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Suites Los Arcos

Cancun (and vicinity) · Mexico

Miguel Hidalgo, 58View location

8.4/10Excellent65 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.0/108.0
Condition8.2/108.2
Location9.0/109.0
Neighborhood9.8/109.8
Value10.0/1010.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Suites Los Arcos

Hospédate en un acogedor hotel privilegiadamente ubicado en la avenida principal de Isla Mujeres, a tan solo 2 cuadras en prácticamente cualquier dirección de las hermosas playas de arena blanca y agua turquesa cristalina.

Suites lo arcos te ofrece amplias y cómodas suites, todas con aire acondicionado, televisor, baño privado, cocineta con frigobar; microondas, lavabo, utensilios de cocina, vistosos y amplios balcones. La Av.

Miguel Hidalgo ofrece un envolvente ambiente con una variada e irresistible oferta de restaurantes, bares, tiendas de artesanías y agencias de tours marinos. Veintiún años de clientes satisfechos y recurrentes nos respaldan. ¡Descubre cada rincón de esta bella isla y no querrás irte nunca!

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With a stay at Suites Los Arcos , you'll be centrally located in Isla Mujeres, just a 5-minute walk from Isla Mujeres Ferry Terminal and 5 minutes by foot from North Beach.

This hotel is 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.5 mi (29.8 km) from La Isla Shopping Mall. Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies.

Cable television is provided for your entertainment. Bathrooms with showers are provided. The front desk is staffed during limited hours.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 18 Caters to adults only Private host property Pets not allowed

Important information

  • You need to know
    • Guests under 18 years old are not permitted at this adults-only property.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 005-025-002568/2026
  • Minimal age
    18
  • Spoken Language

    Spanish

Nearby attractions

Miguel Hidalgo 0.1 km / 0.1 mi
Aztlán Galería 0.1 km / 0.1 mi
Isla Mujeres Cemetery 0.3 km / 0.2 mi
Parador Fotográfico 0.3 km / 0.2 mi
Faro de Punta Norte 0.4 km / 0.2 mi
Isla Mujeres Ferry Terminal 0.4 km / 0.3 mi
North Beach 0.4 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 0.6 km / 0.4 mi
Cocal Beach 0.6 km / 0.4 mi
Garrafon Natural Reef Park 1.4 km / 0.9 mi
Crayola House 3.4 km / 2.1 mi
Mundaca House 5.2 km / 3.2 mi
Shark Beach 6.1 km / 3.8 mi
Parque de los Suenos 6.6 km / 4.1 mi
Joysxee Floating Bottle Island 6.9 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • hotel
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • 24-hour security
  • Luggage roomExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BED • 1 Bedroom • 14 m²QUA.DB
    QUADRUPLE WITH DOUBLE BEDPhoto unavailable12 photos

    Suites Los Arcos

    QUADRUPLE WITH DOUBLE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Room amenities

    • Shower: 1
    • TV
    • Internet access
    • Cable TV
    • Fan
    • Wi-fi
    • Terrace
    • French Balcony
    • Balcony
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Kitchenette
    • Kitchen utensils, plates & cups

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEWAPT.VM

    Photos are not available for this room type.

    Suites Los Arcos

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Suites Los Arcos

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONY • 1 Bedroom • 14 m²SUI.BL
    SUITE WITH BALCONYPhoto unavailable15 photos

    Suites Los Arcos

    SUITE WITH BALCONY

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Room amenities

    • Mini fridge
    • Cable TV
    • Fan
    • Wi-fi
    • Terrace
    • French Balcony
    • Balcony
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONY • 1 Bedroom • 12 m²JSU.BL
    JUNIOR SUITE WITH BALCONYPhoto unavailable10 photos

    Suites Los Arcos

    JUNIOR SUITE WITH BALCONY

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Room amenities

    • Fan
    • Cable TV
    • Housekeeping
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Safe
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Shower: 1
    • Bathroom: 1
    • Balcony
    • French Balcony
    • Terrace
    • Individually adjustable air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Suites Los Arcos

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Suites Los Arcos

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Suites Los Arcos

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Suites Los Arcos

8.4
Excellent
65 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
8.2 /10
Location
9.0 /10
Neighborhood
9.8 /10
Value
10.0 /10
Amenities
8.2 /10
46 reviews shown
6/10
Pleasant
27 Apr 2026
Diana
The staff was friendly. Overall a nice hotel. The heat in the lobby was a bit much. They gave us the choice of a front or rear room in case we wanted a quiet room (rear) we took the rear room and it was still very loud. The ac took a few hours to cool the room down. Then you had to turn it off when leaving for the day and go through the cool down process again. I would recommend taking some doggie poo bags for your used toilet paper as you can’t flush the toilet paper.
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
John
Hidden gym. Very clean, well maintained hotel. Desk staff was helpful.and friendly. We had a room facing the back of the hotel so no problem with noise. Room had strong WiFi and air conditioning. The shower had cool water but no hot water. Bed mattess was firm but not uncomfortable.
10/10
Exceptional
03 Apr 2026
Bruce
Great location, convenient and clean. Very spacious rooms and staff was friendly and accommodating. Can be loud at night since right downtown and across from El Patio, but that comes with the territory! Bathrooms worked well - good water pressure, hot water and working toilet. Definitely recommend and would stay here again!
Friends_and_family Friends
10/10
Exceptional
22 Mar 2026
Frank
Stayed for 4 nights the room as microwave, coffee machine and fridge the also supply 2 plastic utensils of each also 2 plates, cups and bowls as a nice deck a little table with 2 chairs
the wifi works well and the place is super clean
the water pressure is not strong and it takes a while for the hot water in the shower to show up
I only used hot water when taking a shower and it wasn’t that hot.
Self
8/10
Excellent
15 Feb 2026
Bonnie
Nice room, nice staff, good location in the middle of all the action. Five blocks to the good beaches.
Leisure Family
6/10
Pleasant
03 Jan 2026
Serena
Stanza poco curata, ok per una notte. Posizione ottima
Leisure Partner
6/10
Pleasant
11 Dec 2025
Lise
The mattress is very hard and the pillows are very soft and not comfortable at all. Bring your own hairdryer as there isn't one provided and none are available to borrow or rent.
Friends_and_family Friends
8/10
Excellent
04 Dec 2025
Linda
The room was very clean. The staff is friendly. The location is great. Walkable to all amenities. We found the bed to hard for our liking. We had a couple of water issues. No hot water one day and no water for most of one day. This was fixed in a timely manner.
Friends_and_family Friends
6/10
Pleasant
31 Aug 2025
Alejandra
Patio door lock was broken, water pressure in shower too strong. Room didn’t smell well, staff was helpful and friendly.
Leisure Family
10/10
Exceptional
24 Feb 2025
Owen
Very friendly staff. Bed was very comfortable and room was spacious. Lits of hot water and great water pressure on the shower.
Leisure Self
8/10
Excellent
20 Feb 2025
Charles
Very clean and comfortable. Only issue was several days without hot water. Superior housekeeping
Leisure Partner
10/10
Exceptional
19 Feb 2025
Debra
Hotel is in a great location. Very clean and nicely updated. Bed was a little uncomfortable . Would stay there again
Leisure Partner
10/10
Exceptional
05 Jan 2025
David
The hotel was in the perfect spot to walk to restaurants and shopping or even just people watch
Leisure Family
8/10
Excellent
07 Dec 2024
Nicolette
Suprised at the quiet and comfort. Staying again.
4/10
Poor
03 Dec 2024
Lise

Well located room close to everything

We made a request for 2 rooms side by side we were told that everything was ok, but on the day of our arrival, everything was changed. The very hard mattress not comfortable everything and the pillows were terrible.
Friends_and_family Friends
8/10
Excellent
28 Nov 2024
Nicolette
Small ,quiet, clean , would stay again
Leisure Friends
6/10
Pleasant
18 Nov 2024
Kristen
Place is extremely clean! Table in room was warped and the bed was not comfortable. We were aware of the late night street noise but we weren't prepared for the stores opening the gates early in the morning and the small child that became restless throughout the day (understandably). I would request a higher room our one in the back if i stayed again.
Leisure Partner
10/10
Exceptional
15 Oct 2024
Daniel
Easy check in with good customer service and close to everything including the beach. Room was clean and AC was cold.
2/10
Poor
15 May 2024
Kennedy
Staff was so rude. Threatened to call the police on us for asking for an extra sheet for the bed. The mattress was stained 10 different colours and was hard as a rock. 10/10 DO NOT recommend staying here.
10/10
Exceptional
14 May 2024
Kevin
Great affordable place if you want to be in the middle of the food and shopping district. I enjoyed my stay sitting on the balcony people watching. Food and drink were steps away.
Leisure Self
10/10
Exceptional
08 May 2024
Monique
I loved that it had a microwave and mini fridge. Bathroom and shower were great.
Leisure Self
10/10
Exceptional
04 Apr 2024
Alexander
The hotel is located in the heart of Isla Mujeres nightlife - The room was clean and the staff very friendly. I will definitely stay again
Leisure Family
8/10
Excellent
25 Mar 2024
Verified traveler

Would stay again

The lobby is hidden behind staircase. Receptionist is quiet and a bit reserved. Service could be more welcoming. Cute balcony but facing towards a restaurant terrace where has live music. It has a nice kitchenette. Overall, we enjoyed our stay.
Friends_and_family Family
10/10
Exceptional
24 Mar 2024
Julio
Walking distance to play Norte you on the street for night and entertainment price is very good no complain you gotta remember this is how do buildings close to the ocean and you know I’m happy come back next year
Leisure Partner
10/10
Exceptional
04 Mar 2024
Mejha
We loved it and will be back!!

Staff were very friendly and efficient!

The location was PERFECT and close to beaches, shops and all the food!!
Leisure Partner
10/10
Exceptional
01 Mar 2024
Jesse
Everything
6/10
Pleasant
01 Mar 2024
Shirley
Downtown Isla is the bar scene. This hotel is located in front of the loudest music bar/restaurant in downtown. Music does not stop until 11:30 at night. We were leaving after a miserable night but they found a room for us in the back of hotel. Staff and housekeeper did their jobs but unless you are there to party all night I would seek out another place to stay.
Leisure Family
10/10
Exceptional
04 Jan 2024
gabriel

Great stay!

Perfect location, clean and great price. The room was very spacious and the staff was super friendly, though not everyone speaks fluent english.
There is a rooftop across the street and you do hear it at night so for early birds sleep may be a bit difficult. The bar stops @1am though.
Friends_and_family Friends
8/10
Excellent
27 Nov 2016
Thomas

Good Value Central Location

Hotel is located in the middle of the action on a pedestrian only Street. Across the street from me was a rooftop cafe with live music so you might want to ask for a back room if you want to sleep before midnight. The room was large and modern with a fridge and microwave, and basic plates and cutlery. There was a flat screen TV with many cable channels but all in Spanish and poor reception. The free Wi-Fi was weak and intermittent. The hotel staff were friendly and helpful. Overall very good value.
10/10
Exceptional
19 May 2016
Verified traveler

Suites Los Arcos

I had no problem with the noise, you have a television, air conditioning and the staff was great. I will definitely look for Los Arcos my next trip to Isla.
8/10
Excellent
13 Apr 2016
Justin

Nothing fancy, but just right

Los Arcos is a quaint, boutique hotel that is in the heart of Isla. The air conditioning was cold and the water was hot. It fit all of our basic needs. We had many friends recommend Los Arcos, it met and exceeded all of our expectations.
Partner
10/10
Exceptional
12 Oct 2015
Michael
This is a great little hotel in the center of town.Many restaurants within a 5 minute. About a 5 minute walk to the best beach in Isla Mujeres. The building shows its age but still clean and comfortable. Definitely will return
Partner
8/10
Excellent
14 Jan 2015
robin

nye

great location for all activities walking distance to beach bars and eateries
6/10
Pleasant
01 Dec 2014
Gina

Great location on Hidalgo

Suites los Arcos is close & convenient to everything on the north end of Isla Mujeres. Walkable from the ferry, walk to all north beaches, great shell & seaglass hunting on the Caribbean side, all Centro restaurants & even the Super Express grocery store. I was overall very satisfied. My only disappointments were that the wifi never worked during my stay & no water bottle in the room. Kitchenette had a sink, mini fridge, microwave, coffee maker & a few dishes & glasses. It would be nice if they added a toaster. The bathroom had a large shower with very strong water pressure. I never heard any noise from the street- nice & quiet.
4/10
Poor
04 Sep 2014
Atoddpok

Good location but poor quality

Nice location, but very basic facilities. Better hotels near and much the same price.
10/10
Exceptional
02 Jul 2014
Randy

Hard beds, but everything else was great

Suites Los Arcos has a great location and is a great value. The staff were friendly and helpful. I'd definitely stay here again.
8/10
Excellent
12 Feb 2013
Tuddy

nice big clean room

Staff was helpful and attenative, room was quiet even tho it was on the busiest street in town. Price was was very resonable. We only stayed one night because we couldn't get into our week long stay at the bigger hotel but might consider staying there longer next time. Recomended it to our friends who we traveled with this trip who can be there much quicker than we can.
Partner
10/10
Exceptional
20 Feb 2026
Susan
La chambre était spacieuse, très propre et bien équipée. Cependant le matelas était un peu trop rigide. Nous avons apprécié cet endroit. Excellent rapport qualité-prix.
Friends
10/10
Exceptional
07 Jan 2026
Elena jamilah
Pulizia perfetta , posizione ,stanza ben servita
Leisure Family_with_children
8/10
Excellent
20 Apr 2025
Joel
Muy bien servicio muy recomendable
10/10
Exceptional
08 Apr 2025
Luis
Buen lugar con acceso al centro, pero las camas son pésimas, están duras y no se puede descansar
8/10
Excellent
20 Feb 2025
Rodrigo Luiz

Boa se atende um certo publico especifico

Chuveiro, atendimento, wifi, limpeza e localizacao nota 10! Porem nao tem cafe da manha, o banheiro cheirava esgoto, cama duriasima, poucos travesseiros e ate umas 20h ha shows do outro lado da rua na altura da janela do 1o andar. Depois a musica cai ate as 23h mas mais baixo.
Partner
10/10
Exceptional
16 Feb 2025
Heleodoro Abisai
Me gusto la atención a nuestras necesidades, nos dieron una buena solución personal muy amable.
Business_and_leisure
10/10
Exceptional
30 Jan 2025
Verified traveler
Ended up staying here two times on my trip. Loved the location and the the rooms were very clean. It’s located in the middle of the village with walking distance to the beach. Very helpful and friendly staff.
Partner
10/10
Exceptional
29 Jan 2024
oscar
Limpio, confortable, accesible, buena presion de ducha, agua caliente.

Sería excelente si pudieran brindar servicio de cafe de cortesía.
Leisure Family
10/10
Exceptional
01 Jan 2024
Fanny
Excelente lugar para hospedarse, a 1 min a pie de la playa, muy limpio y el personal muy amable.
Leisure Family_with_children

Location & surroundings

Suites Los Arcos
Miguel Hidalgo, 58, Isla Mujeres, Mexico

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Suites Los Arcos

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