Name: Motel 6 Rochester, NY - Airport
Address: 1273 Chili Avenue, ., Rochester, 14624, US

8/10

Excellent

18 Jul 2026

Helen

Great location

Family_with_children

2/10

Poor

17 Jul 2026

Ayana

The shower curtains had dirt stains really bad dirt stains. The sheets had little stains on them so did this shams what about I have pictures to reflect the floors were dirty the top was dirty there was a razor blade in the tub the batteries were falling out of the remote you had to get up and turn the volume up with your hand I had to take a shower with my slippers on which I normally would do depending on what the top looks like it was quiet in there I will say that. I did have a smoking room but you can smell the mildew and cat litter or piss in there

Self

4/10

Poor

14 Jul 2026

Heather Joy

There was no ice machine, our floors were sticky, the bathroom was not very clean, the pool was covered in algae, there was no AC in the lobby, no elevator, and our smoke detector was beeping and kept us awake.

Family

2/10

Poor

13 Jul 2026

Jamar

No hot water in the shower. Roaches were fighting as well as we had to switch rooms due to our 1st one being flooded by a bad refrigerator.

Partner

6/10

Pleasant

13 Jul 2026

Margaret

It is a very old hotel. It's showing lots of wear.

2/10

Poor

11 Jul 2026

Alexander

No AC in lobby. No elevator. 2nd floor carpet had strong smell of urine due to long term disabled tenant. Smoke detector in room kept going off for no reason during the night. Toilet needs repair. Shower water abruptly changes temp for no apparent reason. Sheet had stains on it. Other than that it was great

Self

2/10

Poor

09 Jul 2026

Attila

Room was dirty, bathroom sink was peeling off from dirt, TV did not work, AC was very loud, very insecure location full with sketchy people on hallway. I finally got a different room after complaining which was a little better and had no choice but to accept it at those late hours... Next time I will pay a little extra to get a better hotel !!!

Family

2/10

Poor

06 Jul 2026

Nicole

Receptionist is behind bullet proof glass. Bathroom is moldy and dirty.

Partner

2/10

Poor

04 Jul 2026

JESUS

The hotel smells sour. The hall carpets are old and smell badly. The room floors are sticky

6/10

Pleasant

01 Jul 2026

Harrison

Hotel is a hotel, not very exciting but serves as somewhere to stay. There is a nightly security guard on the property so take that how you will. Room door closed but had a decent amount of play in it so wasn’t super confident in it staying closed. Room has been updated a while ago, but bathroom is original and pretty dated.
Staff at counter didn’t say a word to me when I checked in and I had to figure out where my room was on my own, as they just pointed upstairs

Self

4/10

Poor

01 Jul 2026

Jeff

Loud and seedy. Flop house type place

Self

2/10

Poor

30 Jun 2026

Jose

Horrible don’t spend a night here.

Partner

6/10

Pleasant

29 Jun 2026

Robert

The AC by the controls had hair on it and the deadbolt was barely held in place by very loose screws.....

Self

2/10

Poor

29 Jun 2026

JENNIFER

Absolutely Disgusting — Do NOT Stay Here
This was, without question, one of the worst hotel experiences I have ever had. The property is completely uninhabitable and shockingly filthy. The walls, floors, bathtub, and toilet were all covered in grime. The toilet didn’t even flush properly. I wouldn’t bathe my dog in that shower—let alone myself.
The electrical outlets are not only dirty but clearly unsafe and a serious fire hazard. The towels were stained and unacceptable. Nothing about this place resembles the photos shown online—those images are completely misleading and do not reflect the current condition at all.
The staff only made the situation worse. They were rude and unhelpful from the start. To top it off, there was a cat walking across the front desk during check-in. I understand “pet-friendly,” but this was completely inappropriate and unprofessional.
The first room I was given looked like it was under construction—bathroom fixtures were broken, and tools were scattered everywhere. When I complained, they moved me to another room, which was just as filthy and unacceptable.
This place should honestly be reported to the health department and shut down. I would never recommend this hotel to anyone. Save yourself the frustration, disgust, and potential safety risks—DO NOT WASTE YOUR TIME OR MONEY HERE

Self

10/10

Exceptional

28 Jun 2026

Carlos

Todo

8/10

Excellent

26 Jun 2026

Alan

Liked the comp toothbrush. And razor

Partner

4/10

Poor

25 Jun 2026

Kimara

The bed was worn out an sqeaky, a misty scent gripplef my nose upon entering the room, and it never left. Plus someone kept knocking on my door for the sale of candy.....crazy.

Self

4/10

Poor

23 Jun 2026

Joyce

The room had hair in the bed and so we asked for a new room. The next room had a half used bar of soap in the shower. I don’t think the rooms are being cleaned properly.

Partner

2/10

Poor

21 Jun 2026

Dana

Place was run by Clowns. Sent me to my room and the door wouldn’t open, the safety bar was engaged. Carried my luggage back downstairs and they wanted to see for themselves. Took luggage back upstairs so they could go back downstairs and get a card key to another room.

TV remote wasn’t working. Notice on screen said to contact front desk if not working. They sent someone up who was eating a snack from a bag. Very unprofessional. They told me people steel the TV remotes so they don’t work and left. I called back to the front desk and they told me they would someone else up, but never did.

I went out the next day and when I came back , my key card didn’t work. I went to the front desk and they acted like that was a normal occurrence and reprogrammed it. I saw them do this for a few other people. Just a sad situation.

Self

8/10

Excellent

20 Jun 2026

Lyndsey

Clean beds

Partner

10/10

Exceptional

19 Jun 2026

Marjorie

The rooms were clean ,and the staff were friendly.

Self

2/10

Poor

18 Jun 2026

Obed

My stay was horrible!!! Not enough amenities, but what shook me up and disgusted me was a roach crawling on me while I was in bed. Took a closer look behind bed, fridge, and sofa and found more roaches. Some dead some alive. After reporting it to front desk, they told me to call in the morning when management would be there. Didn’t even offer to compensate with refund or moving me to another room. First time I went there and it will be the LAST. Would not refer them to anyone!!!!!!! Also found Black Mold. What a shame…

Partner

2/10

Poor

15 Jun 2026

Alicia

Had to beg housekeeping to clean my room after 7 days. Clean towels? Better off bringing your own. No elevator is hard for the disabled. The front desk on day shift was rude. Tyler was a completely unprofessional employee. He always stared at me and hated when I asked him anything. To make matters worse, I did not get my deposit back for a technicality. The room was cleaner than when I checked in. Don’t try to save money as you’ll pay for it in other ways. Look elsewhere!

Pet

4/10

Poor

15 Jun 2026

Spencer

Hard to know if our room was cleaned after the last stay, or any stay really. The sconces hang off the wall, there’s cobwebs galore, and the fridge was nasty.

Tried the coffee bar, my coffee was gray in colour after adding milk.

There is working A/C, however. And it is close to the airport. I survived easily, but I prefer greater comforts.

Partner

6/10

Pleasant

14 Jun 2026

Eron

It's a cheap motel. The desk lady was nice, the AC worked, there was hot water, the bed was clean and soft. The shower curtain rod was sagging a little and none of the walls/tile etc looked like they'd been maintained recently, but we weren't expecting luxury! The only big complaint we had was that there were seemingly ALWAYS emergency vehicles outside the hotel, which didn't make us feel safe and flashed a lot of lights into our room.

The location is really good for getting to things around Rochester.

Family_with_children

2/10

Poor

14 Jun 2026

Nicholas

This place was ny last resort, I was intown for a Funeral however it was the same weekend as a Tournament. This hotel was not prepared...walls were dirty rooms smelled like that make Newports in house. They didn't clean the room and they told me they ran out of towels. Smh..Definitely needs a 100% remodel.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Quintin

Sturdy

10/10

Exceptional

29 May 2026

William

Good

2/10

Poor

26 May 2026

Lee Ann

Place was disgusting. Will never stay there again. Staff was somewhat friendly, pretty sure I was getting eaten by bugs. Looks are deceiving.

Partner

4/10

Poor

25 May 2026

Sarah

No funcionaba el aire,no habían limpiado bien & mucho ruido en las noches

Family_with_children

2/10

Poor

21 May 2026

Sylvia

I have stayed at this property repeatedly over the past 2 years and it has gotten progressively worse. Now I will NOT return. Upon checking into my room the doorknob came off in my hand. I was only there for a few hours to sleep prior to a flight otherwise I would have changed rooms. The hallway reeked of weed and there were several “tenants” hanging out outside making me feel quite uncomfortable as a single female traveling alone. I will pay more in the future for something better!

Self

10/10

Exceptional

17 May 2026

MARIE

Very friendly and nice

Pet

4/10

Poor

17 May 2026

Javier

. This is a $99 hotel at best. I'm not exaggerating—here is exactly what happened:

The Room: Burned and stained bed linens, stained pillowcases, and a worn-out mattress sagging in a \"U\" shape. The TV remote didn't work and was literally taped shut to keep the batteries from falling out.

The Door: A daily workout. The lock mechanism is broken—you have to pull the handle up (not down), wiggle it, and shove the door hard just to get inside.

The Smells: Supposedly a non-smoking hotel, but the hallways smell 100% like pot and cigarettes. Marijuana smokers clearly love this place. The hotel threatens a smoking fine, so maybe this is just how they make their money—because they certainly aren't enforcing the rule to keep the air clean.

The Staff: The only saving grace. They are 100% all-in and incredibly helpful. To their credit, they offered to fix things, but it was 11 PM on a last-minute, one-night stay—I just wanted to sleep, not have maintenance working in my room late at night. They are doing the absolute best they can with the terrible resources management gives them.
Skip this place until management invests in basic maintenance and cleans up the hallways

Family_with_children

2/10

Poor

15 May 2026

Felipe

Noooooo.i need my money,because is dirty,the bed is poor quality, I spend only 5 hour because my wife,she can't sleep,sorry first and last.

Friends_and_family Family

2/10

Poor

13 May 2026

Hugh

Do not send any one to this place. It appears to be a shelter/ motel. They actually check the rooms for blood when you check out because that has been an ongoing problem with previous guests. There were addicts in the hallway.

2/10

Poor

11 May 2026

armin

Most disgusting property i ever stayed at. Floors dirty, toilet clogged, fridge something was spilled inside and dirty. Shower leaking and no hot water. I didnt even stay the nights i booked and just left somewhere else. Expected more.

Partner

2/10

Poor

10 May 2026

Semaj

They send me room with smoking and I did purchase room without smoking. I have 2 kids with me

Family_with_children

4/10

Poor

10 May 2026

Lene

Friendly staff, but no value for the money.

Self

6/10

Pleasant

10 May 2026

Suresh

We just stayed 4-5 hours.

Friends_and_family Family

2/10

Poor

09 May 2026

Troy

This is by far one of the worst hotels I've ever stayed in. Dirty and shady are the best description for this place. Shady people just hanging in the parking lot. Shady people walking the hall. Clerk is behind bullet proof glass. Armed guard in the lobby. THEN the room. You will get to hear music and yelling from all the rooms. Filthy is the best way to describe the place. I brought the receipts. Dust, blood, dirt and all kinds of unknown stains are throughout the room. See attached photos. Toilet handle was broken. Two of the four lights were missing bulbs. The refrigerator door was hard to open due to the sticky stuff all over the seal and shelves. I think staying in my car would be the better choice. Stay FAR FAR away from this place, drive another hour if you have to. Value your life.

Self

8/10

Excellent

09 May 2026

adrionna

It's a good place to stay the rooms were clean and nice the bathroom is a little old school but it's nice

Friends

2/10

Poor

09 May 2026

Jennifer

Not satisfied. Dirty

Family

2/10

Poor

27 Apr 2026

Paula

I chose this motel because they were pet-friendly but they overdid the air fresheners in the room and lobby so much that my cat and I sneezed all night. They didn’t provide a hair dryer and there was only one very thin blanket.

Self

6/10

Pleasant

24 Apr 2026

Jeremy

Bh

4/10

Poor

11 Apr 2026

Tammy

The room was cold had to have the heat on all night as it would not set to shut off. The shower curtain had a burn hole in it. None of the outside entrance doors were secured doors. The check in girls was very nice. They had soap and toothpaste toothbrush in the room which was nice. You had to make sure the room door shut, the tv had a line through it and the remote was not connected to the tv to change the volume

Self

4/10

Poor

09 Apr 2026

Suzanne

The room was neat and plenty of space. However the desk in the room was a medal desk that had seen better days. The shower was so nasty I refused to take a shower in it. The toilet didnt flush unless you held the handle down.

Self

2/10

Poor

06 Apr 2026

Robyn

Stayed there the night before my flight unfortunately when I came home from vacation I had a flat tire the lady at the desk wouldn’t let me use the phone to call CAA.

Family_with_children

6/10

Pleasant

02 Apr 2026

Tyler

Everything was decent

Family

2/10

Poor

15 Mar 2026

Laura

Avoid this property at all costs. Room doors that won't open, broken smoke detectors chirping every 30 seconds, unclean rooms with no cleaning records available. Had to leave and forfeit our reservation.

Family_with_children

2/10

Poor

15 Mar 2026

Michael

Yes but the hotel was nasty

10/10

Exceptional

25 Feb 2026

Marjorie

Yes the room was dine,and the staff was courteous.

6/10

Pleasant

21 Feb 2026

Kelsey

Staff was pleasant, offers smoking rooms

Partner

2/10

Poor

18 Feb 2026

Nereida

Man in charge of front desk very very rude, rom had poor heat, bed sheets were not so pleasant. Bathroom can use better cleaning.

Partner

2/10

Poor

12 Feb 2026

Faith

The room's heat was not turned on intil we arrived. It finally got up to 65\" at 4:00 am when we got up to leave we slept in our clothes. When we called to ask for heat at 10:00 (we arrived at4:15), the man said \" There's heat. It's a big room and a concrete outside wall. What do you expect? I expect HOTELS.com to take this off your recommended hotels.

Friends_and_family Friends

2/10

Poor

08 Feb 2026

shawanda

I would never ever book there again. If the hotel only have a certain amount of smoking room to book that should be communicated with whatever third party they deal with. Shouldn’t half to get there and to be told you have a different room from what u booked because the others were being renovated. The worst part was the first so cold even with old piece junk called heater. Was on 90 still cold, switch to second room heater only went up to 86 had to sleep with clothes and take the covers off extra bed because they don’t have extra blankets

Self

8/10

Excellent

01 Feb 2026

Michael

I stayed here for the park and fly and airport shuttle. Great!

Leisure Self

6/10

Pleasant

20 Jan 2026

Kayla

Dresser and light fixtures were damaged but the room was clean. Bed was comfortable. Heat and cable tv worked.

Partner

8/10

Excellent

16 Jan 2026

Francheska

Staff were friendly. Room accommodations met my needs for the price. Convenient location, 5 mins away from the airport. Would stay again whenever I’m in town for a short/ weekend stay!

Leisure Partner

10/10

Exceptional

06 Jan 2026

shearnna

Clean and friendly staff

2/10

Poor

27 Dec 2025

Karan

The roo

8/10

Excellent

27 Dec 2025

Daniel

Staff was excellent when needed!

Business Family

4/10

Poor

19 Dec 2025

Ross

The room was very dated, but the bed was comfortable. The caliber of the other guests made us feel very uncomfortable.

8/10

Excellent

19 Dec 2025

Jesus

Good

Business Self

6/10

Pleasant

19 Dec 2025

Leslie

This hotel has been less than impressive. I've visited this hotel on 3 separate occasions and the time have been poorly maintained. When I entered the room, there was a mirror laying on the floor, the floors had debris around the baseboards, heater didn't warm the room at all, tv remote didn't work and the volume or channels could not be changed, no microwave as advertised, management was unavailable, the tub and the walls of the bathing area was dirty, toilet paper was left from the previous quests, and the refrigerator was dirty and had old stickers on the door. Almost 200 dollars and this is the level of service that's given.. I'm not pleased.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Meleen

Room was clean and the staff is great

Leisure Partner

10/10

Exceptional

17 Dec 2025

Candic

Everyime I need my room clean it happens with no problem

6/10

Pleasant

15 Dec 2025

Julieann

Room was ok service was nice but they do not keep wetness up off floors i fell walking in the doors hurt my tailbone

Business_and_leisure Self

10/10

Exceptional

13 Dec 2025

Krystal

Na

2/10

Poor

12 Dec 2025

César Iván

They are charging me with the deposit with no reason , i just went to sleep for a couple hours because I had to left to the AirPort early

Leisure Friends

2/10

Poor

11 Dec 2025

Noel

Table inside the room was very sticky. Hotel is noisy, no options for breakfast. Charged me over 50 dollars for just checking in half an hour early. Dogs barking inside some room and was very annoying. My worst experience in a hotel.

Business Self

10/10

Exceptional

07 Dec 2025

shearnna

Staff was Nice

Partner

2/10

Poor

05 Dec 2025

Shaquana

Very dirty from the walk in, looks nothing like the pictures place is Smokey , have pis odors they had animal smell on the inside when you reached the desk area to check in ,

it gives shelter vibes, looked like they had a shelter
going on in there and this is just from the walk-in do not to mention i book here, and they took my $300. Without me even getting able to check in!
when I Got there.

Just Horrible ;run if you can see the light book somewhere else and get your moneys worth.

Self

2/10

Poor

30 Nov 2025

Frank

One bed was broke, tv falling off wall, remote didn’t operate tv, mold in light fixtures in. Bathroom, shower curtain rod falling down, front desk staff not friendly, noisy , illegal substances in hallway and this is just the immediate stuff seen at first glance

Friends_and_family Friends

8/10

Excellent

29 Nov 2025

Sharon

Room was adequate. Very nice woman at check in. However our tv didn’t work. Requested assistance but no one showed up. When we were ready to go to the airport they took us, did not have to wait at all. Will return for our next flight out of Rochester, NY.

2/10

Poor

28 Nov 2025

Lindsey

The room is filthy. Things are falling off the walls. Black mold in the bathroom. Much more.

Leisure Friends

8/10

Excellent

22 Nov 2025

Jesus

Good

Business Self

8/10

Excellent

20 Nov 2025

Eddie

Clean room😄

Business_and_leisure

2/10

Poor

17 Nov 2025

crystal l.

Absolutely horrifying!.while getting dressed the front desk authorized 2 sets of key cards for the same room and my husband and i were walked in on by some stranger. NEVER AGAIN!!!!!

10/10

Exceptional

15 Nov 2025

Adalberto

This motel 6 in Rochester NY is very clean the staff is very friendly and is very close to the airport.

2/10

Poor

15 Nov 2025

Nicholas

This is easily the worst hotel I've ever stayed at, was given the wrong room, with someone already sleeping in there, the doors don't lock, there are bed bugs, used toiletries like shaving razors offered in the bathroom, the counter is behind bullet proof glass, they share a parking lot with a liquor store, the exterior card readers don't work and the doors are broken, there are air fresheners up and down the hallways instead of cleaning the carpet, absolutely should be condemned

Leisure Self

4/10

Poor

08 Nov 2025

Wilma

Room was horrible. First night stay no heat and the television didn’t work. Complained about the entire stay with no resolution. Then had heat for half the stay. Falsely advertised breakfast. And the place is just run down. Staff at night is just rude. Buyer Beware!!!

10/10

Exceptional

06 Nov 2025

Tylisia

How polite and informative the receptionist is.

Leisure

10/10

Exceptional

06 Nov 2025

Tylisia

Easy check-in and polite 😊

Leisure Friends

10/10

Exceptional

04 Nov 2025

Meleen

Room was clean and well stocked and the lady's at the front desk always address me by my name

Leisure

8/10

Excellent

03 Nov 2025

Patricia

Staff were awesome!! My only thing I wished they would have had a blow dryer in room . It was first Miotel , Hotel that didn’t provide one

Partner

8/10

Excellent

03 Nov 2025

Joyce

Staff was great. Room no phone so no wake up calls. Overpowering air freshener made my lungs hurt.

Leisure Family

4/10

Poor

02 Nov 2025

Leslie

Overall building and room was rundown. A little dirty throughout, chips in the paint, holes in the walls, stains in the sink and tub. Bed was comfortable and all the doors locked.

10/10

Exceptional

02 Nov 2025

Tylisia

Simple check in

Leisure Friends

10/10

Exceptional

02 Nov 2025

Tylisia

It's easy and relaxing..no hassle

Leisure Friends

4/10

Poor

26 Oct 2025

starlet

You can hear everything, tv not working, loud kid screaming and stomping till late, heat was either to hot or you had to turn it off. No happy medium.

Business

6/10

Pleasant

26 Oct 2025

Wayne

Had to change room. Bad A/C.
Smell of Pot/Weed throughout hotel.
Cigarette burn/hole in sheet.
Room phone did not work, could not

Self

2/10

Poor

22 Oct 2025

Krystle

This place is robbery they take $50 from me for a face towel which i use to clean a dirty door saying stain in the rag.

Leisure Self

6/10

Pleasant

21 Oct 2025

Adam

I wouldn’t recommend this for more than one night. I was able to check in at 1pm but that’s where it went downhill. The halls reeked of weed, which was not their fault. To get into my room, I had to lift up on the door handle, not down and it didn’t open the first time half the time. The tv had a lot of channels, but the screen was half broken. It did have a fridge and microwave. The bed was comfortable. The bathroom was very outdated. Everything was very no-frills. I did find a hair in the sheets. Very close to the airport-4 min. Overall, you get what you pay for. It was a place to sleep.

Friends_and_family Family

2/10

Poor

20 Oct 2025

Kathy

A/C Heat Unit was not working. Refrigerator froze our bottles of water, no shower curtain!!!

Leisure Partner

6/10

Pleasant

20 Oct 2025

Javier

Room was clean on arrival.
Shower was having issues; water kept running even after tightening the faucets.