Name: Motel 6 Burlington, ON - Toronto West - Oakville
Address: 4345 North Service Rd, Burlington, L7L4X7, CA

2/10

Poor

06 Jul 2026

JOSE

It is a decent Hotel, but the staff was not helpful, did not have decision authority and will not even accommodate a common sense complaint without letting the \"owner\" know

Partner

10/10

Exceptional

06 Jul 2026

Jeffrey Scott

Great

2/10

Poor

05 Jul 2026

vaniprasad

The room AC is not working. The floor is dirty and sticky to feet. Beds are old. staff is ok. Towels also not washed well.

Family_with_children

2/10

Poor

05 Jul 2026

Kenneth

Everything was broken tv ac hair dryer bathroom was filthy no breakfast just coffee worst hotel experience ever

Partner

6/10

Pleasant

04 Jul 2026

Domenic

I has issues checking in.
The room they gave me was not cleaned.
They gave me another room
Check in took longer than I expected

Self

10/10

Exceptional

03 Jul 2026

Carol

Staff members were helpful when we asked for extra supplies.

8/10

Excellent

03 Jul 2026

Willie

Motel was nice and cleanliness staff was helpful, I wish our room had a fridge but there was none and the ice machine in third floor was not working but there is one in first floor, Everything else was good.

Partner

10/10

Exceptional

02 Jul 2026

Amanda

.

Pet

8/10

Excellent

01 Jul 2026

Norma Gail

Room was clean and bed was comfortable.

Partner

6/10

Pleasant

27 Jun 2026

Wesley

Basic room. Good if that's all you need.

Self

6/10

Pleasant

26 Jun 2026

Edy

The breakfast so bad

Partner

2/10

Poor

26 Jun 2026

Shaamel

reserved a 2 rooms for a party of 6 and for one of the rooms the key fob died. had to go multiple times back and fourth to the desk to ask to get a nee key or to even open the door. bathtub in both rooms were nasty with brown gunk in it.

Friends

2/10

Poor

23 Jun 2026

Serge-olivier

I would strongly advise anyone considering this hotel to think twice. My room was not clean when I arrived. There were insects walking on the floor, the bed sheets and towels appeared dirty, and the room was poorly maintained. The hallways constantly smelled like cigarettes and marijuana, making the environment very unpleasant.

There were frequent disturbances throughout the night, with people overdosing , coming and going at all hours, including 3 AM and 5 AM. During my stay, police were called because a guest refused to check out and was reportedly hiding in their room. The atmosphere felt unsafe and chaotic.

The hotel also provides accommodation for individuals from various programs and shelters, which may contribute to the constant activity and security concerns. Personal belongings are not secure, as there are no lockers or safes in the rooms. I had concerns about theft, especially around the laundry area, and management was not helpful when issues were reported.

The elevator appeared unreliable, and guests mentioned getting stuck inside. The vending machines also caused problems by taking money without dispensing products. Staff stated they could not help because the machines are operated by a third party, requiring customers to wait days for a refund.

To make matters worse, the air conditioning barely worked, making the room uncomfortable. Overall, this was one of the worst hotel experiences I have had, and I would not recommend staying here.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Josué

Y

8/10

Excellent

18 Jun 2026

Bibi

Will stay here again friendly staff and clean

Partner

2/10

Poor

14 Jun 2026

Hannah

Was going to stay at this Motel 6, but due to a family emergency, we were unable to go. When trying to get in contact with the staff at the property, they said they were not going to approve a refund so I was unable to get my money back. Do not recommend this hotel as I didn’t even step foot into the building and they were very rude and dismissive over the phone. Cannot speak for the actual building itself, but would not recommend staying here.

10/10

Exceptional

12 Jun 2026

Dane

great value

Self

10/10

Exceptional

12 Jun 2026

Dane

great value

Self

10/10

Exceptional

12 Jun 2026

Dane

great value

Self

8/10

Excellent

12 Jun 2026

Michael

Quiet

Self

2/10

Poor

07 Jun 2026

Paul

The Staff tried to be helpful but there was not much they could do with the shape the motel is in. The rooms were clean but so run down they looked old and dirty, NO fridge even though it shows one in the pictures of the rooms. The beds were terrible old lumpy and so uncomfortable. The TV kept turning off by itself, the Wi-Fi did not work at all it kept buffing every 5 min.(not exaggerating) And breakfast was a box breakfast- dry crescent roll, apple juice and apple and granola bar. Will not stay at a Motel 6 again if this is how they are taken care of, really disappointing.

Family

4/10

Poor

06 Jun 2026

shelagh

it does NOT include \"breakfast\" - breakfast is a take-out box - stale bun, apple, sugared fruit drink. Room was far from elevator and parking. \"Cheap\" rooms have no fridge - had to pay extra, make sure you check. Staff didn't speak english and were not helpful

10/10

Exceptional

05 Jun 2026

Mariana

Clean room and comfortable

Self

10/10

Exceptional

04 Jun 2026

Jane

Positives - A.C. Clean room. Nice & Friendly staff. Plenty of parking.
Cons - breakfast was apple juice, a granola bar and croissant, but it did the job until I got some real food.

Pet

10/10

Exceptional

02 Jun 2026

Jessica

Thank you for your patience 🙏🌻☺️

Pet

4/10

Poor

01 Jun 2026

Angela

Not amazing for sure. Property overall is shabby. Room was not cleaned in the 3 nights I stayed there. Staff pleasant enough but not willing to do to much to assist. The snack offered should not be called “breakfast”. For the $138/night price I guess I expected a bit better quality accommodation, service, and food offerings.
There was a concerning incident onsite during my stay resulting in police being called onsite to apprehend a guest. This made me feel unsafe as a female guest and question security of premises. The police were onsite during my stay.
I had stayed at Motel 6 a few years ago and had a pleasant experience which is why I returned. However, after this last stay I will not be staying at this motel again

10/10

Exceptional

31 May 2026

Lauraly

It was our second time staying at this hotel, and we weren't disappointed either time. Staff are hardworking, polite, and helpful, rooms are clean, in order, with everything working. The beds are comfortable, the water isn't too hot or too cold, and the Quiet Hours policy is clearly taken seriously as it was quiet on our floor.

Family_with_children

8/10

Excellent

30 May 2026

SERGE

Very nice front desk employee, very friendly and polite.
Very noisy in our room from the hallway guest to squeaky but comfortable beds to super loud toilet. Beds were clean and fresh but the rest was ok as far as clean.
Our breakfast was a take out boxes with fruits, granola bars, croissants and juice boxes. Overall acceptable for the price :)

Family_with_children

6/10

Pleasant

30 May 2026

Lena

You pay for what you get. It needs updates rooms look rundown. Water backed up from sink and bathtub didn’t drain well. Staff was nice.

Partner

10/10

Exceptional

29 May 2026

Jessica

The staff was very helpful to move our room when the a/c was t working!

Friends_and_family Family

6/10

Pleasant

29 May 2026

Karla

The room was clean but we had to ask for towels. Breakfast was not much to speak of, I probably would not return.

Partner

4/10

Poor

28 May 2026

Diane

The elevator was not working when I was checking out. Having a disability and having to use a cane, it was very difficult going down the stairs.

Self

4/10

Poor

28 May 2026

Blessing

The place is not for everyone, was suppose to check out Monday ended leaving the next morning even if they didn’t give us back our other 2 nights refund back. I wouldn’t recommend the place unless you are really desperate, so you know it’s more of a shelter for homeless people than a motel or hotel

Friends_and_family Family

2/10

Poor

26 May 2026

Diana

Don’t stay here.
Not only did we get stuck in their elevator, but they also didn’t have any breakfast at ALL, or creamer for lobby coffee.
When I called the front desk to advise our elevator experience- she said she would “put the sign back up”. Seems like a regular thing.
We had 2 x a double bed room that would comfortably fit 2 people, and 2 bath towels and one face cloth.
I waited to review, as I was advised the manager would be calling me yesterday - big surprise - they didn’t.

2/10

Poor

24 May 2026

Nansi

Dirty rooms recaption disgusting no ac on rooms no towels in the room

Self

8/10

Excellent

23 May 2026

Joann

Firstly the check-in was good, distaff are present and helpful. We travel with our medium dog who doesn't see very good anymore and next time I will request a room on the 1st floor. Also , none of the grass was cut around the whole motel, it was close to a foot tall. All I could think of was ticks living in it, so I did let her go in the shorter area where they supposedly plant flowers.
The room was ok, some might not like the soft mattress but I did. No miicrowave in the room, that was disappointing, but there was a fridge.
Small breakfast, good croissant, apple, yogurt...good coffee.

Partner

2/10

Poor

23 May 2026

Rigchock

I booked hotel her for one night. When I checked in I noticed there were 2 guys near the entrance ( looked like subsidized people ). There were holding beer and the first impression of the hotel was poor. Then I asked the receptionist and she said the hotel is filled with subsided people. I get they need help but at the same time , I feel disrespected as a tax payer paying 140$ for a room knowing there are subsidize people in the same hotel. I didn’t feel safe even tho nothing happened. I tried getting refund as this info wasn’t advertised in the hotel description. Hotels.ca only gave me 25$ credit.

About the room. - when I entered the room isn’t worth the money at all. The room itself looks outdated but that is fine. The biggest problem is we can hear people talking from the other room as there is a door between a rooms. I can also hear people from the hall way.

I absolutely would not stay here at all. I stayed for 1-2 hours and left and decided to sleep in the car instead.

Partner

4/10

Poor

23 May 2026

Ryan

Elevator had a sign on it saying out of order and to use the stairs.
Room had no fridge.
Stained ripped mattress in the hallway the entire stay.
No breakfast was available.
Overall wouldn't recommend.

6/10

Pleasant

23 May 2026

Les

Good place to stay

Self

4/10

Poor

22 May 2026

Velimir

Too expensive for what it is offering.

Friends_and_family Family

2/10

Poor

22 May 2026

Jessica

I didn’t get to attend my stay, due to health reasons and being unable to manage my stress (with out adequate support) from Niagara Health, and the Niagara Region as a whole. Though I have had prior assistance with health-related issues, in the last few months it has been up and down… I’m being refused an ultrasound of my left foot and need treatment desperately… and I’ve needed this treatment for over 5 years. So the only reason it was terrible is that I was not capable, physically, of going to the stay.

Pet

4/10

Poor

21 May 2026

Daniel

The staff was great. That's where the good parts stop.
I stay at budget hotels and motels all the time, and I have to say this one takes the cake for feeling cheap.
There was an ambulance visit to the hotel. When I asked why they were there, I was informed that someone needed help due to a black mold problem in their room.
The bed was just okay, and the mattress was torn around the corners. I hated that the toilet did not have a proper cover/lid... it really made the bathroom feel like a roadside stop instead of a room you were actually staying in.
The breakfast consisted of a granola bar, a piece of fruit, and a mini Walmart croissant. There are hotels in this price range that offer a better and bigger breakfast.
There was no iron in the room, and there was only one set of towels, even though we were set up as a two-person stay. The floors are not carpeted, but feel sticky in places. There is no fridge or microwave in the room (though I believe the lack of fridge was mentioned before I booked).

For the price, I honestly think you would be better off spending an extra $20-$50 a night for one of the other hotels within 10 minutes of this one. You can stay at a cheap hotel without everything needing to feel this cheap.

Partner

8/10

Excellent

19 May 2026

AHMED RASHID

Staff were terrific room was ok there were lots of parking

Partner

6/10

Pleasant

19 May 2026

Eloge Gabriel

The air Conditioning was working and parking was good as well

Self

2/10

Poor

19 May 2026

Andrea

The electrical outlets are very loose. Nothing stays plugged in. I require a bi-pap machine to sleep and it wouldn't stay plugged in, forcing me to leave the motel for safety issues.

6/10

Pleasant

17 May 2026

Emal

No fridge in room ! Ice maker was broken

Partner

10/10

Exceptional

17 May 2026

Nichole

We didnt stay long but friendly environment and clean! And comfy bed!

Partner

10/10

Exceptional

17 May 2026

Ivy

Good

6/10

Pleasant

17 May 2026

megan

The bed was very uncomfortable, only one set of towels, only one beside table, and lack of pillows

Partner

4/10

Poor

16 May 2026

Muhammad

Property not clean, smoke smell in lobby area and in room as well…. Front desk staff don’t know how to talk with guest. Choose this property because of breakfast and morning time staff said we are not serving….. dogs in main reception area

Family_with_children

10/10

Exceptional

09 May 2026

Alena

Stayed only one night, everything was in a very good order

Self

2/10

Poor

09 May 2026

gurbinder singh

there ac not working , not providing shampoo and all other products of washroom except towels . very bad unprofessional experience. owner is doing so cheap things .

Self

2/10

Poor

03 May 2026

Julie

Absolutely disgusting hotel, very run down. Front desk didn’t know how to solve an issue of the booking being off by .01 like really not my issue.

Self

6/10

Pleasant

02 May 2026

Peter

The room itself was okay. Old but clean. There is no microwave, fridge or coffee machine in the room and there is no coffee available in the lobby. Breakfast is a box containing crosaunt juice, apple and granola bar which you pick up at the front lobby in the morning with coffee available then. There were quite a few ants crawling around and 3 times the TV just went off for no reason. The noise during the night was awful. People slamming doors continually and loud talking until 3am then again starting at 5:30 am. I had a terrible night.

Self

2/10

Poor

01 May 2026

AIDARUS

Just terrible all around

Partner

4/10

Poor

26 Apr 2026

jagjit

Room no.

6/10

Pleasant

25 Apr 2026

Samantha

Extra fee at check in. Place is in need of renovations. Elevator out of order. ‘Take and go breakfast’ was interesting and included rotten apple and children’s juice box. Distinct odours present throughout the place. Bed extremely soft. Water drainage issues in bathroom. Place served it’s purpose but would not stay again.

Family_with_children

8/10

Excellent

21 Apr 2026

Jerome and Marcia

Great staff, our room needed towels, so the staff delivered them while we were out for dinner.

Friends_and_family Friends

6/10

Pleasant

19 Apr 2026

Sarah

Get what u pay good for ppl traveling with pets

Partner

2/10

Poor

18 Apr 2026

Guy

This place is gross, DO NOT stay here. Read all the other review and you can tell this place is terrible. I am surprised that there is a place like this in Burlington. I did not read any reviews before I booked this place as I thought it would be ok being that it is located in Burlington, Ontario. But man was I wrong. I stayed 1 night and got out and booked at another hotel for the rest of my stay. The bathroom had dried up spit and other brown stuff on the walls, there was a used face towel on the curtain rod, the fitted sheet had a couple rips in it. The fridge was dirty and damage all over the walls. I didn't see any bugs but I can see how there might be some around based on the conditions. I understand this is a cheap motel but the standards are very low. I recommend you spend a bit more money and some piece of mind.

Self

2/10

Poor

12 Apr 2026

sarabjit

wrose experience of my life. never recommend

Partner

4/10

Poor

05 Apr 2026

Bonnie

Price quoted was less than price required by $6. When I showed him confirmation he lowered it by $9 after a long time spent on Ipad.Room was cold. Not enough blankets. The heater didn't raise temperature. A verbal fight in the middle of the night outside our room. Heating/air conditioning unit was rough cut in and hadn't been trimmed. No drawers for clothes. No towels in room. Breakfast was given in a hamburger box, no place to sit to eat it. Needed to make 2 trips to take back to room. Breakfast limited to one box each. We did get floor room as requested and handicap parking was readily available.

Partner

2/10

Poor

04 Apr 2026

Simranjit Singh

There were hairs on sheet and pillow. Clearly wasn’t washed.

Self

10/10

Exceptional

30 Mar 2026

miles

When travelling l like to use the Motel 6. Never had a issue.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Shriram

Breakfast was packed in box, sink clogged on day 1, early checkin - charged extra, property is old and needs renovation, outdated and dirty looking carpet, elevator are not that great. I don’t expect 5 star amenities but have clean and updated room

Self

2/10

Poor

28 Mar 2026

B

Hard time checking in nobody at front desk. People smoking right at the door 1 foot away. Took over an hour to get towels and only received them because a random employee was in hallway when I went to search for someone.

4/10

Poor

21 Mar 2026

Martin

They advertise it’s bed and breakfast but they don’t offer the breakfast

Partner

10/10

Exceptional

15 Mar 2026

Amanda

Friendly staff, comfortable bed

Partner

8/10

Excellent

07 Mar 2026

Mariusz

ok
ok

6/10

Pleasant

04 Mar 2026

Tammy

The parking was safe and convenient, staff was amazing! Just people in the next room kept going in and out all night letting the door slam shut. Sadly the rest i needed wasn't there.

6/10

Pleasant

28 Feb 2026

Robert

It is a simple, value based motel. Room and entire facility was clean, staff was friendly, and it met our needs.
The \"free breakfast\" was not the expected continental breakfast bar, but a much more simple boxed breakfast. The first day it consisted of a granola bar, an small apple, and a juice box. The second day there was also a croissant and two jam packets and when I commented on not getting that the 1st day I was told they had run out of croissants. The third day there was also a small orange, but the \"juice\" box was a juice cocktail and not real juice. The forth day was like the third, but it was real juice again. The last day, there was no orange and no jam. Given we got a room with a fridge, we didn't rely on the breakfast, so it was not a big issue, but don't expect it to be more than a light snack.
Again, it met our needs, was clean and inexpensive, and conveniently located to it was perfectly adequate.

Family

10/10

Exceptional

26 Feb 2026

Cynthia

Always great

6/10

Pleasant

15 Feb 2026

Jason

No breakfast, elevator sounded like it was going to break, property outside could use a cleaning cigarette butts everywhere, hallway needed better lighting. Room was clean bed was comfortable.

6/10

Pleasant

15 Feb 2026

Thomas

You get what you pay for.

4/10

Poor

12 Feb 2026

Krystyna

There was no heat in the room. After cranking up the heater to 90 degrees 3 times and the heater no moving past 70 degrees no matter what I did,I woke up to the room being 67 degrees. There were no comforters to stay warm either. Also the tv had no signal. Staff wasn’t much help when I complained either.

Leisure Friends

8/10

Excellent

10 Feb 2026

chris

Quiet clean.

Business Self

10/10

Exceptional

30 Jan 2026

Cynthia

Yes room was great and staff always pleasant

Leisure Self

8/10

Excellent

29 Jan 2026

Ma. Ivy

Good

10/10

Exceptional

27 Jan 2026

Cynthia

Staff very nice and room clean and quiet always have a good stay.

Leisure Self

6/10

Pleasant

19 Jan 2026

Martin

it should not be advertised as free breakfast when there is nothing to eat

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Cynthia

Great stay

Leisure Self

2/10

Poor

16 Jan 2026

JAMIE

There was no breakfast only coffee. They don't have towels in the room they give them to you at front desk and they are old and have holes in them.

Manager was rude and made me wait while she finished her game on her phone.

Will never stay there again

Business_and_leisure Self

10/10

Exceptional

12 Jan 2026

Stuart

Yes

Business Self

4/10

Poor

07 Jan 2026

Kristina

The place was ok when your tired and need to stop for the night. The staff was very friendly but the room was rather run-down. They forgot to give us towels I guess and we had to call for someone to bring us some. No câble.

Leisure Family_with_children

4/10

Poor

29 Dec 2025

Emily

The breakfast comes in a box. The room was dirty grabage stuck to the bathroom vent and garbage stuck to bathroom doorframe. I have to go and ask to get towels because there was none. Pillows were like bricks. It eas very disappointing as its normally my go to motel when down visiting family but i mignt be switching.

Leisure Pet

4/10

Poor

27 Dec 2025

Jeremiah Scott

There were ants in one of the beds

Leisure Family_with_children

4/10

Poor

16 Dec 2025

Matthew

We just needed a cheap place for a night. You get a cheap place. It's a bed for a night, not sure what else to say. Although it smelled awful in parts of the building, that was weird.

Leisure Family

10/10

Exceptional

14 Dec 2025

Siobhan

Yes everything was great.

Business_and_leisure

10/10

Exceptional

11 Dec 2025

michelle

This is my go to motel with. I’m looking for something a little more efficient.

Staff here is fantastic, hotel and rooms are clean

It’s not a five star, and I know that going in there, but it’s well worth the stay

6/10

Pleasant

07 Dec 2025

Shawn

The room itself good but it smelt like mold..very nasty smell 323 room...

Leisure Family

4/10

Poor

05 Dec 2025

brian

Overly soft and lumpy bed. Too much ambient light from the window and under the door from the public hallway. Broken shower rod does not keep the bath tub properly covered. There should be an exhaust fan in the bathroom. Check in was quick but lacked in making the guest feel welcome. I got very little sleep. Overall, no where near worth the $125 I spent for the night

Self

10/10

Exceptional

02 Dec 2025

I-Hsuan

Very good for travel

Friends_and_family Family

8/10

Excellent

29 Nov 2025

DUNYA

Thank

Leisure

10/10

Exceptional

28 Nov 2025

RM

Front desk reception was AWESOME. She was a total sweetheart. There was a breakfast box with juice, fruit, a pastry and a power bar.
Room was clean and quiet.

Business

10/10

Exceptional

25 Nov 2025

Brian

The AC/Heater was not working properly. In heat mode, it overshoot the temperature you set (was 72°F and I increased it to 73°F), it went as high as 80°F during the night. Then in cool mode, it overshoot the temperature and was as low as 66 °F when I woke up in the morning.

Otherwise, it was an excellent low-budget 2-stars motel with few amenities.

Self

10/10

Exceptional

24 Nov 2025

Leonard

Staff was extremely courteous upon arrival - room was spotless! Great price for a basic room.

Business Self

10/10

Exceptional

18 Nov 2025

Ester

Great staff and service

Leisure Family

4/10

Poor

16 Nov 2025

Peter

Check in was fantastic. Very organized and quick. Very friendly employee.

Hotel breakfast was disappointing.

Random people in hotel always trying to talk to my students for no reason.

Business

8/10

Excellent

15 Nov 2025

Yi

Yes

Leisure

10/10

Exceptional

15 Nov 2025

Iqbal

Clean room