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Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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Hotel Playa La Media Luna, Isla Mujeres
Cancun (and vicinity) · Mexico
Seccion Rocas, Lotes 9 Y 10View location
8.6/10Excellent689 Reviews
Cleanliness8.6/10 8.6
Service8.2/10 8.2
Comfort8.2/10 8.2
Condition8.0/10 8.0
Location9.4/10 9.4
Neighborhood8.6/10 8.6
Value8.4/10 8.4
Amenities7.6/10 7.6
See all ratings- Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Playa La Media Luna, Isla Mujeres
Centrally located in Isla Mujeres, Hotel Playa la Media Luna offers a relaxing beachside getaway. Enjoy a refreshing dip in the outdoor pool, unwind on the terrace with stunning views, or take advantage of complimentary Wi-Fi.
The hotel provides convenient amenities such as wedding services, tour/ticket assistance, multilingual staff, luggage storage, and laundry facilities. Free self-parking is also available. Each of the 18 guestrooms features a minibar, cable TV, and a private bathroom with a shower and complimentary toiletries.
A safe and coffee/tea maker are also provided for your comfort. You'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and North Beach. The Isla Mujeres Ferry Terminal is just 0. 5 miles away.
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With a stay at Hotel Playa la Media Luna, Isla Mujeres, you'll be centrally located in Isla Mujeres, within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach.
This beach hotel is 0.5 mi (0.9 km) from Isla Mujeres Ferry Terminal and 13.6 mi (21.8 km) from Playa Tortugas. Make yourself at home in one of the 18 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
By ocean
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 2615.83 will be collected before check-in.
We have included all charges provided to us by the property.
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You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
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Special Instructions
The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Isla Mujeres Cemetery
0.3 km / 0.2 mi
Miguel Hidalgo
0.3 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
0.4 km / 0.2 mi
North Beach
0.4 km / 0.2 mi
Faro de Punta Norte
0.5 km / 0.3 mi
Parador Fotográfico
0.6 km / 0.3 mi
Cocal Beach
0.7 km / 0.4 mi
Isla Mujeres Ferry Terminal
0.9 km / 0.5 mi
Garrafon Natural Reef Park
1.7 km / 1.1 mi
Crayola House
3.9 km / 2.4 mi
Mundaca House
5.6 km / 3.5 mi
Shark Beach
6.5 km / 4 mi
Parque de los Suenos
7 km / 4.3 mi
Joysxee Floating Bottle Island
7.2 km / 4.5 mi
Statue Ixchel
8 km / 5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2012
- Total number of rooms: 18
- Number of floors (main building): 3
- Annexe (s): 2
- Number of floors (annexe): 2
- Single rooms: 6
- Double rooms: 6
- hotel
- MasterCard
- Visa
- City centre
- Beach
Show 44 more facilities & services
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hireExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry service
- LaunderetteExtra charge
- Medical serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safe
- Currency exchange facilities
- Lift accessExtra charge
- Garden
- Terrace
- Bicycle storage
- Sun terrace
- Luggage room
- Private beach area
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Conference room
- Meeting room
- Outdoor freshwater pool
- Sun loungers
- Parasols
- SaunaExtra charge
- SolariumExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Continental breakfast
- Non-smoking establishment
- DivingExtra charge
- SailingExtra charge
- Catamaran sailingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE GARDEN VIEW KING BEDTRIPLE • GARDEN VIEW KING BEDTPL.GV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- GARDEN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
TRIPLE GARDEN VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- GARDEN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.GV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
QUADRUPLE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room GUEST ROOMRoom • GUEST ROOMROO.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
Room GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room GARDEN VIEWRoom • GARDEN VIEWROO.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
Room GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT WITH KITCHENETTEAPARTMENT • WITH KITCHENETTEAPT.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
APARTMENT WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: APT.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GARDEN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
DOUBLE GARDEN VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GARDEN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE CLASSIC OCEAN FRONTQUADRUPLE • CLASSIC OCEAN FRONTQUA.AS-OF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC OCEAN FRONT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
QUADRUPLE CLASSIC OCEAN FRONT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLASSIC OCEAN FRONT
Adult and child limits apply within the room's total guest limit.
Room code: QUA.AS-OF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSIC OCEAN FRONTRoom • CLASSIC OCEAN FRONTROO.AS-OF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC OCEAN FRONT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
Room CLASSIC OCEAN FRONT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC OCEAN FRONT
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS-OF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
APARTMENT TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE OCEAN VIEW KING BEDSUITE • OCEAN VIEW KING BEDSUI.KG-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
SUITE OCEAN VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
DOUBLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Playa La Media Luna, Isla Mujeres
DOUBLE OCEAN VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- OCEAN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Playa La Media Luna, Isla Mujeres
100
reviews shown
Erica
Lovely boutique hotel with a great location. Really enjoyed our stay and would go back!
Jennifer
Right on the beach and the pools were well maintained. Wish I would have had a way to rise my feet before entering the room from the patio.
Tonya
Property was in ok condition, was very quiet and restful. Pool area gets some shade in the afternoon which was a blessed relief from the heat of the afternoon. Confirm any amenities you may want, as some may not be available and not noted online.
Kimberly
Beautiful and quiet property with ocean views. We would highly recommend the property.
David
Turtles every night
Ryan
Beautiful small boutique hotel in a perfect location right off the hustle and bustle of Playa Norte and 2 blocks from Hidalgo. Ground floor King rooms walk right out to the pool and the beach. Private cove and the most incredible sunrises.
No frills as far as amenities, no restaurant on site, but easy to get food delivered, there is a small pool bar. Staff was helpful, rooms were clean. Overall great, quiet, relaxing experience.
No frills as far as amenities, no restaurant on site, but easy to get food delivered, there is a small pool bar. Staff was helpful, rooms were clean. Overall great, quiet, relaxing experience.
Sonya
Très belle piscine avec vue sur la mer!
Par contre pour les chambres avec une porte communicante, on entend dans l’autre chambre.
Par contre pour les chambres avec une porte communicante, on entend dans l’autre chambre.
michael
Just want everyone to know not to listen to any of these negitive review about media luna!! Just got home from staying there for a week and it was just what we were lioking for! Ive seen reviews about unfriendly staff or lack of staff. Ive seen things about the beds or the water presure. We went with a group of 8 staying at luna and only 1 had anything bad to say because they had a bunch of sand flees atack sum sweaty hats but the staff was helpfull and moved them into another room. I did see a few ants in the bathroom of my room but i killed them and never saw any again! There was someone at the front desk anytime we passed! The bar tender was at the pool everyday and he was great very helpfull made great fresh drinks would order food delivery for you or anything else u needed! They had kids cleqning the pool area sweeping and moping every morning! We staying in a jacuzzi king and they cleaned our room and left fresh towels every day even making towel animals on our bed!The water presure would hurt your sumburn it was so good! Bed was comfy, The View was worth every penny!! And the location is perfect! Close to town but secluded enought for peace and quiet!! And the best part you pass all the good food carts on the way to the All in all i would 100% recommend this great affordable hotel to anyone! Its obvious after our stay that the negative reviews were mostly from karens that are 2 needy and want a resort not a hotel!! playa media luna is great we will be back!!!!
Edward
Our room was infested with sand fleas. The over night reception stated she thought they were as well. We dealt with this for 2 days and all they offered was for a maintenance guy to come sweep them off to the floor and leave a can of spray. Finally on day 3 they moved us at my demand. At check out we found cockroaches. Gross gross gross. The only thing good about it was Franco. The bell boy, the pool boy and the cook I’m pretty sure. He was very nice.
Arthur Geb
Quiet property and nice location
Lisa
The lobby of the hotel and the room we stayed in were clean, modern and welcoming. The view of the pool, beach and ocean was beautiful. Our room had an amazing balcony with two sitting areas (one for lounge chairs) and a jacuzzi tub - all looking out at the beach & ocean. The pools were lovely for swimming - clean and in good repair. We were disappointed that we weren't aware ahead of time that there is no swimming in the ocean there - and it seemed, on that side of the island. In the photos it looked like a lovely secluded cove to swim or snorkel in, but that's not the case. We were surprised there was no elevator - it was a challenge moving our luggage up and down to/from the 3rd floor on the narrow staircase. The location is a short walk to anywhere in Centro - including Hidalgo St. with many restaurants and shops, and the main Playa Norte beach. The hotel entrance is attractive but kind of on a back street where we were surprised to find it. We felt very safe walking around any time of day. The staff were friendly and helpful but our limited Spanish was a bit of a challenge.
Ana Patricia Olenscki
The structure of this property is good, but it is definitely lacking in upkeep.
The room was very spacious (king bed, garden view) but it needs maintenance:
- The door to the room was peeling and the rubber sweep on the bottom was cracked, which made opening and closing the door difficult
- The door to the mini fridge (in a cabinet) would scrape the floor every time we opened it and we had to lift it so as to not disturb the downstairs guests
- The shower head needed cleaning, as it was half-clogged
- The pool had tons of sand on the bottom, which didn't seem to be cleaned at all in the 5 days I was there.
Location is good, close enough to the main strip but far enough to be quiet at night time.
It was an ok stay. Not terrible, but I would not stay there again.
The room was very spacious (king bed, garden view) but it needs maintenance:
- The door to the room was peeling and the rubber sweep on the bottom was cracked, which made opening and closing the door difficult
- The door to the mini fridge (in a cabinet) would scrape the floor every time we opened it and we had to lift it so as to not disturb the downstairs guests
- The shower head needed cleaning, as it was half-clogged
- The pool had tons of sand on the bottom, which didn't seem to be cleaned at all in the 5 days I was there.
Location is good, close enough to the main strip but far enough to be quiet at night time.
It was an ok stay. Not terrible, but I would not stay there again.
Paige
Good location, not very helpful staff
Maureen
Great hotel overall. Well maintained, great location. Nice relaxing place. Not a lot of amenities but if you’re looking for a great quiet location this is it. Only a short beach walk to Playa Norte. Staff weren’t overly friendly but we had no issues with anything so didn’t have the need for much interaction
Jeffrey
Clean, Quiet and great location.
Courtney
Rooms were clean and had what we needed. You can’t beat the view! Nice quiet little spot away from the crowds
Laurie
Everything was wonderful! Comfortable beds, plenty of towels and they do have a hairdryer, it wasn’t mentioned! The hotel is set back on a promontory so it was quiet and relaxing. The pool (s) overlooks a lovely seascape, although a short stroll to the left would take you to North Beach for better swimming. A five minute walk out the front door would put you on the main strip for food and entertainment. Live music and street performances were ongoing nightly. Five minutes to the left of the hotel is a nice bike path skirting the ocean. Bikes can be rented for about $12.00 for the day. It’s a little interrupted but we rode al the way to Punta Sur.
Cathy
The location was great, central and quiet, and great communal amenities, pool, coffee, water. Wifi great, had a problem with the lock on my door and it was fixed straight away
Tara
Great location! Room was clean, ample space and the air conditioning worked great. Only complaint about the room was it was tricky to get the water temperature to a good temp and the water pressure was non existent which made it difficult to rinse your hair. The pool area was very nice as well as the beach. All staff we encountered were very nice.
Dave
Somehow hidden from the constant wind. Nice to get away from crowds.
Alvaro
Claro, aquí tienes un review claro y natural para Hoteles.com:
Excelente experiencia – totalmente recomendable
Coco Unlimited es un hotel maravilloso. La playa es simplemente espectacular: amplia, limpia y perfecta para relajarse. El personal es extremadamente amable y siempre dispuesto a ayudar; el servicio está atento y listo en todo momento.
Los precios son razonables para la calidad de la experiencia que ofrecen, lo cual se agradece mucho. Sin duda es un lugar al que volvería definitivamente y que recomiendo sin dudar.
Si quieres, puedo hacerlo más corto, más entusiasta o más formal, según el estilo que prefieras.
Excelente experiencia – totalmente recomendable
Coco Unlimited es un hotel maravilloso. La playa es simplemente espectacular: amplia, limpia y perfecta para relajarse. El personal es extremadamente amable y siempre dispuesto a ayudar; el servicio está atento y listo en todo momento.
Los precios son razonables para la calidad de la experiencia que ofrecen, lo cual se agradece mucho. Sin duda es un lugar al que volvería definitivamente y que recomiendo sin dudar.
Si quieres, puedo hacerlo más corto, más entusiasta o más formal, según el estilo que prefieras.
Wen
Very clean room and nice boutique hotel on the east side of the island. Right on the beach. The water here is not suitable for swimming. But the water is so nice with lots fish in it. We stayed for 4 nights here. Can’t recommend it more. We initially wanted to stay on the strip or playa Norte. Very glad we didn’t. It’s away from the party crowed at night for a good night sleep. My boyfriend did fell asleep on the chair outside the balcony and got so many bite. So if you want to sleep on the balcony. Make sure you spray with bug bites spray first.
Dave
Very clean room. Nice beach.
Linda
Great location,
Glenn
My wife and I have traveled around the world. This hotel is without a doubt one of the best hotels we have ever stayed in. It is heaven on earth. If you go to Isla and want peace and quiet plus being near town you have to stay here. The owners own restaurants on Isla which are great! Lily at Ballyhoo Blue was such a great hostess and the food and location were exceptional!! Prove me wrong!!! You can’t!!! Will be back soon!!
Kristen
Room was nice, beds were not. Room 4 was kinda noisy, being right next to office with loud slamming doors and giggling staff early in the morning. Luckily it died down at night.The location is perfect, staff nice enough, shout out to Franco,wish the pool was heated but not a complaint. This is our favorite hotel on Isla Mujeres and we will be back, just will ask for a room other than #4.
Thomas
The location
Julie
So quiet and calm!
Cayden
Always a great time. Franco at the pool bar was great, location is great. Lots of mosquitos this time but who can control them? Room was clean and cool. Only one English Channel on the TV but you are in Mexico. Pool is clean, lobby was nice and Christmas feeling.
Jeffrey
Staff nice and very helpful. Very nice quiet stay, but close to everything Playa Norte. Would definitely stay again and plan to soon.
Laura
Nice pool!
Michael
Great Location and super close to North Beach. Lots of great dining options close by.
Scott
Great location
Bryan
Good location
Christine
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Jill
I can’t believe all the positive reviews, especially since it is listed as a 4 star hotel on many sites. This was a ghost town of a hotel, perhaps running a skeleton crew during the low-season?? Staff were invisible and had to be sought out for basic questions, which seemed to be a major inconvenience to them. Check-in was a joke, they swore they didn’t have my reservation then made me look through a stack of papers until I found it myself. The location is great and the pool has potential, but it was so poorly attended that by noon it was FULL of bugs to the point that I didn’t want to go in. There is a pool bar that wasn’t open once in the 4 days we were there. Absolutely no food or drinks available for purchase on site. Other guests on site spent all day every day playing music from their personal speakers and drinking at the pool, so not super peaceful. The room itself was sparse and the bathroom permanently stunk like sewage. Honestly reminded me of a US chain motel. Two plastic lawn chairs on the balcony. Roku TV available but no services or channels provided, so more like an Airbnb than a hotel, and inconvenient considering services like Netflix recognize you’re not “home”.
The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars.
Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
The location is really all this place has going for it. There are no real amenities to speak of to justify the price or stars.
Highly recommend the hotel next door, which has a lovely rooftop bar and fantastic service even for non-guests. Wish we had booked there.
Tracy
No issues, thank you
Christine
The pool and beach view are impressive. Close to the activity of town, shopping and night life. The rooms are on the small side. It would be great if they had a freezer in the room to keep ice frozen.
Mark
Such a great place to stay. Nice and quiet
Kaitlin
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Blake
Very quaint hotel. Off the beaten path but close / walkable to Hidalgo street for dining and shopping and very close to Playa Norte. The road leading to the hotel remained covered in water after raining leaving little area to walk though. Overall, the hotel is perfect for those who just want a comfortable room conveniently located to all things downtown.
john
Right on the beach. Staff were always helpful. Isolated from the noise and bustle of the town.
Gretty
Playa Media Luna is a small and lovely hotel that allowed us to relax and enjoy a quiet and peaceful day at the beach. The hotel provided an amazing view of the ocean during the day and night. This hotel is very special as sea turtles come out during the night to lay their eggs at the hotel’s private beach. I was very lucky to witness such an amazing event.
Edward
The views were amazing.
Joanna
Hotel is quiet, clean, and has friendly staff. Beautiful little beach but no swimming allowed which should have been noted in the hotel description. Run down cinder block building either in construction or vacant pretty close was a bit of a eyesore. Pool is nice.
Kenneth
Excellent.
Megan
Beautiful, relaxing location.
Rodney
Great place.
Janeth
I love the place the service and the location like 3minutes awat from playa Norte the best beach in Isla mujeres
Thomas
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
Ronda Kay
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink.
Lots of narrow stairs, might be concerning for some.
Lots of narrow stairs, might be concerning for some.
Johnny
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
Debbie
I love this property. The view is stunning. It’s walkable to shopping and dining. It’s usually very quiet unless there are families with small children staying there
Toto
Excellent place and great staff
Tom
we stay here most often when we come to the island and they always have a nice clean. Well run place.
Valerie
Beautiful area, perfect location on a quiet beach, very relaxing, but close to the best beach, shops and restaurants.
The hotel could be so much better, there is no effort to decorate
The rooms need to be renovated and linnen and towels upgraded.
Reception staff unfriendly
No breakfast, no restaurant
This should be clearly stated upon reservation
The hotel could be so much better, there is no effort to decorate
The rooms need to be renovated and linnen and towels upgraded.
Reception staff unfriendly
No breakfast, no restaurant
This should be clearly stated upon reservation
Bradley Todd
Nice hotel but no water access as the area wasn’t safe to swim in the ocean
Lorena
Love it! Friendly, helpful, relaxing stay.
Heidi
Had a very good experience and loved having a pool with beach access. Excellent location to everything and friendly staff. Quiet and safe.
John
Price went up too much for next year or we would book again.
Rebecca
Great location and a little off beaten path
Gina
Can’t wait to return!
AMAZING STAY! The staff is so friendly and the property is beautiful! It’s quiet and yet close to shopping and dining.
Trevor George
Fabulous spot, wonderful facilities, great location.
Luisa
Relaxing
Linda
Lovely property close to everything very quiet at night no music no loud parties if you want that you can go right down the road to Hidalgo for live music and drinks all night long as well as plenty of food
Cynthia
Loved this place!
Maria
This hotel has a spectacular view of the sea, there is a sidewalk that takes you to one of the most beautiful beaches in the world, north beach.
lauren
This hotel is an excellent value. The staff provides service that is a bit sluggish and the pillows are extremely uncomfortable, but otherwise I was very happy with my stay.
Amy
Very convenient location that felt safe. Y
Stephanie
Our first room had a terrible musty smell and poor water pressure with neighbors that enjoyed smoking on their balcony so we couldn’t open our doorwall. We asked management to move us into another room and they did so, which we greatly appreciated since it was much cleaner, too. We were mostly disappointed that all 3 pools we saw were cold and not heated even slightly, so we didn’t bother to go in. Had they been heated, we would have spent more time on property and bought drinks from their pool bar.
charlene
Room was clean and beds were comfortable. Enjoyed the hammock on the balcony. The pool looked out onto the beach, very relaxing. Close to restaurants and shops.
Nathan
Just a little gem in the middle of everything yet peaceful and relaxing
Verified traveler
Lovely hotel with delicious Margaritas!
We loved this hotel- the location is just perfect so close to Playa Norte but also in a quieter spot. The views from the pool earlier were beautiful. The exterior of the hotel was really well thought out, not too concrete jungle like many others and a beautiful swimming pool. The beds are super comfortable!
The only negative was our shower was cold and was no much more than a dribble.
The only negative was our shower was cold and was no much more than a dribble.
Joni
We LOVED our stay here. The pool is absolutely wonderful and my husband has to MAKE me get out when we had events to attend. There is a bar and bartender that made tasty drinks and cold beer. The turtles showed up in July to lay their eggs and we spent every evening watching the turtle patrol help the ladies lay their eggs and taking them to the hatchery to safely emerge later. The staff was great and helpful. We had a golf cart and enjoyed driving around but there are bars and restaurants closeby to walk to. We loved that this little secret hideaway is quiet compared to all the other hotels our friends were staying. Coming back to the hotel every night was like coming home. I recommend this hotel to truly be able to enjoy Isla Mujeres!
Cody
Amazing
Teresa
Comfortable room, quiet no frills hotel. Easy to walk to Playa Norte beach.
Estela
Had the worst customer service, it was dirty and unsafe alot of young guys working and walking all around the hotel,
Alberto
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
michele
Will for sure stay here again.
Vitaly
We are considering to come back to this hotel.
Renee
Beautiful location
Nancy
Great property with beautiful pool views
Very nice hotel with excellent views from the pool. It was very clean and comfortable. Beds and pillows were comfortable. The only thing that could’ve been better was the shower head. Very close to Playa Norte and all the shops and restaurants. Bonus: We got to witness huge turtles nesting their eggs. Great overall experience.
Rogelio
Doors on lock didnt work
guadalupe
This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!
Anais
The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.
Tom
One of the nicest places on the island.
michele
Great location walking distance to resturantes and beach. Clean comfortable rooms.
John
We had a wonderful stay at this property. The staff helped us with all of our needs. The room and bed was comfortable, but what really made this place great was its location to everything you want to enjoy in the area. Already planning a return with our extended family.
Cheri
This place is a gem!
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
Roy B
I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
Mark
Great location, camielle was a great help. Our room was clean and cozy.
Mildred
My reservation was all paid for but they wanted to charge me again, after showing my documents and arguing about it they cancelled the charge. Sink leaked, TV and AC remotes didn't work and bathroom lighting was very dark. Got it all taken care of and things went smooth after that.
Milton
Beautiful quiet place with everything so close it's a perfect stay.
Anais
Run down.
Verified traveler
The ambience was amplified by the cross-winds blowing through the facility, especially in the lobby. As a sailor who just competed in the Regatta Del Sol Al Sol Race across the Gulf, the constant breeze going through the lobby was like a great chocolate sauce on ice cream. The poolside view of the ocean waves was spectacular. The staff was attentive and polite.
John
I was so pleasantly surprised by this hotel. The pool facing the semi-private half moon beach was heaven. Enjoyed the smaller dipping pool too. Close walk to North Beach and Calle Hidalgo for all the places to eat. I can't wait to come back.
Kevin
Nice view of ocean from pool and easy walk to beach and restaurants.
The only negative was the showerhead in our room. Hard to get soap off of body
The only negative was the showerhead in our room. Hard to get soap off of body
Verified traveler
Quiet hotel on a lovely cove close
We recently spent three nights at this hotel while we explored and relaxed on Isla Mujeres. The hotel is well located on the north east side of the top of the island, meaning it is well placed for the famous Playa Norte and accessing the restaurants and bars in town, but quiet and secluded enough on its own beach cove, which while you can’t swim there, affords a peaceful retreat from the crowds. It’s like having the heat of both worlds - great access and tranquility. The hotel has a nice pool looking out to the sea and comforts rooms, albeit leaning to the more basic side.
A couple of observations:
- There is no breakfast facility here, but lots of good places closes by - Coffee Break and Oh My Brunch were both good and close by.
- While there are coffee machines in the rooms and one near the reception, they only offered single use polystyrene cups when we were there, which is very disappointing given the need to protect the island’s ecosystem and environment.
- The tv has a couple of Spanish language channels, which is fair, and the “smart tv” functions (ie Netflix) didn’t work. Not a major point, as we were out exploring all the time.
- The reception staff could be friendlier and more present/visible, especially as they make you wear a plastic tag/wristband to ensure only hotel guests use the facilities/for security reasons. We saw the hotel cat at the door more than we did staff members!
A couple of observations:
- There is no breakfast facility here, but lots of good places closes by - Coffee Break and Oh My Brunch were both good and close by.
- While there are coffee machines in the rooms and one near the reception, they only offered single use polystyrene cups when we were there, which is very disappointing given the need to protect the island’s ecosystem and environment.
- The tv has a couple of Spanish language channels, which is fair, and the “smart tv” functions (ie Netflix) didn’t work. Not a major point, as we were out exploring all the time.
- The reception staff could be friendlier and more present/visible, especially as they make you wear a plastic tag/wristband to ensure only hotel guests use the facilities/for security reasons. We saw the hotel cat at the door more than we did staff members!
michele
Loved this place, great location and clean.
Lisa
Best location on the island!
Location & surroundings
Hotel Playa La Media Luna, Isla Mujeres
Seccion Rocas, Lotes 9 Y 10, Isla Mujeres, Mexico
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Hotel Playa La Media Luna, Isla Mujeres
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