Posada Del Mar

Mexico , Cancun (and vicinity)
ISLA MUJERES, Av. Rueda Medina No. 15-A
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100 reviews shown

6/10

Pleasant

12 Mar 2026

bobbi

Stayed for 4 nights in early March. The room had a weird water leak on the floor. We had to have a towel on the floor all of the time to keep some what dry. When taking a shower the entire bathroom floor would be covered in water due to the way the shower was set up. Room was kept very clean. Minimal contact with staff. Overall okay stay for the price.

10/10

Exceptional

10 Mar 2026

Monica

Great location. 2 minutes from Playa Norte. You can walk to everything you need. Restaurants all around.
The pool is not the best. Looked dirty but who wants to use the pool when yhe beach is across the street.
The man with the little souvenir store rents beach chairs or umbrellas for 8 dollars. Wort it if you are planing to stay at the beach all day.

When we got there the front desk lady was rude. She had an attitude and was short with us..
I went and talk to an older lady that was there she was nice and gave us the wifi passcode and told us where the pool was and that we could use towels.
Anyways will stay there again just because of location and price.

Family

10/10

Exceptional

10 Mar 2026

Garrett

One of the most cleanest hotels you could ever stay at we love this place. The staff are amazing

8/10

Excellent

10 Mar 2026

Gary

Nothing fancy but Great value right across from north beach. Nice pool, clean room.

Partner

2/10

Poor

10 Mar 2026

Theresa

The place was a dump. The room was dirty. No pictures on the wall very plain . The sliding door wouldnt lock. The walls were thin. The chain lock on ghe front door didnt latch to anything.

2/10

Poor

09 Mar 2026

Rodrigo

Horrible property with inept staff. I would not recommended this dumpster to anyone.

Partner

10/10

Exceptional

09 Mar 2026

Catherine

Second time staying with them, clean room and courteous staff, wish they had more keys of birth beach from the rooms.

Family

6/10

Pleasant

09 Mar 2026

vince

Directly acrost from a great beach... the room and stay was not to exciting

10/10

Exceptional

09 Mar 2026

Alma

This place was PERFECTLY located. We got a room on the first floor, so when you open your sliding door out to your little porch you’re right in front of the pool, then right across the street is the actual beach. Absolutely perfect! The rooms are run down a bit but I know salt water does that to properties. Will definitely stay here again!

10/10

Exceptional

07 Mar 2026

Edmund Joseph

the views are wonderful have a great time wherever i have been there

4/10

Poor

07 Mar 2026

Sarah A

The location is wonderful, but the overall experience was odd and disappointing. Wi-Fi was only reliable near the lobby or restaurant, so I often had to sit outside my room on the porch just to connect. The outdoor lights stayed on constantly, which made it feel like being under a spotlight at night and made it hard to tell the time of day. The shower pressure was extremely strong while the sink barely ran, and there was no rack to hang towels even though they left piles of them daily. One day what appeared to be dirty laundry was left in the middle of my porch where I had to sit to get Wi-Fi. The safe in my room didn’t work and staff didn’t address it, which made me uncomfortable having housekeeping come in. The TV also barely worked and mostly showed static. The location is great, but the stay felt disorganized and unreliable. Honestly, I felt like I might have had a better experience staying at a nearby hostel.

Self

8/10

Excellent

06 Mar 2026

Frank

Great location view,s we're of a lot of coco trees and ocean

8/10

Excellent

06 Mar 2026

Richard

Nice I would stay there again

Partner

6/10

Pleasant

06 Mar 2026

Linda Joyce

Great location. Across the street from the beach. Basic rooms, AC and hot water.and fridge. Romey is a great bartender by the pool.walk to everything.

10/10

Exceptional

05 Mar 2026

Sherri

This hotel is right across the street from a beautiful and very nice beach. The location was great and central, within walking distance to many restaurants, town and 4 blocks from the ferry. The pool was nice to sit around and soak up some sun and island vibes. The hotel is older and not fancy, but clean and welcoming, not a polished resort.

Family

6/10

Pleasant

04 Mar 2026

Lauri

Location is great.. price is great but you get what you pay for. The hotel location is amazing but the pictures and what the rooms actually look like are two entirely different things. The rooms are pretty run down.

Family

6/10

Pleasant

03 Mar 2026

Jose

Nice view but the room was not we spect

8/10

Excellent

02 Mar 2026

Cheri

Great location if you want to be in the action. Close to the beach. Easy access to ferry and all centro has to offer. Friendly helpful front desk.
Rooms on the small side and alittle musty but great a/c and little balcony.
Pool was a great feature. Wonderful place for the price and location.

Family

8/10

Excellent

01 Mar 2026

Gail

Great location, rooms were fine. Pool needs some work (railing and steps) but plenty of lounge chairs and a nice retreat with the bar and restaurant close by. Would come again if price doesn’t increase.

Family

4/10

Poor

01 Mar 2026

MICHAEL JON

The room needed repair and updating. The mattress was not comfortable and we were without water for about eight hours one day.

Partner

6/10

Pleasant

28 Feb 2026

Emily

Good stay.

Pros:
Mini fridge
Daily cleaning/fresh towels
Beach and pool towels available

Cons:
Booked a double room but was given one with a king and had to rent a air mattress from local company

Friends_and_family Family

6/10

Pleasant

27 Feb 2026

Charles Michael

Staff courteous, sheets never got changed all week, location is excellent. I wished the third floor balcony got cleaned from all the pigeon poop.

8/10

Excellent

27 Feb 2026

Michael P

Room was clean and comfortable.

Friends

8/10

Excellent

26 Feb 2026

Tina

Clean room

Friends

8/10

Excellent

26 Feb 2026

Dorothy

Staff was very friendly the rooms were clean

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Nancy Ann

The staff was exceptional. We have made friends for life. Simply and clean. Close to food, drink and beach. Pool was nice.

Partner

4/10

Poor

25 Feb 2026

Michelle

The hot water only worked once in the shower. The pictures online look absolutely nothing like in person. The pool bar was never open not once

6/10

Pleasant

24 Feb 2026

Diane

Although some people may like a hard bed, the bed was extremely hard, as well as the pillows. There wasn't a coffee pot in the room, as with usual hotels. We had to wait for on-site restaurant to open, then pay for coffee. No Elevator! The rooms were clean & very cloae to the beach

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Crisstian

Clean room friendly staff

8/10

Excellent

24 Feb 2026

Ryan

Staff was friendly. Room was dated but had good ac and water pressure. Pool was beautiful and the drinks were cold!

Partner

10/10

Exceptional

24 Feb 2026

Sylvie

Good location. Nice service.

Partner

10/10

Exceptional

23 Feb 2026

Jody May

Room was clean, we love the location of this hotel, and a great pool. Only recommendation would be to provide blankets in each room, instead of just a sheet and light bedspread. And everyone loves Romi, at the pool bar. We also really enjoyed our massages by the pool bar, thanks to Elio and the massage team. This was our 6th stay at Posada Del Mar.

Family

8/10

Excellent

22 Feb 2026

Pamela

Centrally located to shops, restaurants and ocean.

Partner

10/10

Exceptional

22 Feb 2026

Glenda

Great location, nice friendly staff.

Family

4/10

Poor

20 Feb 2026

Kimberly

This is a very old and dark hotel that could a good amount of updating. Cleanliness is also spotty at best - I had to ask twice to have a sizeable dead roach be removed from our room (yes, you read that right).

The walls are paper thin, and conversations are easily heard from other rooms - we had to buy ear plugs to sleep!

The staff also does not seem to manage guests partying late at night until you ask. There was a group of people drinking and partying and yelling in one of the hallways off the 1st floor. I went to the front desk to ask them to have the partiers tone it down (because the phone didn't work in our room - so I simply couldn't call and make the request!)

There were 3 employees playing on their phones in the lobby. I asked them to have the group quiet down - it was after 11PM. There was NO WAY they didn't hear what was going on - they just chose not to deal with it until someone complained. That happened on more than one occasion

The only positive is that rates here were low during high season - I'm sure that's because of the hotel's condition. We would not stay here again, nor could we recommend this place in good conscience...

Finally the staff we encountered was pleasant enough but it didn't make up for all of the other issues. And if you are not aware the hotel is not on the beach but across the street from it. The beach is public and kept very clear. Beach chair rentals are $35 per day for an umbrella and two chairs. Good luck!

Family

6/10

Pleasant

19 Feb 2026

Mary

The room was clean, but every day we had to ask for something like towels or toilet paper. Not a good spot for people with mobility issues. One of the circular staircases was incredibly dark and had no railing. The other staircase was okay but not well lit, either. Pool is also hard to get in and out of with no railing, there’s a very high step to enter and exit. Staff were all nice and friendly. Perfect location - close to restaurants and beaches. The room was pretty basic, but the shower has a partial glass panel so anyone inside the room could see some of the person showering.

10/10

Exceptional

18 Feb 2026

Keith

Clean room, perfect spot close to the beach and all the activity!

10/10

Exceptional

18 Feb 2026

Chris

Stayed Feb 10-16th. Had room #222. Great view of pool and coukd see the ocean in the distance. Room was perfect for us. Plenty of hot water. Front desk ladies were helpful and very nice. Pool is huge and clean. 2 restaurants on site with good food. Perfect location to get to the beach as its like 1 minute away. Would stay again 100%

Family_with_children

10/10

Exceptional

17 Feb 2026

Carlie

Amazing it is my spot .close to everything very nice atafd

10/10

Exceptional

17 Feb 2026

Ashley

Room was cool. Had good water pressure. Bed was comfortable.

Family

2/10

Poor

17 Feb 2026

BRIAN

The bed had hair all over it. We didnt have pillow cases.
the balcony was covered in bird poop. TV was fuzzy on every channel. Only 1 outlet in the whole room in the bathroom,.

Partner

10/10

Exceptional

16 Feb 2026

Javon

Everything was great.awesome place

Leisure Family

10/10

Exceptional

16 Feb 2026

Christan

The staff is amazing! Will stay again

Leisure Partner

8/10

Excellent

16 Feb 2026

Mark

Location was important for us as well as the pool and bar.
Staff was friendly and helpful.
We booked a premium room but it appeared to me to be standard, plumbing was suspect as well.

6/10

Pleasant

15 Feb 2026

Sarah

Location and price are really hard to beat. Room was a decent size and passably clean. The staff are super friendly and drinks are strong!

Partner

10/10

Exceptional

14 Feb 2026

Tammy

The staff was amazing. I always stay here.

Leisure Friends

4/10

Poor

13 Feb 2026

John

Yes

8/10

Excellent

11 Feb 2026

Steve

Nice room little old staff was kind

Leisure Family_with_children

10/10

Exceptional

11 Feb 2026

TIMOTHY

Clean room, great AC. Romi was great bartender good drinks and great price. Only negative was fridge in room did not work.

10/10

Exceptional

10 Feb 2026

Abby

Clean and quiet and great location. Perfect for families

Leisure Family_with_children

10/10

Exceptional

05 Feb 2026

Gary

Love this old hotel! Everything spotless and shower is best you will ever have. Location is best on the island, nice pool and beach setting, and outstanding sunsets. Staff is friendly and down to earth. Can’t go wrong here…!

Leisure Family

4/10

Poor

02 Feb 2026

Marilyn

We did not get service for our room except once. There was construction above our room going on at all hours. We could not flush toilet paper. We could not stream anything on the tv despite it says Netflix and other apps. Apparently no wifi in the rooms I was told. For the price we paid was absolutely not worth being across the west side of what they call north beach. It was cool everyday and thank goodness we asked for a warm blanket. Again no service nor were we even asked. Walls in hotel paper thin and music late in the night especially on the weekend . No very satisfied for what we paid.

Leisure Partner

8/10

Excellent

31 Jan 2026

Kristina

The room was clean and comfortable. The staff was excellent. The shower leaked out onto the floor too much. No wash clothes were available and didn't always have enough towels for 2 people. The food was good. Access to the pool was great.

Leisure Family

8/10

Excellent

29 Jan 2026

Molly

Room was clean and reasonably priced. Pool was
not as well maintained. Staff was kind and helpful.

Leisure Self

8/10

Excellent

29 Jan 2026

Carson

The staff are amazing

8/10

Excellent

27 Jan 2026

Richard

We just love the place. The restaurant is really good and we feel safe there.

Leisure Family

8/10

Excellent

27 Jan 2026

Sann

Good food great drink prices. Excellent location close to everything. Rooms were nice but nothing special.

Leisure Friends

8/10

Excellent

22 Jan 2026

ashley renee

Great location… beds are not comfortable and rooms need a deep cleaning

Leisure Family

8/10

Excellent

21 Jan 2026

Jason

Nice staff. Get what you pay for. Room is so so

Partner

8/10

Excellent

21 Jan 2026

Elmar

The water in the shower was not hot. No coffee machine in the room. Good location and relatively clean rooms, even though they are a bit outdated

10/10

Exceptional

17 Jan 2026

Heather

Our second time staying here. Can’t beat the location.

4/10

Poor

17 Jan 2026

Robert

Prices went up. Rooms need updating. Beds are hard. Showers barely work.

8/10

Excellent

14 Jan 2026

Michael

Very convenient location, enjoyed the pool very much, staff was friendly and helpful. The hotel is older, but we enjoyed our stay.

Leisure Partner

8/10

Excellent

12 Jan 2026

Gregory

Great location to all activities

Leisure Family

10/10

Exceptional

11 Jan 2026

Ale

Great staff, clean room and a good place to relax

Leisure Family

2/10

Poor

07 Jan 2026

Hilda

The staff was courteous. It is in a great location. The room is very old. Bathroom shower drain did not work very well. The mattress sinks when you lay in it. I can hear the guests next door as the walls are very thin and they coughed all night long.

Leisure Family

10/10

Exceptional

05 Jan 2026

Trudi

An honest housekeeper found my gold earring and left it by the bed for me. Could have easily taken it... impressed

Friends_and_family Friends

10/10

Exceptional

04 Jan 2026

Roxana

Nice and friendly people stuffs

10/10

Exceptional

04 Jan 2026

Holly

Great location.

Leisure Family

2/10

Poor

03 Jan 2026

Jonathan

The wifi at this hotel is terrible, and the TV does not connect to streaming services or regular TV channels. The staff did nothing to help with the TV not working. There seems to be a huge IT issue that they aren't aware of.

The room had no towels.

Leisure

2/10

Poor

03 Jan 2026

Mary

Right off the bat I did not recieve the room I booked. The room was dirty. No wifi, and only one staff member would take his time to take and try to help. Otherwise, the staff was short and could not bothered.

6/10

Pleasant

01 Jan 2026

Carla

Had a great view. The room was very spacious. An older room but comfy. Had a fridge, tv, (all Spanish..but it is Mexico) lol and bathroom. Central to everything on North end.

Self

10/10

Exceptional

31 Dec 2025

Tammy

Excellent staff, great location 👍 Pool is fantastic and it is right across from the beach. I don't understand why people are complaining so much as you don't go on vacation to sit in your room 🙄

Leisure Friends

2/10

Poor

30 Dec 2025

John

I would never recommend this property. The room was terrible, staff were extremely rude. I had to ask for a shower curtain, the shower didn't drain. The TV didn't work. I don't himk.the room eas cleaned iin weeks. I guess if you like poor service, this is the place for you.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Laura

Walking distance to ferry. The shower was warm and the water pressure was great. There is a water dispenser in the lobby to fill a reusable water bottle. The pool was nice and they supplied towels. The staff was friendly and helpful. Check-in and check out was quick and easy. It’s not luxurious but nice, clean and an excellent beautiful location. I had never seen a room key like they had and I had a bit of trouble trying to figure it out. You might want to ask the front desk to show you when you check in.

Leisure Family

8/10

Excellent

23 Dec 2025

Lori

Great location.

Leisure Partner

6/10

Pleasant

23 Dec 2025

Amira

Everything was okay! Thought there was breakfast included, but guess I read it wrong. Also the bed sheets had stains the first night we came, and at one point on our trip they put dirty sheets on again with clearly a bunch of red marks - would’ve been better if they had just made sure it was changed properly. Other than that staff were really sweet and location was great. A bit hard to find but we found it!

10/10

Exceptional

21 Dec 2025

Trevor

Great spot, close enough to everything and far enough to be quiet. Pool is perfect as is the grounds..

Leisure

2/10

Poor

18 Dec 2025

alla

No internet, poor costumer service, just not nice

10/10

Exceptional

17 Dec 2025

Tonalli

Everything

Leisure Family_with_children

8/10

Excellent

17 Dec 2025

Robert

Staff was nice. Room was big. Bed was comfortable.

Leisure Partner

8/10

Excellent

15 Dec 2025

April

This is an older basic hotel. Its appeal to me is its location right across the road from the beach. The rooms are older but roomy and clean. Beds are comfortable. I like the rooms that face the beach and afford a view of the ocean from its small porch. It has a nice pool, a bar and restaurant. I love to have breakfast on the veranda and watch as the beach begins to wake up with sunshine. The staff is helpful. Most speak English. For a budget stay on a beautiful beach this meets the bill.

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

sherry

The front desk staff were very nice. Overall the hotel lacked cleanliness. There were pigeons everywhere, which I love but there poop was all over the balconies and never cleaned up. We had a ground floor room so we could go straight out to the pool, you couldn’t not step in poop. Never any hot water. I had a great time but good to know what you are getting into.

Leisure Friends

8/10

Excellent

07 Dec 2025

Lester

Location, hot water, water pressure

10/10

Exceptional

04 Dec 2025

Kristian

My wife and I booked this hotel for our anniversary and we love Isla Mujeres! We wanted something walkable from the ferry, close to beach(Playa Centro across the street) with air conditioning and clean. We found everything we had wanted. Beds a bit firm but that is not an issue, just as a note to others. Staff were accessible and easy to talk with. My wife had a massage on-site and loved it.

Will book again if get lucky enough to visit Isla Mujeres again!

Leisure Partner

8/10

Excellent

01 Dec 2025

Marty

The staff is great!

Business_and_leisure Self

6/10

Pleasant

25 Nov 2025

Christina

This was our 2nd stay but we will probably not be returning. Main issue we had is the pigeons... We could not sit outside on the balcony due to all the bird crap. It stunk, it was everywhere and the birds wake you up at 6:00 every morning. And it is not a soothing tropical bird song! Water pressure was terrible, not hot water, had to move the dresser to access a plug in (not that big of a deal but still) No bottled water but the do have a fountain in lobby. Pool was kind of dirty this time. Bed was super hard. We were not in the new building but in the middle one, view was great right over the pool but didn't open the door due to the poop. Bar was closed during our stay so we definetely missed Romi. Girls at the front desk were great, housekeeping was excellent. I think there are several other properties similar in price that would be upgrade. Posada Del Mar wasn't terrible but it was great either. I would definetely check around before booking here

Leisure Partner

8/10

Excellent

25 Nov 2025

crisstian

Location

Leisure

8/10

Excellent

24 Nov 2025

Nathan

Easy to access the beach and town. Totally walkable great location. Really comfy beds and clean rooms.

8/10

Excellent

18 Nov 2025

Juan

Some days we didn't get our room cleaned, so we asked for bathroom necessities from cleaning staff in the hall. We enjoyed the pool and had access to beach towels at the front desk. We missed not having drinking water in our room; we bought it at the store. The restaurant was good although often short staffed. Enjoyed the location and beach access. Municipal buses were cheap and stopped close to the hotel.

Leisure Family

6/10

Pleasant

18 Nov 2025

Mayra

The staff are friendly, it is worth it to upgrade the room.

Leisure Partner

8/10

Excellent

18 Nov 2025

Karen

The suite was perfect. Loved it. The maid service was not even good. The two times we asked them to clean the room they only changed the sheets. Didn’t clean floors or bathroom at all. Sand everywhere.

Leisure Family

6/10

Pleasant

17 Nov 2025

Tara

The smell of cleaner was overbearing

6/10

Pleasant

15 Nov 2025

William

I stayed in room 215 . Entering the large, clean, sparingly appointed room with a large clean bathroom with running hot water I was very pleased. However when I walked onto the balcony pigeons were to the left & right of the party walls. Droppings covered the walls and piled on the floor. The pigeons hovered over the space making it impossible to enjoy the outdoor space, Very unsanitary!! Stay in the old building...no pigeons!!

Leisure Self

6/10

Pleasant

13 Nov 2025

Derek

No water pressure and the pool was dirty . Other wise great location

Leisure Partner

8/10

Excellent

12 Nov 2025

Donald

Checking in was very smooth. The room was very clean, but dated. Location was perfect, yes i will return.