Plaza Almendros Hotel Isla Mujeres

10/10

Exceptional

18 Jun 2026

Werner

As always, the room was clean , pool was clean, access to everything. Just your usual ordinary, excellent relaxing, enjoyable vacation.

Self

10/10

Exceptional

01 Apr 2026

Cynthia

Perfect location. Very clean rooms. A/C is great. Staff are wonderful., always very helpful.

Family

10/10

Exceptional

30 Mar 2026

Peter

The hotel is in the middle of the old city. Excellent restaurants, bars are in the immediate area of the hotel. The beach is only minutes away.

The rooms are clean and the beds are comfortable. There is a pool which is kept clean. I highly recommend this hotel.

Friends

10/10

Exceptional

23 Mar 2026

Rebecca

Close to restaurants and beach. Loved the staff, very helpful. Got to check in early and received ground floor room with a smart tv. Couldn’t be happier with the hotel.

Self

10/10

Exceptional

18 Mar 2026

Patrick

Excellent location, close to restaurants and late night, entertainment. Our room was very clean and the staff were so sweet and helpful. We would definitely come back again!

8/10

Excellent

15 Mar 2026

danielle

The garden and pool area is wonderful, but there is no beach view. It's a 2 minute walk to the beach. It's one of my favourite places to stay

Friends

10/10

Exceptional

15 Mar 2026

Elias John

Clw

8/10

Excellent

07 Mar 2026

Siriwan

Spacious clean room. I like having a refrigerator and a microwave in a room. The bed was comfortable. The air conditioner worked grest. The hotel is in a great location, closer to the plaza norte beach and the central area. I felt safe walking around there. The only complaint I had is the wifi. The connection is not that great.

Self

8/10

Excellent

06 Mar 2026

Klaus

Very basic accommodations, clean and serviced daily.
Lacks stands to put suitcases.
Nice pool!

Family

8/10

Excellent

03 Mar 2026

Laura

The salt water pool was great!The wifi didn’t exist though which was hard

10/10

Exceptional

28 Feb 2026

Sebastien

Très bien pour le prix

6/10

Pleasant

23 Feb 2026

Chris

The room was clean. The bed was not comfortable, the mattress was very hard.

Staff was courteous.

They charge extra for AC and TV. Bottled water was not provided.

They have a swimming pool which was very popular with guests.

8/10

Excellent

22 Feb 2026

Werner

The room was very clean, the staff was very helpful, and the location made everything very accessible.

10/10

Exceptional

21 Feb 2026

Krisztina

Great Staff and clean and quiet room. Can't wait to come back again

Friends

6/10

Pleasant

19 Feb 2026

Lucia O

This place is clean. As well as the pool. The employees are super nice. We had to charge rooms twice. First one A/C did not turn on. Need was like plywood..
2nd room AC and out and restroom tank took forever to fill, like ten minutes. Drip, Drip, Drip.
3nd room. Was better. But it seem like every room had a glitch. The shower had 15% pressure. So it took a minute to shower. All beds are hard. I thought of changing motels the first day but it was non refundable. So that's are they get you. If I was you I'd pass. But if you don't mind the inconvenience's and your on a buget. Knoc3 yourself out.

Partner

8/10

Excellent

08 Jan 2026

Andrew

I loved staying here. The location is perfect.

10/10

Exceptional

30 Dec 2025

Elias John

Love the staff and they keep the place clean.

Leisure Partner

8/10

Excellent

13 Dec 2025

Melissa

Great location, near playa norte. Overall good hotel. Recommend.

Leisure Partner

8/10

Excellent

06 Nov 2025

Werner George

Easy access to everything, super friendly staff, dining, beach, and view. Rooms were clean as was the pool.

Business_and_leisure Self

10/10

Exceptional

10 Jun 2025

Jill

Clean and close to everything

Leisure Friends

10/10

Exceptional

24 May 2025

Cortney

We love this place! We stay here 4-5 times a year, every year!

10/10

Exceptional

21 May 2025

Kimberley

Great service

Leisure Friends

10/10

Exceptional

21 May 2025

lisa m

I have stayed here numerous times. Love the location.

Leisure

10/10

Exceptional

11 Mar 2025

Sharon

The entire staff is excellent.. Very friendly and assisted us when we needed. Check-in and checkout was smooth. Grounds and pool are in great shape and the rooms are clean. We will definitely come back again.

Leisure Family

8/10

Excellent

09 Jan 2025

Noe

Perfect location!

The hotel was clean and spacious. The location is perfect! Step out and you are on the main shops and restaurants road.
The beach is a 5 minutes walk.
We loved it!

Friends_and_family Family

10/10

Exceptional

13 Nov 2024

Mark

Always a good stay for a great price

Family

10/10

Exceptional

30 Jul 2024

Juan B Martinez

Everything

8/10

Excellent

09 Apr 2024

cynthia

Great location. Very nice staff.

8/10

Excellent

27 Mar 2024

Monica L

Very close to everything you want!

Leisure Partner

8/10

Excellent

26 Mar 2024

Juan

The property is located in the main street where most of the restaurants and stores are located.

Leisure Family_with_children

8/10

Excellent

20 Mar 2024

Tracy

It was a wonderful place to stay ...clean...shopping...bars. .food. all around the hotel. I would stay again and ask for my sheetsbto be changed daily. I'm sure they would if asked but they remade ours.

Leisure Friends

8/10

Excellent

19 Mar 2024

DYANNA

This hotel is in a perfect location, right next to restaurants, bars and minutes from the beach in walking distance. keep in mind for the convenience of being local to everything you can hear music till midnight or one in the morning but if you don’t really mind just fall asleep to it it’s not that bad. It is an older hotels, so don’t expect the Hilton and you’ll be good. Staff very nice and accommodating overall pretty good for this little hotel. Would stay again.

Leisure Self

10/10

Exceptional

15 Mar 2024

Amanda

It was very quiet and very convenient location.

Leisure Family

10/10

Exceptional

12 Mar 2024

Mark

Great location for North beach, for the price, you can’t beat it. Clean rooms,

Business_and_leisure Partner

10/10

Exceptional

07 Mar 2024

Erin Lynn

Hotel was great. I would stay again

Leisure Family

10/10

Exceptional

06 Mar 2024

Brenda

Was within walking distance to all we wanted to see

Leisure Friends

2/10

Poor

03 Mar 2024

Clara

Filthy. The taps and sink in the bathroom were visibly dirty. Linens were stained. We didn’t get fresh sheets once in the 7 nights we stayed there. Took 3 days to get a working fridge. Beds super hard, chairs uncomfortable and not enough toilet paper. Location was great.

Leisure Partner

10/10

Exceptional

26 Feb 2024

lynda

Le service

Leisure Partner

8/10

Excellent

25 Feb 2024

Ginger

Great location! Walking distance to many many places! In the heart of north Isla! Nice and friendly staff! Place was very clean! Only downside was little to no hot water and very firm beds! Expected for this area though! Would stay here again!

Leisure Partner

6/10

Pleasant

23 Feb 2024

John

Way to noisy, price i was told by Expedia was not the same as check in!!!! Wish just once i could pay the price i was told on line!!! Been going to Mexico for 50 years, they spoke better English in the 1970's!!!

Leisure Partner

10/10

Exceptional

22 Feb 2024

Lisa

Nice quiet place with a nice pool for kids.

Leisure Family

6/10

Pleasant

17 Feb 2024

William

Excellent location.
The hotel is in great need of maintenance and improvements.
Furnished with cheapest uncomfortable furniture and hard beds.
Mosquito infested room.
Noisy fan and a/c
Ok for the price.

Leisure Partner

10/10

Exceptional

13 Jan 2024

Jennifer

Very accommodating to our needs, nice quiet pool area, not over crowded

Leisure Friends

8/10

Excellent

03 Jan 2024

James

Nice location right on the main drag and easy walk to the North beach. If you're an early sleeper, it can be loud but that ends between 10 - midnight. The shower pressure was awesome. The bed mattress was very hard.

8/10

Excellent

11 Nov 2023

Peter

The hotel was right in the heart of the city. Restaurants and shops were just a stone throw away. The beaches were also very close to the hotel. I would stay there again.

Leisure Friends

6/10

Pleasant

06 Nov 2023

Ann

We stayed first floor poolside. Beautiful pool. Location was perfect for us in the heart of downtown on Hildago. Super clean. Will definitely go back!

Leisure Friends

10/10

Exceptional

03 Aug 2023

cheryl

Place was easy to get to. Clean safe perfect condition

Partner

10/10

Exceptional

07 Jul 2023

Rebecca

2nd stay. Staff was exceptional. Will return

Leisure Self

10/10

Exceptional

19 Jun 2023

Lisa Marie

Great location.

Leisure Friends

10/10

Exceptional

01 Jun 2023

Nicole

Very clean, close to restaurants and beaches. Price is just right. Would stay here again.

Leisure Partner

10/10

Exceptional

19 May 2023

Sergio

The staff people were kind, the room was clean and had no issues on my stay, I would definitely come back on my next trip

Leisure Partner

10/10

Exceptional

20 Mar 2023

Heather

The staff is great - they were helpful and very kind.

Leisure Self

8/10

Excellent

17 Mar 2023

Jaimé

The staff were so friendly nice and helpful! People staying there are low key with lower expectations than more expensive hotels. I liked that. Wifi hardly reached the rooms, #7 and #9. Those rooms were quite and away from street. Very very simple rooms, good AC and refrigerator. Hot water only lasted for a bit. The beds are hard, not horrible but hard. Blankets kind of worn out. I paid $87 us a night through Expedia. Right near the food and 5 min walk to beach. Pretty good deal.

Business_and_leisure Self

10/10

Exceptional

07 Mar 2023

Jeffrey

Great value. Perfect location. Wonderful staff.

This place is a great value! Perfectly located in the heart of the action on Hidalgo. Quick walk to Playa Norte. Secure entrance. We stayed on the main floor in the courtyard. The pool was steps away from our door. Even though the nightlife was right outside the main entrance the noise from the street was not even audible from inside our room. The AC worked great. The room had a fridge, microwave, toaster, plates and utensils and a smart tv. This place was certainly not fancy, but it was everything we needed for a very reasonable price. Plus, the staff is wonderful. Everyone is so friendly and attentive. We will definitely be back.

Partner

4/10

Poor

04 Mar 2023

Theresa

I liked the quiet once you were inside for area. All of the staff were pleasant. What I didn't like was I had no safe in my room which is part of their offers. I was told day after day that one was coming, but never did, even after being there 2 wks. My traveling companions didn't have a key to there safe for 3 days. So I ended up using their safe.

Leisure Family

8/10

Excellent

03 Mar 2023

josue

Right in middle of a plaza that at night turns into a walking path with restaurants and vendors

Leisure Family

8/10

Excellent

28 Feb 2023

Charles

Property was undergoing renovations so it is starting to look pretty good. For the price and location it's a good buy.

Leisure Partner

8/10

Excellent

26 Feb 2023

Adnan

Perfect location

Leisure Partner

8/10

Excellent

24 Feb 2023

Gary

The hotel itself is very handy to Playa Norte, and a well run facility. Large room and shower, and deck.
A few updating of things like a new fan control switch and fan would be nice. Also replace the fridge.
The outside street and bar noises are a bit irritating but that’s not the hotels problem! Very friendly and helpful staff! Would stay again!

Leisure Family

10/10

Exceptional

24 Feb 2023

Charles

Great staff, housekeeping was great

Leisure Family

8/10

Excellent

23 Feb 2023

John

Most nights were extremely noisy, even the rooms facing the courtyard! We had to run the AC as well as the ceiling fan to provide some white noise to sleep.

Leisure Family

8/10

Excellent

18 Feb 2023

Tom

Very cozy, as clean as possible for that corner of the world. Very close to restaurants, bars, shopping, and night life,but amazingly was very quiet. Staff very friendly and attentive. Drainage was slow in sinks and shower. All in all it is very decent for the price. Enjoyed the overall experience.

Leisure Partner

10/10

Exceptional

15 Feb 2023

Rikki

Staff was super nice and it was clean, quiet, and safe.

Leisure Family_with_children

6/10

Pleasant

02 Feb 2023

One feather

The pool was clean. The ground area around the pool was very uneven. The rooms NEED new keys and locks. Too much time spent on getting in and locking for leaving. The shower and bathroom facilities were gross.

Leisure Friends

10/10

Exceptional

17 Jan 2023

Ruth

Great

It’s was great location and confortable

Partner

8/10

Excellent

18 Dec 2022

steven L.

Staff was very friendly. Room was nice. I would go back.

Leisure Family

10/10

Exceptional

08 Dec 2022

Lisa Marie

I like the privacy, the Pool, the location and the amazing staff.

Leisure Family_with_children

10/10

Exceptional

05 Dec 2022

Fran

The way the rooms/pool are located in a courtyard there is no street noise. Rooms were immaculate, better than some higher priced hotels.

Leisure Friends

6/10

Pleasant

10 Nov 2022

Maureen

The room was spotless and the staff extremely helpful. i think the grounds could have been cleaner. Trash barrels emptied & the grass mowed. It would have been perfect then. I want to say that I was there in low season and they were refurbishing some rooms. Perhaps because of that they were a little lax. Great location!

Leisure Family

8/10

Excellent

15 Jul 2022

Luis

Very near to Playa Norte, lovely walk.

Leisure Family

6/10

Pleasant

12 Jun 2022

Tressa

The pictures don't reflect the property well. The area around the pool was very unkept. The bed was uncomfortably firm. Our room had an abundance of roaches. The AC leaked and the ceiling did when it rained. Good water pressure though. Luckily, we were only in the room to sleep. The dining and shopping is literally right outside the door and plenty of options available.

Business_and_leisure Partner

10/10

Exceptional

01 Jun 2022

Brenda

Awesome find !

Great find for the price. Will stay here again. Very clean and safe. They lock the front @11 and you have to be let in. Also so close to everything.

Friends_and_family Friends

10/10

Exceptional

21 May 2022

Lisa Marie

Very clean and quiet- very nice

Leisure Partner

10/10

Exceptional

08 May 2022

Kathryn

Will return to this hotel!

I love the hotels location, pool and pricing. The only downside is the shower pressure and it could use some nicer bedding. I will definitely return though.

Friends_and_family Friends

10/10

Exceptional

05 May 2022

LESLIE

Great place to stay

An excellent experience. Would stay there again and would recommend to anyone

Partner

10/10

Exceptional

09 Apr 2022

Molly May-Kathleen

Perfect!

10/10

Exceptional

23 Mar 2022

kathleen

The staff goes above and beyound..love then all.

Leisure Self

8/10

Excellent

23 Mar 2022

Kathleen

Great location, nice pool, friendly staff.

Business_and_leisure Self

8/10

Excellent

22 Mar 2022

Janyce

Great location! Had all we needed, frig, air, microwave, pool, nice bed, great people

Leisure Friends

10/10

Exceptional

17 Mar 2022

Susan

Perfect location for walkers, shopping and dining at your front door, five minutes to Playa Norte. Outdoor space and pool were wonderful! Clean, cool rooms with small kitchenettes, too.

Leisure Partner

10/10

Exceptional

01 Mar 2022

Victoria

This place was so open to help and be great with a wheelchair. The staff is amazing!! Loved the pool ❤ we will be back!

4/10

Poor

27 Feb 2022

Jodi

The property was not well kept. They overcharged for our rooms. The toilets only flushed about half the time. The pool was nice. The cleaning person was great. The location was good. The long term occupants made our stay less than inviting. They were NOT friendly and we did not feel welcome. I tried to talk to the manager who was always said to be coming in an hour and never seemed to show up. Overall disappointing and we were not expecting much.

Leisure Family

8/10

Excellent

25 Feb 2022

Liane

Fun place in Isla.

Great location on the main tourist area with lots of restaurants and shops etc. Also a quick walk to Norte Beach. The pool was perfectly adequate and we had a great time sitting around it meeting other guests. Nothing fancy by any means but good value. We would stay again.

Partner

6/10

Pleasant

23 Feb 2022

Albert

The location is great. However, the photos are somewhat like a bad Tinder date, taken from angles to make it the most appealing. The property is dated and in need of refurbishment. Water pressure in our room was almost nonexistent, having a shower was almost impossible. The cold water came out in a trickle, the hot water had pressure which meant getting burned or reducing the water to barely a trickle.

The staff are nice and efficient, just the property is tired and needs help.

Leisure Friends

8/10

Excellent

19 Feb 2022

Lance

Right in the heart of downtown Isla. Nice music on the deck facing the street. Close to beach, dining,ferry, laundry, and everything you could want. Room spacious and clean. Staff attentive, no hot water in room on the first day and they had it fixed as soo as we reported it. Covid test done right in my room. I would recommend.

Leisure Partner

8/10

Excellent

11 Feb 2022

Samantha

No frills, great location

The location is great for being in walking distance to where the night life, restaurants and bars, shopping, beaches, the ferry, golf cart rentals (get a golf cart and explore). The check-in was easy even with me not speaking much Spanish. The air conditioner worked great and the balcony was really nice to have. There was a microwave and some dishes that we didn't use. The refrigerator didn't work nor did the volume on the TV but I wouldn't have known how to communicate that to the staff and was only there for three nights otherwise I would have really liked to have at least the refrigerator working. The beds are very hard and the pillows suck. They don't provide shampoo or conditioner but they do give bars of soap and towels to use at the pool. There is always a staff member who will let you in after hours so it didn't feel unsafe at all. For the price and the location, this place was worth it.

Partner

10/10

Exceptional

06 Feb 2022

Ronald

Close to everything playa, restaurants, great place clean pool

Leisure Friends

8/10

Excellent

06 Feb 2022

Allan

The room had all the amenities necessary for a comfortable stay. Room at poolside and all restaurants right outside the property. Very conveniently located.

Leisure Partner

10/10

Exceptional

22 Jan 2022

Catherine

Very nice hotel. Convenient location. Staff is very nice and helpful.

Leisure Friends

8/10

Excellent

10 Jan 2022

marco

Location is good, alot of dining options, hotel is a little dated

Leisure Family_with_children

2/10

Poor

28 Dec 2021

David

Located on the main street, the Spanish music noise will keep you up all night. No elevator so you will need to lug you bags up and down the steps. I Would not recommend

Leisure Self

10/10

Exceptional

28 Aug 2021

David

It was near everything, u wanted to do on island , clean your room every day

Leisure Friends

8/10

Excellent

05 Jun 2021

Sue

Great deal!

For the money this is the best deal in Centro! Good, comfortable, clean rooms. Nice pool in the courtyard and suprisingly quiet!

Partner

8/10

Excellent

05 Jan 2021

Carolyn

The cleaning ladies are excellent. Pool was clean . It is older but clean.

Friends_and_family Family

8/10

Excellent

04 Jan 2021

Karen

Clean and secure

This place was right in the center of all the restaurants and shops. It was nice to walk out the front to an array of food and music. The parking was a bit rough because you have to park around the back and walk. The bed was firm. The place is a little with but clean and secure.

Self

2/10

Poor

06 Apr 2020

Linda

Don't Trust This Hotel!

Hotel Plaza Almendros is ripping me off for $2500! We made a reservation for 20 days and stayed only 1 night on 1/28/20. They put us in a room directly across from a night club that blasted loud rock and roll music until 4am in the morning. They assured us we would be refunded our money for the rest of the 19 days but now are refusing to refund me. Sleazy and dishonest management that steals from customers!

Partner

8/10

Excellent

18 Mar 2020

Susan

Don’t prematurely judge, it was great

At first it looked run down but then realized how perfect it was. Great pool with kid play area sectioned off pool, and everyone out in their patios interacting as much as you wanted. Comfortable bed and good AC. Location can’t be beat so a little worn out to look at but pluses way outweighed first impression.

Friends_and_family Family

8/10

Excellent

19 Feb 2020

Verified traveler

It was very noisey late into the night when we were on the second floor and a room on the street side. We had a much better room, cleaner, the shower worked and we finally had hot water, and much quieter.

Leisure Partner

6/10

Pleasant

19 Feb 2020

Bob

Very loud , music on the street till early, 4am, morning. The beds are terrible ! Need to invest in new mattresses . Staff was good ,

Leisure Family

6/10

Pleasant

17 Feb 2020

Verified traveler

Not worth it even though it's cheap

This hotel is run down. The beds are extremely hard. The air conditioner in my room didn't work and neither did the room outlets so the fridge couldn't be used. I had to use the outlet in the bathroom for everything. Additionally, this hotel is on the main street so it is loud at night. It was my first-time there but I now know there are so many other options that are cheaper and much nicer!

Partner