation so it was a little inconvenient. We had to watch out for nails and screws on the ground which was a little dangerous when it was dark out. The location is amazing. You don’t need to rent a golf cart if you stay there, it’s very walkable. If you want to go to the other end of the island l would recommend renting a golf cart for the day. Taxi service is right by the motel so you never have to worry about getting around. The interior of the rooms are outdated, having said that I don’t care about that stuff. Who knows what they are doing with the renovation. There are water coolers around the property so we just refill our bottles rather than buying bottled water all the time.
10/10
Exceptional
05 Jan 2025
Gloria
Love staying at Hotel Frances. It’s within walking distance of shops, restaurants and areas of interest.
Leisure Partner
10/10
Exceptional
27 Dec 2024
Autumn
My third time here! I love coming back. Elia at the front desk is the best!

They made a lot of improvements since August. I like the new paint color. Maybe they can have wifi in the next few years though :)
Leisure Self
8/10
Excellent
26 Dec 2024
richard michael
The property is in a beautiful spot, steps to the beach and a bit of a walk to restaurants. I would have said excellent except for one thing, almost no english speaking TV. I know, we don't go to the tropics to watch TV, but at night if you aren't a partier, it's nice to sit back and catchup with what's going on in the real world. Everyone I met was English speaking so why not have a few stations that speak it.
Leisure Self
10/10
Exceptional
22 Dec 2024
Sheila

Beachfront Vibes

Beautiful facility and grounds. Right on Playa Norte. Facility was clean, bathrooms are nicely updated. The furniture and bedding could use an update, along with the lighting. Proximity to beach and town make this a very reasonably trade off. We definitely enjoyed our stay.
Partner
6/10
Pleasant
17 Dec 2024
Kristy
The beds and pillows need to be updated. The bed was hard as a rock and the pillows are flat and hard as well. a rug on the floor inside the rug and m would be great. I am hoping the beautiful new reception area will include some amenities such as coffee and hot water for tea. The location is absolutely stunning. The grounds are also beautiful and very well kept. Staff was very nice.
Leisure Partner
6/10
Pleasant
05 Dec 2024
chrissy
This hotel is in an incredible spot. You are literally 30 seconds from stepping out onto the beach. The staff are friendly and non intrusive. The wifi is terrible. If this is important to you, I would avoid this spot. You can message family or use the wifi only in the immediate reception area. For the price of the hotel, I expected better coverage. The hotel included a breakfast that is served at an adjacent restaurant (about 2 blocks away). We did this breakfast on the first morning and then skipped it. It was watered down juice, instant coffee and a piece of french toast style bread.
Partner
10/10
Exceptional
01 Dec 2024
Sandra Rose
Very clean and excellent service.
10/10
Exceptional
26 Nov 2024
SHEILA A
Liked that it was right by beach and for the price you can’t beat it.
Leisure Friends
6/10
Pleasant
18 Nov 2024
Octavio
I knew this hotel was a 2.5 star. I stayed here 20 years ago for one night. However, this place is now a 1 star, rooms were terrible, pillows were like 1” thick and old, bed sheets and towels have stains, water pressure issues , toilet didn’t work and maintenance man broke the actual toilet. They move us to a worst room with NO hot water or pressure !!
I canceled my March trip here
Leisure Friends
2/10
Poor
09 Nov 2024
Carol
The air was out in our room for three days!
Leisure
10/10
Exceptional
08 Nov 2024
Victor
Great
Leisure
6/10
Pleasant
04 Nov 2024
Dawn creek
The water pressure was less than stellar. No Hot water. It was luke warm. Having said that I would stay there again because I love how quiet and safe it is. I have staid here 2 times. It's not fancy, but it is comfortable. If your looking for the ritz this is not for you. They were doing construction while we were there so you had to be careful and be on the lookout for nails. The staff is super friendly and professional.
Leisure Family
8/10
Excellent
04 Nov 2024
Ruben
AC/ mini fridge was cold. North beach is so close to its door steps. Breakfast was toast orange juice and coffee. The one thing is that there are so many palm trees blocking what would be a great view. Will definitely come back. Price per night can’t be beat for location.
Leisure Family
2/10
Poor
29 Oct 2024
Miguel
I paid for three nights but only stayed one night. There was little water pressure and no coffee anywhere on the property. I saw what appeared to be mold on the ceiling.
Leisure Partner
8/10
Excellent
17 Oct 2024
Dalelynn
It is affordable. Right on the beach. Nice pool. Walkable to dining and shopping.
Leisure
8/10
Excellent
02 Oct 2024
Beth M.
Beautiful location. Clean. Helpful staff.
8/10
Excellent
14 Sep 2024
Joy
I usually give a 5 star but one person that worked there was not nice. Everyone there was so beautiful.
We had asked for a
Certain room 6 months ago when we were there and she said no, already booked when it was not l. then someone said you just need to upgrade. They gave me the Info to upgrade but it was already day 4. Not necessary especially in September when the place was not full. I still love the location.
Leisure Friends
8/10
Excellent
11 Sep 2024
Stephen
The greatest selling point of Villa Kiin is its proximity to the beach for the price. This is a great family hotel
Leisure Partner
10/10
Exceptional
25 Aug 2024
Mark
It was the low season, very humid, and hardley any one else was staying there. Loved it.
Leisure
10/10
Exceptional
15 Aug 2024
Beatriz Lopez
We had a very pleasant trip, quiet, full of nature and friendly people. With a little maintenance it would be a dream hotel.
Leisure Family
8/10
Excellent
05 Aug 2024
Julio C.
Great place to stay by the beach, clean, great staff, has a small frig and a box safe, I would add a hair drier and hand towels, would change soap and shampoo for a better brand with their name. They offer a free light breakfast (coffee, juice and bread with jelly.
Leisure Partner
10/10
Exceptional
01 Aug 2024
Kevin
Great service and perfect for the kids to ge to the beach. Very assessable!
Leisure
8/10
Excellent
30 Jul 2024
Edward
The property is located in front of a beautiful Bay like beach. The staff are friendly, but the hotel could use some repairs. A continental breakfast is offered, and there are some restaurants close to the property.
Leisure Partner
8/10
Excellent
29 Jul 2024
Jeffry Thomas
I would like to see the property add black out blinds and a microwave.
Leisure Partner
10/10
Exceptional
20 Jul 2024
Geni
The property was in a great location, close to shopping and doing, with the prettiest beach. They were doing work on the property, so that was kind of annoying, but the staff- especially the front desk clerk, was great and very helpful. She even gave me her raincoat to use one day when it was pouring rain! Taxis were annoying as well parking right in front of the property, and we couldn’t park our golf cart several times. But overall a great experience.
Leisure
2/10
Poor
15 Jun 2024
Jose
The property location is very good because of the beach.the property needs to be updated. The problem was 2 new levi shorts and a nice dress were stolen out of our room. We did not ask for cleaning because we were only there 2 days . But someone came in our room and 3 articles of clothes were stolen. We said something and they said they would check their cameras. Really ??? what cameras. There would have to have cameras in the rooms ???
Leisure Family
8/10
Excellent
15 Jun 2024
Veronica
Ubicada a pasos de la playa un lugar limpio y agradable. El personal en recepción muy amables y serviciales.
Leisure Family
6/10
Pleasant
13 Jun 2024
Deborah
There was bugs in the room on the floor. There is plastic over the ceiling and one night we were woke at 4:00 in the morning hearing screeching and they said it was geckos. If you like The rustic atmosphere that's okay. We did not
Leisure Family
10/10
Exceptional
08 Jun 2024
Martha
Clean, quiet, near to best beach area in town, near to bars and restaurants.
Leisure Family

Location & surroundings

Hotel Villa Kiin
Calle Zazil Ha #129 Mz 30 Lote 23, Isla Mujeres, Mexico

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Hotel Villa Kiin

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