Motel 6 Rochester, NY

10/10

Exceptional

02 Jun 2026

Quintin

Sturdy

10/10

Exceptional

29 May 2026

William

Good

2/10

Poor

26 May 2026

Lee Ann

Place was disgusting. Will never stay there again. Staff was somewhat friendly, pretty sure I was getting eaten by bugs. Looks are deceiving.

Partner

4/10

Poor

25 May 2026

Sarah

No funcionaba el aire,no habían limpiado bien & mucho ruido en las noches

Family_with_children

2/10

Poor

21 May 2026

Sylvia

I have stayed at this property repeatedly over the past 2 years and it has gotten progressively worse. Now I will NOT return. Upon checking into my room the doorknob came off in my hand. I was only there for a few hours to sleep prior to a flight otherwise I would have changed rooms. The hallway reeked of weed and there were several “tenants” hanging out outside making me feel quite uncomfortable as a single female traveling alone. I will pay more in the future for something better!

Self

10/10

Exceptional

17 May 2026

MARIE

Very friendly and nice

Pet

4/10

Poor

17 May 2026

Javier

. This is a $99 hotel at best. I'm not exaggerating—here is exactly what happened:

The Room: Burned and stained bed linens, stained pillowcases, and a worn-out mattress sagging in a \"U\" shape. The TV remote didn't work and was literally taped shut to keep the batteries from falling out.

The Door: A daily workout. The lock mechanism is broken—you have to pull the handle up (not down), wiggle it, and shove the door hard just to get inside.

The Smells: Supposedly a non-smoking hotel, but the hallways smell 100% like pot and cigarettes. Marijuana smokers clearly love this place. The hotel threatens a smoking fine, so maybe this is just how they make their money—because they certainly aren't enforcing the rule to keep the air clean.

The Staff: The only saving grace. They are 100% all-in and incredibly helpful. To their credit, they offered to fix things, but it was 11 PM on a last-minute, one-night stay—I just wanted to sleep, not have maintenance working in my room late at night. They are doing the absolute best they can with the terrible resources management gives them.
Skip this place until management invests in basic maintenance and cleans up the hallways

Family_with_children

2/10

Poor

15 May 2026

Felipe

Noooooo.i need my money,because is dirty,the bed is poor quality, I spend only 5 hour because my wife,she can't sleep,sorry first and last.

Friends_and_family Family

2/10

Poor

13 May 2026

Hugh

Do not send any one to this place. It appears to be a shelter/ motel. They actually check the rooms for blood when you check out because that has been an ongoing problem with previous guests. There were addicts in the hallway.

2/10

Poor

11 May 2026

armin

Most disgusting property i ever stayed at. Floors dirty, toilet clogged, fridge something was spilled inside and dirty. Shower leaking and no hot water. I didnt even stay the nights i booked and just left somewhere else. Expected more.

Partner

2/10

Poor

10 May 2026

Semaj

They send me room with smoking and I did purchase room without smoking. I have 2 kids with me

Family_with_children

4/10

Poor

10 May 2026

Lene

Friendly staff, but no value for the money.

Self

6/10

Pleasant

10 May 2026

Suresh

We just stayed 4-5 hours.

Friends_and_family Family

2/10

Poor

09 May 2026

Troy

This is by far one of the worst hotels I've ever stayed in. Dirty and shady are the best description for this place. Shady people just hanging in the parking lot. Shady people walking the hall. Clerk is behind bullet proof glass. Armed guard in the lobby. THEN the room. You will get to hear music and yelling from all the rooms. Filthy is the best way to describe the place. I brought the receipts. Dust, blood, dirt and all kinds of unknown stains are throughout the room. See attached photos. Toilet handle was broken. Two of the four lights were missing bulbs. The refrigerator door was hard to open due to the sticky stuff all over the seal and shelves. I think staying in my car would be the better choice. Stay FAR FAR away from this place, drive another hour if you have to. Value your life.

Self

8/10

Excellent

09 May 2026

adrionna

It's a good place to stay the rooms were clean and nice the bathroom is a little old school but it's nice

Friends

2/10

Poor

09 May 2026

Jennifer

Not satisfied. Dirty

Family

2/10

Poor

27 Apr 2026

Paula

I chose this motel because they were pet-friendly but they overdid the air fresheners in the room and lobby so much that my cat and I sneezed all night. They didn’t provide a hair dryer and there was only one very thin blanket.

Self

6/10

Pleasant

24 Apr 2026

Jeremy

Bh

4/10

Poor

11 Apr 2026

Tammy

The room was cold had to have the heat on all night as it would not set to shut off. The shower curtain had a burn hole in it. None of the outside entrance doors were secured doors. The check in girls was very nice. They had soap and toothpaste toothbrush in the room which was nice. You had to make sure the room door shut, the tv had a line through it and the remote was not connected to the tv to change the volume

Self

4/10

Poor

09 Apr 2026

Suzanne

The room was neat and plenty of space. However the desk in the room was a medal desk that had seen better days. The shower was so nasty I refused to take a shower in it. The toilet didnt flush unless you held the handle down.

Self

2/10

Poor

06 Apr 2026

Robyn

Stayed there the night before my flight unfortunately when I came home from vacation I had a flat tire the lady at the desk wouldn’t let me use the phone to call CAA.

Family_with_children

6/10

Pleasant

02 Apr 2026

Tyler

Everything was decent

Family

2/10

Poor

15 Mar 2026

Laura

Avoid this property at all costs. Room doors that won't open, broken smoke detectors chirping every 30 seconds, unclean rooms with no cleaning records available. Had to leave and forfeit our reservation.

Family_with_children

2/10

Poor

15 Mar 2026

Michael

Yes but the hotel was nasty

10/10

Exceptional

25 Feb 2026

Marjorie

Yes the room was dine,and the staff was courteous.

6/10

Pleasant

21 Feb 2026

Kelsey

Staff was pleasant, offers smoking rooms

Partner

2/10

Poor

18 Feb 2026

Nereida

Man in charge of front desk very very rude, rom had poor heat, bed sheets were not so pleasant. Bathroom can use better cleaning.

Partner

2/10

Poor

12 Feb 2026

Faith

The room's heat was not turned on intil we arrived. It finally got up to 65\" at 4:00 am when we got up to leave we slept in our clothes. When we called to ask for heat at 10:00 (we arrived at4:15), the man said \" There's heat. It's a big room and a concrete outside wall. What do you expect? I expect HOTELS.com to take this off your recommended hotels.

Friends_and_family Friends

2/10

Poor

08 Feb 2026

shawanda

I would never ever book there again. If the hotel only have a certain amount of smoking room to book that should be communicated with whatever third party they deal with. Shouldn’t half to get there and to be told you have a different room from what u booked because the others were being renovated. The worst part was the first so cold even with old piece junk called heater. Was on 90 still cold, switch to second room heater only went up to 86 had to sleep with clothes and take the covers off extra bed because they don’t have extra blankets

Self

8/10

Excellent

01 Feb 2026

Michael

I stayed here for the park and fly and airport shuttle. Great!

Leisure Self

6/10

Pleasant

20 Jan 2026

Kayla

Dresser and light fixtures were damaged but the room was clean. Bed was comfortable. Heat and cable tv worked.

Partner

8/10

Excellent

16 Jan 2026

Francheska

Staff were friendly. Room accommodations met my needs for the price. Convenient location, 5 mins away from the airport. Would stay again whenever I’m in town for a short/ weekend stay!

Leisure Partner

10/10

Exceptional

06 Jan 2026

shearnna

Clean and friendly staff

2/10

Poor

27 Dec 2025

Karan

The roo

8/10

Excellent

27 Dec 2025

Daniel

Staff was excellent when needed!

Business Family

4/10

Poor

19 Dec 2025

Ross

The room was very dated, but the bed was comfortable. The caliber of the other guests made us feel very uncomfortable.

8/10

Excellent

19 Dec 2025

Jesus

Good

Business Self

6/10

Pleasant

19 Dec 2025

Leslie

This hotel has been less than impressive. I've visited this hotel on 3 separate occasions and the time have been poorly maintained. When I entered the room, there was a mirror laying on the floor, the floors had debris around the baseboards, heater didn't warm the room at all, tv remote didn't work and the volume or channels could not be changed, no microwave as advertised, management was unavailable, the tub and the walls of the bathing area was dirty, toilet paper was left from the previous quests, and the refrigerator was dirty and had old stickers on the door. Almost 200 dollars and this is the level of service that's given.. I'm not pleased.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Meleen

Room was clean and the staff is great

Leisure Partner

10/10

Exceptional

17 Dec 2025

Candic

Everyime I need my room clean it happens with no problem

6/10

Pleasant

15 Dec 2025

Julieann

Room was ok service was nice but they do not keep wetness up off floors i fell walking in the doors hurt my tailbone

Business_and_leisure Self

10/10

Exceptional

13 Dec 2025

Krystal

Na

2/10

Poor

12 Dec 2025

César Iván

They are charging me with the deposit with no reason , i just went to sleep for a couple hours because I had to left to the AirPort early

Leisure Friends

2/10

Poor

11 Dec 2025

Noel

Table inside the room was very sticky. Hotel is noisy, no options for breakfast. Charged me over 50 dollars for just checking in half an hour early. Dogs barking inside some room and was very annoying. My worst experience in a hotel.

Business Self

10/10

Exceptional

07 Dec 2025

shearnna

Staff was Nice

Partner

2/10

Poor

05 Dec 2025

Shaquana

Very dirty from the walk in, looks nothing like the pictures place is Smokey , have pis odors they had animal smell on the inside when you reached the desk area to check in ,

it gives shelter vibes, looked like they had a shelter
going on in there and this is just from the walk-in do not to mention i book here, and they took my $300. Without me even getting able to check in!
when I Got there.

Just Horrible ;run if you can see the light book somewhere else and get your moneys worth.

Self

2/10

Poor

30 Nov 2025

Frank

One bed was broke, tv falling off wall, remote didn’t operate tv, mold in light fixtures in. Bathroom, shower curtain rod falling down, front desk staff not friendly, noisy , illegal substances in hallway and this is just the immediate stuff seen at first glance

Friends_and_family Friends

8/10

Excellent

29 Nov 2025

Sharon

Room was adequate. Very nice woman at check in. However our tv didn’t work. Requested assistance but no one showed up. When we were ready to go to the airport they took us, did not have to wait at all. Will return for our next flight out of Rochester, NY.

2/10

Poor

28 Nov 2025

Lindsey

The room is filthy. Things are falling off the walls. Black mold in the bathroom. Much more.

Leisure Friends

8/10

Excellent

22 Nov 2025

Jesus

Good

Business Self

8/10

Excellent

20 Nov 2025

Eddie

Clean room😄

Business_and_leisure

2/10

Poor

17 Nov 2025

crystal l.

Absolutely horrifying!.while getting dressed the front desk authorized 2 sets of key cards for the same room and my husband and i were walked in on by some stranger. NEVER AGAIN!!!!!

10/10

Exceptional

15 Nov 2025

Adalberto

This motel 6 in Rochester NY is very clean the staff is very friendly and is very close to the airport.

2/10

Poor

15 Nov 2025

Nicholas

This is easily the worst hotel I've ever stayed at, was given the wrong room, with someone already sleeping in there, the doors don't lock, there are bed bugs, used toiletries like shaving razors offered in the bathroom, the counter is behind bullet proof glass, they share a parking lot with a liquor store, the exterior card readers don't work and the doors are broken, there are air fresheners up and down the hallways instead of cleaning the carpet, absolutely should be condemned

Leisure Self

4/10

Poor

08 Nov 2025

Wilma

Room was horrible. First night stay no heat and the television didn’t work. Complained about the entire stay with no resolution. Then had heat for half the stay. Falsely advertised breakfast. And the place is just run down. Staff at night is just rude. Buyer Beware!!!

10/10

Exceptional

06 Nov 2025

Tylisia

How polite and informative the receptionist is.

Leisure

10/10

Exceptional

06 Nov 2025

Tylisia

Easy check-in and polite 😊

Leisure Friends

10/10

Exceptional

04 Nov 2025

Meleen

Room was clean and well stocked and the lady's at the front desk always address me by my name

Leisure

8/10

Excellent

03 Nov 2025

Patricia

Staff were awesome!! My only thing I wished they would have had a blow dryer in room . It was first Miotel , Hotel that didn’t provide one

Partner

8/10

Excellent

03 Nov 2025

Joyce

Staff was great. Room no phone so no wake up calls. Overpowering air freshener made my lungs hurt.

Leisure Family

4/10

Poor

02 Nov 2025

Leslie

Overall building and room was rundown. A little dirty throughout, chips in the paint, holes in the walls, stains in the sink and tub. Bed was comfortable and all the doors locked.

10/10

Exceptional

02 Nov 2025

Tylisia

Simple check in

Leisure Friends

10/10

Exceptional

02 Nov 2025

Tylisia

It's easy and relaxing..no hassle

Leisure Friends

4/10

Poor

26 Oct 2025

starlet

You can hear everything, tv not working, loud kid screaming and stomping till late, heat was either to hot or you had to turn it off. No happy medium.

Business

6/10

Pleasant

26 Oct 2025

Wayne

Had to change room. Bad A/C.
Smell of Pot/Weed throughout hotel.
Cigarette burn/hole in sheet.
Room phone did not work, could not

Self

2/10

Poor

22 Oct 2025

Krystle

This place is robbery they take $50 from me for a face towel which i use to clean a dirty door saying stain in the rag.

Leisure Self

6/10

Pleasant

21 Oct 2025

Adam

I wouldn’t recommend this for more than one night. I was able to check in at 1pm but that’s where it went downhill. The halls reeked of weed, which was not their fault. To get into my room, I had to lift up on the door handle, not down and it didn’t open the first time half the time. The tv had a lot of channels, but the screen was half broken. It did have a fridge and microwave. The bed was comfortable. The bathroom was very outdated. Everything was very no-frills. I did find a hair in the sheets. Very close to the airport-4 min. Overall, you get what you pay for. It was a place to sleep.

Friends_and_family Family

2/10

Poor

20 Oct 2025

Kathy

A/C Heat Unit was not working. Refrigerator froze our bottles of water, no shower curtain!!!

Leisure Partner

6/10

Pleasant

20 Oct 2025

Javier

Room was clean on arrival.
Shower was having issues; water kept running even after tightening the faucets.

Business Self

10/10

Exceptional

19 Oct 2025

Reid

The room was quiet and I was very happy about that. The television did not work and that was disappointing.

Business Self

6/10

Pleasant

19 Oct 2025

Kim

The door is open to the building all night. It slammed shut for hours.

6/10

Pleasant

18 Oct 2025

Jalen

The staff member was nice and polite but I do wish the room I was in was clean a little better around the bed but other then that I enjoyed my stay

Partner

6/10

Pleasant

15 Oct 2025

Deborah

Ok just ok

Business Self

6/10

Pleasant

12 Oct 2025

Freedom

It's a mid motel, everything works and no bugs, stuff is mostly clean. Electronics are old.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Tylisia

Employee's are really nice and approachable.

Leisure Family

10/10

Exceptional

09 Oct 2025

Connie

Very friendly woman at counter

Leisure

2/10

Poor

08 Oct 2025

Michael

This appeared to be a welfare hotel. It was so creepy and neglected. The carpeting in the hallways, mirrors, tiles, dresser,...etc. were is deplorable condition and likely original, when the hotel was built 50 years ago.

This hotel is a deposit slip business. Nothing has ever been reinvested into this flea bag property. It should be condemned!

There are no phones in the rooms. No wake up calls. This hotel should not be a branded property. I'm embarrassed for Motel 6.

Be afraid! Stay away!

Business_and_leisure Self

4/10

Poor

07 Oct 2025

Peter

I felt like the bathroom ceiling was going to fall in because of the long warps not only above the toilet but the shower.The shower curtain rod was barely connected leaning forward like it was going to fall off. There was mold on the wall of the shower and excess grill all over the tiles. The vanity just outside the bathroom there was a storage slot looks like maybe for tissue where there was exposed plywood that looked dark possibly mold. I booked a non-smoking rum and when I got there they told me I was booked for a smoking room and they had to change my reservation. This room look completely different from the one I booked online. In the lobby and in the room there was such a strong smell of marijuana almost unbearable that odor was there for the majority of our stay making my wife and I both nauseous. The reason for our stay is because I had a medical procedure for the next day and I needed rest before going to the hospital and that was impossible.The heating air conditioning unit in the room was extremely loud with loud banging the whole time it was operational.It sounded like anytime someone in the building used the plumbing the pipes in the ceiling and walls would create loud banging noises making it impossible to sleep. The small area with the microwave and it looks like a place where they would put food out was dirty and I was afraid to touch anything in there or touch most things in my room There were other things that made our our stay miserable. But out of space.

Partner

2/10

Poor

07 Oct 2025

Rebecca

The room was dirty and there was people up all night in the parking lot hanging out

Leisure Partner

4/10

Poor

06 Oct 2025

Joseph

Lobby was decorated nice for the holidays. Outside doors were rarely locked and never needed a key to enter. Room had rusted hangers, a broken vent, burn marks on the counter, and a dirty shower that I did not feel comfortable going barefoot in or even taking a shower. Every hallway smelled like marijuana. Parking seemed safe for the two nights, location was convenient to pretty much everything, and wasn't too noisy considering it's not far from the airport.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Bill

The staff was very helpful and friendly

Leisure Partner

2/10

Poor

05 Oct 2025

Natalie

The front desk had me wait over 5 minutes to check in. There was limited lighting in the room, there were bugs on the floor, rusty dry cracking joint compound in the bathroom wall, the bathroom door did not close, the wall outlets were loose and you have to prop your plug to stay in to charge devices.
When attempting to make a complaint, and cancel my 3 night stay to just one night, the manager avoided me, my calls and refused after being contacted by Expedia to refund my unused stay- which was due to the poor conditions.
Also the lobby and hallway reaped of marijauna

Business Family

2/10

Poor

05 Oct 2025

Michael

Dirty hotel, bad customer service. Required a 100 dollar deposit but will not give a extra towel out

Self

2/10

Poor

04 Oct 2025

Benjamin

Hobos crawling around the parking lot. Got in and

Business

6/10

Pleasant

02 Oct 2025

Zhen Yu

Bit of on the dirty side. Maybe just being old. Don’t expect too much.

Leisure Partner

4/10

Poor

02 Oct 2025

Kejuan

They try very very hard to keep your deposit be very very careful I paid in cash they went to the room to search garbages and everything to try to keep the deposit‼️

Business Self

8/10

Excellent

30 Sep 2025

Peter

Yes

6/10

Pleasant

29 Sep 2025

Yevgenia

Parking was easy, location is excellent, v. close to the airport, air conditioning did not work as TV remote did not work too

Business Self

2/10

Poor

28 Sep 2025

Grace

Over the room was neglected, musty smelling, looked old and dirty, towel rack rusted and hanging off wall, paint on wall was sloppy, no pillow cases on the pillows, toilet didn't flush correctly, no plugs in sink or tub, tub was poorly cleaned (non-skid material looked dirty), bathroom door didn't close, outside doors unlocked and not secured. One of the worse places I ever stayed at.

Leisure Family

6/10

Pleasant

27 Sep 2025

Ian

The AC fan was way too loud. There were insects flying around the sink. The place smelled like weird smells it's not the worst I've ever stayed in but could definitely use some improvements

Business Self

2/10

Poor

27 Sep 2025

Sue

Being asked to make a $100.00 security deposit when we registered should have been a clue. Advertised as an airport location but the hotel was not at the airport. Still trying to get all of that deposit back, though we did no damage and didn't take any towels! We wouldn't have wanted them. Quick business trip we chose a hotel brand that we don't usually use, bad choice.

Business

10/10

Exceptional

22 Sep 2025

Sharia

Nice place to stay

Business Self

2/10

Poor

22 Sep 2025

James

There was nothing about this place and the one around the corner Red Roof Must be a area for drugs and prostitute!!! I will never go bk or recommend either place!!! If I was you I would take them off your website!!! Wasted $1200 between them went to Red Roof omg! Left there went to Super 8 bed bugs!!! HORRIBLE experience in my life with hotels!!

Leisure Pet

2/10

Poor

20 Sep 2025

Angel

Nasty!!

This place was dirty and i wouldn't let my sis stay here. Don't know if they ever clean it.

Friends_and_family Family

4/10

Poor

17 Sep 2025

Gloria

Motel 6

The motel staff did not come to clean the room. The trash was not emptied. No fresh towels. The place needs renovations bad. The bathroom was dingy, the plumbing was bad... I can't tell all that was wrong with that place. I was there to visit my sick dad and did not think about going elsewhere it would have been too much trouble.

Self

10/10

Exceptional

17 Sep 2025

Paul

terrific management
friendly place

8/10

Excellent

16 Sep 2025

Zackary

Overall an alright motel, bathroom was a little dirty, the air conditioner sounded like a jet taking off, and actual jets flying overhead but being close to the airport that's expected. Not super close to any attractions in Rochester but easy to get an Uber. Overall a solid lower star hotel has the basics of a mini fridge and microwave and cable

Leisure Self

4/10

Poor

11 Sep 2025

Steve

The best part of this stay was the lady that checked us in , she was laden with arthritis and was still pleasant and professional.

Leisure Friends

10/10

Exceptional

10 Sep 2025

Meleen

Nice stay