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Courtyard by Marriott Rochester East/Penfield

Rochester - NY · United States

Linden Park, 1000View location

8.8/10Excellent504 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location8.8/108.8
Neighborhood8.6/108.6
Quality10.0/1010.0
Value8.0/108.0
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard by Marriott Rochester East/Penfield

Enjoy a comfortable stay at the Courtyard by Marriott Rochester East/Penfield in Rochester. The hotel offers an indoor pool, fitness center, restaurant, coffee shop/cafe, and bar/lounge. Cooked-to-order breakfast is available daily (fee applies). Guest rooms feature complimentary wired and wireless internet, cable TV, and private bathrooms.

Free self-parking and a business center are also available. Nearby attractions include Ellison Park, Corbett's Glen Nature Park, and St. John Fisher College. The hotel is a short drive from the University of Rochester, Strong, Rochester Institute of Technology, and Lake Ontario.

Read more about this hotelShow less

With a stay at Courtyard by Marriott Rochester East/Penfield in Rochester, you'll be within a 15-minute drive of University of Rochester and Penfield Arts Center. This hotel is 11.4 mi (18.3 km) from Rochester Institute of Technology and 13.1 mi (21 km) from Lake Ontario.

Make yourself at home in one of the 95 individually furnished guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a deadbolt lock
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Penfield Arts Center 2.1 km / 1.3 mi
Ellison Park 3.4 km / 2.1 mi
Corbett's Glen Nature Park 4.6 km / 2.9 mi
St. John Fisher College 4.9 km / 3.1 mi
Highland Hospital of Rochester 5.4 km / 3.3 mi
Nazareth College Arts Center 5.5 km / 3.4 mi
Erie Canal 5.6 km / 3.5 mi
Stone Tolan House Museum 5.6 km / 3.5 mi
Photo City Improv Comedy and Music Venue 5.6 km / 3.5 mi
Sam Patch Dock 5.7 km / 3.5 mi
Schoen Place 5.7 km / 3.5 mi
Potter Park 6.5 km / 4.1 mi
Nazareth College 6.7 km / 4.2 mi
ARTISANworks 7.2 km / 4.5 mi
Wickham Farms 7.2 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Laundry service
  • LaunderetteExtra charge
Show 18 more facilities & services
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Newspapers
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Courtyard by Marriott Rochester East/Penfield

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-3

    Photos are not available for this room type.

    Courtyard by Marriott Rochester East/Penfield

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable18 photos

    Courtyard by Marriott Rochester East/Penfield

    DOUBLE TWO QUEEN BEDS

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Cable TV
    • Desk
    • Toiletries
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Pay movies
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Courtyard by Marriott Rochester East/Penfield

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable8 photos

    Courtyard by Marriott Rochester East/Penfield

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable17 photos

    Courtyard by Marriott Rochester East/Penfield

    DOUBLE KING SIZE BED

    Room photos

    17 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard by Marriott Rochester East/Penfield

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 0 m²QUA.H6-1
    QUADRUPLE AccessiblePhoto unavailable8 photos

    Courtyard by Marriott Rochester East/Penfield

    QUADRUPLE Accessible

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Courtyard by Marriott Rochester East/Penfield

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard by Marriott Rochester East/Penfield

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Courtyard by Marriott Rochester East/Penfield

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard by Marriott Rochester East/Penfield

8.8
Excellent
504 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
8.6 /10
Quality
10.0 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
28 Jun 2026
Holly
No chargers for electronics - was shocked. And breakfast has been complimentary for any other hotel I have been in.
Friends
6/10
Pleasant
28 Jun 2026
Marianela
In town to visit family. A comfortable nights stay
Friends_and_family Family
6/10
Pleasant
20 Jun 2026
Joseph
Advertises a bar. Doesn't really have a bar; just beer and wine.
Family
8/10
Excellent
16 Jun 2026
Susan
Great location for my purpose. The hotel was very clean. Only complaints would be that the fitness center and the main part of the hotel were too hot. AC in the room worked great though
Self
8/10
Excellent
01 Jun 2026
Deborah
Nice room, comfortable bed. No nightlight in the bathroom, and not much ventilation either. Bistro is nice, especially in the evening. Starbucks is nice, but other hotels offer a free breakfast.
Friends_and_family Family
10/10
Exceptional
26 May 2026
Chris
The staff were always so friendly and helpful. Every time we came inside we were greeted, and the brief wait we had at one point at the front desk was met with a maintenance person who quickly got a clerk without us asking. Josh in particular was so kind and went out of his way to assist us.
Friends_and_family Family
8/10
Excellent
03 May 2026
Samuel
Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly.
Partner
6/10
Pleasant
30 Apr 2026
Jennifer
Don't contribute up to 10% on 40lk and staff needs to work 2 jobs to support themselves. Staff is fantastic.
Self
10/10
Exceptional
28 Apr 2026
Jennifer
Everything great
Rusty faucets could use upates.
Self
6/10
Pleasant
27 Apr 2026
nelson
Food service staff was surly .
Partner
10/10
Exceptional
16 Apr 2026
Nicole
Really nice room, staff was nice
Partner
8/10
Excellent
12 Apr 2026
Joseph
The hotel was nice enough, but I guess I’m just old-fashioned and like having coffee available in the morning free of charge. This hotel only sells Starbucks coffee. I wish they would just charge a couple of extra dollars on the room fee and offer free coffee.
Partner
10/10
Exceptional
09 Apr 2026
Jennifer
Should be a shuttle to panorama
Self
10/10
Exceptional
24 Jan 2026
Heidi
The garbage in our room was still full from last guests. Staff were great
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Kerry
Friendly staff and helpful—-room was clean and tidy which is the number one thing we look for when staying at a hotel. The hotel overall was clean and quiet which is what we were looking for. We would definitely stay at this hotel again—hands down! If you choose this hotel you will not be disappointed.
Leisure Family
6/10
Pleasant
27 Nov 2025
Dion
Poor shower draining
Leisure Self
10/10
Exceptional
26 Oct 2025
Susan
Clean room and welcoming people on the front desk
Leisure Partner
8/10
Excellent
20 Oct 2025
Peggy
Lap pool was nice. Coffee maker in room very convenient. Cafe had good food. Housekeeping needed reminders to clean my room.
Leisure Family
10/10
Exceptional
17 Oct 2025
Jim
Good staff and very nice room
Leisure Family
10/10
Exceptional
04 Oct 2025
Myles
Awesome front desk people
Leisure
10/10
Exceptional
03 Oct 2025
Bev
Great Ast Manager acting as bar / bistro person
10/10
Exceptional
22 Sep 2025
William
An extremely clean facility with a friendly and helpful staff!
10/10
Exceptional
08 Sep 2025
Carol
Friendly staff and guests. Clean room.
Leisure Self
10/10
Exceptional
01 Sep 2025
Bill
FRIENDLY STAFF AND VERY HELPFUL
Leisure Family
10/10
Exceptional
19 Aug 2025
Sara
I liked the amount of space in the room, and staff were very accommodating. I didn't hear any outside noise in my room, which isn't always the case when you stay at a hotel, it was great. I also enjoyed being able to use the pool, as there was noone else down there, I just wish the size of the towels at the pool and for the room were a bit bigger, as it didn't cover me.
Leisure Self
8/10
Excellent
17 Aug 2025
Katie
Room was clean and convenient. I didn't realize the breakfast wasn't continental. There's a Starbucks restaurant for breakfast so ended up costing $55 for 2 burritos, 2 bowls of cereal, 2 coffees and juice.
Pool is discolored but clean. Gym was small but does the trick.
Overall satisfied with it though i feel it was a bit overpriced.
Staff was all super friendly and helpful (minus the \"Starbucks\" employee. He didn't seem to like his job and made huffing sounds while waiting for my 3 and 5 year old to decide what they wanted. And it wasn't busy. He was just impatient)
Leisure Family_with_children
8/10
Excellent
12 Aug 2025
Susan
We stay here pretty frequently and always fine place.
8/10
Excellent
10 Aug 2025
William
Think it’s ridiculous that for $200 a night I still have to buy overpriced crappy coffee from Starbucks. Should have coffee available all morning. Had to drive off site to get a decent cup
8/10
Excellent
30 Jun 2025
Brittini
The hotel was nice and staff were welcoming. Next time I won’t stay on the first floor, the other guests who wake up super early to go to the breakfast area were extremely loud and woke me and my mother up.
10/10
Exceptional
29 Jun 2025
Verified traveler

Perfect while traveling solo

Clean room good air conditioner and friendly staff
Self
8/10
Excellent
26 Jun 2025
Mariela
Quite secluded area great for a couples retreat
Leisure Partner
10/10
Exceptional
01 Jun 2025
Victor
Very clean with a friendly staff. There is a pool and gym but not much else other than their Bistro. If You’ve stayed at a Courtyard by Marriott before, it’s a typical hotel.
Leisure Self
10/10
Exceptional
25 May 2025
JOSEPH
The elevator was out of service. Other than that everything else was fine
Leisure Partner
8/10
Excellent
25 May 2025
Peter
Smooth, quick, nice person. Elevator not working but didn’t bother us, room on 2nd floor.
Leisure Family
8/10
Excellent
19 May 2025
Sharon

Great stay!

Marriott Courtyards are usually pretty good, though some of them are a little worse for wear. The Marriott Rochester East/Penfield looked and felt clean and new. Everyone was very friendly from beginning to end, the rooms were comfortable, and we were able to watch the Yankees game on a comfy sofa in the lobby. What more do you need?
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Codi

Must Stay

Everyone we spoke to was a delight and we had a lovely stay. Good distance from downtown but set back in a safe and quiet area.
Partner
10/10
Exceptional
27 Apr 2025
Crystal

Quiet time

Needed a peaceful night and that is what I got.
Self
6/10
Pleasant
26 Apr 2025
George
Internet connection is terrible. Really annoying to have to pay for breakfast. Most all competitors offer free breakfast. Not even free coffee here. Will not be staying at a Courtyard again.
Leisure
4/10
Poor
14 Apr 2025
Verified traveler

It has changed, and not for the better.

I've stayed here before and am sad to say it is not the same. The lobby restaurant/bar was closed, you had to ask for housekeeping if you were staying more than a night, the elevator shook side to side, housekeeping knocking pre-checkout time (with a do not disturb sign on the door) on departure day, some of the front desk staff looked like they rolled into work in pajamas, and the general common areas were not nearly as well-kept or inviting as it had been in the past. I'll look for other options next time I am in town.
Friends_and_family Family
8/10
Excellent
04 Apr 2025
Glen
,
8/10
Excellent
02 Apr 2025
Myriam
I loved the hotel where it was located beautiful area.. Away from overall 5 stars was the bathroom was really small
Leisure Partner
10/10
Exceptional
08 Mar 2025
Geraldine
The weather was not good for me , I m not used to snow. I was indoors. The staff was outstanding they made me want to come back to visit them.
Leisure Family
10/10
Exceptional
17 Feb 2025
Katri
This is a well-run hotel I’ve stayed at twice now and will stay at again in the future. The only minor hiccup was being unable to connect the GoogleTV we brought with us to the hotel WiFi - the staff had never had this question before so couldn’t help - but that’s hardly a blip on the radar. Good service, clean and quiet stay, easy to find.
Leisure Friends
8/10
Excellent
16 Feb 2025
Jeremy
My stay was great. Only real issue was the fridge in the room wasn’t working and we had to throw away our left over food. Told the front desk and they seemed like they knew about it.
6/10
Pleasant
15 Feb 2025
Amy
The beds are hard as a rock we felt like we slept on the floor.. and the pool was ice cold but other than that it was good
Partner
10/10
Exceptional
06 Feb 2025
Christian
Staff was exceptional!!
Business
10/10
Exceptional
05 Feb 2025
SHARON
Clean, comfortable and extremely kind and helpful front desk ladies. Will definitely stay again! Thank you!!
Leisure
10/10
Exceptional
19 Jan 2025
Matthew
Donna at the cafe was so sweet to my girlfriend and I. Very friendly and helpful. We were in town for a funeral and not feeling our best. She cheered us right up. Top grade customer service and kindness. Thank You! We will be back.
Partner
6/10
Pleasant
26 Dec 2024
Richard
They imply that there is dining and a bar onsite. This is not true! Breakfast, that’s it. Ate delivery pizza for dinner and found our own wine and beer. The pizza was good.
Stayed there specifically for resto/bar but oh well👎
Leisure Family
4/10
Poor
24 Dec 2024
Susan

Marriot stay. 12\22

We had ants in the bathroom....the pool water was far too cold for an indoor pool and needed to be vacuumed...the room and beds were fine. The bistro wasnt open....no cook....we live in east rochester and looked forward to our staycation for months...dissappointing..also no towels at the pool for our morning experience
Friends_and_family Family
10/10
Exceptional
10 Dec 2024
Louis
quality expected for that price and from courtyard
10/10
Exceptional
09 Nov 2024
Gabrielle
Great place for an overnight stay. Generally have good luck with mariotts
Leisure Family
10/10
Exceptional
21 Oct 2024
Doreen
Really nice hotel. Every one of the staff is very friendly and knowledgeable.
Leisure Family
10/10
Exceptional
14 Oct 2024
Betty
Really clean and good condition w/ easy access, convenient, and _excellent_ front desk staff.
Business_and_leisure Family
8/10
Excellent
30 Sep 2024
Karen
Lovely up to date hotel, conveniently located.
Leisure Partner
10/10
Exceptional
27 Sep 2024
Jamie
I stayed for several days and was in a beautiful and quiet room. Everything was clean and very comfortable. My flight out was rebooked a day later and they were very accommodating for an extra night. I'll stay here again!
Friends_and_family Family
8/10
Excellent
25 Sep 2024
Beth
The check in did not go smooth. I had reserved a king assessable room. When we fist went, I was told it wasn't ready. Then came back and got to the room and it was 2 queen beds. Had to go back down, they said I had reserved the 2 queen assessable and that they don't have any king rooms that are assessable. The website shows it does. I didn't have my phone to show her, so I brought it back down to show her I did reserve the king, then she came up with another excuse. They did put us in a king, not assessable and it was nice and we made it thru the 2 days. Just wish they would have had it right. The place was nice and clean.
Partner
4/10
Poor
11 Sep 2024
Evelyn
The AC was directly over my bed.. The AC was directly on my head all night. i got so sick. The charging spots by the bed did NOT work. they only had one outlet by the bed.. no other options to charge.. The internet didn't work.. This hotel stay was NOT relaxing at all .. I was here for work. .. wouldn't recommend.
Business Self
10/10
Exceptional
06 Sep 2024
Mark
Quiet location with easy access to Route 490. Many nearby restaurants and a beautiful creekside park with walking trails (Channing Philbrick Park) only one mile away. Staff here has always been friendly, and rooms are impeccably clean. No better hotel on the eastside of Rochester!
Leisure Self
10/10
Exceptional
31 Aug 2024
Tracy
Very friendly
10/10
Exceptional
16 Aug 2024
Janea
Was very clean. Room is well designed for maximum efficiency and comfort. After a 6 day trip staying somewhere different each night, this Marriott gets my highest overall rating. It is convenient to the highway but in a rather secluded spot but only 10 minutes by car to get to great areas with great restaurants and shopping.
10/10
Exceptional
05 Aug 2024
Vyshaly
the staff are really accommodating.
Leisure Self
10/10
Exceptional
04 Aug 2024
Faith
Parking was easy. Big pool. Great refreshments. A lot of room space and awesome tv for streaming. Shower was awesome! Staff were patient and wonderful. Would come here again for a future wedding!
Leisure Partner
10/10
Exceptional
04 Aug 2024
Verified traveler
Parking is limited.
Leisure Self
10/10
Exceptional
25 Jul 2024
Michael
Excellent property with friendly staff and good light dining option. Only criticism is that bathrooms should be freshened with clean towels daily and trash emptied.
10/10
Exceptional
18 Jul 2024
Karan
Pleasant stay
10/10
Exceptional
16 Jul 2024
David
This is a lovely reasonably priced hotel. The room was spacious and in great shape with all the necessities. The staff was extraordinarliy pleasant. I did not sample the bustro but it looked great. I would stay there again with pleasure.
Business Self
10/10
Exceptional
06 Jul 2024
GARY
Good 24 hr fitness room.
Free breakfast would make the hotel ideal.
Leisure Self
10/10
Exceptional
01 Jul 2024
Piper
The staff was friendly and we were very comfortable during our stay. The only complaint I have is that there was only one elevator which was very shaky, and also there was no hot tub (as advertised). Everything else was great!
Leisure Family
10/10
Exceptional
23 Jun 2024
Stephanie
Great stay!
Friends_and_family Family
10/10
Exceptional
18 Jun 2024
Michael
Awesome
10/10
Exceptional
10 Jun 2024
Verified traveler
Very clean, modern hotel with a great staff. I felt ver comfortable there.
10/10
Exceptional
26 May 2024
Lisa
Staff was very friendly and helpful. Had an issue with the sink and maintenance was sent to room immediately.
Leisure Self
6/10
Pleasant
25 May 2024
Grace
The front desk staff are excellent . Recommend they change their cleaning policy and tidy up the rooms every two days and change the sheets every 3 days . Also recommend they remind the Bistro staff that guests ARE paying guests and rudeness should not be entertained at all
Business_and_leisure Family
4/10
Poor
23 May 2024
Mindy
The first room that we stayed in had a leak in the ceiling, the second room that we moved to had a broken air conditioner.
Leisure Family
10/10
Exceptional
22 May 2024
Sue

Very pleased

Very pleasant stay for 3 days with friendly staff.
Friends_and_family Family
10/10
Exceptional
22 May 2024
Brandon

how a hotel should be

clean, and comfortable, very nice vibe as well
Friends_and_family Family
8/10
Excellent
20 May 2024
omega
Nice stay for overnight
Leisure Friends
10/10
Exceptional
09 May 2024
Kim
Would stay again.
Leisure
6/10
Pleasant
08 May 2024
Basak
-
8/10
Excellent
05 May 2024
Amir
Cleanly facility with decent pool
Leisure Family_with_children
10/10
Exceptional
11 Apr 2024
Karen

So comfortable! Stay here!

Spacious room, comfortable pillows, bed, and couch. Coffee and tea in room. Best-designed shower I have ever seen, complete with body wash, shampoo, and conditioner in bottles attached to the shower wall right where you need them. (No more wasteful little bottles.) Delicious breakfast options (for a reasonable charge). Plenty of parking. Wooded setting. (Careful driving in: I've spotted deer and once, a fox!) Very accessible to all things Rochester: 20 minutes from downtown. To top it off, the staff are friendly and proud of their work.
Friends_and_family Family
10/10
Exceptional
08 Apr 2024
Sonney
Very nice property.
Leisure Family
10/10
Exceptional
04 Apr 2024
David
Only complaint is that breakfast was vastly overpriced
Business_and_leisure Family
6/10
Pleasant
02 Apr 2024
Sara
Bistro
Leisure Partner
10/10
Exceptional
21 Mar 2024
Franklin
Excellent hotel and staff as always. I highly recommend to anyone traveling for work or leisure.
Business Self
10/10
Exceptional
15 Mar 2024
Franklin
Excellent hotel and staff. The room was very clean with every amenity imaginable. I highly recommend to anyone traveling for work or leisure.
Business Self
8/10
Excellent
12 Mar 2024
Julie
We had a lovely stay and everything was great! They were not very accommodating with early or late check in. They weren't sure if our room would be ready by 4:00. Guessing it was an uncommonly busy weekend.
10/10
Exceptional
07 Mar 2024
Verified traveler
Staff was very helpful!
10/10
Exceptional
03 Mar 2024
Verified traveler
Great customer service and clean hotel.
Friends_and_family Family
10/10
Exceptional
17 Feb 2024
Mary

It was very convenient to what we needed
8/10
Excellent
09 Feb 2024
Dana
We stayed for 2 nights. Spent very little time at the hotel. It was clean and comfortable.
Business Partner
10/10
Exceptional
04 Feb 2024
james
very nice room
10/10
Exceptional
21 Jan 2024
Grace
Hannah was a wonderful help!
Leisure Partner
10/10
Exceptional
26 Dec 2023
Verified traveler
Spacious, clean, very comfortable. Quiet location. No breakfast but has a Starbucks on premises open in the morning.
Friends_and_family Friends
10/10
Exceptional
26 Nov 2023
Rima
I dont like the flashing on the toilet bowl is too lound special at night
Business_and_leisure Family
10/10
Exceptional
22 Oct 2023
john
Very pleasant and clean. Tim was very helpful and accommodating.
Friends_and_family Family
10/10
Exceptional
26 Sep 2023
Wayne
Great hotel with a great staff
Leisure Family
10/10
Exceptional
17 Sep 2023
Verified traveler

Nice and renovated place

Clean and comfort.
Friends_and_family Friends
10/10
Exceptional
16 Sep 2023
Patricia
It was easy access, clean and pleasant and the staff was friendly and welcoming.
Leisure Family

Location & surroundings

Courtyard by Marriott Rochester East/Penfield
Linden Park, 1000, Rochester, United States

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Courtyard by Marriott Rochester East/Penfield

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