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Rit Inn Conference Center

Rochester - NY · United States

5257 W Henrietta RdView location

8.4/10Excellent1,004 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rit Inn Conference Center

A total of 304 rooms are available for guests' convenience. Moreover, there is a wireless Internet connection available on-site. Rit Inn Conference Center offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

Rit Inn Conference Center does not offer cots on demand. All accomodation units at this disability-friendly accomodation are wheelchair-accessible. Travellers arriving by car will appreciate parking available at Rit Inn Conference Center. The hotel may charge a fee for some services.

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When you stay at RIT Inn & Conference Center in West Henrietta, you'll be in the suburbs, within a 15-minute drive of Rochester Institute of Technology and University of Rochester. This hotel is 1.2 mi (2 km) from RHAA Baseball Fields and 2.6 mi (4.1 km) from Marketplace Mall.

Make yourself at home in one of the 304 air-conditioned guestrooms. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in West Henrietta?

This hotel has 9203 square feet (855 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Car recommended Private host property Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
    • Pet fee: USD 50 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

RHAA Baseball Fields 2 km / 1.3 mi
Veterans Memorial Park 4 km / 2.5 mi
Marketplace Mall 4.1 km / 2.6 mi
Rochester Institute of Technology 4.3 km / 2.6 mi
Genesee River 4.4 km / 2.8 mi
Fair and Expo Center 5.3 km / 3.3 mi
The Dome Arena 5.7 km / 3.5 mi
Cinemark Movies 10 6.2 km / 3.8 mi
Red Barn Climbing Gym 7.7 km / 4.8 mi
Monroe Community College 7.7 km / 4.8 mi
Tinker Nature Park 7.9 km / 4.9 mi
Gene Polisseni Center 8 km / 4.9 mi
Erie Canal 8.1 km / 5.1 mi
Tim Hortons Iceplex 8.8 km / 5.5 mi
Strong Memorial Hospital 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 304
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Fireplace
Show 17 more facilities & services
  • Hotel safe
  • Lift access
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • Indoor heated pool: 1
  • Outdoor heated pool: 1
  • Sauna
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVE NON SMOKINGDOUBLE • EXECUTIVE NON SMOKINGDBL.EJ-NM

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Rit Inn Conference Center

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Rit Inn Conference Center

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Rit Inn Conference Center

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible Executive roomRoom • Accessible Executive roomROO.H6-EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    Room Accessible Executive room

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVE KING BEDDouble or Twin • EXECUTIVE KING BEDDBT.EJ-KG

    Photos are not available for this room type.

    Rit Inn Conference Center

    Double or Twin EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Rit Inn Conference Center

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Rit Inn Conference Center

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE NON SMOKINGRoom • EXECUTIVE NON SMOKINGROO.EJ-NM

    Photos are not available for this room type.

    Rit Inn Conference Center

    Room EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    QUADRUPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Rit Inn Conference Center

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Rit Inn Conference Center

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Rit Inn Conference Center

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Executive roomDOUBLE • Accessible Executive roomDBL.H6-EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE Accessible Executive room

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Rit Inn Conference Center

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Rit Inn Conference Center

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Rit Inn Conference Center

8.4
Excellent
1,004 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
29 Jul 2026
Cecil
This place is OK, but a little too big, so it gets confusing. They do give you a map of the place. We didn't use any of the amenities, but we passed by the gym and the 2 pools, and they look good. They have a back parking lot that feels a little bit sketchy, but it works for when you are traveling with a moving trailer. That was the main reason why we stayed there. The bedroom was clean, but the floor was very sticky. Was a very quiet night. I was able to sleep all night.
10/10
Exceptional
29 Jul 2026
Rajesh
Very comfortable 2 nights stay with family. Rooms were clean and made well. Front staff was amazing. They have a good restaurant on the premises which serves good food. Right at the highway 90. Great experience. Thanks
10/10
Exceptional
26 Jul 2026
Kimberly
Very clean up to date amenities quiet neighborhood I will be returning
10/10
Exceptional
25 Jul 2026
Donovan
Perfect place
10/10
Exceptional
25 Jul 2026
Erin
Great stay, looking forward to returning when in the area
8/10
Excellent
24 Jul 2026
Michael
Got there, staff was amazing, room was super clean and comfortable. Went to extend my stay by one day because I screwed it up so I tried to ask the front desk to help. You would have thought I asked them to work a double shift. The person at the desk ignored any small talk I tried to make at the moment because I felt so bad after their response, and then 2 mins into a worsening attitude I asked her to just cancel and I found a different hotel. I'll try it out again next time I come out here and hopefully will not encounter her.
6/10
Pleasant
24 Jul 2026
Lisa
The bed squeaked like a wooden boat. All night long, every time one of us moved.
8/10
Excellent
24 Jul 2026
Martin
The indoor and outdoor pools with the Jacuzzi
We're very nice.
6/10
Pleasant
23 Jul 2026
John
Hotel is dated
10/10
Exceptional
22 Jul 2026
Lynda
Reasonably priced, quiet and clean
10/10
Exceptional
21 Jul 2026
Donna
Great location, the hotel is in sore need of updating but clean.
Self
10/10
Exceptional
20 Jul 2026
Demetrius
The staff was awesome and very helpful. Make my staff fun and positive.
Partner
8/10
Excellent
20 Jul 2026
Diamond
Clean room great staff very relaxing
Partner
4/10
Poor
19 Jul 2026
Lia
Walls are paper thin so bring ear plugs (or if traveling with kids a sound machine). The room was nice, comfortable and not too small. We booked a breakfast included stay through a travel partner and were told that is never something offered by the hotel so you will need to purchase breakfast or go out. The elevator is slow which was a pain but otherwise the stay was fine.
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Christine
Nice place quiet clean helpful staff
Partner
4/10
Poor
17 Jul 2026
Mary
Rude staff, dirty rooms, no fans or hair conditioner in the bathrooms, the AC was so loud we couldn’t hear each other speak or even sleep! No hot coffee or breakfast, and the “pillows” might as well be non-existent! Terrible excuse for a “RIT” convention center! Never again!
Partner
2/10
Poor
16 Jul 2026
Jessica
The room smelled as soon as we walked in and felt really dirty. We stayed the night and had ants all over our stuff in the morning. We went to use the pool but it didn't open until 3 pm that day. We went to sit in the courtyard but they didn't have any cushions for the metal chairs. The staff told me it's due to people stealing them and they get weathered. I start looking around the courtyard and notice how unkempt the property was and it was extremely run down. I see black trash bags thrown behind the trees. The staff was fine but dressed like they just got out of bed. I called Expedia and requested a cancellation and checked out immediately and found another place to stay.
Family_with_children
8/10
Excellent
15 Jul 2026
David
Convenient hotel for the trip. Room requires an upgrade to decoration. Super helpful staff.
10/10
Exceptional
07 Jul 2026
Lesley
Beds were comfy, pool area was lovely, was very quiet and relaxing
Family
10/10
Exceptional
03 Jul 2026
Judith
Convenient stay
Partner
10/10
Exceptional
02 Jul 2026
Brian
Honestly, one of the few hotels that I have had NO complaints about. Check in was quick and easy. Staff at front desk, restaurant, cleaning staff, all were very friendly and helpful. Loved using the pool and hot tub. Would definitely stay again if I am in the area.
Friends
8/10
Excellent
30 Jun 2026
Kevin
Rooms were nice and clean, a long way from reception. Was not able to anjoy facilities much though
Self
4/10
Poor
29 Jun 2026
Robert
Non smoking should be no smoking on premises..had to walk thru cloud of smoke at entrance
And clean up the cigarette butts
Friends
6/10
Pleasant
27 Jun 2026
Laura
Outdated, in need of a reno and sound proofing, you can hear everything everywhere - loud people in the hallways and outdoors. A little overpriced for the quality of stay.
Partner
8/10
Excellent
25 Jun 2026
Patrick
The place is clean for a good night sleep. Could use some updating to the building.
Partner
8/10
Excellent
22 Jun 2026
Tom
Clean room, ample parking, good restaurant, comfortable bed, easy to access main roads. Unfortunately, there was a power failure when we arrived. The staff were very helpfull and courteous even during the power outage as they were being bombarded by all customers
Partner
2/10
Poor
22 Jun 2026
James
.
Family_with_children
10/10
Exceptional
21 Jun 2026
Raj
Basic property but clean, good staff and easy location. Since it’s a renovated property the water pressure on 3rd floor bath was very poor.
Friends
10/10
Exceptional
20 Jun 2026
Robert
Convenient
Clean
Friends
6/10
Pleasant
15 Jun 2026
Thomas
Pool was cold....inside and outside.
Friends_and_family Family
2/10
Poor
14 Jun 2026
Michelle
Overall, our stay at the RIT inn had some positives, but was overshadowed by significant service and billing issues.

On the positive side, the swimming pool was clean and enjoyable, and the on-site restaurant was good with a pleasant experience.

Unfortunately, the check-in process was extremely frustrating. We booked through Expedia with a deposit already paid for one night and the remaining balance due at arrival. Despite providing our invoice, we were charged for the full stay again at check-in. Staff advised us to pay in full and dispute it with Expedia afterward. Expedia then advised the hotel must resolve the issue, leaving us stuck in the middle with no resolution.

In addition, our room key cards stopped working twice during our stay. We were careful not to place them near phones or magnetic sources, and even after receiving new cards and walking directly to the room, they still failed, requiring repeated trips to the front desk.

Most disappointing was the lack of assistance from front desk staff and Manager on Duty working the evenings of June 12 and June 13, who showed little interest in helping resolve these issues.

We are requesting that a general manager or someone in charge contact us directly regarding the billing error and our overall experience.
Family_with_children
10/10
Exceptional
13 Jun 2026
Leonid
Excellent place to stay for short time. Thank you team for very nice service.
Family_with_children
6/10
Pleasant
12 Jun 2026
roberta
Hotel is okay but not great.
Partner
6/10
Pleasant
08 Jun 2026
Karin
I went for my husband birthday we looking for outdoor pool hotel . I call them before do the reservation to ask if the pool is on service that they said yes and when I get there they have the pool close . I make a reservation only because they have outdoor pool and I can’t enyou it .
Partner
4/10
Poor
07 Jun 2026
Madelyn
Rooms haven't been deep cleaned in a long time. The caulk is full of mildew and poorly installed. Paint is chipping. Heavily disappointed in the hotel. Staff was very unfriendly and short.
Business
10/10
Exceptional
04 Jun 2026
Kristin
parking good, great staff, clean room
Partner
8/10
Excellent
28 May 2026
Jamie
Clean comfortable place to stay. Close to everything.
Self
8/10
Excellent
28 May 2026
Victor
Stayed in the RIT hotel for just one night. The location Henrietta was very convenient, next to Rochester. The two double beds room was pretty big and well equipped. Good mattresses. The AC was a bit noisy, the coffee machine with cartridges made a good coffee..We would come back.
Family
8/10
Excellent
25 May 2026
Donald
Great place to stay the night after a 2 hour drive plus 3 flights. Easy drive from Rochester airport. Quiet as there was no conference.
Partner
6/10
Pleasant
17 May 2026
Gonzalo
It was ok
Friends_and_family Friends
10/10
Exceptional
13 May 2026
Pamela
There was ample parking, the room was clean, and staff was nice. There is an onsite restaurant, Petals, which is fine for meals, but it would have been nice to have a complimentary continental breakfast included with our room.
Family
8/10
Excellent
12 May 2026
Hilary
Shuttle to Airport was helpful.
Self
4/10
Poor
07 May 2026
Jennifer
The accommodations were ok; but other occupants were very loud outside the room and the walls are thin; room next door tv was very clearly heard and we could even hear the occupants’ coughing
Family
8/10
Excellent
03 May 2026
Julie
The property is very nice but very large and confusing as to how to find the registration desk after finding the only parking at the opposite end outside. The staff is nice. There are no “extras” such as water, treats, or complimentary continental breakfast. The toiletries provided are minimal, opting for a single container of “conditioning shampoo” rather than shampoo and conditioner separately and not a bottle of lotion anywhere.
Self
8/10
Excellent
26 Apr 2026
Robert
Very convenient location
Friends_and_family Family
8/10
Excellent
26 Apr 2026
Angela
Parking was convenient and plentiful. Staff were kind and helpful, but signage is poor for elevators from the lobby.
Self
10/10
Exceptional
24 Apr 2026
Debbe
On site parking , room clean , staff courteous and professional
4/10
Poor
21 Apr 2026
David
Parking ok
4/10
Poor
21 Apr 2026
Lou
Beds not very comfortable
6/10
Pleasant
19 Apr 2026
Chris
The air conditioning unit was ridiculously loud and I could not get it to turn off but it was late night so I just did nothing.
Self
10/10
Exceptional
07 Apr 2026
Marcus
Will stay again soon
8/10
Excellent
06 Apr 2026
Anne
Clean and close to the University
Family
10/10
Exceptional
30 Mar 2026
yasmine
Nice
10/10
Exceptional
29 Mar 2026
Kevin
On site bar. Restaurant with breakfast, lunch, and dinner.
Partner
10/10
Exceptional
24 Mar 2026
Katrina
Wish the bar had been was open, but it was probably better that it wasn't.
6/10
Pleasant
11 Mar 2026
Paul
The room and hotel were clean and the bed comfortable. It's outdated and the bedside plugs did not work which was annoyance trying to charge devices.
Self
6/10
Pleasant
02 Mar 2026
Patrick
I read that many of the rooms had been updated. Ours was not. It wasn’t horrible but the bathroom needed repairs in the shower and the room was definitely outdated.
6/10
Pleasant
23 Feb 2026
Brittany
Sandy at the front desk was so rude. Like why? Ellison and Val at the front desk were so kind. The sauna should be marked unusable until updated and repaired. There are literally several nails that stick out that someone could get hurt on. The Petals restaurant isn’t a restraint, it’s a gross cafeteria. Bathroom fan was constantly on but the room was clean.
10/10
Exceptional
16 Feb 2026
MAGDALENA
Coureous staff
Leisure Partner
10/10
Exceptional
12 Feb 2026
Tracy
Clean, comfortable, and inviting. We had had a trying day, and staff made us feel better. Restaurant had good food and reasonable prices. Room was so quiet for sleeping. One of my favorite places to stay.
Leisure Partner
6/10
Pleasant
28 Jan 2026
Kemar
.
6/10
Pleasant
24 Jan 2026
Duong
Everything is good to me
Business_and_leisure Self
10/10
Exceptional
22 Jan 2026
James
clean rooms staff was friendly
Family
10/10
Exceptional
14 Jan 2026
Ana
Great breakfast selection
Self
10/10
Exceptional
04 Jan 2026
Verified traveler
Clean room
2/10
Poor
02 Jan 2026
maryana
I paid extra for \"executive room\". It was cold, bleak and had a \"blanket\" with thickness of a shirt. When i requested an actual blanket, i got two more shirt type blanksrts
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Sonia
Staff and clean room
Friends_and_family Family
6/10
Pleasant
18 Dec 2025
Karen
The bed was was too hard and uncomfortable.
6/10
Pleasant
17 Dec 2025
Michael
The bed was comfortable and the room was clean. The water pressure was low though.
Leisure Self
10/10
Exceptional
16 Dec 2025
Chucheng
smooth
Business Self
8/10
Excellent
13 Dec 2025
Liesel
Worth it for the price
Leisure Self
10/10
Exceptional
09 Dec 2025
Tracy
This hotel is reliably clean and pleasant. Room was comfortable and staff was very welcoming.
Leisure Self
10/10
Exceptional
08 Dec 2025
Elizabeth
Really clean nice customer service
10/10
Exceptional
06 Dec 2025
Byany
The staff was excellent and very helpful. The room was clean and well taken care of. Only downside for me is that the walls/doors seem to be very thin so you can hear a lot of what’s going on in the hallway and the neighboring room.
Leisure Family
8/10
Excellent
01 Dec 2025
Jeffrey
Clean room. Friendly helpful staff.
Partner
6/10
Pleasant
29 Nov 2025
Melissa
Decent size and updated room. Definitely bring your own pillows if you can. Pillows were very uncomfortable.
Leisure Partner
4/10
Poor
24 Nov 2025
Jamie
I requested a shuttle not realizing that they don’t serve on weekends, staff wrote my name down on the reservation book and wake up to said time for pick up to be told there is none. The hallways have a musty smell which was not pleasant. Door was hard to open and had key issues each day and had to request new ones each time. There is a bright light that shines through the whole door frame and peek hole from the hallway into the room which caused some sleep difficulties.
Leisure Self
10/10
Exceptional
24 Nov 2025
Dermot
Portion was huge, wasted half my meal! Didn't know there was a bar, but probably would not have gone anyway!
Business
10/10
Exceptional
21 Nov 2025
Rasheen
Nice
2/10
Poor
11 Nov 2025
Charles
TV didn't work, the shower didn't work, the toilet was leaking on the floor, the bed didn't even have a blanket, and the room temperature was not manageable.

Do not stay here!
Self
8/10
Excellent
08 Nov 2025
Evelice
Everything was great n the food was awesome
Leisure Family
8/10
Excellent
03 Nov 2025
STEVE
Great staff
Business Self
2/10
Poor
02 Nov 2025
Andrea
Our bathroom stunk of cigarettes the entire time we were there.
4/10
Poor
27 Oct 2025
Joseph

In need of an update

The hotel rooms need to be updated
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
Jess
Love that there is a hotel like this so close to the university that is not trying to jack up the price. I was glad that there was a heated pool, hot tub, and sauna. I used all three.

The room was clean and the staff was pleasant and helpful. I’ve stayed there a couple of times now and it has been a win each time.
Friends_and_family Family
10/10
Exceptional
15 Oct 2025
Xu
The room is clean and I will choose it next time.
Leisure Family
10/10
Exceptional
07 Oct 2025
Edward
Very comfortable room. Chloe at front desk was very helpful. Close to airport. Would definitely stay again.
Business Self
10/10
Exceptional
28 Sep 2025
Nelson
Alarmo
10/10
Exceptional
25 Sep 2025
Ruth
Very clean& open. Sorry to find out no complementary breakfast though.
Leisure Self
8/10
Excellent
24 Sep 2025
Hilary
Nice to stay in a hotel/dorm near the RIT campus. The front desk staff were professional and the entry area is clean and open. The room is basic and has all necessary material for a short stay. It is a dorm. Sometimes the fire alarm goes off in the middle of the night (this happened the 2nd time I stayed here). I asked the students who also needed to exit the building during the fire alarm and they said there was another one the week before. I felt terrible for the guests in wheelchairs. The firefighters came in laughing and the front desk people didn't evacuate, so it probably was a KNOWN thing that it wasn't serious. Making people in wheelchairs evacuate - not cool. It would be very nice if they had coffee in the lobby for guests. It wouldn't cost them much, but it would be very nice.
Leisure Self
10/10
Exceptional
15 Sep 2025
Annette
Hotel was clean, staff was courteous, plenty of parking available.
Leisure Family
8/10
Excellent
03 Sep 2025
Katrese
We stayed a few nights. No major concerns. The dressers in the rooms are a little beat up. Hotel is also a student dormitory.
Business_and_leisure Family_with_children
10/10
Exceptional
01 Sep 2025
patrick
Yes
Leisure Family_with_children
10/10
Exceptional
31 Aug 2025
George
Excellent hotel
10/10
Exceptional
30 Aug 2025
Kelly
The hotel was great! The only thing that was problematic was that the fire alarm was on 2 of 3 nights we were there.
Leisure Family
8/10
Excellent
28 Aug 2025
agnes
Old rooms, not updated, students around made a lot of noise, even during night. And the pot smell…
Leisure Family
8/10
Excellent
27 Aug 2025
Jennipher
The hotel was great. The person who checked me in was delightful. The person who checked me out was not kind, brush and rude. I am sure it was a bad day but it really did put a dent in the stay.
The hotel room was clean, quite and very pleasant.
Business_and_leisure Self
8/10
Excellent
27 Aug 2025
Milagros
First time staring at the Inn. It was a great stay. Even though part of the Inn was used by RIT students you would not even notice. The main halls are kept clean and the pool has a lifeguard on duty.
Business_and_leisure Family_with_children
6/10
Pleasant
26 Aug 2025
Jose

A college dorm

Paper thin pillows, room was in decent condition. Loud noises all through the night, smell of weed all throughout the inn, slamming doors in the morning to wake you just in case your alarm wasnt enough.
Friends_and_family Family
4/10
Poor
25 Aug 2025
Verified traveler

Do not stay here

Upon checking into our room we found the AC was not working, it was 78 degrees in the room. We contacted the front desk and were denied a room change. After waiting several hours a repair man fixed our AC only for it to break again in the middle of the night. We were offered a room change at 11pm the next night but declined as we were checking out in the morning. On top of the broken AC the fan in the bathroom ran constantly making excessive noises and there was disgusting brown stains on the mattress. Also my car was struck by another guest in the parking lot leaving a large dent in the door and scraping off paint. I will never ever stay at the hotel again. Front desk attendant for the morning check out was extremely rude and was rolling her eyes for no apparent reason, just an overall awful experience.
Partner

Location & surroundings

Rit Inn Conference Center
5257 W Henrietta Rd, Henrietta, United States

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Rit Inn Conference Center

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