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Holiday Inn Express Rochester University Area IHG
Rochester - NY · United States
717 East Henrietta RoadView location
8.0/10Excellent1,000 Reviews
Cleanliness8.0/10 8.0
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition8.0/10 8.0
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn Express Rochester University Area IHG
NEWLY RENOVATED - Enjoy staying at one of the finest hotels Rochester has to offer. Whether you're visiting town for business or visiting University of Rochester, Rochester Institute of Technology or taking a vacation, make this Holiday Inn Express Rochester – University Area your home base.
Enjoy complimentary amenities such as our breakfast buffet and a Business Center - all to help you enjoy a hassle-free stay. You can connect to the free high-speed Internet access or unwind in our heated indoor pool and 24-hour state-of-art Fitness room.
You'll also find Strong &Highland hospitals, University of Rochester, RIT, Monroe Community College, Nazareth College, Seabreeze Amusement Park and George Eastman House near this hotels location in Rochester, NY. The Strong Museum of Play is nearby as well and is a great attraction to visit during your stay.
With Phillips European, TGI Fridays and Delmonicos Italian Steakhouse restaurants within walking distance, you are sure to enjoy a pleasurable stay.
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With a stay at Holiday Inn Express Rochester - University Area by IHG in Rochester (Brighton), you'll be within a 5-minute drive of Strong Memorial Hospital and University of Rochester. This hotel is 2.5 mi (4 km) from Rochester Institute of Technology and 13.6 mi (21.9 km) from Lake Ontario.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Rochester?
This hotel has 452 square feet (42 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Important information
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Spoken Language
English
Spanish
Nearby attractions
Monroe Community College
0.5 km / 0.3 mi
Erie Canal
1.2 km / 0.7 mi
Cinemark Movies 10
1.7 km / 1.1 mi
Tim Hortons Iceplex
2.2 km / 1.4 mi
Highland Park
2.8 km / 1.7 mi
Genesee Valley Park
2.8 km / 1.7 mi
Strong Memorial Hospital
2.8 km / 1.8 mi
Mount Hope Cemetery
2.9 km / 1.8 mi
University of Rochester
3 km / 1.9 mi
Genesee River
3.3 km / 2 mi
Frederick Douglass Statue
3.5 km / 2.2 mi
Marketplace Mall
3.6 km / 2.2 mi
Highland Hospital
3.8 km / 2.3 mi
Rochester Institute of Technology
4.1 km / 2.5 mi
Fair and Expo Center
4.9 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 105
- Number of floors (main building): 5
- Double rooms: 52
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Car hireExtra charge
Show 29 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- ShopExtra charge
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Library
- Smoking areaExtra charge
- Conference room
- Meeting room
- PrinterExtra charge
- Business centreExtra charge
- FaxExtra charge
- Indoor freshwater pool: 1
- Breakfast
- Picnic
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- TennisExtra charge
- SkiingExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 5 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible-Two Queen Beds
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 5 m²DBL.QN
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE QUEEN SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
QUADRUPLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARD • 1 Bedroom • 5 m²ROO.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Room STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 5 m²DBL.H6-QN
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible-Queen Size Bed
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE TWO QUEEN BEDS
Room photos
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Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 5 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-3
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-3
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN AccessibleTWIN • AccessibleTWN.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
TWIN Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible Executive roomDOUBLE • Accessible Executive roomDBL.H6-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Executive room
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible Executive room
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Executive room
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 5 m²ROO.H6-KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Room Accessible KING SIZE BED
Room photos
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Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6-4
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE Accessible
Room photos
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Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-4
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn Express Rochester University Area IHG
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Holiday Inn Express Rochester University Area IHG
100
reviews shown
Maribelle
A very pleasant trip with family.
Donna
Stayed 1 night. Arrived around d midnight for check in. Front desk gal was exceptional. Greeted everyone with a smile. Very efficient and sociable. Breakfast was great.
Only recommendation would be to inspect and clean air conditioner. It was full of dust which was caked on inside where air blows out into room.
Only recommendation would be to inspect and clean air conditioner. It was full of dust which was caked on inside where air blows out into room.
Paul
Room was ok our bed had a ripped sheet and only had 1 shower towel for 3 people was not happy about that breakfast was not so great either
Shari
Just meh. Very loud people in the halls. We were near the ice machine and people were using it all hours. Bathroom was tiny. Had to ask for the room to be cleaned and when we asked for towels we had to go get them from the front desk.
Madeva
No one available at front desk at check in, waiting for 25 min. Room was dirty and toilet wasn't working. We opted to leave and checkin to another hotel.
KEVIN
I’ve stay in many hotels, and all I can say is that I would definitely stay there again for sure. Very clean, friendly staff very well maintained facility!
Tiffany
It was a very enjoyable stay.
Kerry
We left well before breakfast was served. The only \"complaint\" I have was that our room smelled very strongly of bleach and it never really subsided.
Rishikesh
Na
Cindy
The hotel was clean. Beds were comfortable. The breakfast was really good. They had 3 different types of eggs, sausage and Bacon. Then your breads , cereal any yogurts. We didn’t use the pool but it looked nice. They have a really nice seating area outside and a bbq for people to use. Overall it was a great experience.
Timothy
1
Omar
Easy parking, and great steak across the street.
Sherri
We arrived at 10:30 pm at night and was told that they could not check us in because they were having issues with their system with Expedia. They had to call in the manager. When I asked how long it would take they could not tell me. We could not cancel either because it was non refundable. So after driving for 10 hours that day we were so tired and just wanted to sleep in a bed. Overall we waited about 40 minutes, but it was excruciating cause no one could give us a timeline.
Tiffany
Clean room. Staff were friendly. Great view. Breakfast needs to be better. Needs a waffle machine. Lol other than that I highly recommend staying here. Very clean. Fresh. Bed so soft. Thank you! I am from Buffalo I will pick this hotel again if I am back in Rochester NY
Analize
They are understaffed and the hotel suffers. No cleaning to our room, even when requested. No towels. The phones are not answered. Clogged toilet. Dirty carpet. Noisy.
Jacqueline
We enjoyed the breakfast! The room was clean and seemed like it was new. Staff thoughtfully set us up in a room on a higher floor since we were staying a few nights. Didn't get to use the pool or fitness center, but the hotel was conveniently located close to RIT where our plans kept us busy.
Anton
Friendly staff
Christopher
Clean comfortable bed
Frances
Great place to stay.
Rajarshi
.
bruce
I was a little disappointed in the breakfast buffet.
David
The hotel was clean although the room was small with no a lot of room to walk around.
Of course other guests don't know enough to quietly close their rooms doors. The slamming of doors was constant. I guess you get what you pay for. Although the price was reasonable we will probably spend extra next time for a nicer facility.
Of course other guests don't know enough to quietly close their rooms doors. The slamming of doors was constant. I guess you get what you pay for. Although the price was reasonable we will probably spend extra next time for a nicer facility.
Halena
A very clean hotel n surrounded by nice eatery’s.
Anthony
everyone was so nice and helpful clean room nice pool good location
Sean
Clean rooms, staff was great , breakfast was plenty and nice and warm and plenty of parking.
Raymer
Everything was perfect
Thomas
I was told I could not get Holiday Inn credits for my stay because I booked my stay using a third party (Expedia). Is this true?
phurita
staff great Harra night shift she is great she very helpful ,room is clean
Anthony
Nothing fancy. The most basic hotel near the airport. Too many people smoking near entrances that did bother me a bit. Breakfast was not the best.
Jony
Good price and good location
Ian
My stay at this Holiday Inn was disappointing from the moment I arrived. Walking into the lobby, I was greeted by a noticeably damp, musty smell, and every TV in the common area was tuned to Fox News, which made the atmosphere feel less welcoming.
Things didn't improve from there. One of the elevator call buttons was broken and blocked off with bags of trash instead of being properly repaired or secured. My room smelled like a wet dog, had strange stains on the walls, and generally felt unclean. The hallways were also very noisy, with kids screaming for much of my stay.
The fitness room was minimal, and the cardio equipment that was available felt wobbly and poorly maintained, making it uncomfortable to use.
Overall, the hotel felt neglected and in need of better maintenance, cleanliness, and attention to the guest experience.
Things didn't improve from there. One of the elevator call buttons was broken and blocked off with bags of trash instead of being properly repaired or secured. My room smelled like a wet dog, had strange stains on the walls, and generally felt unclean. The hallways were also very noisy, with kids screaming for much of my stay.
The fitness room was minimal, and the cardio equipment that was available felt wobbly and poorly maintained, making it uncomfortable to use.
Overall, the hotel felt neglected and in need of better maintenance, cleanliness, and attention to the guest experience.
Joseph
Convenient to the Erie Canal
Desiree
Rooms very clean!!! staff wonderful! Pool was great. Easy parking Breakfast was barely passable and the bed was lumpy and hard
ROBIN
Room was clean, staff were super nice and helpful from check in and check out. Ample parking avaliable. Amazing and fresh breakfast spread.
Daniela
The hotel was very clean. The pool was clean and refreshing. The only thing I have to make a comment about is that the bed mattress and pillows were very soft. My friend and I both woke up with sore backs.
Ritu
Great location and breakfast was amazing!
YUK SZE
This hotel need a big make over
Jereen
Liked it so much we extended our stay!! The staff, room, and the breakfast absolutely 10/10 experience!!
Jereen
It was definitely an awesome stay!!! The front desk ladies were absolutely amazing!! The room was clean and comfortable. The pool was perfect for what we needed. However, the breakfast!!! Amazing way to start your day. Overall experience 10/10 and will book there more often.
Marie
The rooms were very clean. The beds were comfortable. Everything smelled good, no funky hotel odors. The bathrooms were spotless. The breakfast was a little lackluster. Powdered eggs, pancake machine, rewarmed frozen sausages, pastries. They do have EV charging, but it is the slow charger and pretty expensive. The a/c was a little on the noisy side, but it sure did make the room cold. But then the warm beds were just right. The pool was ok.
danielle
Check in was easy. Front desk worker was nice. My daughter was very much looking forward to the pool and when se got there, there were no towels. There were no towels left in the entire hotel for the bathroom or pool. They only gave one towel per person in the hotel room, we only got two instead of four that hotels normally have. Something small but they don’t have laundry bags in the closet. Breakfast was pretty decent. Parking was easy. The hallways between 2 and 4 in the morning were very noisy. Lots of yelling. Definitely not the worst place I’ve ever stayed but not sure if I would choose this one again.
Yongshu
Breakfast is good
Jasmine
Breakfast can be a lil more better
Joshua
Good staff, breakfast and coffee.
Jacqueline
A 50 dollar charge for late check out is totally unreasonable and unfair. They charge 50 dollars for a minute after 11am
Obed
Amazingly Clean!!!!!!
Dave
Rooms were clean and great breakfast
Lisbel
Good service
paulette
Room was ok. It smelled like harsh cologne in the Hallway. Breakfast was about a 5/10.
Cathy
Staff was friendly. Breakfast was good. The room was not good. The room smelled and the solution from staff was to cover the smell with a spray that worked for a while but wore off. The room was very small for a king and awkward layout. There were 2 chairs. One was in a corner that you couldn’t sit in and couldn’t move. The other was a comfy desk chair but blocked the person sleeping on the right side of the bed from getting out of bed to the bathroom. We also only had one towel in the bathroom. There were no instructions for calling the front desk so we went down to get our own towels. The hotel was sold out so we couldn’t change rooms. Thanks for “listening”. Cathy
SARA
No complaints on the room, staff, or cleanliness- breakfast wasn’t great my sausage was dry and literally snapped like a pretzel. O.J. was tolerable.
Mary
Beds were comfortable. Breakfast was mediocre - not a lot of options for a couple of our traveling party who had allergies. Drain in the shower smelled like a sewer. No discount offered. At over $300 a night, definitely more value expected.
Leslie
I can't connect the wife to my PS5 I don't know why
Robert
Busy
Robin
Breakfast was decent, pool was large and pleasant warm temp, gym equipment was good enough but stationary bike was wobbly and the AI instructions were annoying.
Brayan
Bien
David
The staff is what made it worthwhile
Paul
The room was nice and clean. The front desk staff was not the friendliest that I’ve ever met. I didn’t feel unwelcome, but not really greeted with warmness. The breakfast was delicious and hot and had a nice variety. There was plenty of parking available and the hotel was conveniently located to anywhere that I needed to go.
RADMILA
The room was sparkly clean. Stuff was very friendly. I would definitely recommend this hotel
Yariel
Buen lugar para hospedarse. De fácil acceso, muy limpio y camas cómodas. El personal fue muy amable, me permitieron late check out. Excelente desayuno. Definitivamente volvería a este lugar. Recomiendo visitar el Lamberton Conservatory.
Anthony
Great place. Clean. Very clean and updated
Cynthia
Felt new. Quiet. Comfortable room. Good breakfast. Close enough to the airport. I would stay again.
Kristal
The first night there there were kids, no adults present running up and down the hall yelling, throwing balls, slamming doors till about 130 in the morning. Needless to say I got no sleep. Complained to front desk, others Complained too. Was told I would be compted for that night.
Kayla
Great stay! Seamless and the room was cozy and comfy!
John
Easy check in, check out. Room was perfectly clean and comfortable.
chris
Very good hotel with restaurants in easy walking distance.
James
Staff was very friendly front check in to check out, the room was clean and breakfast was great as always!
Chiang
Nice clean in and out. Stuff really help.
Rodney
It was very noisy all night long. We were on the first floor and we couldn’t sleep because of the noise.
The room was nice and clean. The breakfast was great.
The room was nice and clean. The breakfast was great.
Mehul
We enjoyed our stay here. The rooms and staff were great. We will stay here the next time we are in town.
Alesia
Parking staff
Sudarsana
Rooms, hall ways and elevator are all old and have bad smell.
Miriam
The location was accesible
Matthew
My room was unsanitary and unsafe. Standing water in the shower with a clogged drain, smoke detector off the wall. Random staples and debris about the room, dirty towels and walls, trash in the refrigerator. I left within 30 min.
Dr. Eve
Dirty sheets and towels. Same goes to the entire room. Loud noisy fan, old furniture, small space. Loud noisy guests. Overall entire hotel is in terrible shape. I don't recommend unless you have no other choice.
Abigail
N/A
Zia
Breakfast wasn’t replenished until we alerted staff there wasn’t a person working in that area to anticipate the needs of travelers.
Kemar
My stay was very comfortable
YAMILA
Very good stay
Joseph
Not the room I reserved an we were told the pool was open 10pm when in fact the pool was not in use
Jack
The facility looks new from the outside, bed comfortable but carpet dirty, cribs on the floor definitely housekeeping did not vacuum. Requested a blanket we were given a fitted sheet that we had to pick up the front desk as only 1 person is working. Breakfast ok. Music blasting on the floor we stayed into, no one said anything. We will NOT BE BACK .
Yaojin
u all good
Venaisa
Don’t stay here,
Elizabeth
Breakfast was Okay.
Allen
This is not a perfect hotel, but you definitely get what you pay for! Very decent hotel with wonderful staff, it's legit. I had a suite room that was next to the elevator so there times where it was a little noisy, but for the most part I enjoyed the room; it was clean, it was spacious, comfortable, and it has everything that I needed and more. Free breakfast was very nice too, I really appreciated that. 🙂
Kabin
Clean room, good staff, ok breakfast.
Jenny
Enjoyed our stay. Great location to activities
Cynthia
Accessible parking is available right in front of the hotel. Check-in went smoothly and without any issues, even though I don't speak English. The room was very clean and cozy.
Lisa
Everything was clean.
Bed was very comfortable
Bed was very comfortable
Tondra
Our room smelled very bad of cigarette smoke. They came in with a can of Lysol and sprayed. That’s doesn’t take the smell away
Gary
Didn’t eat
Jennifer
Property was okay. Check in process and staff was helpful. Fire alarm went off twice during stay. Once at 10pm and had to go out and wait for fire department to clear. Not a great time, interruption of much needed sleep.
Tina
We’ve stayed here often but this last trip ran to an issue with the body wash being empty and didn’t know until we were already in the bathroom. That’s not the norm but did share feedback with front desk.
Terri
DON'T EVEN THINK ABOUT IT! When you walk in, there is no reservation desk. The receptionist is sitting at a table which was very disheveled. The furniture in the \"lobby\" was shabby and dirty. While we stood at the desk, a sign on the wall informed me that the hotel is owned by an independent operator, not affiliated with Holiday Inn (I don't understand how they are able to use the brand name, which is deceiving). Anyway, after a brusk exchange with the receptionist, we rode the filthy elevator to our room. Upon entry we immediately noticed fingernail clippings, half chewed candies and dirt on the carpet and the beds appeared hastily made.
I tried to call the desk, but the phone was out of order, so I went back down and described the situation to the receptionist who moved us to another room. Again the beds looked hastily made and this time there were dirty finger smears on the folded over part of the bed sheet, Again the floor was not vacuumed AND the inside of the door and part of the door knob were smattered with what looked like bbq sauce!
Again the phone didn't work so I went back to the desk. This time the receptionist came up to the room, took pictures, and called the owner.
We demanded a refund, At first she said she wasn't able to refund since I had booked w/Hotels.com. When I reminded her that she had JUST charged my credit card $499 for 3 nights + a $100 refundable \"courtesy\" fee, she reversed herself. By now it was 11:00 pm & we left and booked another hotel.
I tried to call the desk, but the phone was out of order, so I went back down and described the situation to the receptionist who moved us to another room. Again the beds looked hastily made and this time there were dirty finger smears on the folded over part of the bed sheet, Again the floor was not vacuumed AND the inside of the door and part of the door knob were smattered with what looked like bbq sauce!
Again the phone didn't work so I went back to the desk. This time the receptionist came up to the room, took pictures, and called the owner.
We demanded a refund, At first she said she wasn't able to refund since I had booked w/Hotels.com. When I reminded her that she had JUST charged my credit card $499 for 3 nights + a $100 refundable \"courtesy\" fee, she reversed herself. By now it was 11:00 pm & we left and booked another hotel.
IL J.
The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks.
Raquel
Great
Terry
Great breakfast, liked that there was good coffee 24hrs. Room was spacious and clean.
Larry
Yes breakfast was great, parking was fine
Margaret
We did not use the gym or pool or laundry. Room was clean.
arturo
I all ways use holiday in but this particular location wasn’t good first all this is non smoking hotel I made reservations for to rooms both smelled smoke cigarettes and other and the sheet on the bed wasn’t changed they just re-organize it because I could tell they were being cold and with hair on it so I’m not happy with this day and also wasn’t clean. There was a lot of dust everywhere.
Location & surroundings
Holiday Inn Express Rochester University Area IHG
717 East Henrietta Road, Rochester, United States
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Holiday Inn Express Rochester University Area IHG
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