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Hilton Garden Inn Rochester/University & Medical

Rochester - NY · United States

30 Celebration DriveView location

9.0/10Excellent1,005 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Rochester/University & Medical

The following services and amenities are available, but with reduced service: Fitness Center, On-site Restaurant(s), Room Service.The following services and amenities are currently not available: Airport Shuttle, Breakfast, Spa, Valet Parking.Set in Rochester's newly developed College Town complex, Hilton Garden Inn Rochester/ University and Medical Center is just a short walk from the University of Rochester, Highland Park and Mount Hope Cemetery.

Numerous medical centers, businesses, shops, restaurants and recreation options can be reached easily from our welcoming hotel in Rochester, NY. Explore Rochester's historic southeast neighborhood and visit popular attractions including the National Museum of Play - a fascinating, collections-based museum devoted solely to play.

Work on your handicap at Genesee Valley Golf Course or catch a baseball game at Frontier Field.

Take advantage of useful services like faxing and printing in the complimentary 24-hour business center. Plan a conference or celebration at this hotel in Rochester, NY, with 3,932 sq. ft. of meeting space, including a grand ballroom.

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Whether it's for a training seminar, convention or wedding reception, our dedicated team and creative catering services will guarantee a successful event.

Feel at home in a spacious guest room or suite, equipped with a microwave and mini-refrigerator, plush, comfortable bedding, a 42-inch HDTV and complimentary WiFi. Start your day right with American Classics for breakfast. Maintain your exercise regimen during your stay at this Rochester, NY hotel.

Swim in the heated indoor pool or work out in the complimentary 24-hour fitness center. Buy snacks and travel essentials in the 24-hour Pavilion Pantry®.

After a busy day, unwind with a cocktail or a glass of wine, and savor a wonderful Italian experience for lunch and dinner in the welcoming restaurant, Grappa. Evening Room Service is also available for your convenience.

With a stay at Hilton Garden Inn Rochester/University & Medical Center in Rochester (Strong), you'll be a 3-minute drive from University of Rochester and 5 minutes from Strong. This hotel is 3.3 mi (5.3 km) from Rochester Institute of Technology and 9.4 mi (15.2 km) from Lake Ontario.

Make yourself at home in one of the 136 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Conveniences include safes and microwaves, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Rochester? This hotel has facilities measuring 3600 square feet (324 square meters), including conference space. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 14.00 for adults and USD 6.00 for children
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Mount Hope Cemetery 0.7 km / 0.4 mi
Strong Memorial Hospital 0.7 km / 0.4 mi
Highland Park 0.9 km / 0.6 mi
Genesee Valley Park 1.1 km / 0.7 mi
University of Rochester 1.4 km / 0.9 mi
Erie Canal 1.4 km / 0.9 mi
Frederick Douglass Statue 1.6 km / 1 mi
Highland Hospital 1.9 km / 1.2 mi
Genesee River 2.1 km / 1.3 mi
Monroe Community College 2.3 km / 1.5 mi
Cinemark Movies 10 3 km / 1.8 mi
Geva Theatre Center 3.9 km / 2.4 mi
Tim Hortons Iceplex 4 km / 2.5 mi
Blue Cross Arena 4.1 km / 2.5 mi
Strong 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 136
  • Number of floors (main building): 5
  • Double rooms: 81
  • Suites: 3
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
Show 27 more facilities & services
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Hot tubExtra charge
  • Non-smoking establishmentExtra charge
  • Fitness
  • BilliardsExtra charge
  • Bowling alleyExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM QUEEN BEDQUADRUPLE • PREMIUM QUEEN BEDQUA.PI-QN

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    QUADRUPLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CANAL VIEWDOUBLE • CANAL VIEW • 1 Bedroom • 30 m²DBL.VQ
    DOUBLE CANAL VIEWPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE CANAL VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CANAL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VQ

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    QUADRUPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 60 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable4 photos

    Hilton Garden Inn Rochester/University & Medical

    SUITE KING BED ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q-3
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Room amenities

    • Living room: 1
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CANAL VIEWDOUBLE • CANAL VIEW • 1 Bedroom • 30 m²DBL.VQ-1
    DOUBLE CANAL VIEWPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE CANAL VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CANAL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VQ-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Room amenities

    • Microwave
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Toiletries
    • Fridge
    • TV
    • Shower: 1
    • Bathroom: 1
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BEDDBL.PI-QN

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    SUITE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-4

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Rochester/University & Medical

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Rochester/University & Medical

9.0
Excellent
1,005 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Alexander
This was probably my 4th or 5th stay here. This is the hotel I first book if there is room availability whenever I come visit Rochester, NY.
10/10
Exceptional
21 Jul 2026
Leslie
This is a lovely property, clean, easy to park and conveniently located next to many dining and shopping options. Our room was spacious and comfortable. Plenty of counter space in the bathroom. It met our needs very well for a one night stop in Rochester but would def stay longer.
Partner
10/10
Exceptional
17 Jul 2026
Najla
Recommend
Family_with_children
10/10
Exceptional
17 Jul 2026
Thomas
Perfect clean love the attention to detail
Partner
10/10
Exceptional
14 Jul 2026
Melissa
We stayed here for one night while we visited the Children's Museum. The room was very comfortable and staff were friendly and welcoming. Our room was clean and pool was a hit for my family. Pleasant stay and would definitely recommend.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Kyla
Everything was great! It was very clean and the front desk staff were amazing. What I didn’t like was the housekeeper came at 11:12 AM and told us we needed to leave for checkout. We were almost done packing our bags, but we still had until 12:00 for checkout. The front desk staff confirmed 12:00 was checkout time, and apologized for the housekeeper.
Family
10/10
Exceptional
03 Jul 2026
Xuanzi
Smooth check-in, good location and friendly staff
10/10
Exceptional
29 Jun 2026
William
Great location with plenty of eateries around.
Self
10/10
Exceptional
25 Jun 2026
Gail
Great experience. Loved the restaurant. Definitely recommend.
Self
10/10
Exceptional
24 Jun 2026
Maudine
Friendly staff, pool was awesome and beds were comfortable!!!!
Family_with_children
10/10
Exceptional
23 Jun 2026
Christopher
Best Hilton Garden Inn I've ever been in, with excellent rooms and a shockingly good restaurant. The facility surpasses some full blown Hilton Hotels. The only downside is the price. Quasi-Manhattan prices in Rochester, NY???
Family
4/10
Poor
21 Jun 2026
Ricky
No room service
Self
8/10
Excellent
16 Jun 2026
Jean
The front desk staff was welcoming and provided a quick review of the property.
Self
10/10
Exceptional
07 Jun 2026
Simon
Great staff, lovely stay. Will go again
Friends_and_family Friends
10/10
Exceptional
03 Jun 2026
Steven
The room was clean , and the staff was friendly
Self
10/10
Exceptional
30 May 2026
Suzanne
While I was in the hospital, my husband stayed with our dog. It was stressful and he felt very taken care of and it helped him be more at ease during a difficult few days. Thank you so much.
Pet
10/10
Exceptional
30 May 2026
Raymond
Everything was as expected. The staff was very helpful and prompt.
Self
10/10
Exceptional
26 May 2026
Tammy
This property is extremely beautiful, and we stay here every time we visit our grandbaby. The staff is always kind and extremely helpful.
Partner
6/10
Pleasant
17 May 2026
Kuljot
Nice property but not worth the price.
10/10
Exceptional
17 May 2026
Kyle
Nice stay
Self
6/10
Pleasant
10 May 2026
Amy
.
Family
10/10
Exceptional
08 May 2026
Terace
Staff was friendly overall and answered all of my questions. I liked that it is close to shops and restaurants within walking distance, with a wide variety of options nearby. The rooms were clean, and the beds were comfortable.
Family
4/10
Poor
05 May 2026
Su
The bed /mattress is so hard and in poor condition that I cannot sleep.
I end up using the blanket from one bed to put under my other bed to make it softer and still slept only two hours the second night
The bed linen and towel are so hard I don’t know how they wash it and dry it. It is so rough and scratchyIt’s hard to use.
I definitely do not recommend this place, it is absolutely not worth it
Business
10/10
Exceptional
03 May 2026
Nicholas
Make half and half available at the lobby coffee bar!
10/10
Exceptional
03 May 2026
David
Great location with shops and restaurants nearby. Walkable area. Room was spacious and clean. Breakfast was yummy (not included) easy parking
Partner
10/10
Exceptional
27 Apr 2026
Jessica
We ate at the restaurant located at the hotel and it was great!
Partner
6/10
Pleasant
26 Apr 2026
BRANDI
We didnt get a breakfest me nu. They didnt have enough towels in the room for 4 girls to shower. Conditioner ran out. Had to call for more towels. They came in the room only changes trash bag. No new coffee or towels. No towels in pool area called they made us go get them wet . What does staff do. We had get out own stuff
Family_with_children
4/10
Poor
26 Apr 2026
Nicole
I wasn’t happy upon check in I always examine my room 1st
Well one of 2 beds although made very neatly had a booger wiped on the white sheet
Then I’m in the shower and there is absolutely no body wash in shower
Can’t do anything about that but it’s probably due to no soap at the sink
I was compensated with a free breakfast but still gross and I think the pool could be a lot cleaner seemed to have mold in corners
Family_with_children
6/10
Pleasant
20 Apr 2026
Madelyn
The room had no sink-related toiletries... Hand soap, tips, etc. Also, the arm of the desk chair was broken. Other than that it was fine.
Partner
10/10
Exceptional
13 Apr 2026
Tammy
Clean room, accommodating staff and pet friendly. Great stay
Family
10/10
Exceptional
04 Apr 2026
Christin
Very helpful and friendly staff
8/10
Excellent
03 Mar 2026
Seth
My room was excellent, clean and comfortable.
Staff was very accommodating
Self
10/10
Exceptional
26 Feb 2026
Dana
We had a wonderful overnight stay no complaints at all!
Partner
10/10
Exceptional
24 Feb 2026
Sandra
Spacious rooms. The level of comfort was great!
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Judy
Location and rooms were nice. Grappa was a fine restaurant.
Leisure Family
10/10
Exceptional
25 Jan 2026
Susan
The room was clean,staff was great. Was very pleased with everything.
Family
6/10
Pleasant
20 Jan 2026
Yi Man Stephanie
This time it was no
10/10
Exceptional
11 Jan 2026
chrisoula
Great restaurant
10/10
Exceptional
07 Jan 2026
Eric
Good hotel close to UofR
Leisure Partner
10/10
Exceptional
03 Jan 2026
Ayushma
Loved nun
10/10
Exceptional
16 Dec 2025
Bruce
Everything
2/10
Poor
12 Dec 2025
Yishu
The air conditioning is poor. The hair dryer is broken. The room cleaning service is too late
10/10
Exceptional
07 Dec 2025
Jeannette
Friendly staff from the moment we walked in. Clean spacious room. Grappa restaurant had terrific drinks and food!! Also friendly staff.
Leisure Partner
2/10
Poor
04 Dec 2025
Ghulam
Hard to sleep all night I was feeling vibrating some thing like heating or any thing making huge noise. Break fast not good also dinner was aweful . They charge high rate but not wroth it .cant get peaceful sleep
Self
10/10
Exceptional
02 Dec 2025
Murray
Everything was fine
8/10
Excellent
01 Dec 2025
Harry
Yes. Very courteous
Leisure Partner
10/10
Exceptional
30 Nov 2025
Harry
There was no free breakfast - it was $18 for a buffet and the cook didn't show up so there was no made to order breakfast.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Henry
Room was spotless and spacious. Staff were jolly and helpful
10/10
Exceptional
25 Nov 2025
Andrew
A clean room with excellent concierge
10/10
Exceptional
25 Nov 2025
Robert
Clean and well kept property with nice rooms and very good restaurant.
Family
4/10
Poor
25 Nov 2025
Thomas
People in the hospitality industry should be hospitable, not outwardly tolerent of people. I would have asked to change rooms, due to the \"splatter\" up the bathroom wall, if it didnt require dealing with the front desk again. Paying $450.00 for two nights sleep and looking at a bottle of water with a $2.50 price tag hanging off it just made things worse. God help us
10/10
Exceptional
23 Nov 2025
Tina
Flexibility, didn’t know I had breakfast and when I went to check out they told me, I did miss 1 day I paid for.
10/10
Exceptional
09 Nov 2025
Jeffrey
Great location with many options in short walking distance.
Partner
10/10
Exceptional
03 Nov 2025
Ronald
Al the above
8/10
Excellent
30 Oct 2025
DeAnna
room was clean
10/10
Exceptional
29 Oct 2025
Denise
Clean and comfortable rooms
8/10
Excellent
26 Oct 2025
Martha
No breakfast without “a breakfast plan”. A what???
Leisure Partner
8/10
Excellent
25 Oct 2025
Lauren
Rooms were clean. Staff was lovely.
6/10
Pleasant
22 Oct 2025
Delia
Decent hotel for a short stay.
10/10
Exceptional
18 Oct 2025
Hector
.
10/10
Exceptional
28 Sep 2025
Peter
Great location in Rochester! Rooms were clean and spacious
Leisure Partner
10/10
Exceptional
28 Sep 2025
Stacye
Fantastic and comfortable. This is where I’ll be staying whenever I’m in town.
8/10
Excellent
22 Sep 2025
Susan
Second visit here. Staff is terrific. Comfortable clean and affordable. Restaurant is fun.
Business_and_leisure Partner
8/10
Excellent
15 Sep 2025
Kimberly
The King bed in room 209 was EXTREMELY hard and uncomfortable. No mattress pad or pillow topper either, just a hard, worn out mattress.
Leisure Family
10/10
Exceptional
10 Sep 2025
Joseph
Clean room
Business_and_leisure Family
10/10
Exceptional
07 Sep 2025
Michele
Always love my stays at Hilton Garden Inn!
10/10
Exceptional
06 Sep 2025
John

Outstanding Staff and Hotel!

Excellent Hotel, front staff friendly efficient and very professional! Top place to stay when visiting Rochester!!!
Business
10/10
Exceptional
06 Sep 2025
Joey
Visited UofR and stayed here. Close to campus and medical school/hosptial. There are a few dining options right in the area. Property was sharp, and the room was perfect.
Leisure Family
10/10
Exceptional
06 Sep 2025
Paul Van
Wonderful caring staff!
Business Partner
8/10
Excellent
31 Aug 2025
Joseph
The staff abs service were great. My only issue was the shower, it doesn't have a lip so the water runs into the middle of the bathroom, but there were plenty of towels, so, not a big deal.
Leisure Family
8/10
Excellent
30 Aug 2025
Rahul
Shops nearby, very close to the university.
10/10
Exceptional
28 Aug 2025
Alexandra
Great area to walk
Leisure Family
4/10
Poor
27 Aug 2025
David
Blood stain on comforter. Squeaking beds and door hinges. I have stayed here many times and it seems the quality of the facility is declining.
Leisure Family
4/10
Poor
24 Aug 2025
Margaret
I operate two Airbnbs (in addition to my day job), so I am sympathetic to the challenges of cleaning. The shower had large clumps of long dark hair in the drain (in the center of the stall, so not easy to overlook during cleaning) and there was visible fecal debris on the wall around the toilet paper holder. I had two rooms reserved for myself and my son for more than $300/room (before tax). This was very disappointing and not what I expected.
Leisure Family
10/10
Exceptional
15 Aug 2025
Shivaram
Good
10/10
Exceptional
14 Aug 2025
Ashley
My favorite hotel when I am in the city. Everything is five stars location is perfect. A lot of dining places in the area and there’s a lot of doing in the city on the weekends.
Leisure
8/10
Excellent
14 Aug 2025
carl
Hotel was nicely situated for a visit to UR. Property was very nice. One note would be that Elevators were incredibly slow for the amount of floors.
Business_and_leisure Family
8/10
Excellent
11 Aug 2025
Jacqueline
Overall it was a good stay. The location was perfect for our visit at Eastman Dental. The facility was nice but some of the details in the cleaning were missed. I always pull back mattress pads and sheets to check for bed bugs (which I did NOT find to be very clear). However,, one of the mattresses had body fluid stains on the corner and some odd crumbs under the sheet and on the mattress pad. I found those same type of crumbs on the sitting chair.
Business Family
10/10
Exceptional
11 Aug 2025
Vyvyan
Good experience overall, I will definitely stay again
Leisure Self
10/10
Exceptional
10 Aug 2025
Christine
We were here for family wedding. This location was a convenient location, the rooms were clean and comfortable
Friends_and_family Family
4/10
Poor
10 Aug 2025
LISA
We reserved a room about 4 hours before our arrival after a long day of driving. When we arrived, we were first told that there were no rooms available - even with a confirmation. Then witnessed a weird and unprofessional front desk discussion between employees. Finally resolved by one employee physically verifying the room was clean and available. All told about a 15 minute wait after a very long day of driving. Then we were told we could eat any snacks in the room - complimentary because of our wait. There were 2 water bottles, lol. Think they were already complimentary. Thanks! Overall, the place was clean, quiet and in a great location - just need to work on their guest reception.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Boris
It is very convienent to the U of R and most of the city and eastern suburbs
Leisure Self
8/10
Excellent
08 Aug 2025
Susan
Comfortable accommodations. Easy walk to hospital. Enjoyed dinner at Grappa.
Business_and_leisure Family
10/10
Exceptional
06 Aug 2025
Taylor
Great stay, enjoyable space. Very clean. Worth it
Business_and_leisure Friends
6/10
Pleasant
03 Aug 2025
Sharon
The staff and restaurant on site was amazing!
But the hotel was mid. The elevator was broken , the bathroom outdated and the amenities were mid
10/10
Exceptional
22 Jul 2025
Christy
Was nice area to stay easy access to my testing site 6 min ride
Business
10/10
Exceptional
20 Jul 2025
Charly
This place was beautiful and so clean the only problem I had was only one elevator worked so it took a little bit longer which isn't a big deal.
Self
10/10
Exceptional
16 Jul 2025
Jenalle
Great location
Business Family_with_children
6/10
Pleasant
13 Jul 2025
Alexis
Okay place. Great staff. Nothing in the area open later than 9:30pm. Nothing open early in morning.
10/10
Exceptional
10 Jul 2025
Cynthia
I have stayed at this property 3 times and really love it!
6/10
Pleasant
06 Jul 2025
Kevin
Great location. Close enough to everything in Downtown Rochester.
Leisure Family
10/10
Exceptional
28 Jun 2025
Carol
Staff was helpful. Beds were comfy. The king suite was roomy and Grappa has wonderful food!
Leisure Partner
8/10
Excellent
28 Jun 2025
Breanna
It was nice!
Leisure Partner
10/10
Exceptional
10 Jun 2025
Frederick L
Everything was awesome!
Business Partner
10/10
Exceptional
31 May 2025
Maximilien
Clean hotel and nice room. Somewhat less sound isolated but the neighbors were thoughtful and volumes down in the night.

Great area
Leisure Partner
10/10
Exceptional
29 May 2025
Rebecca
Convenient for families out of town families that are having medical care at the hospital. Plenty of food options in walking distance.
Leisure Family_with_children
6/10
Pleasant
25 May 2025
Sierra
Everything was lovely until I noticed they double charged my card 50$?
Business_and_leisure Family_with_children
6/10
Pleasant
24 May 2025
Ronica

Good faithful

When in Rochester, I always stay at the Hilton Garden. The location is great, near UofR’s campus and right at the medical center with restaurants nearby. I had a room on the 4th floor and there was noise either above or outside, both fitting the day and at night. It kept me up at night. The room is well equipped with coffee maker and a microwave. I love that the hotel has a pool and a well sized gym.
Business
6/10
Pleasant
20 May 2025
Kyle G
Thanks
Leisure Family
8/10
Excellent
15 May 2025
James

Nice, and slow

The young lady at the reception desk was pleasant and friendly, but didn’t appear to know her job very well. She searched her computer for a while when we arrived, and informed us that our room wasn’t available yet and to return in an hour. We returned 2 hours later, and searched the computer system again for our room. This went on for a while. She clicked something finally, and said “oh there are all the rooms”. Like I said, she was very pleasant and friendly. Perhaps a little more training is in order.
Partner

Location & surroundings

Hilton Garden Inn Rochester/University & Medical
30 Celebration Drive, Rochester, United States

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Hilton Garden Inn Rochester/University & Medical

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